Name: Premier Inn London Victoria
Address: 82 - 83 Eccleston Square, Victoria, SW1V 1PS, GB

10/10

Exceptional

20 Jul 2026

David

Great service

Self

4/10

Poor

16 Jul 2026

Jessica

We have stayed here on other trips to London because of its proximity to Cictoria Station. The hotel has gotten run down. The basement dining area smelled of mildew or mold. They wouldnt let you order from the much more well-lit bar. The room was shockingly small for a \"premium\" room. It did help to have a small refrigerator in the room so we could go to the store and get breakfast supplies, as I would not eat downstairs. The price was outrageously high for the quality and lack of upkeep of the property. I think we we ate done with Premier Inns.

Partner

2/10

Poor

12 Jul 2026

Belinda

We paid for breakfast for two of us for 2 days. The kitchen was closed for repairs and 2 months later still waiting for a refund.

Partner

6/10

Pleasant

24 Jun 2026

Candice

Close to Victoria Station. Though in reasonable condition, minor repairs, maintenance and updates are needed. No grab bars in shower, no non-slip mat was provided unless requested (it should be automatic for safety as I slipped), toilet paper holder installed upside down, clothing hooks in bathroom were loose, no control of water temperature (just a sign saying HOT WATER), desklamp falling apart, cover for control panel of elevator duct-taped to hold in place, insufficient towel bars. No room cleaning or clean towels unless requested.

Partner

10/10

Exceptional

24 Jun 2026

James

Super quiet hotel in an amazing location

Friends

4/10

Poor

07 Jun 2026

Susan

No food available. Did not get breakfast. Rooms are small.

Friends_and_family Family

4/10

Poor

01 Jun 2026

Steven

This is a low end property with good location to central London. Unfortunately hotel pricing is high so …. If you don’t spend time at hotel… ok for few days

Partner

8/10

Excellent

31 May 2026

Pamela

Excellent location. Victoria station within an easy five minute walk. Staff very helpful and friendly. The rooms were quiet.

Family

10/10

Exceptional

21 May 2026

Colleen

Very clean hotel

Partner

10/10

Exceptional

18 May 2026

Darcy E

Just wrapped up our stay at the Premier Inn London Victoria and honestly, it was exactly what we needed for our first stop in London. The location was fantastic — super easy access to Victoria Station, walkable to so many things, and perfect for navigating the city without feeling overwhelmed.

The room was clean, quiet, comfortable, and the staff were incredibly kind and helpful from the moment we arrived. After a long international flight, having a smooth check-in and a comfy bed was everything. We also loved having luggage storage available so we could start exploring before check-in.

If you’re looking for an affordable, convenient, no-stress place to stay in London, I would absolutely recommend Premier Inn Victoria. We had a wonderful experience & will definitely stay here on our next visit!

Friends

6/10

Pleasant

15 May 2026

James

Was somewhat disappointed with the size of the room and the fact that there was really no place to put your clothes except for a very small one person cabinet of sorts. You should expect to live out of your suitcase. There was only one chair available to sit on, so anyone else had to sit on the bed, which in itself was very comfortable. The shower stall was very slippery. Towels were replaced upon request. The breakfast was quite nice. Be very cautious of the address on the Expedia website as we found out that the correct address is 55 Gillingham Street, not the 82 - 83 Eccleston Square, London, England, SW1V 1PS United Kingdom as is listed on the website. The subway station is within walking distance. The surrounding area seemed very pleasant, with a grocery store and restaurants nearby. Unfortunately I would not recommend staying here unless you are traveling by yourself.

Friends

10/10

Exceptional

10 May 2026

Lily

Breakfast great. Good location.

Self

8/10

Excellent

10 May 2026

Maureen

A map to work out which lift was closer to room

Self

6/10

Pleasant

09 May 2026

MARK

Good food, nice selection

Partner

8/10

Excellent

09 May 2026

Joseph

The. Hotel was okay. The staff was nice, the buffet breakfast was good. We had what was considered a premier room, but it was smaller than our friends’ room with little room to put luggage.

Partner

8/10

Excellent

02 May 2026

Lori

Great location and awesome staff, just a little tired.

Family_with_children

10/10

Exceptional

02 Apr 2026

PARAG

The rooms were clean. There are amenities close by. The staff was very nice and helpful.

Friends_and_family Family

10/10

Exceptional

26 Mar 2026

William Perry

Great location convienent to all major sites. Comfortable bed and reasonable price.

Family_with_children

10/10

Exceptional

23 Mar 2026

James

Yes, very satisfactory, and staff very friendly

Family_with_children

10/10

Exceptional

18 Mar 2026

Lena

Friendly staff

Self

2/10

Poor

01 Feb 2026

Jessica

Staff was really helpful but the room, the toilet were horrible. Wash basin sink was blocked and kettle was moldy. The whole place really needs a proper renovation.

Business

8/10

Excellent

12 Jan 2026

Kwok Chung

The staffs in the hotel is very friendly. We chose this hotel because it is walkable from Victoria Coach Station as we arrived London on Christmas Day with limited public transport available. The only problem of this hotel is the water pressure of shower is weak.

Leisure Family

10/10

Exceptional

27 Dec 2025

Colin

Just a 5 minute walk from Victoria railway station so if you are a traveller its very convenient.You can catch the Gatwick Express to Gatwick airport 24 pounds or the 10 minute slower train which costs 11 pounds and you can use your Oyster card. The room and bed were comfortable and the breakfast was excellent. 5 starts from me..

Leisure Partner

10/10

Exceptional

03 Dec 2025

Rajni

Great location, great staff and great room

Leisure Family

10/10

Exceptional

20 Oct 2025

Angel

Very Good I would come back tomorrow.

For the cereals they had some healthy choices.for the hot meals they had a vegetable choice. The room was small but comfortable.if you like house keeping on a daily basis you should ask about it. Also to charge devices for the people who are visiting for the first time for the whole U.K they have different power outlets than the U.S you need to have an adapter that is sold in WH Smith stores in Victoria Station or anywhere.

Self

6/10

Pleasant

11 Oct 2025

Luke

Room was in poor condition. Staff were unorganized and unhelpful with check-in.

Leisure Family_with_children

8/10

Excellent

08 Oct 2025

Achim

All good

Partner

6/10

Pleasant

30 Sep 2025

Denise

Always lack staff in premier inns. They stick to the 3 pm check in to the minute and then have only one person for check in

The room was dirty and ‘tired’. Stains on the furniture and carpet, mold on shower stall.

You have to ask for a second bath towel, even if reserved for two adults. Have to ask everyday for daily cleaning.

Only stairs at entry (there was some kind of lift, you would need help with.

Uninspired breakfast in basement room. Not much for a vegetarian.

Stayed in three of these this trip, this was the worse

Leisure Partner

6/10

Pleasant

29 Sep 2025

Miles

The air coditioning did not work well in the room

Leisure Partner

8/10

Excellent

28 Sep 2025

PIK HANG

Nice staff & room. Recommend for other visitors

Leisure Family

6/10

Pleasant

27 Sep 2025

karen

Shower had hand wand & raindrop shower spray. Nice size shower. Breakfast had a decent selection- fried eggs looked gross. Beds comfortable, pillows flat. In Premier Plus room & had a fridge with 2 bottles of water everyday. Asked for more pillows & front desk was annoyed- couldn’t get till next day. No wash cloths, had a hand towel & one bath towel for 2 people. I asked for more bath towels & again front desk thought towering room were enough. I told them one was wet after other person had shower- they finally agreed to give us 2 bath towels every day. Wall switches behind coffee maker were covered with dust as well as counter behind kettle & coffEe machine. Area was okay & close to a lot. Building needs repairs, I would not stay again unless improvements made. Travelled to South America, USA, Canada, Japan, Nepal, and this was worse hotels. It should have a rating of 6.5

Leisure Partner

6/10

Pleasant

15 Sep 2025

Gaylord

I didn’t like being told by front staff a lady to go to store and buy my own tissues for the room.

Leisure Partner

4/10

Poor

09 Sep 2025

Mario

Not enough staff to take care of customer needs!
No outlets in bathrooms and throughout room causing inconveniences!

Leisure

8/10

Excellent

02 Sep 2025

Stuart

Very comfortable bed. Spacious room. Bathroom needs maintenance

Leisure Family

6/10

Pleasant

25 Jul 2026

Wai Kwok

花灑水壓極之唔掂

6/10

Pleasant

21 Jul 2026

Ming han

The crew at the reception is a little bite unfriendly.
But the location is really great and close the the station of London Victoria

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

João Victor

Excelente localização para quem precisa de acesso fácil e rápido para o aeroporto de Gatwick, pois o trem expresso sai da estação Victoria, que fica a duas quadras do hotel. Mas também é muito fácil o acesso para o metrô e linhas de ônibus, que também conectam na estação Victoria, inclusive ônibus privados de Tours, normalmente saem da rua ao lado da estação. Além disso, o quarto muito confortável, com climatização e banheira. E muita facilidade para checkin e checkout.

Partner

6/10

Pleasant

05 Jun 2026

Donato Pio

C'è stato un problema per la colazione e la mancanza della colazione non ci è stata comunicata. Comunque il costo della colazione che avevamo gia pagato, mi è stato rimborsato

Friends_and_family Family

8/10

Excellent

02 Jun 2026

Sora

Die Lage des Hotels ist super. Keine 10 min zu Fuß zur Victoria Station. Außerdem in unmittelbarer Nähe vieler kleiner Restaurants und Pubs.
Das Personal im Hotel war durchweg sehr freundlich und hilfsbereit. Auch eine kostenlose Gepäckaufbewahrung, wenn man z.B. einen späten Flug hat, ist möglich.
Leider ließ sich im Zimmer das Fenster nicht öffnen und die Klimaanlage war direkt gegenüber vom Bett, was sehr unangenehm war.
Das Bad ist schon etwas in die Jahre gekommen und könnte eine Modernisierung vertragen.
Für ein 3-Bett-Zimmer war als Ablage lediglich 1 Stuhl vorhanden. Keine Schränke o. Regale, nur im kleinen Flur 3 Garderobenhaken.
Trotz der kleineren Mankos würden wir wieder dort einchecken.

Family_with_children

4/10

Poor

01 Jun 2026

Fabio

Appena arrivati la reception ci ha comunicato che non avevamo il servizio breakfast anche se noi avevamo già pagato tutto incluso e che ci restituiranno i soldi. Camera con impossibilità di aprire le finestre per un cambio aria. Alcuni del personale scortesi e nervosi per le nostre stupide richieste, come un bicchiere di latte per i bambini. Ci sarebbe da dire altro ma mi fermo qui. Veramente deludente se ritornerò a Londra non sarà la mia scelta per pernottare.

10/10

Exceptional

31 May 2026

Ilter

.

8/10

Excellent

31 May 2026

Bjarte

Flott opphold i 5 netter. Imøtekommende og hyggelig personale. Strek i regningen var at restauranten var stengt, og hadde alt vært det i en uke da vi ankom. Dette gjorde at vi ikke fikk nytte bestilt og betalt frokost. Dette gjorde starten på dagen litt vanskeligere og fordyret oppholdet betraktelig selv om vi får refundert det vi alt hadde betalt. Vi forstår at oppgraderinger var nødvendig, men dette burde vi fått opplyst i forkant. Men når det er sagt, kan vi anbefale hotellet til andre. Lett å komme til og fra til fots og kort vei til knutepunktet Victoria Station.

Takk for oss, vi kommer gjerne tilbake.

Partner

4/10

Poor

19 May 2026

Sukru

OLUMLU YÖNLERİ
-Otel her yere yakın bu konuda memnun kaldık.
-Kahvaltının olması güne erken başlamamızı sağladı.
-Francess hanım dışındaki herkes güler yüzlü, nazik, ve yardımsever.

OLUMSUZ YÖNLERİ
-Odada mini buzdolabı olmaması
-Eşyaları koyacak dolap olmaması
-Resepsiyondaki Francess hanım çok kaba ve kötü davranıyor. 1 hafta konakladık, konaklamamız sırasında çıkış günü valizlerimizi otelde bırakma ücreti var mı diye sorduğumuzda sert şekilde çıkış günü gelin konuşuruz dedi. Çıkış günü checkout yaptıktan sonra eşim odada montunu unutmuş alabilirmiyiz dediğimizde mimikleri ve sert bakışlarıyla odayı kapamıştım keşke daha önce söyleseydiniz dedi. Son gün valizlerimizi bırakıp gezdikten sonra otele geldik lobideki tuvalet kartla açıldığı için açarken hanımefendiyi yerinden kaldırdığımız için yine gergindi. Eşim bebeğimizin altını değiştirecekti tuvalet ve bebek değiştirme lobide olmasına rağmen eşimi alt kattaki bebek değiştirme yeri olmayan yere yönlendirdi. Eşim örtülü ve bundan dolayı bize karşı böyle bir tutum mu sergiledi bilmiyorum. Arkadaşlarımızda londrada kalacak yer arıyordu Francess yüzünden kesinlikle önermiyorum.

Friends_and_family Family

10/10

Exceptional

12 May 2026

Patrick

Séjour très correct surtout au niveau localisation

Partner

6/10

Pleasant

08 May 2026

Gunes

no vegetables other than mushrooms on breakfast buffet (may be hard for mediterrenean guests). rooms are small, bathrooms are even smaller and not super clean. shower was a bit problematic. location is the best thing the hotel offers.

6/10

Pleasant

08 May 2026

Yui

客室も問題なく、スタッフの方もとても丁寧でした。しかしバスルームは水の勢いが少なく、そこまで期待してはいけません。朝ごはんは普通ですが野菜が少なくイングリッシュブレークファースト食べ放題くらいの感覚。

Friends

8/10

Excellent

25 Apr 2026

Cinzia

gutes Preis/Leistungsverhältniss. Gebäude ist wirklich alt, die Zimmer und das Interieur jedoch modern. Lage ist top. Frühstück besser als erwartet und gute Auswahl. Alles könnte sauberer sein. Es ist ok, jedoch wurde der Boden im Zimmer nie gereinigt & die Teppiche sehen auch nicht wirklich sauber aus. Zimmergrösse auch für 4 Personen ok.

Family_with_children

6/10

Pleasant

22 Apr 2026

didier

Hôtel très bien situé, très propre et personnel très aimable.
Nous avons regretté que les fenêtres de la chambre ne s'ouvrent pas pour pouvoir aérer, la condensation sur les fenêtres (malgré la climatisation) qui crée une humidité et odeur (quelques moisissures sur les joints de la fenêtre et bas de mur sous fenêtre), salle de bain avec pratiquement pas de rangement dans une chambre familiale pour 3.
Petit déjeuner satisfaisant mais identique tous les jours.
Nous avons dîner une seule fois au restaurant (correct)car nous avons attendu nos plats plus d'une heure.

Family

8/10

Excellent

16 Apr 2026

Nuray

God frukost. Personalen väldigt behjälplig och mycket trevliga. Läget är väldigt centralt och nära till allt. Fönsterna i rummet gick inte att öppna, det finns aircondition i rummet men tyckte inte att det räckte. Det upplevdes lite instängt i luften. I övrigt är hotellet bra för det priset man ger.

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Sara

Pænt og rent. Dejlige senge. Central beliggenhed. Personalet især Julia fra Estland var fantastisk søde og hjælpsomme.

Friends_and_family Family