Name: The Mandrake Hotel
Address: 20 21 Newman Street, London, W1T 1PG, GB

10/10

Exceptional

29 Jun 2026

kammellia

The Mandrake was truly a magical and unexpected experience. From the moment we arrived, the entire team made us feel completely at home. Sebastian, the manager, was amazing — gracious, professional, and so attentive — and Sharif was exceptional. He made us feel safe, cared for, and genuinely looked after, as if we were family. That kind of hospitality is rare, and it made our stay feel incredibly personal and special.

The rooms were extremely comfortable, and the beds were some of the best I’ve ever slept in. Every detail felt thoughtful, from the service to the atmosphere. The restaurant was phenomenal, the drinks at the bar were exquisite, and the spa was on another level. The mudroom was a true experience, and the movie theater — where we watched the FIFA London game — was such a fun and memorable touch.

The location is also fantastic: safe, very walkable, close to the Tube, and surrounded by great restaurants and places to explore. There are so many wonderful things I could say about this hotel, but there simply isn’t enough room. The Mandrake delivered an unforgettable stay, and I will absolutely be back.

Friends_and_family Family

4/10

Poor

20 May 2026

Tom

The hotel looks great in the photos but we stayed in the terrace suite and in all honesty it was generally in poor condition for a 5 star hotel. The wardrobe doors were broken, aircon broken, bedside lamp broken, door to terrace broken, TV broken. And they got the breakfast order wrong 3 times. Very poor for what was £1500 per night

10/10

Exceptional

16 Apr 2026

Jack

My partner and I had a beautiful stay in this incredible location. Attentive and courteous staff, fabulous bar and food options, beautiful room. We will 100% return!

Partner

8/10

Excellent

06 Dec 2025

Tom

Really great staff and really spacious (by London standards) clean and trendy rooms. The bar and restaurant spaces were booked for private events both evenings of our stay and were a bit noisy but we were warned at check in and the hotel have made attempts to install sound proofing for the rooms. Ultimately I would recommend a stay here.

Leisure Partner

10/10

Exceptional

29 Sep 2025

Justin

This is a fun hotel to stay at for a nice weekend. Super unique with amazing staff, accommodations that are comfortable and delicious food with a cool bar setup. Shoutout to the staff that helped wrangle in a wild room next door, late in the night.

Leisure Partner

10/10

Exceptional

29 Sep 2025

James

Great spot, def will be back. Only disappointment/ complaint was that the restaurant and terrace bar were not open any of the days during my stay.

Leisure Self

10/10

Exceptional

09 Sep 2025

Jonathan

Thank you ❤️

From the moment we entered the hotel we were met with kindness and love. Has to be the most stylish hotel in London. The cocktails and selection at the bar were beautiful. The food was incredibly well thought out and tasted beautiful. Unbelievable decor, incredible customer service and a weekend I will remember for the rest of my life. To Sim and the team, big love from J & T. Thank you for everything

Friends_and_family Friends

10/10

Exceptional

31 Jul 2025

Helen

The mandrake is an exceptional hotel, the interior decor is innovative and inspiring for creatives, with beautiful contemporary artwork, and installations, every floor is decadent glamour, there are quiet areas also and you feel like you are not in the centre of London but in a lush tropical location. The food is tasty, as well as the bar area with iconic cocktails. The staff are very friendly and hospitable, we loved our stay there and will return soon

Business_and_leisure Friends

2/10

Poor

13 Jul 2025

Chris

Bill was £200 more than indicated on Expedia. Room was directly by a bar area, which had a full view into the room. The location was actually an upgrade, not clear why. Cleaners were on the terrace at 6 in the morning talking and waking us up.

4/10

Poor

27 Jun 2025

Daniel

The penthouse was battered and tired

Booked into the penthouse which is in need of a refurbishment. The jacuzzi was out of order which I wasn’t told about until I got to the room, the door handle to the room itself was hanging off the door, the fittings in the bathrooms were loose, the paint around the room was chipped and battered in places.

I was offered a 20% discount once this was pointed out but I had generally expected better.

Partner

10/10

Exceptional

15 Jun 2025

Jonathan

Simone was amazing - thank you!

6/10

Pleasant

19 May 2025

Juha

Front desk was often not staffed, yet the hotel requires you to leave the rather large keychain, key and lift fob at reception, leading to long delays getting to the room. Noisy as DJ plays downstairs most nights until 1am. Room not sound proof.

Business_and_leisure Self

10/10

Exceptional

04 May 2025

saar

Lively fun hotel. Great location, can walk to SoHo as well as jump on Elizabeth line.

Business Self

8/10

Excellent

04 May 2025

Julian

Unusual but lovely

Quite an unusual ‘nightclubby’entrance and hotel theme. Very dark but fun.
We had a suite that was perfect, light clean comfortable. Coffee machine, bathrobes, good bathroom amenities,king bed. Unusual selection in the ‘mini bar area’. It was a hot day but room was lovely. and cool.
There was music until 1am apparently but we didn’t hear it in our first floor room. Very quiet.Breakfast was fantastic although due to a brand new system it was extremely slow…needs sorting out.

Partner

10/10

Exceptional

05 Apr 2025

James

Great service, food and rooms. Noise level a bit high at night

Business

10/10

Exceptional

31 Jan 2025

Jacob

Great!

Leisure Partner

2/10

Poor

22 Nov 2024

Victoria

It turns into a nightclub at night (this was a Saturday). You cannot have a seat and get a quiet drink at your own hotel bar, you need to queue up behind drunk 20 year olds and deal with bartenders with bad attitudes.

Leisure Friends

10/10

Exceptional

08 Sep 2024

Florie

Marcela at the front desk was amazing. She was so friendly, understanding and very helpful. She made our stay perfect! Decor and the food at the restaurant was wonderful. Will definitely be back to stay. Such a unique hotel!!

Partner

10/10

Exceptional

21 Aug 2024

Josef

The staff was fantastic. Thank you everyone for making us feel at home.

Leisure Partner

10/10

Exceptional

18 Aug 2024

Ericka

My stay at The Mandrake in London was truly an unforgettable experience. From the moment I arrived, I felt as though I had stepped into a fantasy world. The hotel’s moody vibe perfectly complements its location in the trendy Fitzrovia area, creating a unique and immersive environment.

The room was nothing short of luxurious, with high-end furnishings and a well-stocked minibar that made my stay even more comfortable. The en suite bathroom was a dream, featuring a rainfall shower head that added a touch of spa-like relaxation to my daily routine.

The greenhouse terrace and central courtyard are absolute showstoppers, draped in hanging jasmine and passionflowers that infuse the space with a captivating fragrance. The rich textures, vibrant dark colors, and theatrical lighting throughout the hotel made every corner feel like a work of art.

The amenities at The Mandrake are exceptional. The restaurant on site served exquisite dishes, and the bar was the perfect spot to unwind after a day of exploring the city.

A special mention must go to the staff, who were nothing short of top tier. Their attention to detail and warm hospitality made my stay even more enjoyable.

The Mandrake is not just a hotel; it's an experience. If you’re looking for a place that combines luxury, style, and a bit of the unexpected, I highly recommend staying here. I can't wait to return!

Leisure Partner

8/10

Excellent

03 Jul 2024

Brian

Interesting hotel, the decor is terrific and the staff very helpful. Sitting in the bar area there were so many people coming into the hotel and disappearing into various out of sight rooms, had no idea what was going on but it made it all the more intriguing..lighting is very ‘ambient’, tripped a couple of times in the corridors (I do wear glasses), got lost coming out of the lift on wrong floor, and took me several minutes to get the door to the room open with the strange key lock mechanism.

Lovely Full-English breakfast.

All in all, certainly a different kind of place to stay in central London and will probably stay again.

Leisure Partner

10/10

Exceptional

26 Jun 2024

Christopher

Weekend stay

Fantastic property in the centre of London, provides to sumptuous refuge from the busy streets, great accessibility to events and entertainment. Staff are attentive yet you are given privacy at the same time.

Partner

6/10

Pleasant

04 Jun 2024

Maria Alexandra

I had an early flight and had to miss breakfast despite paying for it. I wasn’t even offered a snack and no compensation at all in the price for the breakfast

Leisure

10/10

Exceptional

12 Feb 2024

James

c

Business Self

10/10

Exceptional

07 Jan 2024

Simon

What a fabulous hotel- room was very comfortable and big for a London hotel

Partner

2/10

Poor

09 Dec 2023

Tom

Dissapointing experience.

Over the weekend, the Mandrake transforms into a bar/club with accommodations situated above it. Unfortunately, our stay was marred by subpar service and a lack of attentiveness, exacerbated by concurrent events on both Friday and Saturday nights. Prospective guests should exercise caution and verify event schedules during their stay, as hotel guests do not receive preferential treatment over walk-in bar customers. It is advisable to secure a reservation for a table in the bar in advance.

The staff's performance left much to be desired; they engaged in unnecessary disputes, such as contesting the absence of a bottle opener in our room instead of promptly providing a replacement. Furthermore, I encountered difficulties gaining entry to the bar on two occasions due to wearing an outdoor coat and hat in frigid -2°C weather.

Our experience in the Terrace room was underwhelming, considering its petite size relative to the associated cost. Additionally, the absence of room service for food further detracted from the overall appeal of our stay.

We will not be returning.

Partner

10/10

Exceptional

18 Oct 2023

Phil

Putting the record straight

Stay was fine , slept like a log in the big bed , English breakfast was good quality ingredients, eggs were clearly free range

After making the booking I read the reviews, which were mixed , which made me a little concerned …. As we generally only stay in 5* hotels , and don’t normally feel a need to leave a review as they are what you expect

However on this occasion I feel that it is only right that we comment

The hotel is privately owned and a one off boutique, which is decorated in all areas with original one off furniture and fine art , it is NOT your usual travel lodge magnolia blandness . There is even live music in the later part of the week evenings

The staff were welcoming, taking our bags to our rooms and showing us around , the lady who checked us both in and out also explained before checking in, that if we were to wanted complete quiet in our room towards the end of the week she would choose our room carefully for us

We have already decided to stay at the mandrake when in London next month

P.s. if you want to stay a in a hotel with character stay here , if not … not book it

Partner

10/10

Exceptional

14 Oct 2023

Kelly

Great location, loved my stay. The hotel bar is a vibe. Would stay again.

Leisure Friends

2/10

Poor

05 Oct 2023

Melissa

Worst hotel I’ve ever stayed in

This is not a 5 star hotel by any stretch of the imagination. It was dirty, smoky and old, and attracted some of the most undesirable people in London. Music was blaring all night on Friday and Saturday and they left me a nice little inexplicable charge on my credit card after I left despite the fact, I did not order anything at all during my stay there. In fact, even if I wanted to order some thing it would not be possible because the phone never worked in the room. Horrible place.

Business

2/10

Poor

27 Sep 2023

Ilene

I was not aware that this hotel is an “adult party” hotel. There is paraphernalia in the rooms and the rooms are small and unappealing. If you are into adult partying etc, that’s great but it would have been nice to know that was the theme of the hotel.

Friends

10/10

Exceptional

26 Sep 2023

James

The Mandrake is a stunningly fitted-out hotel, with exceptional and distinctive decoration and artwork. The staff are wonderful. The cocktails are exceptional. The atrium garden and the lounge areas in it are gorgeous.

Business_and_leisure Partner

2/10

Poor

25 Sep 2023

Alan

Nightclub with rooms.

Atrocious stay. Zero sleep. It’s a nightclub with rooms and management don’t care about it. Wish we’d read the reviews first. Other people leaving the hotel saying the same at reception. There seems to be a standard script - because what we were told and what we were offered mirrored the previous reviews (not to mention promises reneged on too). Absolutely the worst hotel decision I’ve made in years.

Partner

4/10

Poor

06 Sep 2023

Amritpaul

Dirty and small rooms. Rooms smell of cigarettes and weed.

Business

10/10

Exceptional

04 Sep 2023

Jag

Amazing Hotel

Flawless service, all staff were very welcoming & professional throughout our stay

Beautiful hotel and room

Will return one day for sure

Partner

10/10

Exceptional

03 Sep 2023

Roksolana

Amazing people and loved the style of the hotel ! Perfect for London vacation

10/10

Exceptional

24 Aug 2023

Josh

Incredible in every way.
Cannot wait to stay again.

Leisure Partner

10/10

Exceptional

17 Aug 2023

Rupert

A well kept secret in London, very unique hotel with an amazing restaurant and bar, nice rooms and a boho vibe.

Leisure Family

10/10

Exceptional

09 Jun 2023

geoffrey

Excellent and unusual hotel with superb bar and food! If you love seafood you will love the hotel !

Leisure Partner

10/10

Exceptional

20 Apr 2023

Abdel-qader

Great vibes

10/10

Exceptional

16 Mar 2023

Chelsea

Very unique hotel. Staff was very welcoming and helpful even when my Expedia reservation was not on file with them. Easy check in otherwise. Lots of interesting touches in the rooms.

Leisure Self

2/10

Poor

07 Mar 2023

Sophie

Overpriced, tacky, loud, bad service

Unique and immersive experience? If that means loud music all night, terrible service, small rooms with tacky decor and a broken bathroom door then I would agree. It was not what I was looking for from a ‘luxury’ hotel stay. Book with caution. Live DJ at the weekend and the bar gets packed. They need to decide if they are a hotel or a nightclub. Our room was directly above the DJ booth, despite telling reception that we had booked for a night away from our baby we had to move rooms as it was so loud. We had a tiny bathroom with a sliding door that was wedged open and wouldn’t close. The bar service was not what you would expect from a luxury london hotel, or a Soho bar, they didn’t even wipe the tables. Not worth the money.

Partner

10/10

Exceptional

20 Feb 2023

Steven

Amazing staff. Great location. Clean rooms just no amenities like steam room or gym.

Leisure Friends

10/10

Exceptional

06 Feb 2023

Robert

Really lovely hotel. My only criticism is that the bathroom did not have a door seaparting it from the bedroom (the sliding door had been removed)

6/10

Pleasant

31 Oct 2022

Verified traveler

The Place to Party

Amazing hotel if you’re partying! If you’re looking for a quiet, relaxing stay book elsewhere. We booked to stay over after a wedding and joined their epic Halloween Party which continued until 3am. If we’d have tried to sleep any earlier it would have been impossible as the room 3 window over looks the DJ box. There was also no outside window so no natural light, despite this being advertised as a ‘light room’. It fit the purpose but would not stay again unless we were partying.

Friends_and_family Friends

10/10

Exceptional

10 Sep 2022

Michelle

Wonderful friendly staff everywhere. Fantastic chilled, creative atmosphere, great people, food, drinks and music. Thank you 🙏

Leisure Self

8/10

Excellent

03 Sep 2022

Megan

Hip spot with mystique, but price is perhaps a bit hyped unless you really want to take advantage of the cool bar and restaurant scene. Rooms are tiny but quiet (in terms of street noise) and dark which was nice after a long flight—however, you can hear voices easily in the hallways and our neighboring guests were rudely loud and drunk in the wee hours, speaking at very loud volumes in the hallway.

Bed was ok, shower was amazing! Shower was probably the best part.

Breakfast was ok, nothing memorable and a simple menu but the English breakfast was satisfying. However, the waitress told us the 5 pound orange juice was fresh squeezed but it was absolutely not, it was from concentrate.

The front desk staff, porters, and room service staff were very cordial and friendly and we appreciated their service.

Leisure Partner

8/10

Excellent

28 Aug 2022

Ellen L

Was too dark in the entry way.

Leisure Family

10/10

Exceptional

22 Aug 2022

Shaun

Staff are really welcoming and friendly. This was our second stay and will definitely stay again.

Leisure Friends

10/10

Exceptional

28 Jul 2022

Dee

Delightful 5 star boutique hotel in soho

Outstanding customer service , wonderful attentive staff. The rooms are beautifully decorated as is the hotel in general. Bar cocktails imaginative and snacks delish ! A wonderful unique boutique hotel , a pure delight.

Partner

4/10

Poor

09 Jun 2022

Karl

Balcony rooms are very noisy as they face the interior entertainment area.

Also I appreciate the hotel can’t control building works, however the building next door is being renovated so we were woken early by construction work.

Leisure Partner

10/10

Exceptional

03 Jun 2022

Ashley

Was lovely would deffo stay again

Partner

10/10

Exceptional

20 May 2022

Alaa

Great hotel in a great location!

10/10

Exceptional

15 May 2022

Verified traveler

Quirky and fantastic!

The art environment was super.

Business

10/10

Exceptional

06 Jan 2022

Dan

Magical and Mysterious

Think Hanging Gardens of Babylon with an Inca/Aztec vibe. We came for a 2 night getaway over New Year's Eve and had a fantastic time. Very, very attentive staff, top-notch food and drinks, and decor to die for. Looking forward to staying again soon!

Partner

6/10

Pleasant

18 Dec 2021

Matthew

Quirky hotel, very cool features and great location.

However if you are looking for a quiet peaceful place to stay on a weekend this is not the hotel for you. The main entrance and bar area by reception turns into a club with DJ playing loud music until 1am and we had to request a room move at 11:30pm as we could not get to sleep. The night manager was very accommodating and moved us, but it’s not what you want when you are ready for bed.

Leisure Partner

8/10

Excellent

14 Oct 2021

Warren

Lovely hotel had a great time, shame the restaurant wasn’t open to get dinner
Room was lovely but no milk for morning coffee

Partner

10/10

Exceptional

26 Jun 2021

Amanda

10/10

The whole experience at the Mandrake was supurb the staff were excellent and the was stunning

Partner

8/10

Excellent

11 Sep 2020

Verified traveler

We stayed at the mandrake for 1 nigh get away. Check-in was smooth and our Expedia Gold status was acknowledged and we received 2 free drink vouchers (which turned out to be £15 per person).

The room was fairly small but was well appointed and spotless. Food and drinks were quite expensive but very good.

Overall the stay was good but the hotel is pretty pricey and I'm not sure it has all the amenities to justify the cost.

Leisure Partner

10/10

Exceptional

27 Aug 2020

Susanna

One of the best hotels in London. Everything from the staff, rooms, atmosphere, garden etc was perfect. Cannot wait to return!

Business Family

6/10

Pleasant

22 Aug 2020

Verified traveler

Unique feel, especially with the courtyard style opening terrace.
I wouldn’t personally call it a 5* hotel.
Even with

4/10

Poor

10 Aug 2020

Verified traveler

The hotel was beautiful with gorgeous rooms. We had an issue with the outside terrace. There was a very lax attitude to Covid regulations. Many of the staff were not wearing masks. They had masks around their necks but not covering their faces. A few guests requested them put the masks on, the staff would oblige and then just remove them. We also had coffee on the terrace the following morning and had the same issue. Also the entire staff were hugging for a group photos on multiple occasions. The hotel itself was stunning but they need to work with staff to implement the guidelines.

Partner

10/10

Exceptional

08 Aug 2020

Philip

Boutique London getaway

Amazing service. So friendly and attentive. Jumers is a great outdoor terrace bar. Great atmosphere in the evening with live music.

Partner

6/10

Pleasant

27 Jul 2020

Steven

Room was very small for a 5 star hotel and the price

Leisure Partner

10/10

Exceptional

14 Mar 2020

Frank W.

Very Nice

The front desk was very helpful and friendly. The room was very clean and has a great bathroom.

Partner

8/10

Excellent

16 Feb 2020

Lily

I wanted to try something different so I booked the Mandrake hotel. The hotel restaurant was lovely. It is conveniently located near museums which I successfully visited and also 10 to 15 minutes walk for anyone interested in shopping like Selfridge, boutiques, cafes and day spas.

Leisure Self

10/10

Exceptional

11 Feb 2020

Nicolas

great thanks

Business

8/10

Excellent

07 Feb 2020

DarrenWilkinson

Nice boutique hotel in the heart of London but no milk in the room and closed the bar 1 hour earlier than expected I think attention to detail is needed. Also a very rude security guard on Wednesday night doesn’t sit well

Leisure Partner

8/10

Excellent

30 Dec 2019

Amanda

Pretty good

Our stay was great until we wanted to sleep on Saturday night and the DJ was playing. It was thumping in our room and smelled of cigarettes so strongly we couldn’t sleep. It’s a little strange trying to get into the hotel past the bouncers when you’re staying there but otherwise, the hotel was great.

Partner

6/10

Pleasant

20 Nov 2019

Verified traveler

They obviously didn’t like Expedia guests, although the price in Expedia was cheaper. Check in process far from being great. Different breakfast menu if you prepaid it or pay on site (quite strange). Pillow in the rooms like an old 3*

Leisure Partner

10/10

Exceptional

14 Nov 2019

Leanne

I love that there is an spiritual and wellness ideology behind this hotel which is more than just great design but attracts people for reasons beyond what they consciously know.

Staff are excellent, welcoming and edgy, a combination you don't often find.

Business_and_leisure Partner

10/10

Exceptional

08 Nov 2019

Steven

Stylish

Fantastic service, great ambiance, style and quality.

Partner

8/10

Excellent

04 Nov 2019

Haamed

Great hotel location but rooms are small

Was there during Halloween week. They had an amazing party at the hotel. It turned to a night club. Was first given a noisy room despite being very specific before arrival and in an email that I want a quiet room. Thankfully, they found me a better quieter room that also happened to be a bit more spacious although still quite small. The big advantage for us was the location of the hotel. The staff was pleasant overall.

Partner

10/10

Exceptional

25 Oct 2019

Jay

Excellent stay! Brilliant decor and incredible outdoor oasis in a vibrant part of London. Easy access to some of the cities best.

Business Self

10/10

Exceptional

24 Oct 2019

alaa

Very good , but I wish they had 24 hrs room service and a better food selection

Friends_and_family Friends

10/10

Exceptional

01 Oct 2019

KKW

Central location, it's a hip bar on the ground floor, so was slightly noisy at night even I was staying on the 2nd floor. But generally it was very good.

Friends_and_family Family

10/10

Exceptional

19 Sep 2019

Neil

Central London Quirky Hideaway

Excellent central London quirky hideaway although let down a little by undercooked fish for dinner. Rectified and everything else excellent

10/10

Exceptional

03 Sep 2019

Verified traveler

Great interior design with a warm, welcoming feel. All the staff I came in contact with were brilliant.

Friends_and_family Family

10/10

Exceptional

11 Jul 2019

Mala

FANTASTIC MANDRAKE

SUCH A LOVELY TIME AT THE MANDRAKE.
ROOM IS CLEAN AND FAILRY BASIC BUT BUT LOVELY. THE TERRACE AND BREAKFASTS WERE DIVINE.
NOT CHEAP TO EAT OR DRINK HERE BUT IF YOU FEEL LIKE TREATING YOURSELF 100% GO FOR IT. WE WILL RETURN!

Business Friends

2/10

Poor

05 Jul 2019

Michael

Charged \"deep cleaning\" (150 quid) on last day because I had, apparently, at some point left my room in an insufficiently clean state.

I never did so.

I was advised I could ask the \"accommodation manger\" for more information if I wished. I did wish, but since my flight left in the next two hours, I was not given the time to fulfill my wishes.

As soon as any ostensible affront to hotel cleanliness is reported by the cleaning staff, it should be communicated to the alleged delinquent, who can then discuss the transgression with the hotel administration. To leave this to check-out time is unacceptable and smacks of the lowest of scams.

This last-minute add-on of expenses has only been equalled in my experience in Bucharest where they charged me bogus mini-bar expenses as I was checking out.

SHAME ON YOU,

10/10

Exceptional

01 Jul 2019

Verified traveler

The location of the hotel is very convenient. The decor of the hotel is very special and cool.It is very enjoyable for young people

Leisure Partner

8/10

Excellent

12 Jun 2019

Verified traveler

Lovely space & staff but there are better options

Overall the hotel was a fun experience. Although I’m not sure we’d stay here again. I LOVED the greenery but sound carries easily and early morning/late nights can be annoying with normal activity from the restaurant. The staff is lovely and beyond accommodating. Charlie is a star and was always going above and beyond. There systems seem to not be connected which is very frustrating as a guest. I had housekeeping banging at my door at 11:05 telling me I missed checkout when my account had a guaranteed late 1pm checkout. Another hiccup at checkout when they claimed I had a balance from the restaurant when I paid at the bar at the time of dining. Again, little deals but pretty frustrating for a traveler.

Friends

10/10

Exceptional

15 May 2019

Martyna

One of my favorites in London!

Really great hotel with great ambiance, cleanliness, location. One of my favorites!

10/10

Exceptional

01 May 2019

Verified traveler

Beautiful art hotel! Everything is amazing! Staffs is super friendly and helpful.

Leisure Family

10/10

Exceptional

15 Apr 2019

Verified traveler

Loved our stay at the mandrake, really cool hotel and staff were brilliant. No kettle in the rooms though!! 😩

Leisure Partner

10/10

Exceptional

23 Mar 2019

LG

We stayed in the Newman Rooms for our anniversary. Beautiful, spacious, clean and quiet. Only issue is there is no hairdryer capability in the bathroom and no coffee or tea kettles. Loved the greenhouse and the warm and friendly staff. They are incredibly knowledgeable and helpful with recommendations. We will be back.

Business_and_leisure Partner

10/10

Exceptional

19 Mar 2019

Zoe

Stunning.

Stunning hotel. Beautiful courtyard and exceptional customer service.

Partner

10/10

Exceptional

11 Feb 2019

Verified traveler

Amazing hotel, central London, very cool, service was impeccable

Partner

10/10

Exceptional

20 Dec 2018

Jim

Cozy & contemporary rare find in London

Hotel a little hard to find on google maps, but what a gem on arrival! Without doubt the best London hotel I’ve stayed in . feels very different - staff informal yet highly attentive , decor cozy and contemporary, perfect environment for breakfast and biz meets.

10/10

Exceptional

05 Dec 2018

Yael

Deserved 5 stars.

The best location. The hotel itself is beautiful, the room was spacious, nice decorated and very comfortable. The staff is nice and friendly, all our questions have been answered profesionaly and with a smile. And the breakfast is tasteful, but pay attention to the costy extras!

Family

10/10

Exceptional

03 Dec 2018

Verified traveler

Perfect location, perfect stay

Amazing experience at the Mandrake. 5* service at every opportunity, there’s few hotels like this in London!

Partner

10/10

Exceptional

21 Nov 2018

Julie

Great place to stay

Look after from the moment we arrived until we left. All staff were extremely friendly and caring. We intend to use the Mandrake as our hotel of choice when in London.

Partner

10/10

Exceptional

12 Nov 2018

Reina

Mysterious and exclusive hotel

Absolutely fabulous. Came to London for sights and fun, this hotel delivered. Everyone was welcoming and lovely to speak with. The staff made every accommodation and went above and beyond to insure we felt special. Made tons of friends in the bar every night, great exclusive scene. Love the eclectic decor and cool art. Or room was spotless and filled with every necessity. Only ate at the restaurant only once but it was a 5 Star meal. The morning coffee and tea were perfect as were the gluten-free options. Already thinking of a return. Highly recommend this sexy little hotel.

Friends

8/10

Excellent

11 Oct 2018

Gary

This is a boutique hotel, a term that always puts me on my guard, but they do an excellent job. The very best part of the hotel is the restaurant. It is like being on an exotic vacation to eat in the restaurant. I recommend the hotela nd the restaurant.

8/10

Excellent

10 Oct 2018

Vivian

The property is trendy and nice. The staff are great! The breakfast is incredible, absolutely incredible! It was the best food we ate in London!
The room we were in was very dark, that made it difficult to get ready during the day. The bar only has one type of beer, but it's a full service bar. Also only one size. A pint of beer was available everywhere but at our hotel. Aside from that, everything was GREAT!

10/10

Exceptional

10 Oct 2018

Verified traveler

Lovely little hotel, great location

Staff were very helpful, the breakfast was cooked to perfection.
Will definitely stay here again when visiting London.
The room was comfortable and clean.
The only constructive suggestion I would make is the addition of tea/coffee making facilities in the room.

10/10

Exceptional

08 Oct 2018

Ashley

Gorgeous, avant garde hotel with helpful staff. Hotel grounds and lobby like an exotic oasis that transports you to another time and place. Highly recommend this hotel for travelers looking for a unique and trendy hotel in a great location.

Partner

10/10

Exceptional

02 Oct 2018

Benjamin

Fun

No need to leave hotel all weekend... lots of fun...

10/10

Exceptional

17 Aug 2018

Verified traveler

The Mandrake is a very hip hotel and has a cool vibe! Rooms are large, the staff is great.

10/10

Exceptional

16 Aug 2018

rod

Cool and funky in London

Our stay at the Mandrake was exceptional!The hotel was created by way of a complete renovation of a building built in the mid 1800's.It's probably the most funky,unique hotel we have ever stayed at.The pictures on hotels .com do not do justice in comparison to actually being there.The staff are amaising and only add to the ambience.Definitely book with the breakfast included as with most places in the area meals are expensive.The place really gets hoppin on a Saturday night where crowd watching is great entertainment.Its only a 10 min walk to the SoHo district where there is plenty of food and entertainment to choose from.If your in London it's a must stay even if it's just for a night!

Partner

10/10

Exceptional

02 Aug 2018

Verified traveler

Chic Boutique Hotel in Excellent Central Location

The Mandrake was in a great area - super walkable to Oxford Street, Soho and more. Hotel itself was super cool with a great vibe - the guest only bar area on the second floor was a great place to hang out. Highly recommend.

Partner