Name: Ebury House
Address: Ebury Street, 104, London, SW1W 9QD, GB

2/10

Poor

19 Jul 2026

Chongim

I would not recommend Ebury House. During my stay, the toilet broke, and even though I reported the problem immediately, it took three days for it to be repaired. This caused a great deal of inconvenience, and I was disappointed by how slowly the issue was handled. The room was also extremely small and not comfortable to stay in. Overall, my experience was very disappointing, and I would not stay here again or recommend it to others.

Family

8/10

Excellent

16 Jul 2026

Jamie

A last minute stay, for a really good price, so wasn’t expecting much. But done the job. An old format hotel with narrow staircases and compact rooms. But located really well and adequate to get your head down for the night. I was on the top floor, attic style room with a nice view over Belgravia. Hot, but had a fan. Shower door was trying to fall off, but other than that. Very satisfactory, would stay again.

Self

6/10

Pleasant

13 Jul 2026

Brent

I liked that it was close to everything. Easy walking. Nice neighbourhood

Family

4/10

Poor

08 Jul 2026

Darren

The property was in a nice neighborhood. Our room was in the basement which was poorly ventilated. The laminate floor was water damaged and breaking apart. The bathroom was dirty and the shower didn’t work properly. We notified the front desk on Friday, but it was never fixed through our stay the following Thursday. We were asked to use the common bathroom two floors up. There was no linen service for the week. Because of the poor ventilation, no air conditioning, or screen on the window, there was no real way to cool or dehumidify the room. Leaving the window completely open to bugs or other was not an option. It was difficult because of the heat wave and general lack of comfort s, which we do realize is a regional norm.

Family_with_children

4/10

Poor

07 Jul 2026

brielle

Honestly rooms were not that clean, the bathroom was quite dirty and there was even soap residue from past guests. Some staff tired to help but nothing was ever done after telling them the issues. We were there for 3 nights and our room didn’t get cleaned once, definitely saw a couple of the other rooms get cleaned but not ours. The location is good and close enough to the tube.

Friends

4/10

Poor

07 Jul 2026

Nancy

Chambre très petite, lit inconfortable, peu d’espace de rangement

Partner

4/10

Poor

06 Jul 2026

Dominic

Très bonne localisation. Pour le reste je qualifierais la chambre de camping de luxe.

Partner

6/10

Pleasant

06 Jul 2026

Sheryl Jeanine

The location was fantastic , walking distance to lots of great spots including Buckingham Palace, Green Park, underground stations and many places to eat. The bathroom was tiny and we had a problem with the shower not draining which unfortunately was not fixed. It was very hot and no air conditioning… granted we were there during a heat wave and I’m sure many experienced the same thing. As a place to just rest your head it was great for the price .

Family

10/10

Exceptional

04 Jul 2026

Laura

Great location and lots of dinning options. It would have been great if there was a small fridge and microwave. Otherwise our start was great.

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Felicity

The only downside was there was no elevator and my room was on the third floor. The upside was staff carried my luggage up the stairs when I arrived and when I left. Thank you again.

Self

4/10

Poor

01 Jul 2026

David

Room was very small, and needs lots of maintenance. Shared bathroom was 4 floors down and not cleaned often,

Self

8/10

Excellent

30 Jun 2026

Joanna

The \"Classic Double Room\" is NOT like on the photos on Expedia, we didn't have a fridge or a microwave (we were told only family rooms have them, but on the photos at the time of our booking our double room also had these anemities). There is a common fridge and microwave at the reception, but that is not as convenient. Also, we got only one keycard for the room, which is a strange inconvenience - these keycards are cheap and easy to code and usually at hotels we get one for each of us (we don't spend all the time together and it's easier to have one keycard each).

Otherwise the hotel was very nice, well located, there was always someone at the reception and we liked staying there.

Partner

2/10

Poor

30 Jun 2026

Steve

Unsanitary, unclean, unhealthy, uncooperative staff. No air conditioner. Had to leave and get hotel across the street, and no refund for a prepaid week. It was so bad we chose to pay for 3 rooms for our family at another hotel for 4 nights just to not get sick from the mold.

Friends_and_family Family

6/10

Pleasant

27 Jun 2026

Isabel

Pros: great location. 5 min from Victoria station where the train, subway and coach terminals. Price is very reasonable. Staffs are friendly and helpful such as providing us a fan they were using or unplugging a clogged shower drain.
Cons: No air conditioning. I forgot if it was specified in the description. I assume all hotels have a/c. The room was steaming in the 35c weather facing the sun 14 hours a day with one window locked to open 6” max. The fan was on 24 hr with not much help. There is no fridge in the room. Only 1 small bar fridge in the office (no lobby) where you can keep your cold drinks. There is no chair in the room, just the bed and a night table.

Partner

2/10

Poor

25 Jun 2026

Isobella

Where to begin… upon checking in the receptionist was rude and continued texting before attending to me.

No elevator was problematic with large suitcases.
No air conditioning was an issue especially because you couldn’t open the window more than 2 inches.
The shower had NO hot water and the tv didn’t work properly (constant static).
My hayfever has never been worse due to the dust build up and uncleanliness of the room.
Sheets were unclean, almost bed bug looking??
My sister referred to it as a jail cell, would not recommend

Family

2/10

Poor

22 Jun 2026

Victoria

We had no idea it was like a hostile. The bathrooms were as small as a closet you had to sit sideways on the toilet so you could shut the door and we were on a 4 flight up stairways with no lift. There was absolutely no amenities whatsoever should’ve been said it was more like a hostile. The rooms were barely big enough for a twin bed. You couldn’t move. You had nowhere to store anything won’t go there again.

Friends

6/10

Pleasant

18 Jun 2026

Gary

Basic hotel. No amenities, but central location near Victoria Underground Station and Victoria Coach/Bus terminal. Saw a small mouse in our room our last night, but no major complaints. Not sure if we would stay there again.

Friends_and_family Family

8/10

Excellent

12 Jun 2026

Francisco

Goood location

Self

10/10

Exceptional

11 Jun 2026

Lisset

Nice clean large room. In love with location surroundings are beautiful breathtaking. Be ready to climb stairs you are in Europe.

Family

8/10

Excellent

11 Jun 2026

Raj

Had a fridge and microwave. No hot water from bathroom sink, the hot water from shower came from using the cold setting. Otherwise a good bathroom. 10.30am checkout. The place was clean. The location is great, close to Victoria station and 5 minutes walk to a Sainsbury's.

Family_with_children

2/10

Poor

03 Jun 2026

GEORGINA

Worse experience ever, our room was with mold, the smell was super strong, went to ask to change the room 3 times and I even offered to pay extra, every time they said sorry we are completely booked, they didn’t even try to be helpful at all

Family

6/10

Pleasant

29 May 2026

Lila

It was okay to stay for a couple of days although there is room for improvement. It is a bit old and not very aesthetically pleasing. I booked a room for myself and it was a very small room. Be aware that the wifi is not reliable at all, especially at night when a lot of people are using it at the same time. I had to use my own data most of the time I was there which was an inconvenience. I also found that my room which was meant to have a separate private bathroom was in fact NOT private at all. I awkwardly bumped into the receptionist using the bathroom. It had clearly written on the door “Only for the room of X”. However it is in a good location and there are some nice cafes close by, as well as the train station.

Self

6/10

Pleasant

25 May 2026

April

Rooms smaller than expected. Bed comfortable. Amazing location. Quiet and safe. No hand towels just a single body towel to use.

Friends_and_family Friends

6/10

Pleasant

23 May 2026

Robert

We loved the area of the hotel, and we liked leaning out of our open window to take in the sights & sounds. Close to Victoria train station, steps from Eccleston Yards, lots of stores & cafés nearby but still relatively quiet.

We had enough beds for 4 adults and a private bathroom but it was hardly big enough to stand in. The shower didn't drain properly and the staff said they would call someone to come look but nothing was fixed in the few days we were there. The hotel is a bit run down and the room was very hot but there was a fan.

Staff were friendly and we were able to store our luggage when we arrived before check-in, which we greatly appreciated.

Family

2/10

Poor

19 May 2026

Andrew

Amazing staff

Self

6/10

Pleasant

13 May 2026

Tina

the beds were very comfortable and clean but the family room was so small that even though it came with an extra cot...I don't know where you could set it to use.
the bathroom was extremely small with only a couple square feet of floor space. the fridge was good to have but didn't keep milk cold.

Family

2/10

Poor

07 May 2026

Amy

Tiny, not clean, there was mold in the skylight (if it had rained, we would have been soaked). Shower wasnt consistent; hot then scolding then freezing. No elevator. Occupancy standards are very low.

Friends_and_family Family

6/10

Pleasant

02 May 2026

Fernando

Good and quiet place close to the center. Room was big enough to fit a full size bed. No microwave. There was a water kettle tho. Perfect if you travel solo or with 1 person, no more. Hot shower was very good. Restroom door lock was broken, as well as a night stand lamp. Didn't have WiFi for the first two days. After that it was on and off. Place is good to shower and sleep. I spent most of the time sightseeing. If you are planing on booking a room to relax and stay there for hours I would look at something bigger.

Partner

8/10

Excellent

29 Apr 2026

Stuart

Amazing location. Shower very small but only issue. Room had everything needed.

2/10

Poor

28 Apr 2026

Chantal

The Room was very short. The best was vert bad. To go to the bathroom, the step was toi Hugh, note the 12 niches.

Friends_and_family Family

6/10

Pleasant

28 Apr 2026

Kevin

Room had a bit of a weird smell that we were not able to localize. We left the window open during our entire stay, which didn't help much. Shower had hot water, just at very low pressure. Both adults felt the beds were too firm, however, the kids did not complain. Nice touch with a fridge in the room and usb charging ports on the power outlet.

Our experience confirmed that you stay here for the location, not for the standard of the facilities.

Friends_and_family Family

8/10

Excellent

19 Apr 2026

Simone

Clean and reasonably comfortable, the windows need some attention, was quite a draft through the one window as it was in poor state. Close to Victoria station which was handy and in terms of value for money it was good.

Friends_and_family Family

8/10

Excellent

18 Apr 2026

Stephanie Alyza

The room was filthy (old food on table, stains on curtains) and the walls and ceiling were paper thin. I didn’t get more than a couple of hours of sleep each night. The staff and location were great.

Self

10/10

Exceptional

17 Apr 2026

Jackeline

Good location, close walk to free ferry

6/10

Pleasant

17 Apr 2026

Natalia

Good location of the hotel

Friends_and_family Family

6/10

Pleasant

15 Apr 2026

Jamina

You get the minimum. Quite dirty, have to elo

4/10

Poor

10 Apr 2026

Jennifer W

Great location But Poor quality hotel. Ceiling Light didn’t work, Microwave smokes, mold in bathroom, shower drains very slow, VERY SMALL space, bathroom very small, only cold water, internet very spotty, Beds were horrible, pay a little more, for better quality! Staff was nice and they did replace the microwave.

Family_with_children

10/10

Exceptional

05 Apr 2026

Mark ,

This was exactly what I expected. Was it a 5 star hotel..NO. Was it a clean bed, with a bathroom (could have been better but it was passable) and a shower close to where I wanted to be..YES. Did I have to walk up 4 flights of narrow stairs to get to my room. YES. Was the bathroom way too small for my large American body.. Yes unfortunately. Does any of this diminish this property absolutely NOT. I would stay here again in a heartbeat. If you want 5 star luxury look elsewhere. If you are looking for an affordable room with passable beds and a bathroom this is a good place to consider.

Family

6/10

Pleasant

01 Apr 2026

Erika

Super convenient location. Everything nearby, safe and quiet road. Staff were friendly. Property itself is bit old, but cleanliness was fine.
Only drainage at bathroom was terrible, water didn't go down and almost flood, even I didn't run many water. Water pressure was low.

Self

8/10

Excellent

01 Apr 2026

Naushadaly

Close to town and railway station. Walking distance to many areas. Easy to get to any airport. Nice little clean place.

Friends

8/10

Excellent

19 Mar 2026

Iftikhar

yes .nice cafe and restaurants.

6/10

Pleasant

16 Mar 2026

Madison

Pretty clean, staff was really friendly. Never had to wait for the shared bathroom. Location excellent. Room was just very cold.

Overall good for a solo traveller, who’s just looking for a place to sleep.

Self

8/10

Excellent

14 Mar 2026

Doreen

I recently stayed at this hotel and overall had a very good experience, especially for the price. The location is fantastic and, at first glance, the building looks grand and impressive. Just to set expectations—it’s not the Ritz, but it doesn’t pretend to be.

The hotel is definitely dated in places, but everything was spotlessly clean, which mattered more to me. My single room was pristine: fresh bedding, clean floors, and a comfortable bed. There was a kettle with tea and coffee, a TV (slightly wonky on the wall but working), and a heater mounted high up.

The corner sink didn’t have hot water, and the laminate floor showed signs of wear—likely from water splashes over time—but again, it was all very clean. The wooden window frame could do with a fresh coat of paint, and the blind was a bit tired, but nothing that affected my stay.

I used the hotel as a base, and for that purpose it was ideal. The reception staff were polite and friendly, which made a big difference. For anyone travelling on a budget, this place is genuinely good value for money. I’d happily stay again.

Self

8/10

Excellent

12 Mar 2026

Zoltan

Sansbury new look

Business

6/10

Pleasant

09 Mar 2026

Liana

For the price, I guess it was ok, the bathroom was so small like super tiny, and the lock on the door did not work, the bed was comfortable and the room had a mini fridge which was a plus, the location was really good.

Partner

10/10

Exceptional

24 Feb 2026

Cynthia

really kind and lovely staff, in a gorgeous neighborhood that's centrally located ... it is NOT fancy, nor even recently renovated, so please understand that you are getting a very *basic* room (which is what you're paying for)... but it was quiet and warm (in winter), with plenty of hot water

If you need to entertain people, then no, this is probably not the place, but if you just need a safe and cozy place to sleep between adventures out and about in the city, I can highly recommend it

10/10

Exceptional

21 Feb 2026

Daniel

Good location, great price.

Self

6/10

Pleasant

20 Feb 2026

Robert Michael

Room was clean, but extremely small. Especially the bathroom. It was comfortable if all you need is a place to rest. I am a heavier set person, 5'9\" tall and 250 pounds and could barely fit in the shower.

Family

6/10

Pleasant

18 Feb 2026

Driss

The hot water was available only in bathroom whene you take shower, cold water in the room.

Self

10/10

Exceptional

12 Feb 2026

Andy

I had a really lovely stay😃 The room was clean, tidy and everything we needed was provided. The location is one of the biggest advantages because it’s quiet, safe and still very convenient for central london which made getting around easy. The staff were friendly and helpful throughout our stay. What really stands out is the price for the area. Considering how central the location is… it offers excellent value 😍compared to many other options nearby

Leisure Self

6/10

Pleasant

29 Jan 2026

Felix

room wasn’t the most up to date cleanliness wise, and figuring out that the hot water in the shower only works when you start running the bathroom tap with hot water first took a cold shower to figure out. staff did their job but did nothing exceedingly helpful even after i mentioned this hot water issue. still, had a comfy bed and working rest of the bathroom so did the job there. heated flooring was a nice + too :)

Self

10/10

Exceptional

21 Jan 2026

Jonathan

Great place to stay

Leisure Family

8/10

Excellent

20 Jan 2026

Rhys

The room was clean and satisfactory. It was ample size for a single person with a bedside table and hangers for clothes. Decent for short stay if only looking for bed. Sink in room too.

Leisure Self

2/10

Poor

13 Jan 2026

Richard

The room was tiny. The pictures are deceiving. The room was much smaller than we were led to believe

Bathroom was tiny. And I mean tiny. Phone booth size. And that’s no exaggeration. Had to run the water for 25 minutes to warm up.

Location was ok. That’s the only reason for the 1 star.

Leisure Family

6/10

Pleasant

13 Jan 2026

Jasmin

fine for the price but more towels could be provided, wifi was practically nonexistent, toilet paper wasn’t in the bathroom, and there was a funky smell in the hallway. Beds were fine and cleanliness was good. Staff was very nice but amenities can be improved. not bad!

Leisure Friends

8/10

Excellent

11 Jan 2026

Michael

Staff courteous and room clean, decent size room,could just have done with a shower mat,but that's only a very minor criticism

6/10

Pleasant

03 Jan 2026

Hanna

Very good location for tourism.

Friends_and_family Family

8/10

Excellent

01 Jan 2026

Ana Margarita

Near of the principal atracciones

Friends_and_family Family

6/10

Pleasant

16 Dec 2025

Joshua David

Location was excellent, bed was fine, and the room itself wasn’t terrible for the price. I never had to wait for the single shared bathroom but only because I woke up really early to use it. Ran out of TP more than once (again shared bathroom and 3 rolls?). Ear plugs and an eye mask helped sleep. Loved the location and how charming the neighborhood was.

Leisure Self

6/10

Pleasant

14 Dec 2025

DANA

Så mycket bra task

6/10

Pleasant

12 Dec 2025

Karen

Restock of coffee/tea during stay

Business

10/10

Exceptional

06 Dec 2025

Mary

Value for money it was brilliant. I had a single room with ample storage space for clothes (rarely found in many hotels), a plug-in heater which wasn't used as the room was warm, kettle with tea and coffee, a television, hairdryer and plenty of space under the bed for a large suitcase which kept the room neat. The rooms were cleaned every day with fresh towels being provided by a very friendly young man. Being a single room I shared a bathroom. I believe twin bedded rooms have ensuites. The reception staff are extremely friendly and welcoming and the location is top notch! You are right in the centre of beautiful Belgravia, within spitting distance of coffee shops, restaurants and classy shops. Victoria coach station is a 5 minute walk from the hotel. Perfect!

Leisure Self

8/10

Excellent

26 Nov 2025

Donald

All good.

6/10

Pleasant

19 Nov 2025

RJ

You pay for what you get I suppose. Was a shared bathroom room, long way to get to that bathroom. Room was in a bad condition, bed was creaky, but it was cheap so what else could I expect? Probably won't stay again.

Business

8/10

Excellent

17 Nov 2025

Stephen

You get what you pay for i was well happy with everything, and the location is great to get about the city and sightseeing

Self

2/10

Poor

17 Nov 2025

Abigail

I really should have read the bad reviews before booking.. so this is sign to any potential guests! I urge you to only book here if you are very very very desperate! Another reviewer mentioned it being a dive and really they’re not wrong. Unfortunately, I didn’t have the luxury of leaving and booking another hotel last minute. The hotel are conveniently ignore myself and Expedia regarding compensation. Judging by how they reply to any criticism on google reviews .. let’s just say I’m not too surprised now to find out their hotel is absolutely filthy. Standards seem to not be a thing for them or customer service. So, if you like to be in a room that looks nothing like the pictures , love dirt, mould, damp, heavy thick dust on
every surface, broken shower door and bed then this is place for you.

8/10

Excellent

16 Oct 2025

Deborah

Good value. ECONOMY price, ECONOMY room. Had all we needed. Clean. Towels, linen, ensuite, hot water, tea making facilities, hairdryer, TV, WiFi. Basement room with single bed and bunk beds. Luggage storage. Helpful staff.
Key word - economy. Great price for London.

Leisure Partner

10/10

Exceptional

05 Oct 2025

JAMES

Great location in a quiet neighborhood. Everything you need in the room at a great price.

Leisure Self

8/10

Excellent

02 Oct 2025

Gloria

Excellent location. The bathroom was very tight. The shower curtain was in very poor condition and it was smelly. My room was in the basement. Very gloomy and with no ventilation. Two small windows on the ceiling that could only be open remotely.

Self

8/10

Excellent

13 Sep 2025

Yelena

Good enough for the money. Will stay again.

Leisure Friends

6/10

Pleasant

12 Sep 2025

Shanmuga priya

Staffs are good.

4/10

Poor

02 Sep 2025

jeffery

There are no significant positive aspects to mention about the property other than its suitability as a place to stay. During my five-night stay, I was unable to obtain hot water in the shower or sink at any time of day. I suspected that the morning rush was the cause, but I attempted to use the shower and sink in the afternoons, evenings, and throughout the night, but I was unable to get a hot shower, even warm water.
There is a very large step up into the bathroom that is not disclosed in the description. This step is not comfortable to climb, especially for older individuals or those with disabilities. The doors slam loudly in the rooms, which can wake you easily if someone enters or exits the adjacent room while you are sleeping. The shower is too small for larger individuals, and it is smaller than the one in my general camping trailer.
While the place is clean, I would not recommend it for the cost at this establishment.

Leisure Self

10/10

Exceptional

01 Sep 2025

Elizabeth

Great place to stay beautiful location

Clean comfortable room excellent facilities and very friendly staff.
I will defo stay again

Self

10/10

Exceptional

22 Aug 2025

Chia-Chi