Name: Euston Square Hotel
Address: North Gower Street, 152-156, London, NW1 2LU, GB

2/10

Poor

12 Jul 2026

Gareth

Good location for Euston station however room was very shabby and needed decorating
Paint falling off ceiling in bathroom and mould in shower
Window cill filthy and furniture worn out
Mirror cracked

Felt grubby and as a tall bloke could not fit on the toilet due to size of bathroom/cupboard

Staff very nice and reception area nice rooms not good at all would not recommend and glad I was on business and not with my family

Business

6/10

Pleasant

11 Jul 2026

Katie

Visited for one night as a group, had three rooms between us. I had a superior (nice, big shower and clean enough, though was slightly concerned by the spongy floor under the shower-potential rot?) My friend had a standard with a window, and that was similar to ours, not so big & no spongy floor. Last friend had a room without a window & while it was cheap we wouldn’t expect black mould and damp smell.

While waiting to go out for breakfast in the lobby, i overheard a male staff member complaining to his colleague about someone complaining about their room and he said “the only way to book a nice room here is to get superior”. From our experience we would concur. Yes this is definitely a budget hotel (for london) but i wouldn’t expect mouldy rooms.

Friends_and_family Friends

4/10

Poor

11 Jul 2026

Oliver

The room had a very strong damp/mould smell coming from the bathroom. This appeared to be a lot of black mould in the shower, quite a few beetles in the bathroom in general. Front of house staff were all very pleasant though.

Friends_and_family Friends

8/10

Excellent

05 Jul 2026

Katy

Had an enjoyable five night stay in June with a friend in one of the two twin bed rooms, facing the interior of the building, so very quiet, albeit a small space. Our room was ready for us when we arrived early, which was a huge bonus and very appreciated. We were here during a heatwave, so the air conditioning in the room was a true lifesaver. The \"closet\" was a wooden bar with four clothes hangers sticking straight out from the wall as you walk in the door.

A note about our bathroom was that it was not well proportioned. The giant shower took of two thirds of the space and had no storage of any kind inside of it (it did have great water pressure though). The sink was a foot across at absolute most, with very little counter space to hold anything. The sliding door/wall was lightly frosted glass, but not all the way to the floor which was a little odd, so don't expect total privacy in there.

Lastly, the electronics in our room weren't operating properly. One of the lamps by the bed had burnt out and the \"suitepad\" that controlled the TV never worked. We were able to plug an HDMI cable into it and watch our own shows though.

For most of the requests we did make, the staff were very accommodating and attentive.

The hotel is in a fantastic location for travel around London since it's so near to the Euston Square and Warren Street underground stations and many buy stops. Lots of food options and grocery stores within walking distance as well.

Friends

4/10

Poor

05 Jul 2026

Emma

For the price point I would expect scrupelously clean and spotless accomodation. Unfortunately not. The bedroom entrance to the bathroom has untidy and bendy boards, black mould in the shower, paint missing from hallways and so on. There is a better finish at a premier inn.

Friends_and_family Family

8/10

Excellent

01 Jul 2026

Owen

The room did just what I needed it to, and I wasn't inside often enough for there to ber

2/10

Poor

01 Jul 2026

Ravinder

There were bugs in the bed. Hotel would not give a full refund. They said they would be getting pest control to confirm before they can give refund. But didn’t not arrange this and said they can only give 30% refund

Friends

8/10

Excellent

30 Jun 2026

Peter

Fairly basic hotel but fit for purpose and good value for the price

Self

8/10

Excellent

21 Jun 2026

Jackie

A perfectly pleasant hotel but what is with it with the glass fronted bathrooms? Never pleasant. Check in was a clart but apart from that all good.

Family

10/10

Exceptional

21 Jun 2026

Ellie

Fantastic service ! Was allowed to check in a bit early as room was ready.
I am 8months pregnant and the lovely staff brought me up a complimentary fruit platter to my room !
Overall great hotel and fantastic staff, very helpful.

Self

8/10

Excellent

20 Jun 2026

Nathalie

Close to Euston and underground stations. Clean and modern room. Air con was a bonus as it’s very hot in London at the moment. Decent hotel for a short stay or event.

Partner

10/10

Exceptional

20 Jun 2026

Holly

My daughter travelled to London for a concert at Wembley Stadium and was allowed to check in early with no extra cost and staff was really really helpful

Friends_and_family Friends

10/10

Exceptional

18 Jun 2026

Kimberly

Clean and modern, close to tine stations, Tesco/M&S/Sainsburys and Greggs or Pret. Really appreciated the air conditioning!

Family_with_children

4/10

Poor

18 Jun 2026

David

Shocking place! Not good value for money at all. Air con buzzes every 30 minutes, the double glazed windows are not noise proof at all. Right next to a main road & constant noise from traffic, ambulance noise from the near by hospital, no sound blocking at all, and to add to it all the shower drips!!

The shower tray is mouldy, the wood is swollen around the sink where it is damp, and the bed is the most uncomfortable bed I’ve ever slept in

Self

6/10

Pleasant

17 Jun 2026

Mamdouh

Decent hotel for business travellers that won’t spend much time in the room.

Self

8/10

Excellent

15 Jun 2026

Margaret

Clean room with ample space for an overnight stay. Great distance from Euston Station and easy walking distance to Kings Cross & St Pancras stations.

8/10

Excellent

12 Jun 2026

Christine

Good stay and good location but Best regards aware; steps to front door with heavy case are tricky. Discovered lift next to door much later but looked like it wasn’t available use and no instruction obvious. I booked it cos of air con on hottest weekend but air con was pathetic and windows are locked/sealed shut. Noise still coming from bathroom window. The frosted glass screening shower was still a bit revealing at night with lights on. I took sucker hooks and hung clothes across the plain glass part of the screen for privacy. Lovely twin room tho. Same as on website. Good space and view of Kraft streets. Felt like we were going for a job interview when sitting down at reception table (unusual) 😀 Overall just a few niggles but generally a good experience thank you. Would stay again!

Family

8/10

Excellent

09 Jun 2026

Steven

The rooms are small but modern. Location is great. Easy access to Warren street tube, UCL hospital and the British Lobrary

Self

6/10

Pleasant

31 May 2026

Rebecca Jayne

The bed was very small for 2 adults... possibly a small double rather than normal double.
General room decor etc was clean and newish, but the corridors were scruffy and tired.

Partner

10/10

Exceptional

30 May 2026

Alexandru

the staff were friendly, nothing bad to say

8/10

Excellent

24 May 2026

Mark

Hotel is in a great location, 20 minute walk to the centre. Room was nice and shower was great. Only thing that we noticed was the room was damp and it had towels on the window sill to collect the moisture. Other than that, great!

Partner

6/10

Pleasant

19 May 2026

Stephanie

Room was much smaller than pictures shown. It was a double with a bed right up to the window ledge. There’s no way 2 people could sleep in that. Lack of shelves and nowhere suitable to hang my clothes, hangers over a tea coffee making area are not suitable places to hang my clothes.

Self

8/10

Excellent

15 May 2026

Andrew

Cheap flooring lifting up due to water escaping from the shower.

Partner

8/10

Excellent

15 May 2026

espen

Clean and nice hotel. Staff was helpful

Friends_and_family Family

10/10

Exceptional

11 May 2026

Laura

Close to Euston and easy to access

Business

6/10

Pleasant

10 May 2026

Danuta

The room was tiny !! And bathroom even smaller!!! Not very private either - a glass door ?? glad it was only one night will not be revisiting

Partner

6/10

Pleasant

10 May 2026

Anthony

For a superior room, it was not very superior.
No wardrobe, very basic feel to the room.
Noisey to being ground floor street facing, double glazing didnt keep the noise low, and bulit in blinds on one window broke.
Sockets on the bed were too high up.

Partner

10/10

Exceptional

05 May 2026

Robert

Clean, well-maintained hotel in a very convenient location.

Partner

4/10

Poor

02 May 2026

Philip

Good continental breakfast

Self

8/10

Excellent

29 Apr 2026

Paul F.

Convenient location. Shower door slides to open and close but my room’s got stuck while inside.

Partner

8/10

Excellent

29 Apr 2026

Antony

Friendly staff, good location and would stay again.

Partner

8/10

Excellent

25 Apr 2026

Una

Didn’t use the bar or have breakfast but had a pizza when arrived. It was good. The restaurant needs some TLC.
Had a good sleep. Shower excellent but toilet and washbasin too close together

Partner

8/10

Excellent

20 Apr 2026

Edwin Guillermo Leon

The room was very clean but very small. Another negative aspect was that the bathroom walls were transparent.

Family

10/10

Exceptional

15 Apr 2026

Philip

Comfortable well equipped king room with excellent shower. Really good on site restaurant with top class cooking. Very helpful reception and restaurant staff. Philip Newman

Self

8/10

Excellent

10 Apr 2026

Arketa

Room was clean and neat. Slightly bigger room would be better for twin beds. Overall, a good place to stay and location ideal for train travel.

Family_with_children

6/10

Pleasant

06 Apr 2026

Adam

Room was small but clean. The Floor in the room and in the shower was very uneven. The floor in the shower felt like it was going to break.

Partner

8/10

Excellent

28 Mar 2026

Anthony

Staff very helpful and great location for transport network

8/10

Excellent

24 Mar 2026

Kin Pong

The location is very good, so close to the underground.

Family_with_children

10/10

Exceptional

21 Mar 2026

John

Clean and good location hotel

6/10

Pleasant

15 Mar 2026

Patty

Room was small but adequate for a short stay for one person
Bed comfortable but not luxurious.
Facilities okay - but in need of a bit of TLC.
Check in seamless and reception staff weee friendly
Handy for train station and central London so decent value for money

Self

10/10

Exceptional

14 Mar 2026

Kimberley

Second time ataying at the wuston square. It is absolutely ideal for one night stays, clean with very attentive staff. Great. Price. Easy for the train station.

Friends_and_family Friends

6/10

Pleasant

12 Mar 2026

Mamdouh

Nice location but generally average to below-average hotel in terms of rooms, amenities, and cleanliness.

10/10

Exceptional

07 Mar 2026

Richard

Had a fantastic stay as always. Mira went out her way to get me a new room when the original one was too small for my size. A* staff abd a great location thank you will be back

10/10

Exceptional

04 Mar 2026

Ian

Excellent location for visiting all sites in London. Right next to Euston Square tube station and Euston. Hotel staff very friendly. Went for twin room for more space and windows. Flexible, allowing late check out and check in and luggage storage. Very pleasant stay.

Partner

8/10

Excellent

22 Feb 2026

Benjamin

Great location, friendly staff

8/10

Excellent

12 Feb 2026

Carol

Clean room

Friends_and_family Friends

6/10

Pleasant

11 Jan 2026

Karen

Was ok, check in and out was a bit long

2/10

Poor

04 Jan 2026

HUEN YEE

After a full day of travelling around London, I took a quick shower on a −2°C night, but the hot water suddenly stopped during my shower. I informed the front desk, but they refused to change my room and only told me to restart the boiler. This was not helpful. Poor service and facilities.

Leisure Partner

8/10

Excellent

03 Jan 2026

Lee

Brilliant location. Small bed. Tiny bathroom. If you’re more than 6ft, your legs will be too long to sit on the loo.

Partner

10/10

Exceptional

31 Dec 2025

Catherine

Warm.& friendly staff

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

peter

Great location, room, staff
Will use again

Leisure Family

8/10

Excellent

23 Dec 2025

Ralph Neville

Fabulous amenties and great location

8/10

Excellent

13 Dec 2025

Sarah

A few things I hadn't expected, such as the double room being very small and the bathroom being a glass cubicle within the bedroom. However, staff were amazing and really took care of us, finding us an alternative room that was much better suited to our needs. Great breakfast too, with good vegetarian choices. Can't praise the staff enough!

Business Family

10/10

Exceptional

11 Dec 2025

S

A lovely hotel, ideally located near Euston station. Smart, spotless room with a generously sized en suite with shower.
Quiet, given its proximity to such a busy main road.
Staff were friendly and helpful.
I was able to leave luggage with them after I'd checked out which was a great help (I was able to collect just before catching my train).
I didnt use the restaurant this time, but it was busy, which is always a good sign.
I was very pleased with my stay here and will stay again and will recommend to others.

Friends_and_family Family

2/10

Poor

11 Dec 2025

Michelle

The room was very dirty / the headboard was badly stained. I was charged a 3% service charge that I was not informed about; I asked for the charge to be refunded and it has not been. I made the booking via a third party and the invoice total was less than the amount paid, the staff were very unhelpful. I would not recommend this hotel

Business Self

6/10

Pleasant

05 Dec 2025

Laurance

Very basic hotel to be honest… more like a youth hostel in terms of amenities. Room wasn’t great - but it served a purpose. Shower was great to use, but very smelly when not in use.

Business Self

10/10

Exceptional

05 Dec 2025

Stacey

Warm welcome

6/10

Pleasant

03 Dec 2025

Claire

Ok basic room in a handy spot, hot water took a long time to run through (waste of water and time), overall would stay again for proximity to Euston Station

Business

2/10

Poor

28 Nov 2025

Scott

We didn’t have any hot water in the bathroom and we were woken up by a faulty fire alarm in our room at 1am and 6am, hotel didnt give us a proper refund considering this disruption, would not recommend.

8/10

Excellent

23 Nov 2025

K W

The room is clean and tidy though it is pretty small. Hotel staff are polite and helpful.

Friends_and_family Family

10/10

Exceptional

22 Nov 2025

Rebecca

The room and beddings are clean but quite small. Room service is great.
Location is excellent, easily accessible to different Subway lines.
Overall, the stay is comfortable.

Partner

10/10

Exceptional

21 Nov 2025

George

The room was good and clean .staff very friendly and helpful could not have been any better.

Leisure Partner

8/10

Excellent

18 Nov 2025

John

Didn't have breakfast there but I did have a small meal the night we arrived and the parsnip soup was excellent. Staff were very good and helpful; the room was clean and well maintained; and the location excellent - walking distance to Euston Station. Would happily go there again!!

10/10

Exceptional

15 Nov 2025

Seon

Short 1-night work stay. Staff super helpful and friendly. Room clean and very warm (which is very important this time of year). Would stay again for sure.

Business Self

6/10

Pleasant

15 Nov 2025

Cynthia

Room was fine overall - bit dingy

4/10

Poor

15 Nov 2025

Anna

Window was leaking and let rain in so floor was wet. No electrical sockets worked in room, assumed didn’t work due to water ingress.

Business

8/10

Excellent

08 Nov 2025

John

We arrived 3 hours early and the staff were great let us check in early, room was clean but on the small side, food looked good but never had Breakfast.
Expensive for a standard double £171, location was perfect not far from the station, staff could not fault, just pricy fot the size of the room.

Partner

10/10

Exceptional

08 Nov 2025

Lesley

The staff were very welcoming and we even got an upgrade. The room was spotless and we had dinner in the restaurant which was first class service. We weren't leaving London until much later in the day and they allowed us to leave our luggage with them. Excellent service in all areas x

Leisure Family

6/10

Pleasant

04 Nov 2025

Edward

The room smelt so bad that I had to move

Business

8/10

Excellent

03 Nov 2025

Benjamin

Very warm room, aircon very little power

8/10

Excellent

01 Nov 2025

Ben

Good hotel, convenient location for work needs

10/10

Exceptional

30 Oct 2025

Ryley

Rooms were quite small but expected in the heart of London. Staff were very friendly and welcoming.

Leisure Family

4/10

Poor

28 Oct 2025

Thomas

I had booked 2 night stay in a twin room. The room was clean and the beds were comfortable. Unfortunately we didn't have hot water on our first morning but this was recitified once I had notified reception. One thing did annoy me. When one checks into hotels it is not uncommon to be asked to register a credit card and a small nominal transaction takes place, (I assume to check the card works) in case of any billable extras. We had paid for our room in advance and didn't require any extras. However, having checked out (and because i had pre paid) I later noticed on my credit card transactions an additional £9.61 charge against my card. I rang the hotel to ask why I had been charged and was told that it was a service fee which goes to the staff. On the basis I had no hot water on our first day and the fact that wasn't informed of the service fee I asked for it to refunded. I made my first request the day I checked out and was told I would be refunded immediately. One week later I still wasn't refunded so contacted the hotel again who said again they would immediately refund me. 24 hours later they still haven't. Guess who I will be ringing tomorrow.

Friends_and_family Family

8/10

Excellent

28 Oct 2025

Paul

Great - lovely staff.

10/10

Exceptional

26 Oct 2025

Nona

The staff and overall experience was excellent

Leisure Self

4/10

Poor

26 Oct 2025

Jonathan

Not good

Small room, undeclared service costs were made, and service workers are not friendly

Partner

2/10

Poor

19 Oct 2025

Graeme

Full of black spot mould

Leisure Family

8/10

Excellent

17 Oct 2025

Michael

no thank you

Leisure Self

6/10

Pleasant

17 Oct 2025

Calum

Nice hotel but cleanliness could be better

The hotel is conveniently located near Euston. Check in was quick and the staff were very friendly and helpful. Unfortunately after I got to my room it didn’t look like it had been properly cleaned as there was hair on the bedding etc. The front desk staff were very apologetic and moved me to another room without any issue. This room was better but unfortunately there were still some issues with the cleanliness of the bathroom. The ceiling was covered in mould in the shower and the sink had no plug meaning I could see the horrible bacterial growth in the drain. It also smelled bad when running the tap. I couldn’t bring myself to go down again so just dealt with it. Aside from this the hotel is good, breakfast was nice and reasonably priced and the beds were comfortable. Rooms were air conditioned and some of them have a mini fridge.

Business

8/10

Excellent

13 Oct 2025

Patricia

Clean room, friendly staff.

Friends_and_family Friends

6/10

Pleasant

12 Oct 2025

Davina

Not the greatest area to stay in. Our view from our window was a homeless camp.
The room very small and shower toilet in same room just separated by a screen . Room was clean, bed very comfy but old leak patches on ceiling.
Room service food overpriced .

Partner

8/10

Excellent

09 Oct 2025

Helen

The hotel was lovely and the staff were very friendly and helpful. However, there was a terrible smell of drains in both rooms 11 and 12 for the 2 rooms we booked. This made it difficult to sleep due to the smell. I did mention it to the lady on reception who said that she would refund both our rooms by 20% but have not had anything through from you.

Business

6/10

Pleasant

08 Oct 2025

Curtis

I felt the room stark like a dormitory feel.

Leisure Partner

10/10

Exceptional

07 Oct 2025

Ca

The room was small but well thought out so it didn't feel too boxy. Bathroom was brand new and the shower was excellent! We found the bed very small for two people but the mattress was comfortable. AC/Heating worked well. The TV was switched on via an ipad and that didn't work in our room, but we did not miss it. Reception staff was excellent and went out of their way to help out with whatever was needed. Location is excellent, right next to Euston Sq station so would definitely stay again for a London trip

Partner

6/10

Pleasant

27 Sep 2025

Sarah

Hair on the towel rail and extremely slow check in with no data protection because of shared check in desk.

Partner

6/10

Pleasant

26 Sep 2025

Allison

The room was like a matchbox for the price I would have liked more space...our walk in wardrobe was bigger..! 🙄

10/10

Exceptional

19 Sep 2025

Diego

Euston Hotel was amazing and saved our trip. Would highly stay there again & recommend!

Leisure Partner

8/10

Excellent

17 Sep 2025

Chay

Room had everything I needed for an overnight business stay, with really friendly staff.

Business Self

10/10

Exceptional

16 Sep 2025

Patricia

We had an excellent time at this hotel, esp. after we were moved to a larger, brighter twin room than the original one (our first night). Although there weren't many places to hang or put clothing in either room, the shower was great and everything worked well. (The TV in both rooms we experienced was tiny though and I could hardy see it from the bed.) I realize that the size and format of the rooms varies considerably within the hotel and even within a category. The staff were very accommodating and the (paid) breakfast was great. Although there's an elevator in the hotel, be ready to drag yourself and your suitcases up quite a few stairs to get into the hotel. The location is fantastic and the windows are well sound-proofed.

8/10

Excellent

16 Sep 2025

Katie

Room, bed and bathroom very small but was clean. Convenient location for the tube stations we needed (Euston and Warren Street).

Partner

6/10

Pleasant

14 Sep 2025

Tracey

Property was within easy distance to Euston Station even with walking support. Hotel was pleasant as were the staff.
I think that upon checking in, it would have been useful to explain the 3rd person surcharge for a double room as there wasn’t room to swing a cat. The room was noisy but to be expected in central London.
The bar/restaurant seemed nice but there were a few unsavoury looking characters coming in & out swapping phones behind the bar which made us feel uncomfortable.
We had breakfast on our first morning but we decided to cancel. The second morning as we didn’t feel it was value for money and we sought breakfast elsewhere. Would we stay again? Possibly not, there are plenty of other hotels to try first unless they were all full of course.

Business_and_leisure Partner

10/10

Exceptional

04 Sep 2025

James

Property was beautiful inside and out with very friendly staff. Highly recommend!

Leisure Partner

8/10

Excellent

03 Sep 2025

Peter

Hotel was fine for a one stay before departing on the Eurostar.

Leisure Partner

4/10

Poor

03 Sep 2025

Verified traveler

Disappointing room, lovely staff

The hotel is in a good location for those who like to walk and take in their surroundings. It's only a very short walk from Euston station which is great. We weren't aware of the roadworks going on outside the hotel prior to arrival and it was quite noisy early in the morning, as it was overall.
I cannot fault the staff who were friendly and kindly allowed us to store our luggage once checked out, whilst we had a few hours to kill waiting for the train.
The room was not worth the money we paid, and the added service charge we had to pay on arrival. The blind was dirty and mouldy, the woodwork in the bedroom was rotting from the shower and smelled damp. The main shower head wasn't working properly and the pipes to the detachable shower head were mouldy and splitting. There were holes in the towels and the room itself was all scuffed and marked across the walls. The bed was comfy enough, it just overall wasn't worth the cost.

Partner

6/10

Pleasant

03 Sep 2025

Amrick

Great location, shops and restaurants and bars nearby as well as brilliant tube and train links. The hotel room was adequate although a bit small and dark. There was also a buzzy sound going off constantly during the night, and then would go away for a while but then would sometimes occur in quick succession.

Partner

6/10

Pleasant

02 Sep 2025

Deborah

Ok but not great choice

The staff were very nice, but our room was very small with no carpets on the floor. The location near Euston Station was great.

Partner

4/10

Poor

01 Sep 2025

Leanne

Ive stayed here once before and it was fine. Id booked a windowless room and was told upon check in we could have a complimentary upgrade to a room with a window. The window looked out onto a metal ventilation system of some form so completely pointless. The shower had balck mould all around the silicone which was disgusting! The cleaners came at 8am to clean the room next door and was laughing extremely loud, slamming toilet lids etc not even attempting to be quiet so early

8/10

Excellent

01 Sep 2025

Chad

The hotel's location is great. Easy walkable from Euston station and right on top of Euston Square tube station. The hotel was clean and the staff were friendly and courteous. It is on a busy street and the windows are not sound proof, as advertised. Also, there was a machine connected to our air conditioning unit in our room that malfunctioned creating a loud buzzing noise every half an hour so!

Leisure Partner

6/10

Pleasant

29 Aug 2025

Rachael

The location near the train station was convenient, but surrounding area felt unsafe with trash and homeless people.

8/10

Excellent

23 Aug 2025

Laura

Handy for an overnight stay near Euston Station. Comfy beds and clean enough but fast food wrappers lying on the floor of the lift were apparently of little concern to reception staff.

Partner