Name: The Clermont London Victoria
Address: Buckingham Palace Road, 101, London, SW1W 0SJ, GB

6/10

Pleasant

05 Aug 2026

Stephen

Excellent appearance and location right on top of Victoria Station. But. The (king size) room was TINY with not even a single drawer for clothing storage, so we had to live out of suitcases for nearly two weeks. Sure we could have left, I know!)

10/10

Exceptional

05 Aug 2026

Nicole

Loved the location as it was close to everything including the train station. The breakfast was great and good selection of food. The beds were comfortable and we enjoyed the complimentary snacks in the room. Staff were lovely.

10/10

Exceptional

04 Aug 2026

Nicholas

An excellent property with personal attention (which is not found as much anymore). The room was very spacious, the housekeeping staff was extremely professional and efficient, and the hotel was beautiful It has great access to Victoria station (there is a key-controlled entrance/exit to Victoria Station. A nice touch was that the table in the lobby was decorated beautifully each morning with a different flower arrangement. We felt like royalty during our stay.

10/10

Exceptional

03 Aug 2026

Duncan

Friendly and professional service at the front desk, restaurants and bars. Breakfast good but can get a little crowded at times.

10/10

Exceptional

02 Aug 2026

Jamison

Loved the charm of this matured hotel.

10/10

Exceptional

02 Aug 2026

Mallika

Great location!

8/10

Excellent

02 Aug 2026

Talbot

Yes okay
Breakfast was ou

10/10

Exceptional

01 Aug 2026

Dimitrios

Beautiful classic hotel in a very convenient location.

10/10

Exceptional

01 Aug 2026

Daphne

Second time staying here and you can’t beat location, size of room and great breakfast. Best place to stay in London for sure!!!

10/10

Exceptional

31 Jul 2026

Adam

The hotel is well situated and close to many tourist highlights, the theatres for Hamilton and Wicked (probably others as well), restaurants and the Victoria Station underground, which makes getting around easy. The rooms might be smaller than what most North American travellers are used to but they are beautifully decorated, functional, quiet, clean and comfortable. Every staff member was extremely helpful. 10/10 recommend.

10/10

Exceptional

31 Jul 2026

Kent

A beautiful stay at wonderful hotel with old world charm and the most hospitable staff. Will definitely stay here again.

10/10

Exceptional

30 Jul 2026

Richard

Fantastic staff!
Loved the breakfastb one of the best I've had in London. Great location, good size room (especially for London or Paris) and clean room/bathroom.
I know I had one small broke but can't remember what it was so obviously not important.. enjoy this great hotel.

10/10

Exceptional

30 Jul 2026

Fawaz

Very helpful staff and very friendly

8/10

Excellent

30 Jul 2026

Kendra

Hotel was lovely. Great location, very clean and comfortable. My only complaint is the elevators were not very accessible. I had to use 2 different ones to access my room on the 7th floor.

8/10

Excellent

30 Jul 2026

Piers

We had a lovely stay when we visited the Victoria palace theatre to watch Hamilton. The hotel is a 5 minute walk from the theatre and there was lots of bars and restaurants within walking distance. Room was well kept and the staff were very friendly and keen to help out. We were given a discount at the bar which was good, although we forgot to use it, we thought it was a nice gesture. Overall a pleasant stay and we would recommend it :)

10/10

Exceptional

30 Jul 2026

Sesi

Nice

10/10

Exceptional

30 Jul 2026

Jamison

Great location! Lovely matured hotel with a charming history.

8/10

Excellent

29 Jul 2026

TRACEY

We arrived after checkin time but our room wasn't ready. They did a pre-checkin (everything bar giving us the keys), gave me 2 drinks tokens for the bar for free drinks of our choice & said they would let us know when we could go to the room. They didn't so once I finished my drink I checked & was given the room keys straight away.

The room was great and the drinks in the room were fantastic. Breakfast in the morning was plentiful. I would recommend this hotel.

10/10

Exceptional

28 Jul 2026

Edward Anand

Property is central to everything. Food options avoid all around. Highly walkable to the palace Piccadilly regent st Leicester sq covent garden. Well priced

8/10

Excellent

27 Jul 2026

Kevin

.

10/10

Exceptional

27 Jul 2026

Stephanie

Excellent location. Nice room. Friendly staff!

8/10

Excellent

27 Jul 2026

Damien

A very nice centrally located hotel close to Buckingham Palace & Victoria station. Only draw back was the size of the standard room which was very small. This is expected in London but there was barely room for the toilet which was in a tiny space

10/10

Exceptional

26 Jul 2026

Julie

Very nice hotel! Big rooms, clean, friendly and helpful staff. Restaurant was also fantastic. Convenient, central location. Definitely recommend and would stay again!

4/10

Poor

26 Jul 2026

Sadrul

We had the hotel elevator out of order the day after we checked in. Also, there was a bad odor in the room we stayed and bath drains were clogging from time to time.

4/10

Poor

26 Jul 2026

Sulbha Dilip

I booked the Classic Double Bed room via Expedia. The pictures on the app vs the room differs completely. The room is size of a match box with no microwave, just one chair with a tiny table where 2 people cannot sit and eat

10/10

Exceptional

26 Jul 2026

Amélie

The staff are always smiling.

10/10

Exceptional

25 Jul 2026

Sanjib

Great experience!

10/10

Exceptional

25 Jul 2026

Abdiel

Hotel tradicional y muy elegante
Todo en su lugar y el personal súper atento te

10/10

Exceptional

25 Jul 2026

Joyce

American size hotel room. Very comfortable king bed, slept the best in months. Nice and clean hotel with excellent staff. Acceptable location for walking to Abby and Palace, plus Victoria Station is around the corner. The area is also quiet.

10/10

Exceptional

24 Jul 2026

William

Excellent location. Victoria Station & close by bus routes to theater & sites.
Beautiful old hotel. High ceilings, good sized rooms. Bathroom was quite small.
Definitely recommend. Very friendly helpful staff.

10/10

Exceptional

24 Jul 2026

meian

Great location

10/10

Exceptional

22 Jul 2026

Lara Lynne

Just returned from a 5 night stay at The Clermont Victoria, and I cannot say enough great things about this beautiful hotel. The staff are very friendly and accommodating, and the hotel rooms and common areas are comfortable and clean. It is in a perfect location for walking to various tourist destinations with quality restaurants and food options nearby (including hotel restaurants). We traveled around by underground quite a bit, and the station is conveniently connected to the hotel. We are planning a return trip to London in a couple of years and are looking forward to staying at The Clermont Victoria again.

6/10

Pleasant

21 Jul 2026

John

This is a grand old railroad hotel. It is right at Victoria Station so you cannot beat the location. Upkeep seemed good. The furniture in the room was a bit odd, black stained inexpensive pieces. There was no artwork in the room which was unusual.

The staff went out of their way to help with things like catching a cab or setting up wifi.

Self

10/10

Exceptional

21 Jul 2026

michael

Well located in excellent condition with a first rate staff! ...and reasonably priced .

Partner

10/10

Exceptional

21 Jul 2026

Brenda

Beautiful hotel - great location - very nice rooms - great staff

10/10

Exceptional

19 Jul 2026

Vera

Location, location, location. I love that the station is just right next door. So much easier to go anywhere as it is well connected.

Self

10/10

Exceptional

19 Jul 2026

Geoffrey

Incredible old building kept to the highest standard, this was a special end to our Europe
Trip this year and it certainly didn’t disappoint. Very well appointed room with great view and excellent bed and beddings. We slept very well after a couple days of long travel. Amazing location too for those wanting to check out the main sites around Buckingham Palace.

Partner

10/10

Exceptional

17 Jul 2026

rihab

Great experience

Self

10/10

Exceptional

16 Jul 2026

Johannes

Excellent hotel and staff! Breakfast was awesome!

Family_with_children

10/10

Exceptional

15 Jul 2026

Christine

Amazing hotel, definitely recommend.

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Ted

Very nice stay in London, close to several tourist spots, make sure you get a whippy ice cream at the park.

Friends

2/10

Poor

14 Jul 2026

Dolores

I’ve stayed at this hotel a few times before and always had a good experience. This was the first time staying with my dad, who uses a mobility scooter, and it revealed a side of the hotel I hadn’t seen — it simply isn’t set up for accessibility. There was no ramp or lift access for the scooter, so we ended up having to carry it up the stairs ourselves every time.

To be fair, the hotel staff did offer to help with this on several occasions, which we appreciated. However, on one of the days, the head of guest services snapped at me and said staff couldn’t help anymore — and he was rude about it rather than just explaining the situation calmly. It was disappointing to have that attitude come from someone in a leadership role, rather than a one-off frustration from a junior staff member.

Family_with_children

10/10

Exceptional

13 Jul 2026

Jodi

Nice room well maintained

Partner

8/10

Excellent

13 Jul 2026

Allison

This is a gorgeous hotel in a prime location. Very convenient for train and underground travel around London. The staff are friendly and helpful. We have stayed here before, and for this occasion, Florina and her team were brilliant. The room was lovely and spacious.
Some advice for The Soak chef, please cook your burgers better! For a £30 burger, you expect it to be juicy and full of flavour. Unfortunately, my partner's (they brought him a second one after we sent the first one back) were both overcooked, dry and had no taste. The taste reminded us of the 'last BBQ burger' that's been sitting out for hours that no one wants :-/ Unfortunately, as both burgers were inedible, dinner for my partner ended up being a bowl of salad leaves (the requested side dish to the burger) as by this time it was 10pm and he was fed up with the disappointment.
The room service staff member told us, \"That's how they are all cooked\"... a worrying response! For a hotel of this calibre, I would expect far more! Our feedback was given to the chef at the time.
We would stay at The Clermont (Victoria) again as it's so lovely, and we recommend this hotel to anyone, but we will eat out next time if we want burgers!

Partner

10/10

Exceptional

13 Jul 2026

william

This is an exceptional hotel and destination. We loved being so close to the Buckingham Palace but also found the Tube stop right around the corner “Victoria” was equally great to get anywhere we wanted to go. Restaurants in the area and two located in the hotel were both very good. Service was helpful to get ideas and to move luggage. Only complaint was that the King bed was little firm. Enjoh

Partner

10/10

Exceptional

13 Jul 2026

Shayne

Great central location and handy to all travel modes

6/10

Pleasant

12 Jul 2026

Brooke

Great location! Easy access to the tube and within walking distance to multiple landmarks. Check in was frustrating. One room was ready while the other wasn’t, despite it being past check in time. Room cleaning was inconsistent. One room would get snacks and drinks refilled, the other wouldn’t. One had no toilet tissue, which took over an hour to get. Breakfast was extremely overpriced and not worth it. Staff broke my luggage, so be careful…

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Steven

Beautifully maintained and extremely well located at Victoria Station and close to parks and Bwlgravia restaurants.

Partner

10/10

Exceptional

10 Jul 2026

David

Thoroughly enjoyed our stay.

Partner

8/10

Excellent

10 Jul 2026

Sheryl

Good size room, very lovely staff, great location. Really the only reason it was not 5 stars is because the bathroom had a bit of a musty smell (but was clean, I think the smell was from the drain). Space between wall and sink when sitting on the toilet seat might be a tight fit for a larger person. Bedroom was quiet, the was bed comfy, and had a suitcase stand. Would definitely stay here again!

Self

10/10

Exceptional

10 Jul 2026

Joanna

One of the best places and very central to everything! Greatly appreciate all their assistance

Friends_and_family Friends

10/10

Exceptional

09 Jul 2026

Valerie

This was a 10/10 experience from start to finish. The location is really convenient, right above Victoria station. 10 mins walk to Buckingham palace. Bus stations all around to get us everywhere. When we got there, there were a bit of stairs in front of the entrance. There's an attendant there 24/7 to help you carry suitcases up and down those stairs, which was super appreciated. Check-in process was super easy. We got there a bit earlier than check-in time, and without us even asking, they offered to let us into our room early as it's available already. That made our entire day, as it was super nice to be able to freshen up in the room before heading out for the day! The staff were all super friendly and helpful. The hotel is super well maintained, beautiful lobby. Rooms are spacious enough for 2. Breakfasts were standard. Their room service is from their restaurant downstairs (The Soak), which was amazing food, we had to go down again the next night! Checkout was super quick and easy. I would definitely book again next time!

Friends

10/10

Exceptional

08 Jul 2026

Hayley

The air conditioning was ice cold which was welcome with the heatwave happening in the UK. The staff were attentive and friendly. Will definitely stay next time we are in London.

Partner

10/10

Exceptional

06 Jul 2026

Heather

From the moment we walked in the door to the moment we checked out, everything was impeccable. The service is top notch and the hotel is beautiful. We felt well taken care of and it was a very special trip.

Family

10/10

Exceptional

06 Jul 2026

Amy

Incredible service beautiful hotel, convenient location steps to palace and parks! Staff are superb! Food excellent!

Self

10/10

Exceptional

05 Jul 2026

Warren

Very convenient location! Good restaurant on-site and close to location.

Friends

10/10

Exceptional

05 Jul 2026

David

The hotel is very nice and staff is super helpful and friendly. The area of London is busy. As soon as you step outside you step into a bustling atmosphere. Step inside into a quiet atmosphere. The bar is a nice place to have a late nightcap before heading up

Partner

8/10

Excellent

05 Jul 2026

Amy

Overall, this is a very nice hotel that we recommend. Our room was clean and towels were plush. The bed was very comfortable. Breakfast was really good and staff there were very friendly. The location is very convenient, and the hotel is very quiet and nice. One star off for the following: our room was so small we were tripping over our bags and there was not adequate furniture to unpack into, so we needed to keep our clothing in our bags and keep opening and closing them so we could navigate. Also, it was not cool enough in our room, even after maintenance came at our request about it. He cleaned the filter, which was filthy, and assured us it would make it very cool in the room. However, we were not able/allowed to adjust the temp further down, and it was too hot in the room at night, given that the bedding consisted of European heavy duvet only. We would stay here again, but we would upgrade to a larger room next time and I would ask them to please give guests more ability to adjust the temp down further.

Friends_and_family Family

8/10

Excellent

05 Jul 2026

Stephen

On the day of check in the shower drain in my room was 100% clogged. Maintenence came up within an hour. So that was fine.

The layout of the hotel is a bit confusing. Apparently the only way to access the 7th floor is via a lift on the 4th floor. This is not explained by anyone and not obvious on the signs around the hotel.

Self

10/10

Exceptional

04 Jul 2026

Scarlett

Great place to stay! Staff was helpful & very knowledgeable

10/10

Exceptional

04 Jul 2026

Aime

I had a wonderful stay at The Clermont Hotel in Victoria. The hotel is beautiful, elegant, and full of character, and the location is very convenient for visiting London. My room was lovely and comfortable, and I really enjoyed both The Soak restaurant and the breakfast buffet, which were great quality.

The service throughout my stay was excellent, but I especially want to thank Lavinia. She was incredibly kind, warm, and professional, and made my stay feel very special. During my first visit, she gave me great recommendations for places to visit in London, and we had a lovely conversation about travel. When I returned for a second stay, she remembered me and even sent champagne to my room, which was such a thoughtful gesture!

I would happily stay at The Clermont Victoria again and recommend it to anyone visiting London.

Family

10/10

Exceptional

04 Jul 2026

Audrey

We spent four days at the Claremont Victoria in London, and the staff were continuously, welcoming and helpful. Our room was freshened every day and the room was clean and comfortable. We enjoy dining at the restaurant in the evenings before taking a stroll outside. It was a wonderful trip.

Friends_and_family Friends

10/10

Exceptional

03 Jul 2026

Henrietta

Everything was nice and excellent. Thank you for all

Friends

10/10

Exceptional

01 Jul 2026

Amelia

The room was spacious and clean. The staff was friendly and helpful. The hotel is beautiful!

Family

10/10

Exceptional

28 Jun 2026

Michelle

This gorgeous hotel was one of the most favorite parts of my week in London. It’s perfectly bougie without being stuffy. One of the best hotels in all my travels and I am pretty picky! I want to come back to London just to stay in this hotel again. Lmao.

Family

10/10

Exceptional

28 Jun 2026

Talbot

I have stayed at this hotel many times and it never disappoints
Highly recommend
It’s excellent

Self

10/10

Exceptional

26 Jun 2026

Melinda

A/C was great in the 94 degree heat! Being next to Victoria Station was a big advantage and the staff were very gracious with every encounter.

10/10

Exceptional

24 Jun 2026

Virginia

My favorite hotel in London. since 1963 The Staff are always accommodating and this year, they even celebrated my birthday. Breakfast is not only traditionally English but magnifically displayed. No request to big, they happily serve. M&S and Victoria Station right out their back door. The Mews and Palace just an easy walk with shops and restaurants to temp any purse or palate.

Self

6/10

Pleasant

23 Jun 2026

Michelle

On the surface very happy to be staying here great location for Chelsea Flower show. However we had to move rooms as we discovered on the morning of the first night there were bedbugs!!! Ugh. Totally put me off. Manager very apologetic, told us they would send us a copy of the report. Guess what, no report ever received. No compensation offered by way of goodwill either. If you willing to chance a stay (l wouldn’t again) the breakfast was very food.

Partner

10/10

Exceptional

23 Jun 2026

PHILLIP

Excellent location with private entrance to Victoria Station. Historic building and common areas and our room were well maintained. Our room was upgraded and was very nice… Carpet and paint immaculate. The Soak restaurant was very nice and quite the place to be. The staff, especially David, were very friendly and helpful. We did not have an opportunity to try the breakfast buffet that evidently is quite nice. This hotel worked very well for us for its unique location. Only a quick Uber ride to every place we needed to go.

Partner

10/10

Exceptional

23 Jun 2026

Michael

This hotel was superb! London was our last stop o our vacation and wished we stayed at this fantastic hotel. Location is perfect for the sites, and the Gatwick Express & Tube. The staff was wonderful and even though we got there before noon, they tried to get our room ready for us. They are very helpful in getting everything we needed. I would definitely stay there again!

Friends_and_family Family

2/10

Poor

22 Jun 2026

Laurie

Not military or customer service friendly. Better to go to another hotel like Marriott where customer service is very high and refundable if necessary due to military duty.

Partner

10/10

Exceptional

21 Jun 2026

Gabriella

Great staff. Effective rooms and very convenient location at Victoria station- but very quiet. Pillow menu!

Partner

10/10

Exceptional

20 Jun 2026

Nishtha

Had an excellent time here!

Partner

10/10

Exceptional

19 Jun 2026

david

It is a beautiful hotel. Exceeded all expectations: great location, room, services. A gem!!

Partner

10/10

Exceptional

18 Jun 2026

Hayley

Perfect Location - close to everything and easy connections via train to Gatwick Airport, tube and all attractions.

Hotel rooms are wonderful and staff very attentive.

Will stay again for sure 🇨🇦

Self

10/10

Exceptional

17 Jun 2026

Griffin

Everything was perfect. Great location attached to Victoria Station. Big rooms, clean. Make sure to use the non-slip mat in shower.

Partner

10/10

Exceptional

15 Jun 2026

Koh

Very good hotel with great location near Victoria station

Family_with_children

10/10

Exceptional

12 Jun 2026

Britney

Great, central location. Beautiful property with a great restaurant. Coming back next time I’m in London!

Family

10/10

Exceptional

12 Jun 2026

Monique

Excellent staff…we were treated very well, made us feel welcomed and celebrated for my daughter’s birthday! Accommodations were very nice. I really appreciated the “fog free” bathroom mirror. Location is prime!! Tea lounge is gorgeous and clean. I would definitely stay there again!

Family_with_children

10/10

Exceptional

12 Jun 2026

Martin

Great staff, location and food options. We

Self

10/10

Exceptional

12 Jun 2026

Beth

Beautiful hotel with gorgeous bouquets upon entry. Friendly and accommodating staff and connected directly to Victoria Terminal. Thank you for an incredible experience, we will definatley be back <3

Family_with_children

10/10

Exceptional

11 Jun 2026

Jameena Christian Miracle

.

Self

8/10

Excellent

10 Jun 2026

Thomas

Helpful Staffa nd clean room. Great Location with easy access to the tube.

Family

10/10

Exceptional

10 Jun 2026

John

Good stay. Single room is small.

Business

6/10

Pleasant

09 Jun 2026

JEAN

Breakfast was average. Rooms were very small. Really no extras. No lotion etc.
Good little pay restaurant. Breakfast was good there. Well priced dinners. Very good location.

Family

10/10

Exceptional

07 Jun 2026

Sherry

The staff was amazing and super friendly. The rooms were very clean and well maintained.

Family

10/10

Exceptional

07 Jun 2026

Denise

Our second time to stay at this hotel, and we did it on purpose! One of the most beautiful hotels in London for classic charm, extremely gracious staff, and conveniently located for pick up spots for tours and to easily walk to plenty of attractions. The Clermont Victoria is my ultimate favorite hotel in the world. Highly recommend!

Partner

10/10

Exceptional

06 Jun 2026

Gary

Perfect location and a well kept building with a helpful staff.

Partner

10/10

Exceptional

05 Jun 2026

charlotte

A

Family

10/10

Exceptional

05 Jun 2026

Kate

Beautiful hotel. Convenient to a lot of the attractions like Westminster Abby, the Eye, Buckingham palace. It has AC which was wonderful. Bed very comfy. Nice bathrooms. Excellent included breakfast. Highly recommend.

Partner

10/10

Exceptional

05 Jun 2026

Abdulrahman Ahmed A

Amazing.

Family

10/10

Exceptional

04 Jun 2026

sarah

Beautiful hotel with great location and really lovely helpful staff.

Family

10/10

Exceptional

02 Jun 2026

Peggy Susan

Our room was very comfortable. The staff was very friendly and helpful. The location was well situated to access transportation.

Partner

8/10

Excellent

02 Jun 2026

VISHWANATH

Very good hotel. Very good staff. Very very good location.

Partner

10/10

Exceptional

01 Jun 2026

kristin

The hotel was beautiful. Close to everything and centrally located. Right next to Victoria station for easy access.

Family

10/10

Exceptional

31 May 2026

Dean

Second time to stay here. Very nice hotel in excellent location. Room was nicely furnished, large and comfortable. Breakfast was excellent with good choices. Restaurant and bar were excellent. The bathroom was a bit small, but that may be a function of the available space in an old hotel. I wish the room had a dresser to place clothes during a long stay. Just a couple of small drawers in the closet.

Partner

10/10

Exceptional

31 May 2026

Kashif

Fantastic hotel in a great location. The staff were super friendly Room was fabulous, clean and arranged very well. I’ll definitely use this hotel again.

Self

8/10

Excellent

30 May 2026

Debbie

Th

10/10

Exceptional

28 May 2026

Kenna

Staff was very friendly and attentive. Would definitely stay here again.

Partner