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Citizenm London Victoria Station

London · United Kingdom

292 Vauxhall Bridge RoadView location

9.4/10Excellent2,043 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.2/109.2
Condition9.6/109.6
Amenities9.2/109.2
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Photos are not available for this hotel yet.

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Citizenm London Victoria Station

With a stay at citizenM London Victoria Station, you'll be centrally located in London, just a 4-minute walk from Victoria Station Travel Information Centre and 12 minutes by foot from Buckingham Palace. This hotel is 0.7 mi (1.1 km) from Green Park and 0.7 mi (1.2 km) from Westminster Abbey.

Make yourself at home in one of the 226 guestrooms featuring iPads and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in.

Popular amenities

Free WiFi
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Noise-free rooms not guaranteed Events/parties not allowed LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in BREEAM Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • Onsite parties or group events are strictly prohibited
    • Long-term renters welcome
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately GBP 20.50 per person
    • Late check-out fee: GBP 25 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Victoria Palace Theatre 0.2 km / 0.1 mi
Apollo Victoria Theatre 0.3 km / 0.2 mi
Victoria Station Travel Information Centre 0.4 km / 0.2 mi
St. James Park 0.9 km / 0.6 mi
Buckingham Palace 1 km / 0.6 mi
Green Park 1.1 km / 0.7 mi
Westminster Abbey 1.2 km / 0.7 mi
Hyde Park Corner 1.2 km / 0.8 mi
Hyde Park 1.4 km / 0.9 mi
Houses of Parliament 1.4 km / 0.9 mi
Park Lane 1.4 km / 0.9 mi
River Thames 1.5 km / 0.9 mi
Piccadilly 1.5 km / 0.9 mi
Big Ben 1.6 km / 1 mi
Sloane Square 1.6 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Citizenm London Victoria Station

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Citizenm London Victoria Station

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Citizenm London Victoria Station

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Citizenm London Victoria Station

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Citizenm London Victoria Station

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Citizenm London Victoria Station

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Citizenm London Victoria Station

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Citizenm London Victoria Station

9.4
Excellent
2,043 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.2 /10
Condition
9.6 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
25 Jul 2026
Eve
This was our third visit to this hotel. It's so quiet and restful after the hustle and bustle of the streets of London , a really relaxing sanctuary! The excellent aircon is an essential in the weather we've been having, the bed is so comfortable and it just amazes me how quiet the room is . The icing on the cake has got to be barista made coffee in the morning! Wouldn't want to stay anywhere else now .
10/10
Exceptional
25 Jul 2026
Jackie
Outstanding breakfast. Close to Victoria. New and clean.
8/10
Excellent
21 Jul 2026
Pauline
Great location. Very friendly staff.
Friends_and_family Family
10/10
Exceptional
20 Jul 2026
Mark
All very good- would have liked to have a kettle in the room
Partner
6/10
Pleasant
20 Jul 2026
Christine
Clean but dusty, for the price - I was expecting the
10/10
Exceptional
19 Jul 2026
Anthony
The staff were friendly and helpful at check in, working behind the bar and for breakfast. Convenient location for Victoria main line/tube station.
Self
10/10
Exceptional
14 Jul 2026
Brandi
Was here for two weeks on work and this was the perfect spot for convenience and to feel refreshed at the end of the day. Would highly recommend!
Partner
8/10
Excellent
12 Jul 2026
Joel
You know exactly what you are going to get with this hotel. Clean, comfortable with good staff.
Friends
10/10
Exceptional
29 Jun 2026
sennai
Great location, great staff and checked all of the boxes of what you need (AC in the summer).
Self
10/10
Exceptional
29 Jun 2026
Gina
CitizenM Victoria Station cannot be beat for value, location, cuteness, and great service. The rooms were clean and cool. The staff were friendly—like they actually wanted to be there! The food and drinks were great! Breakfast is served every morning. My only regret is that it was a bit of a walk to a hop on/hop off bus, but that isn’t their fault. They are in front of a bus interchange and the tube, so getting around is easy. We will be back. Every time.
Family
2/10
Poor
28 Jun 2026
layla
They wouldn’t help me with a refund even though my flight was delayed twice and therefore not making it possible to check on my date. This was out of my control and they still refused. At least I had trip protection and am making a claim. They could have been nice.
Self
10/10
Exceptional
28 Jun 2026
Paula Marie
We stayed at the CitizenM London Victoria Station for one night before meeting our cruise. The hotel is an eclectic mix of colour and comfort. The rooms are small but extremely efficient and the tech is very cool. I especially liked the mood lighting in the shower. It is in a great location and offers everything that you could possibly need. The staff goes above and beyond to be friendly and helpful. We will definitely be back and will stay there for sure. Bonus, it has air conditioning which was very much appreciated at 38 C.
Partner
10/10
Exceptional
27 Jun 2026
VA
The staff were very friendly and helpful. The facilities in the lobby area were great! The location was unbeatable. While the room was small, it suited our needs well. We liked the tablet control for room lighting, morning alarm and other functions. We stayed at a citizenM over 11 years ago and their quality has being maintained over all those years. It is a testament to good and proactive management of this hotel chain. We would stay at a citizenM on our next London trip for sure.
Partner
10/10
Exceptional
23 Jun 2026
John
I love the CitizenM hotel concept!
10/10
Exceptional
21 Jun 2026
Michael
This is an awesome place to stay in London! The staff was super helpful and friendly. The hotel has a great trendy vibe and was very clean.
Family
10/10
Exceptional
18 Jun 2026
Thomas
Quiet room, clean with many amenities. Having the room controlled by a tablet took some getting used to.
Partner
10/10
Exceptional
10 Jun 2026
Catherine
The staff here are the best I've encountered in London. The room is compact and so smart, with a ton of storage and the best blackout blinds on the market. I love being able to set the lamp colours; just a fun cool place where they know the meaning of customer service.
Friends_and_family Family
10/10
Exceptional
10 Jun 2026
Ghislaine
My guest and I had the best time!!! The staff was incredible and being near the tube was so helpful in getting around!! Our room was very clean and we loved the view of the street. And the bed?! So comfortable!!!!
Family
10/10
Exceptional
08 Jun 2026
THOMAS
Quick in and out. Perfect location!
Self
10/10
Exceptional
07 Jun 2026
Ashley
Comfy and clean for a quick overnight. Easy access to transport.
Self
10/10
Exceptional
05 Jun 2026
Pascal
Super
Friends
10/10
Exceptional
04 Jun 2026
Kathleen
Perfect location to explore London. Comfortable king size bed!
Excellent hotel!
Family
10/10
Exceptional
01 Jun 2026
Dionne
My room was spacious and clean, and the bed was comfortable. I found staff to be very friendly and helpful. The lobby offered a lot of space to work from and it was a nice setting. Free and delicious pastries for breakfast was a plus. The best part is that the location was ideal and so walkable to places of interest. Would definitely stay here again.
Self
10/10
Exceptional
31 May 2026
Luanne Ruth
Very attentive staff
Great comfortable lobby with games and pillows and good coffee
Safe neighborhood
Friends
8/10
Excellent
31 May 2026
Jai
The experience was decent. Some of the staff were super helpful, but some of them were misleading me about the airport commute and food.
Self
10/10
Exceptional
28 May 2026
Jayasri
The location was fantastic. So close to Victoria and lots of restaurants close by. The only con was the extremely limited vegan options for breakfast
Family
8/10
Excellent
27 May 2026
Ann
Modern facility. Clean. Convenient. The comforter was very heavy and hot for me.
Self
10/10
Exceptional
25 May 2026
Charlotte
We really enjoyed our stay here. The breakfast was lovely, with a great selection to choose from, and the quirky decorations around the hotel gave it plenty of character and charm. Our room was cosy and comfortable, and we especially loved the glass pod-style shower, which was a unique touch.

After a long day of travelling followed by a concert, it was exactly what we needed: comfortable, relaxing, and easy. The room was controlled via a tablet, which was a fun modern feature, and the air conditioning actually worked brilliantly, making the room very comfortable despite the warm weather.

Check-in and check-out were both quick and straightforward, with no hassle at all. Overall, a great stay with a lovely atmosphere, and we’d happily return.
Partner
10/10
Exceptional
23 May 2026
Lee Ann
Was very happy with cleanliness of room and public areas. Staff was very friendly and helpful.
Self
10/10
Exceptional
23 May 2026
Amirah
Had a great stay at CitizenM Victoria! The location was one of the best parts — being right next to Victoria Station made getting around London incredibly easy, especially travelling solo. It was super convenient for trains, the underground, buses, and getting to and from the airport.

The hotel itself was modern, clean, and comfortable, with a really nice atmosphere. The area felt busy but safe, even at night, and there were plenty of restaurants, cafés, and shops nearby. Overall, it was the perfect base for exploring London and I would definitely stay here again.
10/10
Exceptional
18 May 2026
Wendy
Great location to access the train. The Ivy restaurant near by was great ( food and service). The hotel itself is very trendy, the staff are very knowledgeable and friendly.
8/10
Excellent
17 May 2026
Jamil
very good idea but still price could be lower
Self
10/10
Exceptional
17 May 2026
Michael
Great location, very nice vibe. The staff was friendly and helpful. Excellent experience. THANKS!
Self
10/10
Exceptional
17 May 2026
Shelley
This hotel is in a perfect location. Clean, friendly and helpful staff. Great experience
Family
10/10
Exceptional
14 May 2026
Barbara
Quirky hotel. Staff so helpful and welcoming. Room very clean
Thank you
6/10
Pleasant
13 May 2026
Ali
The rooms are so small
Partner
10/10
Exceptional
11 May 2026
Andrew
Fabulous decor in the public areas, very friendly and helpful staff.
Self
10/10
Exceptional
11 May 2026
Alexia
Great location, very convenient with the bar/restaurant on site 24/7
Self
10/10
Exceptional
07 May 2026
serena
Fresh food, so many choices and great atmosphere!
Partner
10/10
Exceptional
07 May 2026
Elise
Lovely room, very comfortable with great amenities. Toilet hadn't been cleaned properly and some of the shelves could have done with a dust but overall very good. Lovely crisp, fresh sheets and towels. Staff were welcoming and helpful too and I loved the bar area as you go in, lovely!
Self
10/10
Exceptional
05 May 2026
Paul
Rooms modern clean and huge bed
10/10
Exceptional
03 May 2026
Samantha
I don't know how anyone didn't LOVE their stay here.
Super easy to find from the station. And it's both charming and modern.

The lights in the rooms are so fabulous. Just the whole vibe was on point.
It's perfectly compact for someone who wants a nice place to chill off their feet after running around London. Quick walk to a lot of destinations and the main entrance is fabulous!
Self
10/10
Exceptional
03 May 2026
Long
Friendly staffs, good location, nearby a train station.
Partner
10/10
Exceptional
02 May 2026
David
Great place to stay for short term. Small, very modern rooms with all of the amenities you need.
Partner
10/10
Exceptional
02 May 2026
Napoleon
Excellent location, very helpful and pleasant staff. Enjoyed my stay. I will stay in this again !
Partner
8/10
Excellent
01 May 2026
Ronald
Great location, super modern. Was shocked at how small the room was. Reviews said it was small but was even smaller than on cruise ships. Would be great for a single traveler but for a senior couple was uncomfortable. The bed was from wall to wall at end of room. We had to sleep sideways so we could both shimmy off.
Partner
10/10
Exceptional
30 Apr 2026
Carmen
Great breakfast. Room was nice and dark to sleep. Has working air.
Family_with_children
10/10
Exceptional
29 Apr 2026
Bryan
Great place to stay and conveniently located to walk or get on the tube.
Self
10/10
Exceptional
29 Apr 2026
Yasmine
Convenient location, no hassle check in/out
Self
10/10
Exceptional
26 Apr 2026
Thomas
Not offering a paid option for early check in was really inconvenient for someone that only has overnight options to fly to London.
Self
10/10
Exceptional
25 Apr 2026
Maria
Best location, clean and nice staff
Friends
10/10
Exceptional
22 Apr 2026
Stephen
The location is steps away from Victoria Station and within 20 minutes walk from Westminster Abbey, Buckingham Palace. The lobby design is both modern and anesthetically appealing. The staff is wonderful
Self
10/10
Exceptional
22 Apr 2026
Douglas
Good stay. Modern. Convenient location


Just about right
10/10
Exceptional
20 Apr 2026
Susie
Pleasantly surprised by this little gem! Super easy and convenient to check in, room was great, and overall we had a wonderful stay!
Partner
10/10
Exceptional
19 Apr 2026
Kelly
Very unique and clever property. Great location near Victoria station and walking distance to beautiful St James park and many of the main tourist attractions. We were delighted with the modern room which had everything we needed and a very cool system controlled by iPad. It was quiet for sleeping but fun and bustling in the lobby during the day. Staff was lovely.
Partner
10/10
Exceptional
16 Apr 2026
Isa
I really like this hotel and the location. This was my second stay this year.
Self
10/10
Exceptional
16 Apr 2026
Maria
Excellent location for tourist! Near and easy transportation to all the major attractions. Nice staff, clean!!
Friends
6/10
Pleasant
14 Apr 2026
Margaret
The bar/lounge downstairs and the entire staff was delightful. They were helpful and friendly at all times and the caffe latte I enjoyed several times was the best I've ever had.
The rooms however, fell short. They were probably large enough for one person with no luggage NOT two people on vacation with one bag and one carry-on apiece. The rooms had NO surfaces beyond a tiny one by the sink. Definitely too small.
Friends_and_family Family
10/10
Exceptional
10 Apr 2026
Ruth
Did not use shuttle
Friends_and_family Family
10/10
Exceptional
07 Apr 2026
SHAGHAYEGH
Clean room, friendly staff and convenient location.
I just wish there was a kettle/coffee maker in the room.
Family
10/10
Exceptional
29 Mar 2026
Kerri
Great location, close to transportation.
Rooms were small but spacious, well layered out and updated.
Hot breakfast before we headed out- we didn’t purchase ahead as didn’t know plans but was able to pay at the moment, great selection of hot and cold items, fruit and spreads as well as custom coffee and selection of tea or hot chocolate ( March was cold so welcomed a hot beverage)
Friends_and_family Friends
10/10
Exceptional
27 Mar 2026
Brandi
Very nice hotel. Very modern and food was excellent
Partner
10/10
Exceptional
26 Mar 2026
Yoshiteru
All staffs were excellent. Very professional with knowledge and kindness.
Partner
10/10
Exceptional
23 Mar 2026
Jermel
Staff was very friendly and attentive. The location is perfect. Close to restaurants, plays and major attractions. Also, the hotel was very clean and tidy with a trendy and hip vibe! Would definitely stay here again and recommend to anyone coming to London.
Partner
10/10
Exceptional
23 Mar 2026
Mateo
Honestly a great hotel specially for the price
10/10
Exceptional
23 Mar 2026
Carla
self check in; staff incredibly helpful; tasty food and drinks till after 2am! Very small rinds but has everything you really need. Appreciate the dark night blinds, the control of all electronics in the room at your fingers. Would stay again!
Friends_and_family Friends
10/10
Exceptional
21 Mar 2026
Stephanie
The hotel is in a great location. The staff was great, room was clean, hotel in good shape. Would definitely stay here again.
Partner
10/10
Exceptional
20 Mar 2026
Jaci
Friendly staff and place was kept up very nice. Will come back for sure the next time i’m in Victoria.
Family
8/10
Excellent
18 Mar 2026
Albert
The staff were excellent, room clean and Wi-Fi great. The only issue I had was with the TV it kept glitching at times, which was very annoying if you are watching a programme. Hopefully they get this sorted as it ruins the hotel experience.
Self
8/10
Excellent
17 Mar 2026
Gregory
It was functional and very well located, but the rooms were pretty small and the WiFi was so-so and often required signing in even if it was configured to auto connect.
Partner
10/10
Exceptional
15 Mar 2026
Jenele
Love this place I will definitely be heading back. The stag is absolutely amazing. Thank you guys I had a wonderful time
Partner
10/10
Exceptional
08 Mar 2026
Jamieson
Love this place! Close to buckingham, literally 3 min walk from Victoria station. Easy access to gatwick. 24 hour bar! Yes that’s right I said it correctly 24 hour bar in the lobby and the lobby is a whimsical, Artistic, beautifully but yet comforting place to hang have a beer over a game of chess or checkers. I almost hate telling you all this as it means less of a chance getting a room when I visit a 3rd time. Yes your heard me correct a 3rd time. The convience factor combined with the layout was just what the doctor of travel had ordered for me. I’ll be back! The staff is awesome at this place friendly and caring with a smile. Cheers from the other side of the pond! The northern part haha
Family
8/10
Excellent
08 Mar 2026
Estrellita
Would be great if there is a kettle in the room so you could enjoy a nice hot drink whilst chilling out in the room.
10/10
Exceptional
08 Mar 2026
Jennifer
This was our first time staying at a CitizenM and we are now fans! The lobby was fantastic. Full restaurant and coffee bar. Plenty of seating both for working or leisure. The staff was helpful and friendly and very accommodating letting us check in early. The room was MUCH smaller than anticipated but completely adequate. Very clean. This location is walkable to so much of London must sees! Restaurants and coffee houses galore!
Partner
8/10
Excellent
07 Mar 2026
CHRISTOPHER
Convenient location although a bit scuzzy at night. Internet in the room was inconsistent and caused the tv to fade in and out. Lobby and rooms were bright and cheery although rooms could feel cramped by north american standards.
Self
10/10
Exceptional
04 Mar 2026
Jamieson
Close to Victoria station 4 min walk. Awesome staff, nice lobby, 24 hour bar, I will stay again.
Family
10/10
Exceptional
03 Mar 2026
Victoria
Excellent value for money and a Monday night, comfy bed, friendly staff and I secretly love all the slightly gimmicky lighting/mood stuff!
Partner
10/10
Exceptional
03 Mar 2026
Jamieson
Staff is attentive, friendly and helpful. Lobby is where it’s at. Rooms are small but perfectly designed. Location is handy to all your needs and wants. Will be staying here again without a doubt.
10/10
Exceptional
22 Feb 2026
Michelle
Helpful staff and nice reception / coworking area
Self
8/10
Excellent
22 Feb 2026
Eleanor
For the price it is, it is in a great location. Hotel was bright and welcoming. Staff were very helpful. Rooms were clean. Bed was a 7/10 for us. iPad controls didn’t work on the second evening so we had no option to cast but it that was fine for us. Would stay again.
Partner
10/10
Exceptional
17 Feb 2026
Robert
Very clean and friendly staff. Good location.
10/10
Exceptional
16 Feb 2026
John
Fabulous!!!
10/10
Exceptional
16 Feb 2026
Tammie
Great location. Room was cozy but the designers made great use of the space to ensure you have all of the helpful amenities.
Leisure Family
10/10
Exceptional
08 Feb 2026
Stephan
Incredible staff, perfect location, tasty breakfast buffet, and the room is always reliably well-apportioned and comfortable. I always stay at this CitizenM when I’m in London—highly recommended!
Leisure Self
10/10
Exceptional
05 Feb 2026
armand
We always love staying at any M hotels. The staff were attentive and the rooms are clean and comfortable. The location was perfect for our trip. We had a good vacation, the hotel was a perfect stay to rest.
Partner
8/10
Excellent
05 Feb 2026
Howard
Great hotel, staff very nicr
Business
10/10
Exceptional
28 Jan 2026
Isa
Ok stayed 1 night. Was able to get an early check in.
10/10
Exceptional
25 Jan 2026
Kirsty
Room was spotless very modern , staff was very pleasant and helpful
10/10
Exceptional
24 Jan 2026
Juan Jose
The room was clean and good size. The location of the hotel is perfect and the staff is always attentive and willing to go the extra mile.
10/10
Exceptional
13 Jan 2026
Ingrid
Great location for transportation. The staff was very helpful. The rooms were very clean and fresh. Great place for the price
Leisure Family_with_children
10/10
Exceptional
13 Jan 2026
Cynthia
Staff great
Self
10/10
Exceptional
11 Jan 2026
Beatriz
Love the hotel style! And super clean. I’ll definitely stay there again!!
10/10
Exceptional
11 Jan 2026
james
Staff were incredible, it was spotlessly clean.
Rooms are on the small size but are very cool and modern. iPad to control everything.
Would recommend
Partner
10/10
Exceptional
09 Jan 2026
Candice
The staff was so helpful and gave me a good tip on how to arrange travel to Heathrow via Uber. It was my first time in London and this place was perfect. I even walked to Big Ben and the London Eye from the hotel, a 15 minute walk.
Leisure Self
6/10
Pleasant
07 Jan 2026
Byron
Value for money. Did not like the street where this hotel is at. I do not see myself visiting this hotel again. I would rather pay extra and try a different hotel.
Leisure Family
10/10
Exceptional
07 Jan 2026
David
Super helpful great staff, breakfast, quiet and comfortable room great location.
Partner
10/10
Exceptional
05 Jan 2026
Ingrid
Room was excellent, with city views. Clean an smooth check in/out process
Leisure Partner
10/10
Exceptional
04 Jan 2026
MARIA
Great location! Easy check in, super clean!
10/10
Exceptional
04 Jan 2026
Elizabeth
We really enjoyed the hotel. It appears new and clean and is in good condition. The beds are firm and comfortable. The rooms are very small, but that is made clear in the description. We enjoyed the options on the ipad for controling the lighting and temperature from the bed.
Leisure Family
8/10
Excellent
31 Dec 2025
ERNEST
Hotel and staff were great!
Leisure

Location & surroundings

Citizenm London Victoria Station
292 Vauxhall Bridge Road, London, United Kingdom

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