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Accommodation only. Meals are usually not included.
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6.0/10Good737 Reviews
Cleanliness6.2/10 6.2
Service6.8/10 6.8
Comfort5.8/10 5.8
Condition5.2/10 5.2
Location10.0/10 10.0
Neighborhood8.6/10 8.6
Amenities5.2/10 5.2
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About The Garth Hotel
Enjoy a central London stay at The Garth Hotel, steps from University College London and an 8-minute walk from the British Museum. This hotel offers complimentary Wi-Fi, concierge services, and a garden. Each of the 16 guestrooms features a minibar, ensuite bathroom with shower, electric kettle, and complimentary tea/coffee.
Nearby attractions include Tottenham Court Road (0. 2 mi) and Russell Square (0. 3 mi). The nearest airport is London City (LCY).
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With a stay at The Garth Hotel, you'll be centrally located in London, steps from University College London and 8 minutes by foot from The British Museum. This hotel is 0.5 mi (0.9 km) from Oxford Street and 0.2 mi (0.3 km) from Tottenham Court Road.
Make yourself at home in one of the 16 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include electric kettles and free tea bags/instant coffee, and housekeeping is provided daily. The front desk is staffed during limited hours.
Popular amenities
Free WiFi
Concierge
Entertainment
Non-smoking
Check-in and check-out
Check-in from
2:00 PM
Check-in until
10:30 PM
Check-out until
10:00 AM
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Cashless transactions are available
Important information
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You need to know
- Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
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Special Instructions
The front desk is open daily from 7:30 AM - 11:00 PM. If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
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Optional fees
- Late check-in fee: GBP 15 for check-in between 11:00 PM and 7:30 AM
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Arabic
English
Nearby attractions
University College London
0.1 km / 0.1 mi
University of London
0.2 km / 0.1 mi
Tottenham Court Road
0.3 km / 0.2 mi
Russell Square
0.5 km / 0.3 mi
The British Museum
0.7 km / 0.4 mi
Oxford Street
0.9 km / 0.5 mi
Regent Street
1.1 km / 0.7 mi
Portland Place
1.1 km / 0.7 mi
British Library
1.2 km / 0.7 mi
Royal Opera House
1.2 km / 0.8 mi
Oxford Circus
1.2 km / 0.8 mi
Covent Garden Market
1.4 km / 0.8 mi
Regent's Park
1.4 km / 0.9 mi
Aldwych Theatre
1.5 km / 0.9 mi
Leicester Square
1.5 km / 0.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 16
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- Check-in hour
- Check-out hour
- Wi-fi
- Bellboy serviceExtra charge
- Smoke detector
- Hotel safeExtra charge
- Lift accessExtra charge
- Garden
Show 4 more facilities & services
- Concierge
- Luggage room
- Restaurant
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about The Garth Hotel
100
reviews shown
Julie Martine
Excellent location
All in all, a good hotel. Fantastic location – close to everything. One day we didn’t even use the metro. The hotel is a bit worn and could use a bit of TLC, but if it’s just for a place to sleep, there’s really nothing to complain about.
Pamela
Some where to lay your head at night
The room could have done with being decorated, wallpaper was ripped off, the curtains just about met in the middle and the furniture had seen better days
Glenn
Room was clean. The tv didn’t have many channels and reception was bad. The cups are too small and didn’t have enough teabags and milk. The reception is closed after 10.30 and the key to get in to the hotel was difficult to turn in the lock.
Victoria
Déplorable
Déplorable , la pire chose à dire est qu il y avait un énorme trou sur un des sommier, avec des bouts de bois dessus .Comment voulez vous dormir sur ça et proposer ce service a la clientèle ?
Impossible de se plaindre car personne à l accueil la nuit .
Le lendemain , j en informe l employé, qui fait mine de ne pas être au courant.
Il me dit que le problème sera reglé dans 2 heures.
Je reviens en fin de journée pensant que c était réglé.
Je découvre qu ils ont juste rajouté une couette pour combler le trou du sommier.
Bref , à fuir .
Manager ne répond pas .
Ps: impossible d envoyer les photos sous ce commentaire....
Impossible de se plaindre car personne à l accueil la nuit .
Le lendemain , j en informe l employé, qui fait mine de ne pas être au courant.
Il me dit que le problème sera reglé dans 2 heures.
Je reviens en fin de journée pensant que c était réglé.
Je découvre qu ils ont juste rajouté une couette pour combler le trou du sommier.
Bref , à fuir .
Manager ne répond pas .
Ps: impossible d envoyer les photos sous ce commentaire....
Iain
Low cost but still not up to any decent standard
Positives - low cost accommodation in good location, comfortable bed and seemingly clean linen
Negatives - low cost but still overall poor quality overall, extremely tired and tatty furniture, stained and old decoration, draft from somewhere, bathroom lights not working and not remedied despite reporting, far too many emails sent prior to arrival purporting to offer warm welcome and provide information.
Negatives - low cost but still overall poor quality overall, extremely tired and tatty furniture, stained and old decoration, draft from somewhere, bathroom lights not working and not remedied despite reporting, far too many emails sent prior to arrival purporting to offer warm welcome and provide information.
Verified traveler
Fine for 1 night
Was very worried about what we were going into due to some reviews but just for somewhere to sleep it isn’t all bad. The rooms could do with being updated as very run down. We had trouble getting in the door and when trying to ring and text the emergency number we got no reply but eventually got in and the pillows were rock solid. The guy who checked us in was polite but was the only person dealing with the building so could probably do with a few more staff
Verified traveler
Damp and dirty
We stayed one night as it was close to the station and we had a train early on the morning.
Terrible smell of damp in the shower which was not cleaned properly with hair scattered on the floor, ball of hair in the toilet as well. Found a wad of loo roll under my pillow, looked clean but not sure how it got there, hopefully when they were changing the bed linen, not after the previous guest.
Wonky glass shelves in the bathroom looked like a disaster about to happen, especially one in the shower.
Thick duvets and radiator turned up to tge max, impossible to regulate - it was +10 outside so hardly needed the heating!
Last straw was no hair dryer, as discovered at about 4am, couldn't ask reception for one.
Staff was perfectly polite, however hotels.com spammed me for about a week before the stay with at least 2 emails a day! On the day of stay I received about 6 emails, first saying how excited they were to have me and thanking for my check-in before I had a chance to arrive. Then again, hours before our arrival it already thanked for the stay and hoped it was pleasant. Made me feel like blocking the site email altogether.
Terrible smell of damp in the shower which was not cleaned properly with hair scattered on the floor, ball of hair in the toilet as well. Found a wad of loo roll under my pillow, looked clean but not sure how it got there, hopefully when they were changing the bed linen, not after the previous guest.
Wonky glass shelves in the bathroom looked like a disaster about to happen, especially one in the shower.
Thick duvets and radiator turned up to tge max, impossible to regulate - it was +10 outside so hardly needed the heating!
Last straw was no hair dryer, as discovered at about 4am, couldn't ask reception for one.
Staff was perfectly polite, however hotels.com spammed me for about a week before the stay with at least 2 emails a day! On the day of stay I received about 6 emails, first saying how excited they were to have me and thanking for my check-in before I had a chance to arrive. Then again, hours before our arrival it already thanked for the stay and hoped it was pleasant. Made me feel like blocking the site email altogether.
Gemma
Ok
Verified traveler
This hotel was horrible. It had bedbugs and I got bites all over my body as well as my kids and then they refused to give me a refund.
Murtadha
Its ok for the price but too small room
MARTYN
One night in London
Another case of , you pay for what you get so I must say that my room was excellent value for what I paid.
Barry
As they say, \"you get what you pay for\". The property is very dated, the reception lady was very nice. As the property faces a main road it is very noisy all the time. The biggest issue i have was that i got biten extensively all over my feet and legs while sleeping....over a dozen bites. That is the reason for the poor rating.
Marie
A great stay
The check in was great! The building was lush. The room was ample. We had a good stay.
Steven
Did exactly what i needed which was somewhere to sleep. Was clean enough.
Wayne
Did the job
Rob
Lovely location
The Garth Hotel is located in a lovely part of Central London, handy for theatres and shops.
Kevin
A little dated,could do with a refurbishment although overall ok.
Elodie
Hôtel à fuir
Chambre au -1 comme si nous étions à la cave , pas de porte un rideau ! L'odeur insupportable odeur d'égout, chambre minuscule, draps du lit sales, bref je déconseille !
Yasmin
Fine hotel, great location
The reviews on google in particular made me pretty scared for my stay here but I found it fine. Everything is old, my room was tiny, most likely a converted bathroom or a study at best but it was what I was expecting based on the listing. I cant speak for all rooms but I found no evidence of bedbugs in room 2 and gathering from my contact with the hotel prior to my stay they have had pest control to remove them from the rooms. The location is really great, as a solo female traveller I never felt unsafe walking along nearby streets at night and its a small walk from multiple underground stations and the British Museum. You will not find luxury at this hotel but it’s not as if they are advertising it as so. I think some reviews are a bit exaggerated or the big problems raised in them (i.e bedbugs) have been rectified. Its a fine hotel for a couple of nights in a good location on a budget, I did enjoy my trip here.
Steve
It’s not often we do London so we wanted to do it on a budget. Whilst the hotel is a bit tired it was warm and comfortable. The staff were brilliant and it’s ideally placed to get into the West End on foot very easily.
We were able to drop off our bags before check in as we had theatre tickets booked for afternoon performance.
You get what you pay for. It was fine for one night. Great rates.
Thanks for a good stay.
We were able to drop off our bags before check in as we had theatre tickets booked for afternoon performance.
You get what you pay for. It was fine for one night. Great rates.
Thanks for a good stay.
Verified traveler
Very tired and poor maintenance, needs money spent on
Verified traveler
Close to underground and British museum and possible to walk to Covent garden in 20 minutes. Street quite noisy and miss breakfast
STEPHEN
Disappointed stay
This is our second stay at The Garth and certainly not the best.
We arrived at 1340 and were told in no uncertain terms check in is at 1400 come back then. Most places we stay if we are early would check if the room was ready and available.
The room we had was down the stairs behind a curtain with a step which is difficult to see and I stumbled down it the first time. The bedroom must have once been the box room and it had been converted. Wallpapering was poor and the sink cracked and no plug.
The bed was comfortable and we had a good night sleep.
The radiator wasn’t working so an electrical heater was in the room with a trip hazard cable to an extension lead with everything plugged in - potential fire hazard.
The shower/toilet was behind the curtain, the shower was hot with plentiful hot water. The room itself is showing signs of wear and needs a good over haul. Outside the shower/toilet there was a strong sewage smell which wasn’t there on check in.
We were disappointed as our previous stay in July was much better
We arrived at 1340 and were told in no uncertain terms check in is at 1400 come back then. Most places we stay if we are early would check if the room was ready and available.
The room we had was down the stairs behind a curtain with a step which is difficult to see and I stumbled down it the first time. The bedroom must have once been the box room and it had been converted. Wallpapering was poor and the sink cracked and no plug.
The bed was comfortable and we had a good night sleep.
The radiator wasn’t working so an electrical heater was in the room with a trip hazard cable to an extension lead with everything plugged in - potential fire hazard.
The shower/toilet was behind the curtain, the shower was hot with plentiful hot water. The room itself is showing signs of wear and needs a good over haul. Outside the shower/toilet there was a strong sewage smell which wasn’t there on check in.
We were disappointed as our previous stay in July was much better
Debbie
The hotel requires updating and not what we was expecting.
Leanne
BED BUGS! My partner were here for one night and were covered in bed bugs by 6am in the morning, and left as soon as we could.
There were big stains on the boxspring, the cupboard was borden, the shelf in the bathroom was also broken/slanted so items would just slide right off. You couldn't open the shower door whilst inside the bathroom (it would hit the toilet) so you could only enter the shower by having both the bathroom door and shower door opened.
do not recommend
There were big stains on the boxspring, the cupboard was borden, the shelf in the bathroom was also broken/slanted so items would just slide right off. You couldn't open the shower door whilst inside the bathroom (it would hit the toilet) so you could only enter the shower by having both the bathroom door and shower door opened.
do not recommend
Cassandra
Literal mold on the ceiling
Madeleine
Nice room. The lobby and downstairs smelled a little strange and the drain in the bathroom seemed to be clogged but otherwise fine.
Erik
Lovely quaint hotel if you’re just looking for a bed and a shower
Marcos
Good place and location
Very good location and good service. The. Ed are comfortable but the bathroom very small. The heating were ON all the night and the room were very hot unnecessary
Madan
Really enjoyed my stay with garth,very helpful staff,will visit soon xx
Muhammad Usman
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kenneth
Overall was ok
A central London budget hotel, you get what you pay for, so not 3 or 4 star.
No bed bugs as far as I'm aware and ok for a one night sleep over. Only grumble was a very weak shower
Overall was ok.
No bed bugs as far as I'm aware and ok for a one night sleep over. Only grumble was a very weak shower
Overall was ok.
Carmen
Upon arrival we were directed to a room in the basement, which you had to pass through an office to reach. The ‘ensuite’ we had was outside of the room and while we were the only ones who were apparently going to use it, the bathroom/bedroom doors were only separated from the office by a small curtain. Upon request we were given a new room with a true ensuite, but it felt weird that the basement room was even an option. The new room was okay. The bathroom facilities felt clean (through the dirty extractor fan has led to ceiling mould issues), and the bed frame and mattress looked fairly new. The location was great for the museum and several tube lines. Wouldn’t spend more than one night here, but the staff were friendly and it was an okay place to rest our heads for one night.
David
Nice people, good value, close to everything
Lone
BED BUGS! DON’T STAY HERE!
My three friends and I only stayed at the Garth Hotel for a few hours. As we were going to bed on the first night, bed bugs started crawling all over us and our beds.
The hotel offered us another room for ONE night for only TWO of us! They couldn’t help us find another hotel even though it was almost midnight and they wouldn’t give us a refund even though the room was uninhabitable. Need I say more???!
The hotel offered us another room for ONE night for only TWO of us! They couldn’t help us find another hotel even though it was almost midnight and they wouldn’t give us a refund even though the room was uninhabitable. Need I say more???!
Evelyn
It’s a great big house with rooms that are rented out, water damage very visible everywhere! And I’m not sure how safe the plugs and extension was right by the head of the bed where you’d normally leave a bottle of water! There is no lift, I was top floor not ideal with a suitcase and no one to help take it up! The receptionist was lovely on check in! Location can’t fault that! I’ve stayed in better kept hostels for cheaper
Pet
We had a room Vernon Dudley would have been proud of. It was a cupboard. The double bed was up against a wall and the pillows kept falling off the bed all night. It done it's job and the staff were friendly but I might try somewhere else next time I'm in London, or ask for a different room that isn't just a long closet.
Donna
I liked the location. However, there was no heat in the room. There was no hair dryer. We only got one bath towel replaced for two of us. The floors were uneven making falls possible. The bathroom had no towel bars. It really was sub par.
Verified traveler
Bed bugs
The hotel has a bed bug infestation. I made two bookings for two consecutive weeks, but after I stayed and got completely covered in bug bites, I asked for a refund for the second booking which was yet to start in a week's time. The reply was that bed bugs are a London problem and that they won't refund it. They don't even want to refund me for the future stay although they admitted they have bed bugs. I am now out of pocket now as I have to pay again for another hotel next week. I should have read the reviews warning about bed bugs but didn't. I hope this review saves the skin and homes of other potential guests who are reading it.
Donald
Close to the Goodge Street underground station
And within walking distance to the British Museum and Tottenham Court Area of London
And within walking distance to the British Museum and Tottenham Court Area of London
Bronte
Horrible experience. Bedbugs and the room smelled like sewage avoid at all costs.
Mihaela
The area was nice. The hotel was dirty. The room looked dirty and not well maintained. Also, had we not been exhausted after a long day, we would have noticed bed bugs crawling on the walls and a large number of eggs right on the wall above our bed. I woke up itching and found multiple large bites on my arms, legs, back and the same on my children’s arms, legs and even on my son’s face. We felt disgusted and checked out that morning even though we were booked in for one more night. The staff apologised and assured us the rooms get checked thoroughly in between guests which was obviously a lie taking into account the large number of eggs present on the wall. The staff also did not bother to approve a refund leaving expedia to deal with it.
Martha
It was a horrible hotel. Old and smelling terrible. The manager didn't authorize the refund of one night, even I showed him pictures of mices in his hotel room. I would never recomend this hotel ever!! Hotels.com shouldn't even have this kind of hotels in their web site
lionel
Good for short stay. The place is old, bed little uncomfortable . All this compensated by warm welcoming
Very kind people at the reception.
Very kind people at the reception.
Mark
Stay at Garth
The room was on the ground floor facing the front of the property which was six feet from the road a busy Road with noise all night long only secondary glazing on the Windows the room was very warm one electric fan provided constant noise throughout the night with doors slamming sounded like removal men next door
Joshua
Great place to stay the night everything is nearby and staff are very friendly!
Jason
The main thing, it was clean, dated but clean.
I wouldn't take too much notice of poor reviews, I was sceptical but for the price and location you really can't argue at the value for money. The decor is dated and needs a refresh but the important thing like the mattress, bed sheets, bathroom were all absolutely fine. I've booked to stay for another night when I'm back in a couple of weeks. Perfect for a couple of nights. Shower was a little weak as others mentioned, but it was more than sufficient to use.
Jane
Great location for train stations, underground and city centre. Good communication. Friendly staff. Very clean. Felt safe. Would absolutely stay again.
Is tired - basic. Not fancy hotel. Budget friendly. All emails prior to checking in said check out midday but it's 10am. Staff came shortly after 10am to say I'd overstayed and may need to pay extra. Sorted once showed emails but they need to sort out their automatic emails and correct information.
Is tired - basic. Not fancy hotel. Budget friendly. All emails prior to checking in said check out midday but it's 10am. Staff came shortly after 10am to say I'd overstayed and may need to pay extra. Sorted once showed emails but they need to sort out their automatic emails and correct information.
Verified traveler
Great location, horrible room
We were given a bedroom in the basement, with a window that can't be opened. You could feel the damp as soon as you entered the room. The lady at Reception was very helpful and gave us a table fan, but that wasn't good enough - at the very least you would need a dehumidifier working in that room 24x7. At the time of doing the booking, nothing indicated that we would get a room with no ventilation at all.
Also, it was announced as an en-suite, which was only partially true - we had a shower room for ourselves, but it was outside the room (i.e. you had to go out of the room to get to the shower room).
Great location close to Tottenham Court Road, though, and very low price.
Also, it was announced as an en-suite, which was only partially true - we had a shower room for ourselves, but it was outside the room (i.e. you had to go out of the room to get to the shower room).
Great location close to Tottenham Court Road, though, and very low price.
Verified traveler
Location is the only redeeming feature
Awful in so many ways as captured by so many prior reviews. Do believe them. Good location.
Andrew
An excellent hotel for central london. We didn't want to stay in a faceless brand and this was just like staying in a house. Yes, the building is old but for the locations it is wonderful. The room does get hot and it can be noisy with the window open. The staff are lovely and helped us with any questions we had. Cant wait to go back again!
Cathie
This is a house that someone divided and placed as many bedrooms and bathrooms in, then called it a hotel. I saw many of them on that same block. The housekeeper does her best but the property itself is another question.
Alessia
Ok
Ginny
Perfect for our trip. Cheap and cheerful for an essential central London.
JESUS
Good
Everything as I expected except the shower Because the pression of the water its not enough and uncomfortable
David
People, manage your expectations. This is a cheap hotel in a prime spot, so don’t expect great rooms, decor or state of repair. The staff were lovely and the shower was hot and plentiful. Fine for experienced travellers for a night or too, but never going to be a destination hotel.
fiona
Bathroom was far too small. If you just need a clean bed for the night, this place would do.
Heidi Aarts
The shower filled with water, and even though we told the desk, it wasn’t fixed. The floor was seriously slanted, and was unsafe to walk in.
C
Super central, great value
lovely staff, incredible location, clean beds.
we enjoyed our stay.
we enjoyed our stay.
William
I had a ground floor room that worked just right for me. The staff were really helpful. Will keep The Garth on my list for any future visit to London.
Sharon
A convenient place to stay. Room was suitable to our needs.
Verified traveler
First night of our stay around 11PM when we got back to our room there were no water coming from the sink or the shower and the promblem got fixed on the following morning around 12AM. Otherwise our stay at the hotel was matching our expectations.
Verified traveler
Atrocious service
Atrocious. Water pressure was dwindling in the evening, then by morning we had no water at all. There was no-one at the desk and no-one answering either phone number i could find. I left messages but no-one called me back, even after they arrived. Decent room otherwise, and friendly checkin staff member.
Nicola
I stayed in this property to attend an event in London. It is ideally located for shopping, theatres and Covent Garden. it is basic and could use refurbishment but it is cheap and in a great location
Douglas
Perfect low cost hotel in the heart of London. 15 minutes walk to Oxford street, British Museum just down the road, tube really close. Comfy bed, tiny room just for one, ensuite - perfect!
Christina
Great Value and Location
The location is excellent. We found an amazing grocery store just a block away. Easy access to the metro and seemed like a safe place. Our room was on the top floor with no elevator, so we did lots of stair climbing. Can't beat the family room for the price in London.
A
Lovely hotel
Staff were excellent, friendly and helpful. The hotel is in a nice location.
TC
Somewhat envious of the homeless
Ground floor room at front. Bathroom smelled badly. Room stank of smoke. Opening windows got the full force of a busy road.
Lena
It wasn’t clean, we had a room for three but only towels for two.
The room was stuffy and we had to have the windows open. The internet has bad connection.
It was nearly not possible to take a shower as the water pressure was so bad.
The room was stuffy and we had to have the windows open. The internet has bad connection.
It was nearly not possible to take a shower as the water pressure was so bad.
Morgan
It fit it's purpose.
thomas
There was no hot water in my room all day had to wait till manager starting at 4pm..not good so couldnt go out all at all..in shower room so small shower wouldn't open fully bathroom so small could hardly use the toilet ..decorating shabby everywhere..window couldn't hardly open at all..only thing that was okay was the bed comfortable..l wouldn't recommend it okay for one night no longer..
James
2 Days to See a Show
I travel a lot and so it is easy to make unfair comparisons which I try to avoid. Whilst I had no major complaints that spoilt my stay and I did book an economy room so my expectations were basic, here are a few facts:
The room was very cramped-8m square and the bathroom door did not close. A tall person , I' m 5 ft 5 ins would struggle to 'fit in.'
There was paper peeling off the wall in the bathroom which above eye level had not been dusted.
The kettle tea/coffee/milk was stuck behind the TV. Health and Safety.
The curtain was just one when two would have allowed me to let in more light.
Apart from that the management and check in/out staff were effective and efficient.
TV reception very poor.
The room was very cramped-8m square and the bathroom door did not close. A tall person , I' m 5 ft 5 ins would struggle to 'fit in.'
There was paper peeling off the wall in the bathroom which above eye level had not been dusted.
The kettle tea/coffee/milk was stuck behind the TV. Health and Safety.
The curtain was just one when two would have allowed me to let in more light.
Apart from that the management and check in/out staff were effective and efficient.
TV reception very poor.
Amalia
Bed bug infested
Unfortunately,me and my family have discovered a bed bug infestation discovery on the 4th night of our stay in our room, which has greatly impacted our experience.
Since we had an early group tour the next morning, I only prompted their staff about it at 10 pm. I asked if the staff knew about the issue and she said yes. She told me to wait till she hears back from owner.It wasn't too long before I heard from the staff that the owner will not issue a refund as I have been on my 4th night stay and she will use spray insect while we use the same room as all the other rooms were full. Me and my family should just wait till tomorrow for an exterminator. Although I wasn’t pleased with how owner dealt with the situation and how he managed to send his staff to my room after 30 mins to collect the keys at 11:49 pm. Owner did not seem to care if we find a place to stay for that night. I am upset with thinking that the owner only concerns himself with getting bookings and not actually dealing with customer concerns given how he managed to get someone from his team to pick up the key asap. We stayed until 8 am the next day and checked out asap to do our laundry for the entire morning.
Since we had an early group tour the next morning, I only prompted their staff about it at 10 pm. I asked if the staff knew about the issue and she said yes. She told me to wait till she hears back from owner.It wasn't too long before I heard from the staff that the owner will not issue a refund as I have been on my 4th night stay and she will use spray insect while we use the same room as all the other rooms were full. Me and my family should just wait till tomorrow for an exterminator. Although I wasn’t pleased with how owner dealt with the situation and how he managed to send his staff to my room after 30 mins to collect the keys at 11:49 pm. Owner did not seem to care if we find a place to stay for that night. I am upset with thinking that the owner only concerns himself with getting bookings and not actually dealing with customer concerns given how he managed to get someone from his team to pick up the key asap. We stayed until 8 am the next day and checked out asap to do our laundry for the entire morning.
MARK
theatre Matt's afternoon location perfect room ok
Gary
Smallest room ever stayed in
Went to check in but wanted id to check in luckily I had my rail pass, The room was tiny and we checked out early as it was claustrophobic. The only good thing was near Euston Train Station.
John Gerald
I love the place, its close to everything. Very friendly and honest staff
Oliver
Room was pretty dirty and small but get what you pay for as it was cheapish
Julia
Standard 2 star hotel
This hotel is in a great location - it’s 2 star so if you want 2 star then it’s fine. Clean rooms, no frills.
Adam
Ashame
The staff were polite and welcoming, but the room needs a lot of work done to it, I may have got one ofnthe cheaper rooms but that shouldn't mean the room should be clean and/or items broken, the shower was coming away from the wall, wallpaper coming from the walls, no fire escape plan, the noises air extractor, cupboard loosely fitted, window not been cleaned, window latch broken, mould on the shower ceiling and pink around toilet seat.
Daniel
I stayed this accommodation from last Monday to Wednesday for 2 nights.
I found a bug that I have never seen before. I just killed it.
A week later, I got a lots of skin rashes (literally so many rashes) on my limbs.
It was bed bugs. I wouldn’t say the accommodation is dirty as the staff changes the bedding and towel everyday.
However whole bed frames in this accommodation should be replaced as new one! I guess all the rooms have the bed bugs.
It’s not worth it to stay here. Price isn’t matter for this issue.
I found a bug that I have never seen before. I just killed it.
A week later, I got a lots of skin rashes (literally so many rashes) on my limbs.
It was bed bugs. I wouldn’t say the accommodation is dirty as the staff changes the bedding and towel everyday.
However whole bed frames in this accommodation should be replaced as new one! I guess all the rooms have the bed bugs.
It’s not worth it to stay here. Price isn’t matter for this issue.
Verified traveler
Not the worst place I’ve stayed!
Hotel was clean, just very dated, wallpaper falling off the walls and floor boards very uneven! Whole room was on a slant. Bathroom was VERY small, you had to leave the bathroom to be able to open the shower door! Definitely stayed in worse places, very central location! We slept with the window open and we were on the Main Street, not very noisy at all apart from the 2 ambulances that went by.
SHUK CHNG
Frankly speaking, the most attractive point for this hotel is the location. It is very convenient to me to go everywhere in London as it is located in the heart of the city. As the room fee is very competitive comparing with the near hotel, I have no compaint to the overall service. However, I hope the hotel could provide the hair-dryer to the customer in nearly future as it is very basic item for the hotel room. It is very uncomfortable to me without the hair-dryer, it means I could not clean my hair after the long day.
Cathal
It was fine.
Verified traveler
Only as a last resort
Well, first of, the front desk girl took a personal call whilst checking us in. We were staying in a suite, so luckily we had options for beds because the double bed, i'm not even sure the matress had any filling because you were practically lying on the bed boards. The other two single beds were comfy though. The heating was on full blast and could not be turned down. So even in the winter with a window open, and a fan on, it was still super hot. When we came back to the hotel in the evening, the locks were stuck and we were unable to get in. I went to reception and explained the issue to the girl but she replied with \"well i dont know what to do, try again\". After asking her to come up and help, she also struggled with the door. She phoned someone for help and we eventually got in, but then blamed us for double locking the door, but we were given keys for both locks, so why wouldnt we lock both. In the morning, I went to make a cup of tea, only to find there were no spoons. The decor was dated, the wallpaper ripped and the floor boards uneven. I also woke up in the morning with bug bites. The bathroom was so small that you had to open the bathroom door to be able to open the shower door, so unless you dont mind your room mates seeing you naked, it would be an issue.
Craig
Meh
Good location and good value for central London. However, shower was pitiful, tv volume was stuck so low you could barely hear it. Worst part was I was awoken about 7:30am by what appeared to be a hotel employee and a guest having an argument in the corridor, not great.
Les
A good clean place to stay
The room was small, but clean, the street outside was noisy but the hotel cant help that. A good location, very good value, and definitely on my list when stayingbin this area
Margarita
Listen, if you’re not going to live in your hotel room during your visit this is the place for you. We came here to sleep, shower and change and spent most of our days exploring. We had a 3 night stay and only on one of the days did we not have hot water. Slight issue but manageable. You’re within walking distance of transport that gets you to all the tourist areas. You’ve got plenty of shopping options. Location wise it was perfect and was a budget friendly option in comparison to other properties in the area. Would recommend if you’re not going to pick at everything your room is not. look at it as the bare necessities when traveling and it’s perfect.
Julian
Good in parts
Room stank of stale beer. Only hot water in shower, no cold. No plug in basin. TV not plugged in and could not find socket. Wallpaper peeling off wall. Light switch coming off wall.
Comfortable bed though. Shame about the rest.
Comfortable bed though. Shame about the rest.
Peter
Could do better.
On arrival, I was sent into the basement to find my room, but it wasn't there. On going into the room, it was a bit cold. There was no hot water until the evening. I had to transfer water from the bathroom tap into the kettle with a glass. The light switch was not near the bed. There was quite a bit of noise from the road and also I got woken several times through the night by the noise of next-door room. I found that there was poor TV reception on some stations (such as BBC1) and the remote control would not switch the TV off and volume buttons and some other buttons did not respond. The keys provided would not open the main front door and room key (No.18) was not easy to operate. Otherwise, my morning shower was good with soap and gel provided,.and the three staff I met were very nice.
Brian P
Practical
Very useful if you need to be based in North London. Easy to check in.
David Baker
Nice staff
Very helpful staff.
Small but comfortable room.
Good beds and a nice sized fridge in the room
Small but comfortable room.
Good beds and a nice sized fridge in the room
Kevin
Good location
Good location.
Clean and tidy however noticeably dated.
Shower was low pressure and window was damaged with wooden panel over broken pane.
Overall happy for the money and location.
Clean and tidy however noticeably dated.
Shower was low pressure and window was damaged with wooden panel over broken pane.
Overall happy for the money and location.
laura
It’s an ok place
If you’re looking for somewhere to stay it’s good. It’s very simple, old, needs updating but functionable to save money. It’s walking distance to many places. Staff is very helpful & courteous.
Pam
The staff was very helpful and friendly
Karen
10min walk from Euston. We were able to check in early on route to Covent Garden. The room was clean with tea and coffee making facilities. The bed was comfortable.
rosemary
Staff were excellent. Great area. Rooms were awful. Only one key for multiple people. Black mold in the shower. Terrible beds. No ability to control room temperature. Bathroom so small you had to open the door to restroom to get out of the shower. Lovely old home, ruined with how they created crappy little rooms.
Keith
Worst hotel I’ve ever stayed at… no water pressure, no hot water at all one day. Smell of sewerage wafted up through toilet, wifi virtually non existent. Uneven floor, tiny double bed. Management didn’t bother to return emails. Was offered a bucket of hot water when the shower failed. One redeeming feature was location.
Verified traveler
Sad because it could be so nice
A lot of things wrong with the property and especially the room, too many to list, I just recommend avoiding
Verified traveler
The location is near to train station and amenities. The staff are friendly and Sqar the new management was very nice and accommodating. The room are small and old but the price is very affordable, considering its in the city of London. The only thing is the washroom its too small, you cant dress up inside the washroom and
For peole that is plus-sizes the bathroom are too small.
For peole that is plus-sizes the bathroom are too small.
James
The worst hotel I have ever stayed in
I have stayed in literally thousands of hotels whilst on business and I can say hands down this is the worst. It's like a youth hostel.
1. Bed super uncomfortable and questionable
2. TV had one channel, no remote control and the arial didn't work properly so the picture kept cutting out.
3. Shower luke warm and no more than a trickle at best
When you walk into a room, if the picture below is what you want to be welcomed with then go for it, I suspect many people wouldn't, and to then be charged £145 just added insult to injury.
Book at your peril - hopefully it will be condemned soon.
1. Bed super uncomfortable and questionable
2. TV had one channel, no remote control and the arial didn't work properly so the picture kept cutting out.
3. Shower luke warm and no more than a trickle at best
When you walk into a room, if the picture below is what you want to be welcomed with then go for it, I suspect many people wouldn't, and to then be charged £145 just added insult to injury.
Book at your peril - hopefully it will be condemned soon.
Location & surroundings
The Garth Hotel
69 Gower Steet Bloomsbury, London, United Kingdom
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The Garth Hotel
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