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Z Hotel At Gloucester Place

London · United Kingdom

51 Gloucester PlaceView location

8.6/10Excellent363 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.2/108.2
Condition8.6/108.6
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Z Hotel At Gloucester Place

Z Hotel at Gloucester Place is conveniently located in the popular Hyde Park area. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. Service-minded staff will welcome and guide you at the Z Hotel at Gloucester Place.

Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, clothes rack, complimentary instant coffee, complimentary tea, linens. The hotel offers various recreational opportunities.

Friendly staff, great facilities and close proximity to all that London has to offer are three great reasons you should stay at Z Hotel at Gloucester Place.

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A stay at The Z Hotel at Gloucester Place places you in the heart of London, within a 10-minute walk of Oxford Street and Marble Arch. This hotel is 0.5 mi (0.8 km) from Hyde Park and 0.5 mi (0.7 km) from Marylebone High Street.

Make yourself at home in one of the 114 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.

Featured amenities include a 24-hour front desk, luggage storage, and an elevator.

Popular amenities

Free WiFi
Dining services
Concierge
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets not allowed

Important information

  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately GBP 13.95 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    Portuguese

    English

    Italian

    Polish

    French

    Romanian

    Spanish

Nearby attractions

Baker Street 0.3 km / 0.2 mi
Selfridges 0.6 km / 0.4 mi
Oxford Street 0.6 km / 0.4 mi
Park Lane 0.7 km / 0.5 mi
Marble Arch 0.7 km / 0.5 mi
Marylebone High Street 0.7 km / 0.5 mi
Hyde Park 0.8 km / 0.5 mi
Regent's Park 0.9 km / 0.6 mi
Bond Street 1.2 km / 0.7 mi
Regent Street 1.3 km / 0.8 mi
Oxford Circus 1.5 km / 0.9 mi
Lord's Cricket Ground 1.7 km / 1.1 mi
Kensington Gardens 1.8 km / 1.1 mi
London Palladium Theatre 1.8 km / 1.1 mi
Paddington Central 1.8 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 114
  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Wi-fi
  • Lift access
  • Breakfast
  • Snacks
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Z Hotel At Gloucester Place

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Z Hotel At Gloucester Place

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CLUB KING BEDJUNIOR SUITE • CLUB KING BEDJSU.CB-KG

    Photos are not available for this room type.

    Z Hotel At Gloucester Place

    JUNIOR SUITE CLUB KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.CB-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Z Hotel At Gloucester Place

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Z Hotel At Gloucester Place

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Z Hotel At Gloucester Place

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Z Hotel At Gloucester Place

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CLUBJUNIOR SUITE • CLUBJSU.CB

    Photos are not available for this room type.

    Z Hotel At Gloucester Place

    JUNIOR SUITE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Z Hotel At Gloucester Place

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin QUEEN SIZE BEDDouble or Twin • QUEEN SIZE BEDDBT.QN

    Photos are not available for this room type.

    Z Hotel At Gloucester Place

    Double or Twin QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLUB KING BEDDouble or Twin • CLUB KING BEDDBT.CB-KG

    Photos are not available for this room type.

    Z Hotel At Gloucester Place

    Double or Twin CLUB KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CB-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB KING BEDDOUBLE • CLUB KING BEDDBL.CB-KG

    Photos are not available for this room type.

    Z Hotel At Gloucester Place

    DOUBLE CLUB KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Z Hotel At Gloucester Place

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Z Hotel At Gloucester Place

8.6
Excellent
363 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.2 /10
Condition
8.6 /10
Amenities
8.2 /10
100 reviews shown
6/10
Pleasant
04 Aug 2026
Tom
The en-suite bathrooms are translucent glass boxes in the rooms, this is not obvious from the first photos on the listing, it’s not sight I’m worried about, it’s sound and smell! The door didn’t even stay shut.

The room wasn’t ready when we arrived at 4pm even though it said check in was at 3 and they were ready to charge me an early check in fee when we arrived to drop bags earlier in the day!

Our first room was at the front on the ground floor. There was no privacy, frosted glass or net curtains between you and the pavement.

We had two cocktails from the bar, they were both terrible. The bar tender had been out the night before and hadn’t slept which he happily told the other people he served in the middle of making my cocktails. He then tried to charge me a service charge.

The hotel is a number of buildings on Gloucester street, we went to 80 something first, were sent on to 51 where the main reception is, then onto 30 something, then had to come back to 51 to change rooms and then move all our stuff back to 51.
10/10
Exceptional
04 Aug 2026
David
Great location, close to Baker Street Tube Station and great bus service. Hotel staff are fantastic, very accommodating and friendly. The All Inclusive package is a bargain. Will use again.
8/10
Excellent
03 Aug 2026
Spencer
Rooms need decorating as looking a little tired
8/10
Excellent
02 Aug 2026
Jaime
Great place to stay, only one complaint really. My husband is recovering from knee surgery, we kept thinking we had arrived at the hotel to be advised we were further down the road in one of six properties. It would be helpful to know where you are staying before arrival with a building number to save this issue. I found it frustrating. Also, be aware that the rooms are very small, ok for one night but wouldn’t have wanted a longer stay.
4/10
Poor
31 Jul 2026
Emily
Very unhelpful front desk staff.
6/10
Pleasant
30 Jul 2026
Diane
Well for 3 nights, 600£+ :
-we were at the ground floor near the elevator (not ideal regarding noise)
- the layout of this bedroom was nonsense and very male design… there was only one nightstand and absolute no night lamp near the bed! The lighting of this room was white… you know the hospital type of white light (even with a regular of intensity, this light is not suitable in a hotel room!)
-the bathroom was surrounding by glass walls including the toilet ….
- not even a box of tissues that we can find in a basic hotel….so ‘’make up’’ girl get yours or the toilets paper it will be…

-the staff was very friendly and helpful.
-the location is excellent (5min walk from Oxford Street…)
-the air con during summer is a plus
-the bathroom was clean
10/10
Exceptional
29 Jul 2026
CORINN
Very cute and clean. Different units are in different buildings. Great location close to Oxford rd. Breakfast was ok. Latte was so good!!
8/10
Excellent
27 Jul 2026
John
Rooms need a stumble light
10/10
Exceptional
25 Jul 2026
Kenneth
This was a true delight in the center of London. A short walk to Baker Street station puts the entire city at your disposal. A slightly longer walk and you’re in the heart of the Oxford Street shopping district (nee Selfridges). Very clean, very nice people, and good value for money!
6/10
Pleasant
23 Jul 2026
Mandeep
The room was so tiny and the shower was all damaged behind the glass. The bedding didn’t feel clean had a strange smell in the room and bedding. The air conditioning wouldn’t turn off so it was very cold. Didn’t get much sleep.
8/10
Excellent
22 Jul 2026
Dawn
The hotel was perfectly situated, beautiful hotel, very clean and well kept with excellent helpful staff. It had a big tv and the room although small was awesome, the bedding, pillows, towels were lovely. However the only downside is that the bed I had was extremely hard and uncomfortable so didn't get much sleep. Next time I would try a different bed/room. Other than that can't fault it
10/10
Exceptional
21 Jul 2026
Christopher
Lovely stay. Large clean room, easy check in and out.
Partner
10/10
Exceptional
21 Jul 2026
Jonathan
Excellent location and facilities
Self
10/10
Exceptional
18 Jul 2026
John
Great location from train station and walking to attractions.
Unusual layout as reception at number 51 and we stayed at 33 but can’t fault anything x
Partner
8/10
Excellent
18 Jul 2026
karen
Nice clean room
Good air con
Partner
10/10
Exceptional
18 Jul 2026
Shideh
Overall, I would give this hotel 5 stars for its excellent location and accessibility. It is in a fantastic area with easy access to public transportation, restaurants, and attractions, making it a great base for exploring London.

The only disappointing part of our stay was the check-in experience. We were arriving from the U.S. after a long flight from Los Angeles and had been awake for nearly 24 hours. Three days before our arrival, I emailed the hotel to ask if an early check-in around noon might be possible. Unfortunately, I never received a response.

When we arrived, we were told that an early check-in would cost an additional £30. Although we were exhausted, we agreed to pay the fee. However, we were then informed that the only room available was a basement room, which was still not ready. We ended up waiting another three hours before we could finally check in.

Aside from this disappointing arrival experience, our stay was enjoyable. If the hotel improved its communication and handled early arrivals more thoughtfully, it would easily deserve a perfect rating.
Partner
10/10
Exceptional
15 Jul 2026
Bruce
Very Clean modern room

Great price for London
Friends
8/10
Excellent
15 Jul 2026
Michelle
Clean tidy near where we wanted to be
Family
4/10
Poor
05 Jul 2026
Martin
If you turn up early instead of letting you check in they want to charge you for the pleasure.
I hope this doesn’t catch on.

Room 5155 is a bad room to get. It’s in the basement level and sounds like a heard of elephants above you where the restaurant is. I assume that’s where the staff are overnight as the noise never stops.
10/10
Exceptional
04 Jul 2026
Clare
Booking the club room included all snacks and drinks at any hour and was fantastic value for money.
Family_with_children
10/10
Exceptional
04 Jul 2026
Lucy
Staff were very helpful and friendly. Big comfy bed, everything was clean. Good to have the air conditioning and it was lovely and quiet at night. Very nice stay and would definitely stay there again
6/10
Pleasant
04 Jul 2026
Annette
The room itself was fine but the hotel is made up of multiple buildings and I was in one that didn’t have in-building reception or on-site cafe etc. when I checked in, I had to go to two receptions then onto the room and it was at the end of a long day so wasn’t the best of experiences!
Business
10/10
Exceptional
26 Jun 2026
Jane
Really clean thank you to all the cleaners who work really hard to keep this hotel spot on !!
And all the staff at reception and at the bar and food you were all amazing !!
The location is really good
Easy check in
All around the best z hotel I’ve stayed in
10/10
Exceptional
25 Jun 2026
Rebecca
Amazing location. Basic but nice rooms. Would 100% stay here again especially for the price. The only issue is me and my friends were in different rooms along the block.
Friends_and_family Family
10/10
Exceptional
24 Jun 2026
Rafael
Good experience.
10/10
Exceptional
24 Jun 2026
Guillermo
The staff went above and beyond to accommodate us. Great team managing this place. Highly recommended.
Family
10/10
Exceptional
22 Jun 2026
Yves
Hôtel bien rénové et luxueux situé dans l’un des quartiers les plus intéressants de Londres avec plusieurs restaurants et terrasses sur Marylebone.
Friends_and_family Family
10/10
Exceptional
22 Jun 2026
Jihan
It was a great one night stay.
10/10
Exceptional
14 Jun 2026
Martin Kenneth
Ŵhat a great place to stay. Clean, bright. Great position, staff very helpful ans accomadating, great food. Would defo stay there agsin.
Partner
10/10
Exceptional
13 Jun 2026
Joseph
Clean room, staff were amazing. My now go to option for London
Friends
10/10
Exceptional
06 Jun 2026
Joel
The staff were outstanding as was the price for the prime location within the Marylebone neighborhood. The staff were available 24/7 and prepared excellent lattes and cappuccinos to stay or go. The only minor issue was the bathroom size and privacy.
Partner
10/10
Exceptional
05 Jun 2026
Alan
The only thing that was challenging for us were the stairs we had to climb to get to our room. Everything else was excellent. Staff friendly and helpful
Family
10/10
Exceptional
04 Jun 2026
EDWARD
First time staying with Z-Hotel we chose the Club package. In addition to a King bed, and breakfast, benefits included freshly made sandwiches, salads and snacks during the day. Beverages of all sorts and cheese, crackers, olives etc were also available in the evening. We were pleasantly surprised. The bed was firm but comfortable, room was typical size for London bathrooms were new with a good size walk in shower. We were 5 mins away from the Underground and restaurants were around the corner. Great value! We'd stay at Z-Hotel Gloucester again.
Partner
10/10
Exceptional
04 Jun 2026
Margaret
Great location and reasonably priced.
Self
10/10
Exceptional
04 Jun 2026
Elizabeth
We spent twi weeks at the Z Hotel on Gloucester Place. Centrally located, clean, quiet room overlooking the back street with mews, it was a great stay. The Club experience was great with breakfast, lunch, diner, snacks and alcohol included.
We did have room neighbours that were coming in and out of their room one night and the doors slam shut noisily. If it werent for that, the stay would have been perfect! Highly recommend, and neighbours are hard to control!
Family
10/10
Exceptional
01 Jun 2026
Christopher
Great location, fair price, incredible staff
Self
6/10
Pleasant
01 Jun 2026
Alexander
Room was fine and clean but Z hotel is split across a number of properties with facilities all located at one property
Partner
10/10
Exceptional
01 Jun 2026
Charles
.
Self
8/10
Excellent
31 May 2026
Harriet
If you're a light sleeper, avoid staying in room 5155, the floors boards above are very squeaky (I believe its the bar/restaurant area above) so it was noisy hearing people walking around.

Very cool and spacious room though, clean and simple.
Partner
10/10
Exceptional
30 May 2026
gina m
It was perfectly located to the tube.
Family
4/10
Poor
29 May 2026
Ayah
Did not like the hotel at all
Self
10/10
Exceptional
21 May 2026
jacquelyn
Awesome stay
8/10
Excellent
18 May 2026
kazuko
Some of Double room does not have window. Staff was helpful to make our stay comfortable.
Partner
8/10
Excellent
17 May 2026
Caroline
Great hotel for the price. Location is excellent. The hotel is funky because it's spread across 6 non-contiguous townhouses. My king room was very clean and quiet, and the air conditioning/ heat was great. The bed was comfortable and the room was relatively large. Downside is that they clean the rooms every other day and there was no desk to sit at, chair or bench to sit on or a place to put your suitcase (besides on the floor). I spent 6 nights there so it was problematic for me when I wanted to do work on my laptop. The room could have used some touch up painting and re-caulking. Staff is very friendly and nice. There is a lift.
Self
4/10
Poor
04 May 2026
Jack
Room was outdated, with a broken bathroom extractor fan (room 5155)
10/10
Exceptional
30 Apr 2026
Robyn
Very nice, well situated hotel. It’s being extended so it has been renovated throughout. The dining area is on trend, but has maintained a friendly cosy atmosphere. Staff are brilliant. They can’t do enough for you I’ll be happy to stay there again
Self
8/10
Excellent
30 Apr 2026
Jeffrey
Excellent location. Staff was great, always helpful. We were in the club area and basically had 24 hour concierge service. Breakfast, afternoon tea and evening wine and cheese were enjoyable. The only negative was that occasionally the WiFi was spotty. We would definitely return
Partner
10/10
Exceptional
27 Apr 2026
Matthew
Room was perfect
Self
10/10
Exceptional
22 Apr 2026
Ashley
The location was perfect. Staff is extremely helpful. I felt comfortable. The need could be a bit softer but I slept well. I felt safe. This was a 10/10 experience. I’m for sure going back.
10/10
Exceptional
16 Apr 2026
Kevin mcenearney
Great stay will be back soon
Partner
10/10
Exceptional
15 Apr 2026
Sharon
Air conditioning took a little while to adjust, but kept the room lovely and chilled throughout the whole night. Great power shower and secondary glazing to keep out the noise from the road. Access to a great variety of sky packages. Didn't test the wifi as used personal hotspot instead.
Self
8/10
Excellent
13 Apr 2026
Matthew
Great hotel for our one night stay. Bed was a bit on the hard side but that’s a personal preference thing and no way impacted on our stay. The room was clean and the AC was great. Sound proofing to the busy street outside was perfect.
Staff were friendly and allowed us to drop our bags off early before check-in. These were already in our room when we went back later to check-in
Partner
10/10
Exceptional
13 Apr 2026
Charlotte
Well-located, spacious room, comfortable bed
Partner
10/10
Exceptional
12 Apr 2026
Josh
Staff were helpful
10/10
Exceptional
11 Apr 2026
Nicola
Staff so lovely and welcoming, nothing too much, food great and options for drinks really good. Rooms really spacious and modern, great location, really enjoyed our stay and would definitely be back
Friends_and_family Family
8/10
Excellent
09 Apr 2026
Christopher
Clean room but could not change temperature on aircon in room as it was locked to 17 C
Self
6/10
Pleasant
08 Apr 2026
Martin
Well positioned in the centre of London. The room was very small unable to accommodate the bed properly. The person sleeping on the far side has to climb across the bed as there was absolutely no space around the bed
Partner
6/10
Pleasant
06 Apr 2026
Charlie
The wifi is connected to the TV as in you have to have the TV on in order to get access to the internet. Makes no sense, and when it is on it's also still very poor wifi. Not great for international travelers. The room it self is very clean but weirdly there was not a single towel rack. not a single place to put your hand towel let alone your actual body towels. Odd.
10/10
Exceptional
04 Apr 2026
Emmanuel
Yh
10/10
Exceptional
01 Apr 2026
Charlotte
Amazing location, clean and spacious
Self
4/10
Poor
29 Mar 2026
Kepa
Room was clean, but very cold as AC seemed not to work properly.
Self
10/10
Exceptional
22 Mar 2026
Karl
Room was spacious for being very close to Oxford Street.
Partner
10/10
Exceptional
14 Mar 2026
Michael
Great location, all very clean and a very comfortable, large bed. We slept very well, and the glass of wine and nibbles when we came in after the theatre was a nice touch.
8/10
Excellent
13 Mar 2026
Andrew
A very pleasant and comfortable stay. Good rooms, vast beds, good facilities and staff who welcomed well and solved idiot questions with courtesy and promptly. Thank you.
10/10
Exceptional
12 Mar 2026
Colette
A vert central hotel that was in a perfect location for where I needed to be and at a price that was very reasonable given prices of other hotels nearby. The queen sized bed was fabulous, although it did not leave much room around it! A great hotel for the price and location. Despite being at the front of the hotel with a window onto the road, it was very quiet.
Self
10/10
Exceptional
09 Mar 2026
Noel
Yes situated 5 mins from Baker Street station grea location
Self
8/10
Excellent
07 Mar 2026
Aaron
Perfect for the price and 10min walk from Marylebone. Will be back for sure
Business
8/10
Excellent
20 Feb 2026
Brenda
Brand new and spotless room! Beautifully decorated, huge comfy bed, sparkling white linens; great location to walk to Oxford Street, Selfridges, Wallace Collection. Easy walk to Baker Street station. Really great value!
Self
6/10
Pleasant
20 Feb 2026
David
The hotel is spread over 3 buildings and has no significant features for guests except rooms. Our room was small -scarcely able to move round the very comfortable bed. The cafe for breakfast was apparently being refurbished which was a significant problem as the area is not well supplied with cheap breakfast places and the receptions had no suggestions. We paid £90 for breakfast for 2 adults and 2 children just round the corner on our first morning.
Family_with_children
10/10
Exceptional
17 Feb 2026
Joby
Junior sweet is excellent!
8/10
Excellent
17 Feb 2026
Kerry
Room is compact. Clean and comfortable.
Self
6/10
Pleasant
07 Feb 2026
John
Room was ok for the
6/10
Pleasant
29 Jan 2026
Neil
Staff were great. Most other things like bed, shower, the fact that it is spread out down the street was not grear
Business
6/10
Pleasant
16 Jan 2026
Neil
TV did not work, toilet brush left in the toilet, a/c would not turn off and smell of water (poor ventilation in room) from the bathroom. Disappointing.
Business Self
10/10
Exceptional
14 Jan 2026
Catherine
Such a great place to stay
Business_and_leisure
8/10
Excellent
11 Jan 2026
Sarah
Really lovely staff, good location and a great price. Loved the perks of the club room but thought the breakfast area was far too small.
10/10
Exceptional
11 Jan 2026
Huw
Very clean and smart with a very friendly welcome
Partner
8/10
Excellent
10 Jan 2026
Charles
GREAT
10/10
Exceptional
08 Jan 2026
Jason
Comfy big big bed. Really friendly staff and wonderful facilities good choice of drinks and snacks in the evening and good choice for breakfast
Partner
10/10
Exceptional
04 Jan 2026
Reshma
Clean room, great location. Very close to Oxford Street.
Partner
8/10
Excellent
01 Jan 2026
Leslie
The Z was very clean, quiet, and affordable with wonderful staff and a dining area (for a charge). It was a little basic though - a chair or two and foldable luggage racks in the room would have been nicer.
Leisure Family
10/10
Exceptional
28 Dec 2025
Katrina
Lovely room and close to Oxford Street.
Originally, I booked a budget room, but received a complimentary upgrade to a suite . Thank you for a lovely stay, we shall definitely back to stay again.
Leisure Family
10/10
Exceptional
14 Dec 2025
Timea
It was so lovely! Great location, an abundance of snacks (including GF for breakfast). The room was aesthetic and a good size. Every staff member was beyond friendly and kind. I would definitely be back.
Business_and_leisure Self
2/10
Poor
18 Nov 2025
L
It was unbearably loud
6/10
Pleasant
17 Nov 2025
Rachel
Nice large room on the ground floor. Although right on the road there was no road noice. There was noice from above and unfortunately this was late in the night and early morning which disturbed us. Staff were helpful. The only negative was the black mould in the shower otherwise room was clean.
4/10
Poor
14 Nov 2025
Ben
Smart but ridiculously small room, barely bigger than the Queen bed. Glass walled bathroom with big wall gaps meant no privacy. Single plug socket in the whole room, with one socket designed for kettle lead yet kettle had regular plug. Staff helpful enough, quiet, good 11am checkout.
Leisure Family
10/10
Exceptional
13 Nov 2025
Sean
The room was very clean, with a comfortable bed and decent view of central London. The staff were incredibly hospitable and we felt right at home. The rooms are tight for space if you need to open more than one luggage, we stayed one night but wished we booked here sooner, because the location is also perfect. We will stay here again without question.
Friends_and_family Family
10/10
Exceptional
04 Nov 2025
Rebecca
Very good
2/10
Poor
30 Oct 2025
Emily
Even the feedback form does not work properly! Haha! You lot are rediculous! I will definately be putting reviews out about this! Absolutely shockingly bad!!!The room has terrible sound protection and stank of the last giest!
It was a celar room with paper thin walls, toilets, farts and footsteps could be heard all through the night so i basically did not sleep at all! To further agravate things
Business
8/10
Excellent
17 Oct 2025
william
First the Good. We were in a Jr. Suite and it had a REAL Kind Size Bed. The Bathroom was all glass, new and thoroughly modern. The room was large and had working AC and double glazed window so even though we faced Glouster Place (a busy street) the room was quiet. It was also at least 50% cheaper than another hotel we stayed at 2 blocks the other side of Baker Street. The Bad: No box of tissues in the room. My wife and I cannot sleep under a Duvet ...and the fashion is to put one of these heavy things on the bed. I asked for a plain blanket instead at reception and they said...they could give me another duvet but...they didn't have anything else. I will admit these are small things. Overall, it is a great value for your money but it show the difference between this place and the guys who charge more.
Partner
6/10
Pleasant
17 Oct 2025
Danielle
Basic room, not much space, comfy bed, clean and good sized bathroom. Lift only goes up 2 floors.
Felt uneasy on arrival at night around the property as groups of men hanging around doorways either side of property which is uncomfy when travelling solo.
Business Self
10/10
Exceptional
05 Oct 2025
James
It was great! The hotel was clean and the shower was fantastic!
Self
10/10
Exceptional
03 Oct 2025
Jim
My train was cancelled so i booked in overnight.
Business
8/10
Excellent
01 Oct 2025
Robert
Very convenient location
2/10
Poor
19 Sep 2025
Amanda
Was told I had a nice Queen room.
In reality it was a box without windows at the back of the basement in another property a few doors down the road.
A queen bed with just enough room to walk around and nothing more.
The air con was loud, the fear of being trapped if there were a fire all contributed to hardly any sleep.
The decor was fresh and neutral but looked to mask flaws like cracked bathroom tiles, gaps in skirting.

This was not what I had expected given the cost of £230 for the night. Appreciate this isn’t a high cost for a London hotel but significant enough to expect a better standard with some kind of light and ventilation.

8/10
Excellent
17 Sep 2025
Jeff
First time guest at Z Hotels. Room was spacious and emmaculate.
8/10
Excellent
11 Sep 2025
Sarah
I really liked the club kitchen where guests could come to relax and grab a drink/snack. I didn’t feel this benef
2/10
Poor
08 Sep 2025
Verified traveler

Not as described - buyer beware

Firstly the Z Hotel is not easy to find as there is no sign to the hotel on the street.
Secondly, what few reviews or details of the hotel explain, is that the hotel is a series of separate houses along the same street. You are therefore likely to be directed from the cupboard of a reception to another house down the road some 50 or 100 yards away. A wet and windy walk to breakfast, if you want it.
The WiFi in the Junior Suite we booked was inconsistent to say the least and with Marylebone being such a built up area and the hotel being a 200 year old building, network connection was frustratingly, also totally unreliable. In the 21st century this fact alone makes for a difficult stay.
The staff were all generally friendly and the room was comfortable and quiet.
The glass screen to the en-suite facilities was quirky and didn’t bother us. Thought it might to more modest types.
We had a room that had a separate bit of space up some steps through a doorway that was furnished with a single stool that was strange. Why not a sofa? Or a sofa and tv?
Finally, the fire escape plan on the door was incorrect. It advised occupants to run upstairs rather than down to the exit - sorry it’s my job.
I would not return as there were too many inconsistencies in the description of the hotel, the room and the internet comms are unacceptable

Friends_and_family Family
8/10
Excellent
17 Aug 2025
Verified traveler

Z hotel room

Perfect base for a weekend in London. Room was clean and bed very comfortable. TV, drink making facilities, hairdryer and toiletries all included.
Friends_and_family Family
10/10
Exceptional
03 Aug 2025
Ricardo

Short stay

Really enjoyed our stay. Cindy at reception was fabulous - very helpful and friendly.
Friends_and_family Family

Location & surroundings

Z Hotel At Gloucester Place
51 Gloucester Place, Londres, United Kingdom

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Z Hotel At Gloucester Place

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