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Enrico Hotel

London · United Kingdom

77-79 Warwick WayView location

6.4/10Good627 Reviews
Cleanliness6.8/106.8
Service7.2/107.2
Comfort5.6/105.6
Condition5.8/105.8
Location8.6/108.6
Neighborhood8.4/108.4
Value5.8/105.8
Amenities5.6/105.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Enrico Hotel

The hotel is placed in one of the most convenient locations in the Victoria and Westminster neighbourhood. This area features a large amount of attractions and tourist sites, such as the Westminster Abbey, Houses of Parliament, London Eye, Buckingham Palace, and the Tate Britain.

London Heathrow Airport is around 22 km from the hotel, London Gatwick some 36 km, whilst London Luton and London Stansted airports are situated at a distance of approximately 46 km and 51 km, respectively.

This traditional, clean and comfortable bed and breakfast hotel in Victoria, Central London is an ideal choice for travellers looking for competitive and moderately priced accommodation within easy reach of all London has to offer.

Comprising a total of 21 rooms, the hotel offers a 24-hour reception and a breakfast room. The hotel features clean, comfortable and traditional guestrooms with or without en suite facilities depending on guests' needs and budgets.

Read more about this hotelShow less

A direct dial telephone, satellite/cable TV and tea and coffee making facilities come in the rooms as standard. Breakfast is served each morning.

By train, from Heathrow Airport: take the Piccadilly Line to Earl's Court and once there interchange to the District Line towards Westminster/Upminster and get off at Victoria Station. The hotel is within walking distance of the station.

It is also accessible from Gatwick Airport by trains which run directly to Victoria Station.

With a stay at Enrico Hotel in London (London City Centre), you'll be within a 5-minute drive of Hyde Park and Buckingham Palace. This hotel is 0.5 mi (0.8 km) from Victoria Station Travel Information Centre and 1.2 mi (1.9 km) from Big Ben.

Stay in one of 26 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include electric kettles, and housekeeping is provided on request. Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No elevators Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • You need to know
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open daily from 10:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve cribs/infant beds
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher and a smoke detector
    • Property Registration Number YES
  • Minimal age
    18
  • Optional fees
    • Housekeeping fee: GBP 10

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Russian

    Chinese (Cantonese)

    Bulgarian

    Greek

    Filipino

    English

    Chinese (Mandarin)

    Italian

    Polish

    Spanish

Nearby attractions

Apollo Victoria Theatre 0.7 km / 0.4 mi
Victoria Station Travel Information Centre 0.8 km / 0.5 mi
Sloane Square 1.3 km / 0.8 mi
St. James Park 1.6 km / 1 mi
Buckingham Palace 1.6 km / 1 mi
Westminster Abbey 1.6 km / 1 mi
Houses of Parliament 1.7 km / 1.1 mi
Green Park 1.7 km / 1.1 mi
Battersea Power Station 1.7 km / 1.1 mi
Hyde Park Corner 1.8 km / 1.1 mi
Harrods 1.8 km / 1.1 mi
River Thames 1.8 km / 1.1 mi
Piccadilly 1.9 km / 1.2 mi
Park Lane 1.9 km / 1.2 mi
Hyde Park 1.9 km / 1.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building): 3
  • Single rooms: 2
  • Double rooms: 15
  • hotel
  • MasterCard
  • Visa
  • Maestro
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
Show 4 more facilities & services
  • Hotel safe
  • Luggage room
  • Breakfast
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Enrico Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Enrico Hotel

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Enrico Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH SHARED BATHROOMDOUBLE • WITH SHARED BATHROOMDBL.FH-1

    Photos are not available for this room type.

    Enrico Hotel

    DOUBLE WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.FH-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1

    Photos are not available for this room type.

    Enrico Hotel

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH SHARED BATHROOMTWIN • WITH SHARED BATHROOMTWN.FH-1

    Photos are not available for this room type.

    Enrico Hotel

    TWIN WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.FH-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Enrico Hotel

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Enrico Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH SHARED BATHROOMSINGLE • WITH SHARED BATHROOMSGL.FH

    Photos are not available for this room type.

    Enrico Hotel

    SINGLE WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Enrico Hotel

6.4
Good
627 Reviews
Cleanliness
6.8 /10
Service
7.2 /10
Comfort
5.6 /10
Condition
5.8 /10
Location
8.6 /10
Neighborhood
8.4 /10
Value
5.8 /10
Amenities
5.6 /10
100 reviews shown
2/10
Poor
15 Jul 2026
Ogonda Ada
This hotel was below par. Things were broken and dilapidated. Not good value for money as they charged quite an amount of money. I do not recommend it until they have had a full refurbishment.
Family
2/10
Poor
12 Jul 2026
Anthony
The room was tiny and did not look like the pictures at all. The mattress was hard as a rock. Nothing in the apartment worked: the bathroom door didn’t close all the way, the shower door was broken, the toilet paper dispenser was broken, the bathroom light was broken, and worst of all, the mini fridge was not working, so all of the chocolate that I had bought in Belgium for my family melted in the room because we were having a heat wave and there is no air-conditioning. The door to the hotel room at a skeleton key, which barely worked, and the front door to the hotel was completely open at all hours. No security at all. DO NOT STAY HERE. Yes, Victoria is a convenient location, but the tube takes you everywhere. Stay further out and get a nicer place.
Self
6/10
Pleasant
08 Jul 2026
Bennett
Average cleanliness. Steep stairs. No help with luggage. Bathrooms okay.
Self
6/10
Pleasant
05 Jul 2026
Eron
Basic property. Price was fine for the area.
Partner
2/10
Poor
04 Jul 2026
Michael
I was deeply disappointed when I arrived to see how misleading the online representation of the building and the accommodation was. The room was horrible - according to the website and to reception, it was one of the better rooms. Calling it a shared bathroom was ridiculous. The number of bathrooms per room was concerning - with babies also present in the hotel. There are 3 toilets for 14 rooms (most with double or triple occupancy), with only 1 shower.

The room itself was dirty, the walls were heavily cracked and discoloured, likely from water damage. It did not match the photo. The bed was warped and mattress unusable.

Perhaps the most concerning part was the weird cover (a painted sock?) that was put over the fire alarm/sprinkler in the room, causing us to feel unsafe with the number of guests, the heat, and the altered fire safety. Reception shrugged his shoulders and was unconcerned.

I requested a refund which was met with I cannot do anything, I requested to speak to management and was given an email as the only way to contact management. The reception (Diogo) was rude, completely unwilling help, and offered no customer service.

When told we couldn’t stay, reception said if we weren’t happy he wanted the key back, meaning he is going to resell the room. I explained that it was problematic the he was doing nothing to help fix the situation. I was sworn at and belittled for renting “such a disappointing room.” I was told, “we’ve been here 20 years. We’ll be fine.”
Self
6/10
Pleasant
03 Jul 2026
John
OK for a cheap stay over in London. Its location is very convenient for Victoria stations (coach & train) , the area is very quiet with plenty of pubs and restaurants. Room was sparse but had tea & coffee making and a TV. Small hand basin with a very low water flow. Shared bathroom/toilet facilities but I knew that when I booked,
Self
8/10
Excellent
02 Jul 2026
James
Reception was staffed politely and room was decent value. Small rooms but you get what you pay for. Amenities were inconsistent (e.g. fan did not work), but sheets and towel were clean!
Business Self
6/10
Pleasant
01 Jul 2026
John
The hotel is well located, a few minutes walk from Victoria Station, with local stores, restaurants, pubs etc. The bedroom was basic and small, though met my needs, the wifi was fine, and there was a fridge and portable fan, which was very helpful to sleep during very hot nights when I stayed. Staff were friendly and helpful. I was surprised to be charged for leaving bags in the hotel for a few hours after checking out, though staff did inform me of the charge.
Self
8/10
Excellent
29 Jun 2026
Claudia
Clean and cozy bed. Please note this is not a luxury hotel but it has all you need. Bathroom and shower assimilate a Parisian apartment. Small yet compact and clean. . We will return for future trips
Partner
2/10
Poor
28 Jun 2026
Jez
This hotel is possibly the worst I’ve ever stayed in. The room was time, the duvet was disgusting as it was warm we removed it from the cover and saw the general state of the duvet. No aircon or fans in the room. Windows opened straight out onto pavement.
Bathroom facilities were on a different floor and they were very unkempt and tiny. The shower doors did not close properly.
Plugs sockets were hanging off the wall or held in place with silicone. 100% will not use this place again.
Friends_and_family Family
8/10
Excellent
25 Jun 2026
Sophia
Very basic room but had what I needed and was as expected for price.
Self
4/10
Poor
23 Jun 2026
Barbara
Horrible room and what they call a „bathroom”. Two stars given only because of the chap at the check-in was super nice and helpful…the property itself was awful!
Partner
2/10
Poor
16 Jun 2026
Catherine
I wouldn't stay here again. The shower doesn't work properly. They wanted to charge us to leave our bags after check out. Staff not helpful or friendly. The fan in the room didn't work and when I told them about that they did nothing about it. The room was very hot but it wasn't a hot day outside.
Friends_and_family Family
6/10
Pleasant
14 Jun 2026
James
shower didn’t have hot water. Walls were very thin could hear whenever someone entered the building. There was also no air-conditioning. apart from that, it was a decent bed in a good area.
Self
6/10
Pleasant
10 Jun 2026
Stephen
The bed was great 👍👍👍👍 Slept really well. Area is top notch with location v convenient. Also bear in mind it was a pretty fair price with a nice picture of James Dean on the landing.

But there was mold, the bathrooms were not great, and decor and conditions more akin to a student house than a hotel.
You get what you pay for!
Friends_and_family Family
6/10
Pleasant
07 Jun 2026
Paul
shower and toilet areas are not ensuite. Be aware.
Family
4/10
Poor
01 Jun 2026
veronica
Extremely budget.,, first and last time there. I showered in cold water the first day and today there was hot water. Bed was clean and comfortable, but that’s all I can say for it. Interaction with staff was friendly also.
Room was dark and dismal in the basement. I guess I need to pay more in London!
Self
6/10
Pleasant
29 May 2026
Frederick
It was fine
Self
6/10
Pleasant
24 May 2026
James
Staff helpful
Great location, easy accessible via foot from Victoria Station
Excellent price at last minute for bank holiday weekend & I wouldn't have made my trip if not for that, Thank You!!!
Family
6/10
Pleasant
21 May 2026
Fiona
Great location. Fairly basic facilities, compact bathroom.
Family
2/10
Poor
05 May 2026
Matthew
Fixtures in the shower unit were broken. There was never any hot water in the mornings and I did not get clean towel service once I had to ask for it. Would never stay there again and would never recommend it to anyone.
Self
2/10
Poor
03 May 2026
Jerome
Carpet dirty and all room look terribles
Friends_and_family Friends
10/10
Exceptional
01 May 2026
Duncan
The Enrico was a fantastic little hotel, in a great location. Will definitely use it again, when I visit London again. My only issue was the cold water taps didn’t work as well as the hot water.
Family_with_children
6/10
Pleasant
29 Apr 2026
helene
The roo
4/10
Poor
28 Apr 2026
RAM
Great location. Poor facility. Never know when you get hot water in shower... hit and miss. Ventilation is poor as air flow is poor. Bed is a spring bed and difficult for two people to sleep. Noise from people speaking adjoining rooms can disturb your sleep. The night before marathon race day was horrible with loud neighbour that kept talking until 1am.
Partner
6/10
Pleasant
28 Apr 2026
A. Catalina
Location is great if you are planning on walking almost everywhere.
Room was clean, bed was comfortable, pillow as thin as a paper, really uncomfortable, so I suggested to bring your own pillows lol.
Room is small for ok, the bathroom is definitely terrible. REALLY small, and water comes out of the toilet when you flush.
Property doesn’t have insulation so basically you can hear everything from the other rooms.
Glad that I found it, but wouldn’t stay there again.
Partner
8/10
Excellent
25 Apr 2026
Robert
Very helpful staff. Quite a bit run down - older property. Only one electrical plug. TV worked great with many Roku feeds. Great location with good access to Victoria station and the shops and restaurants on Warwick Way.
Partner
8/10
Excellent
25 Apr 2026
Célia
Well-located
Friends_and_family Friends
10/10
Exceptional
21 Apr 2026
Pete
Perfect for an overnight stay near the centre which is all I needed
Self
4/10
Poor
19 Apr 2026
shao ji
Mattress is too soft
2/10
Poor
11 Apr 2026
Kristofer
This hotel is terrible.
The carpets are absolutely lifting.
The walls are terrible and there is green molde in the bedrooms.
Try to speak the manager and you get a Chinese man pretending he can not understand your problems
I can even show you photos
Friends_and_family Friends
6/10
Pleasant
06 Apr 2026
Qihong
The location is very convenience. But the check in was terrible. It is said that you need to pay before 1:00pm. When I came there after 1 pm to check in.. The receptionist still asked me to pay the extra. But When I came to check in at 3:00pm, there was no receptionist.
Family
8/10
Excellent
23 Mar 2026
Oscar
Great location, slightly tired but good value for money.
8/10
Excellent
09 Mar 2026
Megan
Good location
Self
10/10
Exceptional
01 Mar 2026
Elizabeth
The room was clean quiet and comfortable. I appreciated the bathroom within the room. All staff was very professional
Self
6/10
Pleasant
18 Feb 2026
Thomas
Hot water quicker then 10 mintues running the tap would be nice.
8/10
Excellent
16 Feb 2026
Victoria
Clean room, very thin walls overall very lovely
Leisure Friends
10/10
Exceptional
09 Feb 2026
Duncan
A great economy hotel. Very comfortable.
Partner
8/10
Excellent
25 Jan 2026
Harshavardhan
Rooms are neat and price is also okey but access to washroom is problem.
Friends_and_family Friends
10/10
Exceptional
25 Jan 2026
Janet
Ideal location from coach station. Comfy bed, just right duvet. Good shower. Fridge, kettle, tea & coffee too
Partner
10/10
Exceptional
12 Jan 2026
Vicki
It was very cold in the wood when we first arrived and the heating didn’t come on until morning. As the windows are the old wooden type it was hard to keep the cold out. Blankets are in the room but a few more might be required.

2/10
Poor
07 Dec 2025
Robert
The bathroom was comual and the toilet was also comual and dirty my kettle was also dirty
Self
6/10
Pleasant
06 Dec 2025
Taju
No spa
4/10
Poor
05 Dec 2025
Xirui
Convenient location but bathroom is tiny and squeaky. My head would hit the sink when I'm on the toilet. Unpredictable central heating (I think it's a hydronic panel).
Leisure Self
8/10
Excellent
04 Dec 2025
Allison
Good location, adequate but basic accommodation.
Friends_and_family Family
6/10
Pleasant
26 Nov 2025
Binoy
Should have given a micro oven and bathroom toiletries a hair dryer as most often people come for short stays and people do expect some of the above items for short stays as essential overall room was clean and well maintained
Friends_and_family Family
6/10
Pleasant
20 Nov 2025
Melanie
The room was reasonably priced for the location, a 10 minute walk from Victoria Station. However, be careful if walking on the carpet with no shoes. There are some nails coming through the floor boards and starting to poke up through the carpet! Also, there was a leak in the very small en suite. The walls are so thin you can hear your noisy neighbours!
Leisure Partner
4/10
Poor
19 Nov 2025
Steven
The staff were friendly but the hotel, and the room in particular were poor. It was dark, the door handle looked like someone had tried to take it off previously, the plug sockets and electrics didn’t work and looked like they were just temporary extension leads, the light switch by the bed didn’t work, there were spiders webs across the ceiling and the bathroom fan sounded like a plane taking off.

All fine so long as all you are looking for is an ultra budget bed - nothing else, disappointing for London Victoria.
Business Self
10/10
Exceptional
19 Nov 2025
Kevin
Very good indeed.
Leisure Friends
10/10
Exceptional
12 Nov 2025
stuart
Very helpful staff, attentive. Clean room in good condition, can't fault it
Business Self
10/10
Exceptional
25 Oct 2025
Stephanie
Great place but on the email they said to store luggage would be $10 per room once there they said $10 per item. But did recommend a different place to store items.
Leisure Friends
6/10
Pleasant
09 Oct 2025
Brian Leslie
Clean room
6/10
Pleasant
06 Oct 2025
Kerry
This is a great place for the price if you are trying to stay budget friendly. The room was clean and simple. The shower and bathroom areas were also clean and simple. It’s a great place to stay if you just need a home base. I felt safe in the building, however the front door would get stuck open. If you’re coming and going I’d advise turning around to make sure the door closes. It’s a great neighborhood that is very walkable. Only about 10 minutes to the trains/buses. The staff was lovely and very helpful when I needed a plug adapter, fork, and late checkout. The bed is not comfortable at all. It was very stiff. Which could be personal preference because i like a little cushion. The walls are also thin and you can hear your neighbors. Also would advise closing the window at night if noise bothers you because there are people walking/talking down the street at all hours.
Leisure Self
2/10
Poor
27 Sep 2025
Kevin
I was disappointed with the reaction from the proprietor on arrival when I tried to explain that due to a positive Covid test my friend could not take his room which I had paid for! The lady just said ‘no refund’ no explanation just go. The room, Tv not working shower height slide came off the wall. No heating no headboard it was very depressing. Would not ever stay again
Friends_and_family Friends
6/10
Pleasant
17 Sep 2025
Angela
Pros: Room was very clean and in a great location. Checkin was easy and pleasant. Price was right.
Cone:
Key was difficult to use in door - had to swap it for another one. Patches on walls and electrical outlets attached with duct tape. Room had the world’s smallest bathroom! One of those 1970’s afterthoughts. Could barely stand in it and brush your teeth. Shower head was broken so had to prop it up against the wall, but had decent hot water. Happy to have window that opened but no way to control the heat so keeping it open meant the heat was on full steam which made it even hotter.
Self
10/10
Exceptional
11 Sep 2025
Mark
Cheap and cheerful, clean.
6/10
Pleasant
29 Aug 2025
Maddy
Cannot drink the water from the tap and very noisy
Leisure Self
2/10
Poor
29 Aug 2025
Dominika
The room was a size of a cupboard. The bathroom was tiny and smelt or damp. NO hot water unless you wait 10 min to warm up.
Very narrow staircases. The window didn't close and there was a lot of noise from outside.

Business_and_leisure Partner
8/10
Excellent
19 Aug 2025
KAREN
The room was ok but there is a sign to say hot water can take up 10 mins to arrive in the room, it never did get warm so we had to wash in cold water.
Business
8/10
Excellent
04 Aug 2025
KAREN
nice place, staff very friendly
2/10
Poor
30 Jul 2025
Eric
The following is what I experienced during my stay. One of the worst hotel stays that I have ever had!!!!

-Sink in my room had very low water pressure it was not useful for practically anything…
-Instead of a proper hand towel hanging in the room by the sink, there was tissue paper provided. In fact, I asked a couple times for a hand towel and was provided a dirty one and second time the employee couldn’t find one.
-Body wash in the dispensers were often low.
-The shower was occupied on my level. I went to 1st level to the larger bathroom. The shower bracket holder for shower head was disconnected and shower drain was plugged during the time of use and water flooded onto floor. Manager didn’t bother fixing issue.
-The very old house phone in the room didn’t work to call front desk and needed to walk down multiple flights of stairs every time I had a request for service.
-I had intermittent issues opening and locking my room. I was concerned about the security of my room because they use skeleton keys In fact, when I arrived the employee that assisted me upon my arrival also had an issue opening the room.
-The window for my room didn’t have a screen and needed to stay open due to the extreme heat during my stay. Insects the entered the room. Staff provided a fan, but the fan noise prevented me from getting to sleep.
-Safety issue. I was informed the front door to the hotel should be locked after a certain time. The times that I came back late door was unlocked.

Leisure Self
8/10
Excellent
08 Jul 2025
Arnela
The property is close to Victoria station and walking distance from Buckingham palace. Everything was good for the price, clean, staff so sweet, the only reason for 4 stars is just that the sink was so small that I could hardly wash my hands in it nevertheless the face. And it looked more like a house with a few tiny rooms
Leisure Family
2/10
Poor
06 Jul 2025
Isabel
The room was not what was advertised. I had to drag my suitcase up 5 flights of stairs with no help. Got to the room and the bed was a single, mini fridge that was unplugged, rotted windows, taps loose and dripping, could hear my neighbours through thin walls, semi open sockets. Worst place I’ve stayed. Actually didn’t stay the night, left a few hours after check in.the photos made it look spacious and like a double bed, it was basically a water closest. I just couldn’t believe it how bad it was. Couldn’t upload photos but have emailed.
Leisure Self
6/10
Pleasant
30 Jun 2025
Emily
Our stay was completely fine—I appreciate the work of
10/10
Exceptional
23 Jun 2025
Megan
Serviceable and inexpensive. This place is great if you need a cheap room and nothing fancy. Good location for those who walk a lot or take transit.
Partner
8/10
Excellent
22 Jun 2025
Verified traveler
Perfect location! So easy to get everywhere and the location is in a really nice part of Victoria. We booked to stay in twin room with private bathroom but the toilet wasn’t flushing. The lady at the front desk had a look and immediately changed our room for us. Very happy with this service! The room is well kept and didn’t feel dirty. The only thing that was uncomfortable was the pillow and beds. My partner and I had back and neck pain our whole trip because of it. Other than that I cannot complain because for the price, I was very happy with this hotel! So overall I would recommend to stay here :)
Partner
6/10
Pleasant
22 Jun 2025
Jillian
We were not expecting much due to reviews I had read. But it was clean. However room stunk of cigarette smoke. We had a collapsible bed, small, doubtful.it was even 4ft 6\", reasonably comfortable. We paid for a slightly larger room but bathroom was still tiny, and not fit for someone with mobility issues. At least a foot high to step into a very cramped bathroom area. Shower its self good power but room to shower was extremly cramped . Could not shut bathroom door if seated on toilet. Ceiling fan only worked when light was on. Lights in bathroom not working. No fan in room to cool it down on a hot summer evening. Very basic , Very over priced at over £150 per night for what we got.
Partner
4/10
Poor
13 Jun 2025
Jennifer
Stayed recently for a work trip as the location is great! Having seen the pictures I thought the hotel would be basic which was fine as it was only for the one night with a late arrival, but it was a lot more basic than expected.
It wasn’t a proper bed, just a cheap metal frame. There was no hot water (and I did wait the 3-10 mins as the sign on the bathroom door advised for it to heat up) . My colleagues bathroom was so small they hit their head on the door multiple times and the window in my room was difficult to lock. The room and window (ground level) were unlocked and open on arrival. The door itself was an old school lock and had a gap between the door and frame where I could see the corridor outside. Didn’t feel 100% safe staying here.
That being said, room was clean as was the bedding and towels. The person on reception was also friendly.
Never one to leave a bad review but definitely dont think this was worth the £120 paid
Business
6/10
Pleasant
08 Jun 2025
Erin
Nice ppl running the place. One key per room so if youre rooming with friends then you will need to work out the key situation. The bathroom door in 204 looked like it had some poo on it. Cheap stay and within walking distance to big ben.
Partner
10/10
Exceptional
05 Jun 2025
Andrew
Bargain of a hotel for the area. Room was small and basic but clean.
6/10
Pleasant
26 May 2025
Adrian
Hotel is conveniently located. Victoria train station is 10mins walk away. Hotel is a little run down. Furniture kind of old and cramp but clean. Still decent if you simply want a place to sleep.
Leisure Self
10/10
Exceptional
19 May 2025
Alex
Cooperative and nice staff.
Business_and_leisure Self
8/10
Excellent
13 May 2025
Antonio
The location is not bad for its price. It is walking distance from the tube and many of the touristy sites. The room is very small (also tiny bathroom-I’m 5’9, I’m sure someone taller than me would not fit), but again, not bad for its price. The walls are very thin so you can hear people going up and down the stairs/talking. May not be the best location for a light sleeper (likely, I don’t have that issue). The shared bathrooms/showers were always kept clean and organized. Never had an issue finding a time to go/never busy. The only downside is there is no ac, the room was very hot, other than that it was not a bad location and would recommend it to anyone traveling on a budget.
Leisure Self
4/10
Poor
30 Apr 2025
Verified traveler
The place was nice but the rooms were very very small and had to use an old school key to lock and unlock the door..so if there was an emergency I could be traps. very narrow flights of stairs to get to rooms. No room heater that worked. Coffee pot could not reach an outlet unless I put it on the floor. The water never got warm or hot.
Friends_and_family Family
10/10
Exceptional
22 Apr 2025
Antony
Good for the price you pay
Leisure Self
10/10
Exceptional
21 Apr 2025
kevin
convenient location and the owner was very helpful. Hotel was clean
Leisure Partner
2/10
Poor
29 Mar 2025
william
My room was awful. Hot water was hit or miss. I had to step up more than one foot to enter the tiny bathroom. No soap in the shower. No clock, no kleenix. The worst hotel I have stayed in in many years.
Leisure Self
6/10
Pleasant
19 Jan 2025
Ashley
Receptionist was super friendly, however the door handle to the room lifting off the door on both sides, no control over room temperature, bathroom fan sounded like it could come away from the bearing at any second.

I thought I'd be helpful when leaving and strip the bed, only to find stains all over the duvet and pillows, which was rather grim to see.

Looking at the positives, there's loads of shops closed by and it's a 5 minute walk to Victoria Coach station.
Leisure Partner
8/10
Excellent
21 Nov 2024
Bethany

Good Hotel

Good budget hotel. Get exactly what you pay for. Good location for travel as close to Victoria stations. Clean enough. Friendly and helpful receptionist. Only major issue was I booked a double room but was given a twin room with two beds.
Business
8/10
Excellent
07 Nov 2024
C
Small but clean and reasonably comfortable. Bit of a step up into a very compact shower/toilet (too small to call it a bathroom).
Self
2/10
Poor
29 Oct 2024
Vitthal
Don't come here. The hotel is very closed up and cramped. Couldve barely pass with my suitcase.
Family
10/10
Exceptional
24 Oct 2024
Alexandra
Affordable, no frills accommodation. Clean and comfortable. Exactly what I was looking for as a solo female traveller: convenient, safe, clean, and budget friendly. Recommend!
Leisure Self
4/10
Poor
12 Oct 2024
Verified traveler
There was mould in the room, carpet hoovered but heavily stained. No bedside tables looked like a chair in room had been used to put things on due to no bedside tables and this was also heavily stained. Wasn’t expecting luxury but expected it to be clean and definitely mould free.
Friends_and_family Family
10/10
Exceptional
27 Sep 2024
Scott
This place was amazing! Very basic, but great!
Leisure Self
6/10
Pleasant
24 Sep 2024
Daria R.
Nice and helpful staff, there was no light in the room for the first night, the staff said they would fix it but nothing changed. The next day a very nice gentleman fixed it. There was also very small bathroom, you could barely open the door. Unfortunately it was not possible to have breakfast, before covid it was possible. Great location, grocery store around the corner, 5 minutes to the coach station, many communication options.
Leisure Partner
6/10
Pleasant
19 Sep 2024
Verified traveler
Not awful, but not great. Doors were old and thin, so it was quite noisy. Bathroom was basically a giant plastic portaloo put in a room. This place was perfectly good enough for one cheap night, but I wouldnt have wanted to stay for two.
Business
2/10
Poor
17 Sep 2024
Christ
It was somewhere between a dormitory and a jail. I slept with my clothes on, the toilet was on another floor, and I couldn’t close the window.
10/10
Exceptional
28 Aug 2024
Martin
Nice comfy bed and sheets, got some washing done as well 😁
Leisure Self
4/10
Poor
31 Jul 2024
James
Unfortunately, the bathrooms were ridiculously small. When sitting on the toilet, my knees were about an inch from hitting the door. I’m only 5’9”.
Leisure Friends
8/10
Excellent
18 Jul 2024
Cole
The place was clean and fresh, the linen was clean and good warmth from the room, the lights were well placed and the bathroom was modest. A little grime around the shower and would have liked a little extra like an extra pillow on the bed. However the place was satisfying and clean and a warm atmosphere from the room would stay again in the same room. Overall the hotel is very easy to find and in a good quiet location the only sound to be heard was the underground which is to be expected as it was below the hotel.
Leisure Partner
8/10
Excellent
14 Jul 2024
Graham
Nice and friendly staff . Convenient location
Leisure Friends
2/10
Poor
13 Jul 2024
Oscar
I reserve for seven days and I could not stay a complete day. The hotel conditions are deplorable. There are bo air conditioning, the fan did not work, the water in the shower you have to wait 10 minutes to wait the hot water, the hotel is moisy and you can barely sleep, the paint the walls ofnthe hotel paintbyour cloth if you touch the wall among other things. I already submit to expedia a claim for a refund. I am waiting response from Expedia to solve this sitiation.
Leisure Family
8/10
Excellent
10 Jul 2024
Verified traveler
Thanks for the room upgrade and mini fridge. Greatly improved our stay in London.
Friends_and_family Family
2/10
Poor
07 Jul 2024
Makenna
The listing says shared bathroom but only two out of the four floors have restrooms so it is communal across 4 floors of people. The photos make the restrooms appear much larger than they are, however, the restrooms were kept very clean. Housekeeping knocked but we didn’t answer because we were taking a nap, but proceeded to come in anyway and when we said we didn’t need anything and they could clearly see we were lying in bed, still asked to come in and check something outside our window when it was apparent we had been sleeping and didn’t want to be disturbed. The electric kettle on the counter was full of water and didn’t look sanitary to use. Overall the place met our needs but we would not stay again.
Leisure Friends
8/10
Excellent
27 Jun 2024
STEPHEN
Accommodations are not 5 star, but they don’t pretend to be. The staff checked us in quickly and I have no complaints. You get a room to rest your head and that is all that we expected. Room was clean as expected. A great value for the price.
8/10
Excellent
24 Jun 2024
Drew

Ok for the money

Honestly for the price wasnt expecting a heap so it was ok. Beds pretty small and uncomfortable. Tiny shower/toilet combo. Clean enough.
Calling it a hotel a bit of a stretch, felt like a private room in a hostel.
Partner
10/10
Exceptional
23 Jun 2024
Lily
The host was very helpful and allowed us to drop our luggage before checking in time, also provided the commute information to the airport. It is very much appreciated!
Leisure Friends
4/10
Poor
23 Jun 2024
Greg
The WiFi and plugs did not work.
2/10
Poor
23 Jun 2024
Manish
Next door was no noisy and disturbing couldn’t even have a conversation with my partner
8/10
Excellent
23 Jun 2024
Brandon
Great great location! My only issue is if you are a bigger person it is tight quarters but other than that i would definitely recommend

Location & surroundings

Enrico Hotel
77-79 Warwick Way, London, United Kingdom

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Enrico Hotel

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