Name: Ibis London Blackfriars
Address: Blackfriars road, 49, London (uk), SE1 8NZ, GB

10/10

Exceptional

02 Aug 2026

Sara-Jane

Great location & comfortable rooms.

10/10

Exceptional

27 Jul 2026

Katherine

Really good stay again - very accessible - lovely staff

6/10

Pleasant

25 Jul 2026

Julie

We booked a double room but were given a disabled twin room instead. Not ideal but as we were only there one night, made do!

10/10

Exceptional

21 Jul 2026

Nicola

Good sized room and impressive wet room style bathroom.
Took a while to figure out the light switches but we were very grateful for the air conditioning on one of the hottest weekends in London I've experienced so far.
Didn't interact with the staff beyond checking in, but they were lovely.

Unfortunately there was a loud whirring sound that emanated from our plumbing for approximately 90 seconds whenever the tap was run or the toilet was flushed so this was difficult and interrupted sleep.

Perfect location for our needs, between three theatres, and ideally suited for Borough Market and the Old Operating Theatre. Literally a few feet from the Tube so really handy, and more or less opposite and Sainsbury's local.

Could not get the TV to connect to my phone for want of trying!

10/10

Exceptional

20 Jul 2026

Kay

Very well positioned for train and tube. Area is nice. Room was clean and plenty of space. Helpful staff

Friends_and_family Family

4/10

Poor

17 Jul 2026

Kelly

I had a family room on the 13th floor. Overall I was quite surprised how old and tatty the room was compared to the reception. Its as if the budget was spent on the reception and bar area rather than the rooms. The bathroom is like a pod and you cant open and shut the door without banging so I found this woke us up throughout the night. The next day my daughter woke to find her bed covered in Ants. She had bites all over including her face. I spoke with a female manager the next morning and was told firstly she could not move us. After persisting she then said she could move us but we would have to do it there and then. I could not move all our unpacked belongings as my daughter was graduating and we were already late. I asked if we could sleep in another room as they would not get rid of ants in 1 day so surely wouldnt be able to release that room anyhow. I was told no so I had no choice but to leave otherwise my daughter would miss her graduation. The female manager was extremely rude. I also used a wiped to show her the state of the floor as black. Didn't seem bothered I was told it would be mopped. When we returned the room had not been mopped but I received a letter to goto reception with free drinks attached. Man I spoke yo was extremely pleasant and tried to help with another room but this had an adjoining door which my disabled son could not cope with. Infact this was put on the notes of the booking when booked offered no alternative.

10/10

Exceptional

14 Jul 2026

SARA

Excelente ubicacion!! hbaitaciones comodas, un poco pequeño el baño pero funcional, el desayuno regular, sin embargo la ubicacion y comodidad son lo mejor de esta estancia!!

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Malene

Room was clean and well air conditioned, which is a plus for London. Staff was very friendly and pleasant.

Partner

10/10

Exceptional

13 Jul 2026

Alison

Good location and lovely breakfast that didn't break the bank.

Family

10/10

Exceptional

10 Jul 2026

Sarah

Fantastic location for the tube & train station. Perfect for a trip to Wembley stadium. Lovely choice for breakfast, everything was topped up definitely value for money

Friends

10/10

Exceptional

06 Jul 2026

Eric

breakfast was varied and great. supper menu is ok but lots of restaurant nearby. great location, near tube and bus stations, and 15-30 min walk of most London main attractions. lobby, lounge and rooms are modern and very clean. Even watched a couple of the FIFA games in the lounge on big TVs. Highly recommended, like all my other ibis stays in Europe.

Partner

8/10

Excellent

05 Jul 2026

Daniel

Basic, clean room, close to underground station

10/10

Exceptional

05 Jul 2026

Emma Melizza

The hotel is generally clean and safe. Some improvements are needed re: storing of luggages so the staff can easily identify/find the luggages of guests when they come to get them.

Family

10/10

Exceptional

05 Jul 2026

Eric

L’hôtel est très propre et bien insonorisé. Le buffet déjeuner était délicieux et très varié. On a adoré notre experience

Partner

10/10

Exceptional

02 Jul 2026

Stephanie

Excellent stay :)

Partner

6/10

Pleasant

29 Jun 2026

Heidi

Clean, central hotel, however it sounded like our room was under a waterfall with water running loudly through the pipes every time someone on a higher floor flushed or used a shower. No view, unable to open window past 2 inches. TV channels didn’t work properly.
We were glad we could leave our bags at the reception after checkout but finding them again was a bit stressful, needs a better system. Basic no frills hotel.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

William

More staff up front needed for the 3:00 pm check in.

Self

10/10

Exceptional

26 Jun 2026

Jacqueline

Lovely stay, hotel clean, staff friendly and helpful, good location and the Air con was a huge bonus due to high temperatures. Best nights sleep I have had in ages, would recommend the breakfast huge choice all fresh. will be back for any future visits.

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Katherine

I had a fantastic stay here with my friend while attending a Harry Styles concert at Wembley. The location was ideal, with several tube stations within a 10-minute walk, making it incredibly easy to get around London and travel to the venue.

The staff were lovely throughout our stay and were always happy to help with anything we needed. The room was very clean and well-maintained, and the entire experience was seamless from start to finish. We had no issues at all with either check-in or check-out.

I would definitely recommend this hotel and would happily stay here again.

Friends_and_family Friends

6/10

Pleasant

18 Jun 2026

Susan

It was fine, b

10/10

Exceptional

17 Jun 2026

Frances

All good - just needs more space for breakfast, tables etc.

Partner

10/10

Exceptional

15 Jun 2026

Lynne

In all honesty I didn’t know what to expect from the chain as I had never stayed in an I is hotel before, however my friend and I were surprised and impressed. As a mid priced hotel our expectations were not high, but the stay was great from start to finish. Friendly reception with a modern open seating area was a good first impression. Check-in was easy and our twin room was fine. Not huge, but clean and everything was available including extra pillows and an iron and board. The buffet breakfast had a great selection, although it would be nice to have a choice of eggs (only scrambled egg was available and very dry). The chef’s offer on the set evening meal was amazing value. 2 courses for £19 or 3 for £24 was fab and great sized portions. All the staff were friendly and professional and I will certainly be back!

Friends_and_family Friends

6/10

Pleasant

07 Jun 2026

Olanrewaju

Good location and staff

8/10

Excellent

05 Jun 2026

CAGLAR

not too bad.

Friends

10/10

Exceptional

05 Jun 2026

virginia

Staff were helpful, friendly, courteous in every way, from the front desk to housekeeping. I was pleased with my stay here of 8 nights.

Friends

8/10

Excellent

02 Jun 2026

Benjamin

The room was clean and had good air conditioning. The staff on reception were really helpful and check in / out was really easy and simple.

The downside was breakfast as the scrambled eggs were powdered eggs and was often very busy in a small space. Also the milk was from machines which was confusing when having tea or cereals.

Partner

10/10

Exceptional

02 Jun 2026

Wendy

Perfect location from Waterloo - super helpful staff and quiet room. Would stay again

Partner

8/10

Excellent

01 Jun 2026

Rachel

Hotel was very clean and rooms spacious and very clean. Had all facilities needed

Friends_and_family Friends

10/10

Exceptional

31 May 2026

Maria

Everything was amazing!

Family

10/10

Exceptional

31 May 2026

William

Everything was as expected. Good experience.

Self

10/10

Exceptional

26 May 2026

Rebecca

Clean room

Partner

8/10

Excellent

26 May 2026

Richard

Good air con good location

Self

10/10

Exceptional

24 May 2026

Trisha Yvette

very nice stay!!

10/10

Exceptional

24 May 2026

Donna

Lovely room, great location, friendly staff!

Friends_and_family Friends

8/10

Excellent

11 May 2026

Toni

Great location of hotel in. Ideal location for travelling into central London

8/10

Excellent

08 May 2026

Sabina

Excellent staff. Well maintained hotel.

Partner

6/10

Pleasant

06 May 2026

Edmund

Hotel is okay, that's all. Noisy aircon makes it difficult to sleep at night. Bathroom is cramped for storing 2 guests' toiletries. Location pretty good, close to jubilee line. A lot of money for an average hotel.

Partner

8/10

Excellent

06 May 2026

Judith

Brilliant location minutes from Southwark tube station with all the benefits of an Ibis Hotel

8/10

Excellent

04 May 2026

stuart

Ok

Partner

10/10

Exceptional

01 May 2026

Bryan Gregory

Always a solid choice. Clean, good atmosphere, nice restaurant and close to a lot of interesting things! I’ll be back again.

8/10

Excellent

29 Apr 2026

Tyrone

Great location for seeing all central London has to offer.

4/10

Poor

29 Apr 2026

Gregory

Convenient location, drab and unclean rooms. Great staff and also a terrible manager.

Avoid.

I paid for 6 nights. My flight was delayed and I arrived the following morning. I notified the hotel in advance—and that I would need the room after 24 hours. They sold my prepaid room to someone else.

When I arrived, they initially told me I had booked for the following night. I showed my receipt and then they said the hotel was full.

The very helpful front desk clerk went and spoke the manager, Alessia. She was pleasant but deceitful and totally unhelpful. She confirmed I had paid but said the hotel was full—because they sold my room to someone else. But that housekeeping would get me a room as soon as possible.

Remember, I was not asking for a favor like early check in. I had been delayed 12 hours and wanted access to the room I had paid for.

I asked for a refund of the night. Alesia said since I booked through hotels.com I would have to call them. Not her decision. She refused—even though they were paid twice for the same room.

I contacted hotels.com. They called her. Twice. It was actually her decision. She refused twice. Said it was hotel “policy.” So she not only denied me a refund, but also added insult to injury by wasting my time.

Perhaps this policy of theft and inconveniencing human beings is in fact Ibis policy. Or it’s just an overworked manager who cannot see the situation in front of her. Whatever the case, there are many better options in London!

Self

6/10

Pleasant

27 Apr 2026

Lynn

Great location. Excellent check in experience but receptionist on checkout was not friendly. Bed comfortable. However, the room was very dark and very basic with ill fitting shower curtain and no drawer space. No wardrobe - just a rack with coat hangers. Internet connection very poor which also affected tv functionality.

10/10

Exceptional

26 Apr 2026

John

We had a super long weekend- we didn’t opt for the breakfast and ate out. Very accessible and close to lots of attractions.

Friends_and_family Family

8/10

Excellent

25 Apr 2026

Rollande

Tout le personnel était aimable et accueillant en plus l’air climatisé fonctionnait c’est rare en Europe à ce temps ci de l’année

Friends

10/10

Exceptional

24 Apr 2026

Irene

The rooms are of decent size. The location is central and the staff are very friendly and helpful. Highly recommended.

Friends_and_family Family

8/10

Excellent

22 Apr 2026

Amanda

The hotel was in a great location. Rooms clean, bed comfy and shower good.
We struggled with working the lights, as there was no switch for the main lights so we had to turn all the lights on/off at a time, That may have been my mistake.
I wasn’t keen on the plastic bathroom but for the price we had a good stay,

Partner

6/10

Pleasant

17 Apr 2026

Laura-Jane

Room was absolutely boiling, the window wouldn’t stay open and I couldn’t turn the Aircon on or off. The staff were very friendly when I checked out and told them though. Also love that they allow dogs!

Pet

8/10

Excellent

17 Apr 2026

Steven

Very helpful staff and nice lobby / bar
Rooms and bed are ok but let down by bathrooms

Self

10/10

Exceptional

16 Apr 2026

Sara

Very polite staff. Clean, comfortable room. Very reliable Wi-Fi.

10/10

Exceptional

12 Apr 2026

Nicky

Room was clean and functional. A good choice.

8/10

Excellent

09 Apr 2026

Ricky

check in was super easy and fast.. This hotel is located in a very convenient location. Easy access to the train station and only 3-5 minutes away for restaurants. I trully enjoyed my stay here. The only thing i do have to say is about the bed. The tein mattess topper kept sliding off the bed and it was pretty uncomfortable because i have to keep fixing it to stay in place. Other than that rhis hotel is highly recommended.

10/10

Exceptional

03 Apr 2026

Danielle

really nice, clean quiet room. reasonably priced for London with Hilton membership.

Friends_and_family Family

6/10

Pleasant

30 Mar 2026

Rod

Location was fantastic. Walkable to everything. Super close to Southwark station. I never tried the breakfast. Seemed overprice but was busy. At check in they gave me keys and took money. No other info or anything was offered.
The room was odd. Kind of like staying inside a milk carton. Plastic floor and the strangest bathroom pod. Self contained plastic unit placed in the corner. Feel like you could pressure wash the entire room.

Came with one bath towel. No hand towels. Very limited amenities of any type. Was no remote when i got there but got that rectified. Tv was pretty bad. Imagine they break a lot. Was pixelated and slow. Hair dryer didnt work.

Was in room 429. End of hall and there was some mechanical stuff there. Not sure if that was the issue or if it was my crazy bathroom, but there was a noise coming from behind the wall in the bathroom. Anout every 2 minutes or so. When i was awake was super annoying. Didnt keep me awake, but probably would some people.

2 of 3 lifts were broken. The queue for the lift was 20 people long at some points.

8/10

Excellent

22 Mar 2026

Susan

Near to some restaurants. No shops in immediate area but not a very long walk away from the South Bank so plenty of facilities there.
Good breakfast. Would stay again.

Friends_and_family Friends

10/10

Exceptional

20 Mar 2026

willi

Excellent front of house .
Room very stylish and Quiet.
Didn't have breakfast .Mary and Me opposite was a better option

Partner

8/10

Excellent

15 Mar 2026

Alan

Have stayed many times. Ideal for Bankside. A lot of attractions are walkable. Recommended.

Self

8/10

Excellent

08 Mar 2026

Ruth

Decent location to access central London sites. Good access to the underground. The foyer/bar are pleasant, staff were friendly and the breakfast was nice enough, with hot and cold items- nothing fancy, but does the job. The rooms felt pretty basic, with three pillows between two of us, a hair dryer that didn't work, and a bathroom that hadn't been very thoroughly cleaned. Overall though, perfectly adequate.for.a quick stay where you aren't expecting to spend much time in the room.

Partner

8/10

Excellent

24 Feb 2026

Richard

Great location

Self

10/10

Exceptional

23 Feb 2026

Rizwan

Great location

Self

10/10

Exceptional

23 Feb 2026

Marilyn

Very central, very clean staff very helpful.

Friends_and_family Family

4/10

Poor

08 Feb 2026

Paul

We were given an accessible room - which we hadn't requested. This meant the soundproofing was poor due to a connecting doir with the neighbouring room. The guests in this room made a lot of noise - shouting and banging- from 11.00pm onwards. At 12. 15 am we contacted reception. They were very supportive and said they would check things for us - and get back to us in the morning. This never happened and luckily the shouting stopped around 12.30am. However, we were woken by the same guests at 5am and 7am - due to slamming doors and banging. We have used Ibis Hotels numerous times but this was an exceptionally bad experience which ruined our weekend trip. Had a lone female guest been in the room we used, we feel they would have felt genuinely worried. In addition to these issues, the accessible room itself was very unwelcoming and felt more like a changing room. We will not be using Ibis Blackfriars again when we travel to London.

Leisure Partner

8/10

Excellent

06 Feb 2026

Gill

The room was clean and comfortable and very quiet. The only down side was the electrics, some of the switches appeared to have loose wiring.

Leisure Family

10/10

Exceptional

06 Feb 2026

Chloe

Room was clean and cozy, very quite despite busy location. The staff and hotel itself were lovely. Breakfast selection was a tad small but had great options and was very good.

Self

10/10

Exceptional

20 Jan 2026

Edward

Always clean, quiet, and comfortable. One of the best budget business hotels in London.

10/10

Exceptional

13 Jan 2026

Sharon

Great location and the staff were really friendly. The room is relatively basic but modern, clean and a very comfy bed.

10/10

Exceptional

23 Dec 2025

Ruogu

Great experience

8/10

Excellent

23 Dec 2025

Liron

Spacious room, modern hotel.
The elevators and wifi are terrible.

Friends_and_family Family

8/10

Excellent

20 Dec 2025

Roger

Polite and helpful staff. Everything else ok

Leisure Partner

8/10

Excellent

18 Dec 2025

Sara

Great location, friendly staff, and clean hotel/room.

Friends_and_family Family

8/10

Excellent

14 Dec 2025

Amy

Clean hotel, comfortable bed, quiet room. Good breakfast, quick check in/out. Friendly and helpful staff on Reception.

Partner

10/10

Exceptional

13 Dec 2025

Stephanie

Answer quickly to calls and very efficient

Leisure Friends

6/10

Pleasant

04 Dec 2025

Sandee

The hotel itself was very clean and the staff was friendly. However, the bathroom had a very strong smell as if the plumbing was not working correctly. The housekeeping came daily and straightened the room, but would not take any used food containers even when a note was left asking them to remove the containers. The breakfast was very good, even though there was not any variety from day to day.

Friends_and_family Family

10/10

Exceptional

04 Dec 2025

Flora

Everything was great but bathroom taps were either loose or stiff on both shower and sink

Partner

10/10

Exceptional

03 Dec 2025

Hazel

Room was spotless, comfortable, quiet and really well kitted out. The staff were all so friendly, helpful and chatty especially the receptions staff.

Business

6/10

Pleasant

30 Nov 2025

Jill

Basic hotel over-charging due to its position. Friendly helpful staff. Comfy bed. Appreciated kettle, hair dryer and ironing facilities in the room. Sorry not to see a separate container for recyclables.

Business

10/10

Exceptional

23 Nov 2025

Ayesha

.

8/10

Excellent

18 Nov 2025

Prudence

Functional room in a great location. Had twin beds- seemed like a double bed with 2 single mattresses. Was comfy but mattresses not attached to anything and moved around- not the best if you are restless sleeper like me.

Friends_and_family Family

8/10

Excellent

16 Nov 2025

Nicholas

Maria on the front desk was wonderful in welcome and a few special requests. She was super helpful.

8/10

Excellent

12 Nov 2025

Am

I've stayed in quite a few hotels over the years and the one thing the lets most of them down is breakfast, including other Ibis hotels. This one was great, bacon, mushrooms, scrambled eggs were all cooked just right. Plenty selection of other things too. The downside was that our bedroom had a very small window the opened to a view of a wall about 3feet away. Luckily we didnt book the room for a scenic view

Partner

10/10

Exceptional

30 Oct 2025

Joseph

Brilliant stay - great hotel room, good location, excellent service from the team. Very kindly celebrated my birthday and made it a lovely experience. Thank you!

10/10

Exceptional

29 Oct 2025

Joseph

The reception staff and hotel manager were very helpful with adding an additional night's stay and booking \"hop on / hop off\" London bus tours. Hotel breakfast was very good for the price.

Leisure Partner

10/10

Exceptional

24 Oct 2025

Diana

Clean room

Leisure Friends

6/10

Pleasant

20 Oct 2025

Matthew

The bed was quite comfortable and a very clean room. The bathroom is a bit like something like a pod you would find in a cruise ship. The downside was a broken wifi one day and the TV didn't work 1/2 the time. Very accessible to the underground and within walking distance to many wonderful sights.

Business_and_leisure Partner

10/10

Exceptional

17 Oct 2025

madison

Loved our stay!!!! Would highly recommend for first time visitors to London as it’s near all metro and tourist attractions! Staff beyond lovely and breakfast 10/10!

4/10

Poor

16 Oct 2025

Isa

They wake you up with the fire alarm, i thought was a fore going on then they kept ringing it till we got the f out of there. Shame on them

Business

8/10

Excellent

12 Oct 2025

David

Compared to the Paris Ibis, this one was much better in size but small anyways.

Leisure Partner

10/10

Exceptional

12 Oct 2025

Sam Ola

.

Business

8/10

Excellent

12 Oct 2025

Tami

Nice staff

Friends_and_family Family

8/10

Excellent

12 Oct 2025

Vasantha raj

Good location
No car park
Good restaurant

Friends_and_family Family

6/10

Pleasant

07 Oct 2025

Simon

Clean hotel, reasonable location, disinterested staff, adequate for what it is. Too expensive compared to better rival chains.

Partner

6/10

Pleasant

01 Oct 2025

Tiffani

The bathroom looked like a pod that was installed into the room. I felt like I was using a port-a-potty. You can see where things were starting to rust because of the material the pod is made from. The television in the room wasn’t working either. The beds weren’t comfortable and the mattress pad kept slipping off.

Friends_and_family Friends

10/10

Exceptional

29 Sep 2025

Lewis

Decent room, needs a bit of new decor, but generally okay

Partner

6/10

Pleasant

28 Sep 2025

Thomas

Clean Room of a little small. Tube station just yards away.

Leisure Self

6/10

Pleasant

27 Sep 2025

Charlotte

We were given an accessible room (which we hadn’t asked for) - shower curtain which was dirty and didn’t reach the floor so the bathroom floor was soaking wet. Bed was comfy and aircon good. Hotel seemed tired - we wouldn’t stay again

Partner

8/10

Excellent

22 Sep 2025

Kazumi

I was pleasantly surprised by ibis London Blackfriars. The location was perfect for South Bank Centre, just 10 minutes walk away. The bar/restaurant on the ground floor offered excellent value for money, although a few more options for the set menus would have been good. The rooms were basic but perfectly adequate for one night’s stay. The air-con and WiFi worked well, and there were USB ports (both A and C types) at the sockets, etc. Unfortunately the TV didn’t work, and there was just one bath towel per person (no face towels).

Friends_and_family Family

6/10

Pleasant

21 Sep 2025

Lisa

Average hotel good price for a night

Was a clean room, not a comfy bed at all. So hard uncomfortable, staff friendly but not very good with info on the area. Not alot of english speaking people. Air conditioning great. Hotel was Secure and safe though. Good for a night but thats it.

Partner

10/10

Exceptional

16 Sep 2025

Kerry

Great hotel - convenient location right by tube!

Easy online check in, bag storage for early arrival, pleasant staff, great location, comfy beds, clean rooms - what more could you want?

Business

8/10

Excellent

14 Sep 2025

Lea

Blackfrier

Everything was clean and covered necessities. The beds were comfortable along with the bedding. My only downside was no fridge for being able to keep medication cold. Everything else was great.

Partner

10/10

Exceptional

10 Sep 2025

Lori-Ann

Everything was great but expensive!