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The Ritz London

London · United Kingdom

Piccadilly, 150View location

9.4/10Excellent1,000 Reviews
Cleanliness9.8/109.8
Service9.6/109.6
Comfort9.4/109.4
Condition9.4/109.4
Location9.8/109.8
Neighborhood9.8/109.8
Value8.0/108.0
Amenities9.2/109.2
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  • Business hotels
  • Sustainability certification
  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Ritz London

A London landmark, this luxurious property has been home to thousands of discerning guests since 1906. It features a prime position on Piccadilly, in the heart of the city. This outstanding hotel offers the ideal accommodation for those travellers wishing to enjoy the ultimate in style, service and sophistication.

The beautiful bedrooms and suites feature fully restored period interiors and whichever room guests choose, they will experience the best in luxury accommodation and attention to detail.

To dine at the hotel’s restaurant is to experience some of the best cuisine available anywhere in the world, at one of the most beautiful dining rooms in London.

The menu utilizes the best of British seasonal produce prepared with the finest classical French culinary techniques, and of course the service is exemplary.

Read more about this hotelShow less

Afternoon tea in London at this property is an institution in itself, served in the spectacular Palm Court to a soundtrack of soft piano music, this is an unforgettable experience.

Located in London (London City Centre), The Ritz London is within a 10-minute walk of Piccadilly Circus and Buckingham Palace. This family-friendly hotel is 0.7 mi (1.1 km) from Hyde Park and 1.2 mi (1.9 km) from The British Museum.

Make yourself at home in one of the 136 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Featured amenities include limo/town car service, express check-out, and complimentary newspapers in the lobby.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Childcare
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Green Tourism Program Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. All guests, including children, are required to present a valid government-issued ID card at check-in.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately GBP 65 for adults and GBP 50 for children
    • Covered valet parking fee: GBP 65 per day (in/out privileges)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: GBP 115.0 per night
    • Service fee: 5 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Russian

    English

    Latvian

    Chinese (Mandarin)

    Italian

    French

    Hungarian

    Spanish

Nearby attractions

Piccadilly 0.1 km / 0.1 mi
Green Park 0.1 km / 0.1 mi
Bond Street 0.2 km / 0.1 mi
Regent Street 0.6 km / 0.4 mi
Piccadilly Circus 0.6 km / 0.4 mi
St. James Park 0.7 km / 0.4 mi
Buckingham Palace 0.7 km / 0.4 mi
Park Lane 0.8 km / 0.5 mi
Leicester Square 0.9 km / 0.6 mi
Hyde Park 1 km / 0.6 mi
Hyde Park Corner 1 km / 0.6 mi
London Palladium Theatre 1.1 km / 0.7 mi
Oxford Circus 1.1 km / 0.7 mi
Oxford Street 1.1 km / 0.7 mi
Selfridges 1.2 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2005
  • Number of floors (main building): 7
  • Single rooms: 11
  • Double rooms: 81
  • Junior suites: 23
  • Suites: 41
  • Accessible rooms: 3
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
Show 56 more facilities & services
  • Visa
  • City centre
  • Bus/Train station
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Secure parking
  • Room service
  • Laundry service
  • Babysitting service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Dining area
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Highchairs
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Casino
  • MassageExtra charge
  • Hairdressing salon
  • Beauty salon
  • Green Tourism
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Special dietary options
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN GRAND DELUXETWIN • GRAND DELUXETWN.DX-GD

    Photos are not available for this room type.

    The Ritz London

    TWIN GRAND DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GRAND DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX-1

    Photos are not available for this room type.

    The Ritz London

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE GRAND DELUXESINGLE • GRAND DELUXESGL.DX-GD

    Photos are not available for this room type.

    The Ritz London

    SINGLE GRAND DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    GRAND DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX-GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GRAND DELUXEDOUBLE • GRAND DELUXEDBL.DX-GD

    Photos are not available for this room type.

    The Ritz London

    DOUBLE GRAND DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GRAND DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    The Ritz London

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    The Ritz London

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    The Ritz London

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    The Ritz London

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GRAND DELUXERoom • GRAND DELUXEROO.DX-GD

    Photos are not available for this room type.

    The Ritz London

    Room GRAND DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GRAND DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    The Ritz London

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXE • 1 Bedroom • 36 m²TWN.DX
    TWIN DELUXEPhoto unavailable3 photos

    The Ritz London

    TWIN DELUXE

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Room amenities

    • Safe
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Fridge
    • Minibar
    • Hi-fi
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    The Ritz London

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 36 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable2 photos

    The Ritz London

    DOUBLE DELUXE

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Fridge
    • Minibar
    • Hi-fi
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Individually adjustable heating
    • Safe
    • Ironing set
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin GRAND DELUXEDouble or Twin • GRAND DELUXEDBT.DX-GD

    Photos are not available for this room type.

    The Ritz London

    Double or Twin GRAND DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    GRAND DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    The Ritz London

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    The Ritz London

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    The Ritz London

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING BED NON SMOKINGJUNIOR SUITE • KING BED NON SMOKINGJSU.KG-NM

    Photos are not available for this room type.

    The Ritz London

    JUNIOR SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    The Ritz London

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    The Ritz London

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BED • 1 Bedroom • 24 m²DBL.KG-SU
    DOUBLE SUPERIOR KING BEDPhoto unavailable2 photos

    The Ritz London

    DOUBLE SUPERIOR KING BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Room amenities

    • Hairdryer
    • Central heating
    • Individually adjustable heating
    • Safe
    • Direct dial telephone
    • TV
    • Radio
    • Hi-fi
    • Minibar
    • Fridge
    • Individually adjustable air conditioning
    • Ironing set
    • Carpeted floors
    • Centrally regulated air conditioning
    • Bathroom
    • Shower
    • Bathtub

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1

    Photos are not available for this room type.

    The Ritz London

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    The Ritz London

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG

    Photos are not available for this room type.

    The Ritz London

    Double or Twin DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Ritz London

9.4
Excellent
1,000 Reviews
Cleanliness
9.8 /10
Service
9.6 /10
Comfort
9.4 /10
Condition
9.4 /10
Location
9.8 /10
Neighborhood
9.8 /10
Value
8.0 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
22 Jul 2026
Richard
Our stay at The Ritz London was amazing. The attention to details, superb service and welcoming staff made this the highlight of our trip to London.
10/10
Exceptional
12 Jul 2026
Martyn
I’ve stayed at hundreds of hotels. This was the best. I had heard about the Ritz hospitality culture, but experiencing it yourself is something else.
Partner
10/10
Exceptional
02 Jun 2026
Susan Catherine Margaret
Excellent in every respect.
Partner
10/10
Exceptional
01 Jun 2026
Karen
Stayed for 1 night it was amazing, from arriving to leaving the staff were wonderful,
Our suite was amazing ,breakfast was included .

Wonderful experience
Friends
10/10
Exceptional
01 Jun 2026
Gerald
We arrived to a very professional and friendly welcome. The checking in process was quick and smooth. The staff were all very helpful. The room was larger than expected, super clean and looked exquisite. Great attention to detail all round.
Thank you, we definitely will be back here.
Partner
10/10
Exceptional
23 May 2026
Chris
For the first stay at the Ritz myself and my wife have stayed at some luxury hotels all over the world
And to us it would take some beatting
CB
Partner
10/10
Exceptional
05 May 2026
Anish Kumar
Best place to stay with best staff in London.
10/10
Exceptional
30 Mar 2026
Farideh
A beautiful luxurious hotel with exceptional staff, wonderful taste and design breakfast and dinner , a place everyone must visit. 100% recommend. Thank you Ritz ,we really enjoyed our stay at your Hotel.
Partner
10/10
Exceptional
26 Mar 2026
Teresa
The staff were all courteous and friendly and we were made to feel special. Nothing was too much trouble.
Friends_and_family Family
10/10
Exceptional
18 Mar 2026
JM
We stayed 4 nights. the personal is always excellent, well educated the best..
However the housekeeping was lacking and room lacked basic toaltteries making it less than a 5 star (5 star is about details) We had to call and ask a toothpaste etc. My slippers was taken away and I had to call to get slippers.
Also middle of our stay a laundry bags and order plates were removed as well making it impossible to place a breakfast card on the door handle.
Not even tipping a housekeeping 20-30 a day make no difference..it got worse..robes were removed and not replaced and I had to call about them..

The worst happening was on Friday when we came back after hours outside and our room was cleaned but smelled horrible like somebody had used the bathroom and run out. It was so terrible we had to run out and ask what had happened in our room.

Also the receptinist lady just walked in one of the days even we had a sign on the door..she looked surprised making an excuse that was totally off saying we had not left the room in 2 days even we been out all days and room was cleaned daily.


I stayed in the Ritz several times in the past in a junior suite or a suite last time in 2019 ..but this time I noticed details that make the hotel less than than a 5 star expect the personal that is alway the top.

Also receptionist Noa or something was excellent absolutely the best.
I hope the renovations ll not destroy the iconic look of the hotel.
Family
10/10
Exceptional
18 Mar 2026
JM
We stayed 4 nights. the personal is always excellent, well educated the best..
However the housekeeping was lacking and room lacked basic toaltteries making it less than a 5 star (5 star is about details) We had to call and ask a toothpaste etc. My slippers was taken away and I had to call to get slippers.
Also middle of our stay a laundry bags and order plates were removed as well making it impossible to place a breakfast card on the door handle.
Not even tipping a housekeeping 20-30 a day make no difference..it got worse..robes were removed and not replaced and I had to call about them..

The worst happening was on Friday when we came back after hours outside and our room was cleaned but smelled horrible like somebody had used the bathroom and run out. It was so terrible we had to run out and ask what had happened in our room.

Also the receptinist lady just walked in one of the days even we had a sign on the door..she looked surprised making an excuse that was totally off saying we had not left the room in 2 days even we been out all days and room was cleaned daily.


I stayed in the Ritz several times in the past in a junior suite or a suite last time in 2019 ..but this time I noticed details that make the hotel less than than a 5 star expect the personal that is alway the top.

Also receptionist Noa or something was excellent absolutely the best.
I hope the renovations ll not destroy the iconic look of the hotel.
Family
10/10
Exceptional
26 Feb 2026
Penny
Just stayed the one night but was treated like royalty. Faultless and the little cake they left as it was my birthday was out of this world. The experience has ruined all other hotels for me, forevermore.
Family
10/10
Exceptional
20 Feb 2026
Paul
London’s most iconic hotel truly shines because of its exceptional staff.

I recently stayed at The Ritz London, and while the building itself is magnificent and speaks for its own grandeur, it is the people who make the experience extraordinary. The front office team were outstanding — especially Angelina at the front desk, whose warmth and professionalism set the tone for a memorable stay.

Every interaction throughout the hotel’s gilded halls was gracious and seamless, making the entire visit feel special. I highly recommend this hotel and extend my sincere compliments to both management and staff. A truly wonderful experience.
Self
10/10
Exceptional
02 Feb 2026
Bernard
Staff, room & Hotel, all truly 1st-Class

Thank you
Business
10/10
Exceptional
01 Feb 2026
Frank
Beautiful clean room, fabulous attentive staff.
Partner
8/10
Excellent
30 Jan 2026
Ian
High standard of service
Leisure Partner
10/10
Exceptional
11 Jan 2026
Jason
Great hotel, immaculate throughout and the staff were amazing

Partner
6/10
Pleasant
13 Nov 2025
Helge
Didn’t feel well after the Afternoon Tea, so the evening was short and night not so good.
A bit of traffic noise outside didn’t make the night better…
Partner
10/10
Exceptional
28 Oct 2025
NIKOLAOS
Everything
Leisure Partner
10/10
Exceptional
08 Oct 2025
L
Everything was amazing especially the service.
Partner
10/10
Exceptional
07 Oct 2025
S
Lovely dinner bed and breakfast for a special trip
Leisure Family
10/10
Exceptional
15 Sep 2025
Ingo
The Ritz London — A Stay Beyond Expectations

From the moment we arrived at The Ritz London, we were amazed by its beauty and timeless charm. The grand entrance, chandeliers, and classic décor made us feel like we had stepped into another world, filled with elegance and tradition.

Our room was stunning and incredibly comfortable, with every detail thoughtfully considered. It wasn’t just luxurious, it felt personal and welcoming, like a true home away from home.

What truly made our stay unforgettable was the service. Everyone we encountered was polite and attentive, but one person stood out: Koshish. He went above and beyond in every possible way. Whether it was anticipating what we might need, checking in with a warm smile, or making sure everything was just right, his service was flawless. What impressed us most was how natural and effortless he made it all seem. He struck the perfect balance between attentiveness and discretion, making us feel like the most important guests in the hotel.

The Ritz is more than just a beautiful place to stay; it is a true experience. Thanks to the exceptional staff, and especially Koshish, our visit was one we will never forget. If you are looking for world-class hospitality in London, The Ritz is absolutely the place to be.
Leisure Partner
10/10
Exceptional
03 Sep 2025
Amanda
Outstanding!
Partner
10/10
Exceptional
14 Aug 2025
Amy

The Best Stay of all of our Hotel stays

An incredible property and the most comfortable room ever except it was hot - apparently due to renovations in process.

What really made it amazing were the friendly, kind and attentive staff with ready smiles who were so welcoming and eager to make our stay the best.

An example of the incredible service is we had some delicious sourdough toast leftover at breakfast and we asked to take it with us. They took it away and we waited - we finally realized they had packaged it up and already delivered it to our room!
Partner
10/10
Exceptional
10 Aug 2025
Janet

Excellent stay

From the moment we arrived to the time we left everything was perfect. Staff were excellent and nothing was too much trouble. I have stayed at lots of different hotels all over the world but the Ritz stands out over and above the rest.
Partner
4/10
Poor
01 Aug 2025
Joe
Unfortunately we arrived at the Ritz for a long overdue couples get away but were unable to stay due to not having a physical bank card. In a time when everything is digital and people use Apple Pay we found this policy outdated. We were in a hurry as we were going to Wembley to see oasis, we were so disappointed to be told we would not be able to stay at the Ritz as we have always wanted to, luckily the cafe royal around the corner had a room and we stayed with them.
Partner
10/10
Exceptional
21 Jul 2025
Graham
Fantastic experience!
10/10
Exceptional
20 Jul 2025
lina
Amazing
10/10
Exceptional
17 Jul 2025
Sebrina
Exceptional customer service!
Leisure Family
10/10
Exceptional
20 Jun 2025
Maria C
I love the Ritz. I have stayed many times and it is my home away from home. Nothing like the Ritz. It is the IT of hotels.
Leisure Family
10/10
Exceptional
15 Jun 2025
Lisa
Absolutely beautiful hotel, and wonderful staff that proactively attend to your every need.

The most special and gorgeous hotel in which I’ve stayed.

Leisure Self
10/10
Exceptional
04 Jun 2025
Susan Catherine Margaret
Excellent location, efficient friendly and polite staff. Rooms are spacious, comfortable and have excellent decoration.
Leisure Family
10/10
Exceptional
01 Jun 2025
Paul
Excellent Reception, outstanding service, made very welcome and exceptionally clean and spectacular decor throughout.
Leisure Partner
10/10
Exceptional
23 May 2025
Kam
Free upgrade to a suite with brilliant views. Staff go above and beyond in their service. Breakfast was excellent and had a good choice. Opted for valet parking which was straightforward.
Leisure Partner
10/10
Exceptional
19 May 2025
catherine
Incredible service & beautiful old world elegance. Staff went above & beyond every chance they got.
Leisure
10/10
Exceptional
16 May 2025
Nick
Beautiful, beautiful, beautiful property. The Ritz London won’t let you down if you’re looking for luxury old school classic accommodations, excellent Customer Service, and to be well pampered while you’re staying in London, the Ritz is for you.
Business_and_leisure Friends
10/10
Exceptional
24 Apr 2025
Darren

A truly outstanding experience

A truly optulent experience, there is nothing about staying and dining at the Ritz that is disappointing.
Partner
10/10
Exceptional
20 Apr 2025
Adam
An amazing experience, we stayed the night for my wife's 40th birthday, the staff went over & above to make it memorable.

I can't thank them enough, they made us extremely welcome, from the concierge to waiting staff, everything was impeccable. Yes there is a price attached to this level of service but it was worth every penny.

I'd definitely recommend & hoping to return again in the future.

Thanks for everything to the whole team!
Leisure Partner
10/10
Exceptional
19 Apr 2025
Stephen
Superb Hotel, a really great experience.
Friends_and_family Family
10/10
Exceptional
08 Apr 2025
RAFAEL

The best

The best hotel in the world. I travel a lot, many countries, many cities, many hotels. No one like this. The service, the bedroom, the food, the staff, the concierge, the bellboys. Everything is siimple the best
Partner
10/10
Exceptional
07 Apr 2025
Mariana Gabriela
Beautiful
10/10
Exceptional
04 Apr 2025
Zorik
Great hotel. We enjoyed
10/10
Exceptional
12 Mar 2025
J J

Best Stay Anywhere Ever

The experience was simply amazing. The staff and surroundings were peerless. Worth every penny. We never want to stay anywhere ever again.
Partner
10/10
Exceptional
11 Mar 2025
Amy
The whole experience at the Ritz was first class. Every little detail was thought of. A truly special 1 year anniversary with my girlfriend i will mever forget
Leisure Partner
10/10
Exceptional
10 Mar 2025
Louis
It was the service more than anything. Hotel was great but they made is feel special.
Partner
10/10
Exceptional
01 Mar 2025
Mark

Birthday celebrations

We stayed for just one night to celebrate my wife's birthday, The Ritz staff whre amazing on arrival and all the time we where there , breakfast was superb.
I think if we stayed again i would like a room away from piccadilly main street as the engine noise from cars was loud .
Partner
10/10
Exceptional
27 Feb 2025
Jenna
Opulent and beautiful but yes dated. Doorman was slightly rude upon my arrival as if I didn't belong at the Ritz or something. But the service was outstanding and everyone was kind. There was an old smell in the hallways and stains on the rug. We would stay at a newer establishment next time.
Leisure Family
10/10
Exceptional
24 Feb 2025
Michelle
A wonderful experience as a treat for my mum at Christmas, although we have dined in The Ritz before this was our first stay which was upgraded to a suite. Excellent customer service, warm, friendly and inviting. The food was delicious as always. The suite was absolutely stunning. I would highly recommend, it is now our choice of hotel when visiting London, having previously stayed at The Savoy.
Leisure Family
10/10
Exceptional
19 Feb 2025
Sharon
Amazing staff
Leisure Family
10/10
Exceptional
17 Feb 2025
Elaine
Absolutely superb in every way.
Partner
10/10
Exceptional
16 Feb 2025
Jeetendersingh
Loved our stay
10/10
Exceptional
16 Feb 2025
Kevin
Valentine meal was perfect
Leisure Partner
10/10
Exceptional
10 Feb 2025
Hiroshi
First time at the Ritz, we really have nothing to say about services, which were excellent.

As for the breakfast food, all were excellent quality.

The only drawback was that the room was so traditional in style, so there were no USB outlets in the room for computers or smartphones, and there were some parts that were not up to date with times and not very user-friendly. I thought that the bathroom and toilet, as well as the washroom, were not draining well, which I thought could be managed.

We appreciated the warm hospitality of the staffs made us very cozy and felt as we were at home. So we hope to stay at the Ritz again.
10/10
Exceptional
05 Feb 2025
Sue

Amazing stay at this iconic hotel

Amazing, friendly, helpful, professional etc
Partner
10/10
Exceptional
04 Jan 2025
Alex
An Amazing stay great experience.
Partner
10/10
Exceptional
19 Dec 2024
Gönül
Good
10/10
Exceptional
12 Dec 2024
Derek
The Ritz staff are extremely helpful and friendly. It’s a beautiful classic hotel. Some of the bedrooms may need modernising but it depends on the style you prefer!
Leisure Partner
10/10
Exceptional
06 Dec 2024
Sir James
Simply perfect, my favourite hotel in London. Pristine service - will be back.
Leisure Partner
10/10
Exceptional
05 Dec 2024
Lisa

Christmas

incredible
Self
10/10
Exceptional
26 Nov 2024
Antony

Superb

Excellent room, service and bed; incredibly comfortable.

I feel like there should be a turn down service in the evening before bed, especially to help with the curtains and restocking ice.

Overall, very enjoyable stay.
Self
10/10
Exceptional
18 Nov 2024
Jeremy

Very good.

We arrived later than we had planned and hence did not experience as much of the Ritz as we had originally hoped. What we did experience was, as expected, exceptional.

The staff (from the gentlemen at the door to the reception staff and those who served breakfast) were all extremely polite, very well presented and all gave the impression that no request would be too difficult for them.

Our room was very nice with everything presented to a high standard and of good quality. It is all very old world/of an era which was expected but there are certain elements where I'd prefer something a bit more modern ... a duvet rather than blankets and maybe a walk in shower rather than having to step over the side of the bath. Saying that, I am not complaining.

The breakfast menu on first inspection looks a little disappointing particularly if, like my wife, you are vegetarian. However, one should not forget you are in the Ritz and therefore nothing is too difficult ... would madam like some asparagus, some avocado, some baked beans etc? The list was endless and breakfast turned out to be superb. The lactose free pastries prepared for my wife were also a very nice touch.

A shame we did not have longer here.
Partner
10/10
Exceptional
09 Nov 2024
Verified traveler
We stayed 1 night for my daughter’s 16th birthday. We had a wonderful stay, all staff were very friendly and accommodating. The room was presented beautifully with some small personal touches that made our stay memorable.
Friends_and_family Family
10/10
Exceptional
03 Nov 2024
kevin

The ritz london

Amazing hotel, superior room
Partner
10/10
Exceptional
28 Oct 2024
Joe
Excellent from the moment we jumped out the taxi, staff couldn’t do enough, made a big fuss of our daughter as we went for her birthday. Pricey yes, but they make you feel like royalty and would recommend to stay there at least once, as was magical
Friends_and_family Family
10/10
Exceptional
24 Oct 2024
Dane
Lived up to name and reputation
10/10
Exceptional
21 Oct 2024
Sherry
Absolutely stunning hotel. Amazing attentive staff.
Best experience.
Leisure Family
10/10
Exceptional
12 Oct 2024
donald
The Ritz has been one of London's finest hotels since opening over a century ago. The location on Piccadilly can't be beat, and everything about the hotel is superior. I had an exceptional dinner in their restaurant. I highly recommend this h.
Leisure Self
10/10
Exceptional
10 Oct 2024
Nicholas
Excellent!
10/10
Exceptional
28 Sep 2024
Monik
This place is magical and everyone is beyond nice and accommodating. This place makes everyone feel special.
Friends_and_family Family
10/10
Exceptional
18 Sep 2024
FAITH
Beautiful English decor! Staff are great! Excellent service! Close to all amenities. Great dinner! Okay on breakfast!
Leisure Friends
10/10
Exceptional
07 Sep 2024
Beryl
We celebrated our twenty-fifth Wedding Anniversary at the Ritz London. If you are seeking a sophisticated experience, then look no further. The Ritz London exceeded our expectations from the moment we arrived through the morning we returned home. Their attention to detail was impeccable. The room was elegant, and housekeeping kept the room clean each day. One night, our room was decorated with gorgeous rose petals. The London Tour in the Ritz Rolls-Royce Phantom was phenomenal with the Head Hall Porter. We were able to take photographs, and the Head Hall Porter framed two of our favorite pictures. Our final evening at the Ritz Restaurant was extraordinary due to the outstanding service from the Ritz Restaurant Manager and his staff. The food was also fantastic. We will cherish the memories, and we are pleased to be part of the Ritz London family.
Leisure
4/10
Poor
05 Sep 2024
Erin
We chose to stay at the Ritz London for a night based on its reputation and having had previous positive stays at other Ritz properties. We chose poorly. Check-in was fine and the property itself is mostly well maintained. Our issue arose when we went to confirm the late checkout we had asked for the night prior. The morning of our departure our request was denied (1 PM versus 11 AM), even though we had tea reservations AT Ritz London at 11:30 and needed to change before our international flight home. We made the tea reservations shortly after we made the hotel reservation, many weeks prior, so this wasn’t a surprise for them. We were informed that we needed to vacate our room at 11 and they’d hold our bags. That after tea we could retrieve our belongings and change in the handicap bathroom on the main floor. When the bellman retrieved our bags and showed us to the handicap bathroom even he was embarrassed by the treatment. Based on our experience here, we will not be returning to the Ritz London again and it has tainted our view of the brand overall. If you’re looking for hotels in London, I’d recommend you pass on Ritz London and head over to Four Seasons at Trinity Square or the Shangri La at The Shard, far better experiences to be had there.
Leisure Partner
10/10
Exceptional
01 Sep 2024
Chiara and Brian
Excellent stay thank you
Leisure Family
10/10
Exceptional
06 Jul 2024
Alysa
Incredible service from start to finish!
Leisure Family
10/10
Exceptional
25 Jun 2024
Verified traveler

You need to stay at the ritz london

Was amazing and perfect suite beautiful the staff were amazing especially concierge guys
Breakfast was amazing
Could not fault anything I would say the ritz was the best experience I have had in a long time traveling
Friends_and_family Friends
10/10
Exceptional
02 Jun 2024
Brendan

Felt like home!

Felt like home!! Everything was fantastic, especially the concierge service.
Partner
10/10
Exceptional
27 May 2024
Alec

It's the Ritz!

Absolutely fantastic experience. Treated like royalty from start to finish. Dinner and breakfast were delightful and service as you'd expect is top class. Fantastic location to get to plays and main tourist attractions.
Partner
10/10
Exceptional
15 May 2024
gary
Beautiful, comfortable and classic furnishings Great service. Very welcoming. Great central location to everything in London. We stayed at several comparable high end places on our trip and all had coffee machines in the room. The Ritz does not. A small but Important omission I believe.
Leisure Partner
10/10
Exceptional
14 May 2024
Edith
We liked the elegance and old world charm that f this property and its staff
Leisure Family
10/10
Exceptional
10 May 2024
nathan

Ritz the great

Hotel and staff far exceeded are expectations. Finest hotel ever been in London. Beautiful, friendly, breakfast was spectacular . Will be back
Partner
10/10
Exceptional
26 Apr 2024
Carla
Staying at the Ritz was an amazing experience!
Self
10/10
Exceptional
05 Apr 2024
Jill
We had a marvelous stay and would stay again in a heartbeat!
We also had the most wonderful dinner at the hotel.
Many thanks to the staff who helped us during our stay.
Leisure Partner
10/10
Exceptional
24 Feb 2024
Tracy
A hotel steeped in history everything was so nice. We loved it and the staff were amazing!
Leisure Partner
10/10
Exceptional
14 Jan 2024
Darren

Truly amazing....

This was a truly amazing experience, the staff are extremely helpful,polite and professional as you would expect from the Ritz, during our stay we had the afternoon tea as most do and also ate in the main restaurant taking in the saturday night live show, this was a truly memorable night. The food was the best we have eaten and the whole ambience had to be experienced to understand how good it was, i don't have the words to do it justice. I really like the traditions of the hotel and love the fact they keep it from a time when things were done properly and with respect. If you like a very high level of service with friendliness and unique experiences then you must go and try it i dont think you would be disappointed.
Partner
10/10
Exceptional
10 Dec 2023
Shirin
Absolutely amazing experience at the Ritz. Would highly recommend!
10/10
Exceptional
01 Oct 2023
Nicholas
A calm CE and excellent stay
10/10
Exceptional
01 Oct 2023
John
The whole experience of our stay was first class.I am quite critical of any failings of any kind, but, nothing about our stay was short of brilliant all round
Leisure Partner
10/10
Exceptional
24 Aug 2023
CHARLES
The \"Ritz Experience\" is without parallel!
Business_and_leisure Partner
10/10
Exceptional
21 Aug 2023
Nicholas
It was amazing, the staff were fantastic!
Business_and_leisure Partner
10/10
Exceptional
20 Aug 2023
Paul
The staff is the highlight at this hotel - fantastic and friendly service.
Leisure Partner
10/10
Exceptional
20 Aug 2023
Verified traveler
Great stay
10/10
Exceptional
24 Jul 2023
Brianna
We adored our stay at Ritz London this past weekend. Here’s my takeaways (we traveled to London on the first day and left London on our last so our time was limited at the hotel):
* The service is impeccable. It was stalwart and not obsequious.
* The history is palpable. It feels like a Time Machine in the best way.
* The interiors are immaculate whether it’s your personal style or not.
* The dining options are vast considering. Fancy dinner, fancy tea, the bar, the cigar lounge, room service. We did breakfast in the Dining Room which was a highlight, had a burger and fish sticks in the bar, and enjoyed a Cuban & scotch in the cigar lounge. All were lovely! Next time we will do dinner and tea because there will be a next time.
* The location is unrivaled. See a show? Shop at Harrods? Visit Chuck and what’s her name? All walkable.
* The souvenirs available to purchase are high quality and worthy of taking back to your dog sitter, MiL, et al.
* The rooms (of which we had the regular sort) are gorgeously appointed and comfortable. Yet, this is my biggest demerit, they are a bit dowdy. Sure, it’s an old but the shower is a bit like a boat shower by size though the water pressure is fab.

I vacillated & googled repeatedly things like “best hotels in London”, “Savoy vs Ritz”, “best place to stay in London”, you get the idea. Ultimately, we are very glad to have stayed there and all already planning our next visit, maybe as soon as this weekend!
Leisure Partner
10/10
Exceptional
18 Jul 2023
David
Superbly friendly and professional treatment by everyone there. Made you feel they are happy to host your stay. Expensive but truly a wonderful experience staying there
4/10
Poor
24 Jun 2023
Edward
Terrible service
8/10
Excellent
19 Jun 2023
J

Great

Luxury hotel. Staff were very pleasant-couldnt do enough! They went over and above. Bathroom and room were gleaming clean. Food was nice. Small touches like a welcome card on arrival.

Faulty tap & Sink / Blue stained floor section in the bathroom / didnt re fill fruit bowl
10/10
Exceptional
18 Jun 2023
Diana
Fabulous indulgent stay
Leisure Partner
10/10
Exceptional
11 Jun 2023
Lynn
A very special experience for a special occasion and was treated very well
Leisure Partner
10/10
Exceptional
20 May 2023
Verified traveler

Ritz stay

Amazingly attentive staff. Ambience of tranquil luxury. The standard of finish in the bathroom was acceptable but less than perfect.
Partner
10/10
Exceptional
17 Apr 2023
Mark
Our 5th stay at The Ritz and as always an excellent experience. We’ll be back again in due course. Highly recommended
Leisure Partner
10/10
Exceptional
07 Apr 2023
Faison
Everything. From the moment I arrived, I was not allowed to do anything for myself. The concierge is amazing and can tell you anything about everything happening in London for all types of travelers.
The atmosphere is pure luxury, the rooms are desgined beautifully, food is impeccable, my guys Joe and Simone in the cigar lounge are gonna show you a great time, etc, etc... you'll be fine.
Leisure Self

Location & surroundings

The Ritz London
Piccadilly, 150, London, United Kingdom

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The Ritz London

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