Name: Grange Clarendon Hotel
Address: 34-37 Bedford Place, London, GB

8/10

Excellent

09 Jul 2026

James

Great convenient location, friendly staff and good value

Partner

4/10

Poor

28 Jun 2026

Deborah

This hotel was rated 4 stars on Expedia and it was a 2 at best. (We subsequently stayed in another 4 star rated hotel on this same trip to London and it was wonderful.) At the Grange Clarendon we were given a basement bedroom with windows that were frosted over so you couldn’t see out of them. The bed was extremely hard. It was difficult to find your way out of the basement as well snd it took several tries the next morning. The so-called room service amounted to their letting in a delivery person from an outside restaurant to drop off food. We arrived late (10:00pm) having flown from the US and there was no food available anywhere in the neighborhood even though the staff assured us that there were many restaurants and that some were available 24 hours. (Nothing was said about their having “room service “. )We spent an hour looking where they told us to look and all we could find was drinks and no food if the restaurant/pub was even open. Buffet breakfast next day was expensive and the staff person kept hovering until we signed the check even though we were clearly not finished our meal. It would take a lot to get me to ever stay here again or to recommend it to anyone else.

Partner

6/10

Pleasant

26 Jun 2026

Sieglinde

Friendly staff. Great location. Dated- needs an up fit. Shabby but comfortable.

Family

8/10

Excellent

28 May 2026

Jennifer

Positives:
Nice, helpful staff. Clean. Good breakfast. Great location. Always felt safe as a solo traveler. Quaint.

Not so positives:
Very hard bed and lack of fridge made the 7 night stay challenging. Room was small but as expected. Walls are thin so could hear noise from neighbouring rooms and hallway. Would still stay again though.

Self

6/10

Pleasant

02 May 2026

Giles

Hotel was ok and staff very nice and helpful. We were never given a room key card however. They couldn’t make one. The staff had to let us into the room everytime we wanted to go in

Partner

10/10

Exceptional

02 Feb 2026

Mark

Great location, good sized room and efficient staff made for a great weekend stay. Would use this hotel again in an instant.

Leisure Partner

8/10

Excellent

02 Feb 2026

Alan

Clean room

8/10

Excellent

27 Dec 2025

Lino Enrique

Didnt take breakfast

Friends_and_family Family

8/10

Excellent

26 Dec 2025

Nicki

Nice comfortable room. Great location

Leisure Family

8/10

Excellent

14 Dec 2025

Cathy

Very clean and the staff are very polite

8/10

Excellent

07 Nov 2025

Sean

.

10/10

Exceptional

06 Nov 2025

Zikrullah

Neat clean … with all basic amenities and super luxury cosy bed

Business

10/10

Exceptional

04 Nov 2025

Michael

Very clean, excellent location and friendly staff

6/10

Pleasant

02 Oct 2025

Craig

Nice hotel tarnished by poor maintenance

Clean room, and friendly service. Got an upgrade but to a huge room with 2 huge beds which seemed a bit pointless.

The main window had a smashed pane with a hole in it you could stick your finger through. We told the front desk and they said someone would look at it. Nothing. No updates, no apology, no offer of a discount. Smashed windows are to be expected apparently?

Partner

10/10

Exceptional

27 Aug 2025

Patricia

Loved it-Wonderful Mix of English and Modern!!!

The Grange Clarendon was a sweet mix of English style and the modern hotel…

We had the softest bed and was very comfy and the pull-out full-sized sleeper was very comfy also.
The neighborhood was close to shopping, a park and some pretty good eats…
Our Uber drivers had no trouble finding us at all!
It was also a very convenient walking distance from the film festival we were attending.
The folks “manning” the front desk were extremely helpful, kind and courteous! We enjoyed talking to them and we were NOT nervous asking them questions…
Finally the rooms were clean and “well” stocked with the amenities…
We will come back again… With Bells on!”
-Patricia Rea
Schuyler, NE

Friends_and_family Family

8/10

Excellent

26 Aug 2025

Steven

The bed is stiff, which I enjoy, my partner did not, there were several weird stains on the footboards, colors I was more concerned with. The staff was helpful and understanding, the still water was much needed after a day of walking through London

Leisure Partner

10/10

Exceptional

22 Aug 2025

Timothy

Not a fan of the no cancellation policy--we had an unexpected change of plans and it was difficult for our family. Otherwise very nice visit.

Business_and_leisure Family

10/10

Exceptional

20 Aug 2025

Miroslav

Very good a happy sllthe time

Leisure Family

8/10

Excellent

14 Aug 2025

Timothy

Good visit

8/10

Excellent

07 Aug 2025

Brian

Good location for transport links and walking. Nice hotel with friendly staff.

8/10

Excellent

30 Jul 2025

mr stephen

Comfortable but needs a little TLC

The hotel presents well and also realised when getting there that they are a chain and other Grange properties are on the same block... some being renovated. This didnt bother our stay as didnt hear anything.
The room was large and airy. The layput of the bedroom could be better. Tea making facilities in a small box at shoulder height on wall and where the tv is in a corner under this ... not best for comfort.
Queen size bed comfortable. Left window open for air as not air con. There were 2 fans available to use if needed.
Furniture is quite 1990s style but functional. The bathroom was ok however lots of poor decor and lighting could be much brighter. Toilet is so close to wall and also very low.... im only 5'10 and it was the most comfortable.to use.
Staff were friendly and there if needed. Lift available to use.
We didnt use the restaurant as ate out for meals as only 20 min walk to Covent Garden and out to theatreland.

Partner

8/10

Excellent

26 Jul 2025

Cheri

Good value, well located

Good value and good location.

Friends_and_family Family

6/10

Pleasant

17 Jul 2025

Claire

In need of some updates

Leisure Partner

6/10

Pleasant

17 Jul 2025

Claire

The hotel was fine but the corridors, carpets and rooms were a bit tired looking and in need of some updates.

Leisure Partner

8/10

Excellent

16 Jul 2025

Poonam

Good nice place with substantial large rooms. Helpful staff.

Leisure

10/10

Exceptional

07 Jul 2025

Edward

Nice hotel in a great location close to the centre and also easy to get to from the train stations

Leisure Family

8/10

Excellent

07 Jul 2025

Stefano

Great location

8/10

Excellent

03 Jul 2025

Sara

Grange Clarendon - good stay

We opted for this hotel as it was close the theatre and an easy walk from the tube. The staff were very welcoming when we got there and had upgraded our room from a triple to a quad. The room itself was lovely, very spacious but because it is an old building, the plug sockets were not very accessible (not the hotel’s fault). Again, not the hotel’s fault but it was extremely hot and there is no air conditioning, we only had a small fan. We didn’t have breakfast at the hotel but it was good to see that they offered gluten free options

Friends_and_family Family

6/10

Pleasant

23 May 2025

Frank

I arrived at the hotel to be told that my room in that hotel was no longer available and they had moved me next door. The next door hotel was a downgrade from the original and the furniture and fittings in the room were very tatty with stains on the sofas, toilet although clean was very tatty

Business Self

10/10

Exceptional

11 May 2025

Doug

Very convient location and close to tube station (10 min walk). Room very nice and comfortable beds.

4/10

Poor

26 Mar 2025

Graham

Poor, broken and missing facilities when we were there. Apparently fixed now but doesn't help my one night stay

8/10

Excellent

08 Mar 2025

Benn

Everything was excellent!

Leisure Family_with_children

10/10

Exceptional

26 Feb 2025

Jennifer

Great location. Fine room for a reasonable rate.

10/10

Exceptional

12 Feb 2025

Mia

Excellent location

Leisure Family

4/10

Poor

04 Feb 2025

Verified traveler

Tired, small rooms

Check in was fine. Staff friendly.
Room was tiny and bathroom was old and very tired. Could only just get in the shower as the bathroom was very small. TV didn’t work the whole weekend.
A run down hotel in an ok location.
Shame to review like this as the staff were lovely.

Partner

8/10

Excellent

28 Jan 2025

Gary

We had a very small room that was not ideal for two people, otherwise this is a great hotel - convenient to walk to Holborn, Soho and for getting to Heathrow airport. Would stay here again but ask for a larger room

Leisure Partner

10/10

Exceptional

28 Jan 2025

Gary

Great location and convenient to walk to the Underground, Holborn and Soho. Room was very large by London standards. Highly recommended

Leisure Partner

10/10

Exceptional

20 Jan 2025

Verified traveler

Great hotel and location! Will stay again:)

Friends_and_family Family

4/10

Poor

19 Jan 2025

Denise

Not 4*

Definitely not 4* noisy. Draughty windows. Really run down. Good location though. Needs updating

Partner

10/10

Exceptional

03 Jan 2025

James

Convenient, comfortable

My regular hotel, the Morgan, was booked, so I tried this one since it’s in the same area. It was just fine, and I’ll stay there again if the Morgan isn’t available.

Partner

4/10

Poor

02 Jan 2025

Behnoush

Unfortunately , the water in shower was very low power. ;( we couldn't take a good shower while we stayed there. The the flush for bathroom was extremely bad . Had to flushed 5/6 times ti ensure nothing left there :(
The staff were friendly and location was walking distance to almost everything.

Leisure

10/10

Exceptional

11 Dec 2024

marta a

The staff and the facilites were all very nice. Highly recommended. Convenient location to all activities in London

Leisure Family

6/10

Pleasant

18 Nov 2024

Sheryl

The maintenance is poor.

Leisure Friends

8/10

Excellent

11 Nov 2024

James

Comfortable and good location

Comfortable, friendly hotel. Pleasant staff. Didn’t take breakfast which I felt was too expensive. Good location with lots of cafes and restaurants close by. Good local bus services to get around city. Elizabeth Line at Tottenham Court Road to Heathrow only 2 stops on bus.

Self

8/10

Excellent

01 Nov 2024

Liza

Ideal location.

The staff were very friendly. We had a slight room mixup when we checked in but it was resolved quickly and professionally. The room was lovely, plenty of room for the 4 of us. There was plenty of choice at breakfast and all tasted good. This was a hotel in an ideal location, in easy walking distance from our theatre.

Friends_and_family Family

8/10

Excellent

30 Oct 2024

Herve

It's an ok hotel

Business Self

6/10

Pleasant

18 Oct 2024

Neil

TV didn't work, but overall comfortable for 1 night

Leisure

8/10

Excellent

30 Sep 2024

Maria Jose

The breakfast was very good, a bit expensive but good

Leisure Family

8/10

Excellent

23 Sep 2024

Andrew

Very conveniently situated in a nice area and a pleasant property.

Leisure Partner

6/10

Pleasant

30 Aug 2024

Chrisopher

There was no fan or AC in the room the heating was unbearable

Business

8/10

Excellent

28 Aug 2024

sukhlinder

Nice clean hotel

Leisure Self

4/10

Poor

25 Aug 2024

Jenna

Wow worst stay especially breakfast

Loaction good but said it had a bar it was just fridge the brooze in it x confortable bed very dated looks staying at my nans nack is 70s breakfast was terrible really geasy harshbowns and sausage i was was well all day its was disgusting

Partner

2/10

Poor

16 Aug 2024

Paul

Terrible broken “hotel”

Tatty old fashioned grotty hotel .. unhelpful staff who struggle with basic English. I actually gave up on getting a VAT receipt after several minutes of asking !
Tiny room broken TV, broken toilet seat, broken toilet roll holder, grotty kettle in an antiquated cabinet, faded carpet, sloping room ( my feet were higher than my head when lying on the bed)
I stayed in room 207 and paid £530 for 4 nights ….cooked breakfast was £25 ! extra per day continental breakfast was £19 !
So obviously never ate there
Photos of the garden looked good in reality it was pathetic broken chairs rubbish bins ladders & paint pots strewn around you just wouldn’t want to sit there

Business Self

4/10

Poor

11 Aug 2024

bryce

No aircon or fan in rooms

Leisure Friends

6/10

Pleasant

10 Aug 2024

Verified traveler

Tired place needs a good refresh

Partner

10/10

Exceptional

12 Jul 2024

Sheldon

Big rooms!

Leisure Family

6/10

Pleasant

05 Jul 2024

Stuart

Underwhelmed

Booked an executive specifically with king bed but on arrival offered a queen room which was scruffy

Partner

8/10

Excellent

23 Jun 2024

Nigel

Great location, tidy room but hotel a bit tired

Location of the hotel is in a quiet street but right in the heart of London. Although the room was tidy and comfortable, it could have done with a good spruce up and a detailed clean around the edges. Shower was great. Continental breakfast was more than enough with plenty of good food options. Although polite, the staff could have been a little more engaging

Partner

4/10

Poor

10 Jun 2024

Allyson

Room was unbelievably tiny and very hot. It was also noisy from traffic as we had to have the windows wide open to try and cool it down

Leisure Partner

8/10

Excellent

09 Jun 2024

Stephen

Reasonable but not 4* quality IMO

We had the same issue many others have had in that we booked Grange Clarendon but were moved to Grange Buckingham next door. Didn’t bother me but wife was very unhappy especially at being given a basement room. Good sized room. Excellent breakfast but had to go back to Grange Clarendon for it.
I wouldn’t call this a 4-star hotel to be honest.

Partner

10/10

Exceptional

09 Jun 2024

Paul

Great location for theatre goers.

A good location for the West end. Lovely hotel however could do with some upgrades. Lack of air conditioning and USB ports in the room.

Partner

6/10

Pleasant

03 Jun 2024

LAURA

Buyer beware

This hotel is a 3 star at best. The hotel carpet was old, the wallpaper was torn and the bedding sheets were stained. There is no air conditioning. The rooms smelled and the cleaning crew did not tidy my room as requested. They are overpriced and hotels.com needs to downgrade this property.

Self

10/10

Exceptional

31 May 2024

Michelle

Comfy bed, clean room, great location was well within walking distance to underground stations.

Partner

4/10

Poor

29 May 2024

Deborah

Very rude woman in charge of breakfast area
Unsafe if fire occurs…some windows in hallways painted stuck
Uncomfortable beds

Leisure Family

4/10

Poor

23 Apr 2024

Cianni

The WiFi was really bad I had to log out of it every minute. There were stains in the carpet. The towels smelled funny and they had no washcloths. Bathrooms were dirty and had a bad smell. The staff was nice but I would not stay again.

Leisure Family

8/10

Excellent

20 Apr 2024

Michele

Front desk was very helpful and accommodating. They did not put us in the original room booked but found a room as we booked after the first night. We would stay again. Seeing both rooms some are in better condition than others but they all were clean and spacious for a room in London.

Leisure Family

4/10

Poor

18 Apr 2024

Danielle

Very basic rooms, tired and in need of upgrades. Foysty smell and no WiFi in many of the rooms, I had to be moved and a colleague had no signal at all. Nice staff.Terrible smell of bacon cooking in the morning into my room 209. Loud noise coming from TB when turned on. Weak water flow for running a bath, basic shower and basic toiletries. Ok if you want basic but wouldn’t stay again.

Business

6/10

Pleasant

25 Feb 2024

Harry

Bit disappointing…

Not as smart as the photos lead you to believe. Rooms were fairly tired, mattress fairly collapsed, all the same I slept well and central location but not what I expected from the pictures…

Self

6/10

Pleasant

18 Feb 2024

M

More customer service needed

It was a lovely building and room, but the staff were unwelcoming to the point of rudeness. I felt like an inconvenience. It was very odd.

Friends_and_family Family

4/10

Poor

03 Feb 2024

Jason

Run down

I presume this hotel must be under new management, because a lot has changed since I used to stay here regularly before the pandemic. The condition of the premises has truly deteriorated (peeling walls, filthy mouldings, torn curtains, etc). Stains on the bed linens. Just a general \"icky\" vibe (I slept with my clothes on). It's a shame, because this used to be a hidden gem. That said, for the price, you could do worse. Just make sure to ask for a room towards the back, as there are a bunch of drunk American students on Bedford Place late at night.

Business

10/10

Exceptional

28 Nov 2023

Glen

Great place, big room and very accessible

Business Self

10/10

Exceptional

04 Oct 2023

Dennis

Did the advanced check and arrived at 2 pm and our room was ready so we got our room a bit earlier. It was spacious

Leisure

4/10

Poor

14 Aug 2023

Rog

I've stayed here before s good hotel etc but this time
I was 'up graded' to a room with a blocked sink with bits of black mould in the water. I was moved to a nice room but the TV didn't work.
So not happy

6/10

Pleasant

06 Aug 2023

Lisa

Room was very clean and had everything I needed, but the bed was old, the mattress sagged in the middle. My room and the 2nd floor were very hot with no way to regulate the indoor temp.

6/10

Pleasant

04 Aug 2023

Stella

The staff was very friendly and helpful. Being able to store luggage before check-in and after check-out was great.
The room was a good size, but carpets were badly stained, and the room was hot, with only a small fan that couldn't reach both beds. There was no light in the alcove of the second bed. The tub stopper was broken, but the staff did repair it.

Leisure Family

8/10

Excellent

28 Jul 2023

Verified traveler

London Visit

Great locarion ,good sized rooms for US and Canadian tourists.
Very dated , faded and chipped carpets and furniture.
But all in all good to great due to location.

8/10

Excellent

26 Jul 2023

Mark

Great location; small room

Great location, very quiet indeed but still central. Well priced when we visited.

A little tired inside, but clean and tidy. We were given a very small room, with barely any space to navigate around the bed; if we had mobility issues it would have been a deal breaker.

Partner

4/10

Poor

18 Jul 2023

Joseph George

Rooms and bathrooms were a good size, generally clean but the rugs were worn old and dirty. Wall paper was pealing off.

Leisure Family

2/10

Poor

11 Jul 2023

Harish

Seems like a lovely hotel in a nice quiet area. However a superior double room was a total let down. It was a standard room with no space whatsoever. When you lay so much money to expect a good standard. Not happy but it was resolved as we got a full refund and moved to another hotel

Business

2/10

Poor

27 Jun 2023

richard

Unfortunately during our stay, I found the hotel overpriced an in need of an upgrade. There wasn’t much for the money we paid, the continental breakfast was awful, they wanted an extra £5 for English breakfast????
The staff were actually cleaning while we sat down for food so we could taste the cleaning products as we ate.
There was building work going on at the hotel, scaffolding up on the room next to us with work men up an down from 7:30 / 0800, they also started a generator at 0700 which was right outside out window so obviously we were awoke by it and could not get back off to sleep.
Overall not a great experience and we definitely wouldn’t stay there again.

Leisure Partner

4/10

Poor

20 Jun 2023

Michael

Baked patrons

Facilities are as promised. Problem was that the staff neglected to prepare the room for use. Room had been tightly shuttered with sun streaming down to obtain full \"greenhouse effect.\" With no air conditioning, the 90 degree temp was not even offset by the small table fan that the front desk provided following our complaint. Breakfast was good, but not good enough to offset the inhabitable heat. Staff should have inspected the room in advance and made stronger attempt to ameliorate the heat.

Friends_and_family Friends

6/10

Pleasant

26 May 2023

Verified traveler

Meh all around

So I would say overall it was a bit cramped, the rug was separating from the wall and it felt like the whole room was sinking a little. The bathroom was nice, but for some reason the hot water came out without much pressure. Overall the staff was curt; no one was stellar, but they definitely were not rude. So “meh” experience all around. The only extremely positive thing I could say about my stay is the super close vicinity to the British Museum.

Partner

4/10

Poor

04 Apr 2023

Verified traveler

The hotel is in need of refurbishment. There is no drinks available and it’s generally rundown and tired.

Partner

10/10

Exceptional

28 Feb 2023

Peter

Overnight stay for carabao cup final
Paid extra £5 for cooked buffet breakfast as only continental in overnight stay price
Well worth £5
Sausages back bacon bean’s mushrooms fried eggs hash browns tomatoes
Room with en-suite clean bed comfy

Friends_and_family Family

2/10

Poor

02 Jan 2023

Charlotte

Don't bother

On waiting to check in we were told the room was having maintenance carried out so we were told go to go to their other hotel down the road (same with the couple in front of us). Eventually checked in. Room wall lights ripped, should of gone in the bin! Blind in bedroom and bathroom removed from handing systems. Bright light all night from the outside coming from the bathroom. Hotel bar closed, they said we have no staff no man it...terrible. Paid for \"breakfast included\" = continental only or pay extra money! The continental was rubbish, barely anything there on a small table! Felt ripped off with the whole experience..... overpriced

8/10

Excellent

24 Dec 2022

Zhan

Good place.

Leisure Family

4/10

Poor

30 Aug 2022

Verified traveler

Disappointed 2* Hotel!!!

I have never felt the need to leave a negative review before but whoever is leaving good reviews must have been paid to do so as the hotel is definitely not 4* more of a 2* and does not look like the photos. We paid for breakfast with our booking and was then asked for £4pp extra at the hotel for an English Breakfast which was cold, overcooked and stale, the egg yolks were hard and gone green! The juice is watered down and to top it off the tea and coffee is pre made and left in thermos jugs which tasted disgusting. The restaurant staff were quite abrupt and more interested in singing to the radio. Needless to say we did not eat there the next day. The bedroom was under the kitchen area and noisey, the room was shabby, curtain hanging off the rail, wallpaper torn, carpet burnt, beds old and uncomfortable and can’t even explain the lumps that were pillows. Bathroom was clean though although the shower screen was very old fashioned and swung open. We left our luggage with the hotel as we were early and rather than putting in a safe locked area it was left in the reception where a member of the public could walk in and help themselves. The hotel as a whole was very dated and in serious need of a makeover throughout. We checked out and wasn’t asked about our stay or even greeted, the staff showed no interest in their jobs or to the clients.
Our stay was disappointing and we would 100% NOT recommend staying here.

Partner

10/10

Exceptional

27 Jun 2022

Olivia

Amazing location, 15 minute walk from anywhere you want to go. Attentive staff and room was in a good condition. Bit dated but clean

Friends_and_family Friends

8/10

Excellent

08 Jun 2022

John

The hotel staff were great and very helpful.
My room needed a better bathtub and stopper that works. Also there was no extra quilt on the bed.

Leisure Self

6/10

Pleasant

08 Jun 2022

Jakir

Very sub standard hotel. Given us lower ground floor room made us Claustrophobic. Will not visit again.

Leisure Family_with_children

4/10

Poor

10 Mar 2022

Simon

Poor tired hotel should be 2 star

This place is terrible. The 4 star rating is not accurate. Its probably more like a 2 star. Bed was awful, sheets must have been about 10 years old. It was really tired and needs loads of investment. Can’t believe how much they charge because it’s in London. There are loads of other places within walking distance that are much more comfortable and better value for money.

Business

6/10

Pleasant

29 Dec 2021

petros

So and so. Too little soace in the room. Doesn't worth the money you are paying

Friends_and_family Family

4/10

Poor

20 Dec 2021

Jain

Good amount of toiletry provided and plenty of hot water.
The room was very dated and shabby. When I booked the room I requested had two double beds, however the room allocated only had a double and a sofa bed which would not sit flat, and was extremely uncomfortable.
Breakfast was not of a good standard.

Leisure Family_with_children

8/10

Excellent

05 Dec 2021

Sergei

The location is great, and tge breakfast is decent. All the rest requires serious improvement. The room is dated, the floor is made of wood and makes strong noise when one steps on it. There is no garderobe, you have to leave your stuff in bags. The room was made up every 3 daus, not every day as one eoul expect (yes, the garbage can will be full for 3 days, unless you will dispose it). The staff is welcoming, but on a simple rewiest to get us knife we were told it's not possible.

Leisure Family

10/10

Exceptional

05 Dec 2021

stuart

A surprisingly spacious bedroom for central London.

Leisure Partner

8/10

Excellent

19 Nov 2021

David

Despite being told that check in was Tom 2pm it turns out that on Friday and Saturday it is 3pm. This three out all our timings for the day of our arrival.

Surprisingly the room had no bottled water and when requested it had to be paid for so rake your own in.

Breakfast was good although the coffee was just served from a thermos flask.

Despite the above the stay worked well for what we were doing that weekend

Friends_and_family Family

6/10

Pleasant

31 Oct 2021

Verified traveler

Tv not working and services provided not as web site.
Checl in abysmal.

Business

10/10

Exceptional

26 Oct 2021

Margaret

Lovely little hotel. Friendly staff. Sweet room. Reasonable size with a view, a window you could open, an old fashioned fireplace and a decent ensuite bathroom. Just 5 minutes walk to the British Museum, about 15 minutes from Charing Cross Road and Theatreland with tube stations at Holborn and Russell Square 5 minutes in either direction. Gardens at top and bottom of road. Really nice area, and felt very safe. Good value too.

Leisure Self

10/10

Exceptional

23 Oct 2021

M

Location, Location

Around the corner from the British museum. We booked it for its proximity to the Dominion Theatre. Exceptional value considering the location. Free continental breakfast and a fridge in the room a bonus.

Partner

8/10

Excellent

30 Sep 2021

Stephen

Nice hotel, good location.

Leisure Partner