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No. 5 Maddox Street

London · United Kingdom

Maddox St, S/NView location

9.2/10Excellent389 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.0/109.0
Condition9.0/109.0
Location10.0/1010.0
Neighborhood9.8/109.8
Value8.4/108.4
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About No. 5 Maddox Street

Located in Mayfair, No5 Maddox Street Hotel is a perfect starting point from which to explore London. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep.

Facilities like free Wi-Fi in all rooms, daily housekeeping, 24-hour front desk, luggage storage, Wi-Fi in public areas are readily available for you to enjoy.

All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, heating. Access to the hotel's fitness center will further enhance your satisfying stay.

For reliable service and professional staff, No5 Maddox Street Hotel caters to your needs.

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With a stay at No.5 Maddox Street, you'll be centrally located in London, steps from London Palladium Theatre and Oxford Circus. This luxury aparthotel is 0.8 mi (1.3 km) from Leicester Square and 0.9 mi (1.4 km) from Piccadilly Circus.

Make yourself at home in one of the 12 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Wired and wireless internet access is complimentary, and LED televisions with digital programming provide entertainment. Conveniences include safes and desks, as well as phones with free international calls.

Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and luggage storage.

Popular amenities

Free WiFi
Concierge
Laundry
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees)

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property is professionally cleaned.
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open daily from 9:00 AM - 5:00 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property has 5 floors. Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • This property provides smart phones with unlimited 3G internet and calls to selected countries included.
    • Property Registration Number No Registration ID
  • Minimal age
    18
  • Optional fees
    • Pet deposit: GBP 500 per stay
    • Service animals are exempt from fees
    • Rollaway bed fee: GBP 54 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Regent Street 0.1 km / 0.1 mi
London Palladium Theatre 0.2 km / 0.1 mi
Oxford Circus 0.2 km / 0.1 mi
Oxford Street 0.2 km / 0.1 mi
Bond Street 0.4 km / 0.2 mi
Piccadilly Circus 0.7 km / 0.5 mi
Piccadilly 0.8 km / 0.5 mi
Selfridges 0.8 km / 0.5 mi
Green Park 1 km / 0.6 mi
Leicester Square 1 km / 0.6 mi
Tottenham Court Road 1.2 km / 0.8 mi
Marylebone High Street 1.3 km / 0.8 mi
Baker Street 1.3 km / 0.8 mi
Hyde Park 1.3 km / 0.8 mi
Park Lane 1.3 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 12
  • hotel
  • 24-hour reception
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Bicycle hire serviceExtra charge
  • Babysitting serviceExtra charge
  • Multilingual staff
Show 20 more facilities & services
  • Bellboy serviceExtra charge
  • Smoke detector
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Concierge
  • NewspapersExtra charge
  • Luggage roomExtra charge
  • Dining area
  • Clothes dryer
  • Library
  • Towels and bed linenExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Business centre
  • Game roomExtra charge
  • MassageExtra charge
  • Spa centreExtra charge
  • Non-smoking establishment
  • Minimum check-in age: 18
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT LOFTAPARTMENT • LOFTAPT.LO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    LOFT

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    No. 5 Maddox Street

    APARTMENT LOFT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    LOFT

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.LO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDSAPARTMENT • THREE BEDSAPT.3B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    No. 5 Maddox Street

    APARTMENT THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE THREE BEDROOMSSUITE • THREE BEDROOMSSUI.B3

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    No. 5 Maddox Street

    SUITE THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE ONE BEDROOMSUITE • EXECUTIVE ONE BEDROOMSUI.B1-EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    No. 5 Maddox Street

    SUITE EXECUTIVE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDROOMSAPARTMENT • THREE BEDROOMSAPT.B3

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    No. 5 Maddox Street

    APARTMENT THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR QUEEN BEDAPARTMENT • SUPERIOR QUEEN BEDAPT.QN-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    No. 5 Maddox Street

    APARTMENT SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE ONE BEDROOMAPARTMENT • DELUXE ONE BEDROOMAPT.B1-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    No. 5 Maddox Street

    APARTMENT DELUXE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    No. 5 Maddox Street

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR ONE BEDROOMAPARTMENT • SUPERIOR ONE BEDROOMAPT.B1-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    No. 5 Maddox Street

    APARTMENT SUPERIOR ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR ONE BEDROOMSUITE • SUPERIOR ONE BEDROOMSUI.B1-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    No. 5 Maddox Street

    SUITE SUPERIOR ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    No. 5 Maddox Street

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT EXECUTIVE ONE BEDROOMAPARTMENT • EXECUTIVE ONE BEDROOMAPT.B1-EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    No. 5 Maddox Street

    APARTMENT EXECUTIVE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE ONE BEDROOMSUITE • DELUXE ONE BEDROOMSUI.B1-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    No. 5 Maddox Street

    SUITE DELUXE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE KING BEDAPARTMENT • DELUXE KING BEDAPT.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    No. 5 Maddox Street

    APARTMENT DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    No. 5 Maddox Street

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about No. 5 Maddox Street

9.2
Excellent
389 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.0 /10
Condition
9.0 /10
Location
10.0 /10
Neighborhood
9.8 /10
Value
8.4 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
16 Jul 2026
Dara
Great place. Great location. Maybe a tad pricey but that’s London and well worth it for location and great management.
Family_with_children
10/10
Exceptional
28 Jun 2026
Jason
Super duper
Partner
4/10
Poor
23 Jun 2026
Emily
This was disappointing. The listing on Hotels . com shows the image of their premium 2 bedroom property against the images and details of the 1 bedroom apartments. The quality difference is significant. The property are aware of this and Hotels . com are now aware of this discrepancy too. The photos displayed are not the room you are going to get.

The man on the front desk was very helpful. The manger was less helpful and does not seem to see there being an issue with not having accurate photos on the site and blames hotels . com for the misleading advertising.

The location is good though, the rooms are adequate, but it isn't what you are led to believe on booking. It's a shame, the property has potential and a great location. The standard rooms need maintenance and a good deep clean.
Friends_and_family Friends
10/10
Exceptional
19 Jun 2026
Nicola
I stayed here over the London Marathon weekend and had a fantastic experience. The staff were incredibly accommodating, communication was excellent, and they made everything seamless from start to finish. I would highly recommend this place and would definitely stay here again.
Self
10/10
Exceptional
11 Jun 2026
Edward
This was the third time staying and booking here. I will stay again.
10/10
Exceptional
04 Jun 2026
Natalie
Perfect location, in center but very quiet, very good size room especially for London. Friendly staff. Would stay again
Self
10/10
Exceptional
03 Jun 2026
ALEXANDER
A stand out excellent experience, super convenient location, clean and tidy with excellent facilities, staff were welcoming, communicative and super helpful. A well run facility that I will use again for sure.
Self
10/10
Exceptional
30 May 2026
Swaminatha
A very nice 2 bedroom unit in a great part of London very close to SoHo. The only tough part was that there was no elevator and we had to walk up 5 flights of stairs to the unit. The staff was very respectful and courteous. I would definitely stay here again.
Family_with_children
8/10
Excellent
07 May 2026
Luke
Very good location. Nice property.. not flash but perfectly comfortable
Business
10/10
Exceptional
05 May 2026
Edward
Realy lovely apartments here.
Self
10/10
Exceptional
25 Apr 2026
Sheelagh
The location of the property can't be beat -it's right off of Regent Street near Piccadilly. The unit was on the top floor, which meant climbing 6 flights of stairs. Once, inside it was quiet and clean. There was a strange, smoky smell in one of the bedrooms, but reception put in an air purifier which cleared it up. We would definitely stay there again.
Family
6/10
Pleasant
20 Apr 2026
Meeta
Cleanliness could have been better
5 flights of stairs although staff helped with luggage
Room was definitely not what was shown on booking site - much smaller and not what I thought I was paying for
Location is only plus for this place
Business Friends
8/10
Excellent
10 Apr 2026
Lynn
Superb location, apartment not quite as nice as pics but absolutely fine, staff friendly and helpful would stay again
Family
8/10
Excellent
04 Apr 2026
Lee
I arrived late (namely after 8pm). I found it very difficult to get into the property. Whoever was in charge of letting guests in was not particularly helpful. The flat itself was ok.
Business Self
8/10
Excellent
26 Mar 2026
Michelle
Location of this apartment can't be beat and it was very comfortable for our family of 4. Check in and out process was very easy. Only down side is no elevator and it was on 5th floor.
Friends_and_family Family
10/10
Exceptional
26 Mar 2026
Edward
Comfortable stay, would recommend.
10/10
Exceptional
21 Mar 2026
andrew
Great location, quiet and in the very heart of London
Partner
10/10
Exceptional
18 Feb 2026
Harmon
Room and staff was excellent - definitely worth staying here again
8/10
Excellent
07 Feb 2026
Robert
Staff lovely, room was a bit tired
10/10
Exceptional
17 Jan 2026
Katherine
Really comfortable good facilities comfortable
10/10
Exceptional
12 Jan 2026
Martin
The apartment was great and very spacious and the staff where very friendly. Would definitely recommend if you are looking for a centrally located stay in London.
My only recommendation would be that they replace the windows and give the place a little TLC as it is looking a little tired.
Partner
10/10
Exceptional
07 Jan 2026
Faye
We had a quick stop over - the location is great, and it is a clean and well equipment apartment. Good size as well for London. Would stay again.
Business Partner
8/10
Excellent
05 Jan 2026
Nick
great rooms, great service
10/10
Exceptional
21 Dec 2025
Javier
Staff very attentive and courteous.
Leisure Family
8/10
Excellent
07 Dec 2025
Elena
Staff were phenomenal, the apartment was comfortable, clean and the location was perfect. Their toiletries are amazing.
Only thing I’d say is that sofa, while very comfy, needs some love, and the windows could do with being replaced. Also, no lift.
In saying that, we had a great stay.
Leisure Family_with_children
10/10
Exceptional
05 Nov 2025
kerry
The room was serviced very well every couple of days, with new towels supplied. This would probably have been every day of we had been out of the apartment more in the mornings.
Leisure Family_with_children
10/10
Exceptional
30 Oct 2025
Sayema
Very friendly staff and very helpful. Would definitely come back to stay again. Room was spacious and clean as well. The only issue we had was with the microwave and the heating but we were offered a discount the next time we book :)
Leisure Friends
2/10
Poor
27 Oct 2025
Virginie
Beware when you book this hotel as nothing is like what’s advertised. I’m a platinum member and I have never seen any place rated 4.5* with such little or low services.
They claim to have a gym onsite which isn’t true (no gym/ no spa in house it’s a third party called third space)
No elevator
Very poor standards of property
No communication skills and low customer service
I highly disrecommend it
Business Partner
2/10
Poor
27 Oct 2025
Virginie
We had a very bad adventure at Maddox. Despite the perfectly located address, we didn’t stay more than an hour.
There is no elevator and steep staircase when I just received form a three month cast for a broken foot. There was no indication online that this was a full step only access. 2/ they say there is a gym with sauna which I so much looked forward to after a 7h journey but in fact there is NO gym onsite just a partnership unlike their ad states it online. 3/ last but not least the shower was molded and dirty (hairs and dark spots), the kitchen had grease marks on counter. 4/ when we tried to complain there was … no concierge and they claim they are a 4.5* it’s a scam for frequent travelers who like us traveler for business this is a real scam extremely disappointing with no customer service
Business
8/10
Excellent
23 Oct 2025
Erin
Great experience!
Leisure Family_with_children
10/10
Exceptional
21 Oct 2025
Alexandra
Excellent choice - clean, well appointed and perfect location!
Business Self
10/10
Exceptional
17 Oct 2025
Alejandro
The ron esa clean, the services are good
Business Family
10/10
Exceptional
05 Oct 2025
Aessa
Amazing location, spacious area and very tidy. Great amenities provided
Friends_and_family Family
10/10
Exceptional
29 Sep 2025
William

Spectacular.

Phenomenal location, exceptionally large unit for London, impeccably clean. I already booked my next stay there when I return to London.
Business
10/10
Exceptional
20 Sep 2025
Tasha
It was fantastic have an apartment right in the centre of the West End, but it was so quiet! Would definitely stay here again 😊
Partner
10/10
Exceptional
20 Aug 2025
Marilyn
Brilliant location. Very comfortable accommodation.
Leisure Family
6/10
Pleasant
06 Aug 2025
Danny
Staff is very friendly and helpful. The downfall to this property is it doesn’t have any elevators. We had to carry 3 large suitcases up 4 steep floors. The rooms are nice and spacious. There are no amenities in the building. If you are staying at this property bring a small carry on.
Leisure Family
10/10
Exceptional
04 Aug 2025
ann

Great place Highly recommended

It was comfortable with all amenities - so clean .
Location was great for sightseeing.
Partner
10/10
Exceptional
03 Aug 2025
Steve

Gem of a place to stay

Fantastic boutique hotel - spacious living area, comfy bed, fluffy towels, remote controlled air conditioning, nice kitchen area and a great location. Absolutely nothing to fault ( no lift which is worth bearing in mind but a gem of a place to stay).
Partner
6/10
Pleasant
11 Jul 2025
Verified traveler

Nice location, but this flat needs a lot of love…

The flat we stayed in was a 4th floor walk-up. It would be better if we knew that before hand. Second, the flat has some clear maintenance needs: a shower water temp knob fell off mid shower, the window in the living room is quite old and the lock latch was broken, and the doors to the bedroom and closet need to be oiled. The bed is old and way to soft, and the safe is poorly positioned at the bottom of the closet, which was about 8” from the bed…very difficult to get to.
Partner
10/10
Exceptional
10 Jul 2025
Hana
Absolutely loved it! Clean, lots of space & great location!
Leisure Friends
8/10
Excellent
30 Jun 2025
Marcelino
The location is great and certainly unbeatable. Accessing the apartment was straight forward with the instructions that were sent. However, it would’ve been nice to know that it was a second floor apartment with no elevator. AC worked great. Windows seemed to be falling apart, sofa didn’t seem too clean, not did the living room rug.
The staff I contacted through email was non-communicative, but responsive: they didn’t answer but did what I asked on two occasions that I wrote. All in all, nice place to stay, just don’t expect new and clean furnishing, and certainly don’t bring bags you don’t want to carry up a few flights of stairs.
Leisure Family_with_children
8/10
Excellent
20 Jun 2025
Mark
Amazing location in the heart of Mayfair London. Very friendly staff.
As other reviews have stated there is no elevator so be prepared to lift your bags up the stairs (we were up 5 floors).
The room was in ok shape and is ready for some repairs and updates (e.g tired couch, paint, bath fixtures).
Leisure Family
10/10
Exceptional
23 May 2025
Ximena
Amazing location, one room was extremely quick, the other one a bit loud as it faced the road, not a big deal for us. The only downside no elevator, otherwise. We loved it.
Leisure Family
10/10
Exceptional
15 May 2025
tor
Spacious, very comfortable, bright and airy, but a little dated. Perfect location, but be prepared to climb stairs. Overall, great experience, will stay again.
Business_and_leisure Partner
10/10
Exceptional
07 May 2025
Monique
The staff was wonderful. They were more than helpful. The 2 bed loft was wonderful as was the location. I wish I could have stayed longer.
Business_and_leisure Family
10/10
Exceptional
05 May 2025
Kathleen

Well-located apartment hotel.

No. 5 Maddox Street is conveniently located. The staff were very attentive to all our needs. The property is comfortable and well-maintained. The only negative I would say is that there is no lift. We definitely got our cardio in after walking up to 5! If that's not a problem for you, definitely book this lovely apartment hotel.
Friends_and_family Friends
10/10
Exceptional
26 Apr 2025
Dhuha
Definitely staying there again
Leisure Partner
8/10
Excellent
20 Apr 2025
Aaron

Great hidden gem

Great location and very spacious and comfortably apartment. Outside area was a bit noisy but to be expected given central location. Could be a bit better signposted.
Partner
10/10
Exceptional
18 Apr 2025
Sabrina
Very wonderful
Leisure Partner
10/10
Exceptional
08 Apr 2025
Verified traveler
Great location and space for overnight work requirement.
Business
10/10
Exceptional
18 Mar 2025
Alina
Absolutely loved this property Ashame we didn’t stay for longer
Friends_and_family Family
10/10
Exceptional
29 Jan 2025
Helen
Lovely apartment, extremely close to shopping and theatres.
Leisure Partner
10/10
Exceptional
22 Jan 2025
Cristina
Very nice apartment very clean and cloths to a lot of places. Staff very nice and helpful
Leisure Family_with_children
8/10
Excellent
21 Jan 2025
Laura
Beautiful apartment.
Quiet despite being off a busy shopping street.
Be mindful there are no lifts.
Leisure Partner
10/10
Exceptional
21 Jan 2025
Cristina
The staff was never nice and helpful with everything
Leisure Family
10/10
Exceptional
10 Jan 2025
Robert

Fantastic stay - highly recommended

Fantastic stay in a great location. I’m often in London for meetings and get bored of standard business hotels - this was a breath of fresh air. Great comms from the team too. Perfect for a multi-night stay, right in the heart of Oxford Street.
Business
10/10
Exceptional
25 Dec 2024
Omar
Perfect little cozy apartment
Friends_and_family Friends
8/10
Excellent
13 Dec 2024
Martin
Good apartment just off Regent Street. The only issue is that the apartments are on 5 floors and there is no lift. Great for shopping and eating out in Central London
Leisure Partner
8/10
Excellent
03 Dec 2024
Lauren
For location, and overall space, this property was a great value. The size of the apartment was perfect for a short term stay. Kitchen was well equipped. The staff was very kind and accommodating. The shower in the one bedroom is extremely small, and the bed is really only a full size. The apartment seemed clean, minus it didn't appear to have been vacuumed. The noise on the street is somewhat disruptive, but that is to be expected in such a busy area of London.
Business Self
10/10
Exceptional
19 Nov 2024
Charlene

Fantastic place to stay in Central London

Fantastic location, super clean and modern, tons of space for our family of 4, super helpful staff. Only drawback is that we were on the 5th floor of a walk up but we would stay here again despite that.
Friends_and_family Family
10/10
Exceptional
29 Oct 2024
Itzik
This is one of my go to places in London. Excellent apartments and super helpful staff.
Business Partner
10/10
Exceptional
14 Oct 2024
Matilde
excellent!
10/10
Exceptional
10 Oct 2024
Itzik
This was a perfect solution for us, staying in an apartment in a central location. We loved the apartment, the staff was helpful. We will return.
Business Partner
8/10
Excellent
26 Sep 2024
CATHAL
Great location, excellent communication, and a clean and comfortable room.
Business
10/10
Exceptional
16 Sep 2024
Daniel
I will book again. Fantastic location, great restaurants just out the door. Unit was very spacious by London standards especially for the price. Nice to have the kitchen with water and milk for coffee! Team of staff were professional and kind. Great value!!!
10/10
Exceptional
15 Sep 2024
Julieanna
We stayed here for three nights. It was absolutely fantastic. First floor three bedroom apartment exceeded our expectations. Will definitely stay again.
Leisure Family
10/10
Exceptional
13 Sep 2024
Andrei
A pied a terre in Mayfair was impossible few years ago. Worth every penny!
Business_and_leisure Family_with_children
10/10
Exceptional
02 Sep 2024
Ben
Location was perfect. Staff were great at check in. Got my steps in walking up the stairs. will book again
Leisure Partner
2/10
Poor
29 Jun 2024
Todd
Horrible place
Leisure Family
4/10
Poor
17 Jun 2024
Michael
I was never updated on how to get into the building even though I spoke to an associate the night before. Housekeeping never came. The pictures included a patio - in reality it was a dingy patio. It cost 1200 for two days and frankly was in no way worth that. No sparkling wine which was promised. Honestly a complete scam
Leisure Partner
8/10
Excellent
09 Jun 2024
Shaely
Great location. Central to most things
Leisure Family_with_children
6/10
Pleasant
15 May 2024
Daniel
NO ELEVATOR
Spacious, great location. Full apartment.
Friends_and_family Friends
10/10
Exceptional
06 May 2024
Lukas
Great Location, awesome staff would definitely go back again .
6/10
Pleasant
22 Apr 2024
Oscar
This place really needs an elevator. Only stairs
Business_and_leisure Friends
8/10
Excellent
21 Apr 2024
Ella

Good apartment but no lift

Nice apartment - definitely not the ones in the picture. Great handy location for shopping, dining & work. Nice kitchen amenities & patio. Biggest let down was being on the 4th or 5th floor with no lift > with no warning this isn’t convenient. May stay again but not this high up.
Business
10/10
Exceptional
02 Apr 2024
Fay
Lovely flat in a great location close to lots of shopping and restaurants. There is no lift so must be okay with stairs. Front desk staff were friendly and helped carry up bags.
Friends_and_family Family
10/10
Exceptional
15 Feb 2024
Amanda

Great place

Great apartment, superb location. Really easy check in and out with friendly and helpful staff.
Friends_and_family Family
8/10
Excellent
14 Dec 2023
Mitesh
no lift especially on top floor, walking upstairs is hard as no carpet
Business_and_leisure Friends
10/10
Exceptional
06 Dec 2023
Corey
The property was very clean. Amazing location, spacious entire process with seamless.
Partner
10/10
Exceptional
12 Nov 2023
Tayla
Great location! Easy to get in and out. Large space and very comfortable. Staff is great.
Leisure Family_with_children
10/10
Exceptional
29 Oct 2023
Nitzan
It was a pleasure staying in the property, relaxing and quiet. The location is amazing. The apartment includes everything, kitchen fully equipment, super clean and lovely staff. Will definitely back again 
Business Self
10/10
Exceptional
03 Sep 2023
Michael
Great hotel/apartment in Mayfair. Walkable to many of the historical sites that London has to offer. Numerous restaurants in the area. Hotel staff was communicative and helpful. The only negative thing I can say is, the place needs a lift. We were on the the 4th floor and it was 71 steps to get there.
Leisure
10/10
Exceptional
20 Jul 2023
david
We very much enjoyed the clean apartment centrally located to everything
Leisure Partner
10/10
Exceptional
20 Jun 2023
Mark

Will be returning

Truly wonderful. Very friendly. Property was clean, modern and we felt safe.
Partner
10/10
Exceptional
31 May 2023
Kimberly
Excellent location! Laundry service is available, but onsite laundry for guest use would be a great addition.
8/10
Excellent
23 May 2023
Matt

Great staff

The staff were excellent, couldn’t have been more helpful. The rooms were on the hot side and AC wouldn’t work for us. Apart from that we’d happily return.
Partner
8/10
Excellent
13 May 2023
Eric Keith
The room was nice and the staff were very helpful. However, the air conditioner in the bedroom leaked water continuously so we could not use it.
Leisure
10/10
Exceptional
10 May 2023
Lindsey
This is a great hotel in an even better location. The individuals running the reception area are beyond helpful and we would recommend staying here to anyone!
Leisure Partner
4/10
Poor
30 Dec 2022
Lisa
The property is not like the pictures it was small and noisy banging of doors kept waking us up
Leisure Partner
2/10
Poor
10 Oct 2022
Angela

Disappointing

We booked but left on arrival as the apartment was really not what we had hoped. Smelt damp and musky the rug on the floor was dirty and old. I am still waiting for the hotel and yourself to send my refund
Partner
10/10
Exceptional
18 Jul 2022
Kedene
Super convenient! Staff was very helpful and location in the center of shopping & dining!
Leisure Friends
10/10
Exceptional
05 Jul 2022
Emma

Location excellent

Spacious apartment, very clean. Location was excellent. All the shops, cafes & restaurants on your doorstep. Soho & Chinatown just mins walk away. Underground link just 2 mins walk away.
Partner
10/10
Exceptional
04 Jul 2022
John
Brilliant location, lovely staff and great accommodation. Will definitely use again
Partner
10/10
Exceptional
01 Jul 2022
Sam

Perfect city centre base

Maddox Street was an ideal base for exploring central London - 2 minutes walk to Oxford street and Carnaby street.

The apartment was great since we were in town for a few days it made a huge difference having more space than a hotel room.
Partner
6/10
Pleasant
12 Jun 2022
Courtney
Floors very dirty. Have to climb 6 flights of stairs. Note in room to call concierge for anything, but no phone number for them anywhere. 1 A/C unit worked, 1 didn’t. Staff was nice, but this was not a VIP property by any means!!!!
Leisure Family
10/10
Exceptional
09 Jun 2022
Denise
Nice apt. Right near many shops and restaurants. Very convenient!
Leisure Family
8/10
Excellent
07 Jun 2022
Verified traveler
Clean, spacious apartment. Could walk everywhere from it's location. Lovely that it has an outside terrace too.

One tiny criticism, could do with a lick of paint. White walls are looking a bit tired but that would not put me off booking again or recommending to others.
Leisure Family
10/10
Exceptional
23 Mar 2022
Parminder
Great check in staff, made sure I was comfortable and showed me the room.
Business Self
10/10
Exceptional
14 Mar 2022
David
Great location and accomodation
Leisure Self

Location & surroundings

No. 5 Maddox Street
Maddox St, S/N, Mayfair - London, United Kingdom

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No. 5 Maddox Street

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