Name: Hub by Premier Inn LON, Westminster Abbey
Address: 21 Tothill Street Westminster, London, SW1H 9LL, GB

10/10

Exceptional

27 Jul 2026

John

Great location!

6/10

Pleasant

26 Jul 2026

Cynthia

Rooms small but the location is good

2/10

Poor

25 Jul 2026

Barbara

Carpets filthy. No phone in room. Rooms are small. Just a small chair, bed and tv. Have to crawl across bed to pull down window shade.

8/10

Excellent

24 Jul 2026

Dennis

Hotel is clean, cool, and centrally located. Rooms are very small-- king sized bed with about a foot on either side. About two to three feet at end of bed. Large screen TV. This would be great for a solid traveler, or for a weekend stay. We were going on an 11 day cruise, so a bit too much luggage for the room size. Only trash can is a small bin under the sink. They don't have washcloths or top sheets, but comforter was fabulous! Has an attached bar, which was nice, with small menu. Pizza was pretty good, the pasta was meh...

4/10

Poor

21 Jul 2026

Guy

Not an enjoyable stay.

Partner

2/10

Poor

20 Jul 2026

Tona

Dirty rooms
Do not book this place.

Self

8/10

Excellent

20 Jul 2026

Paula

Great location. Close to Westminster-Buckingham palace etc.
Clean and tidy.
Small room but adequate for a short stay.
Would recommend. Priced good for location.

Family

10/10

Exceptional

19 Jul 2026

Monica

This hotel is in the perfect spot to see all the sights! The staff were all so helpful and friendly. My room was perfect and so clean. I still cant get over the continental breakfast, it was absolutely delicious! I will definitely be staying at Hub Premier in Westminster on my next trip!

Self

10/10

Exceptional

18 Jul 2026

Kriezel

The hotel’s location was perfect for exploring London — just a short walk from Big Ben and Westminster, with the Tube station only a 2-minute walk away that made getting around the city so easy and convenient.

We stayed during the heatwave and had no issues with the air conditioning, which was a huge plus after long days of exploring. The breakfast was also a great addition, and the front desk staff were very helpful, friendly, and accommodating throughout our stay. Overall, we had a wonderful experience and would highly recommend this hotel.

Self

8/10

Excellent

16 Jul 2026

Janet

Carpet was quite soiled, otherwise room was fine. Food was good and staff were obliging and courteous.

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Scheila

Great location near Westminster and St James Park. Convenient to tube stations and river cruises. Staff was friendly and helpful; even called a black cab for us our last morning. The rooms were small but had all you needed and had loads of charging capacity. The bathrooms were basic amenities but spacious enough and very clean. Air conditioning was greatly appreciated as it was unseasonably warm in London. The adjacent lounge was awesome and totally unexpected! Great place to unwind, play cards and get a drink. Although we didn’t avail ourselves of the breakfast options, they looked very good. 24-hour coffee and tea service was also a big plus.

Friends

10/10

Exceptional

15 Jul 2026

David

Important - if you don’t like microtels this place isn’t for you. But if you’re looking for a fantastic location at a reasonable price The Hub cannot be beaten.

You’re in the heart of Westminster. All the key tourist spots are within a short walk. And the underground is right there as well.

The hotel has A/C which is amazing and it has very reasonable breakfast that shouldn’t be missed.

The only comments I can think of are - 1) no laundry facilities. So you better pack smartly, and 2) this part of town gets quiet pretty fast at night, which you might consider a plus.

Again if you don’t mind a true microtel this is the spot for you!

Self

6/10

Pleasant

14 Jul 2026

Eugene

Ideal for a short stay, needs to be better cleaned/ maintained. Rooms are small but serve their purpose- simple things like cups, tissues, extra towels are things you need to ask reception for when they should be readily available.

Partner

8/10

Excellent

13 Jul 2026

MARY T

The room was a nice size and the air conditioning was great since it was needed. The breakfast was a selection of scrambled eggs and eggs over easy, bacon, sausage, croissants, pancakes, breads, yogurt, fruit and cereals. Coffee, teas and juices also. Well worth it. The amenities in the room were hand soap and hair shampoo. There wasn't a closet or furniture piece to store your clothes. I chose a room with a king size bed and it was comfortable but it was up against a wall so you needed to climb out if you were on that side. They did add this small push out area that had 5 hangers. (Not quite a closet). Our clothes were in packing cubes on the floor. Also, no safe to lock passport or valuables so we used our suitcase and locked it when we went out. That's the only reason I'm giving it 4 stars. I think a shelving piece for packing cubes or one dresser would have made a difference.

Family

10/10

Exceptional

13 Jul 2026

Jessie

Great location, air conditioned and a great restaurant for breakfast in the lobby

Partner

10/10

Exceptional

13 Jul 2026

Tracy

Good location, next to many restaurants and shops. The air conditioning was great especially since we were there during the heat wave. Staff was nice and helpful.

Partner

8/10

Excellent

13 Jul 2026

Justin

Very nice stay for a couple nights. Small rooms with very limited space but did have luggage rack under bed that helped. Overall great stay.

Partner

4/10

Poor

12 Jul 2026

Armineh

Smallest room ive ever seen ther was no space to put my lougage for the price I paid not worth at all

Partner

6/10

Pleasant

11 Jul 2026

Cary

The property is well situated in walking distance to each Westminster, Buckingham, and St. James Park. The rooms are small and amenities low for the price- you are definitely paying for the location.

The rooms are too small for a fridge or coffee/tea station, and to store our two checked bags anywhere. The A/C struggled to get the room temp down, and kept resetting itself to 21 degrees. There was only a single USB charger, which was odd since the rest of the design was modern. Front desk staff was very helpful with directions and taxis.
Housekeeping items were strange- no conditioner, no Kleenex, bed not made on arrival, and no washcloths.

Partner

10/10

Exceptional

11 Jul 2026

Stephen

Nice spot. Rooms are small but doable.

Family

10/10

Exceptional

11 Jul 2026

jerry

The hotel was in a great location. The rooms were very clean. The breakfast was very good.

Friends_and_family Friends

10/10

Exceptional

10 Jul 2026

Wesley

Well, worth it for the money

Family

10/10

Exceptional

09 Jul 2026

Rachel

Incredible location to a good chunk of the big attractions in London. Very clean and good breakfast. The rooms are very small. Think like a cruise ship size. But we didn’t spend much time in it so that didn’t bug us.

Partner

10/10

Exceptional

08 Jul 2026

Alejandro

It was a very good place to stay near by from tgr underground

10/10

Exceptional

08 Jul 2026

David

Very good location

Partner

10/10

Exceptional

07 Jul 2026

Christine

You could not complain about a thing with the motel

Partner

6/10

Pleasant

07 Jul 2026

Niloufar

Room was air conditioned and a good size for a 3-night stay. The hotel location was good. Very close to the tube station. Room was not very clean, the carpet was dirty/stained, and the sheets were washed I think but had stains on them.

Partner

10/10

Exceptional

06 Jul 2026

Kimberly Kay

Great location

Family

10/10

Exceptional

05 Jul 2026

Nicole

Great stay for a week for business as a single traveler who used the hotel mostly for sleeping, breakfast, drinks in the evening, and some email in the evenings. Located in a great area - lots of restaurants and pubs within a walk, sights, tube stations, as well as easy walk to Mayfair area during a Tube strike. Staff was great, breakfast had lots of options for all interests (European, American breakfasts), and easy to come and go.

Self

10/10

Exceptional

05 Jul 2026

Steve

Loved the location as well.

Partner

10/10

Exceptional

02 Jul 2026

Nicole

Rooms were very clean and comfortable. Beds were comfortable after a long day spent sightseeing. The A/C was most definitely a plus as they were having warmer temperatures than normal while we were there.

Family

10/10

Exceptional

29 Jun 2026

Parker

The breakfast is great.
Air conditioning!
The rooms are small and compact but no complaints as thats all we needed.

Partner

10/10

Exceptional

29 Jun 2026

Manon

La localisation était parfaite pour nous.

Partner

10/10

Exceptional

28 Jun 2026

Francene

Best value for money for stay in heat of London. Felt very safe . Breakfast was excellent value . Gave 4 star rating for helpfulness as one question asked was answered with a shrug of shoulders ( do you know where chemist is located). All other staff googled any question they didn’t know and were very helpful. I had three days on level 7 and 5 days on level 4. Bed was more comfortable on 7 , bit old on level 4. The carpets could use a very good clean . Though I would recommend 100% this location . I am just being very picky .

Self

2/10

Poor

28 Jun 2026

shagufta

I paid for bigger room but I got smaller room else they were accommodating me in basement. No housekeeping bad breakfast

Self

10/10

Exceptional

26 Jun 2026

Sathaphat

I had a wonderful stay here! The room was exceptionally clean, and the air conditioning worked perfectly to keep things comfortable. The staff were incredibly friendly and helpful throughout my visit. I also loved the breakfast—plenty of great options to start the day. The location is fantastic, easy to access the train station and landmarks by foot. Highly recommend!

Self

10/10

Exceptional

26 Jun 2026

Taurus

Great place to spend a night.

Family_with_children

10/10

Exceptional

25 Jun 2026

Jorge

El desayuno de lo mejor del hotel

Partner

6/10

Pleasant

24 Jun 2026

Micayla

Great spot just with rooms were bigger

Self

10/10

Exceptional

23 Jun 2026

David

Small but very clean. Excellent location very close to Big Ben, Westminster Abby and the Parliament buildings
Good breakfast and coffee available 24/7.
Nice, friendly staff. Would recommend for short stays.

Partner

10/10

Exceptional

22 Jun 2026

Lawrence

We enjoyed this hotel. The location was about a block from Westminster Abbey. Our room was very clean and the air conditioning was greatly appreciated. The breakfast buffet was outstanding and was probably the best deal around. It is highly recommended.

Partner

10/10

Exceptional

22 Jun 2026

Jasmeet

This hotel ticked all the boxes. Amazing location and well appointed rooms. Their breakfast buffet was excellent. 24/7 coffee was much needed after a busy day of sight seeing. Would highly recommend this property to tourists visiting central London.

Partner

8/10

Excellent

22 Jun 2026

Ethan

The best part about this hotel was the bar/restaurant. The rooms were small and the hotel staff attempted to upscale on everything. If customers are booking a 2/3 star hotel, they probably aren’t in the business of being upsold. But the hotel was conveniently placed in the a great location.

Partner

10/10

Exceptional

22 Jun 2026

Chris

Great breakfast

Close to many attractions and the Tube station.

Friends

10/10

Exceptional

21 Jun 2026

MARCO

Perfect stay! This hotel is close to may attractions and great pubs, the rooms are clean and updated, and they have an amazing breakfast. We’d definitely stay again and recommend.

Partner

10/10

Exceptional

21 Jun 2026

Mark

Great stay. Hotel very close to Westminster

Partner

10/10

Exceptional

18 Jun 2026

Paula

Rooms were small but comfortable.

Partner

10/10

Exceptional

17 Jun 2026

Ronda

Every thing was lovely, compact but perfect for my needs.

Self

10/10

Exceptional

17 Jun 2026

JASON CORBITT

Close to all the sites. Walkable. Clean. Friendly staff.

Partner

10/10

Exceptional

17 Jun 2026

Douglas

We arrived early but they were nice to take our luggage so we can explore the area, they have free coffee and tea for us . Make us feeling welcome. I think it’s the best location too. Easy to get to all the places we want to go , if I go London again I would stay here again.

Friends

8/10

Excellent

17 Jun 2026

Line

The property is super well located for tourism, business close to subway station st james. It is clean and well maintained. The lounge restaurant has a nice healthy simple breakfast excellent quality for the price. However, the rooms are small they are made to sleep and refresh not for lounging in the room for a week. Great worth for the price in the heart of London.

Self

10/10

Exceptional

17 Jun 2026

Sean

Perfect location ! We enjoyed happy hour in the very nice lounge.

Partner

10/10

Exceptional

16 Jun 2026

Kristin

Nice room. Clean and felt safe there. The room is small but you don’t spend much time in the room anyway. Breakfast was good and convenient.

Partner

10/10

Exceptional

16 Jun 2026

Gene

It is amazing, room is not that small, the design is pretty good! The under bed closet base is movable! It made reach luggages much easier! Only one thing is the bath room door, it made big noise when closing, I can heard neighbors door closing at night time. I may recommend that a simple rub pad will solve this issue. Please consider.

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Andrea

This is the smallest room we have ever slept in (actually, we felt the standard room was too small for two persons, and a little bit uncomfy at times). Besides that issue, everything else was really good. And the location is just perfect for tourists!

10/10

Exceptional

16 Jun 2026

Heather

Loved Breakfast. Hot and cold choices

Partner

10/10

Exceptional

14 Jun 2026

anastasia

We loved this affordable hotel in a nice safe area of London. Rooms are small but comfortable. Staff are great! The breakfast and 2/1 drinks both for around 9pounds at happy hour— outstanding values we enjoyed daily.

Partner

8/10

Excellent

14 Jun 2026

Mary

Great hotel for sightseeing. Can walk to many places or take the tube which is steps away.
Breakfast was very good and the free tea and coffee all day was a bonus.
Room was functional but small as expected. We had golf clubs, 2 carryons and 2 backpacks and it all fit but you wouldn’t want to spend much time in the room or work there. Bathroom was also small but good amount of shelf space and storage.
Overall we enjoyed our stay and would recommend so long as you’re willing to sacrifice space for location and value.

Partner

8/10

Excellent

11 Jun 2026

Allison

The room was tiny but clean. Space was well utilized with storage for our 4 pieces of luggage. Bathroom was clean and shower was nice. Bed was comfy.

Friends_and_family Friends

8/10

Excellent

11 Jun 2026

Charles

This is a decent, serviceable hotel with some drawbacks but the location and value more than make up for its shortcomings. The room was the typical smaller size for Central London but the bed was comfortable although might be a challenge for some due to it being very low to the ground. We had a handicapped accessible room so the bathroom was very large. It was more of the wet room style so be prepared for a lot of spray on the floor. The biggest negatives were the lack of storage and seating in the room. There was one small chair and a fold down \"desk\". There were absolutely no storage drawers or places to put a suitcase except for on the floor. A luggage rack would be appreciated. The staff were friendly and the breakfast for 8L was an excellent bargain. Again, the location absolutely cannot be beat and yet it was just off the very busy tourist attractions enough to be quiet. I would recommend the hotel despite the lack of comfort in the rooms.

Partner

10/10

Exceptional

10 Jun 2026

Susan

Room size adequate, clean, staff friendly, breakfast buffet delicious. Right in the heart of the London attractions, this is the second time we have stayed there, and would stay again in future!!

Family

8/10

Excellent

09 Jun 2026

Stephen

It was a very modern hotel....the free breakfast was great

Partner

10/10

Exceptional

09 Jun 2026

Julie

Perfect location and great breakfast! The room was very small but had what I needed. There is a restaurant, bar attached. Free large buffet breakfast. Right down the street from tube station and Westminster Abby!

Self

10/10

Exceptional

08 Jun 2026

Alex

Amazing location! Very small rooms (as you'd expect in London) but well planned and bathroom size was generous. Hotel room was quiet. Having the lounge next door with 24/7 free coffee bar was nice. Breakfast offered for 8 pounds was generous and very good. Housekeeping was upon request and I had to request extra towels ahead of time. Another guest tried to get them in the evening and it wasn't possible. One weird thing: there were no faceclothes. When we asked they only had more hand towels to offer. Also had only shampoo and handsoap. If you want conditioner or lotion make sure to take it yourself.

Partner

10/10

Exceptional

08 Jun 2026

Iran Yaluz

The service was excellent and breakfast was good with a variety of choices. I highly recommend this hotel.

Friends

10/10

Exceptional

08 Jun 2026

Duranne

Close to attractions

Partner

10/10

Exceptional

08 Jun 2026

Hoor

Excellent property to stay in the heart of London if you don’t mind a smaller room. Squeak clean property with excellent staff and a rich breakfast buffet.
The location is top notch, right in heart of London centre. Will definitely comeback.

Partner

6/10

Pleasant

07 Jun 2026

Richard

The room was very clean, the only problem is they are very small. Not enough room for luggage for 2.

Partner

10/10

Exceptional

07 Jun 2026

Sarah

Delicious Breakfast, we only ate breakfast at the hotel. Interesting panel at head of bed for AC and lighting. Our room had no window and a maze of hallways to navigate from lobby to room

Partner

8/10

Excellent

07 Jun 2026

Robert

The rooms are very small but the location is fabulous. The staff is great and extremely friendly and helpful. The food is excellent. It’s a mile or less to the major thing we wanted to see. The Westminster Abbey is a quarter of a mile, Buckingham Palace was less than a mile, Big Ben and London bridge and the Tower of London was about a mile if that. Waterloo Station and Paddington Station were within a mile and a half. If you’re looking for a standard size room just go to Primer Hotel at Waterloo Station. We stayed there when got to London before we did our Cruise and the Hub when we got back. A great experience with both.

Partner

10/10

Exceptional

07 Jun 2026

VADIM

Friendly staff, excellent location. The room was quite small but ok for a short stay.

6/10

Pleasant

07 Jun 2026

Kevin

Read the details before booking. Location to Westminster was great but rooms are very small. Like summer camp small. Maybe the right size for single travelers (who like cozy rooms) but too snug for adult couples.

Partner

8/10

Excellent

06 Jun 2026

AlysseBerry**

amazing location friendly staff ac will be going back

Family

10/10

Exceptional

06 Jun 2026

Denys

The room 507 the carpet is very dirty needs cleaning. Great staff, great breakfast, air conditional. Not a lot of storage place, small rooms.

Friends

10/10

Exceptional

05 Jun 2026

Flo

This property is in a perfect location to walk to many of London's iconic attractions. The room is very comfortable however quite petite. If you need space, this is not for you. The breakfast was outstanding. The food was very good and happy hour pricing was a nice touch. Unfortunately we found the evening bartender very overwhelmed and a one person show. We ordered food and he claimed that the cook was on break but he would get it started. Between serving drinks and trying to get our dinner started. We felt sorry for him. They need to staff it better. Good property overall.

Partner

10/10

Exceptional

05 Jun 2026

JERRY

Perfect place for all the top spots. Clean comfortable room and bed. The bar / restaurant gets busy so seating becomes a issue food and drinks are good.

Partner

10/10

Exceptional

03 Jun 2026

Yalin

good

8/10

Excellent

03 Jun 2026

Peter

The hotel is in an excellent location for seeing most of the top attractions in London. If you like walking everything is close by. Less than 5 minutes to Westminster Abbey, 10-15 minutes to Big Ben,Buckingham Palace, Parliament Buildings, St.James Park, Churchill War Rooms, etc…… 20 minutes or so to the London Eye, 30 - 40 minutes to the British Museum.

Partner

8/10

Excellent

03 Jun 2026

Karen

The carpeting in the room was dirty. Needs to be cleaned more often.

Partner

10/10

Exceptional

02 Jun 2026

Karen

It is close to many popular attractions.

Partner

10/10

Exceptional

02 Jun 2026

Katherine

The staff was excellent, the food was great, and the accommodations were perfect. Centrally located near Westminster, this hotel was exactly what we were looking for!

Family

8/10

Excellent

02 Jun 2026

Mallory

The room was quite small, with barely enough room to open our suitcase. But well worth it for the amazing location!

Partner

10/10

Exceptional

02 Jun 2026

Odilia

Excellent location, friendly staff!

Friends_and_family Friends

10/10

Exceptional

31 May 2026

KAREN NARVAEZ

Great hotel. Walking distance to major attractions like Westminster Abbey, Buckingham Palace and even Theater District. Has 2 close underground stations so easy to go anywhere. Buffet breakfast has a lot of choices.

Family

10/10

Exceptional

31 May 2026

Amy

Wonderful staff. Very clean.

Partner

10/10

Exceptional

30 May 2026

Karen

We had a very nice stay at the Hub Premier Westminster May 16-20. The front desk staff was helpful on check in and friendly whenever we passed the desk to get to our room. We asked for an extra pillow and towel and these were supplied quickly with no issues. The breakfast that was included in our package was a great start to the day and included hot and cold items and amazing coffee! The rooms are quite small but well laid out so we were able to unpack our bags and store things away. The location is what drew me to this hotel and it is perfectly placed to walk to many attractions in the area. We lived our stay here and will stay again if we return to London! Thank you Hub!

Partner

2/10

Poor

29 May 2026

GERMAN

Obviously meant to be minimalist, but let's get REAL! No place to put you luggage. No surfaces to organize your things. No phones. No luggage racks.

They tell you to use the minuscule \"desk\" as a recycle bin.

\"Desk\" and Bathroom counter are about 1 foot square.

Ledges along the wall are maybe 2 inches deep. Only place to put your stuff.

And supposedly, we had the largest room.

Partner

10/10

Exceptional

28 May 2026

Kristine

We were very well looked after by Neelu who kept our room clean. The breakfast was good and the staff was friendly.

Friends_and_family Family

10/10

Exceptional

27 May 2026

Sapna

Small but clean and modern rooms. Full breakfast for a reasonable charge. Very convenient location. Very short walks to many sightseeing points and stations and bus stops.

Family

10/10

Exceptional

27 May 2026

Danielle

Great location - it was easy to find, close to a lot of tourist spots, and multiple bus stops and underground stations. We had a problem with our a/c but they fixed it within a reasonable amount of time.

Family

8/10

Excellent

26 May 2026

Robert

We liked the location in central London. The Staff were nice and helpful. The only drawback was the very small room and bed, but the price was much more affordable than other Hotels in the area.

Partner

10/10

Exceptional

26 May 2026

Aurora Ruvalcaba

This place was amazing and close to everything that we wanted to do.

Partner

10/10

Exceptional

26 May 2026

Kelli

Great location! Friendly staff and clean room. Great (and cool) for a quick London sightseeing trip!

Friends

8/10

Excellent

25 May 2026

Jennifer

Room was tiny but useable. Location was great. Breakfast was a decent price and lots of options. Staff literally knew nothing about the area, couldn't even tell us a restaurant suggestion. They had an elevator and free luggage storage.

Partner

8/10

Excellent

24 May 2026

Rosina

Staff was wonderful . The location was great. The air conditioning was not as cool as we like. It took a while to kick in other than that the room was small but nice. The breakfast was very good.

Partner

10/10

Exceptional

24 May 2026

Simon

Well located and everything was ok.

Partner

10/10

Exceptional

21 May 2026

Mary K

Our room was small but comfortable. There was enough for both of us to unpack and organize our belongings in drawers/shelves or on hangers behind the full length mirror. Even with that, we were able to stow our 4 bags in a cubby under the bed that was clearly designed for that purpose. We were particularly intrigued by the matching sets of controls on both sides of the bed that handled everything from room temp to light levels and whether or not we wanted housekeeping.

The only downside was that the window in our space was actually outside our room on the other side of a fixed glass panel. We decided against asking for a different room because it really was a minor issue.

The location of the hotel in Westminster was really convenient to so many sights and several Underground stations...not to mention awesome parks and great restaurants.

We would definitely stay there again.

Partner

6/10

Pleasant

20 May 2026

Roseline

The staff did a good job to keep up to the hordes at the breakfast buffet. The carpets are tired, indicative of the traffic this hotel sees. Happily we booked a premium room. It was barely big enough for two of us. The room was quiet and dark at night. The shower had good power. The room was serviced when we requested it. The location is excellent.

10/10

Exceptional

20 May 2026

Marta

Good

Partner

10/10

Exceptional

19 May 2026

Agustina

Nice practical room for business travelling. Breakfast is good. Coffee, tea and pizza availble 24hs was practical for my schedule.

Self