Name: Thistle London Bloomsbury Park
Address: 126 Southampton Row, 126, London, WC1B 5AD, GB

2/10

Poor

02 Aug 2026

Lucy

I did not enjoy my stay here at all. The rooms are tiny and extremely hot. A fan was provided but not useful. The bathroom was tiny and barely enough space in the shower. The milk in the room provided for tea and coffee had gone off. This hotel is not what it seems online. I found hotel staff to speak very little English and were rather rude when checking in.

8/10

Excellent

29 Jul 2026

Angela

hotel room was incredibly warm during the hot weather with only a fan to keep cool. very noisy above a busy roold but other than that it was fine for the budget in London

6/10

Pleasant

26 Jul 2026

Reece

No aircon

8/10

Excellent

22 Jul 2026

Yvonne

Spacious room - easily accommodated 1 adult and 2 teenagers. Not enough towels initially but this was quickly rectified by housekeeping. We were very grateful for air con and a mini fridge in the heatwave. Super hot shower!

Friends_and_family Family

4/10

Poor

21 Jul 2026

Rachel

The staff here were absolutely lovely, I can't fault them. However, I found the room for the price I payed for one night (just under £200) to be poor. I was put on the ground floor with windows I couldn't seem to open, zero air conditioning which in this heat was unbearable. The shower was incapable of reaching any cold temperature - put it on it's coldest setting and it was still piping hot. The bed was comfortable but overall for the money I paid, I was disappointed and I am not someone who usually complains. Because of all of this, I wouldn't stay here again. It's a shame as I have stayed at another Thistle hotel near Piccadilly which was fantastic.

Self

2/10

Poor

21 Jul 2026

Paul

No aircondioning, made worse by being given a room that faced the light well and noisy plant machinery.
Staff were quite abrupt and not friendly at all. Room was very basic and cost £ 180+ not including breakfast !! Never again

6/10

Pleasant

20 Jul 2026

Mark

The hotel is fine. Just don’t stay here if the temperature rises above 20 degrees.

No air conditioning, windows that don’t open. They provided small fans, which were not sufficient.

Self

10/10

Exceptional

10 Jul 2026

Ann

Nice welcome. Spacious room. Breakfast was fine. Great location near Holborn station.

Friends_and_family Friends

6/10

Pleasant

09 Jul 2026

Fay Sarah

It’s a little happy Hannah the staircase Nero was topped to towing scaffolding. The man that checked us and was very nice and amiable. There was no air-conditioning only a fan in the bathroom was rather small. There were kettle facilities and the beds were comfy enough for one night. Everything was spotless and it’s in quite a good location so couldn’t complain about that. Would possibly look for somewhere with air-conditioning on another visit, alternatively. But this did have twin beds.

6/10

Pleasant

06 Jul 2026

Helen

The room is quite large; however, it has only ONE outlet and no USB ports. No A/C, only one fan, occupying the only outlet, so one must unplug the TV or the fan to use the outlet; we can't have another fan because there is no outlet to plug it in.

Family

4/10

Poor

01 Jul 2026

Hugh

No AC in this hotel makes this a bad hotel to go to in Summer.

2/10

Poor

27 Jun 2026

Paul

No air conditioning. Hotter inside than outside.

10/10

Exceptional

25 Jun 2026

Nigel

Great location near west end attractions.

Partner

6/10

Pleasant

22 Jun 2026

Nick

Clean and functional but rooms very dated and basic. No air conditioning and little ventilation so they were incredibly hot and stuffy at night. Staff were very friendly and helpful.

Friends

10/10

Exceptional

16 Jun 2026

Phyllis

The room was lovely. Staff were very friendly. I didn't get a chance to try the breakfast, which I regret, but it always smelled wonderful. There are many restaurants and coffee shops in easy walking distance. One thing to consider is that the hotel is on a busy street, and if you are not used to sleeping with traffic noises and the sounds of people enjoying nearby pubs, you might want to consider noise-blocking earbuds. I didn't need them but my traveling companion in the next room bought them after the first night. They slept soundly after that.

Friends

10/10

Exceptional

15 Jun 2026

Jennifer

Honestly these guys got us out of a fix and made everything better!

Partner

6/10

Pleasant

14 Jun 2026

Kerry

Positives: great location, clean, tea &
Coffee facilities, hot water

Negatives: floors creak like hell, walls are paper thin, you can hear everything, bathroom tiny, bed incredibly uncomfortable,

Friends_and_family Family

6/10

Pleasant

13 Jun 2026

Jade

No plug sockets in the room, we had to unplug the TV to charge our phones. No air con either, only a fan but again no where to plug it in. Hotel was fine for one night but i wont be rushing back there.

Friends_and_family Family

4/10

Poor

11 Jun 2026

Edward

I booked this hotel for a staff member. He contacted me this morning to say that there was plaster hanging off the wall. No ceiling light and no plug points near the bed. For what I paid for the room and from the photos on the website I expected much better

Self

10/10

Exceptional

07 Jun 2026

Riona

Staff attentive. Room was great with air conditioning especially during the heat wave.

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

Owen

Check in was long and check in staff felt untrained

Friends_and_family Family

4/10

Poor

31 May 2026

Lee

The hotel was clearly falling down as it had structural scaffolding inside holding up the building inside and sticking out of the walls in the room which the advertisement did not mention. The walls are cracked and the furniture old and tired. Staff were ok and friendly enough. Beds were clean and comfortable. Amenities liked water worked well.

Friends_and_family Family

10/10

Exceptional

28 May 2026

Chris

Had a 7th floor room with a couple really cool views out of the narrow, tall bathroom windows. Great bed, good shower. I’d say ask for the 7th floor! But note the elevator (“lift”) only goes to the 6th, then you have to walk a short flight of stairs, so guests with mobility issues won’t want to be higher than the 6th.
Location is amazing - our favourite part of London

Self

2/10

Poor

19 May 2026

Conner

From the moment we arrived, the experience felt far below what you’d expect from a Thistle hotel in central London, especially for £160 for one night.

We arrived around 13:30 and understood we were early, however after the receptionist checked with a manager, we were told the room “wasn’t ready”. The interaction honestly made us feel as though we were being pushed towards paying the early check-in fee instead, so we left our bags and went into London.

When we returned later that evening, check-in became frustratingly chaotic. Despite handing over numbered luggage tags matching each suitcase, we still had to describe every bag before they’d return them. At the same time, the receptionist claimed she couldn’t find our booking, despite the earlier team locating it instantly. What made it worse was repeatedly being asked how to spell my surname whilst she was literally holding my ID.

The room itself was genuinely shocking. Tiny, shabby, visibly dirty and covered in dust, stains and marks. We ended up wiping surfaces down ourselves. The TV had no sound, there was only one usable plug socket, and none by the bedside. Looking outside, there was rubbish and McDonald’s waste scattered below.

Even breakfast ended awkwardly when we were questioned as to why there were two guests, despite my Hotels.com confirmation clearly stating a twin room for two people.

Almost every interaction felt uncomfortable, disorganised or below standard. This experience was nowhere near what I expected

Friends_and_family Friends

10/10

Exceptional

10 May 2026

Shaun

Great location amazing place great price certainly be going back

Self

8/10

Excellent

09 May 2026

Lorna

Excellent customer service
Clean
Quiet
Great location

Would of liked water in the room

Partner

8/10

Excellent

07 May 2026

David

Nice hotel, staff were lovely. Nice breakfast

6/10

Pleasant

07 May 2026

Alan

The central location is excellent but breakfast is an expensive additional cost and my hotel room was tired and in need of redecoration. The room was disappointing considering the cost.

Self

8/10

Excellent

06 May 2026

ABHISHEK

Well connected location. Helpful staff.

Self

6/10

Pleasant

30 Apr 2026

Michelle

Very noisy room overlooking alleyway with people outside the pub making lots of noise until 11.30pm

Self

8/10

Excellent

27 Apr 2026

karen

great central location
clean and comfortable

Friends_and_family Family

8/10

Excellent

26 Apr 2026

Jill

Room wasn’t ready at 3, I had to wait around 20 minutes. Room was small but clean, comfortable bed. Location was perfect for British Museum/Euston

Self

10/10

Exceptional

25 Apr 2026

Tammie

It was a great place to stay, for its location, services, and wonderful breakfast. I would definitely stay there again.

Partner

10/10

Exceptional

23 Apr 2026

Kenneth

Can’t think of anything detrimental to say. Excellent hotel

4/10

Poor

23 Apr 2026

Tim

I was given no information on the hotel amenities, other than \"you need to use your key card to enter the hotel after 19.00 and do you want to upgrade to include breakfast\".
More importantly though, the room walls were paper thin, so I had a very bad night sleep.

4/10

Poor

22 Apr 2026

Barry

No air conditioning in room, radiator had been on all day so unbearably warm, room was very small and in ground floor next to busy street so very noisy and couldn’t open curtains due to location. Definitely not as advertised or value for money

Self

10/10

Exceptional

17 Apr 2026

Gaynor

Clean, warm and well located

Family_with_children

2/10

Poor

17 Apr 2026

Joe

Reception staff were terrible, tried to overcharge me £84 for an upgrade booking I had already confirmed online for £22 then told me the room was no longer available when I refused to pay the extra and downgraded me to a standard room. The room was dark, window overlooked kitchen ventilation ducts with little natural light, was hot and stuffy. The bed and pillows were the most uncomfortable I’ve ever experienced, and the floorboards in the room above were extremely squeaky leading to 2 sleepless nights. The shower was luke warm both mornings even in max temp setting and the cleaners don’t leave any spare toilet roll in the room. The corridors were grubby, poorly maintained and overall the building was very unwelcoming. I did not eat or use any other facilities as I had such low expectations I didn’t want to be further disappointed

10/10

Exceptional

17 Apr 2026

Staci

Location is perfect for sightseeing and shows. Staff were friendly and helpful.

Self

10/10

Exceptional

15 Apr 2026

Les

X

Partner

6/10

Pleasant

15 Apr 2026

Alex

Staff were great, room ok, bathroom ok, one big bare was that all the plug sockets in our room were underneath the TV (which was very new and modern and a large size) and nowhere near the bed or mirror, location is great, property could do with finishing touches but it had clearly been painted recently, beds were comfortable, no air con and we didn’t have the breakfast so can’t comment on that.

Partner

10/10

Exceptional

14 Apr 2026

Rosemarie

Excellent all throughout our stay!

Family_with_children

10/10

Exceptional

14 Apr 2026

Rosemarie

Amazing clean, well maintained property. So convenient and close to many restaurants, stores, cafes and public transportation. Our family room was spacious. Staff were courteous, friendly and helpful whenever needed. This was our second year staying at Thistle and would definitely recommend to family and friends!
Yin & Idris were the best!

10/10

Exceptional

12 Apr 2026

Charlotte

Room was small but is good for a base,was a bit noisey outside at night because of the 2 pubs outside the window but that didnt last past midnight. there was no aircon in the room but it wasnt really warm, bed was comfy. Breakfast was buffet style with a good selection, there could have been a bar to go into for a drink but nothing not even a restaurant for a meal.

Partner

10/10

Exceptional

10 Apr 2026

Josephine

It was always a pleasure to stay at Thistle. We asked for a room with a bit of space.

6/10

Pleasant

09 Apr 2026

Tom

Nice hotel, in a well situated area to access all the Amenities. Very loud at night with a Pub outside and the windows not being sound proof.

Partner

8/10

Excellent

09 Apr 2026

Chuyuan

Location is good, but the room is small and not very clean.

Friends

10/10

Exceptional

06 Apr 2026

Amanda

Good breakfast selection

Friends_and_family Family

8/10

Excellent

04 Apr 2026

Kevin

Breakfast was good

Self

8/10

Excellent

04 Apr 2026

ELLIE

The room was clean. The bed slid around when you sat on it, so we ended up blocking the rollers, helped a bit.
We didn't have breakfast. There is no air-conditioning. They did have a heated towel rack.
Only 1 plug and half of it was used by the TV.

Friends

6/10

Pleasant

01 Apr 2026

Richard

Room quite grubby, walls full of stains, serious issue with ventilation as there isn’t any extractors. When using the shower, steam cannot escape hence why there is so much peeling paint and mould throughout. Staff more interested in personal mobile phones, so it takes a moment to acknowledge you as they’re scrolling through their socials. Pillows quite thin, but we were only allowed one extra pillow between the two of us!

Partner

8/10

Excellent

29 Mar 2026

Bradley

Great staff really helpful. Breakfast was fresh and plentiful. Room was as expected small but everything we needed. Perfect location for all we had planned.

Partner

6/10

Pleasant

29 Mar 2026

Joanne

This hotel was a great location.
The room was lovely and suited our family booking. Beds were comfy and bathroom was very modern.
Breakfast was excellent and very tasty with helpful friendly staff.
My only criticism is the check in female staff member was unhelpful and moody. When I asked if she could put a paper bag in the bin for me, she said.. No.. we don’t have a bin!
The rest of our stay was excellent but the welcome wasn’t very friendly.

Family

8/10

Excellent

28 Mar 2026

Kirsty

Room was good, shower a bit small but it worked and had hot water! Soap etc available to use and towels were soft. Good choices at breakfast and the staff were really friendly and welcoming!

10/10

Exceptional

27 Mar 2026

David

We loved our stay at the Thistle Bloomsbury, i would highly recommend. The room was clean, Idris was a great help an said if we needed any assistance then he would help. Gabrielle on morning we left was also very helpful. Breakfast is good, full english an limited continental, pastries, bagels, fruit an cereal. The manager told us they where having the hotel updated BUT with anywhere your going to have wear an tear an need a updating, so this is no reflection on the hotel it is well kept. The hotel smells amazing as soon as you enter, beds are really comfy. An it is in a great spot. I highly recommend you try the restaurant next door also The Shell I had a steak,chips,salad an my son had Pasta ut was delicious an reasonably priced. I would stay again an recommend this hotel its a great little hotel.

Family

6/10

Pleasant

27 Mar 2026

Morag

Positives first: outstanding location, reasonable rates, spotless room, comfortable bed, good shower.

Negatives: decor is tired and needs refreshing. Our room's windows were very old, single-glazed, and didn't move freely (several layers of paint on old sash-and-case frames). Mildew on upper pane of the bathroom window, and a torn net curtain at the bedroom window. We only had one power socket: it was a double, but one of the outlets was already in use for the television, so we had to take turns charging phones, using hairdryer etc.

Decent enough for a couple of nights, but not longer.

Partner

10/10

Exceptional

27 Mar 2026

Ricardo

There’s a problem with the hot water, i waited the minute they say but almost not hot water

4/10

Poor

24 Mar 2026

Alan

Location great. Staff very friendly and helpful. Building however is shabby and in need of renovation. Carpets are stained, paintwork is peeling, curtains are discoloured and stained. In room 218 there were no power outlets by the bed to charge phone, kettle wasnt working.

Self

4/10

Poor

23 Mar 2026

Rolandson

Great location

Friends

8/10

Excellent

22 Mar 2026

Sarah

Clean room welcoming staff
A bar would’ve been good or somewhere to sit for a group

Friends_and_family Friends

8/10

Excellent

22 Mar 2026

Carolyn

All fine. Great location. Clean but a bit tired

Partner

10/10

Exceptional

21 Mar 2026

Mary

Extremely good value for money
Breakfast excellent
Only minor criticism is not enough plug sockets for charging phones

Friends

8/10

Excellent

21 Mar 2026

Lee

Hotel was in a good location.

8/10

Excellent

11 Mar 2026

Oliver

great pubs and restaurants nearby

8/10

Excellent

10 Mar 2026

Heather

Clean room and hotel, friendly staff. Ideally located for central London and a short walk from Covent Garden.

Self

10/10

Exceptional

27 Feb 2026

Joanne

Stayed 2 nights, ground floor clean and quiet. Great for our base.

Partner

8/10

Excellent

27 Feb 2026

Laura

Nice stay, clean and warm. Disappointed there wasn’t a bar!

Friends_and_family Family

8/10

Excellent

23 Feb 2026

Christina

Check was smooth, this is the second time we have stayed here so it good for an overnight stay. Shame the lift wasn’t working but was only on the second floor thankfully. Bit disappointed with breakfast as you could tell the eggs had been sat there for a while. Any staff we encountered were friendly and always live an express check out.

6/10

Pleasant

22 Feb 2026

Klaudia

Staff were lovely but the hotel is in a bit of a state of disrepair. The room was clean, with ironing board and iron, kettle and big TV. We had a room on the Cosmo Place side, so it was fairly loud until all the bars closed.

Partner

10/10

Exceptional

22 Feb 2026

Samantha

Just a nice stay

Partner

4/10

Poor

22 Feb 2026

Garry

When we arrived on Saturday the only lift was out of order and not being repaired until Monday.
We upgraded our room before we arrived and were informed it was on the 6th (top floor), no offer to help carry our luggage up the stairs 6 floors. We were out of breath and not very happy with the situation.
The junior suit we upgraded to was small no desk, grubby and requires refurbishing.
We asked to be moved back to a standard room on the lowest floor possible, they managed the 2nd floor.
This room was tiny, double bed not much bigger than a single and desperately needs a refurb, every floor board was creaking and the whole hotel just smelt of disinfectant, not very pleasant.

Partner

10/10

Exceptional

21 Feb 2026

Stewart

Great location, clean room, friendly staff

Partner

6/10

Pleasant

21 Feb 2026

Shannon

Room was clean and spacious but the flag pole outside kept clunking in the wind so disturbed our sleep quite a lot. Housekeeping also knocked every 20 minutes from 9.30am despite check out not being until 11am so we felt like we were being rushed out.

Partner

6/10

Pleasant

15 Feb 2026

Samantha

The first room was large but had a double and a single when we booked 3 singles and we asked to move due to all of the damp on the walls.
We moved to a smaller room which was fine but still only set up for two people with towels, cups, glasses etc

Leisure Friends

10/10

Exceptional

15 Feb 2026

Tim

Excellent room, friendly staff

Business

2/10

Poor

13 Feb 2026

Jocelyn

Lovely staff, but room has v strong mould smell, (4th floor)

8/10

Excellent

11 Feb 2026

Carolyn

All good

Self

8/10

Excellent

10 Feb 2026

Tracey

Room was clean but the bathroom a bit on the small side as access to shower was slightly restricted. The room itself was adequate for a standard room.

Leisure Partner

10/10

Exceptional

08 Feb 2026

HL

Great

Business Self

6/10

Pleasant

07 Feb 2026

Graeme

Location of hotel great. My room was in good condition and clean but my son’s (which had not been updated) was a bit dingy. General decor a bit faded, which will probably account for the building noises at 8am each day!
Only one small lift which was out of service for a while one day. Not good when you’re on the 6th floor.
Had a problem with my shower on the first day but in fairness it was sorted out quickly. So, all in all, a comfortable base at a reasonable cost in a great location.

Leisure

6/10

Pleasant

04 Feb 2026

Andrew

Everything was in good condition, however there was a noise problem. The room had single glazing and was noisy. That was a cobbled pedestrian street behind on which a bar was open late, then produce cages were rattled up and down the street quite early in the morning.

6/10

Pleasant

26 Jan 2026

Valerie

The staff were absolutely brilliant but the bed was uncomfortable. The room was cold and the main reason was that the radiator was blocked by the bed.

8/10

Excellent

25 Jan 2026

Steven

Nice hotel. Only stayed for the one night hence why our room was very basic. No complaints, you get what you pay for. More than sufficient for 1 night.

Friends_and_family Family

6/10

Pleasant

25 Jan 2026

Anna

Staff good, admitted rooms had been double booked so we had benn ‘ioKlon

8/10

Excellent

23 Jan 2026

Alison

Helpful staff, comfortable room, great location

8/10

Excellent

20 Jan 2026

A

Good client service oriented professionals especially at the front office.

Partner

8/10

Excellent

19 Jan 2026

Lynn

Booked the day before for a last min trip. Bargain price in January. Friendly helpful staff. We were early for checkin but just wanted to drop a bag off to go out for the day but our room was ready so we were able to go straight to it. It was a cold room on 7th floor, but there was an oil heater in the room which I’m glad I put on before we went out to take the chill out the air for coming back in. Had we waited until we got in it would’ve been freezing. There’s only one lift which is really slow and small 3/4 people max, 2 with luggage, so you may need to wait a while for it if you are unable to use the stairs especially At checkout times. Room was ideal near Holborn station and Russel square, 10/15min walk from Euston station. 15min walk to Covent Garden. Lots of eating places/coffee shops on your doorstep. Perfect for a one night 2 day trip to London and would use again if I was able to source again a cheap price.

Leisure Partner

8/10

Excellent

18 Jan 2026

Susana

Location is very good , clean rooms .
The only thing is the shower, difficult to check the temperature without being inside the shower due the shower head point out to the door, all the water comes out.
Good hotel
If you want to spend 1,2 nights in London.

Leisure Partner

10/10

Exceptional

16 Jan 2026

Amrit Pal

Lovely stay! Our room was clean. Staff was also great and helpful.

Russell Square subway station is a short walking distance.

The British Museum is also walkable from the hotel.

Leisure

10/10

Exceptional

16 Jan 2026

Julian

Staff kind and helpful. Room on floor one fine except for a noise that I suspect emanates from a neighbouring building. But I slept well on the second night, notwithstanding.

Business_and_leisure Self

10/10

Exceptional

11 Jan 2026

Jacob

Room was spotless and check was easy and staff were super nice

Self

10/10

Exceptional

11 Jan 2026

Martina

The staff were very friendly, the room was clean and the shower had great water pressure. Excellent location for Soho and Camden outings. Would definitely recommend.

Partner

10/10

Exceptional

06 Jan 2026

David

Staff were lovely hotel nice and warm. Excellent stay and would go back

Leisure Partner

10/10

Exceptional

04 Jan 2026

Hazel

Very friendly staff and fantastic room. Room was big and bright, very comfortable with a lot of space for a family.

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Paul

Lovely hotel . Breakfast was the best and staff were helpful and friendly

Partner

10/10

Exceptional

29 Dec 2025

michael

Yes

Partner

2/10

Poor

17 Dec 2025

Begüm

I recently stayed at this hotel and it was one of the most disappointing experiences I’ve ever had. The value for money is absolutely nonexistent. They assign rooms on the 5th and 7th floors, yet the elevators have reportedly been out of service for at least two weeks. Carrying luggage up and down multiple floors was unacceptable for the price point.they are not offering help

rooms shown online are clearly from the few renovated units, but the majority of the rooms are old, worn out, and far from clean. The carpets and curtains were stained and smelled unpleasant. There is no air conditioning, which is shocking for any modern hotel. The windows are like museum style wooden frames that barely open or close, letting in cold air and outside noise.

Another strange detail: instead of providing complimentary water, they started to sell a week before and sell them .The towels had no fresh scent and felt poorly maintained.

The bed was extremely small, barely the size of a single bed, and not even stable. The base slides to the sides with the slightest movement, making it impossible to sleep comfortably.

Overall, this hotel fails in all basic standards of comfort, cleanliness, and service. I would strongly advise future guests to avoid this place there are far better options in the same area for the same or even lower price. I wish I had seen an honest review before booking; hopefully, this helps someone else.

Partner

6/10

Pleasant

13 Dec 2025

Kevan

Room very small, lift out of operation.

Business

6/10

Pleasant

09 Dec 2025

Gail

Lift was broken go

6/10

Pleasant

08 Dec 2025

Mark

The lift was out of action, which seemed to have been for more than a day or so. Although the room had a nice corner window the floor was squeaky walking in it and throughout the night you could hear those above you as they moved around. Stains on the carpet. The bathroom was also awkward where you walked in and had to be an acrobat around the door. Perhaps it was just unlucky…… it was room 303.

Partner