The Stafford

United Kingdom , London
LONDON, 16-18 St Jame'S Place
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100 reviews shown

10/10

Exceptional

16 Mar 2026

Robin

Super friendly staff. Exception bar with a great cocktail list. Perfect location for central London shops and restaurants.

Partner

10/10

Exceptional

05 Mar 2026

Dennis

Wonderful property and stay

Self

10/10

Exceptional

18 Feb 2026

James

Nice room and great service.

10/10

Exceptional

16 Feb 2026

Michael

Everything was wpnderful.

Partner

10/10

Exceptional

10 Feb 2026

robert

Our room was spotless and in perfect order. The staff nearly fall over each other trying to make our stay as pleasant as possible.

Partner

10/10

Exceptional

09 Jan 2026

john

No breakfast

Partner

10/10

Exceptional

24 Dec 2025

Humphry Davy

Lovely and professional staff. Small but very comfortable rooms.

Leisure Partner

4/10

Poor

23 Dec 2025

John

Elevator out of order for more than one week. No seats available for having a cocktail anywhere in the hotel without a reservation—or even to sit down. Overcharged at breakfast repeatedly. Indifferent staff. Restaurant food nothing remarkable but pretty expensive. Low frequency buzz in room at night.

10/10

Exceptional

19 Dec 2025

Mark

Staff were great
Room was clean and hotel had a wonderful atmosphere

Business

10/10

Exceptional

14 Dec 2025

Jonathan

Excellent staff, beautiful building and the room was wonderful. All decorated for Christmas made it magical.

Leisure Partner

10/10

Exceptional

14 Dec 2025

mason

Service

Business

10/10

Exceptional

06 Dec 2025

Natalie

The Stafford is a marvelous hotel -- you feel as though you are in fine home that just happens to be set up for lots of company. The staff are marvelous -- first, highly competent, which is crucial, but on top of that genuinely welcoming and courteous without overdoing it. The American Bar was a real treat especially late-night after theater -- try the Amphora Negroni: a unique treatment of a classic.

Friends_and_family Friends

10/10

Exceptional

11 Nov 2025

Eric

Great hotel, location and great service

Business Self

10/10

Exceptional

09 Nov 2025

RICHARD

Courteous staff. Top shelf.

Leisure Partner

10/10

Exceptional

08 Nov 2025

Charles

Breakfast service was slow, particularly on Sunday

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Suan Seh

Excellent hotel at an unbeatable locality

8/10

Excellent

23 Oct 2025

Scott

Very nice hotel. Room is a little small. Staff and dining room needs improvement. There was a lack of interest in providing service. Nice Concierge.

10/10

Exceptional

23 Oct 2025

Tamara

Our stay at the Stafford Hotel was Wonderful! Our room was clean and well appointed. The morning breakfast was delicious and there were so many options to choose from. The staff at the restaurant (Alberto and Luca) were amazing. So friendly and accommodating! We looked forward to our interaction with them everyday! The housekeeping staff keep the rooms spotless and do a great job! The hotel staff are friendly and engaging. Nick the front doorman is a wonderful welcome whether you are coming or going, he was friendly and helpful. The Concierge services were great too! Thank you Tom for all of your advice and help! We stayed for two weeks at this beautiful hotel and we felt so comfortable and welcome there. We went to the American Bar a few nights to get something for dinner. The food is good and the atmosphere is fun! We enjoyed our stay at the Stafford! It's definitely one of our all time favorite hotels! The beds are comfortable. We had a lovely view of the Eye and the Shard. Our room was also very quiet. We can say enough about this hotel. If you are visitng London and you want a lovely hotel that is close to everything, but you don't want all the hustle and bustle, this is the place for you! They also have a secret passageway to get to Green Park. This is where you can catch the Underground Tube and get to most places in London. Walk the other way and you at Buckinham Palace. Wonderful Hotel, Lovely Stay! Highly Recommend!

Partner

10/10

Exceptional

28 Sep 2025

Oscar

Outstanding 5 star property in a great location near Buckingham Palace. Staff was helpful & kind. Never felt crowded & the hotel was very clean & decorated with beautiful sunflowers. Memorable stay.

Leisure Family

10/10

Exceptional

16 Sep 2025

Paul

The Stafford is a small high end hotel with great service and a great location in St James.

Partner

10/10

Exceptional

10 Sep 2025

Susan

Beautiful property and stands was outstanding

Leisure Friends

10/10

Exceptional

08 Sep 2025

Pauline

We always enjoy our stay at the Stafford and we look at to the excellent service and lovely food. As always everything lived up to expectations, and especially the wonderful breakfast, served by Alberto, who made sure everything was perfect. It is always a pleasure to see Luca and his team, who are so helpful and positive, nothing is too much trouble and this is why we keep coming back to the Stafford. Thank you Luca, Alberto and all the team once again.

Partner

8/10

Excellent

22 Aug 2025

John

Tub troubles

The only thing that caused us concern was getting into and out of your bath tub in our room whether for a shower or a bath...very precarious and no handles to hold onto to prevent a fall. That's a very high bath wall to step over to get into that tub and without a handle to steady you, quite dangerous. Exiting tub has same problem. Thank God we're still 72. Will be tougher later.

Friends_and_family Family

10/10

Exceptional

30 Jul 2025

Darren

A wonderful experience!

8/10

Excellent

30 Jul 2025

Lauren

The Stafford is beautiful, classically British feeling, and staff was incredibly warm and helpful. Great location with easy access to Green Park tube station through a passage way across the street. Minor inconvenience is the bathroom has very little counter space / room for toiletries, but I find this is common in European hotels, and easily remedied if I had remembered a hanging toiletry case!

Leisure Partner

10/10

Exceptional

23 Jul 2025

Timothy

One of London’s great hotels with a gem of a bar in the American Bar. Superb service from a brilliant staff: phenomenal service ethic. A total pleasure to stay there.

Business_and_leisure Self

10/10

Exceptional

06 Jul 2025

Jeffery

What a lovely establishment. The staff was so friendly and helpful and the concierge helped me book a wonderful trip for our group. Much fun was had!

10/10

Exceptional

02 Jul 2025

Timothy

A great first stay at this much loved London hotel. Very late night check in carried out by lovely night team. Very comfortable room in a beautiful hotel.

Business_and_leisure Partner

10/10

Exceptional

18 May 2025

alice

Clean and great staff

Leisure Partner

10/10

Exceptional

16 May 2025

Alexa

I booked this place, and was intrigued, because of all the 10/10 reviews. This place is costly but utterly amazing and impeccable decor, design and service. Imagine staying at the Oxford or Cambridge club, the Harvard, Yale or Columbia club or a fine gentleman's club. That is what this place is. Very stately. It would fit well in Kingsman, being in Mayfair and near Jermyn Street. If you want an impeccable stay in London this is the place. I loved the room and decor. They even had ceramics in the room. The toiletries are Penhaligons. There is a fruit bowl. If cigars were PC these days there would be those, but they aren't. Instead it is House and Garden and Vogue magazine. Staff knew their jobs. I like that. Stay in the main building to be near the American bar and dining. I love the American bar. I am American. I felt at home surrounded by other Americans, how do they do that? haha. So yes, this is a 10/10 stay. It is highly expensive but highly Kingsman stately. I recommend it at least once in your life. Nice cocktail menu too. I suppose the only sad thing is they rant out of oysters on the half shell.

10/10

Exceptional

16 May 2025

Robert

The staff were incredible and made you feel like royalty. I cannot commend this hotel enough for the professionalism and attention to detail of their staff. The property is wonderfully located to many places of interest and all were within a short walking distance. My only complaint is that we were unable to stay there longer. If you are traveling to London, you must make this hotel your stay. It will make your visit that much more enjoyable and extraordinary.

Leisure Partner

10/10

Exceptional

12 May 2025

George

Great staff
Very comfortable and luxurious

Leisure

10/10

Exceptional

09 May 2025

Richard

Old elegance.

Leisure Family

10/10

Exceptional

24 Apr 2025

Kathleen

Fantastic!

Leisure Partner

6/10

Pleasant

24 Apr 2025

John

Not the vibe we were expecting. Noticed a passive aggressive undertone. Whispering among employees. Just not the character of a hotel thats promotes a certain stature.

Partner

8/10

Excellent

21 Apr 2025

Kevin

Location and staff

Leisure Partner

10/10

Exceptional

14 Apr 2025

Eric

Location, professionalism and service

Leisure Self

10/10

Exceptional

10 Apr 2025

Cynthia

Par Excellence

From the moment we stepped onto the property, we were greeted with warmth and professionalism. The bellman welcomed us with a smile, swiftly handled our luggage, and offered a quick overview of the hotel amenities—a perfect first impression.

The check-in process was seamless, and the front desk staff made us feel genuinely valued. Our room was spotless, stylish, and incredibly comfortable, with thoughtful touches that elevated the entire experience.

Dining at the hotel was a true delight. Each meal was par excellence—beautifully presented and bursting with flavor. The restaurant staff were attentive without being intrusive, and their recommendations were spot-on.

Every staff member we encountered embodied the spirit of hospitality. The service, ambiance, and attention to detail throughout my stay were simply exceptional.

If you're looking for a stay that defines luxury and comfort, this hotel delivers an experience par excellence in every way.

Friends_and_family Friends

10/10

Exceptional

09 Apr 2025

Verified traveler

The Stafford Is Our First Choice

The Stafford has become our go-to hotel in London: beautiful rooms, gracious service, and terrific location.

10/10

Exceptional

09 Apr 2025

Eric

Great hotel and and location

10/10

Exceptional

12 Mar 2025

Pauline

A very special place…..

Everything was superb as always, especially the wonderful service from Luca and his team in the restaurant, who are so helpful, friendly and attentive.
Thank you again.

Partner

10/10

Exceptional

06 Mar 2025

James

Very cool old school London hotel. American Bar within is first rate.

Leisure Partner

10/10

Exceptional

16 Feb 2025

giovanni

Vary clean
Staff professional . Will be back again

10/10

Exceptional

25 Jan 2025

Geoffrey

This is probably the best hotel in London!

Partner

10/10

Exceptional

10 Jan 2025

victor p.

If you are planning a Christmas trip, I promise you, this is where you want to stay! There was even a little Christmas tree in our beautiful room. Staff are so helpful and friendly. This was our second visit to this property and there was a bottle of champagne in our room when we checked in. Lovely place to stay, best location in London

10/10

Exceptional

09 Jan 2025

Mark

AAA!!!

Leisure Partner

10/10

Exceptional

19 Dec 2024

Andrew

A great experience for our annual Christmas trip to London.Looking forward to our next visit

Leisure Partner

10/10

Exceptional

10 Dec 2024

Verified traveler

I highly recommend the Stafford!

A fantastic stay in every way. The staff were highly attentive and helpful, the rooms were comfortable and quiet, everything is kept immaculately clean, and the dining and afternoon tea were wonderful (and I loved the American Bar - world-class cocktails!). The location is just fantastic - short walks to Green Park and the tube (through the Queen's passage, a tunnel just outside the front door of the hotel that takes you into the park), Buckingham Palace, Westminster, and Piccadilly Circus. This is my go-to London hotel.

Business

10/10

Exceptional

28 Nov 2024

kevin

Loved the wine cellar. Wonderful service!

Amazing

Friends_and_family Family

10/10

Exceptional

14 Nov 2024

Alejandro

Location, location, location; quite safe and walkable.

Leisure Self

8/10

Excellent

13 Oct 2024

GARRY

This is a great boutique hotel in a very convenient location with great access to the theatre district and Mayfair. A place of solitude amongst the rat-race. The negative is it is too pricey!

Business Partner

10/10

Exceptional

02 Oct 2024

Jonathan

Feels like Home

This is the BEST hotel in London!

10/10

Exceptional

21 Aug 2024

Amy

Liked it all!

10/10

Exceptional

04 Aug 2024

Mark

Great location, the staff very friendly and helpful. Enjoyed the restaurant, food and great selection of wines.

Leisure Partner

8/10

Excellent

02 Aug 2024

Oliver

We stay here regularly and find it to be a very good location, most of the staff are friendly and helpful. The rooms are to a good standard and it’s generally well maintained. We had an issue with one of the rooms on our stay and felt it was badly handled by the staff and we were told there wasn’t a manager available to speak to which I found irritating. Nevertheless the majority of staff are kind and welcoming and I normally enjoy my stay.

10/10

Exceptional

19 Jul 2024

Guillermo

Excellent location and service

Leisure Family

10/10

Exceptional

03 Jul 2024

Sam

The Location and Staff

10/10

Exceptional

26 Jun 2024

Kristen

Great location - staff was friendly and helpful!

Leisure Partner

10/10

Exceptional

26 Jun 2024

anne

Great location. Traditional decor. Outstanding staff.

Business_and_leisure Self

10/10

Exceptional

26 Jun 2024

Marie

Best hotel experience

The Stafford is the most enjoyable hotel experience. It is hospitality at its best, the staff always remember their guests, cleanliness beyond measure and attention to detail on every level. The food is amazing and the specialty cocktails are divine. O. A scale of 1-10. I would give it a 20!!

Self

10/10

Exceptional

25 Jun 2024

Marie

Self

8/10

Excellent

14 Jun 2024

Verified traveler

Disappointment

Great hotel but there were a few disappointments. The room we were placed in was beaten up in places (in the bathroom the wall was completely dinged up and falling apart). We requested a different room and were placed in a smaller room but there was no adjustment to the cost.

10/10

Exceptional

01 Jun 2024

Verified traveler

A special place

We stayed here for our wedding night so this place will always have a special place in our hearts. Service is outstanding and we even got an upgrade to the biggest suite at arrival.

Partner

10/10

Exceptional

27 May 2024

Nigel

Very central hotel for London sightseeing.

Leisure Partner

10/10

Exceptional

26 May 2024

Mark

Our home from home in London

Wonderful as always! Our home from home in London. The beds are incredibly comfortable, the staff attentive and the American bar does great cosmopolitans. What else does one need?

Partner

8/10

Excellent

17 May 2024

Nicola

Overall everything

Leisure Partner

10/10

Exceptional

16 May 2024

David

Great service. Great food.

Business Self

10/10

Exceptional

11 May 2024

Kathleen

Beautiful hotel in a quiet street. The food at breakfast was very good. Had a martini outside at The American Bar, great atmosphere!

Leisure Friends

4/10

Poor

08 May 2024

Rotten night sleep

Room very clean, comfortable bed, but with the smallest bathroom ever. Two people could not fit in the same space. We had noise all night from the air conditioning or machinery on the roof, with strong vibrations. The vibrations kept us awake all night. Although we told the reception the next day and wrote to the manager, we didn't receive any response with apologies. The receptionist apologised and blamed the recent winds. For £630 per night, one would expect more. They should check their equipment after strong winds and make sure their rooms are fit for stay. For me, it is about basic maintenance.
We only stayed one night, but to be honest, I will never stay there again. It is about how the hotel chose to respond to our complain. I didn't need anything else but some apologies from the manager.

Business

10/10

Exceptional

28 Apr 2024

Robert

Excellent hotel off Piccadilly in St James. Traditional English decor. Very comfortable room and beds and bedding. Only negative……the bathroom walls need repainting and new wallpaper. Actually my bathroom had wallpaper painted white that was looking tired and peeling in spots. They do not offer upgrades or a free breakfast or two even tho I’ve stayed here many times. But a nice hotel with excellent value for the money in an excellent neighborhood. It’s probably. 4-4 1/2 star but still excellent.

Leisure Self

10/10

Exceptional

28 Apr 2024

Sergio

Loved it

10/10

Exceptional

03 Apr 2024

Mercedes

Great

10/10

Exceptional

30 Mar 2024

Mark

Still my favourite hotel in London!

Still my favourite hotel in London! Fabulous service as always from Ned and the team.

Partner

10/10

Exceptional

12 Mar 2024

Mark

Love staying at The Stafford. Could not be more conveniently located. Rooms are not spacious but they are extremely comfortable and well appointed. Staff are friendly and professional. The iconic American Bar is not to be missed (but I would not recommend the so-called Caesar salad).

Business

10/10

Exceptional

06 Mar 2024

Christopher

Your Carraige awaits.

Stayed in one of the carriage house roooms overlooking a small courtyard, which may get busy in summer months. Couldn't fault the hotel exactly what you'd expect from. 5* Hotel in central London.

Partner

10/10

Exceptional

05 Mar 2024

Pauline

A tranquil place with wonderful staff.

We love this hotel: it is a tranquil place in a central part of London. The best thing about this hotel and the reason we keep coming back is the wonderful, attentive and low key service from all the staff.
We particularly love the service and the food in the lounge/dining room where Luca and his team go out of their way to provide a wonderful experience. The breakfast is the very best. Thank you for always making our stay such a pleasure.

Partner

10/10

Exceptional

19 Feb 2024

Amanda

Beautiful hotel in a great location

Leisure Friends

10/10

Exceptional

12 Feb 2024

David

Best hotel.

Simply the best location and service. Wouldn’t stay anywhere else in London.

Partner

10/10

Exceptional

19 Jan 2024

Amanda

This was our first time staying at the hotel and we had a lovely hotel. The staff are warm and welcoming. We had a cosy room with a very comfortable bed. It’s lovely to sit and have a drink in the American bar and to have coffee in the breakfast area. We would definitely come again

10/10

Exceptional

26 Dec 2023

Mark

St James's Little Gem

Tucked away on a back street in St James's this little hidden gem of an hotel is my favourite hotel in central London. I love it!

Partner

8/10

Excellent

21 Dec 2023

Jamie

Hotel location and access to the Tube were unmatched. Lobby, halls, and room were well-maintained - elegant without being overwrought. Being at the end of a right-angle dead-end street, it was quiet. Staff were just OK. Not unpleasant, but I don't think I saw a single smile. I don't necessarily expect US levels of obsequience, but an occasional smile or pleasantry would have been appreciated (especially when a large number of the clientele are Americans).

Of note is the addition of a considerable ( I believe it was £30 / night) "discretionary" service charge on the final bill. I had left a tip for the maid on the bed when I left, and felt that a total £210 for our stay was way too much. I decline the fee. I'm not sure what's worse - a discretionary service charge or the more common practice in the US of "resort fees".

Despite this, it was a very pleasant stay.

Leisure Family

10/10

Exceptional

18 Dec 2023

Nancy

Will definitely be back

Beautiful, very central to everything, will definitely return to stay here!

Partner

8/10

Excellent

25 Nov 2023

Bradley

Small hotel with excellent service. Popular bar and tea room take away from an otherwise tranquil atmosphere. Mews rooms overlook the outdoor seating area which even in November can be quite loud. Great location. Walk to everything.

Leisure Family

8/10

Excellent

30 Oct 2023

Deborah

The Stafford is a lovely respite in a busy city. The staff adhere to old world service standards, always greeting guests as they come and go and helping with directions and dining options. The public areas are welcoming with a quiet sense of luxury. We enjoyed dining in the hotel restaurant for breakfast and the historic American Bar for lunch and late-night drinks. The rooms provide a classic level of comfort, however our room was very small. The Stafford is located in a regal neighborhood, just blocks from Buckingham Palace, adjacent to Green Park and within walking distance to the West End and Regent Street shopping. Overall, The Stafford provides a quiet, well-appointed home-away-from-home while visiting London.

Leisure Partner

8/10

Excellent

28 Oct 2023

Peter

Service was great but room was too small for the price. The closet demanded someone 6 feet tall to hang the closet
Room was kept clean and food was terrific

Business Partner

10/10

Exceptional

18 Oct 2023

Phyllis

A hotel that is like home

The Stafford is always a convenient and wonderful place to stay in London. In the middle of everything, it is quietly tucked away from the hustle of the city but just a few steps to everything you may wish to experience. The staff is attentive but discreet and ever so helpful. Every visit is a pleasure.

Self

10/10

Exceptional

14 Oct 2023

Norman

The age and condition of the hotel is remarkable, and we particularly enjoyed the American Bar.

Leisure Partner

10/10

Exceptional

13 Oct 2023

deborah

This is definitely a time where you get what you pay for! Top-notch service, exquisite, food, and location location location. This is our third time visiting the Stafford this year, and we will continue to use this fine hotel in the future.

10/10

Exceptional

07 Oct 2023

Peter Nassau

From the door staff, reception, housekeeping, bar and restaurant staff, it’s excellence all around. This was my third stay and it literally gets better each time! That there has been very little turnover and everyone remembers my name, it’s like family.
Well done!

Leisure Self

10/10

Exceptional

30 Sep 2023

Mary Jean

The hotel is in walling distance from Piccadilly Square, shopping, tourist attractions. Concierge service is spectacular. Accommdations are excellent as is the food. The staff is amazing. There is nothing like the American Bar.

Leisure Self

10/10

Exceptional

29 Sep 2023

Rafic

The decoration is elegant and comfortable and very hospitable and friendly atmosphere

10/10

Exceptional

25 Sep 2023

Russell

We always stay at The Stafford when in London. It has a great location, staff, and unpretentious high quality. Some of the rooms in the older section are small with equally small showers, but the rooms are charming at the same time.

Leisure Partner

10/10

Exceptional

21 Sep 2023

lorin

The property was recommend by a friend. We found it to be very nice. The location is best if walking to learn about the short cut to Green Park.

Leisure Partner

10/10

Exceptional

21 Sep 2023

Erica

Wonderful hotel, our home from home

Leisure Partner

6/10

Pleasant

17 Sep 2023

Amanda S.

Even though I booked a Deluxe Room the room did not feel like a Deluxe Room. We have stayed at other 5 star hotels in London and this room just did not compare. No fruit basket or flowers, exceedingly small room, television would go off after playing for approx. 10 minutes. The bathroom was like a wet room (I like a bath) no tub not even a tub/shower combination. The floor was very slippery when wet even with the requested rubber mat. Maintenance should have checked the plumbing as when you turned on the shower (you had to stand under the shower head to reach the lever) you were blasted with cold water. The shower pipe leaked at the fitting so you also received a spray of water from that. The toilet was a disaster as half the time it would not flush. My daughter and I felt as if we were in a episode of "Faulty Towers". It should be noted that I did not request a handicap room. We definitely would not classify the room we stayed in as a Deluxe room, it was very substandard. I will say that the staff is wonderful and the hotel is kept very clean. The location is perfect. The two meals that we had at The Game Bird were delicious and the staff there were wonderful. The Continental breakfast that we had each morning offered a very nice array of delicious food, but nevertheless this was our first and last stay at The Stafford.

Leisure Family

10/10

Exceptional

14 Sep 2023

Pauline

Always wonderful!

A wonderful stay as always with superb service from lovely staff and an excellent breakfast!

Partner

10/10

Exceptional

13 Sep 2023

Richard

If you liked Upstairs-Downstairs this is the place to stay.

Leisure Partner

10/10

Exceptional

10 Sep 2023

Carol

We liked the hotel very much. As a matter of fact we are staying again on our way back home.
Lovely hotel, very nice rooms, small but very nice. The staff is very friendly, although it is sometimes difficult to understand people from other countries speaking English.

Leisure Partner

6/10

Pleasant

18 Jul 2023

Anders

Ahhh super bar and courtyard best in London - but wont come for the hotel

Business_and_leisure

10/10

Exceptional

16 Jul 2023

Susan

Luxurious Stafford

The Stafford is a wonderful hotel that provides an exceptional level of comfort and quality. Everything from the beautiful flowers in the common spaces to the fabulous and detailed turndown service made our stay special. We enjoyed the perfectly prepared breakfasts in the morning and the fun bar scene at night. Located in the heart of Mayfair, it's easy to walk to Bond Street for shopping, to the National Gallery and Waterstones bookstore, as well as quick access to the Tube and buses. I highly recommend staying at the Stafford.

Partner