Name: Radisson Blu Edwardian Bond Street Hotel
Address: Oxford Street, 350, London, W1C 1BY, GB

2/10

Poor

20 Jul 2026

anahita

The hotel was 2 star very expensive realy like a motel not even hotel very tiny room very uncomfortable, in the bathroom the heater was on in summer you couldn’t turn it off I fell down from the shower area since it was very tiny and not safe for adult I had to check out two days early since I wasnot comfortable they didnot return my money for those days .

Family

10/10

Exceptional

19 Jul 2026

Rachel

Fantastic location, wonderful staff. Great find.

Partner

10/10

Exceptional

18 Jul 2026

Rachael

.

8/10

Excellent

18 Jul 2026

Sebastien

Great location, nice rooms

Self

8/10

Excellent

10 Jul 2026

Lorene

Great location esp because of Elizabeth line

10/10

Exceptional

02 Jul 2026

Anna

Lovely hotel, very clean and the air conditioning was amaxing in the heatwave.

Friends_and_family Family

6/10

Pleasant

30 Jun 2026

Mark

The hotel itself is clean and tidy with good access to the Elizabeth line, so very well placed for both shopping and other activities. The room was clean (apart from an unemptied bathroom bin) and the bedding fresh, with a few holes in the sheet. The bed was very hard and difficult to sleep on. Due to the ongoing refurb (of which we were not notified) breakfast had to be served in our room. This was not ideal due to lack of table space and the food was cold on arrival. Overall the standard was reasonable but the member of the reception staff we dealt with was offhand verging on rude telling us she could not see our booking (booked through Expedia) and that this route for booking wasn't normal with everyone else booking direct (really?). We had paid in full but the hotel still insisted on a £100 deposit. All in all one of the least customer friendly hotels we have stayed in.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Jessica

Very nice hotel, great location. I would definitely stay here again

Friends

10/10

Exceptional

27 Jun 2026

Ann

Our stay at the Radisson Blu Hotel Bond Street was perfect.
We were lucky enough to be allotted a room that was recently refurbished.
New plush carpeting, bed, linens, etc., made for a warm welcome.
A view of bustling Oxford Street was so much fun!
Natural light filled the room at all times.
The room was well appointed with coffee maker, snacks and water, along with an iron, ironing board and a steamer (WOW)!

You couldn't ask for anything better.
We were excited to arrive and sad to leave.

After a rough start to our trip, the Radisson Blu turned our hotel stays completely around.

Thank you!

8/10

Excellent

16 Jun 2026

celeste jayne

Fabulous location for tube and busses. Pretty much on Oxford street. Staff wonderful and room immaculately clean. Not huge, but ample and well thought out.
Breakfast was a limited continental more set up for ‘grab and go’, but did the job. A little noisy due to building work on the adjacent building.

Friends

8/10

Excellent

16 Jun 2026

Fiona

Great check in. Friendly and helpful
Staff
Room noisy from street noise, comfortable bed and clean room.

10/10

Exceptional

16 Jun 2026

Haley

I had pre-paid foe breakfast, but unfortunately the breakfast lounge wasnt available, so we had breakfast delivered to our room.

Rooms were newly renovated, beds and pillows very comfortable.

Excellent location for Oxford Street. Would stay again.

Friends_and_family Friends

10/10

Exceptional

16 Jun 2026

Daisy

Everything was great - they just don’t have a gym sadly!

Business

8/10

Excellent

13 Jun 2026

Jonathan

The renovated room 614 has a tiny bathroom sink.

Partner

10/10

Exceptional

03 Jun 2026

Luis Arsenio

La habitación era amplia, esta bien ubicado, la limpieza diaria es muy buena.

Partner

10/10

Exceptional

03 Jun 2026

Michael

Great locations and helpful staff, though some noise due to construction.

Partner

10/10

Exceptional

01 Jun 2026

Francis

Great location. Renovation still taking place but wasn’t an issue.

10/10

Exceptional

01 Jun 2026

Wael

Great staff.

10/10

Exceptional

31 May 2026

baris

Good location

Family_with_children

6/10

Pleasant

31 May 2026

melika

The room was clean and staff were polite but the front desk staff from my first night were not helpful at all. One lady with a Spanish accent in concierge line was quite rude when I called to ask about a hairdryer. I also tried to call 5 different parts of the hotel just for ice and no one was available even though it was only 3pm. It was clean and location was rlly good but other than that the service was not what I expected for the price. Other hotels in london on a similar rate provide much better services and amenities.

Self

10/10

Exceptional

31 May 2026

JOSE

I had a very pleasant stay. The staff were helpful and very efficient. The room was very comfortable and luxurious. I was pleasantly surprised. I plan to stay again.

Self

10/10

Exceptional

30 May 2026

Roberta

Room was very nicely renovated. Hotel is in a great location. Service was very friendly and helpful. Would certainly come back.

10/10

Exceptional

28 May 2026

Yu Nien Pearl

It was a pleasant experience with this hotel
The girl who gave me ice every night was extremely helpful and nice

The only thing I want to complain is the bathroom. There is only one side of glass door for the bathtub, cannot totally be relaxed when taking a shower, the water will splash out.

Family

10/10

Exceptional

26 May 2026

Birju

The Radission Blue on Bond Street is a lovely property recently refurbished. The location is ideal as nothing was too far to walk to. The staff were friendly, and the rooms were very nicely decorated.

Friends_and_family Friends

10/10

Exceptional

25 May 2026

Carrie

Location was great. Rooms have been updated and were very

10/10

Exceptional

24 May 2026

Richard

Fantastic hotel in a fantastic location for all things London - especially shopping as it’s just off Oxford street! Highly recommend

Partner

10/10

Exceptional

19 May 2026

Ian

Location is everything in London…… this hotel is just off Oxford street and close to Oxford Circus and bond street tube station……regent street, Hyde park and soho all within a ten minute walk

2/10

Poor

19 May 2026

James

Awful

8/10

Excellent

18 May 2026

Luis

Location! Complementary upgrade. Thanks!

Business

10/10

Exceptional

12 May 2026

Colin

Some of the previous reviews have been negative, but we found the hotel to be excellent in all respects - swift and friendly check-in, helpful staff, smart modern room with some nice touches, excellent position for most West End attractions and great eating options on the doorstep.

8/10

Excellent

12 May 2026

Nabila

Staff were great and good location. Room was comfortable.

Friends

6/10

Pleasant

10 May 2026

debbie

The room was not the same as the photo shown on website. I was so disappointed to have a suite not meeting my standard. But the next day the hotel was able to switch to a better room.
The hotel is in renovation.. no restaurant.

Partner

10/10

Exceptional

06 May 2026

John

Central location, helpful staff, nice room

Friends_and_family Family

10/10

Exceptional

02 May 2026

Belinda

The staff was very helpful and nice. For example, they were able to help me out with a converter and stored something in the fridge for me after checkout. The location was excellent and I was able to check in early, which was much appreciated. I had a single room, so it was small, as expected, but it had everything I needed, including a safe, fridge and robe. The hotel is recently renovated.
I ate at the lobby restaurant once, and unfortunately wasn´t a big fan. Also, they could only give me a one hour extension to check-out, which seemed standard for everyone asking, so it didn´t really seem like a perk. 2-3 hours would have been appreciated, but I could only get that if I paid a hefty fee.
But it was overall a great experience and I would definitely stay there again.

Self

2/10

Poor

26 Apr 2026

Myles

Terrible

Self

10/10

Exceptional

23 Apr 2026

Lisa

Lovely welcome from the staff.. room was spotless. I was travelling alone and I felt very safe there..
Great location, close to tubes and Selfridges!!
Loved my stay!.

Self

8/10

Excellent

21 Apr 2026

GLORIA

Centrally located. Near shopping area. Stayed in their studio suite. Clean and spacious room with walk in closet. Safe neighborhood.

Friends_and_family Friends

8/10

Excellent

15 Apr 2026

Vincent

Great location, close to shops and underground

Self

10/10

Exceptional

14 Apr 2026

Claus

Very clean room and very well trained staff

Self

6/10

Pleasant

28 Mar 2026

David

TV kept switching on during the night so had to get up and switch off at wall. Then the lights on the smoke alarm started flashing… assume low battery. Rubbish night sleep

Friends_and_family Family

6/10

Pleasant

23 Mar 2026

Christopher

There was a used contact lens found in our room on the bedside table - neither of us wear contact lenses. On the second day our used towels were removed and not replaced so we had absolutely none. On the third night a vent fell down from the roof and when we spoke to reception about this they tried to plan us off saying it wasn’t a big deal. They eventually moved us to a new room but made us feel like we were an inconvenience. We had also asked for a room away from the lift and were allocated a room immediately next to the lift.

Partner

8/10

Excellent

04 Mar 2026

Jeff

Breakfast was good hotel great for the london palladium

Partner

6/10

Pleasant

01 Mar 2026

Matteo

Hotel is in a very central location and surprisingly quiet given it’s very close to the busy Oxford street.

Unfortunately our stay wasn’t the best: a room was provided where heating wasn’t working. Despite immediately advising the staff that the heating in the room wasn’t working, they assured us that the heating system was just upgraded and that it was normal that the room felt cold at the beginning as the heating took a while to heat up the room (which was very big and nicely decorated). After two nights spent in the cold, the reception agreed to move us to another room (they even said that they knew that the original room given to us had issues with the heating - not sure why they lied to us when we first complained). Our second room was slightly warmer but the towel rail in the bathroom wasn’t working and taking a shower in a freezing cold bathroom wasn’t the best experience.
Given how much they charge for rooms, I wouldn’t stay there again.

10/10

Exceptional

24 Feb 2026

Desiree

Everything we needed - convenient location, cleanliness, wonderful staff, very attractive room with all you require provided.
We have stayed here many times and will keep coming back.

Family

10/10

Exceptional

19 Feb 2026

Clare

The gentleman who served us breakfast was excellent! What a lovely and attentive staff member. A real asset!
Our room was a great size and very clean.
The lady at the front desk was welcoming and helpful.
We will definitely book here again!

Family

10/10

Exceptional

15 Feb 2026

Amanda

Location was great

10/10

Exceptional

05 Feb 2026

jonathan

Amazing hotel and greet service

Partner

10/10

Exceptional

29 Jan 2026

Linda

Reception staff very friendly and helpful. All other staff, including the room attendant were bright and cheery. Our room smelt like a new house and was lovely and modern with plenty of Room.
The hotel was in a great location to walk everywhere but

Partner

8/10

Excellent

29 Jan 2026

Kyoko

Internet speed was a little low for a remote meeting and somehow only one device could connect to the hotel wifi but lovely room and vey good location.

Business Self

10/10

Exceptional

28 Jan 2026

Phil

Great stat and so comfortable!

Business

10/10

Exceptional

27 Jan 2026

Jennifer

Great location and newly updated rooms. Excellent value. My only issue was that the WiFi was not secured.

Friends_and_family Friends

10/10

Exceptional

27 Jan 2026

Alan

Room was amazing, the staff couldn’t do enough for us. Will definitely stay there again.

Leisure Partner

10/10

Exceptional

22 Jan 2026

Carol

Friendly staff and lovely room

8/10

Excellent

21 Jan 2026

Nathaniel

Add Netflix and streaming platforms to tv

Business_and_leisure Partner

6/10

Pleasant

09 Jan 2026

Jessica

Staff were not very attentive, seemed like we were an inconvenience when we wanted to check in. Room was very loud as it’s situated on Oxford street - had to pop into the Boots opposite for earplugs!

Partner

6/10

Pleasant

25 Dec 2025

Stuart

Original room was pathetic. It was deemed to be renovated which it was not complete.
No wardrobe, no place to hang coats, no amenities such as robes or slippers. Promised an adjustment for the room but none forthcoming. Room was not as depicted on Radisson site or Expedia. Front desk finally 2 days into our stay, placed us in a room which mirrored the website pictures for the level of room booked.

Leisure Partner

8/10

Excellent

19 Dec 2025

Graham

Nothing special, good location

Leisure Partner

8/10

Excellent

11 Dec 2025

Marion

Room was very clean and comfortable. The location very convenient to transit, shopping and tourist sites. The breakfast was really good. Pre-purchase though, it's expensive to purchase on-site.
We were not crazy about the translucent bathroom door. When the lights in the bathroom were turned on it lit up the entire hotel room and was right in your face when laying in bed. Not appreciated when your husband goes to the bathroom at 3am. Maybe a bathroom night light could fix this? The was a female staff member at the check-in desk that was not friendly and gave the impression you were bothering her while she worked.

Partner

6/10

Pleasant

30 Nov 2025

Corin

The room was number 720. Faces right onto Oxford Street. You heard every noise, every police or emergency service vehicle, every vehicle horn or those ghetto blasters on wheels that are the brightly coloured tricycles everywhere. The room was pretty pokey. Bathroom was so small it was like an obstacle course getting in and out of the shower. The fan in the bathroom didn’t work at all, so it was like being in a steam room. No fridge for water or drinks. Breakfast was Little Chef style average. No bacon, no glasses for orange juice, metal tongs to pull your toast out of the sf serve toaster…etc etc…

Partner

10/10

Exceptional

28 Nov 2025

Debasish

Excellent room. Clean and convenient

2/10

Poor

25 Nov 2025

Neelu

Did not give me room and left me waiting for 4 hours in the lobby as 8 months pregnant, without a place or a way to go.

10/10

Exceptional

15 Nov 2025

Gaynor

.

Friends_and_family Friends

4/10

Poor

13 Nov 2025

Eleanor

The air conditioning unit was ineffective and noisy so I was unable to sleep. There were no bedside lights in the room. The room was too stuffy. The decor and furniture is dated and tatty. From 8am I could here drilling and banging which I assume was other rooms being renovated.

Business

6/10

Pleasant

08 Nov 2025

Richard

The hotel is quite well placed and is ok without being in any way exceptional. I was on my own and was actually given a single room (slightly to my surprise. Must have missed that when booking). It was billed as a “superior”. If so, not sure what the “inferior” would have been like. It was tiny and the bathroom was poorly designed (basin very small, tap too close making it hard to use and the spout way too low so you need a kid’s hands for it). Window lock was broken (was it a hurry to leave and forgot to mention to the front desk. It was room 222). Slept ok, breakfast was good, coffee machine makes ok but not great coffee. Will I stay again? Yes if the price is right. But will remember to book a double next time. Is still quite like it even if it is feeling a bit shabby at the edges.

Business Self

8/10

Excellent

08 Nov 2025

Simon

Room 621. Room was slightly small but very nicely fitted out. Bed was comfortable. One of the windows wasn’t double glazed which made it noisy at time given the room overlooks Oxford Street.

8/10

Excellent

07 Nov 2025

Luisa

The room was clean and staff were friendly.

Leisure Friends

10/10

Exceptional

04 Nov 2025

Christopher

Wonderful stay, staff very polite and helpful

Leisure Self

8/10

Excellent

31 Oct 2025

Haydn

All was good polite professional staff good location opposite tube station.

Business

8/10

Excellent

29 Oct 2025

Samantha

Location

Friends_and_family Family

10/10

Exceptional

16 Oct 2025

yvonne

After a mix-up with our reservation at check-in, the staff went out of their way to ensure our comfort and satisfaction. Our room was lovely, the breakfast was wonderful, and the staff was attentive.The location of the hotel was ideal.

Friends_and_family Friends

6/10

Pleasant

13 Oct 2025

harvey

Upon arrival of check-in we were advised the hotel was fully booked and we couldn't stay the night so we had to get transferred to another Radisson Hotel in Marble Arch, stay there for 1 night only and then come back to the bond street hotel as for the remainder of our stay - this wasn't ideal after lots of travelling. I understand these things happen but was highly frustrating neither hotels could've kept us in 1 place for the whole stay. They did comp us free breakfast as a sorry however still a lot of messing around was endured.

Leisure Partner

4/10

Poor

07 Oct 2025

Elizabeth

Extremely hot and uncomfortable night sleep. air conditioning was not working in the room, unable to open the windows, fire alarm kept going off. Disappointing stay.

Business

10/10

Exceptional

06 Oct 2025

Freydís Jóna

This is a hidden gem. The location is great and the hotel is rather small, very homy and nice. Great breakfast. The room was rather small but very comfortable.

Friends_and_family Friends

6/10

Pleasant

02 Oct 2025

Karen

The hotel is going through a refurbishment and the airconditioning isn't working. You are told at the time of check-in, and can request a fan. We did have a fan, and it was no use at all, so it was boiling hot all afternoon and evening.

There was hair and a spot of blood on the sheet, so we had to get that changed.

The best thing about the stay was the lady on reception during check in - so was lovely and very friendly.

Business Family

6/10

Pleasant

29 Sep 2025

Christopher

Booked an upgrade as was working some of the time. Really surprised the room had no desk given how spacious it was.

Room was cold as AC unable to heat adequately. The corridors were warmer.
Despite not getting a room overlooking Oxford Street there was a lot of noise on the Friday night. Obviously this is countered by the hotel’s excellent location but should be a consideration.
Frustrating the lifts had issues all weekend with staff having to help you use them.

Business

6/10

Pleasant

27 Sep 2025

Nichola

Fantastic hotel. Likely temporary issue: no air conditioning which wouldn’t have been a problem except that the boiler was on for the towel rack in bathroom. Effectively heating the room in middle of summer

Leisure Family

2/10

Poor

24 Sep 2025

Surbhi

Our one-night stay was highly disappointing. The AC was not working, making the room uncomfortable. The bathroom tub was leaking with no proper drainage, and one of us couldn’t take a shower before an important meeting. On top of that, wet towels were left on the floor by housekeeping — very unprofessional and unhygienic. When we reported these issues, the staff was unfriendly and offered no assistance. For the price and expectations, this was an unacceptable experience.

Business

10/10

Exceptional

21 Sep 2025

Kelly

Great hotel, wonderful location

Great stay, such a wonderful location. Really friendly staff, great room, loving a sofa in a room!

Partner

8/10

Excellent

21 Sep 2025

Wendy

This hotel is under renovation. The new rooms are beautiful, however only 2 of the 8 floors are complete. My collegue arrived early and discovered the central air in the old rooms is off and only a portable air conditioner available. He had to pay to upgrade us to the new rooms (floor 7 and 8). The hotel emailed me several times before my arrival and never once indicated they were under renovation. The noise from the rennovation is minimal so dont be deterred, Just try and get a rennovated room.
The staff is very friendly and the location is excellent,

Business

2/10

Poor

03 Sep 2025

Claire

Disappointing experience.

We had booked a stay a number of weeks before to be told on our arrival no room was available and the hotel was fully booked. Due to a computer error our booking hadn’t been registered apparently. We were transferred to the Marble Arch Radisson, this had no working lifts, we were promised a room on a lower floor but were given the top floor. Overall a disappointing experience with Radisson.

Partner

10/10

Exceptional

31 Aug 2025

Marion Nancy

Steps to Oxford Street.

Leisure Self

4/10

Poor

30 Aug 2025

TAE YOUNG

the worst thing during my stay is NO-AIRCONDITIONING in the room.

Business Friends

4/10

Poor

29 Aug 2025

Jacqueline

Past its best. Don’t bother with this hotel

Leisure

2/10

Poor

28 Aug 2025

Paula

No AC. museum hotel

Didn’t have AC. Rooms extremely old and dark… we ended up not even staying there

Friends_and_family Family

8/10

Excellent

28 Aug 2025

Teresita

Beautiful clean large suite but missing rod to hang clothing in walk in closet and no hangers. Dusty towel racks

Leisure Family

10/10

Exceptional

26 Aug 2025

Phil

Could have been warned anout air conditioning

It would have been great and very convenient, but when I arrived I was informed that the air con was not working on one of the hottest nights of the year.

Business

6/10

Pleasant

21 Aug 2025

Verified traveler

NO AIRCON

informed on arrival that there was no aircon in the hotel. They apologised that this was not mentioned on the website and at booking. This should be made clear aster are lots of other options in London. Also told that there were no fans available as the maintenance person had taken the key to the cupboard. Uncomfortably hot room. Otherwise staff were excellent in bar and restaurant.

Friends_and_family Family

4/10

Poor

20 Aug 2025

Saira

The hotel room had no AC and wasn’t clean - tissues left behind the bin from the previous guest as well as a cap to a bottle. Made the experience uncomfortable

Friends_and_family Family

4/10

Poor

19 Aug 2025

Khaled

The Ac was not working

2/10

Poor

16 Aug 2025

Joud

Horrible service by the staff and AC won’t work

Leisure Family

8/10

Excellent

07 Aug 2025

Helen

Checks in was slow
We had to fumigate room it stank
The bed was comfortable
The bath and tiling dated and water damaged
Clean to surface would benefit from deep clean
No perks no upgrade no early check in

Business_and_leisure Partner

2/10

Poor

04 Aug 2025

Alyssa

Great location! Service was NOT great. The staff was not very friendly or helpful. They don’t greet you. Simple requests like “can you look up my name” or “can I get some extra water” are met with indifference and cold attitude. Housekeeping slams doors all morning long, and barges in without announcing. Their room move process was terribly frictional. AND they don’t post it anywhere but there was no AC in our room because the hotel is under construction. Overall the stay was not restful, and it seemed like the team onsite could not care less about being helpful or treating their guests like human beings.

Leisure Partner

8/10

Excellent

03 Aug 2025

Joanna

Great Location. Rooms are basic but great for just one night.

Leisure Partner

4/10

Poor

03 Aug 2025

Lewis

A disappointing stay

I arrived to check in at the hotel to discover that the air conditioning was broken, to which I was asked 'is this okay?'. I didn't have much choice at that point as I was checking in later in the evening. It was stated that 'you can open the windows', well that's all well and good, but you are then exposed to the street noise, which due to the admittedly excellent location of this hotel, was significant. So it was a choice of being comfortable or quiet. Not ideal and I think shameful of the hotel not to contact guests at the earliest opportunity, prior to check-in, to inform them of this and offer a refund should that not be suitable. Very poor customer service in this regard.

Pros:
-Excellent location
-Comfortable Bed
-Breakfast is very good
-Very clean hotel and room

Cons:
-Customer service was sub-optimal
-The room had significant wear/tear
-Poor value for money

This experience would certainly stop me staying at this location again, and likely the entire radisson brand. When you're paying that sort of money, you have a lot of choice.

6/10

Pleasant

02 Aug 2025

Kathryn

Excellent position for Theatre (The Palladium) with restaurants and shops galore

Leisure Family

6/10

Pleasant

26 Jul 2025

Steven

A lousy welcome and no A/C

Firstly the receptionist sighed when it was my turn to check in as if to say “great, another bloody customer”
Then told there was no A/C in my room. I had specifically selected this hotel as I wear a CPAC machine and need A/C on stuffy warm nights. She then said she had a room with a portable A/C unit I could have. It was very noisy and as it has a vent pipe out the window I heard all the street noise so slept terribly.

Business

8/10

Excellent

23 Jul 2025

SYRUS

All good

2/10

Poor

22 Jul 2025

Cathy-Ann

I did not like the room, the bed, the elevator. I felt like I was suffocating and there was no AC.

Leisure Family

2/10

Poor

02 Jul 2025

Tarick

No AC

Business Friends

2/10

Poor

27 Jun 2025

Deeba

I am asking for a refund as I had to live without air conditioning as the property has construction going on. I spend the last day with maintenance in the room for hours and when the property tried to get me a room in another hotel nothing was available. Deeply disappointed and very angry.

Business Self