Name: Oyo Oban Victoria Hotel
Address: 101 Warwick Wy Pimlico, London, GB

2/10

Poor

24 Jul 2026

Jean-Jacques

I paid a lot of money as I think and it was not worth it.
You get a dirty broken room and the bathroom is even worse.
That's really not a hotel!

2/10

Poor

21 Jul 2026

Adriana

Staff was not responsive, the room does not offer a private bathroom, it is a shared bathroom.

2/10

Poor

13 Jul 2026

Lesley

Avoid this hotel. It was disgraceful. No staff available, bathroom not properly maintained. The carpets were badly stained with holes in the floor. The whole place needs to be condemned. The room was small ,no air con, although there was a free standing fan, which did nothing to cool the room.

Self

4/10

Poor

11 Jul 2026

VIKASH

If you planning on cheap stay with compromise every thing then it is ok
Other wise not good
I stayed in basement and it was not good

Business

6/10

Pleasant

06 Jul 2026

Chantal

Endroit calme et assez bien situé. Literie et serviettes propres.
Mais la chambre était vraiment petite, pas de place pour déposer ma valise ouverte sauf sur le lit.
Durant mon séjour, on a manqué de papiers de toilettes et ce serait bien d'avoir plus de tablettes et crochets dans la chambre pour y mettre nos choses.
Changer les tapis dans les escaliers et dans les chambres ne serait pas un luxe.

Self

2/10

Poor

05 Jul 2026

Michael

They sold our room, even though I gave them all the correct details. They still sent us the codes to the room, where a family was screaming as they were asleep when we got back. Had no where to stay for the night. Had to spend £200 getting a Uber home. DO NOT STAY HERE

Friends_and_family Family

4/10

Poor

04 Jul 2026

Bowen

The room smelled weird.

Self

4/10

Poor

24 Jun 2026

Angel danilo

First, the room wasn't the one advertised, as it lacked air conditioning. Second, the room wasn't fully painted and had mold. Third, the staff never answered our messages; in fact, we never saw anyone working at the hotel. The number at the entrance (WhatsApp) was never answered. I would never return to that hotel.

Family_with_children

2/10

Poor

23 Jun 2026

Cirilo

The room without fan very bad and very hot make me always not sleep well

Friends

8/10

Excellent

20 Jun 2026

Michelle

No staff on site. Very small rooms.

Family

2/10

Poor

09 Jun 2026

Ashley

Don't lie with the photos; the only decent thing was the bathroom

Partner

2/10

Poor

28 May 2026

Miles

No staff stayed 3 nights no room service no air could of gave us a fan..

Partner

8/10

Excellent

26 May 2026

Taju

Clean and okay but no hot water. No staff present but everything okay

Friends_and_family Friends

2/10

Poor

23 May 2026

Arturo

Understanding its self-check-in No one answered my phone call when I reached out to inquire about my room. I called the number like eight times and didn’t receive a response.as a result booked another room elsewhere.

Partner

10/10

Exceptional

22 May 2026

Jan

Great location and affordable rate, handy pre registration and self check in (no reception) with number keypad, very simple. Online info pack really good. Clean and convenient!

Self

6/10

Pleasant

16 May 2026

Ange

Very dated rooms but fair for the price I paid. Friendly staff, when I first arrived the electric plugs in the room were not working, but they came and sorted that asap.
My only real issue was the morning I checked out there was no hot water for a shower :( which was a bit bizarre. Overall for the budget it wasn’t a bad stay.

Self

2/10

Poor

14 Feb 2026

Dalton Andre

Room was full of dust and broken furniture. As well as just bad bed and

6/10

Pleasant

13 Feb 2026

ADOLFO

No staff at all, no heating even 1 minute.NO GOOD.

8/10

Excellent

11 Dec 2025

simon

Good bed. Loo was very cramped but shower good.

10/10

Exceptional

07 Dec 2025

Jefferson

All good !

Friends_and_family Friends

2/10

Poor

27 Nov 2025

Liwei

The room was cold, there was no heating, and the owner didn't reply to messages. Not recommended.

Leisure Family

2/10

Poor

10 Nov 2025

John

My Double room was approximately 10 ft by 10 ft. the double bed took up most of the room. there was a small wardrobe with 2 hangers in it. There was tea and coffee facilities on a shelf and a small kettle. i had a shared bathroom which was just big enough to fit a wc, shower cubicle and cloakroom sink. it was that small, even the little kettle was to big to fit under the tap. i had to fill a cup and decant it into the kettle. The room had a bad odour and it didn't look like the carpets had been properly hoovered. The mattress was of poor quality or may have been well used as you could feel the springs as the mattress sunk. the divan had a sheet of board across it but i wasn't sure why but it made the bed very uncomfortable. I had booked for two nights but didn't stay the second night.

Self

6/10

Pleasant

28 Oct 2025

Zoila Martinez

Although the location was very good, the room was extremely small, the bathroom was somewhat adapted and it was impossible to sit properly on the toilet due to the smallness of the place, I was cold since the heater they had was not enough for the room which in itself was small, reasonable price.

Leisure Self

2/10

Poor

18 Oct 2025

David

Dated and dirty

Business

2/10

Poor

20 Sep 2025

Tristan

The bed was not made, and the bathroom and room were dirty, with wet, used towels on the ground.

Self

4/10

Poor

02 Sep 2025

Ingrid

Arrived 15 mins early and was told to go away. The carpet was old and smelly. Didn't want to walk on barefoot. Bathroom was so small in room you have to sit kinda sideway on the toliet. No A/C so only airflow was a standing fan and window that partially opened. It was hot and muggy. Never received any maid service. Found an extra towel for our kid in a random closet in the hall as we did not have enough. Nobody there to help only a phone # and automatic codes to come inside. Just a few steps above a Hostile....

Family

2/10

Poor

11 Aug 2025

Sanaz

Absolutely Awful Experience – Avoid at All Costs

I stayed at this hotel in London and it was by far one of the worst hotel experiences I’ve ever had. For the entire duration of my stay, no one came to clean the room. The towels were never changed, the bins were overflowing, and the place quickly became unhygienic and uncomfortable.

To make matters worse, the only way to reach someone for help was through an “emergency contact number” – which is already a red flag. But even that number was almost never available. I called multiple times and either got no response or was sent straight to voicemail.

I don’t know how they’re even running a business like this. Totally unprofessional, unresponsive, and completely unacceptable for the price paid.

Do yourself a favour and book somewhere else.

Leisure Partner

4/10

Poor

06 Jul 2025

Noah

The room was tiny, you could hardly move around. The bathroom was so small that the wall was immediately in front of the toilet so you had to sit on it sideways. I dont consider myslef a large person but maneuvering in the very small shower was difficult. The hot water in the shower only worked if you ran the hot water in the sink at the same time, but then the sink started to overflow. A stain on the one towel they have me. No wash cloth. No A/C or fan in the middle of summer, just a heater. The only upside is the location being right next to London Victoria stations but you are absolutely overpaying for this hotel with price and lack of accommodations.

Leisure Self

6/10

Pleasant

20 Apr 2025

Rômulo

.

8/10

Excellent

18 Apr 2025

Gillian

Nice hotel within walking distance of Victoria station. Room was clean, cosy and quiet. Good value for money too

Leisure Family

8/10

Excellent

18 Apr 2025

Jon

Not a bad wee hotel! Door lock didn’t work great. The bathroom is so small just an FYI

Leisure Family

6/10

Pleasant

02 Mar 2025

Nichola

Everything was fine, slept well. Room wasn't particularly well cleaned - there were a few false nails from a few previous guests on the floor and behind the bed, but I can cope with that like. Lots of tea and coffee facilities - and complimentary bottles of water, but the kettle was really slimy inside so couldn't use it. But all fine, good location, very convenient. The only thing that irked me was the shower. The bathroom is proper tiny, like it's a master craft to even create a bathroom as small as that, so hats off to whoever managed it. You have to have the shower door open to be able to sit on the toilet due to this lol. That doesn't bother me either, but the shower tipped me over the edge. It was either freezing cold or hotter than the sun, no inbetween. Not a great experience, and that alone means I am unlikely to stay here again (though never say never!)

Business Self

8/10

Excellent

19 Jan 2025

Chelsea London

For the money, great. Perfect for a night.

The room was very clean, beds comfortable, and shower hot with good water pressure. The only downside was the thinness of the walls - we could hear everyone coming and going and people speaking in the neighbouring room. The front door was also left ajar every time we came or went, which felt very insecure considering there’s no front desk or staff.

Friends_and_family Family

2/10

Poor

01 Jan 2025

YC

I booked provite bath room but I've got a shared bath room and there is no hot water so I had to take a shower with cold water in 5 days

Business_and_leisure Self

2/10

Poor

24 Dec 2024

Tiffany

Do not stay here!

This was the absolute worst hotel I've stayed in over the last 10 years and I have stayed at some very economical and basic hotels. The bathroom was so small that you could not shut the door and the shower was so small that I had to contort to pick up my razor. I am 5'4\" and 140 lbs. The sink leaked all over the bathroom floor and we had to keep a towel down. The room did not smell good at all. The walls, ceiling and floors were dirty. The electric went out and I could not get the hotel to answer the phone or call me back so I called Hotels.com and they couldn't get in touch with them either. I called every hour for 7.5 hours until I called Hotels.com. Hotels said I could get another room and they would reimburse me if the hotel confirmed that they should. We had 2 rooms here and 5 ppl. We did not want to move everyone with such little time left so we all stayed in the same room one night :/ The electricity was on the next day without our knowledge. I cannot recommend and my asks are never too much. Customer service never got in touch with me.

Friends_and_family Family

2/10

Poor

22 Dec 2024

Vicky

Scam hotel! I booked for a room with private bathroom but the hotel gives me shared bath. I complained to both hotel & expedia, the hotel keep denied my booking was private bathroom even I have all booking records. Expedia did nothing to help except telling me that they have follow up with the hotel. No room services during my 4 nights stay, not even toilet paper. Location is unbeatable but false advertisement. Disappointed with Expedia that allow such business to post and let clients fall to the trap.

Leisure Partner

2/10

Poor

30 Nov 2024

David

No Business Running a Hotel

Awful. Avoid. I can't express how terrible this company is - it's a complete basket case. We booked a double room with private bathroom at OYO Lime Grove and received a confirmation of this by email. Weeks later, we checked our booking online to find the details had changed - a double room with shared bathroom at OYO Oban Victoria (apparently the same building with a different name). We phoned and spoke to a very unhelpful person who seemed to be experiencing their first ever phone call. We decided to keep our booking and make the best of it, for practical reasons. The hotel requested that we pay in advance via their online portal and also upload a copy of our passport, which we did. On the day of check in, we received confirmation codes and door entry codes whilst travelling to london. An hour later we received an email (addressed to Julia, whoever she is) saying '...due to some unfortunate circumstances we are unable to accommodate your booking... we've initiated a refund which will reach you in 7 to 14 days...\" I phoned them immediately and they were unable to give me a reason for the cancellation. Their website and expedia etc continued to show that they had ample availability, in all of their hotels across central London, at a now higher price. We arrived in London in the dark, but were lucky to find alternative accom'n elsewhere at a similar price. The refund arrived the following morning, but they now have all our details including a copy of our passports.

Partner

8/10

Excellent

24 Nov 2024

Christopher

This was a small room but it was clean. I liked how I was able to walk anywhere in London from here, or even take the train that's less than a mile away, give or take.

Leisure Self

2/10

Poor

24 Nov 2024

Hilary

Nightmare hotel - do not use

This hotel should be removed from your listings.
I was sent information about the key code to enter then a week later I was sent a new one. On arrival the new code did not work and I tried 5 times. The neighbours were outside and they suggested I phone the number on the hotel sign. This I did but there was only a recorded message. So I tried the original key code and that worked.
Once in the room it was very cold and there were no towels. There was no one around to ask for towels etc. There was no bedside light so you have to turn the light off and stumble to find the bed.
Then there was noise from a neighbouring room which seemed to be from another guest complaining about the lack of service. After midnight there was a loud bang as if someone was trying to break in. Then the alarm sounded for about 10 minutes. I was too scared to see what was going on.
When I left the next morning 21 November at 9am I found the front door open and the lock broken and a pair of man’s brown shoes on the front doorstep.
I hardly slept due to the disturbance and was terrified. Also I was unable to wash due to the lack of towels.
My worst hotel experience ever and I am unable to contact the hotel to leave a review as there is a problem with their website.
I now no longer have faith in hotels.com although I have previously had good experiences.

Self

2/10

Poor

10 Nov 2024

Monika

“I do not recommend this accommodation. We arrived an hour earlier than expected. The room was not ready, and we had to wait for cleaning, which only involved changing the bed linens. The carpet hadn’t been vacuumed after the previous guest, as shown in the attached photos. The bathroom was shared, though it was advertised as a private bathroom, and anyone could enter because it didn’t have an external lock, which actually happened as we heard. The window couldn’t be opened, and it was noisy. It was a terrible experience.”

Partner

2/10

Poor

31 Oct 2024

Mayra

I just like lthe location.
It was not ready for us. They were fixing the door. We wait 30 minutes downstairs.
The bathroom was out of service. They gave us a public bathroom 3 floors down and it was not clean. No one to complain or give you a better choices. No air, hard to lift the only little window in the tiny room. No water. The minimum of the room you can think of.
Do not stay here. Expedia, do not advertise this place. Terrible, it's better to stay in a hostel. Expedia, you should reembolse my money.

Leisure Family

2/10

Poor

30 Oct 2024

joanne

This property is vile. The beds are broken , the sink leaks , it smells and the doors are unsafe. Nobody comes to clean the bed linen or empty bins. They do not answer their phone and there is no one onsite to support you . Book elsewhere

2/10

Poor

29 Oct 2024

Adam

They double booked the room

The front door was broken. The room was already rented out when I arrived. No response from the hotel. Three other families could not get into their rooms. I will never stay with anything that has this name. Run the other direction.

2/10

Poor

25 Oct 2024

Corvin

Could not access my room, zero customer service and when given a number to call, no one picked up and call auto ended at 3min and 10 seconds every time. after over 1.5 hours trying, was forced to book a different hotel. Then when contacted they refused to refund me any money due to the terrible inconvenience and experience. Not to mention, we were only 1 of 3 people with same problem on same day and was told by other guest that this happens a lot. Wouldn't recommend to my worst enemy after this disgraceful experience.

Leisure Partner

2/10

Poor

19 Oct 2024

Alisha

The location is decent, walking distance to Buckingham Palace, London Eye, Big Ben, etc…but the hotel itself is not a good one:
Nobody responds to emails, no way to get code to room to get into the room, old and rickety, the main door was open so anyone could come in, safety was an issue for this….i ended up getting another hotel room as I was not able to get into our room

2/10

Poor

18 Oct 2024

pamela

If over 60 dont go

Could not sray so lost our money as could not cope with online check in and no reception. Feel that for older people it is not possible also do not feel safe with no person on site. Phoned day before and did not get any help not happy. Waste of our money.

Partner

2/10

Poor

18 Oct 2024

Adrian

Never again

Awful awful terrible the worst place I’ve ever stayed. The shower ran cold and not once did it warm up in our room. It was freezing cold. I had to leave and go to another hotel just to shower. I reached out three times and no one even bothered to help or respond. The room was absolutely dirty and disgusting, not even cleaned or hoovered. The worst place I have ever stayed. Dirty room, dirty bathroom and the alarm down stairs had a fault which was triggering a annoying beeping sound. Awful awful terrible place.

Partner

2/10

Poor

17 Oct 2024

Samir

I absolutely and strongly discourage anyone who's thinking to book at this place.

2/10

Poor

14 Oct 2024

Karen

Property was not ready even though we arrived 2 hrs after the posted check in time. Housekeeping didn’t vacuum the carpet, front door was busted open 2 days into our stay and not repaired even though I reported it. WiFi didn’t work for several days that we were there. But the worst was NO HOT WATER in the showers. I wouldn’t recommend this place to my anyone.

Leisure Family

2/10

Poor

13 Oct 2024

Elizabeth

The worst experience in my life! The two main doors remained unlocked all day and night due to a break in happened previous days. We couldn't have access to the rooms because they weren't ready until 4:00 pm. Hallways, stairs etc were dirty with same trash on the floor. No hot water etc. We feel frustrated, scared , we did not have the access code for the second room it was given by the cleaning lady, l called an texted many times, no answers while sitting on the floor waiting for our rooms to be cleaned, other guest were waiting for the same thing with us. The smell in the room was terrible the cleaning offered me a spray for my room even when l didn't ask for one. I truly believe l should have my money refund no from you Expidia but for the Oyo Oban Victoria Hotel, something needs to be done. I fell abused.