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Holiday Inn Express London City

London · United Kingdom

Old Street, 275View location

8.4/10Excellent1,000 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort7.8/107.8
Condition8.0/108.0
Neighborhood8.4/108.4
Amenities7.8/107.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express London City

A welcoming London hotel near Hoxton and Shoreditch with free WiFi and breakfast includedHoliday Inn Express® London - City hotel is just steps from Old Street Tube station. The restaurants and buzzing nightlife of Hoxton and Shoreditch are a 5-minute walk.

You can catch the Stansted Express train to London Stansted Airport (STN) at London Liverpool Street station. Shops and restaurants at Spitalfields Market and world-class performing arts at the Barbican Centre are a 15-minute walk away.

St. Paul's Cathedral is also within easy reach, and buses whisk you to Oxford Street shopping and the London Eye in no time. Business guests are a short walk from the City of London financial district. Hosting an event?

The hotel’s 5 naturally lit, flexible meeting rooms can hold up to 80 people.

Read more about this hotelShow less

At this hotel you can enjoy:- Free WiFi- Express Start™ Breakfast included in the room rate- Discount passes to the nearby Nuffield Health gym- On-site parking (limited)- A Business CentreInviting rooms have blackout curtains to help you sleep soundly.

Start the morning with a hot breakfast of sausages, scrambled eggs and baked beans. At day's end, you can meet with friends over drinks in the lobby bar.

Located in London (London City Centre), Holiday Inn Express London City by IHG is within a 15-minute walk of Brick Lane and Liverpool Street. This hotel is 1.6 mi (2.5 km) from St. Paul's Cathedral and 1.6 mi (2.6 km) from London Bridge.

Stay in one of 224 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Self parking fee: GBP 30 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    German

    Portuguese

    English

    Italian

    French

    Romanian

    Spanish

Nearby attractions

Brick Lane 0.8 km / 0.5 mi
Old Spitalfields Market 1.1 km / 0.7 mi
Liverpool Street 1.2 km / 0.7 mi
Barbican Centre 1.3 km / 0.8 mi
The Gherkin 1.8 km / 1.1 mi
Leadenhall Market 2 km / 1.2 mi
Sky Garden 2.3 km / 1.4 mi
St. Paul's Cathedral 2.3 km / 1.4 mi
London Bridge 2.4 km / 1.5 mi
River Thames 2.5 km / 1.6 mi
Tower Bridge 2.8 km / 1.7 mi
Borough Market 2.8 km / 1.8 mi
Victoria Park 2.8 km / 1.8 mi
The Strand 2.9 km / 1.8 mi
Tate Modern 2.9 km / 1.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 224
  • Number of floors (main building): 5
  • Double rooms: 46
  • Suites
  • Accessible rooms: 6
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
Show 38 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wi-fi
  • Transfer service
  • Room serviceExtra charge
  • Laundry service
  • Multilingual staff
  • 24-hour security
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Luggage room
  • Clothes dryer
  • Electric kettle
  • Towels and bed linen
  • Bar
  • Restaurant
  • Highchairs
  • Breakfast room
  • Conference room
  • Meeting room
  • Printer
  • Business centre
  • Fax
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

AI

All Inclusive

Meals and selected drinks/services may be included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Holiday Inn Express London City

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2

    Photos are not available for this room type.

    Holiday Inn Express London City

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 5 m²TWN.ST
    TWIN STANDARDPhoto unavailable2 photos

    Holiday Inn Express London City

    TWIN STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Carpeted floors
    • Central heating
    • Wi-fi
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARD • 1 Bedroom • 5 m²DBT.ST
    Double or Twin STANDARDPhoto unavailable2 photos

    Holiday Inn Express London City

    Double or Twin STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Room amenities

    • Hairdryer
    • Wi-fi
    • Central heating
    • Carpeted floors
    • Radio
    • TV
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 5 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable1 photo

    Holiday Inn Express London City

    DOUBLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Central heating
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Carpeted floors
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 5 m²DBL.ST-1
    DOUBLE STANDARDPhoto unavailable1 photo

    Holiday Inn Express London City

    DOUBLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Room amenities

    • Carpeted floors
    • Central heating
    • Wi-fi
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH DOUBLE BEDRoom • WITH DOUBLE BEDROO.DB

    Photos are not available for this room type.

    Holiday Inn Express London City

    Room WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express London City

8.4
Excellent
1,000 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
7.8 /10
Condition
8.0 /10
Neighborhood
8.4 /10
Amenities
7.8 /10
100 reviews shown
6/10
Pleasant
27 Jun 2021
Verified traveler

London trip

I was moved to the Crown Plaza re maintenance work being carried out at Holiday in Express Old Street. Lovely hotel however this added 1hr each day for travelling over to Shoreditch on the tube which I was trying to avoid using. The hotel was clean however I was quite amazed that they only clean, replenish tea/coffee/water if you ask! this is not done on a daily basis.
Business
10/10
Exceptional
27 May 2021
Tim
Didn’t actually stay here, was moved to a partner hotel but have stayed on many occasions before and it’s great
Business
10/10
Exceptional
01 Sep 2020
Secilia
Good clean room, quite and comfortable. Breakfast was yummy. Thank you.
Business_and_leisure Family_with_children
10/10
Exceptional
01 Sep 2020
Sahil
On arrival, staff treated us in friendly manner. Rooms were very clean and has good vibs. All in all good value for money. Lot of places near by to eat out
Leisure Family_with_children
6/10
Pleasant
19 Aug 2020
Jon

Judt about ok

This was ok, quite standard. The beds were not too great and the pillows uncomfortable, so I was unable to get the best of sleeps. Cleanliness was good in the communal areas and the rooms were ok. I assume due to lockdown the rooms don't get cleaned between stays. It's not a big deal, but it means things like cups aren't cleaned, there's not enough tea/coffee for the stay. I've stayed twice since the relaxation of lockdown, I'll probably try a different hotel when I'm back in a couple of weeks.
Business
10/10
Exceptional
07 Aug 2020
Olimpia
I liked how they was responding for any request very seriously and quickly! They have amazing services and excellent breakfast ! Housekeeping was excellent and location close to the city centre ! Friendly staff !


Leisure Family
8/10
Excellent
04 Mar 2020
Jaymar

Nice stay!

Sofa beds need improvement. Overall is ok. Close to station amd could go just about anywhere from there.
Friends_and_family Family
10/10
Exceptional
02 Mar 2020
Paul

Family stay

Hotel was in a great location beside underground. Hotel itself was very clean and comfortable and the breakfast was very good.

The rooms were clean and the bed was very comfortable. The sofa bed is only suitable for kids as it was spring and not comfortable.

The bathroom was clean and modern and the shower excellent with brilliant pressure.

Staff were very kind and the kids were treated to a small packet of sweets after breakfast each morning.

Would recommended for great value and location.
Friends_and_family Family
8/10
Excellent
29 Feb 2020
Barry

Moorfields Eye Hospital Stopover

Covenient for the Moorfields Eye Hospital and within 5 minutes walk of Old Street Underground Station.

Clean hotel. No food served in the evening but convenient for outside facilities. Delivery options available
Self
10/10
Exceptional
23 Feb 2020
Verified traveler

All the Cs

Comfortable, convenient hotel & competent staff.
Friends_and_family Family
8/10
Excellent
19 Feb 2020
Verified traveler
It was all ok, the staff were nice, the room was clean, the location is great. The only thing I found odd was that there was no cheese for breakfast!
Friends_and_family Family
10/10
Exceptional
18 Feb 2020
Verified traveler

Basic yet good, would recommend

Exactly as expected.

The room was tidy and the bed comfortable. The bathroom with a shower was very nice. The breakfast was tasty and there were some vegan options available.

The location was great, tube station and Sainsbury’s are right around the corner, and the neighborhood has amazing restaurants and bars.

Would recommend.
Partner
8/10
Excellent
18 Feb 2020
Verified traveler
This hotel is in a convenient location to the Old Street tube station, and is in an area of the city full of young people. The front desk employees were very helpful, and the breakfast in the morning is good. The housekeeping could be better but was sufficient. This is a good place to stay if you plan to be out exploring the city and want a comfortable place to stay but don't need a lot of amenities.
Leisure Family
10/10
Exceptional
18 Feb 2020
Nicola

Great location

Great location for Old Street tube station. Hotel is well presented with friendly and helpful staff. Rooms are adequate for a family for a short break. Breakfast is included, busy but staff have it well managed and the wait is minimal.
Friends_and_family Family
4/10
Poor
14 Feb 2020
Verified traveler
Great location and that's the only nice thing I can say about it. The staff were miserable. Nobody smiled. Cigarette smoke filtered into the room. The room we were given on our first night was just absolutely gross (like it hasn't been cleaned for months, especially the bathroom). The second room had a kettle that was dirty. The sofa was disgusting. And even though we were on the 4th floor we could still hear people on the street yelling, fighting or laughing, which made sleep close to impossible. The list goes on.
Business Partner
4/10
Poor
13 Feb 2020
Verified traveler

Disappointing

Basic really basic expensive only good thing was leaving in all truth its just a room, location great but better value elsewhere
Friends_and_family Friends
6/10
Pleasant
04 Feb 2020
Verified traveler

Tired hotel

hotel is very, very tired. Really expensive for what the experience is. Bed poor, rooms small with old decor. Location great, staff fantastic.
Business
8/10
Excellent
03 Feb 2020
Adrian

All good - would happily return

Very good, only minor gripe was that after 10am the breakfast area had run out of several items.
Self
8/10
Excellent
03 Feb 2020
Tom
Clean, good location, good value and decent breakfast
Business
8/10
Excellent
03 Feb 2020
Verified traveler
Great location but staff were rude and unhelpful.
Reception staff stood chatting about there commute to work while customers waiting to be acknowledged.
Leisure Family
8/10
Excellent
31 Jan 2020
Jonathan

Ok.

The bed was uncomfortable. One person on reception, Sahara, was extremely miserable and rude. The hotel has a shabby look.
Friends_and_family Family
8/10
Excellent
16 Jan 2020
Verified traveler
The hotel staff was friendly, check-in was easy and our stay was very nice. Breakfast is nice as well. My only complaint is I wish my sheets had been changed slightly more often. This location is great for London tourists, especially younger folks, looking to stay in a fun area. The restaurants and bars here and so cool and fun, especially places like the Hoxton, Blues Kitchen and Old Street Records. I would stay here again.
Business_and_leisure Friends
8/10
Excellent
09 Jan 2020
Nina

Good short stay hotel

Good for a short stay, compact room but well located There were issues at check in but management rectified. The management was friendly, accommodating and helpful. Ideal for a night or two as a base if you just need somewhere to sleep at night.
Business Self
8/10
Excellent
08 Jan 2020
Nicole

Convenient and simple comfort

Very close to Old Street tube station, clean and comfortable, good value for money as a place to stop in London
Partner
10/10
Exceptional
06 Jan 2020
Verified traveler
Very friendly hotel made us feel at ease easy check in and out lovely breakfast
Leisure Family_with_children
6/10
Pleasant
05 Jan 2020
Verified traveler
Stuff was not welcoming and there was a couple issues.....
Leisure Friends
2/10
Poor
01 Jan 2020
Verified traveler
The breakfast was pretty bad. They didn't have anything special. It wasn't very clean either and you have to clean after yourself everywhere which the staff is supposed to do. This isn't even a 4 star hotel, it's a 2 star hotel.
Friends_and_family Family
8/10
Excellent
29 Dec 2019
Stephen
Overall the hotel is old but comfortable and clean. Our room has a bit weird layout, but larger than we expected. The staff was very friendly and let us keep our luggages after check out. We really enjoyed our stay.
Friends_and_family Family
8/10
Excellent
28 Dec 2019
Lorna

Pleasant

Staff are very helpful. I enjoy the breakfast during my entire stay. The room is very small for 3 people.
Friends_and_family Family
8/10
Excellent
28 Dec 2019
Loizos

Smooth stay

quite nice for the money we paid. Not very comfortable beds and small rooms. Large bathrooms with clean towels.
Friends_and_family Family
10/10
Exceptional
15 Dec 2019
Sam
Great location, friendly welcoming staff and fab breakfast. Kids pull out bed was rather squeaky which woke us up a few times but apart from that the room was super clean and just what we were after.
Friends_and_family Family
4/10
Poor
08 Dec 2019
Jon
While clean and with good staff service, the property is worn down and needs significant repairs. Bed was particularly uncomfortable and the couch was falling apart.
Business Self
10/10
Exceptional
27 Nov 2019
philip
Brillisnt stay, excellent staff. But unfortunately our bed wasnt the best.
Friends_and_family Family
8/10
Excellent
24 Nov 2019
Verified traveler
Outstanding staff, terrible beds, location was not suitable for me
Leisure Family
4/10
Poor
23 Nov 2019
Elizabeth

Conditions

Room very good heating was not strong enough For
Size of room . Bathroom really really cold . Staff very nice breakfast lovely .
Partner
8/10
Excellent
22 Nov 2019
Nicola

Inconsiderate guests

Unfortunately some very inconsiderate guests staying next door to my room decided that it was o.k to smoke and argue throughout the night, which is not the hotels fault, but surely this should have been picked up by smoke detectors. Would stay here again, but if same experience in future, will change my regular bookings
Business
10/10
Exceptional
18 Nov 2019
Verified traveler

Engagement Party!

I was very impressed with the service at the hotel. The room was very clean while the bed was SO comfortable. It was so close to our venue which made the party enjoyable as only walking distance away! The breakfast was really lovely with brilliant table service and the Waiter went out of his way to include everyone especially the children.
Friends_and_family Family
10/10
Exceptional
17 Nov 2019
Joseph
Nice location in Shoreditch. Close to the subway/Tube. Clean comfortable room at a good price.
Friends_and_family Family
6/10
Pleasant
16 Nov 2019
Verified traveler

Terrible bed

I stayed here for two nights for work. The hotel is badly in need of some investment very worn out. My main issue was how bad I felt the condition of the bed was, the mattress was dreadful, worst bed I have amslept in for a very long time, very disappointing!
Business
10/10
Exceptional
14 Nov 2019
Patrick

Great buffet breakie.

Have stayed before and location and buffet breakfast brought me back.
Partner
10/10
Exceptional
08 Nov 2019
Verified traveler
Great location, helpful staff, clean and good sized room. Bathroom was clean and overall a modern hotel. I would stay here again.
Leisure Self
4/10
Poor
03 Nov 2019
Clare

Worst night ever!

The bed was the worst bed I have ever slept on in my life
Partner
8/10
Excellent
30 Oct 2019
Gillian

Great location and inclusive breakfast a winner!

Perfect location - 5mins from Old Street station. Sainsburys right next door if you need anything. Lots of lovely restaurants and bars to choose from within in walking distance. We had a family room but sofa bed a bit uncomfy. However, great shower and the complimentary breakfast in the morning was a great advantage for the price - coffee, juice, hot and col buffet. They even have cups and paper bags if you want to grab and go. Will definitely use again!
Friends_and_family Family
10/10
Exceptional
28 Oct 2019
Martina
The staff here made us Americans feel welcome in the UK. From management to the housekeeping staff, everyone was helpful, kind, and just exceptional. Oh and the fresh baked croissants were AMAZING!
Leisure Family_with_children
8/10
Excellent
28 Oct 2019
Verified traveler
Did the job and wasn’t too far from the city, which was all we needed.
Leisure Family
10/10
Exceptional
25 Oct 2019
LuisM
Front desk people were all great and super nice.
Very attentive to all our needs...
Room was very clean, good job to the house keeping personnels.
Overall the hotel is excellent!
Leisure Family
10/10
Exceptional
21 Oct 2019
Verified traveler
A quick trip to London made seamless and hassle free by this hotel all was as expected, quick check in and out , great breakfast clean rooms , thumbs up
Leisure Family_with_children
10/10
Exceptional
11 Oct 2019
Richard

Fab hotel, central London

Great hotel, friendly staff, clean and well presented room
Business
10/10
Exceptional
08 Oct 2019
Takisha
Hotel and staff were great. The hotel was located 2mins from the Old Street station In Shoreditch. Easy access to all attractions. The only thing the hotel needs is a microwave for guest either in the rooms or the kitchen area. Also, the iron is attached to the ironing board so the cord needs to be longer makes it hard to iron.
Partner
6/10
Pleasant
07 Oct 2019
Verified traveler
Good locale. Easy access. Nice breakfast. However, no in-house restaurant/bar; no mini-bar refrigerators in room; elevators didn't work too well (slow and often stuck on floor \"0\"); printer didn't work.
Leisure Self
4/10
Poor
18 Sep 2019
Verified traveler

Fine if you don’t like sleep!

The hotel is positioned close to one of the main junctions in Shoreditch close to Old Street station. I was placed on the 2nd floor at the front of the property, so close to the road. The windows did nothing to prevent the relentless noise from emergency vehicles, normal traffic and people on the streets. Safe to say I had a terrible nights sleep. I also specifically requested a double bed, I understood they couldn’t guarantee this but when I asked at reception why I’d been given a single I got a frosty response. As I travel for work and a good nights sleep is a priority, safe to say I’ll be avoiding this place again!

If your looking for a big night out in Shoreditch and you fully expect to pass out at 3 or 4am then this hotel is ideally located for you!
Business
10/10
Exceptional
17 Sep 2019
Leong
Booked this at the last-minute after checking out early from a prior terrible hotel in the Kensington area. Stayed 3 nights, and very pleasantly surprised by the decently-sized room and bathroom and overall updated/clean condition of the premises. Next morning was again pleasantly surprised by the excellent breakfast provided which included hot/cold foods -- basically everything you could imagine. Would definitely stay here again if in the London City Centre area and would recommend this hotel to other travelers.
Leisure Family
8/10
Excellent
16 Sep 2019
Verified traveler
Housekeeping needs improvement.

Desk staff was very helpful and pleasant.
Leisure Family
8/10
Excellent
07 Sep 2019
Verified traveler
Generally it was ok. It provided the basics. There was just this one day that they forgot to clean the room even if there was advise to clean it. I love the breakfast
Leisure Family_with_children
10/10
Exceptional
06 Sep 2019
Alexander
Great staff, Friendly, good breakfast!!
Friends_and_family Family
10/10
Exceptional
06 Sep 2019
Rianna
Great location, clean, everything we needed for a short trip to the city
Friends_and_family Family
4/10
Poor
05 Sep 2019
albert
i guess the location is what makes this choice a perk, otherwise the room sucked!
Self
10/10
Exceptional
05 Sep 2019
Verified traveler
Very friendly staff! Well kept! Everything was ready! Great experience overall!
Leisure Family
10/10
Exceptional
04 Sep 2019
Verified traveler
It’s a very clean stay. The location is very convenient to everything, in addition its very quiet at night. The room is not big but comfortable and clean for vacation stay. Staffs are friendly and ready to help.
Leisure Family
10/10
Exceptional
03 Sep 2019
May
Location is very convenient, room is small but clean. The breakfast is good.
Leisure Family
8/10
Excellent
03 Sep 2019
Lee

My base for our weekend in London

The hotel was very good value overall. Old Street is currently being regenerated and will be nicer in time. The hotel room itself and bathroom was a little small for a family room but still functional.
Friends_and_family Family
8/10
Excellent
02 Sep 2019
Verified traveler
The hotel met my expectations. It is clean and comfortable albiet with fairly basic facilities. Staff were friendly and helpful.
Leisure Family
8/10
Excellent
29 Aug 2019
Verified traveler
The hotel is very convenient to old street station and bus stop. The staff is very friendly and helpful. The bathroom is spacious enough compare to other express hotel. The only things I have an issue is there is no fridge and the bathroom near toilet seat kept leaking. But other than that it is a great location for a short stay
Leisure Family
6/10
Pleasant
29 Aug 2019
Verified traveler
the hotel is ok ... staff Magda and Alex and anothers guys very helpfull but Helen terrible customer services .. after all is ik
Leisure Family_with_children
8/10
Excellent
28 Aug 2019
JP
I liked the location. Breakfast was also a bonus. I didn’t like the fact that I had to go down to the front desk to get an ice bucket, I think ice buckets should be in each room.
8/10
Excellent
28 Aug 2019
Verified traveler
Great A/C. The rooms were spacious and hallways were nice and wide great for luggage. However, the elevators were spotty in functioning and the free breakfast can quickly become a mad house. Luckily they provide some warning signs to try and avoid, but also a very simple breakfast, but what more can be expected when free. It was tasty, just very basic.
Business_and_leisure Self
10/10
Exceptional
26 Aug 2019
Verified traveler
Excellent service .Breakfast was good . Better than 5 star hotel
Leisure Family
8/10
Excellent
26 Aug 2019
Verified traveler
location
Friends_and_family Family
2/10
Poor
25 Aug 2019
Verified traveler
The mold smell in our room was so bad i had to wash my clothes to get the stench out. Reasonably priced place to stay in London. The breakfast was good but that smell really made our stay awful.
Friends_and_family Family
8/10
Excellent
25 Aug 2019
Rob
Liked: location, breakfast, staff, cleanliness
Disliked: really small room, barely any storage space
Leisure Family
6/10
Pleasant
20 Aug 2019
Verified traveler
Fun neighborhood. Lot's of place to walk to for food and drinks.
Leisure Friends
10/10
Exceptional
16 Aug 2019
Verified traveler
Room was comfortable and clean, staff was helpful and friendly. Located near subway station gives access to whole city. Breakfast has a to-go option which is nice at busy breakfast times or to grab something quick.
Leisure Family
8/10
Excellent
15 Aug 2019
melissa

Good Stay

This was my first time traveling overseas so i chose a hotel brand I was familiar with. The room was nice and clean. I did not like the refillable hand soap and body wash holders in the restroom. I think the hotel should provide individual toiletries to the clients. You could see the refill lines in the bottle. I am glad we packed our own shampoo and body wash. Also, the toilet in our room was loose from the wall tile. Overall a good stay for 2 nights.
Family
6/10
Pleasant
14 Aug 2019
welltravelled
Good breakfast. Decent selection including fresh fruit.
Friends_and_family Partner
8/10
Excellent
14 Aug 2019
Verified traveler
The room is a bit small. Breakfast is included which is a big bonus.
Leisure Family
10/10
Exceptional
11 Aug 2019
Verified traveler
Some amenities are in great shape and clean; e.g., the bathroom. Some things can be upgraded; e.g., mattress and hallway carpet.
Leisure Family
6/10
Pleasant
10 Aug 2019
Verified traveler
Not clean outside the main entrance. No fridge and no closet or drawers to place clothes. Had to live out my suitcase.
Friends_and_family Family
10/10
Exceptional
08 Aug 2019
Verified traveler
great location. easy checkin and clean rooms. great service
Leisure Family_with_children
8/10
Excellent
08 Aug 2019
Verified traveler
Très bien en général. Par contre, pas de coffre fort ni de réfrigérateur.
Leisure Family
8/10
Excellent
08 Aug 2019
Verified traveler

It‘s okay

Quite near to tube with a supermarket just next to it. There are also 2 bars nearby and there was a bit noise at Fri or Sat night, but nothing unbearable. Room is not too small, but not much space left for our luggages with the sofa bed (a room for 3). Limited choices for breakfast and they are the same throughout our stay.
Family
8/10
Excellent
08 Aug 2019
Verified traveler
It was clean, breakfast was lovely. Hotel is close to underground station.
Leisure Family
10/10
Exceptional
06 Aug 2019
Verified traveler
Friendly staff
Somewhere secure to leave luggage while visited London
Easy to commute into London
Clean/modern fixtures and fittings
Breakfast lovely- lots of choices
Leisure Family
4/10
Poor
04 Aug 2019
Verified traveler
Lo unico bueno fue la ubicacion. Cerca del subte. Pero la habitacion no podia ser mas chica. Era una habitacion familiar y nosotros eramos 3 y apenas nos podiamos mover. No habia lugar para poner la ropa, ni un solo estante. El desayuno regular
Friends_and_family Family
8/10
Excellent
04 Aug 2019
Carl

Good hotel & location

This hotel is well situated to see all the sights of London.
Friends_and_family Family
10/10
Exceptional
04 Aug 2019
O.ABAD
Best Place to stay when visiting London, close to every place you may want to visit, accessible to the tube.
Leisure Family
8/10
Excellent
31 Jul 2019
Heng

Thumbs Up

It was pleasant and comfortable. Meet our expectation.
Friends_and_family Family
10/10
Exceptional
31 Jul 2019
Verified traveler
Close by all attractions, staff was helpful. Great breakfast and room service.
Leisure
8/10
Excellent
31 Jul 2019
Adele

Great hotel in Shoreditch

Once you're on the formerly non-smoking side of the building the rooms are fine (one side of the building used to be smoking before it was banned and the old smoke smell is still there). The reception people were very nice in switching us to the quieter and non-smelly side of the hotel. The rooms were very clean and of a nice size for London, and their breakfast is also fine. The bedding was very comfy. Only weird thing was the day we were checking out there was a strong bleach smell coming from the cleaning supply trolley in the hallway that we could smell all the way into the room. Since we were leaving anyway, we weren't too affected by it, though I hope it's safe for the nice ladies who are cleaning the rooms since they're breathing in that stuff all the time!
Family
6/10
Pleasant
31 Jul 2019
Verified traveler
Very disappointed
Nothing to add bathroom dirty
Good breakfast
Leisure Family
8/10
Excellent
30 Jul 2019
Verified traveler
Very clean and tidy room.
very good aircondition.
I wish I had a safe box. and closet in the room.
The staff is very helpfull.
Leisure Family
8/10
Excellent
27 Jul 2019
Jennifer

Family Trip

Our stay was great! We were able to check in early, which was awesome since we did a red eye and needed to freshen up for the day! Breakfast was great and they even got some gluten free items from the kitchen for us. Just plan extra time for breakfast because it was super busy and they seat you so there was a line. The location is near some bars but it really didn’t bother us, even with kids. It’s close to the subway and near eateries along the way! The rooms are small and some extra and the pull out couch was uncomfortable according to my kids but other than that, no complaints!
Family
8/10
Excellent
23 Jul 2019
Michaela
We booked this property kind of last minute and considering we were in London during an extremely busy time, Wimbledon and peak tour season, I was pleasantly surprised I was able to get a decent hotel on such short notice. So I’ll start with the good stuff and work to the “needs improvement”.
The location of the property was great! Close to the Underground, lots of amazing food options, restaurants, pubs, etc. If you are young and into the night life, holy cow was this close to some great clubs, bars, pubs etc. The hotel was clean, staff great, breakfast was basic but delicious, traditional, and pretty great... and the basic amenities pleasing.
Things I was a little disappointed in: no wash clothes, so no real way to clean our bodies and faces. Soap (both hand & the shower body/hair) that was provided was very drying. Left my skin thirsty and my hair feeling very brittle. I think lotion and conditioner should and can be provided considering how much we paid. Beds were okay but not the greatest... not asking for a pillow top but they felt so worn out, kind of lumpy. And the breakfast, while for adults it was pretty good, it would be nice if there was a little more kid options.
All in all, I would give this Hotel a 7.5/8 out of 10. There are just a few things I would look at “upgrading”.
Leisure Family_with_children
8/10
Excellent
22 Jul 2019
m

JULY WEDDING

Stayed there for a family wedding near by
Friends_and_family Family
8/10
Excellent
22 Jul 2019
Verified traveler
Friendly staff. Good choice at Brekfast. Location good. Beds not great quality. Family room small.
Friends_and_family Family
8/10
Excellent
21 Jul 2019
Verified traveler
Very clean and quiet. Good choice for the gree breakfast.
Leisure Partner
8/10
Excellent
20 Jul 2019
Norma
There had been some difficulty over check in. I had reserved a twin room as I was sharing with another adult and was told on arrival that there were no twin rooms were left and that the request for a twin room was not guaranteed. After showing them my receipt they offered us a room with a bed settee to make it up as the other bed. I was also asked to fill in a form stating where I was from and was asked for an identity card. None of which I have been asked for before.
Friends_and_family Family
6/10
Pleasant
19 Jul 2019
Verified traveler
Room a little cramped and a little warmer than I would have liked. People were very friendly and helpful. Breakfast was good
10/10
Exceptional
16 Jul 2019
Verified traveler
Hotel was clean and tidy. Tasty breakfast and plenty of choice. The dining room was packed so you need to be up early.
Leisure Family
10/10
Exceptional
09 Jul 2019
Andrea

Great Experience at Holiday Inn

Great Location, walking distance to the tube, supermarket next door. The hotel itself provided an excellent buffet breakfast and our room was modern and clean. The staff was helpful and very thoughtful. Our check out was at 4am, so it meant we would miss out on breakfast which started at 6:30am, so the lovely reception ladies prepared a continental breakfast to go for us, along with coffee. This simple gesture made our stay in London and the Holiday Inn extra special. Simple kindness goes a long way, so we thank you for our experience and we hope to see you again.





Family
8/10
Excellent
08 Jul 2019
Michole

Family Vacation.

There is nothing horrible to say about this hotel. It was a good place to lay our heads at night. The beds weren’t the best, our made all sorts of noises whenever you moved but we were so tired it didn’t really matter. The roll out bed for our daughter worked but wasn’t the best. She kept busting her knee on it cause the mattress was super thin. The bathroom was nice and the shower was worth it. The breakfast was ok, the women that ran the breakfast area was rude to the help, if you got to reprimand them don’t do it in front of us. The hotel was just a few minutes from the tube, that was a major plus. All in all it was a ok place to stay.
Family

Location & surroundings

Holiday Inn Express London City
Old Street, 275, London, United Kingdom

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Holiday Inn Express London City

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