Zedwell Capsule Piccadilly Circus

6/10

Pleasant

29 Jul 2026

Zaid

not worth the price ! this one should be £30 max also this place is not good during summer at all, the capsules were like a little bit hot, which I believe they will be good for the winter but not for the summer. the best thing here is the location.

8/10

Excellent

25 Jul 2026

CHRISTOPHER BOW

For a solo traveler with jammed packed days outside of the hotel, this is a good economical spot. There is a cost to “rent” a towel of £5, per towel. And to safeguard your personal items within your capsule, you will need to have a lock already or purchase one at the front desk. Showers could be better with the added ability to adjust temperature (some people like it cooler). Good stay overall.

10/10

Exceptional

25 Jul 2026

Julia

It’s always my go-to whenever I visit London by myself. Always clean, always prepared and definitely relaxing. I do recommend to bring your own body wash just in case, because the stall I used didnt have any soap inside the dispenser. But still 10/10 overall and definitely recommend it!!

2/10

Poor

23 Jul 2026

Phil

To small showers we're dirty not safe

4/10

Poor

23 Jul 2026

Iain

The mattress was filthy with no sign of having been cleaned recently, although the bedding was fresh.

6/10

Pleasant

16 Jul 2026

Emily

You pay for what you get. For £50 a night, in the centre of the West End, this is perfect for a one night stay.

The cocoon itself was dusty, and the sheets were stained, which were quickly resolved by the team changing the sheets upon request.

My only major problem was despite paying £20 for late checkout, and their Whatsapp team confirming this was on my booking, I was rudely awoken by housekeeping forcing entry to my cocoon at 10:20am. I would not recommend purchasing late checkout as you won't get to make the most of it anyway!

Self

8/10

Excellent

14 Jul 2026

Michael

For the type of accommodation it is, it is well kept and comfortable enough for a nights sleep. It’s like a coed hostel but every bed is closed off completely and lockable. Loos and showers were all kept up. I would use again.

Self

8/10

Excellent

13 Jul 2026

Alex

Clean showers and bathroom, and more room than expected

Self

10/10

Exceptional

11 Jul 2026

Dyrene

Everything was really good and lovely

Self

2/10

Poor

10 Jul 2026

DAVID

I have already written to you but suffice to say the communication - with me trying to phone the hotel (as directed when I tried calling the head office) over 20 times and emailing you with no reply really let you down - when I got the hotel (I am partially disabled) I couldn't get into the cubicle so I had to check out and find another hotel. if only I could have spoken to someone none of this would have been a problem. So my advice is simple - have a better system to enable people to communicate with the hotel.

Self

8/10

Excellent

08 Jul 2026

Karolyn

I actually found the hotel quite hard to find as the entrance was concealed by scaffolding! I'm don't usually do London either! Once there, the staff are helpful and there are two lifts. 24hr security on the door entrance so show your key! My cocoon
Capsule was comfy, I could charge my phone and the dorm wasn't noisy. The showers and toilets were clean and close by plus it was a very good price for a night in Central London. Fan in the Capsule plus air conditioning elsewhere in the building. I would definitely stay again as its very close to Piccadilly Circus tube station.

Self

2/10

Poor

08 Jul 2026

Milly

I’ve stayed here multiple times. My first ever capsule hotel, it’s cheap but it’s not worth it. It’s really dirty, the bathrooms and toilet toilets are disgusting. The AC in the pods is useless. There was sometimes a really horrid smell that would come out when using the showers, probably the water pipes.

There are significantly better capsule hotels which are well maintained than this place. The security system could use a lot of improvement as well. Having stayed here numerous times I know there’s always a security guard by the entrance door (it’s always open) which directly opposite are a set of lifts. On my last stay here the security guard challenged me as I walked inside and asked to see my key card which had never happened before. I was already inside the lift when I told him I’m staying here couldn’t understand why he needed to see it. His tone and questioning was really really poor. Because he’s was almost assuming I was an intruder. If this is a new policy to screen who is entering the building aIt’s needs a lot of work. It’s Leicester Square one of the busiest areas in London you would think they would have a safer system.

As a guest, I want to check in peacefully and mind my business. I don’t really want to be bothered constantly when I’m just trying to get in and out of a place I’m staying at. Maybe invest in a scanner outside the building instead of having the main door open so you don’t have wanderers in the building. I won’t be back ever.

10/10

Exceptional

08 Jul 2026

Cheryl

Staff were very helpful when I had a question at check in. Pod was clean and you can tell they are trying to keep the dorms cool during the heat wave.
The only thing….I paid extra to stay in the female only dorm, but there were male cleaning staff in the bathroom in the middle of the night, kind of defeats the purpose and especially that late at night!

Self

6/10

Pleasant

06 Jul 2026

Fergus

Safe pod and great location . Showers need adjustable temperatures, several locks on bathrooms were broken , and the pod got too hot even with the aircon on

Self

10/10

Exceptional

05 Jul 2026

Jack

Stayed in one of the pods, very clean and spacious. Staff was great and I felt very safe and the location is the absolute best!!! Would highly recommend as it’s within walking distance of so much and public transit is right there.

Self

8/10

Excellent

05 Jul 2026

Abbey

Overall, the stay was pleasant. An excellent location with easy access to train stations and nearby shopping. Individuals who are heavier should be warned that this is not a friendly environment as the showers had very small entry ways. The washrooms were somewhat dirty, but with such a high traffic area, it is hard to maintain. There are not individual temperature controls in the pods and the summertime can be hot if you’d like to close the pod door.

Self

8/10

Excellent

04 Jul 2026

Jessica

Location was perfect. Well connected to Tube and walking into central London. Room was lovely and clean. Provided bedding and small towel. Staff were helpful but seemed a little shy/tired. Was in a female only dorm. Felt very safe and pod can be locked from inside and outside.
Only downsides were that vending machines weren’t working. It meant at 23:00 heading across the road to McDonalds to get a bottle of water.
Also pods can be a little stuffy. You either need to sleep with the fan on (which is noisy) or the pod door open.

Self

10/10

Exceptional

28 Jun 2026

Russell

The pod concept allows you to maintain a

8/10

Excellent

26 Jun 2026

Courtney-Rae

Decent hotel for the price and location, especially as a capsule hotel. Capsule was clean, surprisingly spacious and had everything I needed. Only downside was the bathroom/shower facilities….I would’ve thought (and preferred) these be separated into men’s and woman’s simply due to cleanliness and because the showers are in the same space as the toilets.

Self

8/10

Excellent

25 Jun 2026

Daniel

While I rather enjoyed the experience of the capsule hotel, I think there needs to be better signposting when you book about the more unusual elements. No towels provided - though site pictures show towels on bed and confirmation doesn't mention anything about bringing your own. Same with padlocks for the capsules - no mention of needing one or having to bring your own or buy one for £10 from the vending machine. Thankfully, a lovely guest who was departing gifted me one.

A pleasant and good value stay, with some niggles that could easily have been avoided.

Self

6/10

Pleasant

24 Jun 2026

Gustav

Only hot water in all the taps. the pod was very hot and the fan did almost nothing except being load. Apart from that the rest of the property was clean, it seems new. Location is brilliant. I would consider staying again as Im a good sleeper. Just not in summer. Bring your own drinking water etc.

Self

10/10

Exceptional

24 Jun 2026

Becky

Excellent capsule lodging yet. I've stayed a several pod/capsule hostels and this one is the best.
Large comfy bed adjustable lighting and charging stations. Plenty of room for small cases inside with great insulation for soundproofing and temoeratur comfort.
I highly recommend.

Self

2/10

Poor

20 Jun 2026

Jane

Good for backpackers and youngsters. Like sleeping in a badly assembled MFI kitchen draw unit- sharp edges to clamber over and no room to swing a dead cat. Showers smelled of urine proving the rumour that most men pee in the shower - puke.

Self

2/10

Poor

18 Jun 2026

Samuel

Having to pay £5 extra for a towel is a disgrace. It's below the threshold of basic amenity for a hotel. The same for pods not being secure unless you bought an extra padlock. A bed, secure room and ability to wash are the absolute minimum requirements for a hotel irrespective of room size. If you have to charge more to cover costs do so but don't imsult people's' dignity by not even give them the basic facilities to wash and dry themselves.

Self

8/10

Excellent

18 Jun 2026

Deirdre

Surprisingly cozy! Safe, clean, basic

Self

6/10

Pleasant

13 Jun 2026

Greg

Basic box - toilets were disgustingly dirty. Beds were okay- concept and location is not for everybody

Self

2/10

Poor

09 Jun 2026

AMR

No air conditioning it was hot and couldn’t breath

Self

6/10

Pleasant

07 Jun 2026

Samantha

Pod in female only dorm cost £10 more than a mixed dorm - feels like capitalising on women's safety.

Pod was comfortable and shared space quiet. Fan inside was a little noisy but overall I slept well.

Central location and good connectivity to where I needed to be.

Bathrooms seemed OK, but did get busy and the floor around showers was a bit flooded.

Could do with a full length mirror in the bathroom or around the dorm. Needs hooks/shelf in the toilet cubicles as it's hold your stuff or put it on the gross floor.

Reception area and corridors aren't very attractive as dark, narrow and dusty - tiny corridor into reception meant getting bashed by peoples bags. It's dark and uninviting. Stairs were not signposted and how to find your way back from the dorms to reception was not well signed - i somehow ended up at a back door fire exit and had to retrace my steps to find my way out.

Probably would stay again as it was convenient and once in the pod I felt secure and away from the chaos of the city.

Self

8/10

Excellent

06 Jun 2026

KA SHING

if you go to this capsule hotel, you must bring

1. slipper
2. toothbrush
3. your own face towel and normal towel
4. padlock
5. hairdryer (if possible) , as it might have lend by other people at the time you most need it

--------
overall quite clean and tidy, shower is good, and quiet to sleep thanks to my neighbours.

Self

8/10

Excellent

06 Jun 2026

David

Fantastic location, bed itself is super comfortable, the light, socket for charging and the air con are great. My advice is take your own towel and make sure you have shower get/soap as the dispensers in the shower were empty both mornings.

Self

10/10

Exceptional

06 Jun 2026

Peter

First time in one. Room surprisingly spacious, bathroom clean, fellow guests quiet and courteous.

Self

10/10

Exceptional

05 Jun 2026

Josh

Really good you have to pay for any extras like towels, it's just a bed duvet pillow but it's cheap, and in central London so that's to be expected. Staff were really friendly and helpful, as quiet as most hotels but still worth having earplugs. Bring your own padlock they're not provided, basic ones can be sourced nearby at boots but they aren't great quality.

Self

4/10

Poor

04 Jun 2026

Ben

Room was not air conditioned, no way to cool the pod down - air filter/fan did nothing but create noise
Poor sleep quality

Self

6/10

Pleasant

01 Jun 2026

Steve

Good location, bathrooms need maintaining - locks on doors, sinks unblocking.
Room AC did not make it cool had to sleep with door open

Friends

8/10

Excellent

31 May 2026

Matthew

Superb location - right in the middle of London 3 minutes walk from soho and Chinatown

The only downside was the pod was hot

Friends_and_family Family

8/10

Excellent

28 May 2026

Steven

The rooms had enough space and the bed was comfortable. The fan was ok, but could be better for the warmer days.

Self

8/10

Excellent

25 May 2026

amy

This was my fourth time staying here, the pod was clean and great as normal, however this time they did not provide a towel. The toilets and showers a lot were out of order and they were filthy a lot of the time, toilets without loo roll etc. I saw one cleaner in the 3 days I was there in the toilets which is a change from the other times I have stayed here where there were lots of cleaners all times of the day and the facilities kept very clean. I stayed on floor 2 this time.
I would stay here again as hopefully it will be cleaner next time. All the staff were really lovely and helpful as always.

Self

8/10

Excellent

25 May 2026

Nathan

The good side is the price if you can get this under £30 then it's a pretty good offering.

The downsides are several and mostly self inflicted which Zedwell could quite easily resolve.

* The latches on the capsules doors are pretty knackered and could do with replacing.

* But why in 2026 are we brining our own locks, they have power and wifi to every single capsule. Adding a lock linked to your keycard which you have to have to get into the building anyway, is going to cost under £100 per capsule, installation, device, and even networking via power if they wanted a wifi backup (I did a similar deployment in a hotel many years ago.) This means a few nights rental will pay it off for the next ten years or so.

* The noise isn't that bad but you feel bad for the people fighting the bad door locks (when a key card would be easy), in the middle of the night.

* The toilets are behind a key enter door so now you have to remember both your padlock key and the key card.... seriously remember to have pockets.

* The door location could be a bit clearer on the website as they have work going onsite outside the building, just add a picture from Google maps. I twice ran into some other guests outside trying to find the entrance.

* There's no internal phones at all, which means if you run into an issue with your card in the night (and someone did) you have to march across the building in your night clothes rather than just using an emergency phone that could only call reception.

Self

6/10

Pleasant

20 May 2026

Kirsty

Clean comfortable pods.
Toilets and showers were quite far away, and the majority of stalls were 'out of order'. £5 rental charge for towel.

Self

8/10

Excellent

17 May 2026

Vicki

Ladies only floor for safety, helpful and friendly staff. Very close to amenities.

Self

8/10

Excellent

13 May 2026

Lynn

Location is amazing , literally spitting distance from Piccadilly Circus, so very convenient if you need to travel on the Underground. It is pretty much like sharing one gigantic room in a hostel but sleeping in a private enclosed bed rather than a bunk bed, with strangers in the room. It felt like I was sleeping in a storage facility, with all the shutters and padlocks! Not one for people who feel easily claustrophobic or the very tall. I am 168cm and when sat on mattress my head almost touched the ceiling. There are 2 hooks for hanging bags. No storage space in capsule, people leave shoes and suitcases outside their capsule. There's a little ledge where you can place a few things and there's the power socket. There's an extractor fan but it may be too loud to sleep with it on. Temperature was comfortable, but I suspect it could get stuffy and warm in the summer.

Self check-in and check-out was easy.

There were a lot of toilets and shower cubicles ( with a small changing area inside each one ) in the shared facilities but a fair few shower cubicles were out of order during my stay. They include a hand towel but charge for bath towel rental and if you don't bring your own padlock, you can buy one off them.

This was perfect as I just needed somewhere clean, convenient to sleep for a few hours after an evening event nearby.

Self

10/10

Exceptional

12 May 2026

Kirsty

Fantastic

Self

8/10

Excellent

12 May 2026

James

This was great value for 1 night, and it worked - easy check-in, etc.

Capsule was easy to find, bathrooms/washrooms were a bit busy, but fine, a number of bathrooms were out of service, but there were a number free.

Capsule was as you'd expect size wise, I slept okay. There is a fan, which was noisy, which could be turned on/off, so I had to balance between noise or heat. It was manageable, but it would have been much better with vented AC or something that could be passive vs what looked like (and sounded like) a bathroom fan!

Overall, I'd visit again. Not sure I'd stay more than a night. I wasn't sure where you'd store things outside of the capsule (i think it exists but i was unsure why you'd need a padlock.)

Clean, relatively quiet, executed quite well.

Self

4/10

Poor

10 May 2026

Miriam Adela

3 cosas buenas del lugar.

La ubicación 10/10
El tamaño del pod 10/10
La facilidad para hacer check in - out y tomar la llave 10/10

Con honestidad no volvería a quedarme aquí, desafortunadamente me tocó un cuarto como con 98 personas por lo cual hay ruido la mayor parte del tiempo, los pods son 3 hacía arriba y toda la instalación es madera por lo que se escucha todo y sientes que en cualquier momento te va a caer encima la persona que duerme arriba, (me quedé en el pod de abajo).
El día que hacen limpieza las personas que se encargan del mismo llegan como si trajeran fiesta y no paran de hablar entre ellas.
Los baños son bastantes pero están sucios, regularmente falta papel higiénico y huelen feo a orines.
Las regaderas, el agua tiene la temperatura exacta y es abundante, había como 6 fuera de servicio por lo que un día tuve que esperar como 10 minutos a que se desocupara una, y no había jabón dentro de las mismas, afortunadamente yo siempre viajo con mis propios jabones.
Los elevadores tardaban mucho en llegar, las personas optaban por irse por las escaleras.
El seguro del pod normalmente daba problemas para abrir o cerrar, en 2 ocasiones me tocó ver que fueron a llamar a personal para pedir ayuda, pero quienes no iban tardaban hasta 5 minutos intentando cerrar su pod.

Self

4/10

Poor

08 May 2026

Elia

It's all fine but the locks on the capsules are verging on un-useable. You buy a padlock, you try and lock the capsule door, but a short sharp pull and the door opens. They really need to sort this out!

Self

10/10

Exceptional

07 May 2026

Katherine

The location is great and I was surprised how quiet it was. Met some cool people and did zzzzzd well!!

Self

10/10

Exceptional

06 May 2026

Stuart

The concept was clean well maintained, quite and very comfortable

Self

6/10

Pleasant

05 May 2026

Luke

Pod was nice and clean, mattress was comfortable and plenty of room for me as a 6ft 3 male. But the pod door wouldn’t lock from the outside. There are no lockers to put your things in and so to store a suitcase is very expensive at £15 per day when the room rate for the pods is already pretty high compared to a hostel where lockers would be provided, so not really good for long stays or travellers with big suitcases. I just my carry on suitcase inside my pod to sleep so it didn't get stolen. It smelled of pee in the corridors before going into the pod area. The basement level is literally a building site even though the elevator (which are extremely slow) lets you go down there for some reason. For the facilities they have here its very expensive

Self

6/10

Pleasant

04 May 2026

Jordann

Rooms were clean, found the capsule to be quite hot, and bathrooms weren’t checked enough (most stalls out of toilet paper). Overall, not a bad stay for a night.

Self

10/10

Exceptional

02 May 2026

Jonathan

Great stay, pods were clean and everyone was quiet and respectful 10/10 would recommend and stay again.

6/10

Pleasant

29 Apr 2026

Anne-Frédéric

Great location, not very well cleaned in the capsule or the bathroom.

8/10

Excellent

28 Apr 2026

James

Aside from the wild fluctuation in price because it was a Saturday night with the London Marathon the next day, a pleasant but brief stay, although 1 lift was not working

Self

10/10

Exceptional

26 Apr 2026

Lawrence

Great pods

10/10

Exceptional

25 Apr 2026

Tom

The location is brilliant, the concept is fantastic and the design is clever. The capsule is a reasonable size (a bit like a small tent) and comes with power socket, light, fan and two hooks. The washroom was large and abundant with toilets, showers and sinks. Slept very well indeed. Perfect for a couple of nights. They can rent towels, earplugs and a padlock if you don’t have them already.

Self

10/10

Exceptional

19 Apr 2026

Michelle

Spacious for a capsule, very clean and really quiet considering. Amazing to have a women's only dorm, made it feel more safe. Very modern a and well thought out. Capsule fan was a little noisy, but it's definitely needed as they do get quite warm. Perfect location and ideal for a quick stop over.

Self

10/10

Exceptional

18 Apr 2026

jean

Had a great night sleep and accommodation was comfy and it is in a city centre location

Family

6/10

Pleasant

16 Apr 2026

Hettie

Air conditioning needs cleaning thoroughly as there was lots of dust when having the air con on. Needs updating as it only pushes hot air around the capsule.

Close to underground links and local bus services great location.

Self

8/10

Excellent

16 Apr 2026

Ross

Sleeping in the pod was fine. I actually had some good sleep. My main frustration was how fiddly the external lock was on the pod. It took a while to master, for sure.

Self

6/10

Pleasant

12 Apr 2026

David

Hotel was clean and tidy. Staff were friendly and helpful. Capsule was very hot inside and the toilets didn't have adequate amount of toilet rolls. Also the showers need either better storage to stop clothes etc getting wet or a curtain putting up. The hotel it's self was clean.

Self

4/10

Poor

12 Apr 2026

Viktorija

The best thing about the place is central location and absolutely lovely and welcoming staff in addition to crisp clean bed linen. I'd like to commend Mina who worked at the reception upon my arrival and the gentleman who was very friendly when checking out the next day, but that's about it.

Due to being extremely busy on the booking day, I unfortunately hadn't checked what capsule stay meant. No luggage storage for free, no room for shoes, you can only dress lying down. If I had checked it out, I'd have never booked it. I was hooked on central location and given the fact that I booked in a haste without checking, I made a huge mistake. I would never stay again and will not recommend it to travellers who want a normal stay at a hotel. Curiosity in this case literally killed the cat.

A place that cannot offer luggage storage free of charge
for the stay, which is short anyway, and where everything comes at extra cost is not a reasonable option. That way I spent an extra 30 pounds on luggage storage. With that amount I could have booked the other Zedwel hotel, but this was a non-refundable option and I only checked the hotel out when it was too late to cancel.

Not to mention the air-conditioning that has to be on all night. Have you considered carbon footprint and consumption of energy?

Perhaps it is a good option for people who just have to stay one night after partying in London but it is definitely not for business or serious travellers.

Self

8/10

Excellent

10 Apr 2026

Jon

First time use of this hotel. It's more of a posh hostel than a hotel, with shared facilities, however the pods are more private. My pod was much warmer than I would have liked and I had a broken nights sleep. There is a fan but it doesn't seem to bring in much cool air and is right above the pillow and too noisy to have on overnight. Plenty of showers and toilets so didn't need to wait. Some noise and music could be heard coming from the corridor later at night, presumably when people were coming after a night out. Price for the location was amazing though. A good place for the odd one or two nights, any longer could be tiring.

Self

8/10

Excellent

09 Apr 2026

Thomas

It’s deliberately basic and it delivers what it says it will. Great location. Clean bathrooms. Helpful staff

8/10

Excellent

03 Apr 2026

Nori

*Air cleaning effective, room didnt lock, no soap refill in my shower. Clean facilities and easy to use. Good shops nearby

Friends_and_family Family

10/10

Exceptional

01 Apr 2026

Lawrence

Great and affordable stay

Self

8/10

Excellent

01 Apr 2026

Phil

Second visit in a week. Unexpectedly more noise. Was 5th floor so had to wait for lift. Somebody nicked ALL the toilet rolls from shower room. April Fool !!!! Would still return

10/10

Exceptional

01 Apr 2026

Lina

This was the first time I had stayed at a capsule type Hotel and it was very enjoyable. So I do recommend them. It’s well done. It was cleaned all the time and it’s really very quiet. You have your own little cocoon.

Self

8/10

Excellent

01 Apr 2026

Simon

Yes all good

Self

10/10

Exceptional

31 Mar 2026

Stephen

As described. Capsule hotel. Don't forget a gym padlock to lock it if you go out. Location is in trockadero building opposite main zedwell hotel. Like a cross between a tent, a sleeper train bunk and plane flatbed.

Self

10/10

Exceptional

30 Mar 2026

alex

Great staff espywhen leaving Ayush very polite and friendly ⭐️⭐️⭐️⭐️⭐️

8/10

Excellent

29 Mar 2026

Matthew

Should have brought a towel and a lock.

Friends_and_family Friends

8/10

Excellent

29 Mar 2026

Philip

Surprised with accommodation

Self

6/10

Pleasant

26 Mar 2026

Trevor

It’s a bed for the night at a reasonable price. The capsules /beds are clean & comfortable. The aircon helps block out external noise. My only issue is the warren of corridors & confusing signage. I really wouldn’t want to be there if there was a fire.

6/10

Pleasant

26 Mar 2026

Jamie

It was great and easy access to get to as long as you had a key. But when booking they should make it aware you have extras to pay at check in. Like padlock, towel etc. They should advise people to come prepared. Basically is a glorified hostel but with extremely comfortable private bunk. Showers and bathroom they should keep them separate gender wise. Showers again extremely small to manoeuvre if you have suitcase with your stuff to change into. Great location and staff extremely helpful. Check out is at 10am unless you pay for check out at 12pm. Overall good for what you pay.

Self

8/10

Excellent

24 Mar 2026

Brian

Pod was clean

Self

10/10

Exceptional

24 Mar 2026

Safak

Clean room, basic but functional - as advertised. Fast internet, great location. What more?

Self

8/10

Excellent

23 Mar 2026

Oksana

Great location

Self

10/10

Exceptional

21 Mar 2026

James

Clean Pod

Self

8/10

Excellent

19 Mar 2026

Rebecca

Great for a short stay.

Self

6/10

Pleasant

18 Mar 2026

Luis

The pods, showers and toilets were clean and comfortable. However, the pods themselves were incredibly hot and the air vent didn’t really seem to do anything to alleviate that. Unfortunately there was just no airflow once the shutter was closed.

There was work being done on the property at the time meaning the entrance was hidden within scaffolding and the fire wasn’t very clear.

The check-in process had a couple of issues, despite having checked in online, meaning I had to seek help from the team member who appeared to be helping a lot of other guests out for the same issue.

Self

8/10

Excellent

17 Mar 2026

Gail

Yes

8/10

Excellent

17 Mar 2026

Weiyan

All good as expected

10/10

Exceptional

16 Mar 2026

Brian

The hotel is nice and clean,friendly staff, check in was easy and quick..would stay again 😀

Self

10/10

Exceptional

13 Mar 2026

Mogahid

Perfect location, quiet, nice and friendly team!
The best please to have a good sleep in heart of London, I really loved it.

Self

8/10

Excellent

13 Mar 2026

Alastair

Pods get a bit hot and stuffy. Also the outside locks are generally broken

Self

8/10

Excellent

12 Mar 2026

David

Was surprised how well I slept. Minimal noise or disruption. Inside the capsule was comfortable and clean. A great solution for a a quick stay where you just need a place to sleep for a night.

8/10

Excellent

04 Mar 2026

Igor

It was good, but... Sometimes no shower gel or no showerhead in the showers.

Partner

8/10

Excellent

02 Mar 2026

Diana

Everything close by and a walk away great location in general. Easy check in

Friends_and_family Friends

8/10

Excellent

01 Mar 2026

Helen

Good place to stay if you want a bed for the night: safe, excellent location, clean, awful showers, helpful staff.

Self

8/10

Excellent

23 Feb 2026

Ann

The room is comfy tho a bit hot in the night. But such an ideal location and great for a couple of nights.

10/10

Exceptional

22 Feb 2026

Stylianos

Great value for money, easy to check in / out, central location easy to access bars, restaurants, clean and good capsule size for a stay ;)

Self

4/10

Poor

20 Feb 2026

Sarah

Smoke alarm was not fitted in my capsule. Also it was hard to find the way out without going down what appears to be the fire escape.

10/10

Exceptional

16 Feb 2026

Letícia

Very good hotel, well located near the subway, the capsule is very good, it has plenty of space and a very comfortable mattress.
You don't hear any noise, it's great for sleeping, the place is warm.
My only complaint is that the bathroom area was very cold

Self

2/10

Poor

14 Feb 2026

Sarah

The photo you have is NOT the Piccadilly capsule. The place was dire, like something out of Squidgame. Everything painted dark grey and dirty vinyl floors. The roller shutter doors on the beds were industrial and locks didn't work. No room whatsoever to put your luggage except on top of your bed. The toilets and showers were tiny and again industrial. No where to put toiletry bags so had to balance on the sink. I booked a female dorm but got a mixed. And nowhere to get dressed appart from lying down on your bed. Nothing like the pod I stayed in Tokyo which was lush. NO - I don't recommend this - Stay in YHA instead.

Business_and_leisure Self

4/10

Poor

13 Feb 2026

Aaron

Would give higher rating if they had a common room. There is absolutely no place to sit down. Your either stuck in your coffin or need to be standing.

10/10

Exceptional

11 Feb 2026

Paula

Nice and clean

10/10

Exceptional

10 Feb 2026

Deborah

Very simple to find and figure out. Clean and efficient and quiet, will for sure use again

Self

10/10

Exceptional

10 Feb 2026

Derick

a cápsula super limpa, colchão e travesseiros confortáveis.

Self

6/10

Pleasant

09 Feb 2026

morten

Bathrooms really does need much better cleaning

Business

10/10

Exceptional

06 Feb 2026

Charlotte

The Capsule Hotel is a hidden gem in an otherwise very busy city... I've wanted to try this experience for a few years now and I'm so glad that I did!
The staff are genuine, kind, and helpful, and they really supported me throughout my whole stay.
The \"pods\" are incredible. From the cleanliness to the ambiance, it's an experience like no other.
However, I wouldn't recommend this to someone who struggles with claustrophobia; the rooms are plenty big enough for all your needs, especially for a cheap city break, but someone who struggles in/ with tight spaces may find the rooms restricting.
If you are seriously considering to stay in a capsule hotel, I would recommend bringing your own handheld/ mini fan, a towel, and a padlock for comfort and security!

Leisure Self

10/10

Exceptional

04 Feb 2026

alex

Great location for theatre shows

Self