Name: The Z Hotel Holborn
Address: 75 Kingsway, London, GB

8/10

Excellent

26 Jul 2026

James

Really good location but size of rooms were really small in standard rooms and I know it’s London but avoid standard rooms if you want a room you can walk in. Breakfast is not worth paying for as better options close by.

8/10

Excellent

26 Jul 2026

Nicole

Room could have been cleaner. Few hairs around. But great location, easy check in. Very very small room which is fine if you plan to be out for the whole day and back in the evening. No room to chill

4/10

Poor

26 Jul 2026

Chloe

Smallest room i’ve ever had. Some rooms have no windows which we did not know so keep in mind. Clean.

8/10

Excellent

25 Jul 2026

Indrajit

There are no windows, my room was in the basement, it looked a bit cramped, but it was great for a single traveler for a night considering the location and price

Self

4/10

Poor

24 Jul 2026

Kyler

We booked this hotel knowing the rooms would be small and that it was a no frills hotel. That was not an issue for us because we spent very little time in the room. The location was the biggest highlight. It is just a short walk from Covent Garden, many of London’s main attractions, and a Tube station, making it very convenient.

Unfortunately, our experience with customer service changed our opinion. After housekeeping cleaned our room one evening, we returned to find a bug crawling on our bed. At the time, we did not know if it was a bed bug or something else, but regardless, finding any bug on your bed is unsettling. The front desk was kind, moved us to a new room, and promised complimentary breakfast for the rest of our stay while they investigated.

The next day they confirmed it was a carpet beetle, which was a relief. However, when we went to breakfast, we were told the promise had been withdrawn because it was “only” a carpet beetle. We were disappointed that they did not honor what they had offered. To make matters worse, we also noticed bugs in the fruit bowl at breakfast.

The location is great, but the inconsistent customer service and failure to keep their word left a negative impression. We would not stay here again.

2/10

Poor

23 Jul 2026

Anna

Hotel was fully booked they gave us a room where air con was not working tv broken , gave us a free breakfast which was basic only nice thing was the coffee I am still awaiting a slight refund

10/10

Exceptional

20 Jul 2026

sarah

Everything was really ok

Partner

8/10

Excellent

19 Jul 2026

David

I chose this hotel for its central location within 6 minutes of Holborn's Underground station. Trafalgar Square, Piccadilly Circus, Covent Garden and Oxford St. are easily walkable from the hotel.
I especially liked the daily breakfast (GBP 13.95) with fresh fruit, yogurt, cereals, baked goodies, juices and prepared foods (my favorite was the ham and cheese omelette). The staff heated the cold food upon request, and the front desk staff were efficient. The hotel was very clean, and housekeeping did a great job of cleaning my room every two days. I failed to notice when booking that the Queen room with window consists of only 10 square metres. The bed abutted the window with the length of the bed filling the width of the room, occupying one-third of the room.
I was not impressed by the Sky television service. There were about 25 channels listed, of which one-third were sports, several were not available, and the balance bore no relation to the Guide (with the actual program being totally different from the Guide description).
I only gave 3 stars to the room amenities. For those of us who are used to the North-American standard room amenities, be aware that the Queen room with window room did not include a clothes closet, drawers, chair, microwave, coffee maker, fridge, etc. My decision to book might have been different had I known that this was a very basic room. Nevertheless, I did enjoy my five-night stay at the hotel and will consider staying there again.

Self

10/10

Exceptional

19 Jul 2026

Gavin

Great room for 2 adults and 2 children

8/10

Excellent

19 Jul 2026

Andrew

Only issue we had was at 3pm checkin time there was a queue nearly out the door of guests checking in which made for a long wait.

Family_with_children

10/10

Exceptional

18 Jul 2026

Ronald

The location of the Z Hotel was excellent and only about a block and a half from the Holborn Underground station.
The room was very modern, up to date. It was a tad tiny but manageable.
The cable TV offering could had more news options especially for business, No business news.
The hotel menu could have had better vegetarian options like omelets.
Check in and check out was seamless.

Family

8/10

Excellent

18 Jul 2026

Karen

The room was very clean, and the staff very accommodating when we arrived prior to check-in time.

6/10

Pleasant

18 Jul 2026

Josephine

The fully glass bathroom is not recommended if any sane person wants an ounce of privacy.

Family_with_children

8/10

Excellent

17 Jul 2026

Charlotte

Could have done with (more) Aircon, and a sink plug that worked, but these were little issues in the grand scheme of things and overall, this was a fantastic stay...would recommend!

8/10

Excellent

17 Jul 2026

Jiachun

Nice staff

Self

10/10

Exceptional

16 Jul 2026

Amy

The room was clean and the staff were helpful and efficient. There was air conditioning! The room was quiet. The only negative was the semi-opaque bathroom doors which allows you to basically see in.

Friends_and_family Family

6/10

Pleasant

16 Jul 2026

Stacey

The hotel staff kindly stored our bags for us while we waited for our room.
The hotel staff tried to put us in a room with many stairs. Stairs to the hallway. Stairs to the room. And even stairs from bathroom to the bedroom. I had to refuse it and request another. Thankfully they found us another.

Family

6/10

Pleasant

15 Jul 2026

Chris

Common areas were speaking but the room was more tired than other Z hotels I’ve stayed in and had a slightly off smell. I’d use other Zs for preference.

Self

10/10

Exceptional

15 Jul 2026

Anne

tiny but clean and pleasant. Great location

6/10

Pleasant

14 Jul 2026

Li

there is a room to improve services

10/10

Exceptional

14 Jul 2026

Elizabeth M

I had an interior Queen room and will admit that when I first saw it, I was a bit shocked - it was very small! But for one person, it was just perfect. And being someone who needs a very dark room to sleep, it worked out great for me. The bed was firm but quite comfortable, four plush pillows, TV was great, shower was great. I loved their wine and cheese reception for guests on Tuesday and Saturday nights. The best part, though, was the location! Central and walkable to everywhere in central London and beyond. I would stay here again in a heartbeat.

Self

6/10

Pleasant

14 Jul 2026

Sharon

Lovely cute room only problem waa it was so hot and aircon fan didnt seem to blow

Partner

8/10

Excellent

14 Jul 2026

Marianne

Did not know that this hotel was very minimalistic. Very little room to move around but the king bed was comfortable. Large TV screen with lots of channels. Bathroom was very compact with glass walls. Location was perfect, walkable to Covent Gardens and the British Museum. Staff was friendly. Meals available at Cafe near reception for a fee.

Partner

10/10

Exceptional

13 Jul 2026

William

Amazing price for central London hotel. Well kept and clean.room was small but ok.

Self

10/10

Exceptional

13 Jul 2026

Samantha

Wonderful property with a great location!

Partner

10/10

Exceptional

13 Jul 2026

Alex

Perfect room for a solo traveller. Very compact but had everything you need. I will stay again.

Self

10/10

Exceptional

13 Jul 2026

Morgan

Clean rooms, air conditioning, and breakfast

Self

8/10

Excellent

12 Jul 2026

Cielito Nicolas

We liked the convenient location; however, the main drawback was the lack of a table and chairs where we could place our belongings or eat. There was also no cabinet for our clothes, and I was not pleased with the frosted glass walls in the bathroom.

Family

10/10

Exceptional

12 Jul 2026

Tel

Really helpful staff, nothing is ever too much trouble. We had a really cool room and the air con was great.

Partner

4/10

Poor

11 Jul 2026

Mark

Terrible experience! Our room had no elevator access and it was a maze with no signage to help finding it. No fridge, no phone in the room. We were told our luggage would be brought to our room, were told the luggage had been brought, and it wasn’t there, so we had to go chasing after it. Steps up with no ramp at the entrance. AVOID!!!!

Family

6/10

Pleasant

10 Jul 2026

Catherine

Clean rooms but small space. Good location near buses and tube.

Self

8/10

Excellent

09 Jul 2026

Deborah

Stayed an extra night for the air-con!!

Business

4/10

Poor

09 Jul 2026

Hannah

I knew my room was going to be small but I was shocked. It’s like a broom cupboard. Avoid if you are claustrophobic, there was barely space to move as a solo traveller.
Everything was clean and bar/reception space are nice, but the rooms are shockingly tiny.

Self

6/10

Pleasant

09 Jul 2026

Darren

Room was clean and a good size. The bathroom STINKS like an outhouse. The shower has poor drainage and we had water everywhere. There is no A/C.

Partner

6/10

Pleasant

08 Jul 2026

Adriaan

For what it cost per night, room was a bit small for a queen bed

Partner

10/10

Exceptional

06 Jul 2026

Orgul

Our original room had some issue with the AC. They moved us the rest of our trip and our new room sure was an upgrade. Staff is very helpful. Location if perfect. Rooms are small but it is London so not a surprise. We were very happy

Friends_and_family Family

6/10

Pleasant

05 Jul 2026

Clare

My partner and I stayed for 1 night after a gig and before meeting friends the next day.
While the price for London is reasonable and in the heatwave we appreciated the air con in the room, we found other areas not so great.
The room is very compact, and while it was manageable for one night where we were only really there to sleep, if we were staying for any longer it may have felt more claustrophobic. The hardware in the room was in need of some attention- the base of the bed had bumps and chips out of it, and was quite hard as well. The divide in to the bathroom is just frosted glass so doesn’t leave much to the imagination- if it were say friends sharing rather than a couple it may be awkward.
We also got woken up at 1am by the fire alarm going off, sleepily had to put some shoes on and find our key before joining others evacuating only to be sent back once we got to reception saying it was a false alarm. Bit ideal but this was probably out of the hotels control.

Partner

8/10

Excellent

04 Jul 2026

Diana

Everything was as expected. Good ,clean accommodation, no frills but functional.Excellent location- will stay again!

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Aimee

Great stay

6/10

Pleasant

02 Jul 2026

Louise

Bathroom was a glass cube in bedroom not great 😒

Partner

6/10

Pleasant

01 Jul 2026

Katia

I arrived with two 50lbs (23kg) checked bags (I was in Italy for a month). I had to go up 4 steps pulling them up in order to check in. I was given a room on the 7th floor. The elevator only went up to the 6th floor so I had to go up 22 stairs with my luggage, a backpack and a bag. The AC didn’t work and they had a fan in the room. When I told the staff about it they told me it did work and I had to wait for it to take affect. I waited almost 20 minutes in the hallway (because the room was literally a sauna). Come to find out, the ac was not working. I was given a room on the “8th floor” which was actually floor 0 aka the basement. AC worked but there was absolutely no cellphone service down there. Also, I was under the impression that breakfast was include when I booked the room but no, it’s a €14 gbs charge if booked in advance and €15 if purchased the day of. Staff was friendly but my experience was not smooth.

Self

8/10

Excellent

01 Jul 2026

Iheanyi

Great property in proximity to Holborn station and surrounding amenities. The staff were really helpful, respectful and courteous. Would definitely stay again. I booked one of the windowless rooms which was as advertised albeit a bit smaller than in the pictures but nothing unexpected. Very clean and great air-conditioning for the heatwave

Self

8/10

Excellent

30 Jun 2026

Paul

Room was very small

6/10

Pleasant

29 Jun 2026

Wendy

When I booked it 6months ago i thought from the photos on the website I had booked 2 beds which were both on the floor, as my dad is 93 when we got into the room it was two bunk beds and the room was tiny with no where to sit it was nothing like i expected i paid £309 quid for one night for me my daughter and my dad it was the worst room id ever stayed in the stairs to the top bed were tiny I’m glad it was only one night they did offer us a slightly bigger room but it would of cost more money and I’d already spent enough

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Harriet

Great hotel location, friendly staff, quiet for central London.
I payed for the cheapest room with no window but ended up with a window which was a great surprise!
The air con was fantastic during 35 degree weather during my stay.

Self

2/10

Poor

28 Jun 2026

Rachel

0/10. Do not recommend. The room was extremely hot. Air conditioner said it worked but it doesn’t. If you take a shower it makes the entire room like a sauna. The flooring was starting to come up as well. Extremely small room and not worth the money. Overpriced. Do not stay here!!

10/10

Exceptional

27 Jun 2026

Laura

Good hotel, helpful staff. Modern and clean.

10/10

Exceptional

27 Jun 2026

Mitchell

The room was small but perfect for what we needed

Partner

10/10

Exceptional

26 Jun 2026

Barbara

Definitely recommend and will be using again. The room was very well planned, clean, comfy and had everything needed. Air conditioning was great too. Also, as a single female traveler, felt very safe. The staff were friendly, welcoming and extremely helpful.

Friends_and_family Friends

8/10

Excellent

25 Jun 2026

Nicholas

Room was slightly tight for 3, but it worked. Staff held our luggage while we explored the town. Good location with transportation nearby and shops/restaurants on every corner.

Family

10/10

Exceptional

25 Jun 2026

christopher

Excellent facilities both in room & in general, dual zone air conditioning in the queen twin room, great breakfast selection , staff very polite, helpful & attentive. Will definitely be staying there again.

Family_with_children

10/10

Exceptional

24 Jun 2026

Vans

Comfortable bed, clean room, cold AC

Partner

8/10

Excellent

23 Jun 2026

Lyne

Chambre correcte. Aucune place de rangement ni dans la chambre ni dans la salle de bain.
Personnel très courtois
Bien situé

Partner

10/10

Exceptional

23 Jun 2026

Lindsey

This was an excellent hotel on a budget. It was a fantastic location, and it felt very clean and nice. Of course, the room is tiny and basic, but it was exactly what we needed for this trip where we were only in the room for sleeping, anyway. I would highly recommend the Z Hotel to anyone traveling to London who doesn’t want to spend money on an extravagant hotel but who also doesn’t want the hostel experience of shared bathrooms.

Partner

10/10

Exceptional

22 Jun 2026

Rand

Great location to easily walk to all the area attractions, historic sites and shopping. Family room is a cool design but tight for a family of 4 with luggage. Glass shower and bathroom needs be more private for a family space, other than that we really enjoyed our stay!

Family_with_children

10/10

Exceptional

21 Jun 2026

gemma

staff were helpful and very friendly the room was emaculate and was well stocked with fresh towels and tea and coffee and i was happy it had air conditioning with the warm weather in london this weekend

Self

8/10

Excellent

20 Jun 2026

OMER YIGITHAN

Cost effective and great location

Self

10/10

Exceptional

16 Jun 2026

Robert

Location

Self

10/10

Exceptional

16 Jun 2026

Eddy

Great place to stay in London. Wonderful staff and excellent location.

Family_with_children

8/10

Excellent

15 Jun 2026

Paul

Check in was seamless, we left our bags in the morning and they where in our room at check-in later.
Staff where very helpful and explained everything.
The room was an inside 'queen' with no window. Not having a window into the outside world was not a problem. The window into the bathroom was however rather strange.
The shower/toilet area had a lightly frosted glass screen around, so privacy was almost zero. A rather strange and avoidable fitment. Why not a plain panel ?
The shower itself was good but the door opened inwards meaning you had to back into a corner to exit, plenty of space to open outwards ?
There was nice coffee in bags, but there was only two sockets in the room, meaning the kettle and tray had to be carried to the bedside table.
Stranger still as the Tv was on the opposite wall but with no visible socket, and I did look !

Partner

10/10

Exceptional

15 Jun 2026

Stuart

Perfect for our overnight stay in London. Although the rooms are small the use of space is brilliant, they are very well maintained and comfortable. The hotel on the whole was excellent with friendly and helpful staff and in a great location for the part of London.

Family_with_children

10/10

Exceptional

13 Jun 2026

Janet

Good size room with air con and hot shower.

Self

6/10

Pleasant

13 Jun 2026

Ibrahim

Rooms are too small not easy to move

Self

10/10

Exceptional

12 Jun 2026

Hilary

This is by far one of my favorite micro hotels. You must know going in these are small room rooms so for a solo traveler they’re perfect. I prefer a room with a window. Location is just a block from the tube station. Great restaurants and pubs within walking distance. Staff is exceptional.

Self

10/10

Exceptional

09 Jun 2026

Cynthia

We had a clean and pleasant stay. The location was close enough to sights that we were able to walk almost everywhere. Staff was so kind and helpful. We did not partake the buffet breakfast bar. The complimentary umbrellas were a nice surprise

Friends_and_family Friends

6/10

Pleasant

09 Jun 2026

Ian

We stayed in room 922, while a lovely spacious quiet room, there were a few issues. Green flashing light above bed, which goes off all through the night. Asked reception 3 times to sort, eventually they covered this. The access door to the room, whenever opened it made a air sooking noise that we could hear - staff/guests opened this door for no reason. It would be good if a sign was on saying no access etc. We had to ask for the tea/coffee/milk to be replenished as it was not done so routinely. Great location, shame we had a few issues.

Partner

10/10

Exceptional

07 Jun 2026

Alison

Excellent location for theatre. All the amenities we needed. Room was clean with a good supply of tea and coffee and powerful air conditioning. Would return.

Partner

10/10

Exceptional

06 Jun 2026

Ian

Excellent room and Excellent location. Easy to find. Room has everything including tv and tea and coffee making facilities which our last Z hotel didn't have these so this was perfect for us. Although pods not as soundproof as previous Z location...... Just an absolute shame other guests seem to have the inability and courtesy to not let doors slam shut.... is it really that hard? But this not hotels fault. Top Z hotel and will use again. Bed nice and firm and choice of soft and hard pillow. Modern bathroom. All great..... apart from the other guests.

8/10

Excellent

05 Jun 2026

Phillippa

Lovely hotel although the air con always puts the temp back up - have stayed here quite a few times and it’s always the same. The rooms can be a bit warm.

Self

10/10

Exceptional

03 Jun 2026

Martin

Easy check-in, the rooms are comfortable and clean. Not so sure about the glass shielded shower/toilet area as it doesn’t give you much privacy and it’s a tight squeeze to dry yourself off. The bed is on the hard side but this doesn’t prevent a good night’s sleep. Aircon seemed to be a bit hit and miss and I couldn’t get a good signal on the TV. Very minor criticisms, though, and I’d definitely stay again.

Partner

8/10

Excellent

03 Jun 2026

Phillippa

great hotel, quiet, clean and good location

Business

10/10

Exceptional

02 Jun 2026

Brian

A1

10/10

Exceptional

30 May 2026

Alice S

The staff was very warm and friendly, and the room was very comfortable and clean. Highly recommend!

Self

8/10

Excellent

26 May 2026

Karen

Room was very clean . Small but cleanliness made up for size. Ok for short trip to London . Great location .

Family

10/10

Exceptional

25 May 2026

Troy

Perfect for solo travelling. Right in the heart of tourist areas, close to Underground stations.

Self

8/10

Excellent

25 May 2026

Eunice

It’s definitely a great place, the only problem, the room was too small that I couldn’t find anywhere to put my suitcase but at the entrance squeezed next to the bathroom.
And no space to walk around.

10/10

Exceptional

24 May 2026

Kevin

Good location in Holborn.
The room was clean, the bed was comfortable and everything worked.
Ideal if you need a room to crash for one-night, or are on a short break to London and need a hotel that is well-positioned for all the main London attractions.

Self

10/10

Exceptional

24 May 2026

Diana

Great location and clean room

Partner

10/10

Exceptional

24 May 2026

Dominic

Good shower, comfy bed, great location, nice tea and coffee in the room. Very good value for central London.

Friends_and_family Friends

10/10

Exceptional

23 May 2026

nicholas

Well designed hotel, with two amazing flaws. One is trivial. But how does a new hotel install a powerpoint so close to the front door of the room that it can't be used. And the new shower leaks onto the floor! Extraordinary in a new hotel.

8/10

Excellent

21 May 2026

James

Proximity to Theatres, Kings Cross, central London, makes it a very cost-effective stay. Not for the claustrophobic though.
Wide choice of restaurants and cafes on doorstep.

Partner

6/10

Pleasant

20 May 2026

Andreas

Room tiny but clean. Bed barely adequate - the thinnest, hardest mattress I have ever encountered in a hotel. I am not a heavy and I could feel the wooden slats underneath the mattress.
I stayed one of two nights booked and stayed with a friend instead for the second night.
Staff was incredibly friendly and helpful, property was reasonably clean.

10/10

Exceptional

19 May 2026

Radoy

The room was clean. Small but functional and airconditioned. The staff was polite and helpful. Cannot comment on the breakfast because did not have one.

Partner

8/10

Excellent

17 May 2026

Claire

Staff were friendly and helpful.

Friends_and_family Friends

8/10

Excellent

13 May 2026

lukasz

Good location, small room however everything what you need.

Partner

2/10

Poor

13 May 2026

Francisco

I pause for 4 nights, but could only stay 3. They did not want to refund my extra night. So the just kept my money. Never stay at a non-refundable hotel. There’s a reason for that. Once you see the rooms, you won’t want to stay more than a day. It’s not a single room, it’s a MICRO room. No iron in room, no closet, no fridge, no microwave, no safe, no privacy for the shower, NO ROOM TO WALK! The room smelled bad and unlike most hotels, if you arrive an hour or 2 early, they won’t let you check in. Like other nice hotels they do. Save your money. This hotel is worth HALF of what you pay for. Ruined my stay in London.

Self

10/10

Exceptional

11 May 2026

Conner

Very cute room and just felt really nice. Nicely air conditioned

Partner

8/10

Excellent

10 May 2026

Pauline

The only issue with the room was how small it was - otherwise it was comfortable and clean

Partner

8/10

Excellent

08 May 2026

Julie

I thought the hotel was great value for money, I liked that they had a bar and you could get food and drink. The room was only small but had everything you need. I would stay again

Self

8/10

Excellent

07 May 2026

Bobbie

The rooms are small but efficient. There is no closet, just some pegs on the wall. If there are two people in the room, I think it'd be a bit difficult to find space to keep luggage out of the way. Excellent location - the Holborn tube station is on the next block with St. Pancras/King's Cross only two stops away. Covent Garden and everything it has to offer is a short 5-10 minute walk away and many theaters are very close.

Self

6/10

Pleasant

05 May 2026

Jose

El tamaño de las habitaciones es funcional para una persona, pero para dos si es muy pequeño.

Friends

8/10

Excellent

05 May 2026

Mary

The hotel has no air conditioning. However, the staff was very helpful and gave me a large fan after I told them I was disappointed with the ac. I had a clean room and the breakfast was good.

Self

10/10

Exceptional

05 May 2026

Wendy

i have stayed here over 5 times in the past year and its always clean, staff is very helpful and friendly and very welcoming. i will stay no where else. and its close to the tube and everything and everywhere i want to go.

Self

6/10

Pleasant

05 May 2026

David

Location great. Staff ok.

8/10

Excellent

02 May 2026

Hallie

Clean and comfortable room (though small and oddly shaped) in a great central location in walking distance of many sights in London.

Self

10/10

Exceptional

01 May 2026

Penelope

No window? No problem. Tiny but adequate room. First hotel I've been in for a while where everything worked (except BBC 1 on the TV) and the staff were very efficient and helpful. We breakfasted at the Wetherspoons across the road - excellent.

Partner

10/10

Exceptional

30 Apr 2026

Madeline

Fab location, clean, comfortable room. Would stay again

Self

4/10

Poor

28 Apr 2026

Daniel

The hotel is fine overall, my low rating is from the room they gave us. This room was in some remote part of the hotel, it had very low ceilings, a very narrow window with view to garbage bins. The room was claustrophobic, no access without stairs. I think it’s disgraceful that the hotel has such type of room. And, on Saturday night you could hear and feel the music from a nearby club.

8/10

Excellent

28 Apr 2026

Timothy

Very enjoyable stay room was like a Premier Inn Hub but smaller very quiet and comfortable

6/10

Pleasant

26 Apr 2026

Jonathan

It's nice enough for a short break and centrally located. However, the rooms are small, the bed was basically the width of the room and up against the window. If you're staying as a couple and prone to needing the loo in the night, you may need to climb over your partner. If you're on that side there is nowhere to put stuff or plug stuff in. There were a few finishing touches missing like the ends of the rails for the sliding doors. You can't fill the sink and there's no fridge or safe. The soundproofing did seem good.

Partner