Kevin
Great location for most of London attractions
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9.0/10Excellent1,000 Reviews
Cleanliness9.6/10 9.6
Service9.2/10 9.2
Comfort9.2/10 9.2
Condition9.2/10 9.2
Location10.0/10 10.0
Neighborhood9.6/10 9.6
Value9.0/10 9.0
Amenities9.2/10 9.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About London County Hall
A stay at London Marriott Hotel County Hall places you in the heart of London, within a 5-minute walk of London Eye and Big Ben. This luxury hotel is 1.7 mi (2.7 km) from St. Paul's Cathedral and 1.7 mi (2.8 km) from Buckingham Palace.
Stay in one of 241 guestrooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in London? This hotel has 4661 square feet (433 square meters) of space consisting of conference space and 12 meeting rooms. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Hotel policies
Green Key (Foundation for Environmental Education)
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 10
Pet max weight (per pet) in lb is 23
Only dogs are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
You need to know
- Pool access available from 7:00 AM to 9:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Optional fees
- Fee for cooked-to-order breakfast: approximately GBP 24 per person
- Self parking fee: GBP 55 per day
- Pet fee: GBP 50 per accommodation, per stay plus GBP 50 one-time cleaning fee
- Service animals are exempt from fees
- Rollaway bed fee: GBP 65.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Arabic
Portuguese
English
Chinese (Mandarin)
French
Spanish
Nearby attractions
Westminster Bridge
0.1 km / 0.1 mi
River Thames
0.2 km / 0.1 mi
London Dungeon
0.3 km / 0.2 mi
St. Thomas' Hospital
0.3 km / 0.2 mi
London Eye
0.4 km / 0.2 mi
Big Ben
0.4 km / 0.3 mi
Houses of Parliament
0.7 km / 0.4 mi
Westminster Abbey
0.7 km / 0.4 mi
St. James Park
1 km / 0.6 mi
The Mall
1.2 km / 0.7 mi
Trafalgar Square
1.3 km / 0.8 mi
Charing Cross
1.3 km / 0.8 mi
National Gallery
1.4 km / 0.9 mi
The Strand
1.5 km / 0.9 mi
Regent Street
1.6 km / 1 mi
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about London County Hall
100
reviews shown
Amanda
Very nice, great view
Eden
When booking make sure you ask for a fan because the AC is not cold
Jacqui
The room wasn't ready for the time it was supposed to be... We had to wait a while which was disappointing.
Breakfast was served at your table and the servers were busy.. So you had to wait at times to be served.
The lock on our door was broken. They had someone in our room at 11pm trying to fix it.. But couldn't. They offered us another room but without the balcony we wanted. And we didn't want to change rooms so late.
There was no compensation etc for any of the above.
Breakfast was served at your table and the servers were busy.. So you had to wait at times to be served.
The lock on our door was broken. They had someone in our room at 11pm trying to fix it.. But couldn't. They offered us another room but without the balcony we wanted. And we didn't want to change rooms so late.
There was no compensation etc for any of the above.
Richard
Great location, but the photos of the rooms were quite deceptive. Though the rooms are very well kept and clean, the images made the rooms look much larger. DO NOT STAY AT THIS LOCATION DURING A WARM PERIOD. Though air conditioning is listed as an amenity, our room was at 25C (77F) during our entire last evening. We called reception in the middle of the night, and a very condescending young man arrived at our room indicating nothing was wrong. I know enough about HVAC to assess that there was a system issue that the staff would not acknowledge. When we went onto the balcony the next morning, several rooms on the balcony level had their balcony doors fully open.
Samuel
In trying to extend for a night the woman at the desk was so difficult and unwilling to have a professional conversation we decided to check out and go to a different hotel today. She was obtuse and downright rude. We are premier members of the ritz Carlton and Marriott rewards system and even after confirming this she was nasty and unhelpful. I actually explained to her that it would have been easier to go to another hotel in the morning and she told me that would be fine. This was at 1am. There was literally no one else other than she and my myself in the lobby. Marriot will be our last choice going forward.
Christina R
Great location and staff were wonderful
Anabel
Perfect location, staff and cleaning services
John
Location location location. Just lovely
Yenni
Perfect location. Great property
Shashi
All services were top notch. Wondering why this 5 star hotel has a 25m pool but no sauna nor jacuzzi.
Katherine
Clean room, wonderful staff, location location location!
Maricela
Beautiful hotel, very clean, staff very welcoming and friendly
SHIRLEY
Yes
Staci
Location. Location. Location! …and friendly service, clean rooms, charming design
Sahar
Amazing!!!!!
Randy
The only thing we disliked is the angry pictures in our room. Get more uplifting pictures.
Celeste
All staff were excellent and extremely friendly and helpful. Room was excellent also.
Guy
Very nice hotel
Mei Yi Melody
Location is great but if u have many luggages then it’s stressful to have to bring them up the stairs to the concierge after drop off from car
Engr. Mikey
It was an excellent birthday treat for our daughter
megha
Rooms r nice views & well maintained
Hassan
Breakfast was terrible because the dishes smelled awful, like rotten eggs. No matter how many dishes we changed, the smell was there, even in the dessert dishes, which should have smelled delicious.
Susan
This is a hotel that charges 5 star prices and offers 3 star service
The room was very nice.
However I was surprised not to be able to order anything at the bar/sitting room to eat when I arrived at 11-15 am. We had been sent there by the staff in the library.
Later I was shocked to discover there is no in room dining - there is take away/dilivery service consisting of sandwiches and pizza.
I paid over £26 pounds for a pack fo two sandwiches which looked as if they had been unwrapped and came from M and S- and some crisps - I could have got the lot for under a tenner if I had gone across the road to the little shop in St Thomases or around the corner to a convenience store.
Of that 26 quid - £6.99 was a delivery fee - and £2.99 and order fee
Rip off Britain is alive and well and its epicentre is the Marriot County Hall Hotel
The room was very nice.
However I was surprised not to be able to order anything at the bar/sitting room to eat when I arrived at 11-15 am. We had been sent there by the staff in the library.
Later I was shocked to discover there is no in room dining - there is take away/dilivery service consisting of sandwiches and pizza.
I paid over £26 pounds for a pack fo two sandwiches which looked as if they had been unwrapped and came from M and S- and some crisps - I could have got the lot for under a tenner if I had gone across the road to the little shop in St Thomases or around the corner to a convenience store.
Of that 26 quid - £6.99 was a delivery fee - and £2.99 and order fee
Rip off Britain is alive and well and its epicentre is the Marriot County Hall Hotel
Lesly
Good
Christian
faultless. a truly amazing hotel.
xingzao
We enjoyed the room and services provided by the staff. But the breakfast was very disappointing including dry and floury cake, super salty and undercooked bacon… Then our travel case got some indentation probably when the staff transported it. After our complaints, the manager helped us to book a taxi (we paid for it) when we leave as an apology.
Pamela
Spotless room with comfortable beds and amenities. Bathroom is spacious with plenty of towels and lovely soaps and lotions. Great location and top notch service.
Heather
Excellent!
Darren
Good
Carlos
Excellent staff and very conveniently located to most attractions.
Simer
Great and enjoyable stay
Aqsa
Very nice ,clean and best location
zhimon
Our room was located at the end of the property requiring 3 minutes of walk to reach it.
This was an issue with my limited mobility due to recent surgery
Front door, serving staff and cleaning personnel were fabulous
This was an issue with my limited mobility due to recent surgery
Front door, serving staff and cleaning personnel were fabulous
mary
Great hotel
Sue
Despite the protest and the rail strike, we had a great time and made the best of it. The staff at the Marriott was friendly, so helpful, so kind and genuine. They made the stay exceptional. Elena at the Gilray was amazing.
Dr Ali
A five star Hotel cutting the corners to save money!
Everything is \"bare minimum\", room accessories, breakfast , etc.
It is not what you expect when you pay almost£700.00 per night!
Everything is \"bare minimum\", room accessories, breakfast , etc.
It is not what you expect when you pay almost£700.00 per night!
Roland
Beautiful hotel. Near the hussle and bussle of London
Kerri
London Marriott County Hall is an oasis
This a return visit for us. The London Marriott County Hall is a refuge in a busy city and is a joy each time we visit.
Be aware that you will not receive membership points when you book outside of Marriott. It would be great if Hotels.com could come to an agreement with Marriott.
Be aware that you will not receive membership points when you book outside of Marriott. It would be great if Hotels.com could come to an agreement with Marriott.
Anne
The Marriott County Hall is a great hotel located next to the London Eye and just steps from Big Ben. I have there twice and highly recommend. Prices are great, staff is very friendly, and rooms are spacious. Great for families too!
Ravinder
Amazing perfect excellent
Marian
We thought it was a spectacular hotel and it was perfect for us because it was right in the middle of the Tower of London and the London Eye.
Annette
Every and single person there were great for us, we loved our time there! Great family time.
richard
Nice clean ro with great atmosphere
Dan
Great property centrally located with a really nice staff. Food is also really good.
Annette
Amazing time there! Everything was perfect!
Mahsa
Old building, the bath rooms smelled really bad and didn’t have a good air conditioning to get rid of it! But good location close to Big Ben and great staff, super nice and friendly staff!
Denise
Great walking distance to everything you want to see. Hotel very nice with great staff
Clarice
My family fell in love with this hotel. From checking in to checking out it was phenomenal. Tavin was wonderful assisting my family. The staff took our bags and they were in our rooms upon arrival back to the hotel. Our room had a view of the Thames, Big Ben, Parliament, and London Eye. My sons love The Grand in Fairhope, AL but this has topped the list.
Akarapong
Property is a bit old but service was excellent which made up for everything else.
John
Beautiful building
Darrell
The staff and customer service was stellar!
Krishna
London Marriott County Hall was outstanding on every level: excellent service, fantastic and convenient location, great food and warm and inviting atmosphere. Highly recommend it.
Laurie
Great
Jie
good
Troy
Fantastic hotel. Everyone was so friendly. Great view! Perfect way to celebrate my wife’s 50th birthday (wonderful touch with the bottle of sparkling wine, cookies and the balloon). My boys loved the pool.
shpetina
Stayed at the Marriott for my Fiancées birthday, and we absolutely loved every second of it. The view was beautiful, and the location is very convenient. Last minute changes to the reservation and the staff were efficient and kind. Highly recommend.
MICHAEL
top notch!
Lisbeth
Terrible bed and pillows.
James
Great property
Robert
Great stay! Our 3rd time staying here & it doesn’t disappoint. Thank you
Jillian
Excellent stay in the perfect location!
Jennifer
The property is very nice and clean. The bellmen are amazing and are so helpful. We ate at Gillrays twice, once for breakfast and once for dinner. Breakfast was excellent, although the bill was incorrect, the dinner was not good. Both food and service were lacking, skip for dinner.
Frank
Everyone was polite and delightful! Excellent service and accommodations!
Cathy
Location , history, decor, personnel, services, food, attention to guests, 5 star
Marianne
The staff was very welcoming and helpful. Many great suggestions provided by staff to make our vacation fantastic.
Rayhaneh
Excellent location, walking distance from waterloo and Westminster tube. Our room overlooked parliament. Indoor Pool and gym was clean and modern. Free WiFi. Staff friendly and went out of their way to help. Nespresso machine and tea facilities in room, Everything we needed in. Will be back
Olga
all very nice.but food for breakfast is very expencive.for little kellogs 6 pounds its redicolous.for the money we paid for 2 nights-£1440 it supposed to be included.
Markle
Excellent service and restaurant
Clare
Solid choice on South Bank
Lovely greeting with very attentive door staff, check in was simple with a welcome glass of sparkling wine. Rooms were very comfortable and sparkling clean. We enjoyed the Bar too with its stunning views. Would have been nice to be able to access some snacks or food in the bar a little later in the evening.
Verified traveler
Beautiful hotel with excellent service.
The hotel and staff truly exceeded our expectations. Hotels in tourist areas can sometimes be a bit dated and lacking in attention to detail. This couldn’t said of this hotel which was warm, comfortable and decorated beautifully for the festive season. All staff were attentive, friendly and made us feel valued as guests. We strongly recommend!
Yan
We have had wonderful time in Marriott County Hall. The Christmas gift is so sweet!
Fan
Very authentic and beautiful hotel! Wonderful location!
Nav
Great staff, great service
Christopher
Fantastic old building with character and charm. Very nicely decorated with London wallpaper etc. very large room overlooking the London Eye and river yet extremely quiet. The staff were amazing. So attentive. The Christmas decorations made us feel very festive. Absolutely loved it, made our trip even better. Will stay again and highly recommend.
Verified traveler
Nice view from hotel. Rooms are clean and comfortable.
Would say tea and meals are seriously overpriced. Staff tried to sell upgrades for rooms which devalued the place.
Would say tea and meals are seriously overpriced. Staff tried to sell upgrades for rooms which devalued the place.
Kim
Beautiful property and central to everything.
alexander
A wonderful place to stay in the middle of down town London.
Tim
The room and service was impeccable during our short stay in London.
Although a little pricey, the convenience of being right on the south bank within easy walking distance to many sights was a huge plus. We would definitely recommend.
Although a little pricey, the convenience of being right on the south bank within easy walking distance to many sights was a huge plus. We would definitely recommend.
Paul
Location and staff was excellent.
HECTOR
The location is amazing, walking distance to the Big Ben Tour, the parliament and the Westminster Abady, I didn´t like that when you arrive, they try to sell you more, also the Concierge did not give us the best recomendations on how to spend our time, you call the Bell boys to pick up the luggage and 30 minutes later we had to get our own bags downstairs.
barry
Very American especially the menu.
Charmaine
Great hotel within walking distance or bus tours of London. Definitely would stay again! Rooms were clean and up to date!
William
Beautiful view and right next to the London Eye.
Gemma
Lovely hotel. The pool was very cold however and the restaurant had limited lunch choices.
Sasenarine
Great location.
Great view.
Clean and helpful staff.
Great view.
Clean and helpful staff.
Mushoriwa
Courteous staff, clean rooms. The beautiful river Thames and Big Ben (Elizabeth Tower) views. It was easy to access most iconic places from this hotel. The kids loved the hotel and the wide dining menu.
I would definitely recommend.
I would definitely recommend.
baqir
mariott stay
amazing staff
friendly, courteous and knowledgeable!
every thing was well beyond expectations but Gym well below the expectations and standards
friendly, courteous and knowledgeable!
every thing was well beyond expectations but Gym well below the expectations and standards
LOUIS
Well maintained, classic British architecture. Excellent location for walkable access to many desirable sites. Staff was excellent and accommodating very kind.
David
Great location. Great views. Great staff.
Jennifer
The cleanliness of the room was appalling for a five star hotel. Our first room was dirty with unknown debris on the toilet. We asked for a different room only for the front desk to try and sell me a more expensive room stating no equivalent was available and that we can wait to have to room cleaned. After much discussion, an equivalent room suddenly became available. Then day by day we were left w poor services with rooms poorly cleaned and minimal towel replacement. They even rehung a stained towel and robe that we had placed on the ground for replacement. The floor also had construction which we were not notified of at all with loose nails on the floor that we alerted the construction staff to without much action taken. I dont usually stay at a Marriott in the US and I will make sure I avoid staying at a Marriot internationally for this reason.
Qing
Great location w/ walkable distance to the attractions! Staff is very friendly and helpful.
Joel
Great staff !!!
Harisha is the best
Harisha is the best
Oscar
It was a good hotel. At first the hot water did not come out, but then later on it did and there were no issues after that. The location is amazing. The staff was nice. Wish they had more food options at the executive lounge though.
Juan
Amazing experience.
Gina
The staff went above and beyond for us. This was a bucket list trip for my youngest daughter who is terminally ill with Leukemia. Coming to London was a dream come true and having a warm and family like staff to make her feel special was so comforting to us all. We loved everyone especially the front desk manager. She was our favorite.
Hyun Suk
Great Stay in London
Great Stay!!!
Azamat
Very nice service and nice people
James
Wonderful!!
The Marriott County Hall is a wonderful hotel in a perfect location. Right on the river Thames, and at the Westminster bridge, it is centrally located to the tube, London Eye, a short walk to the West End for theaters and wonderful restaurants! And the staff was super!
Harnish
Paid quite a lot of money only to be given a view of rubbish bins and pallet loading noise at 6am
Poor
Feel that this was purposeful
Poor
Feel that this was purposeful
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