The Shepherd Mayfair

Important information

• You need to know
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Guests can access their rooms with a mobile device.
• Special Instructions
  Guests will receive an email within 48 hours before arrival with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
• Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Property Registration Number NA
• Minimal age
  18
• Optional fees
  • Fee for cooked-to-order breakfast: approximately GBP 30 per person
  • Pet fee: GBP 40 per pet (varies based on length of stay) plus GBP 150 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Spoken Language

  German

  Chinese (Cantonese)

  English

  Chinese (Mandarin)

  Italian

  French

  Dutch

  Spanish

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