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Stanley House

London · United Kingdom

Belgrave Road, 19/21View location

6.4/10Good1,003 Reviews
Cleanliness6.4/106.4
Service7.6/107.6
Comfort6.0/106.0
Condition5.4/105.4
Location8.0/108.0
Neighborhood8.6/108.6
Amenities6.0/106.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Stanley House

Enjoy a comfortable stay at Stanley House, a hotel in London's city centre, just a short drive from Hyde Park and Buckingham Palace. Our 40 guestrooms feature flat-screen televisions, complimentary Wi-Fi, and private bathrooms with showers and hair dryers. Desks and irons/ironing boards are available upon request.

We offer convenient amenities such as a 24-hour front desk, multilingual staff, luggage storage, tour/ticket assistance, and a vending machine. Victoria Station is a mere 0. 3 miles away, providing easy access to London's attractions, including Westminster Abbey (0. 9 miles). Heathrow Airport is the preferred airport for our hotel.

Read more about this hotelShow less

With a stay at Stanley House in London (London City Centre), you'll be within a 5-minute drive of Hyde Park and Buckingham Palace. This hotel is 0.3 mi (0.5 km) from Victoria Station Travel Information Centre and 0.9 mi (1.5 km) from Westminster Abbey.

Stay in one of 40 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include desks, and irons/ironing boards can be requested. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Popular amenities

Free WiFi
Concierge
Non-smoking

Check-in and check-out

Check-in from 12:30 PM
Check-in until 10:00 AM
Check-out until 10:00 AM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed

Important information

  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Spoken Language

    English

Nearby attractions

Victoria Station Travel Information Centre 0.5 km / 0.3 mi
St. James Park 1.4 km / 0.8 mi
Buckingham Palace 1.4 km / 0.8 mi
Sloane Square 1.4 km / 0.9 mi
Green Park 1.5 km / 0.9 mi
Westminster Abbey 1.6 km / 1 mi
Hyde Park Corner 1.6 km / 1 mi
Houses of Parliament 1.6 km / 1 mi
Park Lane 1.7 km / 1 mi
Hyde Park 1.7 km / 1.1 mi
Piccadilly 1.8 km / 1.1 mi
Big Ben 1.9 km / 1.2 mi
Harrods 1.9 km / 1.2 mi
Westminster Bridge 2 km / 1.2 mi
Thames River 2 km / 1.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 40
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Multilingual staff
  • Smoke detector
  • Hotel safe
  • Luggage room
  • Breakfast
Show 1 more facilities & services
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Stanley House

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Stanley House

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Stanley House

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Stanley House

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Stanley House

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Stanley House

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE WITH DOUBLE BEDTRIPLE • WITH DOUBLE BEDTPL.DB

    Photos are not available for this room type.

    Stanley House

    TRIPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Stanley House

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Stanley House

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Stanley House

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Stanley House

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Stanley House

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room THREE BEDSRoom • THREE BEDSROO.3B

    Photos are not available for this room type.

    Stanley House

    Room THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Stanley House

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Stanley House

6.4
Good
1,003 Reviews
Cleanliness
6.4 /10
Service
7.6 /10
Comfort
6.0 /10
Condition
5.4 /10
Location
8.0 /10
Neighborhood
8.6 /10
Amenities
6.0 /10
100 reviews shown
8/10
Excellent
19 Jul 2026
Stephanie
Very handy location. Bedding was clean and there was a fan in the room. Breakfast was nice, cereal, cooked breakfast (fried or boiled eggs, baked beans and chicken sausage), toast with selection of jams/marmalade. Only thing that knocked off a star was that the shower cubicle leaked and looked quite shabby but for the price overall was really good.
Partner
8/10
Excellent
17 Jul 2026
Michael
Reception was open 24 hours which was great when coming back late after having been at a concert. The bed was comfortable, had an en-suite with breakfast in the morning. Would use again when requiring a bed for the night in central London.
Self
8/10
Excellent
15 Jul 2026
craig
We booked here for its convenient location, and had expected (based on numerous reviews) a place in poor condition. But that wasn't our experience at all - instead our room was clean, bright and in good shape. Obviously the hotel has recently undergone refurbishment, which is a relief because the reviews were dire!
We needed to check out at 6:30am to catch our train so can't comment on bteakfast, but certainly the hotel was better than we expected. The room had a fan too, which we were grateful for (we were in mid heatwave).
Partner
8/10
Excellent
13 Jul 2026
Alan
We thought that, for Central London, the price was very reasonable, especially with breakfast included. The building is dated and tired, but the bedroom was clean and tidy. No Aircon, but a fan was provided on a very hot night. Staff very friendly and helpful. No dinner but a Nicholson pub and Victoria station just metres up the road. Very handily placed for London's attractions.
Partner
6/10
Pleasant
06 Jul 2026
Jo
Reception staff were friendly. Communal areas very shabby and dirty. Room was supposed to have climate control but only had 1 small fan. Sash window was broken so wouldn’t stay open (not good when on the 3rd floor in 30c heat!). Room was grubby, stains on bedding, walls and carpet. Only 1 pillow for the single bed and it was barely thicker than the pillowcase! Inside of shower and toilet were clean but rest of the bathroom dusty and grubby. Breakfast was very weird, dirty tables and sauce bottles. No menu and rude staff.

All in all, not a great stay, defo would not return or recommend.
Friends
6/10
Pleasant
05 Jul 2026
sophie
The room was clean and was ok for the night I stayed, although the door was a bit tricky to lock fully. What I didn't like was having to hand my room key over when I left the hotel. I disliked it even more when I came back to collect my key & I just said the room number and wasn't asked for my name to confirm if the key is actually mine. This posed a safety risk whereby someone could potentially say a room number and be given unauthorised access to a room.
8/10
Excellent
28 Jun 2026
Josée
Correct for the price
6/10
Pleasant
26 Jun 2026
Gary
This is a typical, old hotel in very convenient location for Victoria station, bus station, Buckingham palace, restaurants, cafes, pubs and shops. No lifts and narrow staircase, as we expected. The hotel is being renovated and this impacts the maintenance and cleanliness. Our room was below street level, which made it quiet and cool during a heatwave. Bed was comfy and we slept soundly, with very little street noise. Bathroom was in need of some repair but it was suitable. The staff were excellent and helpful. Price was inexpensive for such a convenient location, reflecting the current condition of the premises.
Partner
8/10
Excellent
23 Jun 2026
Elisbel
El personal fue muy amable y atento siempre,el vuelo nos lo cancelaron pero ellos nos buscaron otra habitacion y nos quedamos un dia mas.algunas habitaciones no estaban actualizadas pero por el precio y el lugar esta bastante bien. No hay ascensores y hay que subir escaleras pero la mayoria en el area son así, la dama de la cocina es exelente en servicio.
Family_with_children
6/10
Pleasant
19 Jun 2026
Glen
Firstly I can't fault the staff. They went above and beyond to help when we had issues beyond their control. Best thing about our stay.
Unfortunately we had a number of issues, meaning that during our stay we slept in 2 different rooms. Broken TV. Blocked sink. Radiator stuck on (it was a sweltering day)-unable to open the window due to the noise outside. Missing clothes rail in wardrobe. Poor WiFi. Shower impossible to get a usable temperature. Fire control panel beeping outside our room 24 hours. Poor breakfast. Forgotten about at breakfast. Whilst the hotel is clearly undergoing some refurbishment, it'll be a long while before I'd dare stay again. Area wise it was extremely convenient for Victoria and some lovely shops just round the corner.
Friends_and_family Family
6/10
Pleasant
16 Jun 2026
David
Building very run down inside and out, worn carpets held together with tape and paint on walls badly needed. Breakfast served in basement, you pass building materials in hallways as you go down. When there it is more like a hostel than a hotel. Room was small, en suite tiny.
But on positive side, room was spotlessly clean as was bed which was very comfortable. Staff were friendly and helpful and breakfast food was ok once you came to terms with the surroundings. A budget hotel so expectations weren't high but it badly needs refurbished. Location is excellent, 10 minute walk from Victoria station and 20 minutes walk to Westminister. It did the job when all that was really needed was somewhere to sleep while doing touristy things in London.
Family
8/10
Excellent
11 Jun 2026
Lee
Decent budget hotel in a great location, close to Victoria station, with many bars, restaurants and coffee shops nearby.

Externally the hotel looks nice with character. Typical of the properties in the area. Internally it looks a little tired, but there is clearly decorating and refurbishment works being carried out to address this.

Check-in was excellent and staff were professional, friendly and helpful throughout my stay.

My room looked like it had been decorated fairly recently, and it was very clean. The bed was comfortable and the towels were fresh. The bathroom was in good condition, although there was a slight issue with the shower during my stay where the fixed mount shower head didn’t work but I was still able to use the second attachment so not a huge problem and I expect that will be fixed quickly.

There were no tea / coffee making facilities in the room, which wasn’t an issue for me, and there is a vending machine for snacks on the ground floor plus a room service delivery option provided by a partner company. A cooked breakfast plus cereals and toast is included in the room price, which is a bonus and was fine for me, but the limited choice won’t suit everyone.

Overall I would say that this is a reasonably priced hotel in a very convenient Central London location, so fine for a short stay. I would stay again, but I have stayed in a number of similar but better hotels for less.
Self
8/10
Excellent
07 Jun 2026
Deborah
Stayed here with 2 friends, we had a triple room, it was clean, but dated, tv didn't work, the bed was a bit lumpy, the shower head didn't fit in the holder and the food was meh. However the location was fabulous, the staff were lovely and we didn't go to London to hang around in the hotel. For the price will definitely stay again.
Friends
2/10
Poor
07 Jun 2026
Christine
The rooms were in a very poor state, the bathroom was even worse and very dirty. Although the water is harder in London than other places in the uk, the shower head was so clogged up with limescale the water was only dribbling our of one hole, the tap was hanging off the sink and basically was not what you would expect from a hotel. I have personally seen better bathrooms in youth hostel’s.
The room itself was disgraceful, with broken electric sockets and extension leads across the room. Huge cracks across the ceiling and dated wallpaper hanging off the walls.
The breakfast was very poor, no choice and not a standard that could even been described as basic.
I would never go back to this hotel or recommend it to anyone.
Friends_and_family Friends
8/10
Excellent
02 Jun 2026
Lisa
The hotel its self was a little tired and worn in places but this is obviously reflected in the price. They staff were friendly and the rooms were clean. Excellent location for exploring Westminster, Battersea and The South Bank, with plenty of shops and restaurants nearby.
Friends_and_family Family
6/10
Pleasant
31 May 2026
Lucie
Staff very friendly and helpful. Property was in a fabulous location. However, our room and bathroom were pretty dire…you get what you pay for! One night was ok, but that was enough! And breakfast…free or not was awful…
Partner
8/10
Excellent
31 May 2026
Maria
The location is perfect for walking to Victoria Station or the underground. You can stroll through St. James Park, Hyde Park, and Kensington Park to the Victoria and Albert Museum, the best museum in London. And it's free.
The staff is super helpful, the room was clean, and breakfast was adequate, The walls are thin, so you hear people coming and going, but the management will loan you a fan to drown out noise. No A/C, but the fan makes it cool enough.
Plenty of shops, pubs, and restaurants nearby. A good value for the price.
Partner
8/10
Excellent
27 May 2026
Jorge
Good area but a lot of steps
Friends
4/10
Poor
26 May 2026
elizabeth
Staff are friendly hotel room very rundown not clean. Breakfast was not good tasted awful.
Friends_and_family Family
8/10
Excellent
24 May 2026
Rachel
We booked a room for 3 people which came up a really good price for the area. The hotel was easy to find and the guy at checkin was nice and friendly. Our room was downstairs, it had a double and single bed in it, the room and bathroom were clean however the overall room just looked tired and needs a bit of a freshen up and refit, not all the above bed lights worked and paint was peeling off the walls. There is no kettle in the rooms however there is a drinks machine in the hallway as you come in where you can get a free hot drink or hot and cold water. My main issue is the shower didn't work, it was over a bath and you were supposed to lift up the button to make the water come out of the shower head but it was impossible. Not too much of an issue for a 1 night stay but I wouldn't have been happy if I was staying longer. Breakfast was ok and a bit of a bonus for the price we paid. The staff serving were nice and friendly too.
Overall I would stay here again for an overnight stay, the area is nice and very close to Victoria station for trains/buses and tubes.
Friends_and_family Family
8/10
Excellent
19 May 2026
Debra
Clean rooms, staff lovely, perfect location, just needs to be refurbished, very reasonable price for London, free breakfast was small but really nice
6/10
Pleasant
17 May 2026
Phil
Needs some updating, no hot water
Friends_and_family Family
8/10
Excellent
15 May 2026
James
Great place to rest your head after a long day of sightseeing. It was close to all you want to see, within walking distance to Buckingham Palace, Kensington Palace, Westminster Abbey, Big Ben, etc.. Room was ok, definitely dated though. Shower was unusable due to it being moldy. Other than that though it was a great location and the bed was comfy enough to have a great nights sleep. Enjoyed the fact that they had free luggage storage. Breakfast was included in the stay, and it smelled delicious but there was t enough tables to sit and eat so we didn’t eat.
Partner
4/10
Poor
13 May 2026
Michelle
The staff was very nice. The location is fantastic. We took the train from Gatwick right to Victoria. Victoria station is a 5 minute walk so you can get anywhere. Theaters are nearby as well. The price was great for London. But the property is in very poor condition. Wallpaper is peeling, carpets are worn and stained. There were three beds in our room and two were just horrible…old and you could feel every spring in the mattress. One twin bed seemed newer. There are few amenities offered. The breakfast was ok. But the staff was very friendly and if you look past the condition of the hotel, it did appear to be clean.
Family
6/10
Pleasant
30 Apr 2026
Janet
Close to Victoria bus and train station, clean room and comfortable bed, shower not powerful or warm, no tea making facilities in room, hotel very much a work in progress, some newer carpeting a lot of old, and some building work around however this was acknowledged by helpful staff. Room keys are left at reception when going out. Due to age of building and no lift would not be suitable for people with mobility issues. Free breakfast was toast, cereal, cooked breakfast was provided if wished, however sausage was cold. It was a good budget London hotel, no frills but handy for seeing the sights and theatres.
Partner
4/10
Poor
14 Apr 2026
Fay
Yes the hotel in a easy access to transport ,but the only polite staff were the reception room very poor sheets didnt fit the bed iv stayed in better hostels ,the staff in the breakfast room very rude if she didnt like you the breakfast wasnt offered ,the are doing the place up but it is very unsafe there the bannister was wobbling as you walked down to the basement definitely no health and safety regulations there and didnt see any fire exits in the basement that i seen . Would not stay here again
Partner
8/10
Excellent
13 Apr 2026
Yana
My room was clean and comfortable bed and Staff was friendly and helpful. The hotel is in a convenient location to tube and shops and situated in a nice area.
I had a lovely stay.
Self
4/10
Poor
17 Mar 2026
Joselhin
We ended up having a rat in our room the first night
There was a hole by the air conditioner/heater
10/10
Exceptional
04 Feb 2026
Claudio
Clean room, decent breakfast and fairly quiet. Also a great location, central and near an array of good restaurants. Good value for money!
Leisure Self
8/10
Excellent
21 Jan 2026
Michael
Nice place they let us leave our luggage after our stay without charge nice breakfast for free
Friends_and_family Family
4/10
Poor
18 Jan 2026
Samira
The room was very cold bed was uncomfortable, there was no proper pillo or duve . and the toilet was smelling but the staff was amazing. The location was perfect.
Friends_and_family Family
8/10
Excellent
05 Jan 2026
Kathy
Decent hotel for two nights stay. Close to Victoria station for access into central London. Breakfast was quite thoughtful in that they served vegetarian/vegan sausages to cater for most dietary requirements. Would consider staying again.
Friends_and_family Family
10/10
Exceptional
03 Jan 2026
James
Room was perfect - hotel was being refurbed but was fine for a one night stay.
Partner
4/10
Poor
29 Dec 2025
Nikki
The room itself was ok. Clean fresh bedding and towels. Although the whole building was dated and needed maintenance, you could look past that if only staying for one night like us (I wouldn’t stay any longer) Shower and toilet was clean but not a lot of room to move.
I would avoid the breakfast, it was busy and we didn’t mind waiting but was then told to sit on a table that had already been given to another couple 5 minutes before by the same lady. The milk carton was just left out on the table, I’m guessing since the start of service. When the breakfast came (a standard sausage, egg and beans, no other options) it was cold and inedible. The eggs had weird jelly blobs on top. Whilst we were there the chief told a costumer to go into the kitchen and heat their own hot drinks in the microwave. What worries me more is they are displaying a 5* food rating on their door but a quick google will tell you they have 1*.
10/10
Exceptional
22 Dec 2025
Mia
Very good, room was nice and modern
Partner
10/10
Exceptional
13 Dec 2025
Dee
Room was clean and tidy, and staff were very friendly and helpful, for the price, location and service I would definitely book here again.
Leisure Family
4/10
Poor
11 Dec 2025
Tyler
The beds are incredibly firm, like sleeping directly on springs. Bare minimum cleanliness. Very much a hostel.
Leisure Family
8/10
Excellent
11 Dec 2025
Nigel
Very good
Leisure Self
6/10
Pleasant
10 Dec 2025
Sheila
The room was just ok for the price as was the breakfast but the bed had no mattress protector and the thin bottom sheet looked like a single on a double bed so no overlap and a very cheap quilt cover.The owner was very nice explaining that the place was being \"overhauled\" which it is definately in need of.
Partner
10/10
Exceptional
02 Dec 2025
Mary Jane
Hot breakfast provided each morning by friendly staff.
Leisure Family
2/10
Poor
30 Nov 2025
Ramon
My boyfriend and I are having a skin reaction caused by an insect called bedbugs. We only slept two nights at the hotel, and now we have several marks on our skin and irritation.
Partner
2/10
Poor
18 Nov 2025
Isabel
Our room looked nothing like the photos on the website! The paint was peeling off the walls. We heard rats inside the walls. The toilet was leaking water from the bottom. The shower head was leaking and not hung up. There was a weird door in our bathroom that lead outside. The floor and sheets were dirty.
Business_and_leisure Partner
2/10
Poor
17 Nov 2025
Angela
Bed bugs in the room. Asked for an incident report. Told we would get one. When we went to collect this, the staff member lied and said that we had previously refused it. One star is too many!
8/10
Excellent
16 Nov 2025
Christopher
Room was OK but;
No extractor fan in the toilet/shower room
Breakfast was very limited in options. One cereal, Wheatabix.
Bacon, egg and veggie sausage.
Soft, undercooked white toast, plus jam
Good coffee and ok tea.
Breakfast room was not very clean.
No glasses or tea/coffee facilities in bedroom which mean walking down 3.5 flights of stairs then back up again!!
Staff were friendly and polite.
Partner
2/10
Poor
16 Nov 2025
Gareth
Room is so old and shabby.
Decoration is dreadful, bed is lumpy and uncomfortable. Pillows were awful.
Black mould on the windows.
Shower wasn't hot.
Sink had disconnected from the section below it.
No soundproofing at all. You can hear anything and everything from other rooms.
Awful!
Self
6/10
Pleasant
10 Nov 2025
Victor
Staff were excellent. Everything was adequate for a two star hotel. Could do with kettles etc in the room
Self
8/10
Excellent
10 Nov 2025
Ian
Courteous staff
Partner
4/10
Poor
05 Nov 2025
Aileen
The room wasn’t up to par at all.
First, the shower was awful, no warm or hot water! Shower need some work on it.
Secondly, the blow dryer didn’t have a UK plug on it.
Thirdly, tv only had 2 channels.
Lastly, someone was praying or chanting extreme loudly from below in the office area.
Unfortunately we won’t stay there again!
Only thing that was good was it was close to Victoria Station.
Leisure Friends
4/10
Poor
26 Oct 2025
Lorenzo
It is definitely Budget friendly but not clean at all, the place is under construction and my room was not finished and black mold was in the shower.
Leisure Self
10/10
Exceptional
23 Oct 2025
Jaqueline
Clean room nice staff
Leisure Family
6/10
Pleasant
17 Oct 2025
Diana
The room was well appointed but the mattress uncomfortable. There was a strong smell of cleaning product which was only dispelled by leaving the window open - hotels must realise that strong scents are a problem for people with sensitivites. The corridors and stairs were very tatty and unpleasant. I didn't sample breakfast as I had to leave - a 7:30 start is too late for London. Proximity to Victoria Station was useful.
Self
4/10
Poor
15 Oct 2025
Tom
Tired facility but like a lot of low cost options in west London
Business Self
10/10
Exceptional
15 Oct 2025
Kirsten
Good Wi-Fi , lovely breakfast included,
Pillows were flat and slightly hard
Staff were friendly
Good location
Friends_and_family Family
6/10
Pleasant
12 Oct 2025
Maria

Basic, don't expect hot water or any extras

Make sure you know there's no elevator. Our first room was in the basement. There was no hot water in the water immediately filled up the shower and pooled on the floor. There was only one available outlet we could use to plug anything in. There was no phone in the room. I called the hotel to let them know about the water and they switched us to a room on the third floor which meant six flights of stairs with our luggage. Still no hot water and only soap and a combo shampoo conditioner so don't expect much. Pillows and bed were clean but not very comfortable. Breakfast was tasty with me to order eggs and the staff was very kind. The actual inside of the building is very old and the carpeting hasn't been replaced in a while, and caused me to have some breathing problems as I'm allergic to dust. It's a great location though. So for a short stay where you don't need to take a warm shower, it'll do the trick.
Friends_and_family Family
10/10
Exceptional
12 Oct 2025
Jimmy
Staff were very friendly. Room was clean and free breakfast was great. Will stay here again.
Leisure Family
10/10
Exceptional
03 Oct 2025
Margaret
Close to coach and railway starion.shops and eateries nearby .staff excellent .breakfast included .
Partner
2/10
Poor
02 Oct 2025
Andrew
Not for me but try for your self
10/10
Exceptional
01 Oct 2025
Lorenzo

Exelent location

Very friendly all food is ok to start you day thay ever ask if we whant more food
Friends_and_family Family
10/10
Exceptional
01 Oct 2025
Eloise
The building is obviously very old, but this adds to its charm. Simple and cosy rooms, clean bathroom, fast wifi. Tv wasn’t connected but not a massive issue. Breakfast in the morning was a nice addition. A perfect little convenient spot for trips to London, and not even five minutes from Victoria station.
Leisure Self
8/10
Excellent
28 Sep 2025
Thomas
Our room was freshly remodeled, a bit small but very nice. Great location 5 minutes from Victoria Station.
Partner
2/10
Poor
26 Sep 2025
Ted
Staff was terrible, old run down and no amenities at all. No breakfast and bed was horrible! Location was the only acceptable feature.
Leisure Partner
8/10
Excellent
25 Sep 2025
Peter
This is the perfectly located spot convenient to those who are making their way back from overseas trips when arriving in London too late for train connections. Short walk from Victoria tube and similar walk to the Victoria coach station. Free breakfast was great and the wifi connection was also free/solid. Staff were very friendly and super helpful. Place is undergoing renovations but not at all intrusive. Price for double bed room was very reasonable.
Leisure Self
10/10
Exceptional
24 Sep 2025
Vicky
Breakfast was really good, sausages, egg, beans and toats
There was also cereal, coffee, orange juice, milk
Simple but everything was on point
Will certainly go back
Leisure Self
10/10
Exceptional
22 Sep 2025
Erica
Felt like staying with extended family.
Leisure Partner
10/10
Exceptional
22 Sep 2025
Erica
Felt like a stay with extended family.
Leisure Partner
2/10
Poor
21 Sep 2025
Bethan

Disappointed and disgusted.

It was terrible.
The room we stayed in had paint peeling of the walls, the carpet was comming of the ground.
They had construction materials everywhere on the inside in the way, There was an horrible stench in the room and rest of hotel.

We had paid for the breakfast but were too scared to eat it.
Friends_and_family Family
8/10
Excellent
19 Sep 2025
Cory
This is a budget hotel. If you accept that going in and temper your expectations you'll be fine. The staff is absolutely excellent. The rooms were clean and comfortable. The room doors are a bit hard to deal with. Difficult to close and lock. The extra stuff piled in the hallways and staircases wasn't ideal. But again...budget. My one major area for improvement is improving communication on the room descriptions. While I knew the hotel had no elevator, I had no idea the single room I booked was on the top floor or that ALL the single rooms were on the top floor. If I had, I would have paid extra for a room on the bottom floor. Four flights of stairs with luggage or without, multiple times a day, was wreckage on my knees. That info would be so helpful in the room descriptions.
6/10
Pleasant
19 Sep 2025
Jessica
Good hotel for the price. Fantastic area
Leisure Friends
8/10
Excellent
15 Sep 2025
Elizabeth
Staffs are very nice. We forgot something and when we called, they looked the item for us and called back. We wish the breakfast was earlier as if you sign up for a tour in the morning, 7:30 am is a little too late ..
Leisure Partner
4/10
Poor
14 Sep 2025
Pamela

Uncomfortable stay

Beds were uncomfortable and sagged in middle, no room or tables to put any belongings on in both the room and bathroom, no towel racks, no hot water for shower, dirty towels, etc etc Very uncomfortable stay - glad it was only one night and I was exhausted from jet lag so I could sleep. Got up early and left for train station.
Partner
8/10
Excellent
12 Sep 2025
Thomas

london stay

Room looked freshly remodeled, super clean. Location is great, 5 minutes from Victoria Station.
Partner
10/10
Exceptional
12 Sep 2025
Laura
It’s a 2-star hotel so don’t expect anything luxurious. However, it’s very easy to get to Victoria Train and Coach Stations. Front desk staff very friendly & helpful
Leisure
8/10
Excellent
09 Sep 2025
LEONE
Excellent location, only 10 min walk to Victoria Station
2/10
Poor
08 Sep 2025
Adam
Room draughty. Pillows had stale smell. Door to room didn’t lock.
4/10
Poor
08 Sep 2025
Verified traveler

Well located for overnight stop near Victoria

Hotel in dire condition and in urgent need of renovation. Corridors used as storage for building materials. Furniture, carpets, walls, fixtures and fittings stained, damaged and outdated. Shower and hand basin tiny and unusable. Bed comfortable enough. Below average breakfast. Staff okay. Room had nice view towards London Eye and Westminster and hotel conveniently located for Victoria station.
Self
2/10
Poor
07 Sep 2025
dave
Hotel is dirty, it’s more like a hostel than a hotel. The first room key I was given was for a room that was already occupied with people’s belongings in the room, therefore, I did not feel safe my entire stay. Hotel corridors and reception are filthy, not updated in years. I’m surprised the hotel is still allowed to operate
Leisure Self
2/10
Poor
06 Sep 2025
Gurpreet
Staff was friendly. Rooms disgusting, beds horrible as was itching all night due to bed bugs. Wending machine needs a good clean. Check in at 9:30 and out by 6am so can’t comment on free breakfast. Only good thing was that it close to Victoria station
Leisure Family
6/10
Pleasant
04 Sep 2025
Thomas
Perhaps what you expect if you pay this price in London. There is a stale smell throughout the hotel, breakfast is in the basement and the floors are heavily stained. If you can accept that and open a window, it’s a great location at a good price for London.
Leisure Self
10/10
Exceptional
31 Aug 2025
Seweryn
Pleasent stay, convenient location in walkable distance to main attractions. Possibly bit more variety for breakfast could improve our stay.
Leisure Family_with_children
10/10
Exceptional
29 Aug 2025
Sheila-ann

London trip

Lovely clean room, would deffo stay again
Friends_and_family Family
8/10
Excellent
28 Aug 2025
Deb

Cheap, cheerful & comfy!

Staff were outstanding, going above and beyond available 24/7 . Nice, simple breakfast. Comfy beds. Extra pillows.
Partner
10/10
Exceptional
27 Aug 2025
Mark

Perfect location

We wanted somewhere close to wicked so we didn’t have to travel on the tube with a 8 year old at 11pm and this was perfect. 5 minutes walk from theatre (which is also Victoria station) 10-15 min walk to Buckingham palace.
We only came for one night, wanted to do sight seeing then the show. This was literally somewhere to sleep and it was perfect. You get what you pay for, it’s not the ritz. Yes it could do with a lick of paint but if you want easy access and somewhere to rest your head for a night or two, then this is perfect.
Friends_and_family Family
10/10
Exceptional
24 Aug 2025
Natalia
Good service
10/10
Exceptional
24 Aug 2025
Elena
Clean and friendly staff!
Leisure
6/10
Pleasant
23 Aug 2025
Alice
The bathroom was very narrow/small and not at the same level as room floor.
Leisure Family
4/10
Poor
22 Aug 2025
Gayle
The staff were friendly and helpful. Location was perfect for easy access to Victoria Station for our London tour and return to the airport. Full English breakfast was served. Our room was on 1st floor, which we appreciated (getting our luggage up to the other floors would have been a huge challenge for us in our 70’s). Room was clean except for the carpet, and flooring under the carpet felt very unstable.
Our only major complaint is the multiple bites my husband came away with. From reading past reviews, I assume they are from bedbugs, and I am angry that we may have brought them into our house with our luggage. We have stayed in LOTS of hotels and never had to deal with them.This changes my rating from good to poor.
Leisure Partner
8/10
Excellent
15 Aug 2025
Lisa
For the location and price this was an acceptable hotel. The breakfast included was quite nice and sustaining throughout the day. A basic hotel but a good budget option for a place to sleep while exploring London all day.
Leisure Family
8/10
Excellent
09 Aug 2025
Iulia
Good place to crash near Battersea power station for an event we went through.
Room was clean-ish except random black hairs on towels and a used soap bar in the bathroom (there were new ones available).

Could not sleep until 1am due to noise coming from rooms above and outside

Breakfast is included and starts at 7:30.
Bed is ok, mattress a bit on the springy side.
Leisure Family
10/10
Exceptional
07 Aug 2025
Vipin
Everything was excellent good stay experience.Thank you for the service.
Friends_and_family Family
10/10
Exceptional
31 Jul 2025
Lisa

Budget hotel

It is small and basic, but if you need cheap in London then you can’t go wrong with this place.
Friends_and_family Family
6/10
Pleasant
30 Jul 2025
maria lucia

Good if you stay in renlvated third floor

Thwy gave us a really bad room. Duct tape in the floor, then i complained and they gave us a better room. Second one renovated. Great location. Breakfast not that good. Near london victoria station.
Friends_and_family Family
2/10
Poor
30 Jul 2025
Maria Jose
Worst hotel I’ve ever stayed at. Room was so humid and smelled of paint, I got sick on the first night. Don’t book here, lots of better options in the area. They gave me a room on the “3rd” floor but in between “rest” floors made it really a 5th, no lift and no assistance. Extremely filthy bathrooms on the way up. Breakfast was inedible. Seriously, book somewhere else!!
Leisure Family
10/10
Exceptional
26 Jul 2025
William
The hotel is very central and we were able to walk everywhere.
Leisure Family
6/10
Pleasant
26 Jul 2025
Verified traveler

Average, you get for what u pay...

Old building, small room, bathroom inside the room!
Nice balcony though... And Breakfast OK.
Partner
8/10
Excellent
26 Jul 2025
john
Me and my Son just stayed here for 2 nights. Initially told we could sign in at 12pm. On arrival we were told it’s 12.30pn sp had to walk around for another 30 mins. Our room also had no kettle…and a ‘full breakfast’ is half a plate of baked beans, 2 fried eggs and a small sausage!
However…staff were lovely. Room was airy and on the top floor our view was of Big Ben and the London eye about 10-15 minutes walk away. Quiet area. Many convenience stores and eateries. 30 minutes walk from London city centre. A lot of landmarks within walking distance. Everywhere tidy in hotel. We really enjoyed it
Leisure Family
8/10
Excellent
25 Jul 2025
Elizabeth

A pleasant surprise!

Although the hotel is currently being refurbished, the room i had was bright, clean & modernised. The very modest price for my single room included a breakfast. The hotel is handy for Victoria coach and train stations. So I'm very pleased and will certainly use the place again.
Self
6/10
Pleasant
24 Jul 2025
Candice
It was perfectly fine. A ten minute walk from Victoria station. Nothing really around the area. Little store across the street ripped me off and didn’t give me my change. Breakfast was…..certainly something. Nice bathroom/toilet. Was in the downstairs so street was above us and the windows didnt open much. Thankfully there was a fan bc there was no AC.
Leisure Family
8/10
Excellent
20 Jul 2025
gemma
What ok for the price
Leisure Family
2/10
Poor
17 Jul 2025
Sarah

Bad stay

The room was terrible, doors didn’t lock. The curtains didn’t close, there were wires lying on the floor. There was a hole in the floor right when you stepped out of the added bathroom, almost rolled my ankle. You had to sit on the toilet sideways otherwise you hit the door with your knees. Hard to get the balance of hot/cold water for shower. Bed was VERY uncomfortable. The luggage storage was unmanned and not secure. Exposed wires in the “night light”. Wardrobe was broken and crocked. Only positive was staff were nice and close to train station. Didn’t feel comfortable trying the free breakfast.
Friends_and_family Family
2/10
Poor
12 Jul 2025
Hong

BED BUG Infestation

For the price, we didn’t expect much, just a place to sleep cause we would be out most of the day. The location is great. Two nights stay. Busy and tired so didn’t noticed the first night. Our room was infested with bed bugs that kept on coming out when will kill them. Sadly they were full of our blood. We have pictures and captured show to show to the staff. I hope they take care of ti and do not sweep it under the rug.
Friends_and_family Family

Location & surroundings

Stanley House
Belgrave Road, 19/21, London, United Kingdom

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Stanley House

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