Stow Away Waterloo

10/10

Exceptional

29 Jul 2026

Duncan

Clean room, spacious, comfortable, quiet and great location. Very pleased

8/10

Excellent

26 Jul 2026

geoff

Great location and nice facility. Slightly grubby floors round the edges and the safe didn’t work. The washing machines had big loads on that took hours - so it was hard to get access.

10/10

Exceptional

15 Jul 2026

Drina

Great property, great location! I know some people complain about the train noise, but there’s a door you can close for sound and I sleep with white noise so it was no bother at all. The curtain is essentially blackout which was awesome! Loved having a kitchenette and a washer and dryer onsite. Communicating the time of the early checkin I paid for could have been cleaner but everything else was smooth and easy! Would absolutely stay here again.

Self

10/10

Exceptional

11 Jul 2026

Sarah

Having read some negative reviews, I was slightly worried about door codes, broken blinds, etc. However, it couldn't have been easier than the codes delivered promptly, clear directions, lift up, easy access to the room and everything I could need for a short stay whilst my husband was in the hospital. The air conditioning was lovely on such a hot day. The location was excellent. Would stay again!

Self

10/10

Exceptional

06 Jul 2026

Kylie

Amazing location! The room was fantastic and very quiet. I would definitely stay again.

Partner

10/10

Exceptional

05 Jul 2026

Nicola

This is an absolute hidden gem, it has everything you want and more. Definitely staying here again so glad I found this place for our trip to London.!

Partner

10/10

Exceptional

03 Jul 2026

Mark

Really happy with the room for the price paid. Not huge, but perfectly adequate for getting a good night's sleep and the black out blind was great for keeping out the early morning sun.

Self

8/10

Excellent

29 Jun 2026

Lee

So thankful for the AC during heatwave - room was bliss compared to outside. Room was clean and in a great central location

Self

4/10

Poor

25 Jun 2026

Eryl

Check in was messy and don’t get the email to auto check in. The hotel is basically a load of containers screwed together…room had hairs on kitchen tops and bathroom so not cleaned properly. The trains that pass behind the place physically shake the containers!! Absolutely NOT worth the price to stay here.

Self

10/10

Exceptional

14 Jun 2026

Yusrin

Overall, very good location and value. The room is clean and modern with microwave, utensils , refrigerator and even a dishwasher. Even though the room is next to the train tracks, we barely hear anything.

Partner

2/10

Poor

10 Jun 2026

Aimee

Awful experience here. No check in information receive and had to spend hours on chat to hotels.com to finally get a random WhatsApp message with information at 9pm. Did not feel safe (they mentioned the name was different on the booking, so half expected someone else to arrive at the room) and the train noise is horrendous. Room was modern ish and clean enough but nothing is worth that mess of a check in experience and feeling like you’re sleeping on a train track. Avoid!

8/10

Excellent

08 Jun 2026

Charlie

Great handy location if this is where you need to be.

4/10

Poor

02 Jun 2026

Thomas

It’s real dated, needs a major refurbishment, loud with trains

Self

10/10

Exceptional

01 Jun 2026

Michael

Overall I enjoyed my stay and thought the bed was very comfortable. Also enjoyed having the kitchenette. Great location on a cute street. I could see how noise sensitive people might find the noise from the trains difficult when sleeping, but it didn’t bother me. Overall a great stay

8/10

Excellent

25 May 2026

Tony

Everything was great. Easy check in. Lot's of cafés etc...close by. Only feedback is you can hear above ground train squealing by but not a deal breaker.

For the price I would return again. AC and shower pressire amazing.

Partner

2/10

Poor

23 May 2026

Han

Management needs serious work. Before checkin, I was told I could deposit my luggage. At checkin, I was told this was not the case. The back and forth calls to figure out why this misinformation was given to me resulted in the hotel realizing their error, attempting a fix, but still me missing an event I paid for.

Late at night when I came back to enter my room, the code I was given did not work. My phone was almost out of batteries, and had it actually gone out of battery or if I did not previously get the wifi information from the nearby cafe which was not closed, I would not have been able to call to get a new code and have been locked out in the dark without any of my stuff.

It is unacceptable for mistakes of this caliber to be made in the hospitality industry.

10/10

Exceptional

18 May 2026

Carmel

Great place, location, amenities - except it’s soooo loud due to the trains! Thankfully I had ear plugs with me but consider the noise before booking

Business

6/10

Pleasant

16 May 2026

Paul

Check in states you will get the codes sent to you between 12-4pm so we waited around the hotel so we could drop our bags off. Gone 4pm and nothing so called and the codes were sent just after 4pm. Annoying as other correspondence was received before and after our stay and it meant we lost precious time exploring London.

The bed was comfy but the blind in our room was broken so the room became very light just after 4:30am. The noise from Waterloo was minimal when the internal door was shut.

Overall I think we may have gotten unlucky and I would be willing to try a stay again.

Partner

6/10

Pleasant

15 May 2026

Sardar

The A/C n heating system was not working. After checking the reviews looked like it wasn’t working since Dec 2025. Bathroom sink and kitchen sink had no hot water. No ventilation system for air. Couldn’t open the window. Not sufficient lighting. Train noise was very loud all day/night long (like ur sleeping in the train cabin). Too expensive, not worth it. Wasn’t very pleased, Should be able to get some refund.

Partner

10/10

Exceptional

14 May 2026

Charlotte

Well located, very functional rooms and comfy bed.
Got the wrong access code at first but it was rapidly fixed over the phone

Partner

8/10

Excellent

12 May 2026

Martin

Overall great, and would probably stay again at the same price. Other reviews mentioned noise, and I'd have to agree that there is quite a bit. I presume because the building is basically a stack of steel boxes, the rumble of passing trains travels easily into it. That said, if you're a city dweller used to traffic noise I doubt it would bother you unduly. I personally did find it a problem, and if I go back I'll be taking ear plugs!

All that said there's a huge amount to like about the place. The design is really clever, with a proper 6-foot wide (and very comfortable) bed at one end of the room. The use of space is excellent, and it never feels cramped.

The kitchen wouldn't be much good if you were planning a full self-catering holiday, but ideal for a night or two if you want to save a bit of money and eat in your room. The microwave with grill is decent quality and surprisingly useful, and there's a enough in the way of plates, knives etc to make a decent fist of cooking your own food. Also appreciated that there's a sponge, washing up liquid and a teatowel provided.

The bathroom is also very smart, and things like the automatic lights are a neat touch.

A couple of final things to add: first, there was a stack of tea and coffee sachets waiting, which was nice and not mentioned on the listing. And second, the listing says 'coffee maker', but I think it just means 'kettle', because that's what you get!

Self

2/10

Poor

24 Mar 2026

Baran

Location was very convenient to nearby shops and stations.
However
This is a staffless property, which created some issues.
Upon our arrival, a code was needed to access our room, we were sent a code that was incorrect and had to figure the correct code out on our own.
The room we were assigned initially had a foul smell when we entered, which we attributed to the location nearby the train station. This is more likely due to a plumbing issue, since our bathroom sink did not drain and would quickly fill with water. The one window in the room had an electric blind, which did not work. This means we were left in the dark during the day, and light during the nigh, with little privacy. They say there is an iPad by the entrance to contact the staff if necessary, this also did not work. AFter many attempts to call we did reach the staff about these issues, and were promised maintenance staff would check the next day on these problems. After packing up all of our belongings and locking them away, we returned in the evening to find that no staff had come, and the room was in the same condition as before. The next staff member we talked to had no knowledge of these complaints but assured us they would come to check these problems the next day. We repeated the same process locking up our belongings, and received a call during the day that we were being reassigned to a new room. This room was much better, with a broken light switch being the only problem.

10/10

Exceptional

14 Mar 2026

Rizal

Great location

6/10

Pleasant

06 Mar 2026

Lauren

Great location and good set up room with small kitchen, desk and chairs and a comfy bed. Room was very cold with the AC not working was the main downside, and with no reception it was hard to know who to speak to to get this resolved. Cleaner was very helpful and nice

8/10

Excellent

01 Feb 2026

Lee

Clean room with comfy bed. Annette was very helpful too.

10/10

Exceptional

26 Jan 2026

Timothy

Return costumer. Cool concept and apartments. Convenient location and amenities.

Leisure Partner

8/10

Excellent

14 Jan 2026

David

Great location, great room but very very cold! The main room itself has heating and it would have been nice if this had been on ahead of my arrival as the room was very cold when I arrived. There is no heating in the area between the bedroom and the shower room and especially if you use the toilet during the night, it is freezing in this area. There is a door that separates the bedroom area to the area with the shower room and I understand why, as this is to block the noise of the trains which would be unbearable without this! But this area has no heating and for a stay here in January, boy it was cold!!

Leisure Self

2/10

Poor

09 Dec 2025

James

This place was gross. Dirty brown water coming up through the floors, badly repaired ceilings, no heating ... just horrible.

Business

6/10

Pleasant

02 Nov 2025

Heidi

Whilst the room was well equipped and comfortable, the remote to my television was missing meaning that it couldn’t be used. The lack of soundproofing also had a signifificant impact on my stay despite the provision of earplugs. The guests staying in the room above mine were incredibly noisy from 1:30-4:30am and as a lone female guest with no onsite staff, this was quite intimidating and ruined my stay. I think the location, design and amenities are good but the price of £150 for one night, with no luggage storage facilities and no staff on site, was quite poor value. I wouldn’t stay here again.

Leisure Self

6/10

Pleasant

30 Oct 2025

Christopher

I just don’t think that it quite works. Ear plugs when you walk in was a concern

Business Self

10/10

Exceptional

28 Oct 2025

Loredana

Very convenient for one night!

Leisure Family

10/10

Exceptional

15 Oct 2025

A T

Excellent communication regarding check in. Apartment better than expected. Noise from trains (mentioned in other reviews( wasn't a problem at all

Self

8/10

Excellent

29 Sep 2025

Theresa

The kitchen was nothing fancy but clean. It wasn't super quiet since the trains ran by my room 24 hours a day but I got used to it. The people in the wine bar downstairs were very friendly and helpful. Easy walk for many of the attractions I came to see.

Leisure

8/10

Excellent

24 Sep 2025

Lee

clean room

Business

8/10

Excellent

20 Sep 2025

Chris

Good communications and easy to find. Quirky room, which was good. Only issue is noise from the train station, but this was expected.

Leisure Partner

10/10

Exceptional

15 Sep 2025

Emma

Really comfy bed, well connected, great shower.

Friends_and_family Friends

8/10

Excellent

08 Sep 2025

Melissa

Stow Away Waterloo

Location is excellent! A few blocks to multiple subway lines, including the train that we took to Hampton Court Palace and the two different airports. The street where the hotel is located was filled with restaurants and bars and a street market. The graffiiti Tunnel is steps away. 15-20 walk to many London attractions as well... Room had everything we needed the bed and pillows very comfortable. (not many rooms with kings size beds) Good communication with the hotel, when I needed a blow dryer and clean up of a broken glass. Both were quickly addressed. The self check in was seamless as well. If I am being picking, some hooks to hang towels and brighter lighting. They are currently doing construction across the street but we never slept in. The street is a little noisy but it was fine for us. Overall great stay! Would definitely recommend!

Partner

8/10

Excellent

17 Aug 2025

Patrick

Great place to stay with South Bank in Easy reach

Good communication from stowaway team and the set up was v straightforward to use with codes coming through in good time. The location was perfect for us, the room nicely proportioned and v comfortable-lots of space and a great electric black out blind to help with sleep. The wine bar on the ground floor was a friendly and enjoyable space with good food. Proximity to the South Bank and National Theatre was perfect for us

Partner

10/10

Exceptional

10 Jul 2025

Basil

Enjoyable stay, quick and easy access, good deal

10/10

Exceptional

11 Jun 2025

adam

Comfy bed

Business

10/10

Exceptional

30 Apr 2025

Chris

Great quirky comfort was ok

6/10

Pleasant

24 Apr 2025

Thomas

Mixed review...

Shower was broken....fair enough, refunded 50%. But also, no hot water....and to top it off, the trains are literally yards away and wake you up at 5am. Nice modern apartment and comfy bed etc

Business

10/10

Exceptional

07 Apr 2025

Paul

Great find in the heart of London

Great location just next to Westminster Bridge. Some cool restaurants and bars on the doorstep. The hotel itself was above my expectations. The room was lovely. Great shower and kitchen. The bed was so comfortable and the blackout blinds did the trick. The nearby trains didn’t bother me in the slightest as the heavy doors blocked out the noise. Will definitely be back.

Partner

4/10

Poor

10 Mar 2025

Ian

Comms are terrible, no aircon or heating and you can’t open windows. Receptionist hung up. Building condition poor and feels very dated.

Leisure Family

2/10

Poor

09 Mar 2025

Nicola

Terrible hotel, unsecured and badly managed

Avoid this hotel. Locked out of room, given someone else’s room, someone else given my room, locked out again, no answer on the phone, broken air conditioning, extremely noisy next to Waterloo, no hot water in the taps and no action taken. The worst hotel I have ever stayed in. I checked into a different hotel after the first night as I felt completely unsafe.

Business

10/10

Exceptional

03 Feb 2025

Guy

Excellent and affordable stay in central London: great facilities, walking distance to the South Bank.

Leisure Partner

10/10

Exceptional

12 Dec 2024

Julian

Excellent

Great experience and would definitely reused. Minor glitch in that I did not receive the entrance codes, but one call and 3 mins later good to go.

Business

10/10

Exceptional

02 Dec 2024

Ashleigh

We had a great stay at StowAway and will certainly return in the future. The room was big, comfortable and had everything we needed. It is in fantastic location to Waterloo so made travelling around the city easy and convenient.

Leisure Partner

8/10

Excellent

30 Nov 2024

Ralaine

The building itself is unique

Leisure Family

2/10

Poor

23 Nov 2024

Angus

No heating + customer services that doesn't care!

I booked in the StowAway for three nights. Unfortunately there was no heating. The room was freezing. The property is not manned and therefore I contacted the hotel via phone. There was no answer. The following day, after an uncomfortable night stay, i contacted them again. Later that evening I returned to find a tiny heater in my room. They had not fixed the heating in the building and simply supplied a tiny heater. I contacted them again... and was informed 'there is nothing we can do'. I then went to check out to move to another hotel.

Within 5 minutes of hanging up the phone. Another guest appeared in my room. The agent gave my door code to another guest who walked in to pick up the heater for their room!! Completely inappropriate and wrong in so many levels.

Then post stay... it has been a battle to get the stay refunded. They simply couldn't care!

Business

10/10

Exceptional

06 Oct 2024

Danesh

Right by Big Ben.

6/10

Pleasant

25 Sep 2024

Verified traveler

No curtains! Could not sleep properly with the light coming Ii

Business

4/10

Poor

23 Sep 2024

Verified traveler

Not the best

Giving 2 stars, 1 for location 1 for the comfort of the bed. The room had a very funky smell, as if there was water damage that was not properly treated, it smelled like mildew and the room itself just felt damp. Also, the AC didn’t work. We set it to 18°, after 24 hours the temperature of the room went up from 21° to 22°. There was also what appeared to be blood stains on the comforter. We contacted the property and they replaced the comforter but said the AC “was working”. We used the washer/dryer on the property and our clothes smelled and felt extremely dingy after. Not a great experience other than the location being great and the bed being comfortable.

Partner

6/10

Pleasant

17 Sep 2024

Mark

Decent location. A bit shabby inside. Cupboards falling off. No glasses
Poor check in. Did not receive any check in information. Had to e mail and try by App many many times until around 5 pm
Eventually got check in information on App and SMS. But not on e mail as they said they had sent
Very frustrating as I was tired and wanted to check
In.
Got a later check out by an hour eventually
Which was kind of them but again. Communication super slow
Feels a bit isolated inside as no reception and quite dark
Great location and reasonably priced though

2/10

Poor

11 Sep 2024

Verified traveler

Absolutely the worst place you could ever attempt to stay. Please do not book this hotel. Ever. Utterly appalling service. The worst I’ve ever seen.

Business

10/10

Exceptional

24 Aug 2024

Ross

Great place to stay in a central location.

Business

8/10

Excellent

20 Aug 2024

Janak

Don't expect a lie in!

Nice and comfortable with great location but super loud in the morning with the trains screeching right behind you

Business

10/10

Exceptional

16 Aug 2024

Kerry

Had a great stay. Read the StowAway reviews and came prepared with earplugs for when I went to sleep. I couldn't access my emails on the way to the hotel when I arrived in London and was very quickly helped when I rang up to get the access codes. Super comfortable bed. Close to Waterloo Station, which was great. Would definitely stay again!

Business Self

10/10

Exceptional

25 Jul 2024

Amit

It was great. Booked thrice, has everything, small kitchen too. Really comfortable

10/10

Exceptional

13 Jul 2024

Travis

Very good location in the heart of London in Waterloo area. Right next to the tube.

Leisure Self

10/10

Exceptional

07 Jul 2024

Rachel

Excellent accommodation in the heart of London.

Great find in the heart of London. Lovely clean and comfortable everything you need for a stay in London whether it be a night or a week. The shower was amazing one of the best I had in a hotel. The train noise is an issue but it’s not a problem during the night and I took ear plugs so didn’t bother me at all.

Partner

4/10

Poor

04 Jul 2024

Michael

Veey Noisy

Possibly the noisiest hotel ive ever stayed in. Nothing to do with guests but everything tondo with its proximity to Waterloo Station with its creaking, squeeky and rattling trains and tubes.

Business

8/10

Excellent

29 Jun 2024

Karen

Double check info before booking

The fact that they are unmanned property should be made known up front. I had no idea and we had to sit in a coffee shop for two hours because our flight got in early. No lee-way for getting your room early or even storing your luggage. It would be nice for one person but not big enough for two that have suitcases. Had to put suitcases on the floor and step over them on the positive side it was very clean and close to stores and restaurants.

Friends_and_family Friends

6/10

Pleasant

27 Jun 2024

Catherine

Room full of flies when I arrived. Not great sleep due to fire alarm at 2am train noise at 5am and no blackout blind/curtain only voile style so room wasn’t dark.
Liked the design of room, clean apart from the flies - I expect the door had been left open when they were cleaning/preparing.

Business Self

10/10

Exceptional

11 Jun 2024

Nicholas

I thought the property did a well job. The property doesn't have a front desk. When you need anything I would send an email, and was able to get what ever I needed. My one issue would be the pillows. If you like soft pillows then you will be fine.

Leisure Family

2/10

Poor

05 Jun 2024

Jamie

Loud, Cold, Dark & Strange.

This place is a cheap hostel disguised as apartments. I have stayed in London close to 100 times for Business and pleasure and this is THE worst place I have stayed. I chose to stay here because I am working close to Waterloo and distance wise it was convenient. The place is so strange. You have to go through a bar full of hipsters to get to a door where you put the code in to get to the rooms. The rooms are cold, dark and LOUD. You can hear every passing train, every cackle from the bar, it’s horrendous. I put my iPods in and can still hear everything. Had I not had work close in the morning, I’d have gone home.

Business

8/10

Excellent

23 May 2024

Sabitha

Good, but no heating.

The room and bathroom are really nice and very clean. The heating wasn’t working and it was freezing. Plus the hotel is very close to the station so it was quite noisy.

Business

10/10

Exceptional

29 Mar 2024

Jack

Perfect for our stay in London!

Great location, fun atmosphere with bars and restaurants close by! Don’t go if you want complete silence, you can hear the trains & bar noise late into the evening.

Partner

8/10

Excellent

22 Mar 2024

Steven

Perfect for a weekend away 👌

Great location in south bank. Walkable to most well known tourist destinations across the river. Also it’s right beside Waterloo station which trains can be heard but it didn’t bother us.
Check in was a bit clunky as we didn’t receive the door code by email and had to speak with a representative over intercom. They did resolve the issue and allowed us an early check in once the room was ready. Thank you
However the room was clean but it wasn’t spotless. There were a few random stray hairs and dusty too shelves which was fine but could so easily be improved with a quick wipe and a throughout vacuum
The space itself is very slick really well designed.
We would definitely stay here again
Thanks

Partner

8/10

Excellent

05 Mar 2024

Anna

This pod was great for a short stay and in a great location. to walk to the Southbank. Only downside is that we didn't receive the check in information until an hour later than the check in time which was a tad frustrating.

Business Self

10/10

Exceptional

29 Feb 2024

Korynne

Stow-Away had some of the most efficient use of time and space I’ve ever seen! All staff were friendly and answered FaceTimes, emails and calls promptly. Stow-Away was incredibly accomodating with early check in and late check out. Loved the proximity to the Tube, Big Ben, London Eye and other key tourist attractions & grocery stores everywhere kitchenette made our lives so easy at night. Loved it here and WE WILL be coming back soon!!!

Leisure

8/10

Excellent

05 Feb 2024

Siti Hartini

Even if the room is not ready yet.... could you pls provide the password from main door for guest to wait in the lobby. It's freezing for us to waiting outside the premise. The window blind is not working, the rest is as expected.

Leisure Family

8/10

Excellent

06 Dec 2023

Lloyd

Nice

Really nice accommodation, clean and excellent use of space. Only issue was noise from air con/ heating system overnight.

Self

6/10

Pleasant

28 Nov 2023

Christine

Good - Modern and clean
Help yourself hot drinks

Bad - trains and track noise made it impossible to sleep
Street is a bit rough, I encountered police chasing down someone on the street didn’t feel safe as I almost got hit by them..

Leisure Self

6/10

Pleasant

23 Nov 2023

Brian

Central, clean and comfortable. I was unable to turn the fans off so it was a very noisy night

Business Self

10/10

Exceptional

22 Nov 2023

Aine

Excellent

Really good. Excellent communication throughout. Access to the property was straightforward. Good location close to tube station and shops. The studio was very well equipped, kitchenette more so than expected as had a combo grill microwave as well as a portable induction hob. Hot powerful shower. There was the train noise as covered in other reviews but actually this didn’t really disturb me which was a surprise as I forgot my ear plugs and am used to quiet. A big improvement on usual central London broom cupboard sized hotel rooms I will definitely use again

Business Self

4/10

Poor

08 Nov 2023

Juliet

Great location. Stayed 2 nights. Did not expect a complete lack of hot water in the shower or both basins despite requesting this be fixed. Communication from Stowaway was uninterest initially they tried to claim this was fabricated until invited to come and see for themselves. Despite this they did not provide a solution for our stay ie. They did not fix the problem or provide us with another room. Do not stay here unless you love freezing cold showers.

10/10

Exceptional

01 Nov 2023

Harry

Great accommodation

Great accommodation in a central location. Good communication from Stowaway but very poor from Hotels.com. I suggest booking directly

Partner

10/10

Exceptional

02 Oct 2023

Alex

Great place to stay

Really enjoyed our stay,in a great location, everything nearby,nice area,the apartments are like the sea containers,but really comfortable and well equipped,good communication with the team, would definitely stay again.

Partner

10/10

Exceptional

20 Sep 2023

Anne

Ticked all the boxes

This was a great find! Everything you need and perfectly designed for a cozy stay for a night.
I read the reviews before arriving, so was armed with earplugs for the sounds of Waterloo trains, so even that didn't bother me at all. Location - fantastic. Shower - dreamy. Bed - surprisingly comfortable. Definitely booking again

Business

8/10

Excellent

10 Sep 2023

Cheney

My spouse and I stayed for one night. We were very happy with the accomodations. Sleek rooms with everything you could need in the kitchen (including a dishwasher, microwave, and hot plate). The bed was a nice king size, shower pressure was good, the electric blinds blacked out the room, and cool USB charging ports bedside.

Our morning was a little hectic with the fire alarm going off. The fire brigade came and turned it off. I'm not sure if this is a common occurance because the rooms don't have any option for extra ventilation while cooking.

Leisure Partner

6/10

Pleasant

07 Sep 2023

Alexander

Over all decent stay. Very loud in the morning being right next to waterloo station. Had trouble with the code entry and was locked out of my room because the code I was given stopped working. After speaking with support the issue was solved. Tidy and effecient unit, cleaning service was friendly.

Business Self

10/10

Exceptional

16 Jul 2023

Sirida

This is a great place to stay. Close to public transport and Southbank. Loved the local area with lots of great places to eat. Would definitely come back.

Leisure Self

10/10

Exceptional

14 Jul 2023

Michel

Thanks ! Great Little spot . Perfect ! Tiny and well organized!

Business_and_leisure Self

10/10

Exceptional

10 Jul 2023

Rosie

Lovely stay, so close to where we needed to be and check in at any time is perfect - only issue was when we where leaving the police had tapped off infront of the hotel due to a fight that happened the night before. We didn’t hear a peep so sounds proof rooms I guess?

10/10

Exceptional

06 Jul 2023

Leanne

Was pleasantly surprised by the property, very clean and modern.

Business Self

8/10

Excellent

23 Jun 2023

Phil

Great location

Great location close to Waterloo station with some nice shops and bars outside. Room comfy and clean, a little noisy with street noise and trains going past so advise ear plugs

Business

10/10

Exceptional

21 Jun 2023

Ross

Well designed small apartment hotel

Great little apartment hotel where each room takes up a single shipping container but very imaginatively put together. Comfortable and well-located for easily getting around London.

Partner

6/10

Pleasant

10 Jun 2023

Thomas

Clean but loud

Very nice room and a good layout and was clean. But its so close to the railway that its incredibly loud every night until about 11pm and then from 5am in the morning

Business

2/10

Poor

20 May 2023

Amelia

Loudest place I’ve ever stayed

For a woman travelling alone, I would not advise staying here. The back of the property is open air which I did not notice before booking (it is in the pictures but in the later half of the gallery). It is the loudest place I have ever stayed with trains regularly going by but also with the busy wine bar situated on the ground floor of the property. My shower flooded the bathroom and room due to poor drainage which was fixed promptly however maintenance left wet, dirty towels all over the floor. The staff I spoke to were all nice and helpful however I would definitely not recommend staying here to anyone. It is also cold, for which there is a small fan heater provided, however I can imagine this is not man enough in the Winter.

Business

10/10

Exceptional

04 May 2023

Ciaran

Great stay

Leisure Partner

2/10

Poor

02 May 2023

caroline

The lift didn’t work, he electricity kept cutting out, the communication was terrible, we didn’t receive our room code until ten minutes after we complained, and the (remote) staff were no help whatsoever. Terrible, to the point of dangerous, with the electricity and lights cutting out all the time. Unacceptable. I would never recommend this stay to anyone and I’m surprised Expedia has them on their books as it is detrimental to their good name and reputation.

Leisure Partner

8/10

Excellent

25 Apr 2023

Gemma

London marathon stay

We were staying for the London marathon. It was perfect location and super easy to get through security to the room. The only issue was that there was a lot of noise from the bar downstairs but you’re in London so that’s to be expected I suppose! The bathroom was super clean and the bed was really comfy. Would definitely stay again.

Partner

8/10

Excellent

11 Apr 2023

Michael

Property was very clean and comfortable,had some issues with the lock the first night but got sorted immediately,as expected it was a bit small but definitely recommend the place..

Leisure Family

8/10

Excellent

31 Mar 2023

angela

If you want somewhere that has a mini kitchen and fridge as well as a dishwasher this is great.
Shower good. Lovely touch having the toiletries.
It was quite noisy from the trains.
The air conditioning kept going back up to 27degrees on its own and was noisy which was unpleasantly hot! and annoying.
The fire alarm went off at 8.30am so that wasn’t good but l guess couldn’t be helped.
The staff l met were lovely and helpful.

Leisure Partner

10/10

Exceptional

11 Mar 2023

Rhuari

Good

6/10

Pleasant

11 Feb 2023

james

Lovely room, some sleeping difficulties

The room was brilliant. Really well laid out and comfortable. Great shower.
Main bug bearer was the light in the lobby on a pir which would turn on at night with the slightest of movements, it also made a lovely little clicking noise which led to me not getting good sleep both nights. The tv could also only be turned off at the wall which was difficult as the tv was fixed right to it on a bracket. You could also hear the trains coming from Waterloo station from earlier 5am (obviously close to station but as you are In a container the sound proofing isn’t amazing)

Business

6/10

Pleasant

16 Jan 2023

John

Cute technology but too glitchy

The hotel is in fact 20 shipping containers stacked over four stories. The layout and comfort of the room was good and it had a kitchenette. The management of the check in process in my case was chaotic because there is no staff on site and the assistance available took a full hour trying to get me into my room, failed and left me to my own devices. It turned out that a crucial email containing entry codes had been sent to Expedia rather than to me. It's a fragile system with too many things that can go wrong and in my case most of them did.

Self

6/10

Pleasant

01 Dec 2022

Tristan

Sleek but COLD and LOUD

The room was modern and sleek, but the trains are incredibly loud, and the room got very cold -- the heating unit felt broken. There was also a funny smell coming from the bathroom.

Friends_and_family Family

4/10

Poor

26 Nov 2022

Darren

Not for me.

I disliked the experience. It was hard to get access and although the property has a novelty value and is well located, I just wished that I had stayed in a traditional hotel.