Name: ME London
Address: Strand, 336-337, London, WC2R1HA, GB

ME London

London · United Kingdom

100 reviews shown

10/10

Exceptional

13 Jul 2026

Alexandra

The ME has a fantastic location near Covent Garden. The concierge was very helpful getting tickets and recommendations for restaurants. Would definitely return.

Family

6/10

Pleasant

10 Jul 2026

Christopher

Staff were friendly & balcony was nice. Overall hotel room felt tired, light switch next to bed didn’t work, rain shower was in poor state, mould around the air conditioning vent, the worse part was whilst trying to sleep there was constant noise from furniture being moved around on the rooftop. Quite disappointing from a hotel I have visited a number of times.

Partner

10/10

Exceptional

14 Jun 2026

Dinah

‏

Partner

6/10

Pleasant

10 Jun 2026

Kristen

We arrived early in hopes of changing before starting our day in London. The staff pointed down the hall and offered a small lobby bathroom stall. For a five star hotel I would expect a gym or hospitality suite option. The hotel is very dark in the hallways between the elevator and rooms. Didn’t feel super inviting, almost eerie.
The room was quite large in terms of European standards. If you have the option to stay across the street at the One Aldwych I much prefer that hotel.

10/10

Exceptional

07 Jun 2026

jane

Good location , close to Covent Garden , very modern , clean rooms and helpful staff . It’s great having STK attached to the hotel as well !

10/10

Exceptional

28 May 2026

Albert P

Very modern, new, clean hotel. Great gym, rooftop bar is a can’t miss. Rooms very comfortable. Nice location. Issue with room AC on first night of stay was appropriately handled. Staff very helpful

Partner

10/10

Exceptional

26 May 2026

Muhammad

The hotel was spotless and incredibly tidy. I absolutely loved the decor. The food was amazing and the rooftop bar was exquisite.

10/10

Exceptional

24 May 2026

Jane

Roof top bar was amazing, staff were very helpful, nothing was too much trouble, location great for convent garden and theatres,

Family

10/10

Exceptional

19 May 2026

Shariff

Amazing place. Everything from the hotel to the location to the staff. Would rate this 10 stars if I could.

6/10

Pleasant

18 May 2026

Mark

The room was a good size, but smelt quite damp. If we had been staying for longer I would have asked to move room, but accepted it for one night. Location is good and the breakfast was very nice, although I would suggest staggering bringing out the three courses as there’s not much table room for cereal, a cooked English and pastries!

Partner

8/10

Excellent

02 May 2026

Adrian

We have stayed at the hotel a few times. This time we felt that the room was a bit tired and in need of a refurbishment. The staff were very helpful as always. The rooftop bar was great. A shame that the atrium is no longer used as the reception area as it was the wow factor every time we visited the hotel.

Friends_and_family Family

4/10

Poor

19 Apr 2026

Terry

We was on the 9th floor and the bar was directly above our room, loud music into the easily hours. Not the best nights sleep.

Partner

10/10

Exceptional

12 Apr 2026

Paul

Excellent all round... hotel, staff, bar area... location, very good all round

Friends_and_family Friends

10/10

Exceptional

10 Apr 2026

Margaret

What a Beautiful Hotel and the staff are amazing. They go above and beyond. I would like to say a Special Thank you to Hannah the Manager. Isabella for decorating our room for my Husbands surprise 50th Celebrations. Jezebel for our lovely vouchers. We had the most wonderful night. Thank you all we will definitely return. 5 ⭐️

Partner

10/10

Exceptional

30 Mar 2026

Peter

Excellent hotel and location with great staff

Partner

6/10

Pleasant

08 Mar 2026

Nicholas

Rooms were shabby inside. Looked dated and in need of a refit

Partner

10/10

Exceptional

03 Mar 2026

Richard

The hotel was on The Strand, Central London. Everything is nearby!

Partner

10/10

Exceptional

23 Feb 2026

Richard

Fantastic hotel. Great staff, great facilities and really central location to everything.

Partner

6/10

Pleasant

18 Feb 2026

Michael

(Not for) ME London… This was bit of a disappointment.

Overview

The hotel has a 5 star rating, but really not a 5 star experience.

Perfectly located on the junction of Strand and Aldwych, great for West End and Exploring the city, and if you are looking for a hotel for location, this is a pretty decent location - they also have a great dining option at Luciano’s, which was a very positive experience; the restaurant staff were super attentive and food very good.

Rooms

The rooms are a little tired and basic, base of bed has a white pleather trim that are all damaged and look tatty, the shower has metal trays like a public swimming pool that were dirty.

Experience

The room was very hot and the A/C wouldn’t drop below 25.4°c, the bad experience was that I couldn’t get the room cool, but trying to resolve the issue. I called multiple times and the Engineer had been sent to different rooms other than mine. It was only resolved when I went downstairs to speak with the front of house team - they ended up moving me.

Then in my new room, I had a knock on the door and a cleaner said she was here to sort out the smell - again wrong room.

In the morning, I had to call 3 times for an iron and ironing board, again sent to wrong rooms and had to wait 45 minutes.

In short, whilst the staff were pleasant enough, it felt very disorganised and unprofessional.

ME London is not a value priced hotel and there are much better hotels in London at the same price point, that have a far super

Self

10/10

Exceptional

16 Feb 2026

Adam

Excellent room and service

Friends_and_family Family

10/10

Exceptional

15 Jan 2026

Simon

First class customer service

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

CARLOS E

Great stay with very clean and spacious rooms. We were in a family trip to celebrate the end of the year. The place is surrounded by many theaters and it's located just a 15 minutes walk from London eye and other famous places. Service from the front desk, restaurants and the rest of the staff was amazing. Some of them speak Spanish which was even better for us. We used also the Concierge service a d the girls did an excellent job and gave us some options to spend the new year eve.

Friends_and_family Family

6/10

Pleasant

14 Dec 2025

Paul

Location - great
Staff: great - sorted out our issues quickly and without fuss
Rooms - we were in a South facing room with a balcony on the 9th floor - just below the rooftop bar. The music was banging until 12:30am. We changed rooms the next day.
Breakfast: dreadfully slow service - it took 20 mins before our order was taken and another 20 before anything appeared. OJ was just from a carton and not freshly squeezed. We didn't bother for the second morning and got a takeout from Pret across the road.

Summary: it was ok but touch focus on style over substance for this price point imho.

Partner

10/10

Exceptional

03 Dec 2025

Halia

One of the best hotels and service I’ve ever experienced. The staffs attention to detail was incredible and made our stay very special as we celebrated my son’s birthday. I will be returning and if you are considering this hotel PLS BOOK it!

Leisure Family_with_children

10/10

Exceptional

20 Nov 2025

Stuart

Fantastic hotel...friendly staff...highly recommend

Friends_and_family Friends

10/10

Exceptional

17 Nov 2025

Summa

Early check in honoured, room good, great location

Partner

10/10

Exceptional

17 Nov 2025

Simon

Brilliant service and a fantastic hotel

Leisure Partner

10/10

Exceptional

16 Nov 2025

Lisa

Wonderful property with ideal location. Perfect for being near the action. The breakfast was definitely premium dining.

Leisure Family

2/10

Poor

14 Nov 2025

Vivek

The location is very good and thats all....At this Hotel we had a terrible experience. My wifes credit card was stolen from her back pack. The credit card was insude a zipped credit card holder insude the backpack. We had two cleanings on this day and we did not understand why? We checked out on the 6th of November and were in Dublin Ireland, we saw 11 to 14 fake charges on our credit card in London... We called the hotel, their security called us back, and said the management would call us back, but nobody called us back...TERRIBLE for a 5 STAR Hotel... Our charges on the card exceeded $4000, bfore we canceled the card...ME London costs almost $500 a night... Terrible ...They just dont care.....

Leisure Partner

10/10

Exceptional

05 Nov 2025

patti

Very nice clean hotel, great location, great staff!!

10/10

Exceptional

05 Nov 2025

Gregory

On arrival the customer service was exceptional. We were greeted with a glass of sparkling wine and were taken to our room in person by the receptionist. She walked us into the room and showed us where all the things in room are, even walking out onto the terrace

Friends_and_family Friends

10/10

Exceptional

30 Oct 2025

Room and staff are first class.

10/10

Exceptional

27 Oct 2025

Donna

This hotel was not only très chic but also conveniently located and within walking distance to many attractions! I also loved the fact there were several restaurants associated with this property and their rooftop bar/Radio was so classy and had a beautiful view of London!

Friends_and_family Friends

10/10

Exceptional

26 Oct 2025

Helen

Definitely a 5 star hotel

Staff couldn’t have done more, great location and one of our best London trips ever - we will definitely be back

Partner

2/10

Poor

16 Oct 2025

Andrea

Very dark …poor service except for the manager who
Did help us on our last day
STK attached was horrible and we couldn’t even eat the food!!
Would not recommend and definitely NOT 5 star property

Leisure Family

4/10

Poor

15 Oct 2025

Rosalie

A huge disappointment

The photos of this hotel are not what you will see. The round white beautiful seating area, for instance, is for guests with ultra exclusive suites, and not accessible to most hotel guests. And the outdoor seating area is usually covered and fully enclosed, even in August when we went. Our room with a view had a small round porthole of a window, though this site showed a huge window with a great city view. Apparently half the rooms have tiny windows, and they blame Hotels.com for having incorrect photos. The room decor was also nonexistant, even for my taste which lean toward minimalist. The whole experience was very disappointing. On the upside, the location of the hotel is excellent and the lobby is very pretty.

4/10

Poor

09 Oct 2025

alison

The room
Had a investation of small black flies
This was very upsetting indeed
I did inform hotel and they bought me fly spray

Leisure Partner

10/10

Exceptional

04 Oct 2025

VANESSA

Fantastic location and beautiful hotel.

10/10

Exceptional

04 Oct 2025

Evan

Beautiful hotel - modern, sleek and very comfortable. Staff are professional, friendly and efficient and location is great. We could not have ended our trip at a better place.

Leisure Partner

6/10

Pleasant

02 Oct 2025

Clare

The air freshener being pumped into all the halls was oppressive and made me feel sick. The lighting was dark during the day and so dark in the lift that you could read the signage of what was on which floor.

Friends_and_family Family

10/10

Exceptional

27 Sep 2025

Vannett

Our experience at the Me Hotel was above expectation as we have not stayed at this hotel prior to September 24, 2025. We arrived early and were greeted politely informing us that the room was ready however, itneeded to be inspected. We were advised to take a seat and given a glass of complementary wine. At 3 PM, when the room was ready, we were shown to the room and provided with some very useful information about the room. We relaxed and went out for a few hours and noted when we returned that housekeeping had entered the room and turned the bed down ready for our night sleep, as well as placing the slippers beside our bed.

Despite some negative online comments by others, that was not our experience of the hotel on our 5th floor. There was no oder, the area was clean and the service was excellent.

I would certainly stay at this hotel again in future.

Friends_and_family Friends

8/10

Excellent

25 Sep 2025

justin

The decor was really good, though in places it was showing some wear.
Generally great building, great location and wonderful staff.

Business_and_leisure Self

10/10

Exceptional

23 Sep 2025

Kevin

Amazing 5 Star Property in London's West End

Leisure Partner

10/10

Exceptional

15 Sep 2025

David

Central to everything we wanted to do.

Family

10/10

Exceptional

14 Sep 2025

Diana

Great location! Close to major attractions, and shows.

10/10

Exceptional

12 Sep 2025

Adel

Great Location for first time visitors of London, especially.

Leisure Partner

10/10

Exceptional

03 Sep 2025

Robert

Location and convenience

Leisure Partner

10/10

Exceptional

31 Aug 2025

MSHAIL

I had an exam in London which made choose a close hotel to exam facility. Me London was within reasonable distance. I really wanna thank Me London team especially Diana for her support and encouragement during my exam days. She was so nice as she surprised me with a little gift after my first part of the exam. I wish if I can download the photos you can see. Also, I would like to thank Hanaa in the breakfast area. She was so helpful and always there to provide help. She is so attentive to orders as well.

Business Self

10/10

Exceptional

19 Aug 2025

Mary

We liked the rooftop bar. Good views of the Thames

2/10

Poor

10 Aug 2025

ELISE

Worst hotel I have ever dealt with! There are much better options.

Leisure Partner

8/10

Excellent

04 Aug 2025

Angela

Great location

Great location, close to theatres and Covent Garden.

Very friendly staff.

Friends_and_family Family

10/10

Exceptional

03 Aug 2025

Kevyn

Excellent.

Business_and_leisure Family_with_children

4/10

Poor

01 Aug 2025

Josef

Room had damp. Staff refused to listen to concerns.

10/10

Exceptional

29 Jul 2025

Shalik

The bathroom was huge the balcony was a nice touch staff was very friendly and the hotel was very walkable to main attractions and convenient

Leisure Family

10/10

Exceptional

14 Jul 2025

Richard

Great location, clean room & bathroom!

Leisure Family

10/10

Exceptional

13 Jul 2025

Richard

Modern and updated.
Staff was friendly and helpful
Enjoyed the stay

Leisure Partner

4/10

Poor

05 Jul 2025

jamie

over priced basic room with a “ view “

Opted to upgrade the room for a “ river view “. Couldn’t see the river at all with buildings in front. Could see into neighbouring balcony’s. Room was terribly basic,. The most narrowest room ive ever stayed in. Premier inn has more sqft. No mini bar, no coffee machine, hardest, thinnest mattress. White padded walls made it feel like an asylum. All for a measly £850.00 can only presume rate was inflated for Pride weekend which we wasnt in London for.

Partner

10/10

Exceptional

03 Jul 2025

Verified traveler

What an amazing hotel one of the best I’ve ever stopped in

We will defo be back

Friends_and_family Family

4/10

Poor

18 Jun 2025

Dr Abraham

Disappointed that the rooftop bar was closed for private event and no where to go.

6/10

Pleasant

14 Jun 2025

Samantha

Quite disappointed in what claims to be 5*
1. I asked re rooftop bar closure (notified after I booked and paid) - email never replied to. Asked again when we checked in and given different times - but no alternative.
2. Aircon didn’t work in room
3. There didn’t seem a way of separating recyclable waste from normal waste (as I’ve had in other hotels)
4. No mention of service tax at check-in - we tipped accordingly for our stay, and then was asked to pay the discretionary service tax at checkout. When I questioned discretionary or compulsory the lady half shrugged her shoulders. I declined to pay
5. The room was billed as a king bed - it was a double (there was no room for a king size)

The hotel is in a great area and the view from the balcony was fantastic, but I would not count this as 5*

Partner

4/10

Poor

13 Jun 2025

carrie

Great area but that’s about it. We paid for a superior terrace suite and ended up with an accessible room which felt like a hospital room. Upon arriving and taking a shower after a long journey the entire bathroom flooded including the carpet outside of the bathroom. Housekeeping had to come dry it but the carpet was wet for the remainder of our stay. Dinner at STK was mediocre. Next morning the fire alarm went off in our room due to something nobody could figure out. Maintenance came in with a ladder and had to work on them at 7am. Spoke with the manager and they took 50 pounds off of our dinner bill. Couldn’t believe for the amount of money we spent that our room and experience was so lousy. Really dissatisfied and would never stay again.

Leisure Family

10/10

Exceptional

02 Jun 2025

Howard

Beautiful

8/10

Excellent

16 May 2025

Juan

4/10

Poor

15 May 2025

Victor

Not my type of hotel. Dark, hard to get to window shutters, lighting poor and unpredictable, turns off without any warning, corridors dark, can’t tell when elevator doors open and close, too modern a hotel for my taste.

Leisure Partner

6/10

Pleasant

05 May 2025

michael

The stars and service question and rating are subtly skewed as the hotel itself the staff was phenomenal and top tier. However, the restaurant staff on property for Luciano by Gino D’Acampo was utterly horrendous, waited 45 minutes for water refills and only received because I got up to ask for them, not much was done at all about the issue other then restaurant management making excuse of being short staffed, but she couldn’t be bothered to check on us or anyone else knowing that? We received a 20% discount upon checkout and lodging a more formal complaint in the lobby. We had reservations for two months and made it our last meal in the UK and couldn’t had been more disappointed or let down. The hotel nice, their restaurants, I wouldn’t recommend to anyone.

Leisure Partner

10/10

Exceptional

04 May 2025

Richard

Lovely property in a great location.

Leisure Family

10/10

Exceptional

02 May 2025

Lisette

We received a warm welcome from the reception staff and were surprised at the amount of care and attention that went into making our stay so special. The hotel and Aura Team made for a memorable birthday celebration that included a beautifully decorated room, sweet treats and a bottle of champagne. All the staff we encountered were kind, helpful and genuine. Diana, from the Aura Team checked on us daily making sure we were enjoying our stay. She exemplified the true meaning of hospitality. Viktors, the assistant head concierge, was always ready to assist us as we headed out on our London excursions. We will definitely be returning to ME London on our next visit.

Leisure Partner

10/10

Exceptional

24 Apr 2025

SUJATA

Impeccable service. This is our second time at Me London.

10/10

Exceptional

13 Apr 2025

Jodie

Loved this hotel, very unique, great customer service.

Leisure Family

10/10

Exceptional

23 Mar 2025

Graeme

Great!

Partner

10/10

Exceptional

22 Mar 2025

Tory

BEST LOCATION in the heart of everything!

Best location!! This was my first time in London and I was traveling solo. I was greeted by Judy and she showed me to my room, which was very kind! The ME hotel is the perfect spot for walking to all of the attractions, it’s also only one block away from the river, which has a nice walking path as well. The staff is very friendly and accommodating. My favorite part about the room was the view and the shower! It was surprisingly quiet for being located in the middle of all the shopping areas, so I was able to sleep very well! The steakhouse restaurant in the hotel is one of the best meals I have ever had while traveling, that’s saying a lot! I will 100% be back, and highly recommend this hotel.

Self

10/10

Exceptional

20 Feb 2025

James

Dramatic interior highly recommended

Wonderful hotel. Dramatic interior, great views from the mini \"balconies\" massive bed and TV. Very comfortable stay, will come back for more trips here.

Business

10/10

Exceptional

09 Feb 2025

Fernando

Great place to stay, great location, great área to stay

Leisure Partner

10/10

Exceptional

09 Feb 2025

Alan

lovely ambience...really quiet

Leisure Partner

8/10

Excellent

08 Feb 2025

William

When we arrived, desk manager immediately tried to upsell us - and was pretty pushy about it. We complained that the room had inadequate storage, they said no one had ever complained before. They offered to clear areas in the mini bar for more space, but never did. The safe was too heavy to open - cdnt lift the top.
We loved the location. The other staff was great. The room otherwise was nice.

Leisure Partner

8/10

Excellent

04 Jan 2025

Phil

Top choice

Nice size and well equipped rooms. Comfy beds. Quality breakfast and amazing staff all round. Super central! Bravo 💫

Friends_and_family Family

2/10

Poor

13 Dec 2024

Jeremy

Very disappointing!

Very disappointed to discover that the Radio Rooftop bar, one of the main destination points of this hotel, was closed for a private event.
The fact it was closed is understandable; the fact we were advised of this only 24 hours before we arrived is unacceptable.
Clearly they were worried about guests booking alternative accommodation if they had more notice, so decided to take the cynical, money-grabbing approach.
Very disappointed as the Melia brand is normally customer-centric….this has made us think twice about using any of their hotels again.

Partner

10/10

Exceptional

03 Dec 2024

Verified traveler

Happy stay

Luxurious hotel. Spacious quiet comfortable room. Great location.

Partner

10/10

Exceptional

27 Nov 2024

Neena

Excellent hotel in a great neighborhood

Leisure Family

6/10

Pleasant

23 Oct 2024

fran

Room not clean

Very dirty room - See photos. So dirty bathroom tiles needed replacing.

Self

10/10

Exceptional

18 Oct 2024

Lillian

Great

Leisure Partner

10/10

Exceptional

08 Oct 2024

Paula

I rarely leave a review but we absolutely loved our stay. It is rare to get a large room in a hotel located in a big city. Our room was a standard suite and we had a large bedroom plus separate living area and enormous bathroom. Everything was very modern and clean. Hotel is located near theater district which is a busy area but we found it easy to either walk or use tube to get to all neighborhoods we wanted to see. Room was on 4th floor and very quiet. We would absolutely stay again.

Leisure Partner

10/10

Exceptional

25 Sep 2024

Pat

Make sure you meet Gladstone. We were in good hands for all 9 nights.

Leisure Partner

10/10

Exceptional

17 Sep 2024

Saleem

Great hotel, however, I believe they have to monitor the finer points of the room for it not looking tired for the price.

Business Friends

10/10

Exceptional

25 Aug 2024

Andrea

I loved everything about this hotel. I have stayed in many 5 star hotels for a weekend break and this has been the best so far. The room was very spacious & luxurious. The only negative I have was the bed, it was huge which was great but it was just as well because it was not very comfortable. It was a bit lumpy in parts which meant I did not have a good night's sleep on either of the two nights I stayed. I would still recommend the hotel highly though. The staff were excellent, great customer service in every part of the hotel.

Leisure Partner

10/10

Exceptional

21 Aug 2024

Ying

The hotel staff was able to check me in at 10 am when I arrived after a long flight. So thankful! Fabulous location. Super friendly and helpful staff. Good restaurants! Would stay there again!

Leisure Self

10/10

Exceptional

18 Aug 2024

Tamu B

The hotel was very modern and clean. The staff were very friendly and the check in process was efficient. We got there around 11am and our room wasn’t ready. However we were offered an upgrade and immediately checked in to our room. Our luggage was delivered within minutes. Customer service was A . The location was in central London and in the middle of everything. There were plenty of restaurants especially near Covent Gardens. It was easy to get around using the underground. I highly recommend.

Leisure Partner

10/10

Exceptional

30 Jul 2024

Ranvir

Amazing place thank you

10/10

Exceptional

18 Jul 2024

Johannes

Amazing

Business_and_leisure Self

10/10

Exceptional

14 Jul 2024

Emad

Everything, location, location, location and staff

10/10

Exceptional

16 Jun 2024

Jane

Excellent rooms - very stylish , modern hotel within easy walking distance to Covent Garden - STK is adjoined to the hotel which is very convenient !

Leisure Family

10/10

Exceptional

14 Jun 2024

Gareth

Business trip suite stay

Stayed 2 nights in a suite. Great hotel all round, staff were friendly and helpful, room really well presented, clean and spacious. Perfect location too. Would highly recommend

Business

8/10

Excellent

29 May 2024

Roumiana

I would stay there again.

Leisure Family

10/10

Exceptional

07 May 2024

Don

An absolutely wonderful hotel with outstanding staff.

Leisure Family

10/10

Exceptional

24 Apr 2024

Marina

lovely convenient hotel highly recommend

Business

10/10

Exceptional

25 Mar 2024

Cassandra

Staff was excellent in customer service and knowledgeable of the area. Very attentive to our needs. We'd stay again if we return to London. Loved our stay.

8/10

Excellent

24 Mar 2024

Terry

Lovely hotel

Leisure Partner

10/10

Exceptional

01 Mar 2024

Wenhao

Super location. They even offer a free champagne for us. Room is big. Breakfast is good.

Leisure Family

10/10

Exceptional

28 Feb 2024

Carol

I have never before thought about not writing a review of a hotel. The reason is very selfish. This hotel is so very good and we always want to find availability when we want to visit London again. It is just amazing. The location is perfect. It is right in the middle of Covent Gardens. There are so many transport options from the hotel. There are so many places to choose to eat. The rooms are so big for London standards. It has giant king size bed . It has modern plumbing. The best part of the bathroom is that the toilet is separate. The rooms are also very modern. There is also a turn down service in the evenings. We just love this little extra spoil. There is a kettle, nespresso machine and a mini fridge in the room. And to top it all, the hairdryer is a Dyson. The staff at the hotel are wonderful, helpful and friendly. The breakfasts are incredible and so are the views from the breakfast room. Now, you can understand why we would like to keep it a secret.

Business Partner

10/10

Exceptional

25 Feb 2024

James

Wonderful hotel right in the heart of covent garden, really enjoyed our stay