Name: Eccleston Square London
Address: Eccleston Square, 37, London, SW1V 1PB, GB

10/10

Exceptional

31 Jul 2026

Grant

Awesome place, high tech lighting and a spacious quality shower in the hear of Westminster.

10/10

Exceptional

27 Jul 2026

Sean

Very impressive hotel in a great location

10/10

Exceptional

21 Jul 2026

Nikki

Friendly and welcoming, excellent accommodations. Would definitely stay again!

Partner

4/10

Poor

18 Jul 2026

Sarah

Terrible staff. We stayed when the weather was hot, as soon as we went to the room we couldn’t get the air con working. On our way out we reported this and were told it can sometimes take time to kick in. We were reassured that they would check it and put a key in the slot to leave it on. We returned and were reassured it was all in order. We went to the room to discover no key had been as promised, we gave it 10 mins and it still didn’t work. We called reception who did now offer to move us room (should have done this to start with) we had unpacked and were ready for bed and it was 2am so we didn’t want to do this at this time and asked them to consider some form of compensation. When we checked out, the same person that promised to leave us the room key was on reception, we explained everything and she basically told us we were lying and it was because of the hot weather and the manager wouldn’t be doing anything to compensate us. I stayed in this hotel previously and came back, never again!

Partner

10/10

Exceptional

17 Jul 2026

Trevor

It was great

10/10

Exceptional

11 Jul 2026

Deborah

Lovely clean room. Fantastic location - quiet area to retreat after days in queues and crowds. Shower was amazing. Little patio was nice addition. AC welcomed after a week of heat! Would highly recommend!

Partner

10/10

Exceptional

07 Jul 2026

Paul

Room was

8/10

Excellent

06 Jul 2026

Alan

Bathroom a bit small … overall a very pleasant stay

Family

8/10

Excellent

02 Jul 2026

Andrew

This property is small and quaint. It is modern and tucket into row townhouse mansions of the early 1900's. It is off the busy path of the city but right there in the heart of it as well.
We really enjoyed our stay here and look at it as a hotel with a bed and breakfast vibe.
You don't have all the amenity's of a large hotel but is was a very nice stay for 4 night.

Safe travels,

A. Boggess

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

Linda

London was very hot, so we were grateful for the very efficient air conditioning. The room was small, more suited to one person than two. The bathroom was well fitted out, but again tiny with no place to hang towels. The staff were amazing and incredibly helpfull, always with a bright smile. We will definitely stay here again, so close to Victoria station. Next time, hopefully, I will select a larger room.

Partner

10/10

Exceptional

19 Jun 2026

Charlene

The room was clean and modern, took us a while to work out all the gadgets. Staff were really helpful throughout our stay. Excellent!

Partner

6/10

Pleasant

31 May 2026

Kevin

Bathroom and bedroom are exceptionally tight.

10/10

Exceptional

31 May 2026

Gregory

Location was great, hotel was spotless and the staff were absolutely the best!

Self

10/10

Exceptional

12 May 2026

Anne

Excellent staff, comfortable bed and an amazing shower! Wonderful location. I’ll be back!

Self

10/10

Exceptional

06 May 2026

HANDE

Good place

8/10

Excellent

24 Apr 2026

Paul

Was very happy but room was very smal

Self

10/10

Exceptional

01 Apr 2026

Paul

Great place to stay

2/10

Poor

13 Mar 2026

Gregory

The room was clean but very hi tech with gadgets for all things . The room was freezing when we walking in despite the staff trying to help. It remained cold all night .
We had no sleep and couldn’t wait to leave of which we were out of the room by 7.30.

Partner

10/10

Exceptional

12 Feb 2026

Rita

Great location and lovely facilities

Business

6/10

Pleasant

01 Feb 2026

Ben

Good location for Victoria/Battersea but room very small for 2 people

Leisure Partner

10/10

Exceptional

14 Dec 2025

Mark

Everything was perfect, would highly recommend staying here. Perfect !!!!

Partner

8/10

Excellent

04 Dec 2025

Michelle

Very friendly and helpful staff, rooms were cozy but very nice and tastefully decorated. Great location, quiet, and rooms are actually quite soundproof. There was a party in the room next door which we noticed coming in one night, but we heard absolutely nothing once we were in our room. Plenty of cafes and restaurants in walking distance.

Partner

8/10

Excellent

04 Dec 2025

Lynda

Very quiet and safe area. Excellent location for our needs

Friends_and_family Friends

6/10

Pleasant

01 Dec 2025

Laurie

Was a very cute boutique hotel, very cozy and loved the location. Would stay again!

Leisure Family

10/10

Exceptional

29 Nov 2025

Lesley

Clean, midern rooms. Very responsive guest service.

10/10

Exceptional

23 Nov 2025

Leanne

Great location, room was clean and really nice.. a little small but we wasn’t too bothered! Staff were friendly.. a little noisy around the hotel at night/early morning

Partner

10/10

Exceptional

14 Nov 2025

Patricia

The room was very comfortable and very clean The staff are friendly and welcoming

Self

10/10

Exceptional

09 Nov 2025

LIAM

Really nice and clean hotel

Business_and_leisure Friends

10/10

Exceptional

05 Nov 2025

Rita

The room was to a high standard and the Reception staff were really helpful. The location was perfect for my business trip and very close to Victoria Station. I will definitely stay again.

Business Self

8/10

Excellent

03 Nov 2025

Stew

Staff were excellent - friendly, efficient and helpful. Hotel is modern decor and public areas are very nice. Room was clean, bed very comfortable. There are a number of hi-tech features, most good, but a challenge to figure out the overhead lighting.
Two minor points: 1. The description that rooms are much larger than comparative nearby hotels is not true - our room was small - no sitting chairs, just enough room to walk each side of the bed and to place a small suitcase on the floor in the corner. 2. The bathroom sink is small with no counter space, and the tap spout extends out, making it difficult to wash.

Leisure Partner

4/10

Poor

03 Nov 2025

Charlotte

Lovely hotel but lost water on final day. Not their fault but very inconvenient

Friends_and_family Family

8/10

Excellent

30 Oct 2025

Ann

Technology - but no explanation how to use it. Plus use limescale cleaner in the hover, all seized up

Leisure Self

10/10

Exceptional

26 Oct 2025

Stephanie

Being greeted by the smiling desk staff as I entered and exited the hotel was wonderful. I want to give a special acknowledgement
for Desiree, Eden, and Maitri who went out of their way to help me feel welcomed. They were superbly helpful with my every query. I really enjoyed and appreciated them.
The bed was very comfortable. I slept very well. And I did chose this hotel based on its proximity to Victoria Station.
My only small issue was with the sound of the water from the bathroom above waking me when they showered. It sounded a bit like there was a flood happening in my room. Desiree offered to switch my room but after the first night it was no longer an issue.

Self

10/10

Exceptional

21 Oct 2025

Rohit

Room was very comfortable especially after a whole day of travelling

Partner

10/10

Exceptional

17 Oct 2025

David

Great location that's close to public transit Victoria and Victoria Coach stations. Room was well equiped, be sure to watch their welcome guide for full functionality.

Leisure Partner

10/10

Exceptional

04 Oct 2025

Franklin

Enjoyed our stay

10/10

Exceptional

04 Oct 2025

Debra

The rooms are small but very clean and modern. The staff at the front desk is exceptional. Good location.

Leisure Partner

6/10

Pleasant

02 Oct 2025

JOSE ANDRES

It is ok but there are better options for the $

Booked this hotel for 1 night, as transit to be close tot he train station, 1st impression is great, hotel looks clean, goo ambiance downstairs, once to my room, room is ok, however the bathroom is extremly small, the door to the shower hits the sink so it does not open fully and I need to manuever to access such shower, also not all the toiletries mentioned on the website are actually available, and the grout in the bathroom had mold.
Staff is friendly overall; however, they are not good at solving issues.
The continental breakfast is extremely lackluster for the price of the hotel and the upcharge for breakfast.
Bottom line, if you really need a hotel for the night, this will do, but there are better options nearby.

Partner

2/10

Poor

30 Sep 2025

Jacob

When my wife and arrived back at the room the shower was running and the bathroom was flooded. It was noIt was around 23:30 and the overnight staff was useless. We ended up walking down the street to the July and

4/10

Poor

19 Sep 2025

Joshua

The Ecclestone Square Hotel was a great hotel in 2011 when it opened to great fanfare… and it does not look as though it has been updated or maintained, or gone any attention in the intervening 14 years since.

Business

10/10

Exceptional

05 Sep 2025

Bruce

Great place to stay

Great hotel in a great location. Staff is friendly and knowledgeable.

Partner

8/10

Excellent

01 Sep 2025

Carolyn

For people who welcome new technology!

The hotel is small and recently renovated. The staff is very helpful! As advertised, many of the feature in the room are high tech, so if that isn’t of interest to you, prepare for a learning experience. The beds are very comfortable and the location is nerdy close to Victoria station.

Self

8/10

Excellent

29 Aug 2025

JORGE

Space in room is very limited

Leisure Family

8/10

Excellent

13 Aug 2025

JORGE

Small room

10/10

Exceptional

12 Aug 2025

Jere

Nice hotel with park

The hotel was really good. The service was really good and the concierge were very helpful. The food service from the bar is very limited, but was good. It takes a little getting used to all the new electronics in the room and how to work everything. Some negatives were Almost no counter space in the bathroom and no electric plug-ins in the bathroom. We had to plug our electric toothbrush in the sleeping area. If you have a chance, let them open the gate so you can sit in the park. It’s a private park and it’s beautiful or spending a couple hours reading or just relaxing.

Partner

10/10

Exceptional

28 Jul 2025

Susan

Fantastic staff. Very clean. The rooms are small but that is an acceptable trade off for the location, service and cleanliness. I will definitely stay again.

Business

10/10

Exceptional

14 Jul 2025

Anna

I love this property and have stayed here a number of times. Beautiful, calm and well appointed. The staff are kind and extremely obliging.

Leisure Partner

6/10

Pleasant

05 Jul 2025

Verified traveler

Tiny, but expensive

Tiny room, “fancy” light switches were challenging to operate, room-darkening curtain controls didn’t work well, no washcloths were provided or available upon request - if you’re an American used to bathing with one, bring your own, meager continental breakfast was ~$20/person - too much considering the room was already over $300/ night.

Friends_and_family Friends

10/10

Exceptional

15 Jun 2025

Matt

Great hotel in Victoria

Really nice hotel in a nice area, close to Victoria. Staff extremely friendly and helpful and hotel clean. Room very nice and good features, albeit a little on the small side. Would certainly stay again.

Partner

10/10

Exceptional

20 May 2025

Nigel

Lovely staff and well spec’d room

Leisure Partner

10/10

Exceptional

06 May 2025

Kip

Had a heat wave and no AC. Got to 26° C in the room and they moved us our second day. There were multiple rooms that had the same issue. Maybe next time we won't be in Lomdon during a heat wave. Incredible property overall.

Leisure Family

10/10

Exceptional

18 Apr 2025

Sarah

Lovely room and amenities, staff were friendly and helpful. Clean room. Room was on the small side but great for the 1 night we stayed.

Leisure Partner

10/10

Exceptional

07 Apr 2025

Paul

Would definitely stay again.

Lovely hotel, breakfast a bit sparse, but very nice ambiance.

Partner

10/10

Exceptional

17 Mar 2025

Jill

Amazing! Everything is digital- very cool

10/10

Exceptional

07 Feb 2025

Cj

Great property love the technology

8/10

Excellent

31 Jan 2025

Jenny

Good value

Great location, lovely staff. Very comfy bed and great shower. Would have been nice to have kettle as well as coffee maker in our room (boiling water available in reception) and ceramic cups instead of paper. Great location for us as ten minutes walk to theatre, Battersea power station, underground and restaurants.

Partner

8/10

Excellent

31 Dec 2024

Philip

The property was great, hot water was a scarce commodity in the early mornings. Overall the property is fantastic.

Leisure Family

10/10

Exceptional

29 Dec 2024

Matthew

The location was perfect for visiting London. Very close to Victoria underground, which gets you anywhere you need to go. Lots of sights are within walking distance. Staff was very friendly. Great selection of pubs close by for a pint and delicious bite to eat.

Partner

6/10

Pleasant

27 Dec 2024

Ashley

More for a solo traveler

Upon arrival the front of house was very welcoming every member of staff I interacted with. The hotel is cashless which I don’t think was advertised enough as I was paying cash and ended up having to source another payment method. I stayed in the king size room, I knew the rooms where small but honestly didn’t think of the practicality of it for 2 people, nowhere for the suitcases or even to put the extra blankets or pillows, we even struggled putting up the ironing board let alone walking around nowhere could pass 2 people in one area. The rooms were hot even though the air con was on max which resulted in frustration and broken sleep. The rooms were very clean just not practical, great location nice and quiet and 5/10 mins walk to Victoria Station.

Partner

10/10

Exceptional

24 Dec 2024

Colleen

Small accommodations but the staff was outstanding.

Leisure Partner

8/10

Excellent

20 Dec 2024

Robert

Cute, efficient, water sprayer

Convenient near Vic station. Quiet neighborhood. Small hotel so relatively calm. Fast check in without ridiculous form signing and talking so thats much appreciated. Rooms are fine ans clean. Lack of sound proof doors so some hallway noise. Ceiling rainfall showerheads not cleaned of water calcification so the little plaatic nipples on the showerhead get clogged and water sprays horizontally and even out of the shower area....please clean, its simple to just run your hand over the plastic sprayers a few timea and it will clear it right up.

Business

10/10

Exceptional

14 Dec 2024

Mike

Great location- 6 minutes walk to Victoria
Everything as claimed
Well kept hotel - no complaints
Would definitely come back

Partner

8/10

Excellent

06 Dec 2024

Stuart

Weirdly tiny room

Business Self

10/10

Exceptional

21 Oct 2024

Labib

Extremely attentive and helpful staff

10/10

Exceptional

16 Oct 2024

Chi

The hotel was modern and clean

Leisure Family

8/10

Excellent

14 Oct 2024

charles

Quiet rooms. Everything supposed to be controlled electronically but not intuitive. Controls from an iPad in the room were inaccessible due to a French-language interface - should have been set up by the staff to operate correctly prior to renting the room. Room temperature set at 28.5°C and could not be changed without an override from housekeeping.

Leisure Partner

10/10

Exceptional

08 Oct 2024

Peter

Great Hotel!

Fantastic stay! Comfortable room, super nice staff, great location.

Partner

2/10

Poor

07 Oct 2024

Andrew

The room was so unbelievably small, it was like being locked in a prison cell. Don't advertise that room as a double room. That is not a room for 2 people.

Leisure Partner

10/10

Exceptional

27 Sep 2024

David

Great place to stay that’s not in the busy areas of London. Clean rooms, large shower area, convenient amenities for lights and curtains. The thermostat was easy to use, despite what some reviews might say—they just didn’t know that you had to go back to the home screen in order for the changes to take effect. Would stay here again my next trip to London.

Business

10/10

Exceptional

04 Sep 2024

Megan

This place was super high end and comfortable! Very hands off and clean. Easy, secure parking at the Q-Park Pimlico.

Leisure Partner

10/10

Exceptional

02 Sep 2024

wafa

I booked this location as i needed to be close to the Victoria Station, and It was 4 min walk. Very close to everything. i am very pleased with this hotel. modern and updated. I will definitely stay there again and recommend it to all my friends.

Leisure Self

8/10

Excellent

30 Aug 2024

Verified traveler

Nice hotel, good location

We had a CityView King room. It was clean and updated but barely bigger than the bed. The location was great for the sights we wanted to see and for access to the Underground. The staff was great and very friendly.

Friends_and_family Friends

8/10

Excellent

16 Aug 2024

Ethel

Great hotel, very well located for us, we enjoyed our stay. Just had an inconvenience with the room air conditioner, and we considered the way that some members of the staff did not handle it the right way. Then the Manager Bruno was very correct and found a solution for us.

The rooms could be a little bid nosy as you can hear water running from other's rooms bathrooms, and the air conditioners control leave a light on all the time that can be annoying during the night.

Partner

10/10

Exceptional

08 Aug 2024

Obiora

The staff at the hotel were sooooo friendly. They made my stay there a very memorable one.

Business_and_leisure Self

10/10

Exceptional

07 Aug 2024

Randy

Recommend

Very nice and full of technology, and close to Victoria Station for those coming in from Heathrow.

Partner

8/10

Excellent

07 Aug 2024

Charles

Pleasant enough stay.

Partner

10/10

Exceptional

05 Aug 2024

Verified traveler

Perfect Stay

Couldn’t fault our 2 night stay.. exceptional service, comfort and attention to detail

Partner

10/10

Exceptional

26 Jul 2024

Kam Kwan

I recently stayed at the Eccleston Square Hotel and had an absolutely wonderful experience. The location is fantastic, offering easy access to central London while being situated in a charming and quiet neighborhood. The rooms are elegantly designed with modern technology, providing a luxurious and comfortable stay. The staff were incredibly friendly and attentive, making sure all my needs were met. The hotel's amenities, including the beautiful garden and delightful restaurant, added to the overall excellent experience. I highly recommend Eccleston Square Hotel for anyone visiting London!

Leisure Partner

8/10

Excellent

17 Jul 2024

daniel

Room and bathroom were both very modern and well kept. The bed was very comfy.
A little tight for space in general, but it's London.
The air con either didn't work or it did and was adjust awful, which made sleeping quite uncomfortable, especially in the summer with a smaller room.
Staff very friendly and helpful.
Great location.

4/10

Poor

12 Jul 2024

Paula

Rooms are extremely small, even by European standards. They are also not very sound proof so a lot of noise from the hallway, elevators, and adjacent rooms comes through. The multiple tech features randomly flashed blue lights at us throughout the night. Would have liked to receive help from the staff with info about the local area, recommendations for eating out, and operating tech features but the staff was not helpful. Overall vibe was uninviting but we had a great time outside of this hotel. The location is great but recommend staying elsewhere.

Leisure Partner

10/10

Exceptional

29 Jun 2024

Susan

Clean, comfortable and big on technology

Leisure Friends

10/10

Exceptional

04 Jun 2024

Frank C

Staff was great

Leisure Partner

10/10

Exceptional

17 May 2024

John

A short stay in London

The staff was friendly, professional and helpful. The location of the hotel is excellent. Close to everything and in a nice quiet neighborhood. The hotel was perfect. The room was comfortable and clean. Would recommend this hotel to others staying in the Westminster area of London. Great hotel.

Partner

10/10

Exceptional

11 May 2024

AISLINN

Amazing! Right near Victoria Coach Station and Victoria Station for tours and transportation.

Leisure Self

10/10

Exceptional

09 May 2024

Anne

Lovely stay at Eccleston Hotel

Lovely stay in lovely room - quiet and very relaxing . Loved the massage bed especially. Very comfortable too . Very handy for nearby breakfast spots and Victoria station . Lovely view of the park from our room

Partner

10/10

Exceptional

03 May 2024

Richard

Lovely area close to Victoria Station. Wonderful staff!

Leisure Partner

10/10

Exceptional

09 Apr 2024

Alexandra

A very quick overnight stay. Very clean. Good size bed. Everything is controlled by electronics. There is a video on the television that explains how to use everything.

Leisure Self

10/10

Exceptional

25 Feb 2024

James

Best bed ive had in a hotel. And the best nights sleep ive had in a long time

Leisure Partner

10/10

Exceptional

09 Feb 2024

Diane

Great Hotel

Absolutely brilliant

Partner

8/10

Excellent

02 Feb 2024

Verified traveler

We really enjoyed our stay. The staff were really helpful. There was a bar for a nightcap.

Partner

10/10

Exceptional

28 Jan 2024

Trevor

Wife’s birthday weekend.

Lovely hotel. If you love your tech, you will love the systems they have in place.

Room was very cold during our stay even though the rest of the hotel was very warm.

Spoke to reception who were very helpful. Even after their intervention still cold and the room never really warmed before we left.

Perfect location for the Apollo Victoria Theatre. If you are ok with a 15 minute.

Partner

10/10

Exceptional

21 Jan 2024

Ellie

The whole stay was unique. One of the best stays I’ve had. Will definitely be returning and for longer

Leisure Partner

6/10

Pleasant

30 Dec 2023

Paul

Just ok.

Lovely hotel with good and disappointing aspects. Staff were really friendly and bed was comfortable. Unfortunately room was way too hot and we couldn’t cool it down. Bathroom door didn’t shut and the shower was really awkward to use. The tech they have invested in is annoying and a little over the top. The room also smelt as if someone had been smoking. The room is on floor -1 and there is a little courtyard outside so maybe people are smoking out there and bringing the smell inside. Breakfast was ok although nothing is kept chilled. For a hotel with such a high rating I would have expected something really special.

Partner

10/10

Exceptional

24 Dec 2023

CHRISTOPHER

Lovely Stay in a Fabulous Boutique Hotel

An amazing stay in a lovely boutique hotel in a very smart and quiet part of London. We received a very warm greeting on arrival and our request for a slightly earlier check-in was accommodated without question. Our only (minor) constructive criticism was that the downstairs space was on the warm side, making it uncomfortable to spend any time there.

Partner

10/10

Exceptional

04 Dec 2023

Ian

Fantastic hotel!

Absolutely superb stay! From the friendly staff who really made a difference and couldn’t do enough to fabulous ultra modern and quiet room. Brilliant central location not only for the station but to walk to the main areas in London. The food was excellent too. We will definitely go back.

Partner

8/10

Excellent

12 Nov 2023

Patricia

Gorgeous small hotel Pimlico

Gorgeous boutique hotel in quiet square in Pimlico. Beautiful interiors. Good shower, l’occitane priducts, very clean.

Partner

10/10

Exceptional

12 Nov 2023

Paul

Really nice hotel

Really enjoyed my stay at this hotel. Very close to Victoria tube/coach station. Really nice decor, lovely and comfortable room. Staff very friendly and always helpful.

Self

6/10

Pleasant

26 Oct 2023

Clyde

Over-engineering in some aspects - the room electronics - and under-engineering for human use in others - bathroom sink and floors - meant that the five-day experience was somewhat less than enjoyable for us.

Some electrical defects reported to the front desk when discovered. None were addressed.

Perhaps if the room designer were forced to spend a week in their creation, they may have made some system changes. Possibly they too would have grown tired of having the curtains open when attempting to turn on the bathroom lights...

The Eccleston Square Hotel is a fine-looking establishment, but is probably aimed at a more specific clientele than a couple of boomers from Los Angeles.

There is little warmth in the overall design - the floor tiles leading to our room were so optical they looked like something from the 1960's Prisoner or Avengers TV series. Google them for reference.

Leisure Partner

10/10

Exceptional

25 Sep 2023

Katherine Isacson

Had the best time in London and our choice of hotel was a big part of it. Great location...steps to excellent food and transportation. Huge shout out to Ibrahim at the front desk who was a key highlight and helped us with restaurant choices and area tips and tricks. We will be back! Thank you to the entire staff.

Leisure Partner

10/10

Exceptional

31 Aug 2023

Athol

Another great stay

Business