Name: Regency Hotel Westend
Address: 19 Nottingham Place, London, GB

8/10

Excellent

28 Jul 2026

Michael

Hotel is situated reasonably close to Euston Station and main shopping areas, West End etc. Warm welcome from reception. Room was small but comfortable and clean. Bathroom was especially small. Extractor fan was extremely noisy and had to be turned off, water pipes also made a strange whining noise occasionally. If you want somewhere to just drop your case, enjoy London and return to hotel just to sleep and shower, this place ticks the box. Very reasonably priced.

6/10

Pleasant

15 Jul 2026

Gregory

Room was very s

2/10

Poor

13 Jul 2026

Jackie

I booked this hotel as it was close to harley Street which is where I was attending. The room cost nearly £200 but was no bigger than a child's box bedroom. Room was downstairs 502...had 2 small single beds, which were very small. Due to the very hot weather u requested a fan before arriving and this wasn't in the room I had to go and make another request. The room was very warm and the window would not stay open. There were wall plugs fitted upside down, slots of repair work to the bath with had a shower fitted over it, the taps at the bathroom sink were fitted incorrectly, hot was cold n cold was hot. Extremely over priced and would most definitely not recommend to anyone for what it was... The room size was so small and hot... If there was a premier hotel near by or cheaper hotel we would have used that...but in the malabon/regents area they are charging extortionate prices for a run down hotel

Friends_and_family Family

4/10

Poor

12 Jul 2026

Alexander

Hotel is in a great location; convenient to walk to the tube, and easy to walk into town as well. Room and toilet were small, but very clean.

Downsides were there's no AC. only a standing fan (which takes up valuable floor space), so in summer it was uncomfortably hot and I wasn't able to sleep. I put food in the fridge, but somehow ants got into the fridge overnight so had to throw the opened food away.

I would stay here again but not summer, and I wouldn't use the fridge.

Self

10/10

Exceptional

12 Jul 2026

Rebecca

Good room and price for a great location. Bathroom was a little small, so can be difficult to move around in but it wasn’t a massive problem. We only found 2 plugs which normally wouldn’t be an issue but it was so hot we needed them for the air conditioning unit and fan.

Friends

6/10

Pleasant

06 Jul 2026

Sam

It was one of the hottest weekend in London, whilst the hotel supplied a fan it still didn’t cool the room down. We hardly slept and the shower wasn’t great either.

Family

4/10

Poor

14 May 2026

Nikhil

Close to the Baker Street Tube station

Self

6/10

Pleasant

29 Mar 2026

Karen

Basic facilities, bathroom small but clean and bed was comfortable. Good value for money in a convenient location.

Friends_and_family Friends

2/10

Poor

15 Feb 2026

gary

Terrible experience

8/10

Excellent

08 Nov 2025

Stephen

Convenient location and a fairly quiet street for central London.

Friends_and_family Friends

6/10

Pleasant

15 Oct 2025

Hazem

Room is so small, you keep banging into things as you move around even if you are slim. Location is convenient though

Business

8/10

Excellent

29 Jul 2025

DIANA

The location and area of this property was perfect. Lovely staff and very helpful. Only issue was how hot our room was, otherwise I would recommend.

Leisure Partner

4/10

Poor

21 Jul 2025

Jordan

Dilapidated and worn but convenient locale

Very aged hotel in a good location

Friends_and_family Family

2/10

Poor

26 Jun 2025

Alicia

.

10/10

Exceptional

10 May 2025

Karen

Perfect location

My single room ended up being a small double. The location was fantastic and I had everything I needed for a very brief one night stay. I requested a spoon (not realising there was one already) and the staf were very kind and helpful. The sheets were soft and clean and the bed was more comfortable than branded hotels I've stayed at recently. My only issue was there was a tissue under the bed and the cold tap ran hot which meant I had to run it for a while before I got cold water. I would definitely stay there again as it was easily accessible, friendly, and super affordable for the area.

Self

10/10

Exceptional

03 May 2025

Mercedes

It is a great location to stay. Is not the most fancy but you have everything you need for a comfortable stay. My room had a hair dryer ( a good one), security box, a desk, a portable fan, plenty natural light. I needed a power outlet adaptor and the front desk provided one. The location is extraordinary, right near to many nice restaurants and cafes. And the breakfast was really good, fresh food and eggs a la carte, not the typical cold buffett but much better. All the staff was so nice and kind. I recommend this place 100%

Business Self

8/10

Excellent

02 May 2025

robin

Close to where i had to be

Business Self

10/10

Exceptional

29 Apr 2025

SUDIPRO

Smooth check-in, clean room, friendly and helpful staff.

Business

8/10

Excellent

27 Apr 2025

Verified traveler

Needed room for one night. Was okay

Okay hotel. Just needed a room for one night to watch show west ends

Partner

10/10

Exceptional

06 Apr 2025

Andrew

A gem of a hotel in central London.

A great location in central London. A very well cared for hotel. I was extremely satisfied with my stay. The single room, though small, was clean, warm, and with a comfortable bed. A very good breakfast is offered for £10, and service is friendly. A short walk from Baker Street for tube and buses.

Self

10/10

Exceptional

24 Mar 2025

Hannah

Great place to stay that was within walking distance to every where we wanted to get to as well as a local tube station and bus stops within five minutes.
It was a relatively quiet street considering we stayed on a Friday and Saturday night.
Breakfast was cooked to order and a decent price and supplied by their sister hotel a couple door's up with a help yourself to cereals, toast, fruit, tea, coffee and juice.
Would definitely stay again

Friends_and_family Family

8/10

Excellent

03 Jan 2025

Mitra

.

Leisure

10/10

Exceptional

11 Dec 2024

Thomas

Clean. Fresh and quality linen.

Business

10/10

Exceptional

26 Nov 2024

Verified traveler

Good, comfortable hotel in a nice part of London.

Partner

10/10

Exceptional

31 Oct 2024

Darren

Lovely stay

10/10

Exceptional

09 Oct 2024

Kahle

Had very pleasant stay at this hotel. The room I was put in was actually very hot. I told the front desk about this issue and they provided me with a portable air conditioner which helped me greatly get through the night.

Leisure Self

2/10

Poor

05 Oct 2024

Alexander

I was charged 30 pounds for luggage storage.

10/10

Exceptional

29 Sep 2024

karen

Ideal for a quiet night

Leisure

4/10

Poor

27 Sep 2024

Oliver

Very noisy

8/10

Excellent

26 Sep 2024

Bev

Small room, a little tired but clean and great value for money.
Staff really helpful.

Leisure Family

4/10

Poor

20 Sep 2024

Nicola

Very dated and old fashioned, room refreshments cheap and unpleasant to taste.No water available. Bed was clean and comfortable. Great location but tired hotel.

6/10

Pleasant

15 Sep 2024

Roderick

Ok but for over £115 very pokey and dark

Leisure Self

8/10

Excellent

08 Sep 2024

Dale

Desk clerk was great. Breakfast was good. Elevator was broken and water pressure for the shower was not good.

Leisure Partner

10/10

Exceptional

06 Sep 2024

Alston

Good location, just a few minutes from Baker Street. As a room was available, I was able to check in early. The room was compact but comfortable. There was an issue with a friend's booking which led to some tension, but the night manager dealt with the situation professionally and really well. The staff members at this hotel were good.

Friends_and_family Friends

10/10

Exceptional

06 Sep 2024

Thomas

Great hotel. Great location. Surrounding restaurant options perfect.

Business

2/10

Poor

08 Aug 2024

MATTHEW

Simply awful… very dated property with tiny rooms, but that isn’t what made me write this review. Having no outlets by the bed, old lumpy beds, pathetic water pressure, a dirty bathroom upon arrival, a broken window that wouldn’t hold open, and not even a small AC unit or fan was what made this a terrible stay. When we were leaving, the reception manager on duty noticed us having a hard time keeping a door open and just stared at us instead of help. Do yourself a favor and skip this property, it’s a convenient location and everything else is simply terrible.

Leisure Family

10/10

Exceptional

09 Jul 2024

Sean

Tiny Magnetic Pets concert

Location was perfect for what i was doing

8/10

Excellent

08 Jul 2024

David

Friendly and accommodating staff, absolutely fine for the price. A little tired in places but perfectly clean, comfortable and safe. I would stay again. The shower was very good.

Leisure Friends

4/10

Poor

30 Jun 2024

richard

Would be easier getting into 10 Downing Street. Had to provide photo ID after they took your money. Wouldn’t take contactless. The room was tiny the shower handle fell off when you tried to turn the shower in. The shower was too cold or too ho and just about got you wet the pressure was that low. The coffee was from the 1980s and the same packed of ginger rings that no one has wanted left for years. The room was too warm and the only help was an old battered fan that wined when on. Card card hardly worked either had to go to other hotel a few doors down to get them to reactivate the card. For nearly £200 a night it wasnt worth anymore than £50.

Leisure Family

8/10

Excellent

28 Jun 2024

Verified traveler

Staff were very lovely and friendly. The room and bathroom were spotlessly clean. There are fans provided in the rooms.

Business

6/10

Pleasant

16 Jun 2024

Tracy

Fantastic location. Room so cramped I have bruises from bumping into the furniture. Drab inside- walls are covered in scuff marks. Clean aside from the wear.

Leisure Family

4/10

Poor

23 May 2024

Michael

NO LIFT

The room was clean and employees were nice and friendly. But NO LIFT, and we were assigned level 3. Room are very small for 4 people. For 2 is perfect!

Friends_and_family Family

6/10

Pleasant

12 May 2024

Keith

54 stair steps to climb to the room, the last set steep. Shower flow was woeful. Clean and tidy, ok for somewhere to put your head down.

Leisure Friends

6/10

Pleasant

11 May 2024

Evelyn

No lift

Business_and_leisure Partner

8/10

Excellent

03 May 2024

Sandie

A nice little find. So central. Very clean so near to Marylebone High Street and Regents Park. Very well priced. Would stsy here again.

Leisure Self

6/10

Pleasant

29 Apr 2024

Lina

Lift issues

I returned to this hotel after a month ,this time with my elderly mother,so had to get a twin room.Just to find out that the room is on the 3rd floor and lift is still not working (makes me wonder if it’s really the case?!)! The just took the luggage upstairs but it was really challenging for us to go up and down the steep stairs .Apparently,all the twin or double rooms are on the higher floors .I was advised if we want a lift we need to book neighbouring hotel(which suggest me that they are not intending to fix the lift ).Can’t deny convenience of location though .

Friends_and_family Family

8/10

Excellent

28 Apr 2024

Verified traveler

Tiny room in good location.

Excellent location surrounded my multiple subway stations in walking distance. Restaurants are plenty. The room itself was clean but very basic and tiny. Solo traveler only ...

Self

8/10

Excellent

28 Apr 2024

Jean-François

Near a underground station that can bring you anywhere in London

Business Self

8/10

Excellent

27 Apr 2024

Mina

Perfect location!

Leisure Family

10/10

Exceptional

08 Apr 2024

Verified traveler

Very pleased

Comfortable, peactical, convenient abd service on-hand when needed-delicious breakfast too!

Friends_and_family Family

10/10

Exceptional

04 Apr 2024

Jane

The staff are charming and helpful.
The location was just where we needed, so perfect.

Business_and_leisure Family

10/10

Exceptional

28 Mar 2024

Lina

Will be coming back

Clean and tidy room,reasonably quiet,could open windows ,great proximity to tube and amenities.I had everything I needed .

10/10

Exceptional

24 Nov 2023

Isabelle

Fantastic spot, area is great! Just a perfect little stay in the midst of London. Was perfect for what I needed.

Business Self

6/10

Pleasant

14 Nov 2023

Robina

First night room unbelievably hot and no hot water in bathroom. Second night there was hot water and by turning heating off altogether and opening the window temperature ok

8/10

Excellent

25 Oct 2023

Noble

Great,

Leisure Family

8/10

Excellent

22 Oct 2023

Alexander

Accommodations fine. Room clean and met needs

Leisure Partner

10/10

Exceptional

21 Oct 2023

Pauline

Great place to stay

The room may be small but it was lovely and clean and tidy, with tea & coffee nothing more was needed. The staff were great and really friendly, the breakfast was fabulous, we will definitely return there. Location was brilliant.

Partner

6/10

Pleasant

13 Oct 2023

Ian

Basic but clean and comfortable hotel in very good location

Business_and_leisure Self

10/10

Exceptional

12 Oct 2023

Owen

Regency Westend- all ok

Room was clean and quite ok for my needs. For the price it was fine. Other family members had more luxurious hotel put paid twice the price.

Self

8/10

Excellent

03 Oct 2023

Erfan

Good location

8/10

Excellent

13 Aug 2023

Raymonde

Good value hotel in central london - great location but nice and quiet ; no air con but ok as the summer we have had meant that was not needed

Leisure Partner

4/10

Poor

08 Aug 2023

Howard

Property is in a great location, but otherwise extremely ordinary.
No sachets of coffee in the room.
Website states “lift to all floors”. The notice on the lift says “LIFT NOT IN USE.
THE HOTEL DOES NOT HAVE AN OPERATING LIFT.
PLEASE USE THE STAIRS.”
I have chronic arthritis, and would never have booked this hotel if I had known.

Business_and_leisure Self

6/10

Pleasant

09 Jul 2023

Melanie

Location was great

Just what I would expect for the price point and location in Central London. Room was small but convenient to the Baker St station and all the other amenities of W1 Staff I engaged with were helpful and the check in/ check out process very very easy.

Self

6/10

Pleasant

04 Jul 2023

Charles

Didn't like the so called lower ground floor i.e basement room. It was hot and airless.
However, the bed and sheets were ok the water hot.
what more does one really need?

2/10

Poor

04 Jul 2023

Laura

Terrible Hotel

Business

6/10

Pleasant

08 Jun 2023

Philip

Regency Hotel Marleybone

I’ve stayed in the sister hotel 2 doors away which Is far better. It’s dated and the room was very small for a twin. When you sat on the toilet your knees touched the wall😂 The same with the sink and there was no cold water even if you ran the tap for 10 minutes it was still warm. I think the hot and cold water pipes are plumbed in right next to each other. Breakfast was ok with a good selection but it was in the sister hotel but I wasn’t informed of this when booking in. For the price I paid for 2 nights was vey good for staying in London. Some great restaurants within 50 metres.

Partner

8/10

Excellent

08 Jun 2023

Adrian

Clean, quiet and affordable.
Very small room and a little \"tired\" in terms of decor but no complaints for the money.
No air con so be warned..

Business Self

4/10

Poor

05 Jun 2023

Debabrata

The property does not have an elevator, which is a huge disadvantage for tourist having luggage’s to carry upstairs. The property should indicate this clearly.

Leisure Family

6/10

Pleasant

20 May 2023

Nicola

Ok

No one in hotel to check in note on front door to go to a neighbouring and sister hotel. Lift not working and on the 4th floor. Room small and tired but it was clean and did for a one night stay. Breakfast was also at the neighbouring hotel which was nice. Service and staff friendly and helpful. Just a shame the lift wasn’t working and it was all through the neighbouring hotel

Friends_and_family Family

8/10

Excellent

24 Apr 2023

Lee

The hotel is nice and despite being so close to a major road, it was quiet. Will definitely stay there again,

Leisure Partner

10/10

Exceptional

10 Oct 2022

Emma

Very helpful staff. Nice and clean room. Great location.

Leisure Family

6/10

Pleasant

01 Aug 2022

Kimberly

hospitable

It was very warm, but there was nothing to be done about it. We did have two fans, but there were 4 people in that room, so it got toasty. The staff was incredibly nice though. Very accommodating.

Friends_and_family Friends

4/10

Poor

26 Jul 2022

Daniel

Not great - will not be coming back.

I'll start with the pros: location is great, a minute from Marylebone High Street. Rooms were clean but TINY, very very difficult to even have your suitcase lying flat in the room. WIFI is decent.

Cons: rooms are old and very small - anywhere else in the world I doubt this hotel could charge more than $50 a night. For example, one of our beds had an old spring just poking through the mattress. It all just feels very run down. One night we didn't have hot water, but otherwise it was fine.

Our major con was with customer service. Please note - this hotel does not offer proper luggage storage, but rather the luggage is left in the main lobby without any luggage receipts or tags. We were rightfully a little concerned about this and asked if our 2 small bags with valuable could be left behind reception or in one of the offices. This happened on Sunday 24/7 - the man on duty (who was lovely) required the permission of a woman at the neighbouring property. The woman on duty was incredibly rude, questioning why we were upset and dismissing our \"behaviour\" and putting this down to \"cultural differences\" (we are still in shock at how rude she was). We did get upset, at which point she stood her ground and was quite obnoxious towards us. Again, all we asked was that 2 small bags could be put somewhere a little safer - but this was considered too much of an ask. Overall, it became very clear that customer service i not a priority! We visit London about 5-6 times a year.

Friends_and_family Family

10/10

Exceptional

29 Jun 2022

Arthur

The hotel is in a historic district so the room was small but very clean. We had a bit of a problem with flushing the toilet but it was resolved. The location is very convenient.

Leisure Family

4/10

Poor

16 Jun 2022

Sophia

Can't recommend

When I arrived I was told my room was upgraded which sounded good.
I was given a room that did have some climate control - but no light as the window was a door to where a generator or similar was placed. It's was in the basement so no daylight came in and my phone didn't have any signal at all.
I asked for a room with a window and was given the one I was uograded from.
This room had a window but no aircon or similar and the room was about 30 degrees.
The bed wasn't comfortable and the double bed was short as it was 2 singles pushed together.
There was very little water pressure so even having a shower was a challenge.

Business

8/10

Excellent

12 Jun 2022

ROBERT

Stayed in room 404. Small single room, but had everything that i needed in it. Shower room is small but for one night not a problem for me. Convenient location for transport etc.

Business_and_leisure Self

8/10

Excellent

14 Apr 2022

Gillian

We stayed one night in a family room, which was clean and comfortable. The hotel is well located and very well priced, we would certainly stay here again.

Friends_and_family Family

10/10

Exceptional

02 Mar 2022

Andrew

nice hotel

Arrived early, but booked us in and looked after our luggage while we went out exploring. Very friendly staff

Partner

8/10

Excellent

28 Nov 2021

Tina

Good

Comfortable and clean and in a good location

Friends_and_family Friends

8/10

Excellent

12 Nov 2021

Verified traveler

Well priced basic hotel

Sign on door saying “check in at number 25” had fallen off so check-in was problematic!

Business

8/10

Excellent

12 Feb 2020

Alison

Tired decor but quiet and good location.

Fairly tired hotel and very small room and en-suite. Suitably quiet though. Breakfast was next door and was adequate.
Would say it’s fairly no frills and probably a little overpriced.
Found a great greek restaurant very close by. Would def recommend there.

Business

10/10

Exceptional

12 Feb 2020

John

mall but perfectly formed

Really nice staff, greeted warmly and they were always helpful. Room was small but very clean and everything worked. Location is brilliant as was the breakfast we had.

Partner

8/10

Excellent

26 Jan 2020

Verified traveler

Some nice amenities, tea kettle, coffee, comfortable beds and pillows, iron, lots of cable channels. But an extremely tiny room and cramped bathroom which is to be expected in London, especially with such a reasonable rate, don’t expect too much. We asked for the breakfast which is an extra charge but except for the first morning, the rest of my stay (7 days) breakfast was served at the hotel next door which they also own, which was a slight inconvenience. The staff is very helpful and accommodating. Great location.

Business_and_leisure Family

10/10

Exceptional

26 Jan 2020

Nicola

Stayed for business and can’t thank the team enough for their help sitting out a logistical nightmare that was completely of my own making. It was the third time I’d stayed and I would be happy to stay their again.

Business

10/10

Exceptional

16 Jan 2020

LARRY

Cozy resting place.

This is a very nice hotel. Staff was super helpful and friendly. The rooms are small for families of 3. No storage area for luggage if you want to do day trips to other areas. Overall Great experience!!

Friends_and_family Family

8/10

Excellent

29 Dec 2019

Karen

Good location, helpful staff and clean. Only complaint was shower head very small and water pressure was poor.

Friends_and_family Family

8/10

Excellent

05 Dec 2019

Verified traveler

Small basic hotel in good location

Good location. Small hotel. Basic facilities

Self

8/10

Excellent

04 Dec 2019

J

Small but well-equipped

The hotel is in a fantastic location close to Baker St tube and rail station, Madame Tussaud's, easy walking distance to Oxford St, Baker St and Marylebone High St. From Heathrow airport on the Heathrow Express, then Paddington to Baker St and a short walk, total about 40 mins.I had a single room and it was very small. The bed was so narrow that I had to be careful not to fall out if I turned over. The bathroom was tiny too. But everything was provided, even an iron and ironing board, desk and chair, wardrobe, kettle, tea/coffee. The shower was hot with good water volume. I was on the ground floor and there was some noise from the rooms above during the night. Also, the room was very hot so I had to open the window a little.
The breakfast, however, must be the best deal in London. Full English made fresh to order with additional cereals, juice, cheese/cold cuts for only £5. Unbelievable. Staff are polite and friendly. I found it expensive for the size of room but couldn't complain about anything else. Maybe next time I'd try to get a double bed!

Friends_and_family Friends

8/10

Excellent

04 Nov 2019

Verified traveler

Nothing in particular, I liked that it was convenient to the Westminster University and the single bedded room was fine, and the breakfast was good.

Business Self

4/10

Poor

07 Oct 2019

Aliyar

Not so good

Self

10/10

Exceptional

18 Sep 2019

Verified traveler

Super clean, comfortable and quiet; everything I needed in the room was there and everything functioned well. Breakfast was sufficient, adequate, good for the price of £5.

Leisure

2/10

Poor

31 Jul 2019

Verified traveler

Made a double booking by mistake, staff new upfront. They also charged double as per terms and conditions. Bah. Very disappointed in the service. Staff is not friendly. Won't book again :(

Business Self

8/10

Excellent

30 Jul 2019

Verified traveler

We especially appreciated the location. We were very near some attractions but also very close to different transportation options.

Leisure Family

8/10

Excellent

20 Jul 2019

Verified traveler

Excellent location, near to shops, restaurants and transport links (Baker Street and Paddington). Also close to Regents Park and Hyde Park, so convenient for running/walking if that's your thing.

Their £5 hot breakfast has to be one of the best value-for-money deals anywhere. Eggs any style, toast, baked beans, cold cereals, yoghurt, fruit, tea, coffee, all within that price.

Staff are pleasant and helpful. Room cleaned and refreshed every day. I would stay there again.

Friends_and_family Family

8/10

Excellent

07 Jul 2019

james

Good hotel!

Small room but very nice and clean

Partner

10/10

Exceptional

28 Jun 2019

Ruben

Good for business and sleep

Simple hotel but in a good area for tourist and average price. Clean and tidy but do not expect for a hotel with a restaurant, just for sleeping.
Good English breakfast on the menu

6/10

Pleasant

03 Jun 2019

Verified traveler

1 night stay

Very good location and very friendly staff. Our room was quite small but that was not a problem since we only stayed one night. The main problem was that there was no AC so our room got super warm since it was a warm day/night outside. The only other negative about our stay was the shower, the water pressure was very low so the water was just dripping, and the water was medium temperature no matter what i did.

Partner

2/10

Poor

24 May 2019

Verified traveler

No good about the hotel .the elevator was not working and the room is so small that it can barly contain two people

Friends_and_family Partner

10/10

Exceptional

27 Apr 2019

Aongus

Nice cosy clean hotel