Name: Urban Chic - Rathbone
Address: Rathbone Pl, London, GB

10/10

Exceptional

18 Feb 2026

Claire

The apartment was lovely, clean and well equipped, it is perfect for a family !
the only thing i would suggest is curtains on the patio window would help with the morning sun in the summer if its used as the 3rd bedroom !

Friends_and_family Family

6/10

Pleasant

12 Dec 2025

Ian

I stayed for two days in Apartment 10 on the 2nd floor. It was ok, nothing super luxury but functional.

great location with lots of shops and pubs right outside the door.

Business

10/10

Exceptional

09 Jun 2025

Claire

Second time I’ve stayed here. Perfect location

Leisure Family

6/10

Pleasant

02 Mar 2025

Allyson

The property was right in the middle of soho so it was very convenient for shopping, food, and drinking. Flat 9, specifically, looked recently renovated which was nice ,but the flat could have been a bit cleaner prior to our arrival (hair on the bed, mold in the shower, streaky mirrors, dust and dirt, etc.) Customer service for this property was extremely difficult to work with. They originally gave me the wrong access code for the door lock and processed to give attitude when I called regarding this issue. The emergency contact agent was rude, redundant, made it more difficult to check in. I could not get in the flat until one hour later they finally told us the correct code.

Leisure Friends

6/10

Pleasant

21 Sep 2024

Angela

Property was difficult to find entry. Needs a deep cleaning. Comfy bed and location is good. Would not return as there are better options with front desk which would have been helpful.

Leisure Family

10/10

Exceptional

21 Aug 2024

Akihiko

Great location!

Leisure Family_with_children

10/10

Exceptional

13 Aug 2024

David

What a great apartment to stay in while in London! We appreciated the great communication including when we asked ahead of time about the laundry situation. There are multiple great pubs within a block of this location and you can get to lots of shopping and sights with short to modest walks. The only minor challenge was that the actual front door was a little challenging to find and would have benefited from some signage or perhaps a picture in the check-in instructions. But the actual apartment was great and was a comfortable place for my family and me to finish our week in London.

Leisure Family_with_children

8/10

Excellent

26 Feb 2024

Mike

Brutal steps (6-7 flights of stairs and no lift). Everything else was fab! Thank you.

Leisure Family

8/10

Excellent

17 Nov 2023

Antonio

Very nice and clean property. Communication can be a bit quicker as we had trouble with the dryer, which we never found how it worked. We had to leave with damp cloth as we did not receive an answer on time on how to dry the clothes. Also, for older people, be aware that this is an apartment complex and as such, there are no elevators and you have to bring your luggage up the stairs to reach your flat. Overall, clean and nice property, good restaurants all around and close to Oxford Street and the tube stations. Would stay again.

Leisure Partner

2/10

Poor

13 Oct 2023

Simon

I only stayed one night out of the two I paid for. It was impossibly hot in the flat. Please do not write a comment in response about fans being provided. The fan is incredibly noisy - so you can choose to not be able to sleep because of the heat or because of the noise of the fan. I stayed in the apartment in mild September (19c during day and 14c at night. It was 26c in the flat). What temperature does the apartment reach during the summer months? Other negatives- winter duvet cover, foam pillows, Venetian blinds which do not block out street lights, flat overlooked road on first floor (zero privacy), noise in corridor from other guests, etc, etc. The bottom line is I paid circa £480 for one awful night’s sleep.

Leisure Self

10/10

Exceptional

20 Sep 2023

Roberto

Great location, close to excellent restaurants for any taste and budget. Quite at night.
Very clean, spacious.

6/10

Pleasant

11 Feb 2023

Lee

Too cold

The apartment wasn't heated properly. The maximum it would go was 21 Celsius and the bedroom was 17 Celsius (January), which is ridiculous. We contacted the owner, and they said they made sure it was on the highest setting was there was no change. Too bad because the apartment is beautiful and clean, but for this price the heat should work.

Friends_and_family Friends

10/10

Exceptional

12 Jan 2023

Margaret

Loved this cute apartment. Great eating places. Close to subway. Will definitely stay there again.

Leisure Family

10/10

Exceptional

20 Jul 2022

John

This was a very centrally located flat. It was clean and easy to access. We have older kids, but still felt safe for them to walk around by themselves. I would defiantly stay here again, if we are ever in London.

Leisure Family

10/10

Exceptional

16 Jul 2022

Jennifer

Location is beyond perfect. It can be very loud because it’s in the heart of great pubs and restaurants but well worth it in my opinion.

Leisure Family

2/10

Poor

21 May 2025

DAVID

Nos cancelaron y nos mandaron a otra propiedad el mlsmo dia. Terrible.