Name: Radisson Blu Edwardian Mercer Street Hotel London
Address: 20 Mercer Street, Covent Garden, 20, London, WC2H 9HD, GB

10/10

Exceptional

19 Jul 2026

Tracey

This hotel is in a great location. They are the seven dials which has a ton of restaurants, stores, and things to do. It’s very bustling, but also convenient. The rooms are renovated and very nice. The bathroom was a little small, but honestly that’s to be expected in a city hotel in Europe. We’ve stayed here several times and would stay here again. It’s a great choice in London.

Friends

10/10

Exceptional

14 Jul 2026

Hannah

Staff were extremely kind and courteous. Room was spotless, well-stocked, chic, and comfortable. Breakfast was also very nice. This hotel is very close to the Underground, super convenient for getting on the Elizabeth line to Heathrow (terminals 2 & 3) without any transfers. Very glad we stayed here, and would do so again without a doubt.

Friends_and_family Friends

8/10

Excellent

06 Jul 2026

Mr G J

Room should be serviced everyday water in room should replaced without asking each day especially given hot weather - staff provided when asked

Self

10/10

Exceptional

05 Jul 2026

Craig

A return stay to this property did not disappoint! We stayed a few days in May and again for a few days in June. Staff was very helpful and professional. Great location for things we wanted to see and do this trip. Room was comfortable - just right for us. Enjoyed the breakfast and dinner/lounge also. Would recommend!

10/10

Exceptional

20 Jun 2026

Keith

Staff were very helpful. We came earlier than check in and allowed us to store our bags. The gym was small but equipped enough for basic workout.

Friends_and_family Family

8/10

Excellent

17 Jun 2026

Linda

Check-in was a bit of a nightmare - despite communication beforehand where the hotel assured that all would be well. It wasn't.

Other than that, great hotel, great location, great stay.

Family_with_children

10/10

Exceptional

11 Jun 2026

Bonnie

We stayed in one of their renovated rooms which was beautiful. My only comment would be the bath/shower. The partial glass barrier that protects the water from flooding the bathroom is too short, water splashes onto the floor. As well it’s a challenge getting out. I know people sometimes prefer baths but a shower stall would have been more practical because it’s a small bathroom. They are in the process of renovating all of the rooms.

The hotel location is amazing, lots of access to restaurants. There is a new food hall that opened up very close to it. The area is quiet. We would highly recommend it.

We wanted to thank Edward Parkes the Concierge at the hotel for his assistance with a problem we had with the car service. The staff at the hotel were wonderful shout out to the cleaning staff.

The breakfast was great, lots of healthy options. We had dinner at the restaurant very good but expensive.

Partner

10/10

Exceptional

05 Jun 2026

Mark

Ideal location and the most friendly staff possible! They went above and beyond for us several times! Strongly recommend!

Partner

10/10

Exceptional

03 Jun 2026

Erin

What a lovely stay we had at the Radisson Blu in Covent Square/Seven Dials! The staff was phenomenal. You would have thought we were at a luxury resort with the level of service and support the staff provided. In particular the concierge, both Ed and George, were tremendously helpful and kind. When we come back to London we will absolutely be repeat guests! I could t have asked for more from our visit!

Family

10/10

Exceptional

31 May 2026

Tim

The hotel is well located and the staff are very professional and helpful. Our “premium”room (701) was cozy but comfortable for two people with good light and a nice view — and recently refurbished. While the bathroom barely fit one person, the room was a good value given current London prices. We enjoyed our stay and will return on our next visit to London.

Partner

10/10

Exceptional

24 May 2026

Daniel T

Great location. Helpful, authentically friendly staff. Clean, updated rooms. Great breakfast at a fair price. Lovely bar.

Friends

10/10

Exceptional

23 May 2026

martin

Excellent location for theater ,museums and dinning…Our room was spacious and comfortable and quiet..Breakfast buffet was good and had made to order items ..Staff was very helpful …Hotel was spotless…

Partner

10/10

Exceptional

14 May 2026

Joanna

Great staff and location. Perfect for walking around and to the tube.

10/10

Exceptional

10 May 2026

Robert

Nice hotel with friendly, helpful staff. Our room was spacious and recently updated. Being able to adjust the temperature in the room was helpful.

Even though it is a crowded area, the hotel was quiet and we were not disturbed by noise outside. The bed was comfortable and we bother slept very well.

The breakfast buffet is well done and we able to also order a few things to be prepared fresh: Eggs Benedict and French Toast, which we both enjoyed.

Very satisfied with our stay and would stay here again.

Partner

10/10

Exceptional

09 May 2026

Norman

Great location, great staff! Can't wait to go back!

Partner

8/10

Excellent

06 May 2026

David

Great location and helpful staff. Our A/C was either ON or OFF(no temp control). We left a window cracked and had good weather. Room service was good too.

Partner

8/10

Excellent

03 May 2026

Liliana

New room was full of dust from construction. Doors outside very noisy. New rooms on top floor extremely small, no place to put luggage but closed and standing up.

Family

6/10

Pleasant

25 Apr 2026

Jessica N

It was expensive for what you got, location was ok but not worth the price.

Self

8/10

Excellent

23 Apr 2026

Mark

Breakfast was excellent. Rooms are very small. Cleaning carts left in the corridor by the lifts throughout the entire duration of my stay was not a good presentation of the hotel.

Self

10/10

Exceptional

31 Mar 2026

Jeananne

Staff very helpful in moving us to a twin room when I hadn’t properly specified that was what I required.

Friends_and_family Family

10/10

Exceptional

30 Mar 2026

Donna

Ed from Concierge met me at the door, brought in my luggage, checked me in & took me to my room. What a treat, that’s real service. Room was cleaned each day of my stay. I would definitely stay again. Location good for walking around London.

Self

8/10

Excellent

29 Mar 2026

ernest

Renovations noise

Friends_and_family Friends

6/10

Pleasant

28 Feb 2026

Heather

Bigger bed. We asked for 2 singles and instead got a small double

8/10

Excellent

23 Feb 2026

Karen

Clean room

10/10

Exceptional

22 Feb 2026

ESRA

Excellent location!!!!!
Very professional and friendly front desk staff.
They made our stay a lot easier ❤️❤️

Family_with_children

10/10

Exceptional

18 Feb 2026

Liliana

Room was 4 stars, shower not spotless is some places. Staff excellent. Locations very good.

Friends

10/10

Exceptional

15 Feb 2026

Nicky

Would highly recommend a stay here, staff were courteous and very helpful.
Room was spacious clean and well appointed.
Location was fabulous and very near to the theatre we went to and the breakfast is one of the best we've ever had.

Leisure Partner

10/10

Exceptional

07 Feb 2026

Declan

Janet at the front desk was excellent

8/10

Excellent

07 Feb 2026

Fiona

Staff were helpful & friendly.
Good location.

Leisure Family_with_children

6/10

Pleasant

02 Feb 2026

Sarah

Bathroom was a little well worn. Evidence of water damage on door and grubby around the edges of the bath. Loud construction work started at 8am directly above us which we were not informed of during check in. Location is excellent.

Leisure

10/10

Exceptional

01 Feb 2026

Dawn

Excellent hotel. Brilliant service and breakfast!

Leisure Partner

10/10

Exceptional

26 Jan 2026

Brandy

Clean Rooms, Staff is helpful. This is the best location to stay in London.

Leisure Family

10/10

Exceptional

25 Jan 2026

Nathalie

Loved it! The location, the service

6/10

Pleasant

20 Jan 2026

Aline

We were in a superior room but it was cramped , no fridge/ mini bar, very small wardrobe and no drawers at all. View awful but more importantly, very little natural light. Very basic. On the plus side the staff were very helpful and the location is great.

Leisure Family

10/10

Exceptional

19 Jan 2026

Victoria

Overall very good

Friends_and_family Friends

8/10

Excellent

18 Jan 2026

Elaine

Rooms were compact but that is to be expected in a busy, metropolitan city. Very clean hotel with a helpful, knowledgeable, welcoming Reception team, specifically Pratik.

Leisure Family

10/10

Exceptional

18 Jan 2026

Mike

Amazing hotel, great location and excellent staff.

Stayed here for a theatre visit and it couldn't be any closer to The West End - 3 minutes walk and we were in the heart of theatre land. 10 minutes walk took us to Trafalgar Square and many shops of all varieties on the way if you need anything.

A fantastic warm welcome as we arrived, Helen showed us around the hotel and ensured we had a room that met our requirements. They noted that it was recently my 50th birthday so also placed a chilled bottle of wine, mousse cake and card (hand written) on the table - a lovely thoughtful touch.

Hotel was nice and quiet, clean and excellently maintained - room was spotless and blackout curtains worked well so despite being in a very busy part of London we slept extremely well.

Next morning we awoke and came down to the restaurant for breakfast (included in our booking). Both buffet cooked and continental were available plus fresh coffee from a bean to cup machine. I can honestly say it's one of the best hotel breakfasts I've ever had - top quality food and all at the correct temperatures. An honourable mention goes to the creamy scrambled eggs and wide selection of cold meats - good healthy choices for those on carnivore/keto diets!

Upon check out they were happy to look after our luggage whilst we wandered around the nearby galleries at no extra cost.

We'll certainly return to this hotel when we're in London and highly recommend it to anyone visiting the West End or surrounding ar

Partner

10/10

Exceptional

16 Jan 2026

Gillian

Staff very friendly and polite on arrival. The room was more than adequate for three people. Very clean and comfortable

10/10

Exceptional

13 Jan 2026

Meredith

Room was absolutely amazing, location for everything but especially theatres perfect, very helpful reception staff and concierge lovely.

Self

10/10

Exceptional

13 Jan 2026

David

Hotel was spotless including room. Service was excellent from start to finish. Excellent location.

Partner

10/10

Exceptional

05 Jan 2026

Lizelle

Amazing customer service , great hotel fantastic location

Self

10/10

Exceptional

02 Jan 2026

Afsaneh

Good location, great staff and good rooms clean and comfortable

Leisure Family

10/10

Exceptional

31 Dec 2025

darrell

Everything was fantastic have stayed here before would definitely recommend this hotel

Leisure Friends

10/10

Exceptional

29 Dec 2025

Tricia

Stayed room only in December. Immaculate room and bathroom. Friendly helpful staff. Great location with lots shops and eating places. Only complaint the large shower head couldn’t get on. Used hand held shower instead

Self

10/10

Exceptional

27 Dec 2025

Pauline

All good. Great location.

Leisure Friends

10/10

Exceptional

21 Dec 2025

christopher

staff friendly and courteous. Room spotless.
Lovely welcome on my wifes birthday. Look forward to our return stay

Partner

10/10

Exceptional

16 Dec 2025

Phil

The room was spotless, staff were excellent and the breakfast was plentifull and nicely prepared.

Partner

10/10

Exceptional

16 Dec 2025

Ian

Nice comfortable room. Rest of the hotel modern and bright. Excellent location.

Business

10/10

Exceptional

08 Dec 2025

Mr Geoffrey

Had a fantastic stay staff brilliant & friendly, can't do enough for you. Definitely be back to the Radisson blu Mercer Street.

Partner

10/10

Exceptional

08 Dec 2025

Beverley

Food was amazing. Staff were extremely helpful. Nothing was too much trouble.

Leisure

10/10

Exceptional

06 Dec 2025

Max

The Room was amazing and the staff where so jolly and helpful.

Will definitely return to stay again.

Just the restaurant was a little too expensive with Taxes. Sorry wont be eating and drinking there again.
The pub across the road was so much better.

Leisure Partner

10/10

Exceptional

04 Dec 2025

Stephanie

I cannot say enough
Good things about this hotel! The staff is very nice and hotel. I loved the location. It was convenient to walk around to get on the tube. It was difficult at peak hours to get a taxi but we ended up talk to the next corner to pick up. The staff was so personable and kind. They helped with recommendations and were genuinely interested in our day and plans. The room, even though to me small was still good. Bed was comfortable bathroom was clean and great shower pressure. When I go back to London I will definitely stay here again

Leisure Family

10/10

Exceptional

02 Dec 2025

Michael

Receptionist perfect check in & check out

Leisure Family

10/10

Exceptional

30 Nov 2025

Alastair

C

10/10

Exceptional

27 Nov 2025

eunice winona

Comfortable and clean room. Very friendly and courteous staff! Many thanks to George, Helen and Afroza! They were helpful with directions, reservations, and cab rides! Great staff like these young people make the difference between a good hotel and a great hotel! I wish these people continued success!

Leisure Self

10/10

Exceptional

26 Nov 2025

Mary

The service was excellent. Everyone was so helpful and pleasant! The hotel is in a wonderful location!

Friends_and_family Friends

10/10

Exceptional

18 Nov 2025

Monica

Staff, location, you are in the most vibrant part of London and it's still incredibly quiet. The restaurant and the pillows!

Leisure Partner

8/10

Excellent

12 Nov 2025

Louise

Very small rooms but great location close to lots of tourist stuff. Highly recommended

Partner

10/10

Exceptional

12 Nov 2025

Anne Lise

Lovely hotel and in a great location. Very friendly staff!

Leisure Self

10/10

Exceptional

11 Nov 2025

Andy

Lovely hotel, great lovely location

Partner

10/10

Exceptional

11 Nov 2025

Alicia

Staff was lovely, helpful. Wonderful location, rooms impeccable, This is the place to stay. I cant wait to return. This hotel checks every box, most importantly the staff. Thank you to Edward and the crew.

Leisure Friends

10/10

Exceptional

08 Nov 2025

Joyce

First time to London and had this hotel recommended to me by a friend who had stayed there. Location was amazing… so many cute shops, restaurants and theaters all within walking distance. It was easy to get to all the tourist attractions via the local buses and tube stations.

Hotel room was comfortable and clean and the staff was lovely. Pratik and George in particular were so friendly and helpful.

The premium room was worth it for the extra space, especially for a week long stay. There is a lot of foot traffic outside but it was quiet at a reasonable hour but if you’re early to bed or sensitive to outside noise, maybe request a higher floor.

Would definitely stay here again. Excellent experience!

Friends_and_family Family

8/10

Excellent

08 Nov 2025

Scott

Great location. Easy to get to the Underground and to all of the historic sites you want to see. Staff were very friendly and helpful. Very busy in the Seven Dials so don’t forget to make a dinner reservation.

Leisure Partner

10/10

Exceptional

31 Oct 2025

Eilish

Great staff, location and ambiance

10/10

Exceptional

25 Oct 2025

Howard

Delicious buffet, and you can order custom egg dishes, such as eggs benedict. Healthy fruit and

Business

10/10

Exceptional

22 Oct 2025

shlomi

Great staff, very good hospitality

Friends_and_family Family

10/10

Exceptional

19 Oct 2025

Julia

Always love the Mercer St Radisson Blu.

Leisure Friends

10/10

Exceptional

16 Oct 2025

Ashley

Amazing central location, close to a number of tube/subway stations. Front desk staff super friendly and always game to help. Get the breakfast included with your room - it was a great selection and a wonderful way to start your day. Thing to note: showers are quite short. At 5’10” I JUST fit. Maybe had to bend slightly to get in the water. Crazy how low the ceiling was in the bathroom.

Friends_and_family Friends

10/10

Exceptional

14 Oct 2025

Elba

Great hotel for a quick visit, close to everything and the staff is great! Specially Ed!

8/10

Excellent

12 Oct 2025

Daniel

First room we were given had been smoked in - the bathroom reeked of cigarette smoke. This is a no smoking hotel and I appreciate the hotel cant stop it from happening but the room should not have been allocated until the smell was gone.

We were given a smaller, more dated room in the same class as our original booking, unfortunately this room had a sizeable burn mark in the carpet which did not look great. A handyman came during our stay so we assume the hotel was aware and were going to replace the carpet at some point.

We’ve stayed here 4 times over the years, the location is second to none and the staff are always lovely. The restaurant is excellent, too. The rooms can unfortunately be a little hit or miss.

Business_and_leisure Family_with_children

8/10

Excellent

10 Oct 2025

Frances

Staff super friendly, bed very comfortable and shower fantastic. A few small issues were very quickly rectified (I couldn’t change the thermostat so had to ask reception to do it remotely) and the queen bed is a small double so fine for me but not really great for a couple. Despite it being in the middle of Covent Garden with the windows shut I wasn’t disturbed too much. Very grateful for big fluffy pillows. Breakfast buffet options were plentiful and options to have freshly made food were great though a proper espresso made coffee would have been better as they have one behind the bar but you had to use a machine in the dining room
Which just wasn’t as good.

Recommended

Business

10/10

Exceptional

01 Oct 2025

Maricela

The property is very close to everything and the staff was wonderful.

Leisure Family

6/10

Pleasant

30 Sep 2025

John

Decent hotel

The front desk staff was great, but we weren't crazy about the one concierge - he recommended three pubs saying we didn't need a reservation; the first one had no openings and the second one had terrible food. He should have offered to make us a reservation. The room could have been cleaner, especially for the price; there were stains on the carpet and the bathroom didn't feel as clean as it could be. It was really hot in the room with just the heavy duvet - we tried turning the temperature down but it didn't really help. The location was great - walkable to the train and lots of restaurants and sites. It was loud outside when we first went to bed, however.

Partner

10/10

Exceptional

29 Sep 2025

Karen

Great location, the staff were very friendly and helpful. Food at the restaurant was amazing.

Leisure Family

10/10

Exceptional

28 Sep 2025

Nuray

Very friendly and helpful staff, great location, and clean and tidy room.

Business_and_leisure Self

4/10

Poor

24 Sep 2025

Anna

Small room

Small room for the money and did not incube breakfast

10/10

Exceptional

23 Sep 2025

RANDY

Ed and the front desk provided great service
Very helpfull

Partner

10/10

Exceptional

22 Sep 2025

Dr.David

Proximity to shops and restaurants, close to the underground .. Clean spacious room for London.

Leisure Friends

10/10

Exceptional

22 Sep 2025

Lesley

Great location

Partner

10/10

Exceptional

19 Sep 2025

Peter

Nice clean room hotel with a great location!
Breakfast very nice with many quality options

Leisure Partner

8/10

Excellent

19 Sep 2025

Eilish

C

10/10

Exceptional

13 Sep 2025

Mario

I loved this hotel, great location, nice & clean room, top notch service. I would stay there again.

Leisure Self

8/10

Excellent

11 Sep 2025

Mr D C

Good hotel, very clean snd in a great location. Room was a little bland but comfortable.

Leisure Partner

10/10

Exceptional

01 Sep 2025

John

Best location in London

We have stayed at this Radisson several times and never
think about changing our accommodations. The location
is perfect for seeing London…walking distance to most
museums, theaters, and historic sites. Plus there are
wonderful restaurants right outside the door.

Friends_and_family Family

10/10

Exceptional

26 Aug 2025

Joseph

Everything about staying at this property was amazing. Would stay there again in a heartbeat. It was clean, the staff was friendly and helpful. 10/10

Leisure Partner

6/10

Pleasant

25 Aug 2025

Christine

Nice location

10/10

Exceptional

24 Aug 2025

Fiona

Perfect location

Lovely hotel in the perfect location. Staff were very helpful. Can’t wait to go back.

Friends_and_family Family

10/10

Exceptional

19 Aug 2025

Carla

Great time, centrally located.

Partner

10/10

Exceptional

18 Aug 2025

tamanna

Fantastic property in a fantastic location. The front desk representative - Afroza was awesome and explained all the details about the stay. Thanks Afroza for recommending food at Monmouth Kitchen. We loved it.

Leisure Family

6/10

Pleasant

18 Aug 2025

Nicholas

Booked a double room but when checked in got told we had a twin. After a protest we were told we had been upgraded to a double. Bed lovely and comfortable. Room tiny! This I my eyes was not an upgrade! Very disappointed.
Booked through Hotels.com and felt we were penalised for doing so.

Friends_and_family Family

8/10

Excellent

17 Aug 2025

Emma

Central location. Easy to access public transport.

Leisure Partner

10/10

Exceptional

14 Aug 2025

Fiona

Great quirky building in a fabulous location. Easy walking distance to everything

Leisure Partner

10/10

Exceptional

13 Aug 2025

Verified traveler

Hotel was very central for getting about service fantastic room spotless staff very good and lovely breakfast

Partner

10/10

Exceptional

12 Aug 2025

Gerald

Location was close to the theaters.

Leisure Partner

10/10

Exceptional

10 Aug 2025

Matthew

The corner suite was spacious,

4/10

Poor

09 Aug 2025

Bushra

Great location facilities need attention

Location of hotel is great. Staff are very friendly but standard room was below standard . Not enough room to hang clothes, bed was not comfortable at all . Blinds poor and very poor view. No toilet on ground floor. I would come again for locations but facilities need improvement . No mini bar

Friends_and_family Family

10/10

Exceptional

05 Aug 2025

richard

Traveling solo and with a cast from a broken leg- the staff were incredibly helpful in every way. Made a really difference to my stay.

Leisure Self

10/10

Exceptional

01 Aug 2025

Simon

Great hotel that was ideally located for my trip