Name: Great Scotland Yard Hotel, part of Hyatt
Address: 3 5 Great Scotland Yard, 6, London, SW1A 2HN, GB

Great Scotland Yard Hotel, part of Hyatt

London · United Kingdom

3 5 Great Scotland Yard, 6View location

100 reviews shown

10/10

Exceptional

21 Jul 2026

Linda

Beautiful hotel
Love the history in the hotel
Great location

Partner

10/10

Exceptional

15 Jul 2026

Jia Yang

The room is clean and stuffs are very kind. The location is the best

Family

10/10

Exceptional

14 Jul 2026

Ivo

Property was wonderful with a great staff

Friends_and_family Friends

10/10

Exceptional

11 Jul 2026

John

Amazing hotel... Exceeded expectations in every way.

Family

10/10

Exceptional

09 Jul 2026

Stacy

I loved this hotel. Great Scotland Yard is in an excellent location, with spacious rooms that are elegantly decorated and elevated bathrooms with nice additions such as Japanese toilets and rainfall showers. The historical accept of this hotel also makes it a must stay destination for London history buffs, as the interiors of the hotel were beautifully decorated and paid homage to said history. The only compliant I have about this hotel is what it lacks. With a serious lack of amenities such as a pool, spa and outside smoking area, I felt that this was something that a hotel of this price point and caliber should have had. Instead, guest are allowed to use a partnered spa (AIRE Ancient Baths London), but at a cost of $460 for the cheapest package. Also, there is no designated \"secured/safe\" smoking section, with guest having to stand on the street by a smokers pole. Overall, I think this is a great hotel and will stay here again in the future. However check prices, as some similar hotels with more amenities might be cheaper during the times you stay.

Family

10/10

Exceptional

01 Jun 2026

Jodie

This property is spectacular!! A few steps to The Horse Guards , yet quietly tucked away from any noise. We stayed at many properties throughout London, and this is by far the most affordable historical elegance you will find. When we are staying with friends in London, we always stop in for coffee in the morning or a nightcap in the evening. This past weekend when we stayed, we were so impressed with everything about this hotel..

Family

8/10

Excellent

17 May 2026

Paul

Great location with lovely rooms and a great bar / restaurant.
Nice welcome on the door but the main staff, whilst efficient, could be slightly warmer in their approach. Not bad, just not quite there.

Family

10/10

Exceptional

02 May 2026

Rachel

I stayed here for London Marathon weekend and chose it for its proximity to the finish line. The hotel is lovely, extremely clean and comfortable. The room was on the smaller side but it is Central London so this is to be expected. I had a King bed and it was luxuriously comfortable, and the bathroom was beautiful. It was incredibly quiet with the exception of smoke alarm testing the morning after the marathon (an unusual choice of day!). The hotel is upscale so if you’re keen for a pint and a burger post race or long day sightseeing you’ll need to go elsewhere but we were never made to feel unwelcome especially after the marathon. The hotel was full of runners and the staff were very accommodating. I absolutely recommend this hotel and if I ever run the marathon again I would definitely stay here.

Friends_and_family Family

10/10

Exceptional

24 Apr 2026

Pedro

Breakfast was the best part of the trip
Amazing to start the day with this

Family

10/10

Exceptional

11 Apr 2026

Michelle

Great location and rooms

Partner

10/10

Exceptional

06 Apr 2026

James

I have stayed here 6 times and it never disappoints. perfect location, lovely rooms, fantastic staff and great value.

Friends

6/10

Pleasant

01 Apr 2026

Jon

Disappointed with the courtyard view, thought it was sold as an extra treat to your room, but the view was very disappointing

Partner

10/10

Exceptional

01 Mar 2026

David

Very very good

Partner

10/10

Exceptional

23 Feb 2026

Karl

Yes

10/10

Exceptional

15 Feb 2026

Kimbly

Great location, fab rooms and friendly staff. We really enjoyed our stay. I think this hotel offers great value. The breakfast was expensive and to be honest wasn’t very good for the £28 plus service charged. It arrived to our room cold which was disappointing but it didn’t take away from the overall experience which we thought was great. We will be back.

Partner

10/10

Exceptional

14 Feb 2026

Fraser

Wonderful family friendly hotel in an excellent location. Clean, well thought out and the most helpful staff that go above and beyond to make your stay enjoyable.

Friends_and_family Family

10/10

Exceptional

04 Feb 2026

Melanie

Staff were great

Leisure

4/10

Poor

02 Feb 2026

Alex

The room was miniscule and not very well laid out. So if you are going to do anything at all other than literally shower and sleep (e.g., read, have a cup of tea or coffee, meet anyone in the room), it was impossible. For example, there was literally no place to put your suitcase. And this hotel was not cheap, so I expected more.

The bathroom was quite nice even though it was small. The shower was great. And there is a lovely whiskey bar/speakeasy just off the lobby. So there were some compensations. That is why they got 2 stars instead of one.

10/10

Exceptional

01 Feb 2026

Jason

Room was great, a bit off the path but very nice hotel.

Business_and_leisure Self

10/10

Exceptional

02 Jan 2026

Jennifer

Nice room. Very clean. Pleasant staff. Good breakfast. Brilliant location.

Partner

10/10

Exceptional

31 Dec 2025

Rebecca

This is a fantastic hotel. We stayed in connecting family rooms and were very comfortable throughout our stay over Christmas. The staff was so friendly and accommodating. The beds and bathrooms were great. Breakfast was absolutely worth it… would recommend this to anyone visiting London. The location also cannot be beat.

Leisure Family_with_children

10/10

Exceptional

25 Dec 2025

Florence

Everything was perfect for a Christmas getaway!

Leisure Partner

10/10

Exceptional

25 Dec 2025

Christine

Room

10/10

Exceptional

23 Dec 2025

Gordon

Lovely staff and excellent bar/breakfast

8/10

Excellent

17 Dec 2025

Jacqueline

Rooms were spotless, the staff were super friendly. I don't want to sound like a tight scotsman (although I am :), this is not a cheap hotel so to get £12.80 per day for what they called servicing the room (discretionary) was a bit much . If a hotel of this class don't pay their staff enough that they rely on tipping then get a new job

Leisure Partner

10/10

Exceptional

01 Dec 2025

Janette

wonderful staff. very accommodating and kind. rooms were very pretty, bathrooms and showers upscale. beds could have been a little comfier but overall i had a lovely time. the food wasn't bad, either!

Friends_and_family Family

8/10

Excellent

23 Nov 2025

Andy

Partner

8/10

Excellent

22 Nov 2025

Thomas

The hotel is nice. Good location. The staff and service are not at 5 star levels.

Business

10/10

Exceptional

10 Nov 2025

Kevin

Staff was very helpful and friendly. Rooms were clean and in excellent condition. Great location. Breakfast was great. Highly recommend.

Friends_and_family Family

10/10

Exceptional

04 Nov 2025

Kathleen

Yes

Leisure Family

10/10

Exceptional

16 Oct 2025

Lissa

Beautiful, clean and great staff.

Leisure Family

10/10

Exceptional

06 Sep 2025

Ellen

Nice hotel, very pleasant stay. Convenient location

Leisure Family

8/10

Excellent

12 Aug 2025

Richard

Good but could’ve been great.

Great location. Blissfully quiet even though only a few metres away from Whitehall. Marvellous staff. Good room although the sink was chipped and the plug didn’t work properly. Lovely bar with cocktails. Breakfast was nice but overpriced. One issue my wife always complains about is the lack of a plug socket close to a mirror to plug in a hair dryer.

Partner

8/10

Excellent

02 Aug 2025

Natalie

Lots of food and drink options in the hotel. Room was comfortable albeit cramped for a king bed room. Was meant to get an upgrade but the message wasn’t passed on to check in staff which is quite disappointing - good area and bed was comfortable

Leisure Partner

8/10

Excellent

27 Jul 2025

jefferson

two nights in london

enjoyed our two nights in the sherlock suite (has 5 sherlock suites) with a very comfy bed, nice living room (small furniture) and great roomy marbled bathroom with tub and separate shower. room 118 has no view and feels like you're in a basement suite, but have to remember it was a police station...not a purpose built hotel at the beginning. great staff and great people at the bar, especially the portuguese bartender that was very friendly and had a good chat. the lobby has great art and artifacts from the police dating back decades on display as well

Friends_and_family Friends

8/10

Excellent

24 Jul 2025

dan

Very good location for seeing iconic London sites. Not sure the hotel deserves a 5 star rating given the cost. I expected a bit more. It was nice and not a bad choice for first time London visitors .

10/10

Exceptional

17 Jul 2025

charlene

The staff was very friendly and helpful

Leisure

10/10

Exceptional

10 Jun 2025

Dana

Great hotel. Only thing that bothered me was how tiny the bathroom was.

Leisure Partner

10/10

Exceptional

02 Jun 2025

Jenny

Great location, friendly staff. Clean rooms.

Leisure Family

10/10

Exceptional

01 Jun 2025

Karen

Had a great stay. The hotel was beautiful, loved the artwork and history. The room was small but well appointed. Lovely breakfast. Had a scrumptious Afternoon Tea in The Parlour. The hotel was right in the heart of Westminster, but was very quiet. Very close to the a tube station and the river. Would stay again.

Leisure Partner

6/10

Pleasant

20 May 2025

Jeremy

Noisy aircon disturbs sleep.

The Great Scotland Yard is a wonderful building in a great location. The decor is good, the staff polite and our room was large, clean and comfortable.

However, if you are a light sleeper then I would recommend that you avoid this hotel. The ventilation system in our room hummed and rattled whilst switched on and, even when switched off, there was an almost continuous background hum. We raised this with reception after the first night and, after they discussed with engineering, we were told that it was normal and like that in all of the rooms. The recording I took of the noise is most definitely not normal nor is being kept awake by background noise.

Add to this a distinctly average breakfast experience (our booking included breakfast but that piece of information was not communicated between hotels.com and the property) and we would not choose to stay here again.

Partner

10/10

Exceptional

16 May 2025

chris

We had a fantastic stay at this hotel! The staff were truly wonderful—friendly, welcoming, and incredibly helpful. They took our luggage and stored it securely until our room was ready, which made our arrival stress-free. The bar area in the hotel was a great spot to relax, with a comfortable atmosphere. The location couldn’t be better—just a short walk to the city center. Highly recommend for anyone visiting the city!

Leisure Family

10/10

Exceptional

13 May 2025

Leslie

Very good!

My third stay at Great Scotland Yard. Always very comfortable and pleasant. The staff are most helpful and nice. Lovely hotel.

Self

10/10

Exceptional

12 May 2025

Heather

Great room and friendly, helpful staff!

We had an amazing stay. Stopped her overnight on the way to another destination after a long flight. The room was fantastic and the staff were so friendly and accommodating. We would have stayed longer if we had known what a great experience this would be.

Partner

10/10

Exceptional

28 Apr 2025

Mark

Great

Partner

6/10

Pleasant

26 Apr 2025

Nicola

Room was clean and just ok- underwhelming for the price. Thought breakfast was included but wasn’t and this was surprising considering the very expensive rate. Dinner (room service) food was very basic which again surprising considering the high cost and it being a 5 star hotel. Cost of breakfast again very high and slow service despite advising we had to be at an event. The hotel were unable to facilitate twin room despite requesting when booking and a couple of times after which was unfortunate. Disappointed that there was not even a glass in the room in order to drink water. Have stayed in much higher standard hotels. The staff were however friendly and welcoming, particularly the lady who checked us in and the lady who delivered room service. good location but given the cost I didn’t find the hotel worth this.

Leisure Pet

10/10

Exceptional

06 Apr 2025

Edel

Great location

10/10

Exceptional

04 Apr 2025

Monique

We thoroughly enjoyed this hotel. I loved the interiors, the location is amazing, the staff were fantastic. I will definitely go back again.

Business_and_leisure Family

8/10

Excellent

02 Apr 2025

Natalia

Open clothing rack ruins the luxury

Interesting hotel with history. The most comfortable bed with luxurious bedding. Smart toilet with heated seat and all the bells and whistles. There are 5-star elements in the decor but the upscale feeling is totally ruined by the open clothing rack. It is the focal feature in the room. And no matter how good are your outfits, they don't enhance the room hanging in full view.

Partner

10/10

Exceptional

01 Apr 2025

Paul

Excellent service!! Dining options were wonderful, we felt safe, it was within walking distance of shops and restaurants as well as public transportation. We will be back!!

Family

8/10

Excellent

30 Mar 2025

Anurag

Averagely Good

Comfy bed
Well appointed bathroom
Not much character to the hotel
Check in felt very perfunctory
For a 5 star property- they need to be doing a lot more to improve guest experience

Partner

10/10

Exceptional

30 Mar 2025

Steven

Arrived 1030 room ready perfect

Leisure

6/10

Pleasant

09 Mar 2025

GARY

Not 5 star service. Poor check in. Poor bar staff. Residents bar only until 12pm - in a 5 star hotel? Etc.

Rooms are well appointed, but tiny.

Leisure Partner

10/10

Exceptional

08 Mar 2025

Paul

We stayed 1 night for a party, it was convenient, but was amazing hotel, very friendly staff, amaxmzing decor. Would recommend this hotel, and We are staying again

Leisure Family

10/10

Exceptional

24 Feb 2025

Gary

Gem of hotel 💎

Amazing hotel, fabulous service, perfect location for exploring London and we love the reference to the history of Scotland Yard! Great for families too, our 10 year old daughter loves this hotel.

Friends_and_family Family

8/10

Excellent

24 Feb 2025

Angela

Came here for the London Winter run and also to celebrate my birthday.
On check we were told we had been upgraded as a birthday treat. To be honest I 5ink the room we had was of style we had booked so not an upgrade but an amazing room none the less.
As we were only here for 24 hours and had booked in convenience to an event we didn’t get to completely enjoy what the hotel had to offer so will definitely be booking again.
For anyone looking for someone close to central London at a reasonable rate I would highly recommend this hotel.

Leisure Partner

10/10

Exceptional

23 Feb 2025

Thomas

Fantastic hotel with friendly staff! Daniel was extra helpful and gave us a nice tour of the hotels history. Would recommend!

Leisure Partner

10/10

Exceptional

20 Feb 2025

Alexander

Loved everything about this hotel. Very central. Rooms are great size. Will stay here again.

Leisure Family

10/10

Exceptional

16 Feb 2025

Paul

Excellent hotel with spacious and well designed rooms and a fantastic restaurant.

Leisure Partner

10/10

Exceptional

20 Jan 2025

Ellen

Great location, nice stuff, very good dinning. Had no problems

Leisure Family

10/10

Exceptional

28 Dec 2024

Thomas

It was great.

Leisure

8/10

Excellent

22 Dec 2024

Jasmeen

Good location. Staff experience/interaction was not great.

Leisure Family

10/10

Exceptional

15 Dec 2024

Alun

Excellent, loved it!!

Leisure Partner

10/10

Exceptional

11 Dec 2024

Rhonda

Great location, beautiful facilities and very helpful staff. And so festive for the holidays.

Leisure Family

4/10

Poor

16 Nov 2024

David

Room not ready

Room not ready at 3pm, poor communication, had to keep getting up and checking. Offered free breakfast in the end which helped make up for it. Room should be ready for 3 pm at latest as that what I pay for. I leave the room when I’m told to if I didn’t I would be charged, so works both ways. If I had been contacted and apologised to and compensated in some way it wouldn’t have been as bad.

Partner

8/10

Excellent

14 Nov 2024

steven

Lovely room, very comfortable!

Business_and_leisure

10/10

Exceptional

10 Nov 2024

Priyanka

Very clean and beautiful.Walking distance to most of the sites.

Leisure Family

10/10

Exceptional

03 Nov 2024

Leyli

I am speechless with everything in London. Great city and the service in our hotel - Great Scotland Yard - was just a 10 star. Highly recommended!!!
Thank you!

Leisure Partner

10/10

Exceptional

26 Oct 2024

Kim

Wonderful hotel!

Fabulous hotel with great bar serving fantastic cocktails and a really amazing restaurant Eksedt at the Yard.
Really friendly staff especially the lovely lady who greeted us at breakfast!
Would definitely return!

Partner

8/10

Excellent

15 Oct 2024

Denise

Travelled alone for business was a very nice comfortable experience

8/10

Excellent

16 Sep 2024

Paula

Lovely hotel in a busy area but as on a side street nice and quiet.
Nice size room. Comfortable bed. Great facilities. Pillow menu always fun.
Courtyard view was the view of a roof so not quite as expected..
The Elephant bar was a nice space for cocktails and great bar food. The other bar was closed during our visit but no notice given.

Dined at Erksted in the evening where the food was fab. As expected.
Although there was no MD on arrival, and the Somelier was pre occupied unloading wine glasses from boxes through out the evening.
Considering there were only 4 tables being used the front of house seemed a little dis jointed and it let the experience down a little.

Leisure Family

10/10

Exceptional

15 Sep 2024

George

Fantastic place to stay. Really quirky & unusual. It felt very welcoming & safe.
We loved our stay, everything was perfect from our balcony room, splendid cooked breakfast and welcoming staff.
We will return!

Leisure Partner

8/10

Excellent

30 Aug 2024

Ketan

Nice hotel

10/10

Exceptional

24 Aug 2024

Verified traveler

This is a great location and hotel is very nice. Staff is very nice and all pleasant. Hotel very clean .

Friends_and_family Family

10/10

Exceptional

18 Aug 2024

Christine

Experience was great. The staff was friendly and helpful, and the room and accommodations were modern, clean, and felt luxurious. Our room was beautiful and comfortable. The location was right in the middle of everything. Easy walk to all the top attractions and ferry. We’d definitely go back.

Leisure Family

10/10

Exceptional

29 Jul 2024

Max

Great hotel, would highly recommend

10/10

Exceptional

29 Jul 2024

Jennifer

Loved this hotel, the location, the speakeasy bar, the delicious breakfast. 5 stars for me despite the tiny room and lack of a full length mirror and a plug in the bathroom for a hairdryer. I had to dry my hair in a compact mirror :(

Leisure Family

10/10

Exceptional

14 Jul 2024

MOISES

Amazing service and staff

The staff at this property is friendly and go out of their way to be helpful and accommodating. Feels amazing to have people like that around you.

Business

10/10

Exceptional

23 Jun 2024

Thomas

Terrific price and a great boutique, super super walkable to sites:)!

Leisure Family_with_children

10/10

Exceptional

01 Jun 2024

Denis

Very satisfied

Hotel is very well located. Room was very comfortable and bathroom was beautiful. Staff was very helpful, courteous and professional. Breakfast was delicious. I would stay here again.

Partner

10/10

Exceptional

28 May 2024

David

This is an exceptional Hotel. Clean, curteour, well located.
Its HVAC is superquiet and responsive ... Slept like babies The hotel kept the original stables from which at 10am Police ride out on beautifull horses for their patrol.
A sight to see!

Leisure Partner

4/10

Poor

08 Apr 2024

Lisa

Below expectations!

Hotel reception did not honour VIP upgrade on check in and tried charging me for an available upgrade room and would not offer the gold status upgrade.
Our room wasn’t cleaned after our first night despite requesting, we had to repeatedly request coffee and mini bar refills.

Partner

10/10

Exceptional

03 Apr 2024

Tracy Provo

Very convenient. Lovely hotel.

Leisure Partner

10/10

Exceptional

02 Apr 2024

Sheri M

I've never stayed at a hotel where I felt so much like a valued guest. Service is above and beyond. At the end of an 8-night stay, staff made me feel like I was leaving friends behind on our departure day.

The hotel itself is in a perfect location between Westminster and Soho in the West End right near Trafalgar Square with both the Embankment and Charing Cross tube stations within easy walking distance. The decor is charming and oozes with history in line with the Scotland Yard theming. Their hidden speakeasy is a gem offering cocktails and jazz music a couple nights a week, as well as the 40 Elephants bar which we frequented a couple times for a nightcap and upscale snacks.

We also loved our courtyard-facing room which was small but still felt luxurious, efficient, and filled with perfect touches. We loved having bedside outlets, a Nespresso machine with pods replenished daily, a cooling drawer kept stocked with both spring and sparkling water, a towel-warming rack, a bidet, and super-thick robes and slippers. The bed was supportive but cloud-like with a very warm (sometimes too warm) fluffy duvet. The water pressure in the shower with both rain head and hand-held wand was amazing. We returned to the room most nights to find chocolates waiting on our nightstands with a fresh fruit bowl also delivered to our breakfast table several times.

I can say without exaggeration that the Great Scotland Yard hotel exceeded my expectations in multiple ways.

Leisure Partner

10/10

Exceptional

01 Apr 2024

Margaret

The staff and service were very good. The location was close to Trafalgar Square which is a fairly central location to many siteseeing areas The hotel is a short way down a side street which makes it a quiet location away from the hustle and bustle. The location also allowed us to get to several places we wanted to see and was convenient to the tube and bus stops.

Leisure Family

10/10

Exceptional

17 Mar 2024

Grace

Excellent hotel

Beautiful hotel, excellent location. Super friendly, helpful staff.
Will definitely return, highly recommend

Friends_and_family Family

10/10

Exceptional

08 Mar 2024

Batoul

I had a wonderful stay. The staff were friendly and professional and went the extra mile to ensure I was happy with my stay. My room was clean and very nice. I enjoyed my stay and would come back whenever I'm in London!

Business Self

10/10

Exceptional

07 Mar 2024

WINNER

Thank you for your services

Leisure Partner

10/10

Exceptional

05 Mar 2024

Stephanie

Favorite Hotel Stay & Rest in the heart of London!

My favorite hotel stay to date. It was luxurious and the bed, pillows and room was SO comfortable, we slept the best we have ever slept in any hotel. It was clean, superbly decorated and located in the heart of old town London easy walking distance to everything. I would highly recommend staying here and look forward to staying again in the future!

Partner

10/10

Exceptional

11 Feb 2024

Michelle

Just off Whitehall, so close to everything, Thames, West Minister, shops, Underground. Absolutely stunning looking building front, quirky, well designed interior. Amazing/friendly /helpful staff. A nice, relaxed beautiful bar(Forty Elephants). Rooms-spotless, well equipped. With access straight into the Ekstedt restaurant on an evening, with service from the lovely, friendly chef, who cooked the most delicious 6 course taster meal we've ever tasted!! to the sommelier, who brought us the most delectable wines and explained the backstory to each one with such passion, and the hostess, waiters, and waitresses, nothing was too much trouble for anyone.
I wouldn't hesitate to return here!!! We absolutely loved it!!!

Leisure Family

10/10

Exceptional

11 Feb 2024

David

Lovely hotel in great location.

Partner

10/10

Exceptional

30 Dec 2023

James

Fabulous hotel in the heart of downtown London, easy walking distance to pretty much everything. We could not have been happier with our lodging during our Christmas vacation to London!

Leisure Family

8/10

Excellent

29 Nov 2023

Rieko

The room is bit small but have lovely interior. The hotel location is great for the access to the stations and Covent Garden area. The only thing we disappointed was check-in experience (they didn’t offer anything about VIP access and when the room was ready, they didn’t call and text to us unless they promised). However the staff apologized for that by the letter and also at the check out. Overall I recommend this lovely hotel:)

Business_and_leisure Partner

10/10

Exceptional

22 Nov 2023

Jennifer

The decor, staff, drinks & food were amazing! The proximity to everything was great too. Thank you!

Leisure Partner

10/10

Exceptional

19 Nov 2023

John

This hotel was in a great location within walking distance to many sites as well as very close to public transportation stations and many places to eat. The room was more than I expected in just about every category that I could think of. Every member of the staff who we came in contact with went above and beyond in helping us and exceeded our expectations. I will definitely be staying there again.

Leisure Friends

6/10

Pleasant

27 Oct 2023

Brett J

It’s a nice place. Staff is kind. But it is overpriced. Best thing about the hotel is its cleanliness and its central location which is close (walking distance) to many tourist locations in central London.

Leisure Partner

10/10

Exceptional

17 Sep 2023

Martha

Excellent hotel that is in the heart of central London yet seemingly tucked away on a quiet side street. Perfect location where you can walk to so many places whether it be the theatre or the various parts of London The tube stations are on either side of the hotel as well, just a short walk. I must point out the awesome bathroom with the rain shower head or for those who like to take a bath there is a separate giant tub. Everyting in the room was clean and there is a switch near the door that allows you to choose how often you would like the room cleaned. Definitely a place that I highly recommend.

Leisure Partner

10/10

Exceptional

16 Sep 2023

Rachel

Unique space. Small but lovely room. Great bar.

10/10

Exceptional

10 Sep 2023

Joanna

Enjoyable stay

10/10

Exceptional

04 Sep 2023

Michael

I found this property to be well located with access to many attractions. The facility was perfect on many fronts from well appointed rooms, super nice and helpful personnel, good restaurants and bars on site with a perfect gym to stay fit if you didn't get enough walking done in the day. I would gladly return to this hotel on my next visit.

Leisure Family