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The Zetter Townhouse Marylebone

London · United Kingdom

28 30 Seymour StreetView location

9.6/10Excellent481 Reviews
Cleanliness9.8/109.8
Service9.6/109.6
Comfort9.4/109.4
Condition9.6/109.6
Neighborhood9.8/109.8
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Zetter Townhouse Marylebone

With a stay at The Zetter Townhouse Marylebone, you'll be centrally located in London, steps from Marble Arch and within a 5-minute walk of Hyde Park. This 4-star hotel is 0. 3 mi (0. 4 km) from Selfridges and 0. 5 mi (0. 7 km) from Wigmore Hall.

Make use of convenient amenities, which include complimentary wireless Internet access and concierge services. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.

Satisfy your appetite for lunch or dinner at the hotel's bar/lounge, The Cocktail Lounge, or stay in and take advantage of the 24-hour room service. English breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Make yourself at home in one of the 24 individually decorated guestrooms, featuring iPod docking stations and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

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Conveniences include phones, as well as laptop-compatible safes and desks.

With a stay at The Zetter Marylebone, you'll be centrally located in London, steps from Marble Arch and within a 5-minute walk of Selfridges. This boutique hotel is 0.3 mi (0.5 km) from Hyde Park and 0.5 mi (0.7 km) from Wigmore Hall.

Make yourself at home in one of the 24 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Popular amenities

Free WiFi
Dining services
Concierge
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for English breakfast: approximately GBP 28 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Arabic

    Portuguese

    English

    Italian

    Polish

    French

    Hungarian

    Spanish

Nearby attractions

Marble Arch 0.2 km / 0.1 mi
Oxford Street 0.2 km / 0.1 mi
Park Lane 0.3 km / 0.2 mi
Selfridges 0.4 km / 0.2 mi
Baker Street 0.4 km / 0.2 mi
Hyde Park 0.5 km / 0.3 mi
Wigmore Hall 0.7 km / 0.5 mi
Bond Street 0.9 km / 0.6 mi
Marylebone High Street 1 km / 0.6 mi
Regent Street 1.2 km / 0.7 mi
Madame Tussauds Wax Museum 1.3 km / 0.8 mi
Oxford Circus 1.3 km / 0.8 mi
Kensington Gardens 1.4 km / 0.9 mi
London Palladium Theatre 1.4 km / 0.9 mi
Regent's Park 1.5 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 24
  • hotel
  • 24-hour reception
  • Wi-fi
  • Laundry service
  • Multilingual staff
  • Hotel safe
  • Lift access
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
Show 3 more facilities & services
  • Bar
  • Restaurant
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    The Zetter Townhouse Marylebone

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE ONE BEDDOUBLE • DELUXE ONE BEDDBL.1B-DX

    Photos are not available for this room type.

    The Zetter Townhouse Marylebone

    DOUBLE DELUXE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.1B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    The Zetter Townhouse Marylebone

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GRAND DELUXEDOUBLE • GRAND DELUXEDBL.DX-GD

    Photos are not available for this room type.

    The Zetter Townhouse Marylebone

    DOUBLE GRAND DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GRAND DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 5 m²DBL.DX

    Photos are not available for this room type.

    The Zetter Townhouse Marylebone

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-11

    Photos are not available for this room type.

    The Zetter Townhouse Marylebone

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-11

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LOFTRoom • LOFTROO.LO

    Photos are not available for this room type.

    The Zetter Townhouse Marylebone

    Room LOFT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LOFT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    The Zetter Townhouse Marylebone

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PENTHOUSEDOUBLE • PENTHOUSEDBL.P6

    Photos are not available for this room type.

    The Zetter Townhouse Marylebone

    DOUBLE PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LOFTDOUBLE • LOFTDBL.LO

    Photos are not available for this room type.

    The Zetter Townhouse Marylebone

    DOUBLE LOFT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LOFT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1

    Photos are not available for this room type.

    The Zetter Townhouse Marylebone

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 5 m²JSU.ST

    Photos are not available for this room type.

    The Zetter Townhouse Marylebone

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    The Zetter Townhouse Marylebone

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    The Zetter Townhouse Marylebone

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Zetter Townhouse Marylebone

9.6
Excellent
481 Reviews
Cleanliness
9.8 /10
Service
9.6 /10
Comfort
9.4 /10
Condition
9.6 /10
Neighborhood
9.8 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
24 Jul 2026
Richard
Charming, warm and comfortable!
10/10
Exceptional
23 Jul 2026
julie
great place, very comfortable
8/10
Excellent
21 Jul 2026
liam
Great staff. Very clean. Well located. Furniture somewhat tired and dated. Ovferall experience very good.
10/10
Exceptional
21 Jul 2026
Neil
This is a great little place in he heart of Marylebone if you're looking for somewhere quaint. A boutique style hotel with lovely helpful staff and clean well maintained rooms. We had complimentary cocktails on arrival which were lovely. If you like the intimacy of a small hotel with personalised service this is the place for you. We didn't book breakfast but right next door and recommended by the hotel is a small brunch place, Daisy Green which serves wonderful breakfast / brunch.
Partner
8/10
Excellent
20 Jul 2026
Julie
The hotel is absolutely beautiful and it's in a perfect location. The street is quiet, but you're within an easy walk of wherever you want to be. I had received a survey a few days prior to check-in, which I submitted, stating we would be arriving at 11pm. We arrived at 10:50pm and the person checking us in was flustered saying they thought our flight has canceled. No survey (that I spent some time completing) had been received. We were shown to our room... in the basement... next to the bar toilets and the maintenance office. It was AWFUL. We flew in from the US, fell asleep after 1am, and at 6am it sounded like the staff was standing at the foot of our bed having a conversation. We asked to be moved, and were told we would not be able to move until the following day. No apologies were given for our dissatisfaction with the room. Nor did anyone tell the staff to keep it down on the second morning. Our stay was 6 nights total, paid for in advance. Had we been given the room we moved to on day 3, this would be a 5 star review, because it was a very nice stay after we were promoted from the basement.
The parlor bar was very nice, and served the best hamburger I've had in London. I will say, I was left alone once my food and drink arrived and had to go to the staff office to ask for my bill.
It's a charming small boutique hotel. I just wish the staff lived up to the luxury rating they give themselves.
Partner
10/10
Exceptional
19 Jul 2026
Alexandra
This is a beautiful hotel in the heart of London. Everything about my stay exceeded my expectations. The staff were warm and welcoming, the room was beautifully decorated, and the breakfast was outstanding. I highly recommend staying here.
Family_with_children
10/10
Exceptional
18 Jul 2026
Jonathan
We had a lovely stay at the Zetter Marylebone. The staff were so kind and attentive, the room was very nice, and the location is in a fantastic and bustling part of the city. Highly recommend!
Partner
10/10
Exceptional
17 Jul 2026
Natalie
This is our go-to property in London and have thus stayed here several times. Staying at the hotel is like staying at your eccentric uncle's place. Everyone is very friendly and the rooms are quite comfortable. We always look forward to our stay here. See you next time!
Partner
10/10
Exceptional
28 Jun 2026
Martin
Great breakfast and bar. The staff was awesome, all of them
Friends_and_family Family
10/10
Exceptional
28 Jun 2026
Sarah
Excellent boutique hotel in a perfect neighborhood. Check-in was very smooth. Room was great and felt like a little oasis after a busy day in the city.
Self
10/10
Exceptional
22 Jun 2026
Matthew
The staff is amazingly helpful and friendly. All of them. And the place is really cozy and nice and well located
Self
10/10
Exceptional
21 Jun 2026
Ben
This is a beautiful and quirky place in the heart of London. I would highly recommend a visit.
Partner
10/10
Exceptional
09 Jun 2026
Robin
tremendous stay! totally charming hotel filled to the brim with personality and wonderful, helpful, kind staff...can't wait to share our find with friends and family...not sure we'd ever stay anywhere else in London after experiencing the Zetter in Marleybone. A true gem!
Partner
10/10
Exceptional
06 Jun 2026
Patrycja
Very cute boutique hotel, perfectly located with the nicest staff ever! I can't express it how great everyone was. I will definitely be back.
Partner
10/10
Exceptional
29 May 2026
Noelle
Charming boutique hotel, perfect location
10/10
Exceptional
02 May 2026
Karlen
We had breakfast including coffee and also wine in the afternoon.
All staff were exceptional. Best customer service I’ve received at any accommodation.
Partner
10/10
Exceptional
23 Apr 2026
Grace
Lovely & very comfortable inn with a unique fun & quirky interior design style. Breakfast was really excellent.
Partner
10/10
Exceptional
16 Apr 2026
Eugene
We had a fantastic 3 night stay. Deluxe double room was excellent. Very comfortable. Staff were very welcoming, helpful, and friendly. Great location. Marylebone, Oxford Street and Hyde Park all nearby. Highly recommended.
Partner
10/10
Exceptional
29 Mar 2026
Margaret
Hotel was clean, the people that worked there were absolutely wonderful and the rooms were comfortable. The shower was in a tall tub without a grab bar so it was challenging getting in and out. I missed having a coffee maker in the room.
10/10
Exceptional
29 Mar 2026
justine
what a fantastic experience from entering greeted by the lovely Andrea. loved our room and loved the bar music ambiance. best stay in london for years
Partner
10/10
Exceptional
23 Mar 2026
Mike
Fab boutique hotel, loved the decor and the 4 poster bed. Staff were amazing, helpful and extremely friendly. Will be visiting again
10/10
Exceptional
18 Mar 2026
Amanda
Friendly, helpful staff greeted us. They were super helpful with everything we needed. The hotel is a gorgeous little boutique style place that really feels like home from home. The decor is eclectic and fun. The location is incredibly central and the room was quiet and comfortable. Wonderful unique hotel.
Friends_and_family Family
8/10
Excellent
18 Mar 2026
Lauren
The staff were very friendly and made me feel welcome. The location was very convenient and the finishes made for a quaint stay in this boutique hotel.
Self
10/10
Exceptional
06 Mar 2026
Philip
Ranjit the bartender is the star of the show here. Amazingly kind and talented person.
Business
10/10
Exceptional
02 Mar 2026
Hannah
Lovely staff, it feels more like you’re staying in someone’s home than with the formalities
8/10
Excellent
26 Feb 2026
Gina
A hidden gem quietly hidden a stone’s throw from Marble Arch
Self
10/10
Exceptional
22 Feb 2026
Alison
The staff was amazing. Greeting us, getting to know us. All around so helpful and kind. I loved how personal it felt. We definitely felt special and that made our stay so much fun
Friends
10/10
Exceptional
08 Feb 2026
Grant
Great characterful boutique property, in a fantastic location for exploring London.
10/10
Exceptional
22 Jan 2026
Diane Eliopoulo
All of the above! Lovely hotel.
10/10
Exceptional
05 Jan 2026
Frances
Clean, bathroom with counter space, good lighting, lovely location.
Friends_and_family Family
10/10
Exceptional
05 Jan 2026
Olivia
This hotel is fantastic. Nothing is too much for the staff and the room was perfect.
Partner
10/10
Exceptional
01 Jan 2026
Rainee
Very quaint boutique hotel in a great location. Delicious breakfast included in our stay. Host was very friendly and helpful. Hotel was very clean and well maintained.
Leisure Partner
10/10
Exceptional
22 Dec 2025
ciaran
Fun boutique hotel in great location
Partner
10/10
Exceptional
16 Dec 2025
Nicholas
Bed was comfy, room was thoughtfully decorated, bathroom was clean with a beautiful soaking tub
Leisure Partner
8/10
Excellent
15 Dec 2025
Tobias Gärsback
Its a cute little hotel with very British style and personality.
Service is impeccable and friendly and always available.
Queen size bed maybe not the most comfortable for two guests but old architecture is old architecture so space is reduced. Perfect neighborhood, walking distance from anywhere cool!
Business_and_leisure Partner
8/10
Excellent
07 Dec 2025
Jane
Super clean and lovely staff. Good location. Breakfast was good too.
Friends_and_family Family
6/10
Pleasant
24 Nov 2025
Morgan
Ac in rooms didn’t work so had to sleep in extremely hot and stuffy room. Lamp on table across the room had no switch or connection to a wall switch so had to unplug it anytime you want it off.
10/10
Exceptional
07 Nov 2025
Judy
This hotel is a hidden gem! My room was impeccably clean, my bed was THE most comfortable I’ve stayed at in London, and the staff were the best! I was going to Paris for the weekend then returning for one night and they held a bag for me so that I could travel lighter. I was a woman travelling alone and felt safe and well taken care of. The location brought me here. The staff will bring me back!
Leisure Self
10/10
Exceptional
10 Oct 2025
Michael
Very nice room. Extremely helpful staff. Very friendly. Fun atmosphere. Lovely location.
Self
10/10
Exceptional
10 Oct 2025
Jesse
Very, very authentic Victorian decor, throughout this property. Lots of places to eat, drink and shop, all within walking distance.
Leisure Partner
10/10
Exceptional
06 Oct 2025
Mark
.
Leisure Self
2/10
Poor
28 Sep 2025
SHIRAZ

Don’t stay here

Very bad experience the service was so bad the bedroom was bad right next to the reception that smelt of curry. One really rude member of staff checking us in.
The write up on the hotel sounds wonderful showing lots of cocktails at the bar they had no cocktails at the bar they don’t serve them
The hotel was definitely 2 stars not 4-5 stars it was such a disappointment waste of £500 was a surprise stay for my wife’s birthday I need a refund back from the hotel it’s a disgrace.
I have booked many times with hotels.com never been disappointed but this time it was awful what do you have to say zetter hotel
Partner
6/10
Pleasant
28 Sep 2025
Ramesh
Ok.
Leisure
10/10
Exceptional
24 Sep 2025
Jenifer
Great staff, walkable to Selfridges and other fun places. Easy to get to West End.
Business_and_leisure Partner
10/10
Exceptional
22 Sep 2025
Mustafa
It is a very quaintly decorated building with a true English feel. Staff is very friendly.
Business_and_leisure Family
8/10
Excellent
09 Sep 2025
Juan Carlos

Could have been better

Great location. Quiet rooms. Got a long suite accessible. Shower only had hot water and very weak water stream. Front Desk said live with it. Mattress was very soft. Coffee in the room was not good. Overall B+. Rooms are starting to show wear and tear.
Partner
10/10
Exceptional
08 Sep 2025
Gregory

Great Place !!

Fantastic Customer Service. Really enjoyed the service in the lounge, along with great entertainment!!
Partner
10/10
Exceptional
07 Sep 2025
Candice

Fabulous Quirky Boutique Hotel

Lovely quirky boutique hotel! Loved it and we will be back. Great bar tender and what a brilliant idea to get a welcome drink in the parlour/bar. Thank you
Friends_and_family Family
10/10
Exceptional
28 Aug 2025
Marla
Awesome decor in the lobby/bar and rooms
Leisure Self
10/10
Exceptional
27 Aug 2025
Christopher

Hidden Gem in London

This hotel was amazing. Beautifully decorated, top notch service from everyone, and especially Noah (or Noel? Sorry!) at the bar!
Partner
10/10
Exceptional
25 Aug 2025
Michael
The staff was excellent, very responsive and helpful when we had issues. They even made their office available to store luggage before our family home was available
Our room was spectacular!!
Leisure Partner
10/10
Exceptional
25 Aug 2025
Mary
All the staff were exceptional! The room was really nice and we really enjoyed our stay. Thank you!
Leisure Family
8/10
Excellent
23 Aug 2025
Verified traveler
Adorable townhouse, conveniently located. Service wasn’t exactly warm and friendly but sufficient enough.
Friends_and_family Family
10/10
Exceptional
21 Aug 2025
Fiona
The room was air conditioned, quiet and dark. It was perfect for getting over jet lag. The staff are friendly and personable.
Leisure Self
10/10
Exceptional
18 Aug 2025
Robin
Great little boutique hotel
Leisure Family
8/10
Excellent
10 Aug 2025
Laura
The place is a gem and the staff are always very helpful
Partner
10/10
Exceptional
09 Aug 2025
stacey
A hidden gem right in the middle of London. Highly recommend this unique boutique hotel. The staff are incredible and the rooms are beautifully furnished and offer a quiet nights rest.
Leisure Partner
10/10
Exceptional
09 Aug 2025
Khalid
A great location and a very friendly staff!
Business_and_leisure Self
10/10
Exceptional
08 Aug 2025
MICHAEL
Excellent hotel food excellent central location staff are personable nothing is too much
Business_and_leisure Family_with_children
10/10
Exceptional
05 Aug 2025
ADAM
Everything was terrific. The rooms are well appointed, and the staff were outstanding. Easy location to access the Tube, the Heathrow Express, or an event at Wembley. There are also tons of great walkable dining options nearby.
10/10
Exceptional
02 Aug 2025
Nicholas
Amazing place, like stepping back to a Victorian times in the nicest way, a marvellous retreat
Leisure Partner
10/10
Exceptional
29 Jul 2025
Aki
Great location. Lovely staff. Quirky decor.
Leisure Self
8/10
Excellent
27 Jul 2025
Verified traveler

Good however careful of the bath!

Good hotel, and location. Very clean bathrooms, however the bath is higher than normal and no handles anywhere to climb out. My husband is 6.4 ft I am 5.9ft and we both struggled, good luck if you are shorter. Slipped and nearly hit head on the basin. No cotton pads, Qtips or tissues. The guy from Jamaica and lady from Poland in the bar were extremely pleasant. Although drinks are expensive.
Partner
8/10
Excellent
15 Jul 2025
Carlos
Beautiful hotel to have quiet nights
Business_and_leisure Self
10/10
Exceptional
01 Jul 2025
Laura

Great hotel

Great hotel in a great location in London. Friendly staff. Clean room. Nice bar. Fun details in hotel decor. Very welcoming staff.
Friends_and_family Friends
6/10
Pleasant
29 Jun 2025
Simon
Zz
Leisure Family
10/10
Exceptional
19 Jun 2025
Nicole
Perfect place for a 4 day stay in London. Very authentic feel without feeling dated. We had a good sized room on the ground floor which was very quiet. All the staff were so courteous and helpful. Bed was very comfortable. Location is excellent as Marylebone is a great neighborhood. Also close to marble arch station
Highly recommend and would stay here again
Leisure
10/10
Exceptional
15 Jun 2025
Jill
Great location… clean, comfortable, safe, and quiet.
Leisure Family
10/10
Exceptional
14 Jun 2025
michael
The Zetter is a wonderful and charming property with a delightful staff.
Leisure
10/10
Exceptional
01 Jun 2025
Verified traveler
Comfortable rooms and friendly staff!
Business
10/10
Exceptional
30 May 2025
Jane
I never review but this hotel is great. Staff are incredibly warm and helpful, the rooms are gorgeous and you can open the windows!
Business Self
10/10
Exceptional
28 May 2025
James

Highly recommend.

We loved this hotel. Lots of character, really helpful staff, and delicious breakfast. (Well worth the extra cost!) Our room was comfortable and very quiet. Great stay.
10/10
Exceptional
26 May 2025
Robert
A wonderful historic boutique hotel in a fantastic location
Friendly helpful team
Lovely peaceful room
Leisure Partner
10/10
Exceptional
21 May 2025
Sara
I loved this boutique hotel. The room was both beautiful and comfortable and the location would be hard to beat!
Business Self
10/10
Exceptional
20 May 2025
David
Great location near shopping and many good restaurants.
8/10
Excellent
05 May 2025
Donna
The office staff and Rajinda in the Parlour were excellent hosts - going above and beyond; the waitress that worked Sat and Sun morning was the most unfriendly and unresponsive host we’ve encountered on our trip. Doesn’t do justice for the high standards at the Zetter.
Leisure Partner
10/10
Exceptional
01 May 2025
Nicholas
Quirky, full of character, comfortable with extremely helpful and welcoming staff
Leisure Family
10/10
Exceptional
16 Apr 2025
India
Fantastic experience for a special celebration with family. Beautiful hotel, friendly staff, great drinks and breakfast. Superb location. Will definitely return and recommend!
10/10
Exceptional
14 Apr 2025
Steve

Fantastic hotel in an even better location.

Fantastic stay in a fantastic boutique hotel 60 second walk from Oxford Street. Room was clean and comfy, breakfast was very good. The room was very quiet as well. If we had to be critical I’d say the bed and the room was a bit small.
Partner
10/10
Exceptional
11 Apr 2025
Nicholas
Excellent experience, style forward and comfortable. We shall return!
Business_and_leisure Partner
6/10
Pleasant
02 Apr 2025
Verified traveler

OK but not my favorite

The property is dated and probably warrants 3 and not 5 stars. We were put below street level in a Deluxe but fairly small (and dark) room and were told unsolicited that it was a “quiet” room which as it turned out was next to the public toilet and across from the kitchen so it was anything but quiet much less private. If I needed a 3-3 1/2 star place in the future I would consider but not lilely.
Partner
10/10
Exceptional
26 Mar 2025
Michael Cory
Staff was very friendly
Leisure Family
10/10
Exceptional
17 Mar 2025
Leanne
Beautiful property. Great location. Hotel was wonderful! Would stay again.
Leisure Self
10/10
Exceptional
05 Mar 2025
Robert
So relaxing and stylish and so central
10/10
Exceptional
01 Mar 2025
Darrin
Quirky townhouse boutique hotel. Lovely staff and great location. Didn’t receive the VIP upgrade despite it being on booking and hotel showing availability.

Didn’t ruin our stay though the previous guests underwear in the room was an unwelcome gift.
Leisure Partner
10/10
Exceptional
05 Feb 2025
Daniela
Verry well loatwd Hotel with nice service and staff
Leisure Partner
10/10
Exceptional
02 Feb 2025
Verified traveler

Great small hotel close with good location

Definitely a go back hotel. Charming small hotel with wonderful staff. Restaurant was great for breakfast--buffet or a la carte. Clean eco rooms.
Friends_and_family Family
8/10
Excellent
31 Jan 2025
Kristen

Doesn’t provide full service 7 days per week

Loved our stay. We stayed on a Saturday and then went exploring in the city all day Sunday. The only reason I give it a 4-star is there was ZERO food/ beverage service on Sundays (and apparently Mondays) which in my experience as someone who travels ALL the time is big hotel NO-NO. For guests and customers off the street, this isn’t okay seeing as this is a hospitality service, and a 7-days per week service, so therefore the full service needs to be there all week. Otherwise, don’t be open 7 days a week, simple as. The lack of service on Sundays/Mondays makes me want to book elsewhere the next time in London, which is sad because everything else about the Zetter was splendid. Maybe for a Friday night single stay, but not for a romantic weekend.
Partner
8/10
Excellent
26 Jan 2025
ERCAN
Good, thank you
Leisure Family
10/10
Exceptional
07 Jan 2025
Bianca
Lovely property!
Leisure Self
10/10
Exceptional
04 Jan 2025
Albandry Abdullah
My first time staying at that area. Very cozy and classic room. Beautiful.
Leisure Family
10/10
Exceptional
03 Jan 2025
Brittany
Fantastic staff! Comfortable room & cozy common areas. Felt like home.
Leisure Partner
10/10
Exceptional
02 Jan 2025
Steve

One of best spots to stay and a warm staff

A wonderful location to stay in London. Within in walking distance of many historic places and also shopping. The staff was brilliant. They were warm and welcoming. Always willing to help with any requests. Our room was comfortable and quite. We look for to our next visit to London and staying at the The Zetter Marylebone
Partner
10/10
Exceptional
28 Dec 2024
Suzann
I can not speak highly enough of the Zetter Marylebone! It’s located in a great neighborhood close to shopping and 5 min walk to Marble Arch tube, but it’s the unique boutique style and substance of the staff that really set this gem apart. Rich, cozy interiors to sip a world-class cocktail in, marshmallow soft beds, you feel pampered as each detail is made perfect. The staff went above and beyond to make sure my stay was not just excellent, it was a delight! How often can you say that? I can’t wait to book again!
Leisure Self
10/10
Exceptional
27 Dec 2024
Anne
Lovely spot. Wonderful staff
Leisure Partner
10/10
Exceptional
23 Dec 2024
Dana
Charming higher-end property, very reasonably priced for what you get. Mercy st the Parlour is wonderful :). Loved it !
Leisure Self
8/10
Excellent
18 Dec 2024
Jennifer
Fabulous location, hard to imagine how quiet it was so close to Oxford Street. Rooms were lovely and cosy spot for a holiday stay!
Leisure Self
10/10
Exceptional
30 Nov 2024
Christopher

A nice friendly quirky place.

All very good.
Business
10/10
Exceptional
27 Nov 2024
Scott
Helpful and friendly staff. Great boutique hotel close to tube and sights.
Business Self
10/10
Exceptional
13 Nov 2024
Tom
Amazing hotel!
Partner

Location & surroundings

The Zetter Townhouse Marylebone
28 30 Seymour Street, London, United Kingdom

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The Zetter Townhouse Marylebone

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