St Martins Lane

United Kingdom , London
LONDON, St. Martin'S Lane, 45
Show on Google | Website | Map

100 reviews shown

10/10

Exceptional

25 Apr 2026

Caroline

Nice hotel. Great location for theater and touring near Trafalgar Square. Staff was very friendly and helpful. Rooms were bigger than expected and in good condition. We added a rollaway bed for our daughter and it fit well. We didn’t have any noise problems which is often a problem in larger cities. There is a nice coffee shop downstairs that hotel guests can access from the lobby. . I would definitely stay here again.

Family_with_children

10/10

Exceptional

24 Apr 2026

Daisy

Pleasantly surprised about the hotel. Modern and minimalist furnishings, great customer service (from doorman, front desk, housekeeping and room service)—everyone was very friendly! Hotel is in a prime spot—close to many attractions by foot with easy access to bus and tube. Only disappointment was not being able to try the restaurant and bar. Would definitely stay here again!

Family

10/10

Exceptional

23 Apr 2026

Nicholas

Absolute perfect location. Staff was attentive, the room was nice,and clean, and concierge did a great job with my request.

Partner

10/10

Exceptional

23 Apr 2026

Wendy

Breakfast menu excellent… staff attentive…decor.. fabulous..fun place with super service!

10/10

Exceptional

21 Apr 2026

RAUL

excellent location, great staff, and very good cooking (breakfast and dinner). Room (we did an upgrade) was 10 over 10.

Family

10/10

Exceptional

20 Apr 2026

Lisa

The staff was very helpful, especially Vi, who helped us before and during our trip to make it extra special.
The hotel’s location was ideal for walking to tourist destinations, and great restaurants. It was elegant, not a kitschy area but if you want that Picadilly Circus is close.

Partner

10/10

Exceptional

14 Apr 2026

John

Clean room, friendly staff and a can’t-beat location

10/10

Exceptional

13 Apr 2026

Sue

The welcome at this hotel was exceptional. It was my wife’s birthday and unfortunately had to dine alone. The staff were fantastic!
Position in the heart of Covent Garden great. We will definitely be back

Partner

10/10

Exceptional

12 Apr 2026

Michaela Lara

Amazing hotel; beautifully appointed rooms; fabulous staff. Honestly it was beyond fantastic!

Family_with_children

10/10

Exceptional

12 Apr 2026

Chung-Wai

Great location. Lovely rooms. Good Wifi.

Partner

10/10

Exceptional

12 Apr 2026

jason

Great breakfast, staff & location.

Friends_and_family Family

6/10

Pleasant

10 Apr 2026

Edward m Myron

Did not use either.

10/10

Exceptional

10 Apr 2026

Emre

Clean room

Family_with_children

10/10

Exceptional

09 Apr 2026

salvador

all the staff was great. clean place

Family_with_children

10/10

Exceptional

09 Apr 2026

Frederick

Amazing hotel in an even more amazing location. Steps from Trafalgar Square, museums, Covent garden, theater shopping and fabulous restaurants all with in a five minute or less walk.

Makes business tracked. Because it if have a spare hour or two you can literally walk across the street to a choose of two of England best art museums which are free and then grab lunch or dinner. I recommend Fumo for Italian and Barbara for French. But their are hundreds of restraunts of all price point with in a five to ten minute radius. Same with shopping. Top high street stores boutiques and little tourist trinket shops all with in five minute walk. Hotel has two bars and wonderful breakfast. Didn’t try the restaurant. But having a nice bar for a let night drink ( open late) was a plus after the theater. Many other spots are closed at that late hour. Rooms at sound proof for light sleepers! Shower was like a waterfall. Met all of what I want in a great hotel visiting a world class city like London. Rooms are also large. A rarity in London at this price point.

10/10

Exceptional

06 Apr 2026

Elizabeth

The property was incredible. Very close to the heart of London. Walking distance to most main attractions and great restaurants

Partner

10/10

Exceptional

05 Apr 2026

Laura

Great location. Walking distance to everything. Great stay!!

Family

10/10

Exceptional

03 Apr 2026

Elizabeth

It was lovely.

Business Partner

8/10

Excellent

03 Apr 2026

Sandra

Great location! Close to restaurants, metro station and attractions. Staff were friendly and helpful, always opening door to greet customers. Room was spacious and clean upon arrival. We were able to check in earlier than expected which is always appreciated!

Family_with_children

8/10

Excellent

02 Apr 2026

Serena

The staff at breakfast were not attentive and I had to ask mo

10/10

Exceptional

01 Apr 2026

Ciara

Open toilet which was unusual, might not suit everyone

Family

8/10

Excellent

29 Mar 2026

Tina

Excellent hotel but knowledge of being gluten free is very limited. More education about this issue is needed

Friends_and_family Friends

10/10

Exceptional

29 Mar 2026

Andreas Jutaro

Petfect location for the West End shows and all of central London, spacious clean rooms, mini bar well equipped, all amenities function well, good sized and equipped bathroom, in short 10/10. Will be back here for my future London trips.

Family

10/10

Exceptional

29 Mar 2026

Mark

The room was very Modern and a comfortable. The bathroom was a great size and both the bath and shower were great. The hotel itself was ideally located for us. It was a 5 min walk from the train station and right in the middle of everything we wanted to do. I had messaged the hotel ahead of our stay to request a room with a bath and as promised they were able to provide. Great hotel all round, would definitely stay again

Partner

10/10

Exceptional

29 Mar 2026

Mike B

Staff excellent. Great location.

Partner

10/10

Exceptional

29 Mar 2026

David

Perfect West End location

8/10

Excellent

29 Mar 2026

Suchi

Breakfast was okay. Our room AC wasn’t working and I had informed concierge but they didn’t fix it for the rest of our stay. Little disappointed as had to keep windows open and we spent 5 nights here

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Juliette

Great location hotel doesn’t look much from the outside but rooms quite large and have excellent facilities
Breakfast good

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Alex

Staff friendly and helpful. Room service quick and responsive.

Partner

10/10

Exceptional

19 Mar 2026

Adam

Everyone and everything was great!
I think this hotel may become my “place to stay” in London.
Great location for Museums, theatre, and food

10/10

Exceptional

18 Mar 2026

Shamrez

The hotel was excellent and was in a perfect location. Will definitely stay here again

10/10

Exceptional

17 Mar 2026

Nushin

Excellent location. Near multiple tube stops and great Neighbourhood. Very comfortable room. Great bathroom and shower.

Partner

6/10

Pleasant

14 Mar 2026

Morten S

5 star hotel with outdated rooms , just very plain

Friends_and_family Friends

10/10

Exceptional

10 Mar 2026

Stephane

Really nice place to stay. It’s well located (theaters, restaurants, underground station)

10/10

Exceptional

05 Mar 2026

Kevin

The staff were attentive and always very helpful. They made the experience seamless!

6/10

Pleasant

03 Mar 2026

Erica Nicole

St Martins Lane is in a very walkable location, which was convenient for exploring London. The staff was friendly and welcoming during my stay.

Title: Great Location, But Not the Right Fit for Me

St Martins Lane is in a very walkable location, and the staff was friendly during my stay.

However, the overall atmosphere felt dark and a bit outdated for my taste. My room was also quite cold, which made it less comfortable than I had hoped. The space felt gloomy, and I was looking for something brighter and more inviting.

While others may enjoy the style, it just was not the right fit for me.

8/10

Excellent

01 Mar 2026

Dawn

Beautifully appointed room, spacious lobby, fabulous breakfast, perfect location!

Partner

10/10

Exceptional

20 Feb 2026

Abigail

Great location and staff

8/10

Excellent

19 Feb 2026

Sharon

Excellent location, clean room, comfortable bed.

8/10

Excellent

19 Feb 2026

Alison

Lovely room with amazing shower. Tv reception kept cutting out though. Very few teabags but lots of attempt to get you to buy stuff so we didn’t dare drink the water in case charged!

Partner

10/10

Exceptional

17 Feb 2026

Adam

Always stay here in london! Never does me wrong. Brilliant.

Partner

10/10

Exceptional

17 Feb 2026

Henry

Great location, staff, room, coffee shop

10/10

Exceptional

16 Feb 2026

Brian

Quiet and amazing location

Partner

10/10

Exceptional

12 Feb 2026

NARENDRA

Excellent room with great housekeeping

Partner

10/10

Exceptional

09 Feb 2026

Darcy

Staff were amazing.

10/10

Exceptional

09 Feb 2026

Katharine

Great staff - cool room - perfect location. I will be back!

Leisure Self

10/10

Exceptional

08 Feb 2026

Helen

Lovely as usual. A perfect room, very well equipped, and ideally situated for our trip. Would definitely stay again

10/10

Exceptional

05 Feb 2026

jane

Reception staff were very welcoming, even though the whole hotel lost power and there was very noisy building works.
My room was upgraded and I cannot have been more impressed with the facilities.

Business Self

8/10

Excellent

04 Feb 2026

MIchael

Great location 10/10
Huge vindues providing plenty of light into the room. Unfortunately all windows has blinds which limited the views.
Also ok size rooms.

Very service minded staff

Only drawback is lack of soundproofing in the barhroom. This can make your stay very intimate…….

Leisure Partner

10/10

Exceptional

03 Feb 2026

brock

Clean rooms, kind and attentive staff, great location for accessing “must dos” while visiting London. Walkable to many places.

Partner

10/10

Exceptional

02 Feb 2026

neal

great location, friendly staff, clean room and fresh linens each day. the restaurant had nice selections and the speakeasy was fun too.

Partner

8/10

Excellent

25 Jan 2026

Clare

Location excellent reception staff ok breakfast ok didn’t think there should be extra £10 charge for the breakfast menu. Rooms bit clinical in design but that’s personal taste.

Leisure Partner

10/10

Exceptional

25 Jan 2026

Tina

One of my favourite hotels in London. Rooms are lovely with excellent water pressure, the gym is small but functional. Staff are friendly and efficient.

Friends_and_family Family

10/10

Exceptional

19 Jan 2026

Bridgett Mary

Excellent comfortable clean room a short walk from Trafalgar Square and Covent Garden theatres. Breakfast offered a good variety of options for all appetites. Hotel restaurant worth checking out for pre-theatre dining.

Leisure Partner

10/10

Exceptional

14 Jan 2026

William

Always a warm welcome and super comfy beds

Leisure Partner

10/10

Exceptional

11 Jan 2026

Calum

Nice

Leisure Partner

8/10

Excellent

10 Jan 2026

Jason

Overall a nice hotel in a great location for exploring London. We had 2 rooms for the weeks, deluxe garden rooms. The staff were very nice, doormen were super friendly and helpful. The rooms and bathroom/shower were clean, nice toiletries, with robes & slippers, umbrella. Beds were comfy with lots of pillows. The shower had amazing water pressure! Housekeeping were great with daily service, replenished water, tea bags etc. Staff was also very prompt when we had questions or issues. Also, our flight arrived early and they were very awesome and got us into one of our 2 rooms early, so we could freshen up and store our lugguage before heading out to explore.
Rooms are petite, not alot of wardrobe storage, we had to keep most of our clothes in our suitcases. Walls are a bit thin, and can here adjacent room. In our 2nd room, we had trouble keeping it warm, they came to fix it but the heat only worked well for a night and went back to being cold. I'm sure they would have switched the room out but we didn't want to repack and our rooms were next to each other and we liked that convenience, so dealt with the cold temp. Overall good stay, would recommend.

Friends_and_family Family

10/10

Exceptional

08 Jan 2026

Kathleen

Room was spotless, very clean, bathroom large which is nice with plenty of shelves!!!! We had a room with two beds, and that was a bit crunched. I would probably get the deluxe next time for more space. Breakfast was great, lots of variety. The location can't be beat.

Leisure Family

10/10

Exceptional

06 Jan 2026

Myung Ho

everything is OK!

10/10

Exceptional

06 Jan 2026

Brian

The Staff (especially Veronica) were helpful, kind and always appeared glad you were there it’s then!

Leisure Family

10/10

Exceptional

01 Jan 2026

Andrew

Every bit of our trip was excellent. Going “home” to St. Martin’s Lane each night was a pleasure.

10/10

Exceptional

29 Dec 2025

Eduardo

Great and stylish hotel at the center of Covent Garden and the West End. Friendly staff. But rooms are a bit too small for more than a couple and for longer stay.

10/10

Exceptional

27 Dec 2025

ahmad

Great location, wonderful daily room upkeep, friendly and professional staff, especially Viza , who greeted us daily in the lobby with a warm smile and offering to help in anyway needed. All in all , this was a great experience

Leisure Family

10/10

Exceptional

27 Dec 2025

Linda

Great service

Friends_and_family Family

8/10

Excellent

23 Dec 2025

Sandra

Could not get in room till 3.30. Had to pay £10 extra if we had anything on breakfast menu - buffet was all that was included. Nothing plugged in where it should have for safety - kettle & coffee maker!! Staff obliging. Hotel very comfortable & great location - for us it was a few steps to the London Coliseum.

10/10

Exceptional

21 Dec 2025

Dale

Room was clean although bathroom washbasin had multiple chips in which on appearance looked like it wasn’t clean.
Long wait for hot drinks at breakfast but a fabulous menu and good quality produce.
Front desk staff extremely friendly and helpful.

Leisure Partner

10/10

Exceptional

20 Dec 2025

Rachel

The staff was fabulous!

Leisure

10/10

Exceptional

16 Dec 2025

Linda

This hotel is excellent! The room is very good, but the customer service is nothing short of amazing. Staff member Phil helped park our car and staff member Viza helped escort us all the way to Chinatown when we said we wanted to head there for dinner. Really friendly and attentive staff. Kudos

Friends_and_family Family

8/10

Excellent

15 Dec 2025

Stephen

Had a lovely stay here , staff were really helpful and friendly . Great location in Covent Garden .

Leisure

10/10

Exceptional

14 Dec 2025

Poul

Excellent food

Partner

8/10

Excellent

12 Dec 2025

Steven

Great staff!!

6/10

Pleasant

07 Dec 2025

Georgina

Staff were great but room fell short

Partner

10/10

Exceptional

29 Nov 2025

michael

Lovely

Leisure Family

10/10

Exceptional

28 Nov 2025

Cara-Lin

Loved our stay at St. Martins Lane! You can’t beat the location. So walkable. Right in the heart of theatreland and Covent garden. Had a lunch at the hotel but was not impressed but overall the hotel was great, clean, and central to everything. We will be back to stay here again!

Leisure Family

10/10

Exceptional

27 Nov 2025

Malcolm

We met friends from Canada and had a great stay loved the secret bar, reception staff excellent.

Friends_and_family Friends

10/10

Exceptional

26 Nov 2025

JACQUELINE

Loved everything and everyone at this hotel. Thank you it was a very good experience and I will stay there in the future.

Leisure Family

10/10

Exceptional

21 Nov 2025

Michal

Staff was so friendly, helpful and accommodating.
Room was quiet, clean and super comfortable, and Gym is great.
Very convenient location for all my meetings.

Business Self

10/10

Exceptional

19 Nov 2025

Kenneth

Superb hotel and location in the heart of London

Business

10/10

Exceptional

19 Nov 2025

Daniel

It was great

10/10

Exceptional

08 Nov 2025

JACQUELINE

Excellent stay. The staff was outstanding and very nice and helpful. Our experience with every employee we spoke with was great. The rooms were clean housekeeping was amazing! The concierge and bellman also outstanding! I would stay again as it’s in a perfect location. The only thing was the lighting in the bathroom needs to be brighter. I definitely recommend and I’d definitely stay again!

Leisure Family

10/10

Exceptional

08 Nov 2025

Iona

The room was beautifully appointed and well designed. The bathroom was huge, modern and had lovely toiletries.

Partner

4/10

Poor

08 Nov 2025

Adam

Service not good enough for the price. I left some items in the room. The very least you expect is for the items to be handed in. Breakfast service was terrible too. Only there for 2 nights but both days it took so long to get a coffee that I was basically finished.

Self

8/10

Excellent

31 Oct 2025

Barbara

The room was delightful and the front desk staff couldn’t be more helpful. The dining room knocked a star off my rating. Breakfast appeared to be operated by people who never had such a meal.
Coffee and you want milk?
Toast and you want butter?
Toaster only works on one side of the slice.
Eggs, avocado, smoked salmon never met before arriving on the plate; no salt or pepper, lemon or a sprig of dill or some other herb. Plain food it is and at a price!

Leisure

10/10

Exceptional

31 Oct 2025

Laurel

Room was clean, spacious, relatively quiet. Weighted, heavy doors made for residents banging or slamming at opening and closing of their room's doors.
Location in TheatreLand area was excellent. This property is directly opposite the Duke of York Theatre. (However, road construction made taxi approaches limited by hours of construction closings. ) Walk easily to many interests. Leicester Sq Underground about 5 minute walk.
Would book again because of the helpful staff. Kudos for Aldo because his assistance in managing the front access doors and grabbing taxis made my stay easier. Travelled solo; felt safe and welcome at St Martin's Lane Hotel. Older guests are not ignored; assistance offered in every situation. A large group was meeting there and the hotel was crowded. Did not utilize the Concierge 's help but observed that many guests did and walked away appearing pleased. Housekeeping was very helpful and deserves credit for their prompt service and good natures while accommodating requests.

Leisure Self

10/10

Exceptional

30 Oct 2025

Kelsey

Very helpful staff and a modern, clean room.

Leisure Partner

6/10

Pleasant

28 Oct 2025

Jonathan

Lovely decor

Partner

10/10

Exceptional

25 Oct 2025

Dunia

The hotel has an amazing views. I would like to stay again, next trip to London. I am pretty sure

Leisure

10/10

Exceptional

25 Oct 2025

Matt

The staff are excellent, the bar is cosy, the location is great.

The hotel is getting on in years and it shows in places (frayed carpets in the hallways, broken bathroom fixtures in the lobby), but overall it’s a great place to stay in Central London. Very convenient for the tube and loads of restaurants.

Business

10/10

Exceptional

25 Oct 2025

rachel

Such a quiet comfortable room, friendly and helpful staff and very stylish spaces. The breakfast was very good and the location excellent

Partner

8/10

Excellent

25 Oct 2025

deborah

Room was great. Staff not good at all. Didnt answer the phones. Breakfast was horrible - order wrong came cold lobby dirty and dingy!

Not 5 stars service or quality at all!

Business_and_leisure Self

10/10

Exceptional

24 Oct 2025

Yanira

Excellent location. Friendly staff. Would stay here again.

Leisure

10/10

Exceptional

24 Oct 2025

Amy

Great stay

Leisure Partner

8/10

Excellent

20 Oct 2025

David

There seems to have been a considerable change of staff since we last stayed at the St Martin’s Lane hotel. Unfortunately we now feel service isn’t as good as previously.
Our main complaint with this hotel is that we are never offered an upgrade and we assume this is because we book through Expedia.
On a more positive note, the hotel is in a great location.

Leisure Partner

10/10

Exceptional

18 Oct 2025

KYUNG

it’s very conveniently located and everything was easily accessible via subway, bus and taxi. We walked to most of the places. Staffs were very nice and tried to accommodate us as much as they could. Room was clean. Only thing that I was not satisfied was the size of the bed. Queen size or double size was a little tight for two people. Coming from California, I thought the shower was amazing. Great water pressure that I have not seen anywhere in CA!! That alone was worth the stay!

Leisure Partner

10/10

Exceptional

15 Oct 2025

Howard

Room was modern and comfortable. Staff was friendly and very helpful. From front desk to doorman to housekeeping. All are the best you can wish for.

Partner

10/10

Exceptional

14 Oct 2025

Rama S

Great location
Close to public transportation, dining and attractions

Leisure Partner

10/10

Exceptional

13 Oct 2025

Carol

Great hotel in such a convenient location. You can walk to many theaters and restaurants. Beautiful room with comfortable king bed and terrific shower. Staff couldn’t have been more helpful.

Leisure Partner

10/10

Exceptional

12 Oct 2025

Jamal

Yes it was great

Leisure

10/10

Exceptional

08 Oct 2025

Edward and Wendi

It works