Euston Square Hotel

United Kingdom , London
LONDON, North Gower Street, 152-156
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100 reviews shown

6/10

Pleasant

15 Mar 2026

Patty

Room was small but adequate for a short stay for one person
Bed comfortable but not luxurious.
Facilities okay - but in need of a bit of TLC.
Check in seamless and reception staff weee friendly
Handy for train station and central London so decent value for money

Self

10/10

Exceptional

14 Mar 2026

Kimberley

Second time ataying at the wuston square. It is absolutely ideal for one night stays, clean with very attentive staff. Great. Price. Easy for the train station.

Friends_and_family Friends

6/10

Pleasant

12 Mar 2026

Mamdouh

Nice location but generally average to below-average hotel in terms of rooms, amenities, and cleanliness.

10/10

Exceptional

07 Mar 2026

Richard

Had a fantastic stay as always. Mira went out her way to get me a new room when the original one was too small for my size. A* staff abd a great location thank you will be back

10/10

Exceptional

04 Mar 2026

Ian

Excellent location for visiting all sites in London. Right next to Euston Square tube station and Euston. Hotel staff very friendly. Went for twin room for more space and windows. Flexible, allowing late check out and check in and luggage storage. Very pleasant stay.

Partner

8/10

Excellent

22 Feb 2026

Benjamin

Great location, friendly staff

8/10

Excellent

12 Feb 2026

Carol

Clean room

Friends_and_family Friends

6/10

Pleasant

11 Jan 2026

Karen

Was ok, check in and out was a bit long

2/10

Poor

04 Jan 2026

HUEN YEE

After a full day of travelling around London, I took a quick shower on a −2°C night, but the hot water suddenly stopped during my shower. I informed the front desk, but they refused to change my room and only told me to restart the boiler. This was not helpful. Poor service and facilities.

Leisure Partner

8/10

Excellent

03 Jan 2026

Lee

Brilliant location. Small bed. Tiny bathroom. If you’re more than 6ft, your legs will be too long to sit on the loo.

Partner

10/10

Exceptional

31 Dec 2025

Catherine

Warm.& friendly staff

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

peter

Great location, room, staff
Will use again

Leisure Family

8/10

Excellent

23 Dec 2025

Ralph Neville

Fabulous amenties and great location

8/10

Excellent

13 Dec 2025

Sarah

A few things I hadn't expected, such as the double room being very small and the bathroom being a glass cubicle within the bedroom. However, staff were amazing and really took care of us, finding us an alternative room that was much better suited to our needs. Great breakfast too, with good vegetarian choices. Can't praise the staff enough!

Business Family

10/10

Exceptional

11 Dec 2025

A lovely hotel, ideally located near Euston station. Smart, spotless room with a generously sized en suite with shower.
Quiet, given its proximity to such a busy main road.
Staff were friendly and helpful.
I was able to leave luggage with them after I'd checked out which was a great help (I was able to collect just before catching my train).
I didnt use the restaurant this time, but it was busy, which is always a good sign.
I was very pleased with my stay here and will stay again and will recommend to others.

Friends_and_family Family

2/10

Poor

11 Dec 2025

Michelle

The room was very dirty / the headboard was badly stained. I was charged a 3% service charge that I was not informed about; I asked for the charge to be refunded and it has not been. I made the booking via a third party and the invoice total was less than the amount paid, the staff were very unhelpful. I would not recommend this hotel

Business Self

6/10

Pleasant

05 Dec 2025

Laurance

Very basic hotel to be honest… more like a youth hostel in terms of amenities. Room wasn’t great - but it served a purpose. Shower was great to use, but very smelly when not in use.

Business Self

10/10

Exceptional

05 Dec 2025

Stacey

Warm welcome

6/10

Pleasant

03 Dec 2025

Claire

Ok basic room in a handy spot, hot water took a long time to run through (waste of water and time), overall would stay again for proximity to Euston Station

Business

2/10

Poor

28 Nov 2025

Scott

We didn’t have any hot water in the bathroom and we were woken up by a faulty fire alarm in our room at 1am and 6am, hotel didnt give us a proper refund considering this disruption, would not recommend.

8/10

Excellent

23 Nov 2025

K W

The room is clean and tidy though it is pretty small. Hotel staff are polite and helpful.

Friends_and_family Family

10/10

Exceptional

22 Nov 2025

Rebecca

The room and beddings are clean but quite small. Room service is great.
Location is excellent, easily accessible to different Subway lines.
Overall, the stay is comfortable.

Partner

10/10

Exceptional

21 Nov 2025

George

The room was good and clean .staff very friendly and helpful could not have been any better.

Leisure Partner

8/10

Excellent

18 Nov 2025

John

Didn't have breakfast there but I did have a small meal the night we arrived and the parsnip soup was excellent. Staff were very good and helpful; the room was clean and well maintained; and the location excellent - walking distance to Euston Station. Would happily go there again!!

10/10

Exceptional

15 Nov 2025

Seon

Short 1-night work stay. Staff super helpful and friendly. Room clean and very warm (which is very important this time of year). Would stay again for sure.

Business Self

6/10

Pleasant

15 Nov 2025

Cynthia

Room was fine overall - bit dingy

4/10

Poor

15 Nov 2025

Anna

Window was leaking and let rain in so floor was wet. No electrical sockets worked in room, assumed didn’t work due to water ingress.

Business

8/10

Excellent

08 Nov 2025

John

We arrived 3 hours early and the staff were great let us check in early, room was clean but on the small side, food looked good but never had Breakfast.
Expensive for a standard double £171, location was perfect not far from the station, staff could not fault, just pricy fot the size of the room.

Partner

10/10

Exceptional

08 Nov 2025

Lesley

The staff were very welcoming and we even got an upgrade. The room was spotless and we had dinner in the restaurant which was first class service. We weren't leaving London until much later in the day and they allowed us to leave our luggage with them. Excellent service in all areas x

Leisure Family

6/10

Pleasant

04 Nov 2025

Edward

The room smelt so bad that I had to move

Business

8/10

Excellent

03 Nov 2025

Benjamin

Very warm room, aircon very little power

8/10

Excellent

01 Nov 2025

Ben

Good hotel, convenient location for work needs

10/10

Exceptional

30 Oct 2025

Ryley

Rooms were quite small but expected in the heart of London. Staff were very friendly and welcoming.

Leisure Family

4/10

Poor

28 Oct 2025

Thomas

I had booked 2 night stay in a twin room. The room was clean and the beds were comfortable. Unfortunately we didn't have hot water on our first morning but this was recitified once I had notified reception. One thing did annoy me. When one checks into hotels it is not uncommon to be asked to register a credit card and a small nominal transaction takes place, (I assume to check the card works) in case of any billable extras. We had paid for our room in advance and didn't require any extras. However, having checked out (and because i had pre paid) I later noticed on my credit card transactions an additional £9.61 charge against my card. I rang the hotel to ask why I had been charged and was told that it was a service fee which goes to the staff. On the basis I had no hot water on our first day and the fact that wasn't informed of the service fee I asked for it to refunded. I made my first request the day I checked out and was told I would be refunded immediately. One week later I still wasn't refunded so contacted the hotel again who said again they would immediately refund me. 24 hours later they still haven't. Guess who I will be ringing tomorrow.

Friends_and_family Family

8/10

Excellent

28 Oct 2025

Paul

Great - lovely staff.

10/10

Exceptional

26 Oct 2025

Nona

The staff and overall experience was excellent

Leisure Self

4/10

Poor

26 Oct 2025

Jonathan

Not good

Small room, undeclared service costs were made, and service workers are not friendly

Partner

2/10

Poor

19 Oct 2025

Graeme

Full of black spot mould

Leisure Family

8/10

Excellent

17 Oct 2025

Michael

no thank you

Leisure Self

6/10

Pleasant

17 Oct 2025

Calum

Nice hotel but cleanliness could be better

The hotel is conveniently located near Euston. Check in was quick and the staff were very friendly and helpful. Unfortunately after I got to my room it didn’t look like it had been properly cleaned as there was hair on the bedding etc. The front desk staff were very apologetic and moved me to another room without any issue. This room was better but unfortunately there were still some issues with the cleanliness of the bathroom. The ceiling was covered in mould in the shower and the sink had no plug meaning I could see the horrible bacterial growth in the drain. It also smelled bad when running the tap. I couldn’t bring myself to go down again so just dealt with it. Aside from this the hotel is good, breakfast was nice and reasonably priced and the beds were comfortable. Rooms were air conditioned and some of them have a mini fridge.

Business

8/10

Excellent

13 Oct 2025

Patricia

Clean room, friendly staff.

Friends_and_family Friends

6/10

Pleasant

12 Oct 2025

Davina

Not the greatest area to stay in. Our view from our window was a homeless camp.
The room very small and shower toilet in same room just separated by a screen . Room was clean, bed very comfy but old leak patches on ceiling.
Room service food overpriced .

Partner

8/10

Excellent

09 Oct 2025

Helen

The hotel was lovely and the staff were very friendly and helpful. However, there was a terrible smell of drains in both rooms 11 and 12 for the 2 rooms we booked. This made it difficult to sleep due to the smell. I did mention it to the lady on reception who said that she would refund both our rooms by 20% but have not had anything through from you.

Business

6/10

Pleasant

08 Oct 2025

Curtis

I felt the room stark like a dormitory feel.

Leisure Partner

10/10

Exceptional

07 Oct 2025

The room was small but well thought out so it didn't feel too boxy. Bathroom was brand new and the shower was excellent! We found the bed very small for two people but the mattress was comfortable. AC/Heating worked well. The TV was switched on via an ipad and that didn't work in our room, but we did not miss it. Reception staff was excellent and went out of their way to help out with whatever was needed. Location is excellent, right next to Euston Sq station so would definitely stay again for a London trip

Partner

6/10

Pleasant

27 Sep 2025

Sarah

Hair on the towel rail and extremely slow check in with no data protection because of shared check in desk.

Partner

6/10

Pleasant

26 Sep 2025

Allison

The room was like a matchbox for the price I would have liked more space...our walk in wardrobe was bigger..! 🙄

10/10

Exceptional

19 Sep 2025

Diego

Euston Hotel was amazing and saved our trip. Would highly stay there again & recommend!

Leisure Partner

8/10

Excellent

17 Sep 2025

Chay

Room had everything I needed for an overnight business stay, with really friendly staff.

Business Self

10/10

Exceptional

16 Sep 2025

Patricia

We had an excellent time at this hotel, esp. after we were moved to a larger, brighter twin room than the original one (our first night). Although there weren't many places to hang or put clothing in either room, the shower was great and everything worked well. (The TV in both rooms we experienced was tiny though and I could hardy see it from the bed.) I realize that the size and format of the rooms varies considerably within the hotel and even within a category. The staff were very accommodating and the (paid) breakfast was great. Although there's an elevator in the hotel, be ready to drag yourself and your suitcases up quite a few stairs to get into the hotel. The location is fantastic and the windows are well sound-proofed.

8/10

Excellent

16 Sep 2025

Katie

Room, bed and bathroom very small but was clean. Convenient location for the tube stations we needed (Euston and Warren Street).

Partner

6/10

Pleasant

14 Sep 2025

Tracey

Property was within easy distance to Euston Station even with walking support. Hotel was pleasant as were the staff.
I think that upon checking in, it would have been useful to explain the 3rd person surcharge for a double room as there wasn’t room to swing a cat. The room was noisy but to be expected in central London.
The bar/restaurant seemed nice but there were a few unsavoury looking characters coming in & out swapping phones behind the bar which made us feel uncomfortable.
We had breakfast on our first morning but we decided to cancel. The second morning as we didn’t feel it was value for money and we sought breakfast elsewhere. Would we stay again? Possibly not, there are plenty of other hotels to try first unless they were all full of course.

Business_and_leisure Partner

10/10

Exceptional

04 Sep 2025

James

Property was beautiful inside and out with very friendly staff. Highly recommend!

Leisure Partner

8/10

Excellent

03 Sep 2025

Peter

Hotel was fine for a one stay before departing on the Eurostar.

Leisure Partner

4/10

Poor

03 Sep 2025

Verified traveler

Disappointing room, lovely staff

The hotel is in a good location for those who like to walk and take in their surroundings. It's only a very short walk from Euston station which is great. We weren't aware of the roadworks going on outside the hotel prior to arrival and it was quite noisy early in the morning, as it was overall.
I cannot fault the staff who were friendly and kindly allowed us to store our luggage once checked out, whilst we had a few hours to kill waiting for the train.
The room was not worth the money we paid, and the added service charge we had to pay on arrival. The blind was dirty and mouldy, the woodwork in the bedroom was rotting from the shower and smelled damp. The main shower head wasn't working properly and the pipes to the detachable shower head were mouldy and splitting. There were holes in the towels and the room itself was all scuffed and marked across the walls. The bed was comfy enough, it just overall wasn't worth the cost.

Partner

6/10

Pleasant

03 Sep 2025

Amrick

Great location, shops and restaurants and bars nearby as well as brilliant tube and train links. The hotel room was adequate although a bit small and dark. There was also a buzzy sound going off constantly during the night, and then would go away for a while but then would sometimes occur in quick succession.

Partner

6/10

Pleasant

02 Sep 2025

Deborah

Ok but not great choice

The staff were very nice, but our room was very small with no carpets on the floor. The location near Euston Station was great.

Partner

4/10

Poor

01 Sep 2025

Leanne

Ive stayed here once before and it was fine. Id booked a windowless room and was told upon check in we could have a complimentary upgrade to a room with a window. The window looked out onto a metal ventilation system of some form so completely pointless. The shower had balck mould all around the silicone which was disgusting! The cleaners came at 8am to clean the room next door and was laughing extremely loud, slamming toilet lids etc not even attempting to be quiet so early

8/10

Excellent

01 Sep 2025

Chad

The hotel's location is great. Easy walkable from Euston station and right on top of Euston Square tube station. The hotel was clean and the staff were friendly and courteous. It is on a busy street and the windows are not sound proof, as advertised. Also, there was a machine connected to our air conditioning unit in our room that malfunctioned creating a loud buzzing noise every half an hour so!

Leisure Partner

6/10

Pleasant

29 Aug 2025

Rachael

The location near the train station was convenient, but surrounding area felt unsafe with trash and homeless people.

8/10

Excellent

23 Aug 2025

Laura

Handy for an overnight stay near Euston Station. Comfy beds and clean enough but fast food wrappers lying on the floor of the lift were apparently of little concern to reception staff.

Partner

6/10

Pleasant

21 Aug 2025

SIERRA

Great area but wish they would provide conditioner like every other hotel.

6/10

Pleasant

20 Aug 2025

Louise

Front desk needs better marketing skills for building partnerships within the community for visitors to utilise. Pad in room does not have Internet connection for most of the options. Limited toiletries, those there were watered down. No extra bedding in the room. Blind in window does not come down, only one working blind. Not enough milk in room to make multiple cups. Fridge not stocked, so having to get supplies from shop. Price steep based on the above.

Leisure Family

10/10

Exceptional

20 Aug 2025

Joanna

Fantastic stay

When we arrived we had a quick and friendly check in and the first impressions of the hotel were good. The room was lovely, clean and spacious with everything we needed. It was a nice surprise when a member of staff knocked on the door with a selection of fresh fruit because we were the hotel's 'VIP of the day'. This was a lovely extra touch. I would definitely stay again

Friends_and_family Friends

10/10

Exceptional

18 Aug 2025

Harriet

The location was great. The staff was kind, helpful, accommodating on every way possible. We had two rooms and they allowed us to have an available room immediately and later they offered a bigger room. The only problem was the water pressure in sink and shower and hot water often in the sink instead of cold. We will stay here again.

Leisure Family

6/10

Pleasant

17 Aug 2025

Megan

The shower ceiling was mouldy, dirt around edges of shower tray. The TV in the room was tiny and set in the corner of the room against the wall so really unwatchable. The TV was controlled by a tablet which wasn't charged when we arrived so we had to wait til it was charged before we could use it. No room to move around as the room was absolutely tiny. Noise from the road was so loud it kept us awake most of the night. And from the window all you could see was the encampment of tents set up on the opposite side of the road. It didn't feel very safe walking around on the evening

Leisure Family_with_children

10/10

Exceptional

09 Aug 2025

Anne

Great room and facilities and very accessible to tube

8/10

Excellent

02 Aug 2025

Olivia

Easy access, comfortable bed, very pleasant stay

Leisure Friends

10/10

Exceptional

01 Aug 2025

Karen

The hotel is very conveniently located for a number of tube lines with a lot of bars and restaurants being within walking distance. The beds are comfortable, the showers big and powerful. The rooms can sometimes be on the smaller side but that's London for you! It has been quiet every time we have stayed. Check in and out is quick and efficient. The staff are friendly and professional. The breakfasts are great, although we don't have them often as I'm not really a breakfast person. They always store our luggage in a locked room with a ticket number on our checkout day until we come back at the end of the day.

Leisure Partner

8/10

Excellent

28 Jul 2025

Robert

Good location

This was our second stay at this hotel but this time we were slightly disappointed because of issues with room condition. However staff were helpful and able to fix some of the issues. Elevator buttons in lobby did not work so it was difficult to know if elevator was coming. Room was small as was bathroom but bed was very comfortable. It’s in a good location close to two tube stops.

Partner

8/10

Excellent

26 Jul 2025

Yamil

Could not figure out how to turn on the tv if it actually worked via tablet. Small toilet space but overall good room for staying one night.

Leisure Self

4/10

Poor

24 Jul 2025

Anoushka

Lovely staff and welcome. Room was really small and dingy. Towel was tiny probably big enough for a small child. Wasn’t the cleanest - there were hairs everywhere.

Business Self

10/10

Exceptional

22 Jul 2025

Rebecca

Staff were so friendly. Got a room without a view which meant it was quiet as it was away ftom road. Easy access for London Euston and the underground. Would use again.

Friends_and_family Family

8/10

Excellent

20 Jul 2025

Alvaro

All good, but the AC smelled, and it required filter cleaning, which made the whole room smell humid and dirty making the nights a bit uncomfortable

Leisure Partner

8/10

Excellent

18 Jul 2025

Ron

Very small bedrooms

Bedrooms are very small and tiny bathrooms. So if you like space, this hotel is not for you.

Business

10/10

Exceptional

15 Jul 2025

Daniel

Good stay, no complains

Business_and_leisure Self

10/10

Exceptional

10 Jul 2025

Lynn

London , shopping and Wimbledon

Great location , friendly staff lots of choice for breakfast , modern twin room , close to main road but not noisy as double glazed windows

Friends_and_family Family

6/10

Pleasant

09 Jul 2025

Harry

Nice looking comfortable room but there was a regular very loud buzzing mechanical noise from cable boxes in the ceiling. Someone came to look and heard it but said there were no spare rooms so I couldn’t move. A real shame this happened as it spoiled what could have been a comfortable stay.

Business_and_leisure Self

6/10

Pleasant

07 Jul 2025

Verified traveler

Overall good service, wear tear lets in down

Good service and good food even room service good and not that expensive. Bathrooms really small, toilet crammed in barely room for your legs. Shower good and massive could have utilised space better. Black around windows and window sill

Business

10/10

Exceptional

07 Jul 2025

Colm

Probably best value hotel in the Euston area. Clean, stylish decor.

8/10

Excellent

05 Jul 2025

Ric

The staff was very helpful and friendly.

4/10

Poor

05 Jul 2025

Bethan

not particularly good, ran out of key cards for me to check in. got woken up at 4:45am as my room was next to a cleaning closest and emergency exit. The staff kept going in and out of this repeatedly and I couldn’t sleep.

Also there was a chocolate wrapper left in my room

Business

4/10

Poor

05 Jul 2025

Ira

There was no lobby and we got in early from an overflight from JFK and were left to walk the streets for hours, we are both in our late 60's and had been traveling with little sleep.
we had to carry our heavy luggage up a set of stairs to check in, no assistance offered. The room was tiny, I had to walk sideways to get out of bed. Lack of towels. Shampoo and soap pumps in the shower did not work properly. Shower itself was very good.
Hotel did not have any amenities. Room temperature was to warm, even after adjusting themostat.

Leisure Partner

10/10

Exceptional

04 Jul 2025

Verified traveler

Great wi-fi. Good location. No conditioner.
Hairdryer and a kettle.
Nice staff.
Would stay again

Business

6/10

Pleasant

01 Jul 2025

Huma

The air conditioning was making noises throughout the evening. A loud disturbing sound that kept me awake.
The quality of the bed and pillows were poor. The pillows were soft and need updating.
Two single beds were joined together but you could feel the dip between the two.

Location is good, close to Euston. The hotel does the job but jas potential to be better

Business Partner

10/10

Exceptional

01 Jul 2025

Jade

Great for hospital visits.

The staff was very accomodating in getting me checked in early, it was a perfect location for hospital visits (family member was in the hospital opposite). The room was perfectly formed, shower was great. Bed was very comfortable. I will certainly look to book again.

Friends_and_family Family

4/10

Poor

26 Jun 2025

Richard

Rooms are boxes without minimal space. Shower door not accessible if you are a bigger person. Cost was high for what was supplied. Bar and bar service was good

Business

10/10

Exceptional

24 Jun 2025

Barbara

Short stay

Good two night stay. Near to Euston station which was a benefit. Bedroom and amenities in room quite small but adequate for short stay. Did not have meals at hotel so cannot comment on those services.

Self

10/10

Exceptional

24 Jun 2025

Diana

Good Value

Clean Comfortable near subway

Friends_and_family Family

8/10

Excellent

23 Jun 2025

JOHN

Very close to Euston Station which was the primary reason for booking here. Room was big and clean and had everything I needed. Bathroom sink drained very slowly but apart from that I had no complaints. Would definite stay again in same sized room. Would maybe recommend or suggest having a small chair or sofa to sit on as the only chair was a standard one for the dressing table and wouldn’t be. Comfortable to sit in for long periods of time.

Leisure Self

10/10

Exceptional

19 Jun 2025

Jerry

Staff was very friendly and helpful. Love how close the hotel is to multiple tube stations.

8/10

Excellent

17 Jun 2025

Hannah

Our first room had some maintenance issues and the team quickly upgraded us to a new room. Very helpful!

Partner

8/10

Excellent

15 Jun 2025

Tim

Convenient hotel for public transport. Good staff, decent dinner in restaurant. Superior room good, but could do with a repaint.

Friends_and_family Family

8/10

Excellent

14 Jun 2025

Sarah

Really convenient for Euston, stayed several times and always good service

Leisure Partner

10/10

Exceptional

11 Jun 2025

Susan

Great location

Leisure Family

2/10

Poor

10 Jun 2025

Cygnet

Unfortunately I had to move room at midnight due to a continual tapping noise in room 314.

Business

10/10

Exceptional

07 Jun 2025

Mary

Close to train station, clean and friendly staff

Leisure Self

10/10

Exceptional

07 Jun 2025

Verified traveler

Good location and friendly staff

Business

10/10

Exceptional

04 Jun 2025

Mark

Every member of staff I interacted with was excellent. They accommodated my early check in, very welcoming. Room was small but enough for me for a couple of days!

Business Self

8/10

Excellent

01 Jun 2025

Lucy-Anne

The room was lovely and good for a short stay. The air-conditioning unit was a nightmare, it was making a loud buzzing sound (like a door buzzer) every few minutes even when it was off. We were offered to switch rooms but it was late at night and we were out the next day until early in the morning so it was too complicated to sort. We ended up not using it at all the second night which meant a hot room but better than being woken up every 5 minutes.

Leisure Partner