Name: Durrants
Address: 32 George St, Marylebone, London, W1H 5BJ, GB

10/10

Exceptional

24 Jul 2026

Amanda

I absolutely loved my stay at the Durrants Hotel and could not recommend the property enough! The entire staff was so kind and helpful, and the property itself has the most quintessential British 'boutique' hotel vibes. Would definitely return again!

10/10

Exceptional

21 Jul 2026

Eileen M

Staff very pleasant, accommodating. Location excellent, single room on the smaller side and had everything needed. Food was good. Enjoyed the charming traditional but not stuffy atmosphere.

Friends_and_family Friends

10/10

Exceptional

21 Jul 2026

Sophie

Classy hotel with good taste rooms - pleasure to stay in!

Self

10/10

Exceptional

19 Jul 2026

Josh

Great hotel and want to come back

8/10

Excellent

12 Jul 2026

Derek

Nice comfy bed and pillows. Nice and clean. Good location. Disappointed as no air con and it was very hot in room. Supplied with a fan and one window opened wide but still extremely warm for trying to sleep.

Friends

10/10

Exceptional

08 Jul 2026

Tony

Lovely hotel and great staff

Self

8/10

Excellent

05 Jul 2026

Phyllis

What do you mean by amenities?
My room was fine but my daughter’s was not. She was moved to a better one, but it caused some inconvenience.
This is a beautiful and historic hotel in a convenient location.
The food was excellent and so was the service at the bar.

Family

10/10

Exceptional

03 Jul 2026

William

Love everything about Durrants

10/10

Exceptional

02 Jul 2026

Robin

The room was cheerful and large enough for the two of us to move around comfortably. I appreciated the bathrobes and slippers and that the television came with apps including Netflix. There was no air conditioning but the room had a fan that kept the temperature down. The staff were very helpful- arranging a restaurant reservation, finding a driver to take us to Heathrow. We felt well cared for and look forward to returning to Durrant’s.

10/10

Exceptional

30 Jun 2026

michelle

The hotel is clean, charming and perfectly situated in the center of town.

Partner

6/10

Pleasant

28 Jun 2026

Angela

The hotel was lovely and we were able to check in 2 hours early, which was great. However, we booked a standard double room, which was fine and clean, however we looked out onto a brick wall and no air con just a rotating fan. When it’s been so hot, it wasn’t very effective. For £300 for 1 night l, it was an expensive room considering no air con. The view didn’t really bother us as it was a room for the night whilst we were in London for a show. Avoid room 304.

Partner

10/10

Exceptional

28 Jun 2026

Jane

This is a lovely hotel, very quirky and yet traditional. The decor is gorgeous, public rooms are great with all sorts of area to relax in. Staff were very pleasant and helpful. The traditional breakfast served at the table was very civilised.
Two criticisms though: when I booked in I was given a sheet to sign with someone else’s name and e mail address. Most importantly no air conditioning in the bedroom which was absolutely sweltering.
I would definitely go back if they put air conditioning in the rooms.

Friends_and_family Friends

2/10

Poor

28 Jun 2026

Martin

No Aircon in the room - how can that be for a 4 star hotel? Room was like a sauna!!

Partner

10/10

Exceptional

25 Jun 2026

Marie

Convenient to Wigmore Hall. Friendly staff. Nice areas to sit downstairs. Restaurant staff very helpful with range of food including light snacks.

Self

10/10

Exceptional

22 Jun 2026

Ingunn

A very pleasant stay in a nice and quiet area, within walking distance of restaurants and shops. The breakfast was excellent, with plenty of good options. The staff were friendly, welcoming and service‑minded throughout the stay. The room had a good size, was comfortable, and everything was clean. Overall, a great experience

Friends_and_family Family

8/10

Excellent

21 Jun 2026

Jonathan

A comfortable and characterful hotel not too far from Baker Street tube. The public rooms are very well appointed and pleasant; the table served traditional breakfast was very good.
My single room was small but acceptable.
The hotel is convenient for the Wigmore Hall and very convenient for the Wallace Collection, which is over the road.

Self

10/10

Exceptional

20 Jun 2026

Paul

Smart and old london style

6/10

Pleasant

18 Jun 2026

David

very old school, no air conditioning, mediocre breakfast

Self

8/10

Excellent

17 Jun 2026

Rajiv

It’s a nice hotel with an old English charm to it. Though I went during a heat wave and there was no AC (there was a fan) so it was unbearably hot during the night.

Self

10/10

Exceptional

17 Jun 2026

Dominic

Friendly staff and very comfy rooms

8/10

Excellent

15 Jun 2026

Avedis

We stayed here for the 1st time as we usually stay at another hotel very close by. It was a good stay, in a charming hotel with so many quaint sitting rooms where one can really relaxed and enjoy a drink, coffee, tea or read a book etc. The room we had was a tad small (they really need to start thinking in all of EU to change their customs of these tiny spaces. It didn’t have a dresser or space to take your clothes out of the suitcase. A small closet for your suits and gowns but that’s it. It also didn’t have a luggage rack to keep your suitcases elevated… maybe not enough room. But we managed as it had a working AC. The first room they gave us didn’t and that would not have been tolerable. We liked some of the staff, particularly at check in with a Canadian lady and then the Cross key concierge was fabulous. The other young men at the door and luggage area need to smile and be “hospitable with a smile”. They look like they are not happy to be there and it’s just a job. When you are in hospitality, you can’t make the guest feel that way, as being in hospitality is a privilege and a lifestyle, if it’s not for you, you shouldn’t be in it. Other than that it is close to everything we lve in Marylebone

Partner

10/10

Exceptional

11 Jun 2026

Lyndsay

Well located. Friendly staff.

Partner

10/10

Exceptional

06 Jun 2026

Julie

A lovely stay in an iconic hotel!

Family

10/10

Exceptional

04 Jun 2026

Jenny

Lovely hotel. Staff are super friendly. I’ve stayed here 2 or 3 times. The rooms are very comfortable if a bit warm. Air conditioning would be welcome.

Partner

8/10

Excellent

02 Jun 2026

Nancy

Love the staff and ambience. Difficulty getting into the bath. Not good for us older folks.

6/10

Pleasant

30 May 2026

Nancy

Very nice location. Staff somewhat aloof . Water pressure needs to be improved.

Self

2/10

Poor

25 May 2026

marianne

try to give us two rooms without air conditioning!!! without warning so we say can we see the room and they said to her and then they said oh sorry we don’t have any air-conditioning!

Family

10/10

Exceptional

24 May 2026

Alexandra

Great hotel except the bathroom were small . Lovely bar . Everyone was friendly and helpful.

Partner

10/10

Exceptional

23 May 2026

Prema

This is a charming small hotel in a lovely neighborhood. I highly recommend it

Partner

10/10

Exceptional

21 May 2026

Caley

What a great 6 days stay. Lovely historic hotel maintained exceptionally well. Long history of being a hotel and the neighborhood had wonder restaurants and independent shops. The staff was very friendly, we loved the small ‘pub’ bar for a nightcap and breakfast was excellent too. Our new fav London hotel.

Partner

10/10

Exceptional

10 May 2026

Janine

Lovely hotel in a perfect location. Staff is so kind.

10/10

Exceptional

09 May 2026

julian

Not the biggest room and no view but otherwise excellent. Staff were particularly good.

Partner

10/10

Exceptional

04 May 2026

Gina

I had a wonderful visit in London at Durrants Hotel. The staff were consistently friendly and helpful. My friend and I had a lovely time sitting in the bar area in the evening for drinks and snacks. The lounge area was also comfortable and nicely lit. My bedroom was always clean and I adored my view of the church next door. Overall, I was extremely pleased!

Friends

10/10

Exceptional

02 May 2026

Jeffrie Schultis

I am a sole traveler. The entire staff was accommodating and cheerful. Property was clean and very British. I am an American and was looking just for that. Durrant’s made my trip to London extremely memorable. Thanks to all.

Self

8/10

Excellent

01 May 2026

Alice

Staff are wonderful always enjoy staying here

Friends_and_family Friends

6/10

Pleasant

01 May 2026

heidi

I really wanted to absolutely love this hotel, the public areas are wonderful However the room itself was a huge dissappointment. I looked directly into other windows with zero daylight or view (which for one night in London is vital) week prior I'd stayed at a neighboring hotel with a much better view. The shower had absolutely zero presssure, the sink faucet had more and it's how I managed to get the conditioner out of my hair, it was late i was tired or i would have asked for a new room. Also there was no hairdryer or anywhere to hang my clothes. I was looking for a new London base (I travel every weekend) and while I recomend coming here for a drink or food I cannot sadly recomend it as a place to stay

Self

10/10

Exceptional

30 Apr 2026

Liz

Loved it all! So charming, close to 2 tube stations, and lovely reception rooms. We loved the bar!

Friends

10/10

Exceptional

26 Apr 2026

Sandra

We skipped breakfast and ate ate the cafe across the street. The hotel is charming.

Friends

10/10

Exceptional

15 Apr 2026

Gertrude

My go-to London hotel! The location is central and walkable to so many cultural sites, and you feel like you are truly in England rather than an American chain hotel. The windows open and the shower was not cramped. The bed and linens are high class. There are several quiet common rooms, a restaurant and a bar on site.

Self

8/10

Excellent

08 Apr 2026

Carol

Yes thank you.

Friends_and_family Friends

10/10

Exceptional

07 Apr 2026

Marian

Only a one night stay. Very comfortable and good facilities. Room decor smart. Room service excellent.
Vwry polite efficient staff
Would recommend this hotel.

Self

6/10

Pleasant

24 Mar 2026

Edward

Average.

10/10

Exceptional

18 Mar 2026

Lara

I arrived early from a red-eye flight and my room
Was ready for an early check-in. I was beyond happy

Self

10/10

Exceptional

12 Mar 2026

Lyndsay

A well-located hotel with excellent shopping/eating close by. Welcoming staff and a cosy bedroom with refurbished bathroom. We are regular visitors

Partner

10/10

Exceptional

10 Mar 2026

steven

Very good little hotel. I would go back again. Clean, nice room.

Self

10/10

Exceptional

27 Feb 2026

Henrik

Open fire in the entrance hall

Self

10/10

Exceptional

18 Feb 2026

Lucy

Greeted warmly when arrived. Staff very helpful and advised where best to get to shops.

Partner

10/10

Exceptional

18 Jan 2026

DR DOBBIE

Delightfully British, definitely recommend if you want a unique experience of British Hospitality at its finest. It’s a little quirky and a charming place to stay.

Business

10/10

Exceptional

09 Jan 2026

Catherine

Excellent and amazingly friendly and professional

Business Partner

10/10

Exceptional

07 Jan 2026

Emma

I loved my stay here. It was such a charming hotel, with great amenities and a fantastic restaurant. The staff was so helpful and attentive. I only stayed for 1 night, but I really look forward to coming back again someday for a longer stay. You cannot beat the location either!

Leisure Self

10/10

Exceptional

29 Dec 2025

Camilo

The Durrant is a charming true English Hotel. The staff, setting and location are ideal. The rooms are cozy linens pressed and towels always clean. Hotel could use a little freshening up paint wise but everything was spotless and again the staff was wonderful! We also celebrated Christmas dinner which was delicious! I highly recommend staying at this Marylebone Charming hotel

Leisure Family

10/10

Exceptional

22 Dec 2025

Gary

Friendly staff, super clean ,warm welcome.cannot rate this place high enough.1st time here,and already thinking of going back in the very near future.

Partner

6/10

Pleasant

12 Dec 2025

Andrew

Very small room, telly didn’t work, very hot and rather dated

Partner

10/10

Exceptional

10 Dec 2025

Darren

Fantastic restaurant

10/10

Exceptional

08 Dec 2025

Iris

The Durrant is a very charming hotel, the room and numerous sitting areas downstairs was enough for my needs during my 1 day stay. Some things to note: the tub part of my shower was very high, someone older would definately have difficulty stepping in and out. Also I forgot to report it to the front desk but my hot water handle for the bathroom sink had to be turned numerous times before water came out. The toilet also needed to be flushed more than once. And the old school skeleton keys while quaint were are cumbersome when it came to actually opening my door and forced you to use both hands and its no wonder they offer to keep them for you at the bell desk because they are quite large!

Self

10/10

Exceptional

01 Dec 2025

Rosemary

Lovely meeting areas and had character

Business

10/10

Exceptional

26 Nov 2025

Gertrude

Our room was clean, comfortable and quiet, and the windows open for fresh air if you like that. Durrants has improved its amenities by having a fridge/mini-bar in a fairly ordinary room. You cannot beat this hotel for spacious common areas. While I do not like the new messages in the lobby, I do like the porter service very much, including the ritual of handing in your key each time you go out.

Business

10/10

Exceptional

26 Nov 2025

Nancy

The rooms and overall hotel were lovely. Very charming. I wish there more outlets in the room and the bathtub were easier to get into. But the staff was lovely and helpful and the ambience of the place was quaint and charming.

Friends_and_family Family

8/10

Excellent

22 Nov 2025

Mary Ellen

Staff was very helpful. We were moved to a larger double room, which was also very helpful. Lovely atmosphere. Excellent food. Great location in Marylebone. Enjoyed ourselves there!

Partner

10/10

Exceptional

12 Nov 2025

Gertrude

This was a last minute booking after an Air Canada 2.5 hour delay caused me to miss the Sleeper train to Penzance by one minute. At first the night porter was reluctant to grant me the room I had just booked through Hotels.com, but he graciously let me stay, even though he was only able to find a luxury suite (the front desk staff had retired for the night). The next morning I was not charged for the \"upgrade\". I was treated much more fairly by Durrants than by Air Canada, who have thus far refused to pay for my night in London which they caused.

My room was huge and quiet. I slept very well. I will be returning to a more modest room at Durrants, and in future, as funds permit, I will consider treating myself to a fancier room at this elegant London hotel.

10/10

Exceptional

06 Nov 2025

Fiona

Cozy

10/10

Exceptional

03 Nov 2025

Donya

Beautiful rooms, very comfortable beds! Close to restaurants and shopping. Exceptional helpful staff. You feel like ypu are living in an English manor.

8/10

Excellent

30 Oct 2025

Lyndsay

Great location and friendly staff

10/10

Exceptional

24 Oct 2025

Laura

I always have a great stay at Durrants.

10/10

Exceptional

20 Oct 2025

Vince

Very friendly staff

10/10

Exceptional

18 Oct 2025

Charles

love this place simple and nice super friendly staff. central safe fun hood. central to parks for running.

Business

10/10

Exceptional

16 Oct 2025

Emmelyn

the best

8/10

Excellent

13 Oct 2025

Charles

Great little hotel

Business

8/10

Excellent

12 Oct 2025

David

Great

10/10

Exceptional

11 Oct 2025

Maria

Staff were very friendly and ready to resolve any need or issue quickly and discretely. Wanted to thank the manager that changed me to an even lovelier room when I encountered noise neighbors. Location is just unbeatable with great shopping, pubs and restaurants all on your doorstep. Will hopefully stay again soon.

Business_and_leisure Self

8/10

Excellent

08 Oct 2025

Jeffrey

Lovely ambiance. Terrible water pressure. Weird shower arrangement. Coffee machine in room takes too much space.

Self

10/10

Exceptional

04 Oct 2025

Samantha

The staff were attentive and took care of every need. Coming back to the lobby fireplace after a day of walking was so welcoming. The rooms were comfortable. The dining room had a nice ambience and delicious food options including gluten free options. I would definitely stay at Durrants again.

Leisure Friends

2/10

Poor

30 Sep 2025

Anton

Prior to our stay, we informed the hotel that we have a new baby that was under the weather (crying, agitated etc). We asked if it would be possible to amend and/or cancel the booking, the answer was no and that there would be a cancellation charge applied equal to that of our entire booking. Moreover, they have ignored our follow-up email.

It is rare that I leave bad reviews but feel it is warranted on this occasion. I would expect more from a hotel or this calibre.

Family_with_children

8/10

Excellent

26 Sep 2025

Mark

We dropped bags at the hotel after a long day of travel and were allowed to clean up a bit as well. After checking in later that evening, we noted that the temperature control in the room was not working. As it was hot, we didn't want to be uncomfortable for the night, so we asked to be transferred to another room. They promptly gave us a room of the same type, this on the 3rd level. It was shabbier and actually seemed a bit dirty and smaller; we did comment on this to staff. But, this was our first trip to London and we didn't know if this was common in older hotels.

The staff was excellent and very accommodating, the location amazing and easy to walk to parks, shopping, galleries and museums. We trekked all over greater London and had a wonderful experience. On our last night we enjoyed a drink in a living room on the main level. We'd hoped for a proper English breakfast on leaving, however the service on Sunday started later than posted. It was easy to get to London Euston from there, a short Uber drive, as we were headed to the Lake District.

Overall we enjoyed the stay but were disappointed in the condition of our room given the cost of lodging. there.

Leisure Family

10/10

Exceptional

25 Sep 2025

Elizabeth

Great location, beautiful traditional hotel with wonderful supportive staff. Will come back.
Thank you.

Partner

10/10

Exceptional

18 Sep 2025

Douglas

It is in a great neighborhood an convenient to everything.

8/10

Excellent

18 Sep 2025

Marie

Nice atmosphere. Friendly staff. Lovely Occitane toiletries. Comfy bed. Rather difficult to use kettle and charge phone because sockets are in awkward places.

10/10

Exceptional

06 Sep 2025

Judith

Very well located. Not as pricey as similar hotels in the area

Leisure Self

10/10

Exceptional

27 Aug 2025

Kathleen

The hotel is a lovely old building. Some rooms have air conditioning, others do not, so if you really want air conditioning you should request it up front. The staff was very pleasant and attentive. Their main restaurant was closed for remodeling but they had a smaller place where you could get breakfast and other meals.

Leisure Partner

10/10

Exceptional

27 Aug 2025

ALLISON

This is the most beautiful quintessentially British hotel. The service, the food and the cleanliness were exceptional. 5 Stars all day long. A hidden gem!

10/10

Exceptional

25 Aug 2025

Roshni

I enjoyed my stay at this property. It was clean. The staff was helpful and the location was superb.

10/10

Exceptional

25 Aug 2025

Jonathan

Old fashioned

Business Family

10/10

Exceptional

25 Aug 2025

Peter

Absolutely perfect location

Leisure Self

10/10

Exceptional

23 Aug 2025

Elizabeth

Favorite hotel I have stayed at, and I have stayed at many! I loved how cozy and private it was, and the staff was excellent.

2/10

Poor

22 Aug 2025

Craig

Very poor condition and rooms ancient

Leisure Self

10/10

Exceptional

16 Aug 2025

Verified traveler

Excellent

Excellent stay, as always, at Durrants. A really special hidden gem in London.

Business

10/10

Exceptional

13 Aug 2025

Anne

Great Hotel in Nice Neighborhood

This is a beautiful hotel and everyone was very nice.

You do only get one key and have to turn it in at the concierge desk every time you go out.

The only downside was there are no laundry facilities available as stated on Hotels.com You can send your laundry out to get cleaned for a high cost.

The area was very walkable and it was easy to get a cab or an Uber.

Partner

10/10

Exceptional

01 Aug 2025

Sabahat

This place is absolutely beautiful. I love the architecture, and the staff is very helpful and friendly. The location is also very convenient.

6/10

Pleasant

23 Jul 2025

Akram

The location is good but the hotel needs to significantly improve its breakfast by providing more continental options and preferably make it an open buffet.

Leisure

10/10

Exceptional

22 Jul 2025

Victor

amazing old english feel and traditional attentive staff. will always stay here from now on. ended up extending my stay by weeks.

Leisure

8/10

Excellent

18 Jul 2025

Megan

I really loved this hotel, but it should be noted they do not have air con in the rooms. It was quite hot, so was challenging, despite the very lovely accommodations. Despite that, I would love to stay again…maybe checking the climate first!

Leisure Family

8/10

Excellent

11 Jul 2025

Kenneth

A good value for your money

The Durrants is a lovely hotel in Marleybone. An upscale neighborhood of London. It has good restaurants and shops nearby. The bus is very close and the underground is about a 15 minute walk. It takes at least 20 minutes of walking to get to most of the major attractions in London.

Partner

10/10

Exceptional

06 Jul 2025

Diane

Wonderful, Classic 200 year-old property. Excellent Concierge, magnificent location across from Wallace Museum, and steps from outstanding boutique shopping. Very nice breakfast included. Room was adequate, but modest—nothing luxurious here, but bathroom was nicely updated.

Leisure Self

8/10

Excellent

05 Jul 2025

michelle

Okay but could be better

Great location, great pillows and mattress, nice toiletries. Lacked in space, bathroom was a little dated and rough around the edges. Not enough plugs and tea and coffee making facilities were poor. At £300 a night I expect fresh milk, more than two coffee pods and some biscuits! Great location for Hyde Park

Partner

10/10

Exceptional

04 Jul 2025

Bejay

Old school feel. Staff were nice. Make sure you get a room with A/C in the summer.

Business_and_leisure Self

10/10

Exceptional

02 Jul 2025

Nigel

Breakfast was first class

4/10

Poor

29 Jun 2025

Peter

Thoroughly disappointing.

Thoroughly disappointing.
Why have an AC u it in the room if it doesn’t work?
When I ask to move rooms, because it was very hot - 30C - they wanted to charge me £190 to do so. Not impressed. If they had a room free, even if it is bigger, they could’ve offered a reasonable price.
The Dyson fan they provided didn’t reach the bed.
There were no plug points besides the beds fur chargers l, or close to a mirror to dry hair.

Partner

10/10

Exceptional

28 Jun 2025

Stephanie

I enjoyed my stay. It was comfortable and I’m a good location and the staff were helpful and friendly.

Leisure Family

10/10

Exceptional

29 May 2025

Catherine

We loved the classically British designed hotel that is comfortable and well located. Loved the many different lounges. It felt like staying in a comfortable country home. Will stay again.

Leisure Partner

6/10

Pleasant

27 May 2025

Laurie

The room we had was dark, dismal, and felt closed in with low ceiling and one smallest window. No dresser for clothes or hooks to hang toiletry bag in bag room. However, the first floor with little sitting rooms was charming though.

Leisure Family