Name: The Royal Horseguards Hotel, London
Address: Whitehall Court, Westminster, 2, London, SW1A 2EJ, GB

The Royal Horseguards Hotel, London

London · United Kingdom

Whitehall Court, Westminster, 2View location

100 reviews shown

10/10

Exceptional

17 Jul 2026

Liane

Beautiful property, perfectly situated! Stand out however were the staff. From the greeting at the door to the registration staff, to the wait staff at the restaurant - everyone was incredibly welcoming, helpful and accommodating. Would highly recommend.

Partner

10/10

Exceptional

17 Jul 2026

carol

Terrific location, comfortable room and lovely staff.

Family

10/10

Exceptional

16 Jul 2026

Charles

We enjoyed the clean room, great location, amazing breakfast buffet. The staff were friendly and helpful.

Partner

10/10

Exceptional

15 Jul 2026

Cindy

Perfect stay. Beautiful hotel.

Partner

6/10

Pleasant

14 Jul 2026

Mark

The doorman (Milion) was excellent. He gave us a tour of the private upstairs, including Winston Churchill's private office/bar. The front desk was on again off again friendly. Mostly off. For the price I would recommend you find somewhere else.

Partner

10/10

Exceptional

14 Jul 2026

Jerold

Great experience.

Self

10/10

Exceptional

14 Jul 2026

Cory

Excellent experience.

Partner

10/10

Exceptional

13 Jul 2026

Steven

An excellent stay at the Royal Horseguards Hotel
Ever member of staff was extremely welcoming and friendly.
The food was excellent and a great choice at Breakfast, the afternoon tea was fabulous too !
Will definitely stay here again on our next trip to London

Partner

10/10

Exceptional

12 Jul 2026

Wonderful stay at Royal Horseguards. We had to book our 3 nights stay under 3 separate bookings, but on check in they were able to link all 3 so we could stay in the same room. Great friendly service from all staff.

It’s a shame the outside Terrace was unavailable for the whole stay, but overall, a fabulous stay.

Partner

4/10

Poor

11 Jul 2026

Kathryn

I booked months ago. I specifically asked for a room with a nice view. At the desk I again asked nicely. They gave me a room with a smoked glass window. Opening the window it was a dumpster view. A place as nice as Royal Horseguard should fo better than making guests who pay $400 a night have no view! Great that the staff was nice but nice doesn’t fix that problem! Lastly, I don’t think the location was so great!

Friends_and_family Family

6/10

Pleasant

10 Jul 2026

Zion

We booked a large room, which was not ready when we arrived at 3:30pm. They \"upgraded\" to a very small room with a view of the river. The 3 nights stay was uncomfortable in the very small space

Partner

8/10

Excellent

09 Jul 2026

Susan

good location. room average

Partner

8/10

Excellent

09 Jul 2026

David

Great location and convenient

Partner

10/10

Exceptional

09 Jul 2026

Richard

Fantastic hotel

Partner

10/10

Exceptional

08 Jul 2026

Jonathan

The Royal Horseguards is perfectly situated for access to all the main districts of London Center and provides an upscale, but not pretentious, hotel experience. I recommend the breakfast. Truly, high quality and delicious!

Self

10/10

Exceptional

08 Jul 2026

Christine

Great property and staff

Tub difficult

Partner

10/10

Exceptional

06 Jul 2026

Desiree

Breakfast was excellent.

Great location.

And the best was the staff

Friends

6/10

Pleasant

06 Jul 2026

Joshua

Average at best. While the rooms were clean, the furniture felt dated and showed its age. The only staff members who genuinely seemed happy to be in hospitality were the doormen and bellhop. I’ve received better service at lower-rated hotels elsewhere in Central London, and overall this property was not worth the price.

The front desk was slow, and the concierge did not communicate effectively with the doorman when arranging taxis. We were heading to Paris by train and had only 1 hour and 15 minutes to make it to the station, but due to the miscommunication, our taxi was given to other guests and it took far too long to secure another one. By the time we arrived at the station, we had only 30 minutes left before departure and were not allowed through security. Every remaining train that day was sold out, so we ended up spending a significant amount extra just to keep the rest of our Eurotrip on track.

The location is excellent, but if you’re looking for standout service and a more polished overall experience, I would recommend considering other hotels in the area.

Friends_and_family Family

8/10

Excellent

04 Jul 2026

Susan

Beautiful hotel with friendly staff in a superb location. Room was clean, comfortable and quiet. Had a bit of a faulty towers feel to the place while we were there with fire alarms going off for hours, elevators not working and bars closing at random times. Still, would highly recommend staying here !

Family_with_children

10/10

Exceptional

02 Jul 2026

julie

Great staff, clean room The AC worked well but had mostly cool weather & rain during our stay. Good breakfast for the price. Thought the hotel was amazing! I would stay there again. So close we could walk to stuff around Westminster area.

Friends

8/10

Excellent

02 Jul 2026

Amy

The hotel is a historical masterpiece! The staff is lovely and the breakfast was all encompassing. The rooms are a bit tired, with a noticeable hole in the wall near the door and a lot of discolored grout in the bathroom. Not being picky but given the price, the rooms could use a refresh.

Partner

10/10

Exceptional

01 Jul 2026

Paola Macias

Everything was perfect! All staff was helpful and the concierge always went out of their way to help!

Friends

10/10

Exceptional

01 Jul 2026

Karen

Had a wonderful time in London!

Partner

10/10

Exceptional

30 Jun 2026

Vivek

Excellent staff.

Partner

10/10

Exceptional

30 Jun 2026

Robert

Overall excellent, wonderful location, clean facilities, gracious reps, but… our stay was during a huge late June heat wave and we had to move to another room as the AC was underperforming. The new room AC was great, so we attribute the issue to a malfunctioning unit, which can always happen, anywhere, so not a big deal. The staff was expedient in solving the issue, many thanks! Would stay here again for sure. Enjoy, enjoy!

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Hyesun

The staff were all friendly and attentive. Our room was spotless every day, and we had a very comfortable stay. Both the breakfast and dinner from the restaurant were delicious. The location was also excellent. I highly recommend this hotel.

Family_with_children

10/10

Exceptional

29 Jun 2026

Kathleen

Hotel was close to everything, beautiful, well maintained hotel

Friends_and_family Family

6/10

Pleasant

28 Jun 2026

Sheryll

It was really unfortunate that there had been a heat wave which killed the aircon for a lot of rooms - mine included. So hot and uncomfortable without it but I realise that this is possibly not the norm for the hotel. Staff of course were powerless.
Front of house staff (doorman) was a little rude to us on arrival which surprised me. Other staff were lovely.
No water in room. No bathroom amenities other than a shower cap.

Breakfast buffet average for a 4+ star hotel. Coffee was pretty ordinary.
It would probably have been a really lovely stay with aircon (which I was looking forward to) but the other things really let it down. Was disappointed.

Having said that, it's a beautiful building and nice good-sized room, great location.

Friends

8/10

Excellent

28 Jun 2026

wanda Dawn

The location of this hotel is excellent. The garden area was beautiful. The trees in the garden hide the views of the river and Eye. The amenities were nice and replenished daily. The rooms could use a bit of refresh, the carpet was dirty and fraying and the bed wasn’t the most comfortable. We tried to go to the bar in the afternoon and it was closed, but the restaurant was open. Nice but a little overpriced.

Partner

10/10

Exceptional

28 Jun 2026

Denise

Property amenities (restaurants & concierge), very large rooms & location perfect for walking to many sites

Family

10/10

Exceptional

27 Jun 2026

Julie

Really gorgeous property. Location was excellent. Happened to catch it on a discounted special and well worth the money. Highly recommend.

Partner

8/10

Excellent

26 Jun 2026

Kelly

Staff were lovely and friendly. Breakfast buffet was nice and accommodated my request for vegetarian sausages. The bathroom had some loose tiles around the bath and there was a faint smell in the room which I couldn’t decide if it was supposed to be an air freshener or not. We were upgraded as they had a spare room and we had a lovely view of the gardens.

Partner

6/10

Pleasant

26 Jun 2026

paul

Good hotel but I was disappointed with the food in the restaurant .
Although I was given a refund they still put service charges on my bill.
Which i felt I should pay .

Partner

10/10

Exceptional

26 Jun 2026

Chris

Excellent hotel, great service, breakfast was fresh and service great. Location was also excellent.

10/10

Exceptional

26 Jun 2026

Nicole

Wonderful staff, fantastic room. Lovely stay.
I will definitely stay again.

Friends

6/10

Pleasant

25 Jun 2026

james

Great location and nice hotel but a room without a window is never going to be good.

Partner

8/10

Excellent

23 Jun 2026

Ronald

Breakfast was not included, and I did not expect that. With what I paid, it should have been included. The location is excellent- close to Parliament and Westminster Abbey.

Family

10/10

Exceptional

23 Jun 2026

Martin

Yanet au comptoir de réception de l'hôtel était très agréable et serviable.
Yanet at the reception desk was very kind and useful.

Friends

10/10

Exceptional

22 Jun 2026

Jonathan

Lovely location and staff excellent. Showers a little retro!

Partner

10/10

Exceptional

22 Jun 2026

Sandra

Great central location. Close to tube but also walkable to many places. Breakfast very good, lots of hot and cold options. Complimentary few snacks/water in mini bar. Good a/c which was needed. Only downside was shower - complicated and so strong we had small flood.

Family

10/10

Exceptional

22 Jun 2026

Isaac

Great value and a fantastic location!

Self

8/10

Excellent

21 Jun 2026

Nick

Nice hotel in a good location with excellent Garden Terrace. Food was very good, but service not the best despite being quite a lot of staff. Bed was made up, but room service not taken away for over a day.

Partner

10/10

Exceptional

20 Jun 2026

Rebecca

This hotel is beautiful, and located by the river Thames. The breakfast was amazing. Everyone treated us really well, and the hotel was kept clean.

Partner

10/10

Exceptional

19 Jun 2026

Yuehong

Excellent stay! Great location, clean, comfortable bedding. Gym is a bit small

10/10

Exceptional

19 Jun 2026

Matthew

N/a

Partner

10/10

Exceptional

18 Jun 2026

Dara

Breakfast buffet had a wonderful selection of choices. All staff were friendly and helpful.

10/10

Exceptional

18 Jun 2026

Randy and April

This is a beautiful, historical hotel in a great location. It is well appointed with all the amenities. Our concierge was a very sweet older gentleman who showed us how to use everything in our room. We had a garden view room overlooking Whitehall Gardens. The bed was extremely comfortable. The hotel is directly across the river from the London Eye and easily accessible via a pedestrians only bridge across from the hotel. Would definitely recommend this hotel and would stay again

Partner

10/10

Exceptional

16 Jun 2026

Ashley

Loved our stay here and we will be back!

Business

8/10

Excellent

15 Jun 2026

Faith

Great location, but I was put in a bit of a shoebox of a room. Not sure if all the rooms are like that. But I have hotels.com VIP status, and neither was it recognized nor did I get offered an upgrade (which should be automatic). The hotel is clean, which is good. But it’s really more like a four star posing as a five star.

Self

10/10

Exceptional

14 Jun 2026

Taylor

Cannot recommend this hotel enough! Exquisite hotel. Room and bathroom sizes were spacious, staff were very helpful, and cleanliness was impeccable. I recommend paying for the daily breakfast spread. The options were excellent and it saved a lot of time trying to figure out where or what to have to eat before a big day of touring.

Partner

10/10

Exceptional

14 Jun 2026

Denise

Terrific location and a class act.

Partner

10/10

Exceptional

11 Jun 2026

Leah

So beautiful and clean. Staff was amazing. It’s so close to everything!

Family

10/10

Exceptional

09 Jun 2026

Lauren Alexa

From the moment you step into the doors, the Royal Horseguards feels cozy, clean, and very welcoming! The staff was so kind and accommodating. They had umbrellas to borrow for the rainy days in case you don’t have one. We had a twin bed standard room which was very clean with fresh AC, comfty beds, and hot water. The location of the hotel is central to everything you need for sightseeing, restaurants, and getting around to the underground (Embankment was the closest). Awesome experience and stay! I would highly recommend!

Family

10/10

Exceptional

08 Jun 2026

Charles

Great staff. Very helpful. Hotel was very clean.

Partner

6/10

Pleasant

08 Jun 2026

Abdullah

Very nice location. Old hotel though so that comes with few things that you might not like

Family_with_children

10/10

Exceptional

08 Jun 2026

Elizabeth

We loved our stay here!! If we return to the area in the future, we’d love to stay there again.

Partner

10/10

Exceptional

07 Jun 2026

Laura

Courteous staff, excellent dinner and dessert. Lovely room and very comfy bed for wearily travelers. Our second visit to a royal Horseguards hotel. It’s is situated in an excellent location for easy access to sights along the Thames, London Eye, Big Ben and more!

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Christina

Booked as a gift for my daughter, we always stay at The Royal Horsegaurds Hotel when we need an overnight in London.

Fantastic hotel, location and the staff are wonderful.

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

Ronald Kent

The Royal Horseguards Hotel exceeded our expectations. We absolutely loved this beautiful, clean, and classic hotel. Every member of the staff was welcoming, helpful, and accommodating throughout our stay.

A special thank you to Pervez, the Head Doorman, who made us feel as though we were stepping into our own home each time we arrived. His kindness and genuine hospitality stood out from the moment we checked in. When we were leaving to explore the city, he not only told us which direction to walk but actually stepped outside and pointed us in the right direction. It was such a thoughtful gesture and a perfect example of the exceptional service we experienced during our stay.

What a lovely hotel! We would gladly stay here again and highly recommend it to anyone visiting London.

Family

10/10

Exceptional

05 Jun 2026

Shannon

Gorgeous and in the BEST location. Right down the street from Buckingham Palace. He felt like you were in a castle. Their garden restaurant was amazing and their staff was excellent! I would highly recommend this to anyone visiting London.

Family_with_children

8/10

Excellent

03 Jun 2026

Clementine

The Royal Horseguards is a lovely hotel, however I feel my stay would have been better if I had a room with a view, consider I booked a deluxe family room. Also the breakfast buffet lacked a varied breakfast offering, particularly with regard to child-friendly options.”. Overall, the staff were quite responsive and friendly, which was very good.

Friends_and_family Family

10/10

Exceptional

03 Jun 2026

Jasmin

Outstanding Hospitality!

As soon as we arrived at the Royal Horseguards Hotel we were warmly greeted by the doorman Mr. Pervez. Mr. Pervez along with the desk staff treated us like royalty.

The hotel lobby is stunning. The room was comfortable. I don't recommend the rooms with views of Thames during the spring/summer months because the foliage obscured the view. The Breakfast Buffet offerings were diverse and yummy.

The hotel location is ideal! We spent the day walking to all of the great sights and then took a quick taxi ride to a fabulous jazz club in SoHo (Ronnie Scott's). Please note--It is possible to walk to SoHo and several other neighborhoods from this delightful hotel.

We would definitely visit this lovely hotel again.

Partner

10/10

Exceptional

02 Jun 2026

Lauren

Great location. Helpful staff. Bathroom isn’t good for older people.

Family

6/10

Pleasant

02 Jun 2026

Ian

On the plus side, the bed was extremely comfortable, the breakfasts were excellent and the breakfast room was lovely. The location of the hotel was first class.

On the negative side, despite checkin being at 3.00 pm, our room was not ready when we arrived at 4.00 pm and we had to sit in the lounge area until 4.30 before receiving our keys.

After heading out, I received a WhatsApp message from the hotel about “my complaint yesterday” about the leaky air conditioning and an offer of a change of room. That complaint had obviously been made by the previous occupant of the room. I had noticed a very small amount of water on the floor but thought nothing of it. On receiving the message, I queried why I had been allocated a room which had been the subject of that complaint.

The very minor leak continued over the next two days but it was not bad enough to warrant repacking my things and moving.

8/10

Excellent

30 May 2026

Craig

Good location. Did everything we needed it to.

8/10

Excellent

29 May 2026

Margaret

Location Good

Friends

10/10

Exceptional

29 May 2026

Bryan

Great location, friendly staff, comfortable beds, and A/C - which was VERY welcome during the London heat wave we had been experiencing.

Family_with_children

10/10

Exceptional

27 May 2026

Ashley

Lovely hotel, nice staff and excellent location.

Friends_and_family Friends

10/10

Exceptional

27 May 2026

Rachel

Excellent stay. Very comfortable beds and helpful staff

Family

10/10

Exceptional

26 May 2026

Catherine

This is our first time to stay at The Royal Horseguards Hotel in London. Fabulous is the word that describes everything about this hotel. The location is superb, amenities made our stay extremely comfortable, and the staff saw to every detail.

Perez was the perfect first impression for this hotel. The minute we arrived, we were treated like royalty. Everyone at the front desk and concierge were so accommodating. We received a behind the scenes history tour of this hotel. Javier showed us all the details of this historic hotel.

The items in our hotel refrigerator were complimentary and restocked every day. Our room was cleaned and bed made every day. There were heated floors in the bathroom, along with a heated towel rack.

We were walking distance to so many landmarks. The only location where we needed a cab or tube was the Tower of London and Tower Bridge.

I will say that the garden rooms are beautiful. You really do not need a view of the London Eye. We did have dinner here one night, and it was delicious. We also had afternoon tea and it was wonderful. Our future trips to London will always include this hotel. We have been spoiled and cannot stay anywhere else!!

Family

8/10

Excellent

25 May 2026

Denise

Our room was great, the hotel is beautiful, and in a great location.

However, we had an issue with the bathroom. It stank! We had to keep the door closed so it wouldn't stink up the entire room. I contacted customer service at the text number they sent, and they gave me an email address to send my concern to. I never got a response, and no one ever fixed the issue. A housekeeper was in the room each day, and obviously, they did not alert maintenance either.

We had dinner the first night at teh restaurant and had terrible service. The server forgot our appetizers, two bowls of soup. Then, when dinner arrived, and I mentioned she forgot the soup, she returned with one and no spoon.

Family

2/10

Poor

25 May 2026

Janet

My husband and I stayed here twice. The first time on the 3rd floor and all was fine.. great view of the Thames and London Eye.
The second time we were on 8th floor and it was truly awful. We unpacked and went out to meet friends for the evening. We noticed a bad smell but couldn’t figure out why. On our return we went to the bar for a nightcap.
We then decided time for bed. The elevators were broken. We had to walk up 8 floors …my 72 year old husband struggled. We met another couple en route who were really frustrated and asking for help. No help to be found!
The hallways we walked around trying to find our room were informative of that smell from earlier! The ceilings were leaking from roof with rain water and the carpets were sodden. Staff had put large buckets underneath but clearly not enough. The smell was disgusting of dampness and just nasty.
Then our room….the heating would not stay on. There seemed to be an issue with thermostat and underfloor bathroom heater too. It was FREEZING. We had our coats over the cover on the bed to try to keep warm. Needless to say showering in freezing cold did not happen.Yes, we could have requested another room…but walking up and down stairs again was simply too challenging for my husband.The next day we left and went to a fabulous hotel in Leicester Square! The difference was truly amazing.
We did try to talk to staff about our stay and were told .”it’s an old hotel”. “The elevators often break down”

Partner

8/10

Excellent

25 May 2026

Deirdre

Third stay at this hotel, I was sorry this was not recognised by the rather abrupt check in person. Our room was very small and noisy as directly over the terrace.
However, the breakfast was wonderful and the staff in the breakfast room very very lovely too … the jury’s out on whether we will stay again.

Partner

8/10

Excellent

24 May 2026

Melissa

Lovely stay and location.

Friends_and_family Family

10/10

Exceptional

24 May 2026

Kevin

We've always preferred staying in Westminster when we visit London but had never stayed at the Royal Horse Guards before. We found it almost by chance on this trip and are very happy that we did; it will be our first choice on future trips to London.
The hotel is ideally situated just a short walk from Trafalgar Square and right along the Thames and yet is on a quiet side street away from the noise and crowds.
The building is over one hundred years old and just exudes character and uniqueness while at the same time being impeccably maintained and very comfortable. The rooms are very comfortable and also have a lot of character. The restaurants on site are reasonably priced (for London) with excellent staff and service.
The entire staff was very good, friendly and professional and always there to help with anything we needed.
In Westminster you can't do better for location and service than this hotel. We can't wait to go back.

Partner

10/10

Exceptional

23 May 2026

James

Beautiful hotel and room, felt very luxurious and a real treat to stay in. Location is close to Embankment tube station, but the road itself is quiet. Room was spotlessly clean with a big comfy bed

Partner

10/10

Exceptional

23 May 2026

Leader

Nice room, Good breakfast and welcoming staff.

Partner

8/10

Excellent

22 May 2026

Margaret

I liked the garden and being close to the river , but as I was in a wheel chair it was difficult to access the terrace and garden from the hotel restaurant.
There was no view from the window in fact couldn't see out or open probably for security reasons.
On the whole our stay was enjoyable the staff very helpful and kind .
The building very interesting and full of character.
Yours Sincerely,
Margaret Collins.

Family

10/10

Exceptional

22 May 2026

Nancy

Staff very helpful especially Pevez in concierge the green parlour was enjoyable. Room very large and nice

Friends_and_family Family

10/10

Exceptional

21 May 2026

Lisa

Wonderful location and hotel. Would highly recommend.

Self

10/10

Exceptional

21 May 2026

raymond

location is great for walking and seeing all the tourist sites. The staff was outstanding!

Partner

10/10

Exceptional

20 May 2026

chris

great breakfast.clean room. very comfy beds and quiet location-easy access to trains and facilities

Partner

10/10

Exceptional

19 May 2026

Virginia

Loved - loved- loved this hotel! The room was great & the location was fantastic. Great restaurant & pub on the property.
The staff here were absolutely amazing!! The staff went above & beyond to make our stay exceptional. I would love to stay here again sometime. 👌💖

10/10

Exceptional

19 May 2026

Christopher

What a wonderful hotel. Authentic and great area. Staff was friendly.

10/10

Exceptional

19 May 2026

Bryan

all staff were very helpful and friendly.
Buffet breakfast was excellent.
Hotel location was great.

Partner

8/10

Excellent

18 May 2026

David

A good hotel in a fantastic location. Walking distance to Covent Garden and Westminster, steps from the Embankment tube. Worth booking for the location alone.

Staff were attentive and kind. The hotel feels polished and upscale without being stuffy or dated, and the basics, air conditioning and shower, all worked as they should.

A few downsides: the elevator was slow, leading to some long waits. Walls are thin enough to hear neighbors. The standard double bed was two twin mattresses pushed together, which was genuinely uncomfortable. I’m not usually picky about beds, but this was bad. No view either unless you pay extra for a river-view room.

Would visit again, but in a different room.

Self

10/10

Exceptional

17 May 2026

Jill

This hotel is so conveniently located. You can walk everywhere…Covent Gardens, the West End Theater District, Trafalgar Square, the National Gallery and more. Love the old world feel and the cozy bar stayed open late. Highly recommend!

Partner

10/10

Exceptional

16 May 2026

Alexandra

Lovely room, clean, nice shower. Love the theme of the hotel and the dining room

Partner

4/10

Poor

16 May 2026

Paola

10/10

Exceptional

15 May 2026

maura

staff are fantastic. room was very clean and comfortable. amazing location

Family

10/10

Exceptional

14 May 2026

Steven

Excellent location for getting around London. Clean and upscale rooms yet traditional decor. Building is spectacular. Few eateries within 5 minute walk. Plenty within 10 minute walk. Room upgrade was superb - thank you. Equus bar staff were ambivalent at best given death of close friend on the day visited. Oh well...

Partner

10/10

Exceptional

14 May 2026

Kimberly

It was a perfect stay. I only wish I could've stayed longer! The room was great and the staff was exceptional! Will be back!

Friends

10/10

Exceptional

13 May 2026

rachel

Extraordinary location , staff was so pleasant and helpful, room was beautiful and nice. We truly enjoyed our stay here and can’t wait to go back

Partner

10/10

Exceptional

13 May 2026

Andrew

Great stay, close to everything

Partner

10/10

Exceptional

12 May 2026

Emma

Overall the stay was good. I do love this hotel and its fabulous location. But on this instance 2 out of the 3 elevators were broken so it took FOREVER to get up or down. And when I pulled out the pull out couch to sleep there were all these fly bugs in it. There was also so work being done for a leak on my floor (9) so it smelled horrible like rotten carpet and stinky water. I had been here before so I know what a wonderful hotel this normally is. Just very unfortunate

Friends

10/10

Exceptional

12 May 2026

Peter

Wonderful experience in the heart of London

Family_with_children

10/10

Exceptional

11 May 2026

Peggy

Good breakfast.

Partner

10/10

Exceptional

11 May 2026

Melanie

I stayed here with my collage aged son. Very old school British. Lobby bar was amazing for a nightcap for me and had a gym for him. Everyone here was very nice and helpful throughout my stay. Location is perfect for getting to all the typical London tourists sites.

Family

10/10

Exceptional

11 May 2026

Celeste

From the time we arrived until the time we left the staff was top notch. They were so helpful and attentive in every aspect of our stay. The location to everything is great. We would highly recommend this place, and look forward to our next visit here.

Friends_and_family Family

10/10

Exceptional

11 May 2026

Michael

I picked this hotel because it’s gorgeous and in a great location.
From the moment we arrived, the doorman greeted us, and front desk welcomed us.
We stayed in one of the smaller rooms (8th floor) they offer and it was lovely. Beautiful view.
Lots of amenities like hair dryer, mini fridge, iron/ironing board, coffee, tea, robes, slippers, glass glasses, closet with full length mirror, towel warmer, make up mirror w/light (though the light was dim and not really helpful for my old eyes).
Lobby is posh and gorgeous, offers waters, and candy on a very cute cart. Decor had nods with an equestrian flair. Even the drapery ties are leather and brass saddle stirrups.
We had drinks out back on the outdoor patio that made you feel like you were in a park, lush and green. Tables were classy and service was impeccable. I’ve worked in the service industry my whole life and every employee here was wonderful.
Our room was quiet, bed was comfy (though the pillows were a bit dense and firm) It had nice soft sheets and nice bedding.
Another nice feature was the plug in’s. They offered European, USA, and British plugs on the desk so I did t have to use plug converters for everything I had.
Breakfast in the morning was wonderful- so many choices, juices, cheeses, breads, bubbles, and all of the regular English breakfast choices.
Staff was so friendly and helpful. Every time we left or arrived we were greeted so warmly.
I would 100% stay here again

Business Partner