Name: Wellington Hotel by Blue Orchid
Address: Vincent Square, 160, London, SW1P 2PA, GB

Wellington Hotel by Blue Orchid

London · United Kingdom

100 reviews shown

10/10

Exceptional

14 Jul 2026

Roberto

Staff was excellent and helpful. The breakfast had a lot of variety, and the room was cleaned every single day. I highly recommend this hotel.

Family_with_children

4/10

Poor

12 Jul 2026

Trevor

Booked and paid in advance for exec double. Got probably the worst room in hotel. So small I had to iron shirt in corridor. Hotel changed my room on 2nd night for the correct standard room. But only after very strong pressure to do so. Turned off outside tv coverage of England game half way through. Shame as nice location

Family

10/10

Exceptional

09 Jul 2026

Javier

A great experience

Family_with_children

10/10

Exceptional

08 Jul 2026

Anam

Clean room, great location.

Family_with_children

10/10

Exceptional

06 Jul 2026

Gleny

I cannot fault our stay.

Partner

10/10

Exceptional

05 Jul 2026

Marina

Property had prime location (about 15 minutes from big bed, Buckingham palace) amazing staff, 2 great restaurants on site, breakfast, paid, but price is reasonable and it’s very convenient. Rook was cleaned daily and we got 2 huge complementary bottles of water, one will, one sparkling, every time they cleaned the room. There was a gym on premises but we didn’t go there, so can’t comment on that. Outside in the front was a foose ball table and a ping pong table and tables and chairs from the on site restaurant that we were welcome to use to watch the World Cup on the tv outside. Some negatives, room setup wasn’t great. It was tiny with the 2 queen beds which were almost touching practically against the walls. Wasn’t much else that fit in the room. We booked like 10 months ahead and got a view of interior walls and I was told there were no other rooms with 2 queen size beds available. But we didn’t come to London to stay in the room, so these things didn’t bother me enough to lower the rating. Would definitely stay here again.

Family_with_children

8/10

Excellent

04 Jul 2026

Kirill

We had a nice stay. First room, however, was way too small, not as advertised. When we saw it first, we went down to the reception, and they gave us bigger room, matching what we booked. They have an excellent restaurant with very tasty food for dinners, and the prices were good. There is an Indian restaurant with excellent food, as well, in the same building, plus a couple of other ones. We didn't try breakfast, but it looked great and highly varied. Room was quiet, clean, comfortable, had a small fridge, kettle, tea/coffee. There is an elevator, and the location is very central. Staff was nice. You can store your bags for free before check-in (3 pm) or after checkout (11 am). Would recommend this hotel and stay again.

Friends_and_family Family

6/10

Pleasant

02 Jul 2026

JODIE

Location is ideal. Check in staff very nice. We had a room that was a very far walk. Complicated to get to and no help with luggage.
Was very hot and they turn off air conditioning.
Two single beds and they were extremely uncomfortable. Not a great value for the price.

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Lisa

We thoroughly enjoyed our stay at the Wellington Hotel by Blue Orchid during our recent trip to London. From the moment we arrived, the front desk staff were welcoming, helpful, and accommodating. We were even able to check in a little earlier than the standard check-in time.

After settling into our first room, we realized it did not have a refrigerator, which we needed to store medication. The staff responded quickly and kindly found another available room that accommodated our family of four and included a refrigerator. Their prompt assistance was greatly appreciated.

Our room was clean, comfortable, and equipped with air conditioning, which made our stay especially pleasant. The hotel’s location is excellent. It’s within walking distance of many of London’s iconic attractions, including Buckingham Palace, Big Ben, and Westminster Abbey. The nearby Tube station made it easy to explore every part of the city. We also loved having several wonderful neighborhood cafés and restaurants just a short walk away. Whether we were grabbing a morning coffee and pastry or enjoying dinner after a day of sightseeing, there were plenty of great local options nearby that added to the overall experience.

We had a wonderful stay and would happily choose the Wellington Hotel by Blue Orchid again on a future visit to London.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Victoria

This is a gem of a hotel! It is well maintained, beautifully decorated, and very comfortable. There is a good bar/sitting area and a lovely outside courtyard for drinks and dining. The room was comfortable, clean and well appointed, with toiletries provided. A superb hotel in the centre of London!

Self

6/10

Pleasant

29 Jun 2026

Anthony

Staff seemed helpful when we checked in, never mentioned to tell us we were o the 5th floor, elevator only went to the 4th, had to carry the suitcases up and down. Positives, great part of london

Partner

10/10

Exceptional

28 Jun 2026

Dimitri

Nice location. Walking distance to most tourist attractions but also on a quiet street so quiet at night. AC worked well during the worst heat wave London has ever seen.

10/10

Exceptional

27 Jun 2026

anila

Very nice

Family_with_children

4/10

Poor

26 Jun 2026

Pamela

4 nite stay. AIR CONDITIONER in our room was not working when we checked in. Was told by staff that filter would be changed next day and was given a small fan. Temps in London were high 90's and room was really uncomfortable, especially using the shower with steam in room. By 3rd day with no air I asked again, was offered a BASEMENT room as hotel was booked. Not offered a rate reduction or any other compensation
Location was good but we noticed the carpets were ripped in multiple areas in hallway & in our room, dead bugs in hallway that were not picked up for our whole stay

Partner

10/10

Exceptional

21 Jun 2026

Ramon

So easy to walk to the best views of London.

Family

10/10

Exceptional

20 Jun 2026

Kathy

Everything was lovely would recommend

6/10

Pleasant

19 Jun 2026

Fernando

We chose the Wellington because reviews said it was good for families, but we were placed on a wing that took 4 flights of stairs and an elevator to get to our room. Not very easy with a stroller and small kids. Housekeeping was sparse to say the least. In a 5-night stay, they came twice and usually around 15h-16h.

8/10

Excellent

17 Jun 2026

Dennis

The location was great for walking to Westminster Cathedral and Abby as well as London Eye with both St. James and Victoria tube stations nearby.

Partner

8/10

Excellent

16 Jun 2026

Eric

Good quiet location. Very comfy room and great shower. The hotel’s decor is dated and the corridors on the lower level are long narrow mazes… , not ideal if your room is far from reception, and you have a lot of luggage and/or kids. Not accessibility-friendly unless you request an accessible room

Friends_and_family Friends

8/10

Excellent

14 Jun 2026

Mark

Breakfast buffet was very good and above average. Staff nice, friendly and helpful. There should be an ice machine with ice buckets. Bar drinks were just ok. Didn’t see like the bartenders were well trained or knew what they were doing. Also my bill at the bar was confusing. It listed an item we didnt order but the bartender said it was not part or total?? Why show it then? Great location.

Friends_and_family Family

10/10

Exceptional

11 Jun 2026

Paul

Staff were friendly, welcoming, and helpful! Hotel offered excellent services!

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Robin

We booked this for our 35th wedding anniversary stayed Sunday evening.

My wife had received a gift voucer for an afternoon tea in advance, so we had time to unpack our bags before heading down.

Afternoon tea was delicious Madhu served us he was very attentive.

Not a great choice of teas on offer and we were the only ones there. In hindsight we should have had it in the bar as it was soulless.

We had breakfast next morning after a good night's sleep. We both chose omelette and added extras from the buffet.

Our room was ok but the bathroom did not need the twin sinks they took up too much room. A challenge sitting on the loo as your jammed against a radiator.

One sink would mean a bigger shower and some space to move.

Apart from that a great location.

Partner

8/10

Excellent

10 Jun 2026

Lacey

The stay was nice. The only issues were a very noisy vent when the air would circulate throughout the night and it was one of the smallest rooms we’ve ever stayed in.

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

William

8/10

Excellent

04 Jun 2026

Tammy

No mirror in the bedroom other than the bathroom. Had to ask for an extension lead to use straighterners with a mirror

Self

10/10

Exceptional

03 Jun 2026

Susan Elaine

Clean room with modern bathroom. Attentive staff. Quiet neighborhood with easy walks to near by sites and transportation

Family

10/10

Exceptional

02 Jun 2026

Lucia

Beautiful property, well situated, quiet area. Staff was very pleasant.

Partner

8/10

Excellent

01 Jun 2026

peter

Some parts of the hotel were not a clean as others , the glass lift was not clean at all.
Aircon was very good but the room we had was the smallest room ever.
The staff were professional.

Partner

8/10

Excellent

01 Jun 2026

Valy

No room service at night and a lot of stairs. Other than that I do recommend

Self

10/10

Exceptional

31 May 2026

Katheryn

The room was a better size than others in the area. Staff was very helpful and rooms were quiet.

Self

8/10

Excellent

28 May 2026

Joseph

Our original room was a disappointment and did not match the photos but the reception staff were able to find us a better option that saved our visit. Comfortable bed and nice en-suite as well as cheerful and helpful bell staff made it an enjoyable stay.

Partner

10/10

Exceptional

28 May 2026

Ann

The staff were particularly kind and went out of their way to help when my glasses came apart. I would stay here again very happily.

Partner

10/10

Exceptional

26 May 2026

Jitendra

Great hotel in a quite convenient location

10/10

Exceptional

25 May 2026

Rhonda

We enjoyed the boutique feel and friendly staff . The reception/ lounge area was very comfortable . The outdoor area under the umbrellas however was in need of some attention. Overall though it was excellent. Thank you

Partner

6/10

Pleasant

22 May 2026

Chris

Like the hotel, but think they have changed the pillows and mattress from when i was there previously and now find them not so comfy.

Self

10/10

Exceptional

20 May 2026

stephanie

Gorgeous hotel and convenient location.

10/10

Exceptional

19 May 2026

Erik

The Wellington is in a great location, and the staff was very accommodating. The English breakfast was excellent. Would definitely return!

8/10

Excellent

13 May 2026

Vince

Staff very helpful. Food very reasonably priced. Bed very comfortable. Shower totally unusable due to excessively hot temperatures.
The stair carpets could do with replacing.

Friends_and_family Friends

10/10

Exceptional

12 May 2026

Stanley

Room and public areas kept clean and tidy. Breakfast was very good and staff were friendly and very helpful. Premises were within reasonable walking distance to tube and a lot of attractions. We would certainly use this hotel should we visit London again.

Partner

8/10

Excellent

07 May 2026

Paul

nice location,

Family

10/10

Exceptional

04 May 2026

Neil

We had a great one night stay at the Wellington Hotel. The rooms are perfect, the staff were all fantastic and the location was great for us. We chose the half board option which gave us a very nice buffet breakfast and an excellent meal with many options all included so the the whole stay was excellent value. I highly recommend this hotel and we will be returning.

Friends

10/10

Exceptional

26 Apr 2026

Gina

The breakfast menu was great. The staff treats you like the most important guest, and the Indian restaurant tgat they own is fantastic. This hotel is a whole vibe, and a good one!

Self

4/10

Poor

18 Apr 2026

Terrai

Staff refused us due to my girlfriend being 17 and me being 18 and were willing to take our full payment and deposit that they made us place when we arrived there if it wasn’t for my girlfriends suggestion to get parental permission in an email I would have lost £110 and a £25 deposit

Partner

10/10

Exceptional

17 Apr 2026

Jacqueline

For the location, price and room size, the hotel was excellent. I was worried about the reviews I had read about it not being a 4 star but I was pleasantly surprised. I would definately stay again. The staff were so nice , helpful and friendly.
The mattress was nice. The pillows not so much. They have a courtyard which is nice. All in all the stay was very positive for my family and I

Family_with_children

8/10

Excellent

13 Apr 2026

Kwangmook

Comfortable!

10/10

Exceptional

12 Apr 2026

jeffrey

Staff was very professional. Very upscale without upscale pricing. Very walkable location. Nice garden area but for us a bit too cold to enjoy. Highly recommend!

Partner

8/10

Excellent

04 Apr 2026

Kristina

Breakfast was delicious and kids were very happy with the food. I was NOT happy with the family room. The beds were so close together that it felt like the kids were sleeping in the same bed as us. My daughter rolled over and actually hit me with her leg- that's how close the beds are. With the lack of a space these rooms should be cheaper and the actual family rooms should be bigger.

Friends_and_family Family

8/10

Excellent

03 Apr 2026

Elke

Good location as near to Victoria Station but in a quiet back street and close to the river. The hotel is classed as a 4 star hotel but room lacked a few items that other 4 star hotels have. I stayed in a single room and there was no luggage stand, no bathrobe and no toothbrush holder. The tea tray could have had a better selection of tea and coffee. There was 2 bottles of water which were refreshed every day. Breakfast is buffet style with a good selection of hot food, continental, cereals. However as the hotel is highly staffed the service is excellent. Would stay again as good value for money.

Self

8/10

Excellent

23 Mar 2026

Jennifer

The location was perfect. Set in a peaceful part of Westminster overlooking Vincent Square, yet only a short walk from Victoria Station and central London’s main sights—ideal for a quieter stay in the heart of the city.

Friends_and_family Family

8/10

Excellent

22 Mar 2026

Efua

Clean Room. Difficult to Park

Self

10/10

Exceptional

15 Mar 2026

Tiffany

We recently wrapped up a 2 nights stay at the Wellington Blue Orchid. We had a wonderful experience from check in until check out. The hotel was clean, quiet, and in a great location. The metro was a brief 10 minute walk and there were plenty of restaurants in walking distance. We would 100% recommend and would stay again.

Family_with_children

10/10

Exceptional

09 Mar 2026

Sanket

Excellent hotel

Self

10/10

Exceptional

09 Mar 2026

Michael

The hotel is in a great location in a quiet area but only a short 10-15 minute walk to central London locations. Our room had everything we needed, felt comfortable and clean.

Partner

10/10

Exceptional

24 Feb 2026

Hannah

Friendly staff, big clean room! Great stay over all

10/10

Exceptional

23 Feb 2026

Sarah

Room was clean, comfortable, and bright! The staff was extremely kind and helpful. I requested a room switch for more windows and they were happy and very quick to accommodate. The location is perfect: close to everything while still in a quiet neighborhood. I would stay here again!

Self

10/10

Exceptional

22 Feb 2026

Juan

Very friendly staff, room was clean, location was very convenient for things to do in the area. 10/10 would recommend

Self

10/10

Exceptional

17 Feb 2026

Travis

The facility was excellent.
The walk to local landmarks was reasonable.
The neighborhood felt super safe.
The room was clean, large, and was perfect for our stay.

The staff was helpful.
The gym was nice.

10/10!!

Friends_and_family Family

8/10

Excellent

14 Feb 2026

Karina

The room was clean and the staff was good.

Leisure Partner

10/10

Exceptional

14 Feb 2026

Caro

So clean and room a good size and able to actually open the window a bit and good breakfast the staff seemed happy too would stay again !

Leisure Family

6/10

Pleasant

13 Feb 2026

Laura

Nice enough rooms, breakfast just miserable for the price, it feels a long way from Victoria station on foot if you have luggage

10/10

Exceptional

11 Feb 2026

Philip

Spacious room. Stylish. Cleanliness. Location

Partner

10/10

Exceptional

02 Feb 2026

LESLIE

Staff very friendly. Hotel was very clean.

8/10

Excellent

17 Jan 2026

Gwynn

The room was clean and well appointed. We were directed to the wrong room initially-once the room number transposition was addressed, we arrived at our room. There was an issue with a lack of heat in the room and, once notified, hotel staff brought a space heater to the room. The shower floor was very slippery and should have had a bath mat but one was provided once requested.

Leisure Family

10/10

Exceptional

16 Jan 2026

Biatris B

very clean rooms, location was great and staff were friendly

Leisure Family

10/10

Exceptional

16 Jan 2026

Todd

Friendly staff, comfortable bed, no street noise or other guest noise. Great location.

Business Self

8/10

Excellent

13 Jan 2026

Ann

Staff were very helpful and the hotel was lovely.

8/10

Excellent

11 Jan 2026

Johanna

The hotel’s location was excellent and very close to the train station. The neighbourhood was pleasant as well, with good restaurants and some shops nearby. The staff were very friendly, and the service at the bar was great. The room itself was decent and matched the description on the website. However, it is noticeable that the interior of the hotel is showing its age and would benefit from some updates.

Leisure Family

6/10

Pleasant

29 Dec 2025

Dean

The room was lovely, spacious and the staff were very friendly. However the room was cold and the in-room heating didn’t work. Even the concierge couldn’t fix it. They did provide an electric heater but that didn’t really heat the room to a decent temperature

2/10

Poor

26 Dec 2025

Edmundo

Wellington Hotel is very professional and customer focused. They went above and beyond to make our stay enjoyable! Thank you.

Leisure Family

6/10

Pleasant

21 Dec 2025

Sanjay

In room dining v limited if u arrive late

6/10

Pleasant

20 Dec 2025

Samuel

Good location, friendly staff, room was clean, but beds were small and horribly hard!!!

10/10

Exceptional

20 Dec 2025

Mike

Room was lovely, albeit compact, staff helpful. Nice breakfast

Business

6/10

Pleasant

17 Dec 2025

Julian

Had to change roiom as came back from dinner and room stank of sewage

Business Self

10/10

Exceptional

14 Dec 2025

Paula

Loved this quaint hotel in a quiet neighborhood with friendly staff.

Friends_and_family Family

10/10

Exceptional

13 Dec 2025

andrew

Really nice hotel with friendly staff. Good location. Simple but pleasant all round. Solid 4 star.

10/10

Exceptional

13 Dec 2025

andrew

Great hotel, nice staff, good location.

10/10

Exceptional

13 Dec 2025

andrew

Great hotel, great location.

10/10

Exceptional

13 Dec 2025

andrew

Nice hotel, nice people, simple and good. Great location for easy parking (pay), and great location for tube.

10/10

Exceptional

10 Dec 2025

Dr Neil

great accommodation and lovely staff

Self

8/10

Excellent

09 Dec 2025

Ethan

Nice room, great area

Friends_and_family Family

4/10

Poor

06 Dec 2025

Elizabeth

See former complaint

4/10

Poor

06 Dec 2025

Olivia

The people at reception were terrible. 5 Rooms booked in my name as that is the only way you would accept my credit card. I went to reception last week to give the names of all my guests ,dates etc. every guest was sent your confirmation. Then two of the guests arrived directly from Australia and after a long flight were left standing in reception,refused admission to the room and I had to then email to give permission then once again emailed with details of all the rooms and all the guests, arrivals etc. everyone had difficulty checking in and the last couple to check in were not allowed to have a room until they paid - for a room I had already paid for. Absolute disgrace

6/10

Pleasant

01 Dec 2025

Derek

It feels like it's being run by an entire crew of staff who have never done this job before. The restaurant was closed for a private function, which left only the bar and you have.The bar is two tables. At best, I can call it a joke. Television service was down and they couldn't fix it.Two nights in a row.
The finishes are fabulous.It presents well, but overall it's a terrible design that was not thought out properly.And the rooms are entirely too small.For what they're trying to squeeze into them. Having to travel down a flight of stairs, then up a flight of stairs.Just to get to an elevator to get me to the second floor is ridiculous.

Leisure Family

10/10

Exceptional

25 Nov 2025

Thomas

Great location, comfortable beds, well supplied room.

Friends_and_family Family

10/10

Exceptional

22 Nov 2025

Michael

This was a good find in central London, the room was spacious and well-equipped, the staff were all friendly, and everything was clean and in good order. Would stay again.

Partner

10/10

Exceptional

17 Nov 2025

Carle

Everyone was kind, courteous and very helpful. My room was always clean, there was plenty of coffee and my burger was delicious.

Business Self

4/10

Poor

15 Nov 2025

Dionne

I originally reserved family room and then I upgraded to 1 bedroom apartment which I thought would have more room it was very small , located in basement and was musky smellingI went back to be moved to family room which was also very small . Some of staff were good but others didn’t make me feel welcomed . My next visit to London I wouldn’t chose to stay at the Wellington

Leisure Family

10/10

Exceptional

15 Nov 2025

Michelle

I almost cancelled our booking after reading some mixed reviews online. Im so glad i didnt. The hotel is in an excellent quiet location, within a 5-10 minute walk from Westminster Abbey and close to Victoria station. The layout of the hotel is a bit different but thats also due to the age of the property. We had a deluxe king room which wed chosen as the queen rooms look very small and this was spacious and lovely. The bathrooms on the small size and no fan but towels replaced daily during our stay as well as bottled water. The fridge is a great addition. The bed is 2 singles together, we didnt find it a big ossue but some might. We ate at the Tiffin Tree which is an indian restaurant linked to the hotel and the food was excellent and well priced. Id absolutely stay again and would recommend to others.

Partner

8/10

Excellent

09 Nov 2025

Eamonn

Nice enough, cheapest option but no facilities... Would've got 5 stars but staff at the bar tried to charge me a service charge when I was going to take my own food up to the room... I asked why it was on there and rather than saying it's discretionary and he'll take it off he started trying to say why I need to pay it... A manager of staff came over and corrected it but that awkward experience ruined my stay. The staff need better training, also service charges should be at the explicit requests of the guest not assumed . This is not America, we have a minimum wage that the USA does not, this whole new culture is ridiculous and puts me off staying again

Business

10/10

Exceptional

07 Nov 2025

Patricia

Staff excellent. Super clean room. Perfect.

Leisure Self

10/10

Exceptional

03 Nov 2025

Charlotte

Lovely updated hotel in a fabulous location

Friends_and_family Family

10/10

Exceptional

03 Nov 2025

Mr j j power

Excellent location, front desk and check in very welcoming. Room was clean with enough room for the family

Business_and_leisure Family

10/10

Exceptional

25 Oct 2025

Sharon

Lovely room with friendly, attentive staff in a great location.

Partner

10/10

Exceptional

25 Oct 2025

andrew

I had a great stay this time round. It's a lovely place. But be warned, some of the single rooms are so small they are almost impossible even to get showered and changed in... careful which room category you book...

6/10

Pleasant

21 Oct 2025

Karen

Expected a better bed

The room was fine with a nice, clean bathroom. But the bed? A hard mattress, small pillows and a meagre duvet made for a mediocre night.

Partner

10/10

Exceptional

17 Oct 2025

Milo

Charming and graceful. Excellent area.
Will certainly stay again.

Leisure Self

6/10

Pleasant

17 Oct 2025

Loreena

Breakfast was not included!! For almost 500 cdn dollars a night!! Not impressed as your company advertised that breakfast was included!! Not happy with Expedia!.ca

Business Self

8/10

Excellent

11 Oct 2025

James

Good hotel with decent facilities. Staff was helpful and friendly. Everything was more than adequate but not stellar, that was the reason for four stars instead of five.

Leisure Partner

10/10

Exceptional

10 Oct 2025

Joline

Great location and service.

Good location...comfortable room and good service. We would stay there again...really enjoyed this hotel.

Partner

8/10

Excellent

06 Oct 2025

Leo

Some issues for us. No electrical outlet in bathroom. No washcloths to bathe with. Also, room was a bit small. Very tough for 2 people and their luggage. Thought we paid a good amount for the space yet had an internal view of the roof.

Leisure Family