Name: Melia White House
Address: Albany Street, Regent´s Park, London, NW1 3UP, GB

Melia White House

London · United Kingdom

Albany Street, Regent´s ParkView location

100 reviews shown

10/10

Exceptional

23 Jul 2026

Figen

Room very clean and comfortable and staff very friendly and helpful. Check in was brilliant and the gentleman was very accommodating as I requested a room near the lifts and also a room without adjoins doors to another room. He listened to my request and sorted me a brilliant room.

10/10

Exceptional

22 Jul 2026

Katherine

Lovely property, close to tube station to Wembley. Clean and comfortable room and super friendly staff.

10/10

Exceptional

18 Jul 2026

Michael

It was a very pleasant stay. We just stopped overnight but had a good time.

Partner

10/10

Exceptional

16 Jul 2026

nicola

Lovely hotel, but if you are not a fan of frosted glass bathroom doors, ask if they have rooms with a proper door.
I really dont understand why hotels do this.
I was on my own so wasn't an issue.

Self

10/10

Exceptional

14 Jul 2026

Alicia

The hotel is located in a prominent location close to restaurants, a park, and quick eats. The hotel was very nice, and everyone was helpful and friendly. The double room on the first floor was small.

6/10

Pleasant

13 Jul 2026

Jasmine

It was flash in the lobby and bar, but the room was a bit basic, considering the price, and several things happened which they shouldn't in a top class hotel. The room I got had a toilet that wouldn't stop flushing, they got maintenance to come in and he just took off the flush panel banged a bit and put it back on, then about an hour later the same thing happened, a guy on reception said I could change rooms so I said yes and he came back quickly with my new key card and banged on my door to hurry me up, I had to rush getting packed to change rooms because of their fault with the toilet, and he never offered to help me with my case and was struggling into the new room. Awful.

Then the window in the new room wouldn't shut I spent an hour fiddling with the hinge underneath to fix, didn't want to deal with reception after the toilet incident.

Chipped paint in places and a stuck sliding door for the toilet, I had to get my friend who was visiting to pull it open and he struggled. He thought the room wasn't that fancy either.

I booked late checkout and the girl messed that up and forgot to renew my key pass, she was nice though. Snacks were ridiculously priced as well.

They never bothered to help me with my case on the way out like they did when I arrived.

As an artist and writer Im probably not their normal visitor and also an older guy was pestering me to get in his car outside when I was waiting for my uber which was weird.

Self

2/10

Poor

12 Jul 2026

Will

It’s not a hotel it’s a lady’s house, she is very nice but I don’t want to be a lodger. The bedroom was so hot no fans, no on suite wich is ok, but the toilet on my floor was is so small I have to have the door open to fit.. I am not a large guy. The breakfast was small but pleasant. Shower is on the ground floor and I was in the loft. It was a bit grubby and I won’t be going back.

10/10

Exceptional

10 Jul 2026

Louise

Great option for being close to
The tube. Restaurants and work offices near by. Great breakfast and area which offered an upgrade.

Business Self

4/10

Poor

05 Jul 2026

Wajahat

There was a lot of staff we didn’t know what’s going on. The Parking is no parking at this hotel. The rooms were quite small for what I paid for. I think the staff did try but it was just lack of training I’d say

Self

8/10

Excellent

04 Jul 2026

Madeleine

Lovely hotel, friendly staff and comfy beds. Our only issue was that our room’s air circulation system kept jumping up to 21 degrees when we were out, which was not what we needed when we wanted to come back to an icy cool room during a heat wave! But it quickly cooled each time when reset on the system.

Family

10/10

Exceptional

02 Jul 2026

Aodhan

Nice hotel, would stay again

8/10

Excellent

30 Jun 2026

Katie

Great Hotel, perfect if your going to Wembley as straight on metropolitan line to Wembley Park!

Family_with_children

8/10

Excellent

27 Jun 2026

jorge

The property was pristine. The food was delicious. The room was big. The AC left a lot to be properly cold. It ran slow and cooled very lightly.

Family_with_children

10/10

Exceptional

26 Jun 2026

Andrew

Silvie on the desk was amazing, a great help booking us into our room early and even helping us print tickets out for our event at Wembley, the hotel is very well positioned next to the tube and a walk to Euston! Great room and shower!!

Partner

10/10

Exceptional

23 Jun 2026

Sara

I chose this hotel for the AC as there were some crazy warm days in London but the hotel exceeded my expectations. Really comfortable, friendly staff, good location, strong shower, and the room was well designed. I highly recommend.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Marco

The Level 1 check-in area was great and use of the lounge very much appreciated. Breakfast was very good and staff super friendly.

Partner

10/10

Exceptional

22 Jun 2026

Juan

Great location walking distance to a lot of local pubs and fine restaurants

Self

8/10

Excellent

21 Jun 2026

Daniel

Everything about the hotel was amazing! The only thing that it let it down a little was that we have stayed in comfier hotel beds

Partner

10/10

Exceptional

21 Jun 2026

Niamh

Really clean and the staff couldn’t have been friendlier. The breakfast was also lovely. Short walk to euston

Friends_and_family Friends

10/10

Exceptional

19 Jun 2026

Bryony

Wonderful staff who were incredibly helpful. A gorgeous relaxing hotel that provides a relaxing space at the end of a long day exploring London

Partner

8/10

Excellent

16 Jun 2026

cheri

Good location and good gym.
Online room photos make rooms look much nicer than they are. Rooms are nice, but NOT as nice as they appear online. Hotel is pricey, but suspect due to location?

Shower is dangerous. It’s a bathtub / shower combo. Tub lip is up to my mid thigh. I’m almost too short to step in/out. When stepping out of shower the step up, out and down is so big I couldn’t do it without holding the shower bar or my husbands hand Tub was also slippery & got worse once you use the soap in the shower. The hair products also did not dispense well. There is only 1/2 a shower door & it’s at the end where the nozzles are. I couldn’t reach in to turn the water on without climbing in the tub. Then when doing so would get soaked in cold water before it warmed up. I would have my husband reach in to turn the water on & let it warm up before I would take the giant leap over the edge
The shower set up in so many ways is an epic “fail”. My husband is 6 feet tall and it was a hassle for him too.

Another issue for the shower…..the walls are frosted for the shower and when standing in the bedroom you could see the shadow of the person in the shower. This would be awful if sharing the room with someone, kids seeing mom or dad in the shower etc. Total lack of privacy.

Other than shower good hotel stay.

Partner

6/10

Pleasant

14 Jun 2026

Mary Afrakoma

The bathroom had a horrible smell, aside that everything was great.

Friends_and_family Friends

10/10

Exceptional

09 Jun 2026

Mark

We originally booked one night, but as we liked it so much we decided to another night.
Thanks for a great stay.

Partner

10/10

Exceptional

09 Jun 2026

Mark

We had a great stay at The Meila White House Hotel. Very helpful staff, comfy spacious rooms and a nice bathroom. We loved the area as well. We hope to stay again next we are in London.

Partner

10/10

Exceptional

08 Jun 2026

Paul James

Amazing stay and great staff

Family_with_children

8/10

Excellent

07 Jun 2026

Louise

Only slept in the room never used anything else

Friends_and_family Family

10/10

Exceptional

31 May 2026

Sarah

Beautiful hotel with very clean, well maintained rooms and all you need is provided complimentary. Staff very friendly and helpful.

Friends_and_family Family

10/10

Exceptional

29 May 2026

Liam

This is a class hotel. Location, feel, size, you just know you are in a 5 star setting

Partner

10/10

Exceptional

29 May 2026

Helen

When visiting London the Melia is our go to hotel. The staff are always friendly and helpful, check in is always smooth and the rooms are exactly as you would want them to be.
Breakfast is fabulous with lots of choice.

8/10

Excellent

28 May 2026

Lorna

Staff were fantastic with a very smooth check in and out process. Room was tidy and clean with air con which was perfect for the very hot weather.

We didn’t have breakfast included and thought this was expensive at £20 a head, so we found other options locally which were more cost effective options.

We also ate out-there’s so many options available.

Hotel location was perfect, right next door to Regent’s Park - amazing and about 20mins walk to theatres and another 10mins or so to Covent Garden. Tube station within 5min walk so everything was really easy to get to and find.

Great option for a London stay.

Friends_and_family Family

10/10

Exceptional

26 May 2026

Keyandra

Excellenr Well regarded hotel used many times

Friends

10/10

Exceptional

19 May 2026

Peter

The highlight was the staff especially because the hotel was very busy. Also very close to regents park

Partner

10/10

Exceptional

19 May 2026

Cheryl

Fabulous

Friends_and_family Family

8/10

Excellent

17 May 2026

Leanne

Lovely staff, very clean hotel, however the Twin room was a disappointment. The shower head was broken, one of the towels had faded stains on it, and a shelf was broken.

Friends

10/10

Exceptional

10 May 2026

Kathryn

Great breakfast

Self

2/10

Poor

07 May 2026

brian

Constant noise disruption, could not enjoy a full sleep.

2/10

Poor

06 May 2026

Leanne

Was really disappointed with thus hotel snd communication. Their wax s problem with electricity. I was not notified from the hotel prior to my stay. I did find out tho through my daughter.
I contacted the hotel the day before our stay, I was assured they everthing was being done to make our stay the best. The manager I liaised with surprisingly was never to be available to chat further with. 3 days snd nut once for she return any message they were left got her. I was then offered a refund for 30% which I am still waiting for. Our stay was 9th 04, it’s now 6th 05th. I would not say anything other than totally left humiliated and left to feel worthless.
A great time not to celebrate my daughter turning 25.
Be warned this is totally a really bad hotel for making you feel you’re getting a great experience.

Friends_and_family Family

8/10

Excellent

03 May 2026

Shaun

The hotel itself was really nice and modern, but for some I would suggest a little too modern. The online check in is clever but it does mean that you don’t speak with staff and get a full understanding of how things work. Just things such as the lift was a little confusing the fact it had no buttons, I hadn’t a clue about food times or breakfast so I just ordered room service. The other thing to mention was the room I was assigned wasn’t really what I bought but I was too tired at the time to query. I booked a room with a sofa and there was none, instead was an extra single bed in there which I never like when you’re staying as a couple it looks too busy, It’s not a major thing but just something worth mentioning.

Friends_and_family Friends

8/10

Excellent

03 May 2026

Michael

Good location, aging a little, bit better than a premier inn

Family_with_children

10/10

Exceptional

02 May 2026

Richard

Very friendly staff and comfortable bed in excellent location

Partner

8/10

Excellent

23 Apr 2026

ELIZABETH

A nice room. Clean. Comfortable bed. The only issue was the location of the air con switch, right next to one of the beds. Every time my child moved their head, the light came on. Such a simple thing to fix…

10/10

Exceptional

22 Apr 2026

Alison

Room was lovely, they had a technical issue so breakfast was served in another building but staff were very helpful

Family

6/10

Pleasant

21 Apr 2026

Loreena

I paid for a city view king room but was placed on the second floor with no view and it was noisy.

Self

8/10

Excellent

15 Apr 2026

Bettina

Small, but clean rooms. Didn’t have breakfast as had to book for all 3 nights of the stay rather than just 1 and seemed really expensive. Very well located hotel across the road from and underground station

Family_with_children

10/10

Exceptional

15 Apr 2026

Omari

Great experience every time

4/10

Poor

13 Apr 2026

Lyn

Most uncomfortable bed, no mattress protector or topper. Unprofessional check in staff.

6/10

Pleasant

09 Apr 2026

Stephen

Nice room but very noisy so did not sleep well. Good location

Friends_and_family Family

10/10

Exceptional

09 Apr 2026

Dan

Lovely room, accommodating staff

Self

10/10

Exceptional

02 Apr 2026

Mark

Great stay. Staff excellent - especially Ghali on concierge desk.

Self

10/10

Exceptional

31 Mar 2026

Joanne

Lovely hotel right in the heart of London. Great room - friendly and professional staff and a nice bar to relax in. Didn't eat there so can't comment on the food.

Partner

8/10

Excellent

29 Mar 2026

Mark

Great location, very good breakfast, however walls are a little a thin.

Friends_and_family Family

8/10

Excellent

28 Mar 2026

Susan

Room was nice and clean only a little bit of dust on the headboard. Staff was nice and helpful and the hotel itself was very nice

Partner

8/10

Excellent

23 Mar 2026

Rebecca

Staff really great, room clean & with everything you needed. Some of the common areas looking a bit tired but that really not an issue

Partner

6/10

Pleasant

22 Mar 2026

Tess

Our stay was fine. It isn’t a luxury hotel and is ok for a quick basic stay. The bed is so hard and uncomfortable which isn’t ideal for a hotel stay although the cushions are great. The hotel seemed to be very busy when we stayed and getting through to the front desk before our stay and during was pretty impossible no one answered the phone and we kept getting cut off. In general it was ok I’d say more of a 3* hotel.

Partner

10/10

Exceptional

21 Mar 2026

Cristina

Good

6/10

Pleasant

18 Mar 2026

Lauren

The staff was friendly and accommodating. The rooms were clean. The location was ideal. I just found the rooms to be pretty noisy with road traffic and had difficulty sleeping.

Self

8/10

Excellent

17 Mar 2026

michael t

No time this tine

Business

10/10

Exceptional

07 Mar 2026

Beatrice

Clean room, accommodating staff.

Family_with_children

10/10

Exceptional

02 Mar 2026

Karen

Friends_and_family Friends

10/10

Exceptional

22 Feb 2026

Deepak

Very nice room, but noisy

Partner

4/10

Poor

21 Feb 2026

Carol

This hotel was renovated fairly recently surprisingly the bedroom was falling apart.
We had to hold the tap in the bathroom down before we could use it because it wasn’t fixed to the sink.
Pillows flattened into nothing and the air conditioning control was right behind my head so kept flashing on with a bright light every time I turned over. Added to that, the wall are paper thin, so you heard everything going on around you. Would not recommend.

Partner

4/10

Poor

18 Feb 2026

Claire

Room looked nice initially and spacious. But semen stains all over the sofa, Pictures
Not secured to wall above bed, pillows were brown and stained, shower above bath was broken. Felt dirty.

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Roberto

Excellent customer service. The willingingness by all staff to help in any way possible was noticeable.
The food was first class and attention to detail was superb.

Leisure Family_with_children

8/10

Excellent

15 Feb 2026

Vanessa

Pro - Spacious rooms!
Cons - We were initially given a room that wasn't to the standard that we expected. Small, no sofa, and had a bath with mold around the edges, and animal paintings that were rather unsettling. Not great!
However, this was quickly rectified upon speaking to reception.

6/10

Pleasant

11 Feb 2026

leanne

The room and hotel are lovely. I feel the service could be improved with better

10/10

Exceptional

08 Feb 2026

Jasmin

Beautiful hotel. Staff were very attentive on arrival and the room was very clean.

Leisure Partner

10/10

Exceptional

08 Feb 2026

Tina

Beautiful hotel excellent staff

10/10

Exceptional

06 Feb 2026

Lydia

Our stay at the Level at the Melia was fantastic, I have already recommended it to people I know. The staff were so attentive and helpful, the room was lovely, comfortable and clean, and we loved the perk of the executive lounge which comes with the Level. Everything about our stay was amazing, we’ll definitely be back.

Partner

8/10

Excellent

02 Feb 2026

Erin

Great room size, excellent facilities within the level were a real plus. Great location with easy access to the tube.

The only issue was the plug socket next to the bed was faulty, meaning this could not be used.

Partner

8/10

Excellent

01 Feb 2026

Charlie

Very nice hotel and could not fault anything other than the bed (arguably one of the most important aspects). The mattress was well past it's used by date and needs replaced in the room I was residing in.

Leisure Partner

2/10

Poor

11 Jan 2026

Santosh

no support what ever provided during my worst hotel experience.

Leisure Family

6/10

Pleasant

07 Jan 2026

Richard

Arrival staff were great and taking our bags to the room, only one of the rooms we booked was ready but

10/10

Exceptional

01 Jan 2026

Jak

Room was great with a comfortable yet modern design. Lounge access was worth it and the breakfast was amazing

Partner

10/10

Exceptional

30 Dec 2025

Rachel

Really good location within easy walking distance of the West End and tube access for areas further afield. Room was a good size and had all the amenities we needed for our stay. Would stay again and also recommend to others

Leisure Partner

6/10

Pleasant

20 Dec 2025

Robbie

The staff were brilliant, I didn't use any of the facilities or bar etc. Unfortunately the room wasn't as expected teh floor was quite dirty the surrounding of the LEDs on the ceiling were falling off and as u open the door the vent above u was falling off. the room also was boiling hot and wouldn't cool down.

Partner

10/10

Exceptional

14 Dec 2025

Mark

Very nice, but a bit of a surprise when they add on a service charge. apparently it’s a tip.

Partner

6/10

Pleasant

14 Dec 2025

Jodie

Room was really lovely, exactly as expected. However, it wasn't the friendliest atmosphere when at reception and didn't feel overly welcomed. We also paid a security deposit for the one night stay and are having to chase it up 3 weeks later.

Leisure Partner

8/10

Excellent

10 Dec 2025

Robert

Everything was really good but the breakfast did let the whole experience down. It was luke warm at its best.

Partner

2/10

Poor

01 Dec 2025

Diane

Booking was cancelled by hotel on the afternoon we were due to check in.

8/10

Excellent

30 Nov 2025

Yuko

I liked the shampoo and conditioner.

6/10

Pleasant

24 Nov 2025

Johan

The room received was not what I had booked, much smaller and lacking furniture.
The checkin was something by it self, Grace was somehow useless, but things improved when the manager stepped in.
Some few glitches here and there, like long waiting lines both in the Level lounge and the main restaurant for Breakfast, Room service menu didnt work when using QR code, no alternative printed menus when asked for it. Will I stay there again, probably not.

Business_and_leisure Self

10/10

Exceptional

24 Nov 2025

David

Stayed here loads of times, never disappoints!

Leisure Self

10/10

Exceptional

23 Nov 2025

Paul

Clean and tidy hotel. Attentive staff.

Partner

10/10

Exceptional

23 Nov 2025

Christopher Michael

There was a small issue with the shower flooding the floor of the bathroom because the shower was did not go back far enough to bloc the water. The towel on the floor was not enough to stop the water. Other than that, the staff was amazing and VERY helpful. The restaurant was clean and there was plenty of food even though the place was packed. The bartenders were very courteous, shout out to Eddie with the amazing drinks. I would book here again.

Leisure Self

10/10

Exceptional

22 Nov 2025

David

Rooms were immaculate and service in the level was amazing. Staff particularly in the lounge were very attentive and helpful. I love the benefit of the lounge as this helped me not stay in my room

Leisure Self

2/10

Poor

21 Nov 2025

Kerryann

I was really disappointed with my stay. The mattress was extremely hard without topper or mattress protector and uncomfortable, even after moving rooms, and the feather pillows had no support at all. Basic amenities such as robes, slippers, and even a toilet brush were not provided . When I raised these issues, instead of resolving them, the hotel offered me an upgrade to a junior suite for £100 extra per day — which felt unreasonable given the circumstances. Staff made me feel awkward for complaining and offered no discount or goodwill gesture.On the positive side, the decor , food, cocktails, and bar staff were excellent, which was the only highlight of the stay. Unfortunately, if you value a comfortable night’s sleep, this hotel may not be for you.

Business Self

6/10

Pleasant

20 Nov 2025

GIGI

The general staff on this property was friendly and always very helpful. However, the upper management lacked hospitality, more than once and with different people, when asking questions in person and/or over the phone I was met with impatience. They don't double check the info and just gave me a blanket response until I had to be firm to ask them to recheck before they then realize they didn't know what they were talking about in regards to my situation.

Leisure Family

8/10

Excellent

19 Nov 2025

John Michael

Surprisingly good hotel - room was nice, clean spacious and well equipped. Staff very helpful. Only boggle was a decidedly sub par breakfast buffet - massive queues for coffee

Business_and_leisure Self

8/10

Excellent

18 Nov 2025

Peter

CLEAN AND PROFESSIONAL SERVICE

10/10

Exceptional

12 Nov 2025

Anna

It was very nice here I enjoyed this hotel. Very close to everything, location was great! Hotel smelled wonderful.

Business

8/10

Excellent

03 Nov 2025

Tiffany

Rooms are clean and comfortable and quite spacious. My issue was with the noise from outside and that I had one of those interconnecting rooms which I actually said I don’t want at check in. I have stayed here many times and hence the request otherwise you can hear everything from the room next door, they need to sort this out as it can be very unpleasant. There was a lack of amenities in the room, no vanity kit or face clothes which is actually a big inconvenience! The hotel is nice it’s just the little things that need sorting out. Please add casting to the TVs as I know in the level rooms it has this, but this should be a standard feature in every room now.

Partner

8/10

Excellent

03 Nov 2025

Tiffany

Clean room, comfortable bed but lack of ambition the room and noisy outside as my room was first floor above the entrance. The property is old and doesn’t have good soundproofing, I could literally hear the guests next door as I’m sure they could me. Shower raider was broken, no vanity kit in room. Also no cast option on TV which is ridiculous in 2025, who wants to each terrestrial TV!

Partner

10/10

Exceptional

01 Nov 2025

Jane

Lovely hotel and friendly staff. Nicely decorated, clean and comfortable rooms. Location is also excellent for central London!

8/10

Excellent

28 Oct 2025

Jenna

Good option for central London.

Leisure Self

10/10

Exceptional

20 Oct 2025

Karen Sue

The breakfast had so many options that it was the best I’ve ever seen at a hotel. The room was clean, the staff helpful and the bar was nice too.

Leisure Partner

6/10

Pleasant

18 Oct 2025

Barbara

Breakfast was average… the room could have cleaner. For those reasons it was expensive. Could do better

Leisure Family

10/10

Exceptional

16 Oct 2025

Kendal

We were only passing through for one night but the staff were all great. We were able to store our lugguge while we were out exploing too.

Friends_and_family Family

10/10

Exceptional

13 Oct 2025

Louise

Great location near Euston and Regents Park. Wonderful staff, offering a top notch customer service. Bright, spacious modern room with luxury amenities. Fantastic breakfast, with made to order options for Level customers.

Self

10/10

Exceptional

13 Oct 2025

eyal

Great hotel, great staff.
Excellent breakfast and happy hour.
Really enjoyed our stay

Leisure Partner

10/10

Exceptional

13 Oct 2025

Wayne

Good