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Mercure Itajaí Navegantes

Balneario de Camboriu · Brazil

Rua Dr. Pedro Ferreira, 363View location

9.4/10Excellent739 Reviews
Cleanliness9.4/109.4
Service9.0/109.0
Comfort9.6/109.6
Condition9.4/109.4
Neighborhood6.0/106.0
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mercure Itajaí Navegantes

Se você está em busca de um hotel em Itajaí com serviço completo e excelente localização, o Mercure Itajaí Navegantes é perfeito para você. Com apartamentos confortáveis e uma área de lazer contendo 2 salas de massagem, sauna 24h e bar na piscina são ideais para relaxar.

O restaurante Kais 0 traz o melhor dos frutos do mar, enquanto o bar Kais 0 oferece deliciosas tapas. O melhor e mais novo hotel em Itajaí - Santa Catarina também conta com 5 salas de eventos com auditório, espaço kids e estacionamento.

Read more about this hotelShow less

A stay at Mercure Itajaí Navegantes places you in the heart of Itajai, within a 10-minute walk of Itajaí Public Market and Dr. Hercilio Luz Stadium. This family-friendly hotel is 10.6 mi (17.1 km) from Beto Carrero World and 0.6 mi (0.9 km) from Igreja Matriz do Santíssimo Sacramento.

Make yourself at home in one of the 176 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and bidets. Conveniences include safes and blackout drapes/curtains, as well as phones with free local calls.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 6 meeting rooms available for events.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 8:00 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply Events/parties allowed LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 5 Pet max weight (per pet) in lb is 11 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
    • Pool access available from 9:00 AM to 10:00 PM.
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Parties and events are allowed on site
    • Long-term renters welcome
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately BRL 76 for adults and BRL 76 for children
    • Covered valet parking fee: BRL 50 per day
    • Pet fee: BRL 100 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    Spanish

Nearby attractions

Itajaí Public Market 0.5 km / 0.3 mi
Dr. Hercilio Luz Stadium 0.6 km / 0.4 mi
Igreja Matriz do Santíssimo Sacramento 0.7 km / 0.4 mi
Centreventos Itajaí 0.9 km / 0.5 mi
Itajai Valley University (UNIVALI) 1.4 km / 0.9 mi
Beira Rio Itajaí 1.5 km / 0.9 mi
Adelaide Konder Theater 1.7 km / 1 mi
Praia Central 1.8 km / 1.1 mi
Navegantes Beach 2.4 km / 1.5 mi
Praia do Pontal 2.4 km / 1.5 mi
Itajai Municipal Theater 2.5 km / 1.6 mi
Sao Joao Church 2.9 km / 1.8 mi
Parque do Atalaia 3.3 km / 2 mi
Atalaia Beach 3.4 km / 2.1 mi
Geremias Beach 3.8 km / 2.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2019
  • Year of most recent renovation: 2019
  • Total number of rooms: 176
  • Number of floors (main building): 20
  • Suites: 9
  • Accessible rooms: 18
  • hotel
  • Large pets allowed (over 5 kg)Extra charge
  • Car parkExtra charge
  • GarageExtra charge
  • Check-in hour
  • Check-out hour
Show 19 more facilities & services
  • Laundry serviceExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Bar
  • Restaurant: 1
  • Air conditioning in Restaurant
  • Meeting room
  • PhotocopierExtra charge
  • Audio-visual equipment rental
  • Indoor freshwater pool: 1
  • Indoor heated pool: 1
  • Sauna
  • Hot tub
  • Breakfast
  • LGTBIQ friendly
  • Children get free accommodation, meals payable on the spot
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Single-Use Plastic Free
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Mercure Itajaí Navegantes

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Mercure Itajaí Navegantes

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXE • 5 m²SUI.DX-1
    SUITE DELUXEPhoto unavailable6 photos

    Mercure Itajaí Navegantes

    SUITE DELUXE

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Bed setup
    Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-1

    Room amenities

    • Telephone in the bathroom
    • Cable TV
    • Slippers
    • Bathrobes
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Minibar
    • Kitchenette
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Mercure Itajaí Navegantes

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE EXECUTIVETRIPLE • EXECUTIVETPL.EJ

    Photos are not available for this room type.

    Mercure Itajaí Navegantes

    TRIPLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIORTRIPLE • SUPERIORTPL.SU

    Photos are not available for this room type.

    Mercure Itajaí Navegantes

    TRIPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT EXECUTIVEAPARTMENT • EXECUTIVEAPT.EJ-1

    Photos are not available for this room type.

    Mercure Itajaí Navegantes

    APARTMENT EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-1

    Photos are not available for this room type.

    Mercure Itajaí Navegantes

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT QUEEN SIZE BEDAPARTMENT • QUEEN SIZE BED • 5 m²APT.QN
    APARTMENT QUEEN SIZE BEDPhoto unavailable7 photos

    Mercure Itajaí Navegantes

    APARTMENT QUEEN SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Room type
    APARTMENT
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.QN

    Room amenities

    • Bathtub
    • Direct dial telephone
    • TV
    • Kitchenette
    • Minibar
    • Wi-fi
    • Bathrobes
    • Slippers
    • Cable TV
    • Telephone in the bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 25 m²TWN.SU
    TWIN SUPERIORPhoto unavailable8 photos

    Mercure Itajaí Navegantes

    TWIN SUPERIOR

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Room amenities

    • Minibar
    • Cable TV
    • Kitchenette
    • Telephone in the bathroom
    • Bathtub
    • Direct dial telephone
    • TV
    • Slippers
    • Bathrobes
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT QUEEN SIZE BEDAPARTMENT • QUEEN SIZE BEDAPT.QN-1

    Photos are not available for this room type.

    Mercure Itajaí Navegantes

    APARTMENT QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT RIVER VIEWAPARTMENT • RIVER VIEWAPT.RV-1

    Photos are not available for this room type.

    Mercure Itajaí Navegantes

    APARTMENT RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.RV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BED • 5 m²DBL.DB-SU
    DOUBLE SUPERIOR WITH DOUBLE BEDPhoto unavailable5 photos

    Mercure Itajaí Navegantes

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width, Single bed 80-130 width
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Room amenities

    • Slippers
    • Cable TV
    • Telephone in the bathroom
    • TV
    • Bathtub
    • Direct dial telephone
    • Kitchenette
    • Minibar
    • Wi-fi
    • Bathrobes

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT RIVER VIEWAPARTMENT • RIVER VIEW • 5 m²APT.RV
    APARTMENT RIVER VIEWPhoto unavailable23 photos

    Mercure Itajaí Navegantes

    APARTMENT RIVER VIEW

    Room photos

    23 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Room type
    APARTMENT
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.RV

    Room amenities

    • Wi-fi
    • Telephone in the bathroom
    • Cable TV
    • TV
    • Direct dial telephone
    • Bathtub
    • Bathrobes
    • Slippers
    • Kitchenette
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM EXECUTIVEFAMILY ROOM • EXECUTIVEFAM.EJ

    Photos are not available for this room type.

    Mercure Itajaí Navegantes

    FAMILY ROOM EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR QUEEN BEDAPARTMENT • SUPERIOR QUEEN BED • 5 m²APT.QN-SU
    APARTMENT SUPERIOR QUEEN BEDPhoto unavailable8 photos

    Mercure Itajaí Navegantes

    APARTMENT SUPERIOR QUEEN BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.QN-SU

    Room amenities

    • Bathtub
    • Bathrobes
    • Wi-fi
    • Telephone in the bathroom
    • Cable TV
    • Slippers
    • Minibar
    • Kitchenette
    • TV
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Mercure Itajaí Navegantes

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIORAPARTMENT • SUPERIORAPT.SU

    Photos are not available for this room type.

    Mercure Itajaí Navegantes

    APARTMENT SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT Accessible SUPERIORAPARTMENT • Accessible SUPERIORAPT.H6-SU

    Photos are not available for this room type.

    Mercure Itajaí Navegantes

    APARTMENT Accessible SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    Accessible SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.H6-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR WITH DOUBLE BEDAPARTMENT • SUPERIOR WITH DOUBLE BED • 5 m²APT.DB-SU
    APARTMENT SUPERIOR WITH DOUBLE BEDPhoto unavailable2 photos

    Mercure Itajaí Navegantes

    APARTMENT SUPERIOR WITH DOUBLE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Bed setup
    Double bed 131-150 width, Queen-size bed 150-154 width
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DB-SU

    Room amenities

    • Kitchenette
    • Bathtub
    • Direct dial telephone
    • TV
    • Minibar
    • Wheelchair-accessible
    • Wi-fi
    • Bathrobes
    • Slippers
    • Cable TV
    • Telephone in the bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT HARBOUR VIEWAPARTMENT • HARBOUR VIEW • 5 m²APT.HV
    APARTMENT HARBOUR VIEWPhoto unavailable4 photos

    Mercure Itajaí Navegantes

    APARTMENT HARBOUR VIEW

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Room type
    APARTMENT
    View / characteristic
    HARBOUR VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.HV

    Room amenities

    • TV
    • Direct dial telephone
    • Bathtub
    • Telephone in the bathroom
    • Cable TV
    • Slippers
    • Bathrobes
    • Wi-fi
    • Minibar
    • Kitchenette

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mercure Itajaí Navegantes

9.4
Excellent
739 Reviews
Cleanliness
9.4 /10
Service
9.0 /10
Comfort
9.6 /10
Condition
9.4 /10
Neighborhood
6.0 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
10 Jul 2026
Valeriy
Awesome staff. I always stay in this hotel because of the great people who work here. They always eager to help you.
Self
8/10
Excellent
28 Jun 2026
Jose
I’ve previously stated in the hotel (5 times). Clean and modern hotel! Although the room hairdryer didn’t work and the room was extremely cold, very uncomfortable!
Partner
10/10
Exceptional
14 Mar 2026
Olga
We always stay at mercury in Itajaí SC Brazil . Highly recommend. Super clean breakfast and dinner couldn’t be better .
8/10
Excellent
17 Feb 2026
Vitoria
Room clean staff polite and friendly
10/10
Exceptional
17 Dec 2025
Valeriy
Staff is veey friendly
Business Self
4/10
Poor
01 Oct 2025
Gary
No meio do inverno, eles mantenham os quartos como uma geladeira.
É proposital, e pelo preço que paguei, é ser muito pão duro não permitir a gente aquecer o quarto.
Business
10/10
Exceptional
05 Sep 2025
Valeriy
Very helpful and professional staff
Business Self
10/10
Exceptional
29 Aug 2025
Valeriy
Breakfast is good
Business Self
10/10
Exceptional
17 Aug 2025
Valeriy
Staff is amazing
Business Self
10/10
Exceptional
16 Aug 2025
Valeriy
Very friendly and professional staff
Business Self
10/10
Exceptional
05 Aug 2025
Valeriy
Extremely good staff
Business Self
10/10
Exceptional
08 Jul 2025
Olga
The view from my window watching the huge ships is fascinating
Business_and_leisure Family
10/10
Exceptional
27 Jun 2025
Valeriy
Very profession and always eager to help staff
Business Self
10/10
Exceptional
16 Apr 2025
Aimee
Nice staff, clean room
Business
8/10
Excellent
20 Oct 2024
emmanuel bing

Bath aminities need improvement

The stay was good. Except that the bathroom lacked aminities and supplies. The soap pump and shampoo were empty all throughout the stay
Business
10/10
Exceptional
27 Sep 2024
Leonardo
I didn’t like the food. They make good pizza, though.
Leisure Partner
2/10
Poor
16 Sep 2024
Edward

Downgrade stay

Very bad: i was downgraded in my room.
Plus room was cold. No heating
Business
6/10
Pleasant
26 Aug 2024
Michael
The staff is great, but the old hotel could use some updates, first there is a communal iron for the entire hotel that needs to be used in the hallway, I think the hotel can do better and invest in having at least more iron so folks don’t have to go down to the fifth floor to do their iron, this is pretty standard, a couple of bottles of courtesy water every once in a while go along way, as well… Also, the breakfast buffet is rather unimaginative outside of pastries, it’s the same Rony eggs and two different kinds of sausages every day… Brazil is fantastic country with great and imaginative Gastronomy, they can do better than this
6/10
Pleasant
23 Aug 2024
Michael
Staff is great, but hotel could use an upgrade to the breakfast, it is unimaginative and rather mundane, Brazil has much better food to offer than this…..
Also having ONE communal iron for the entire hotel (on the fifth floor,) is just not good enough
Business Self
10/10
Exceptional
22 Apr 2024
Qin Hua
Nice and clean
Business Family
10/10
Exceptional
01 Dec 2023
Nicholas
It’s a great hotel! It’s my second time staying here and I will come back again.
Leisure Partner
6/10
Pleasant
10 Jul 2023
Guilherme
Nice. But the clogded drain in the shower box was terrible
Business Family
8/10
Excellent
29 Oct 2021
Paolo

Well located with all the required comforts

The hotel is probably the best in the city, have stayed here several times. Its centrally located, and a 5 minute walk to the shopping centre.
The only down side was that they used to offer a more complete bathroom amenities, now its been limited.
Even so would stay here again.
Business
8/10
Excellent
05 Sep 2021
paul

Great hotel food

Hotel food was excellent and located in a convenient location overall. The staff was attentive and their overall service was great. I plan to stay at this hotel on future visits.
Business
6/10
Pleasant
19 Feb 2021
Verified traveler
Costumo viajar para locais nacionais e internacionais, me parece que em geral a cidade de navegantes não preza por seus visitantes, fui mal atendido no hotel, nos restaurantes e outros lugares, acho até que eu fui fazer um favor para a cidade em visitá-la e gastar meu dinheiro! Sugestão: os estabelecimentos precisam urgentemente de um treinamento para cuidar de seus turistas, é mais difícil mantê-los do que imaginam! Pensem que eu vou repensar se voltarei um dia e certamente viu compartilhar a experiência com amigos e familiares! #sebrae pode ajudá-los!
Leisure Partner
10/10
Exceptional
06 Dec 2020
Michael
Courteous staff with great focus on customer satisfaction. Modern, comfortable and spacious rooms. Bar and restaurant serving high quality buffet and menu selections. All around great property, conveniently located near the Port of Itajai and commercial district.
Friends_and_family Family
10/10
Exceptional
11 Oct 2020
Verified traveler

Safe and sound

During these times service isn't as usual, but they have taken the necessary precautions. The breakfast still has a good spread and other dining options are still available.
Even the room had little touches of precautionary measures.
All in all, they are hotel that puts your mind at ease and the bed is one of the most comfortable ones I've had.
Business
10/10
Exceptional
23 Feb 2020
Verified traveler

Home away from home

The rooms are comfortable and quiet, even when facing the port. Breakfast is good. It is walking distance for the ferry to Navegantes. The F&B staff are very jovial and they make you feel at home. If you are interested in the shopping area it is also walking distance with a couple of touristic places in the vicinity.
Business
10/10
Exceptional
19 Feb 2020
Verified traveler

Modern, good location and view

The hotel is new and situated behind a shopping mall. Its location is perfect for those in the shipping industry as everything is nearby, moreover the view of the harbour is spectacular.
Breakfast is a good spread, the restaurant serves good seafood. Furthermore the amenities will suffice for any travellers needs.
The only negative is that parking isn't included and rates are rather high.
Business
10/10
Exceptional
30 Jan 2020
Verified traveler
The stuff ... everyone that works there is a excelente employee... they working hard... polite... educated and very humble people ... I really appreciate the way I was treated there... and I recommend for everyone that is thinking in visiting Itajai in Brazil ...
Friends_and_family Family
10/10
Exceptional
14 Jan 2020
Jeferson Lucas

Mehor bartender em anos!

Hotel impecável. Único ponto negativo foi o chuveiro que não é muito confortável. Melhor atendente do bar é a Aline (não desmerecendo os outros!), uma pessoa muito gentil e acolhedora! Se a oportunidade se apresentar, retornaremos sim!
Partner
10/10
Exceptional
31 Jul 2026
OSCAR
Funcionários excelentes. Café da manhã maravilhoso. Quarto super confortável. Gostei de tudo, só odiei a sala de passar roupa, mesa e ferro de 30 anos todo ferrad.
10/10
Exceptional
20 Jul 2026
Milla
Sem defeitos, excelente estadia do início ao fim: quartos limpos, café da manhã super completo com opções veganas, vegetarianas e sem glúten e com variedade ao longo dos dias, o chuveiro é o maravilhoso Aqua Plus da Deca (quem conhece, sabe!!) e o atendimento de toda a equipe foi impecável. Um agradecimento especial ao Riquelme que foi um amor conosco e super solícito em tudo que precisamos e outro para a confeiteira que faz os melhores biscoitos e folheados do mundo, queria que tivesse a opção de compra pois são divinos!!! Parabéns ao staff, voltaremos todas as vezes pra cá!!
Friends_and_family Family
10/10
Exceptional
16 Jul 2026
Daniel Dreyer
Destaque para a recepção. Prestativos, educados e atenciosos. Luciana foi maravilhosa. Coloquei uma questão sobre o meu quarto e ela prontamente foi atrás de resolver. Nota 10 para ela e toda equipe que conheci pelas dependências e no restaurante. Aliás, o café da manhã é maravilhoso. Melhor Mercure do Brasil. Habitações modernas, espaçosas e limpas. Só uma dica: se for com crianças, contrate o quarto família. A cama extra é desconfortável.
Friends_and_family Family
10/10
Exceptional
16 Jul 2026
Flavio
Excelente localização e café da msnhs
Partner
10/10
Exceptional
16 Jul 2026
Marcos
Não só o hotel (localização, facilidade pra deslocamento...), mas também equipe de funcionários (solícitos, prestativos, eficientes...) plenamente.
Self
10/10
Exceptional
16 Jul 2026
Rafael
Muito bom. Café ótimo e bom o quarto
6/10
Pleasant
12 Jul 2026
Luiz
O café da manhã deixou a desejar frente ao preço da tarifa. Às 9:30 não havia louça suficientemente limpa para atender todos os hóspedes que aguardavam. Os ovos mexidos demoraram para reposição. Baixa variedade dos itens do café da manhã. Por outro lado, ressalto a excelência da hotelaria e conforto do colchão e travesseiros.
Partner
10/10
Exceptional
12 Jul 2026
Marcos
Mercure (quarto, café, funcionários, limpeza, localização etc) nunca me decepciona, sempre recomendo.
Self
10/10
Exceptional
01 Jul 2026
GELSON
Equipamento conservado.
Café Top.
Self
10/10
Exceptional
22 Jun 2026
Rodrigo A
E
2/10
Poor
12 Jun 2026
Juliano
Hotel em mal estado de conservação, equipe mal treinada, serviço de quarto inexistente.
Self
10/10
Exceptional
12 Jun 2026
Roberto
Hotel muito bom !!
10/10
Exceptional
09 Jun 2026
Elcio Pedro
Tudo otimo e dentro da expectativa
Friends_and_family Family
10/10
Exceptional
03 Jun 2026
Ednelson
O hotel tem boa infraestrutura e um quarto bem aconchegante. Apenas melhoraria a limpeza das poltronas que começam a ficar encardidas.
Self
10/10
Exceptional
29 May 2026
Richard
Excelente hotel, com uma equipe fantástico
Self
4/10
Poor
25 May 2026
Marcelo
Já me hospedei várias vezes neste hotel e sempre gostei muito do local, da estrutura e da experiência em geral. No entanto, nesta última estadia, percebi que o hotel começa a apresentar sinais de falta de manutenção, o que merece atenção.

Também senti falta de maior disponibilidade da equipe em tentar auxiliar na acomodação em um apartamento melhor. Foi alegada lotação, o que compreendo, porém não houve uma tentativa mais efetiva de buscar alguma alternativa ou melhorar a experiência do hóspede.

Outro ponto importante é a internet, que precisa melhorar bastante. Hoje, especialmente em um hotel desse padrão, o acesso à internet deve ser estável e eficiente, pois é uma necessidade básica para muitos hóspedes.

Em relação à equipe, gostaria de destacar positivamente o café da manhã, que continua maravilhoso, com atendimento muito bom. Por outro lado, a equipe do período da noite precisa de mais treinamento em atendimento ao hóspede, principalmente em relação à cordialidade, comunicação e resolução de demandas.

Continuo gostando do hotel e do local, mas acredito que alguns pontos precisam ser corrigidos para que a qualidade da experiência volte ao padrão esperado.
Friends_and_family Family
10/10
Exceptional
08 May 2026
Talita
Variedade do café do manhã incrível. Localização excelente, bem em frente ao porto, com janelas anti ruídos que permitem apreciar a vista sem incômodos.
Friends_and_family Family
10/10
Exceptional
28 Apr 2026
Rayane Amabile
Não optei por café no hotel
10/10
Exceptional
25 Apr 2026
Daniela G S
Viagem a trabalho.

Quarto limpo, localização excelente e equipe muito atenciosa. O café da manhã também é maravilhoso.
A única ressalva foi um cheiro forte e desagradável vindo do duto no quarto.
No mais, a experiência foi muito boa e a hospedagem valeu a pena.
Friends_and_family Friends
10/10
Exceptional
24 Apr 2026
Matheus Campelo
Incrível, seguro, limpo e co
Uma excelente área de lazer
Friends_and_family Family
10/10
Exceptional
24 Apr 2026
Hector
Definitivamente la mejor opción en Itajai, de largo. Moderno, limpio, tiene una vista espectacular del puerto. El gimnasio podria estar mejor equipado !
Self
8/10
Excellent
22 Apr 2026
MARCELO
O check-in foi extremamente demorado. Apesar de haver três colaboradores realizando o atendimento e apenas eu na fila, aguardei mais de 30 minutos para ser atendido.
Funcionários muito cordiais.
Quarto e banheiro impecáveis.
Friends_and_family Friends
10/10
Exceptional
19 Apr 2026
Juliano
Hotel muito bom e bem localizado
Friends_and_family Family
10/10
Exceptional
19 Apr 2026
Luis Eduardo
Excelente opção de hospedagem, com custo e benefício
Friends_and_family Family
8/10
Excellent
19 Apr 2026
Mario Eugenio
.
Self
10/10
Exceptional
18 Apr 2026
Guilherme
Ótimo hotel!
Limpo, cama boa, chuveiro bom!
Self
10/10
Exceptional
13 Apr 2026
Hector
El hotel es moderno, mi habitación tenia una vista espectacular al puerto, el.personal es atento , es limpio todo.
El desayuno lo encontré caro, 150 reales y tiene poca variedad para ese precio. Solo tienen 1 restaurante y tambien encontré el menu algo limitado aunque en precios bien. El gimnasio es muy básico.
Por lo demas es un hotel muy cómodo
Self
6/10
Pleasant
13 Apr 2026
Carlos
instalacoes fisicas excelentes! o serviço deixa a desejar! recepcao confusa! bar sem padrao de atendimento..., melhorando o treinamento de funcionários, será uma ótima opcao!
Partner
8/10
Excellent
05 Apr 2026
SANDRO LUIZ
Café excelente, atendimento pode melhorar.
Friends_and_family Family
10/10
Exceptional
05 Apr 2026
Juliana
Excelente
Partner
10/10
Exceptional
02 Apr 2026
FABRICIO
Atendimento maravilhoso!
Comemoramos aniversário de casamento e foi incrível
8/10
Excellent
22 Mar 2026
Andreia
O hotel é muito bom. Porém fiquei chateada que não tem toalhas na área da piscina. E também ninguem da recepção leva toalha na piscina. O hospede poderia ter essas orientações quando está fazendo o check-in. E também o telefone da area da piscina para chamar a recepção, ou o bar, precisa de uma limpeza. Mas em geral o hotel e os funcionários são excelentes.
Friends_and_family Family
10/10
Exceptional
17 Mar 2026
Gina
Da última vez que ficamos para essa melhoraram o que a gente havia reclamada. Agora café da manhã com boas frutas, muito bom para todos os gostos, melhoraram as toalhas do quarto também. Impecável. Restaurante do Hotel foi a grande surpresa, pedi pastéis de camarão e um filé mignon que estava surpreendente. Parabéns ao restaurante
Friends_and_family Family
10/10
Exceptional
15 Mar 2026
Osvaldo
Excelente
Friends_and_family Family
10/10
Exceptional
13 Mar 2026
Daniel
Equipe de funcionários . Top
Self
10/10
Exceptional
11 Mar 2026
Gizeli
Tudo muito bom!
Partner
10/10
Exceptional
09 Mar 2026
Romulo H
Quarto limpo
10/10
Exceptional
09 Mar 2026
JULIO
Faltou apenas uma piscina externa. No segundo dia estava muito quente para ficar na parte interna em uma piscina aquecida.
Partner
8/10
Excellent
08 Mar 2026
Djalma
Ótimo
Friends_and_family Family
10/10
Exceptional
07 Mar 2026
Claudia
Quarto limpo, funcionários atenciosos.
Business
4/10
Poor
03 Mar 2026
Camila
Quarto sujo, moscas no café da manhã
10/10
Exceptional
02 Mar 2026
Samara
Quarto limpo e muito agradável, tudo excelente no geral.
Piscina maravilhosa.
Tivemos uma ótima estadia.
Partner
8/10
Excellent
01 Mar 2026
Fernando
Todos os quesitos atendidoa; seria excelente, mas; a pia está entupida, o ar condicionado parece ter vida própria e a internet se arrasta como lesma lerdaZ
Partner
10/10
Exceptional
28 Feb 2026
Nerino Jose
Tudo perfeito!
Excelente!
Partner
10/10
Exceptional
28 Feb 2026
RODRIGO
Quarto excelente, hotel muito bom. É prestem atenção na cama de solteiro, pois ela é uma mini cama. Se quiserem evitar estresse, peguem o quarto de família, que aí vem uma cama solteirão e uma king.
Friends_and_family Family
10/10
Exceptional
27 Feb 2026
Harion
Quarto, estacionamento, equipe. Muito bem atendido e concedido as minhas solicitações . Excelente sempre volto.
Friends_and_family Family
10/10
Exceptional
26 Feb 2026
Tiago
Quarto aconchegante, funcionários preparados e atenciosos
Partner
10/10
Exceptional
25 Feb 2026
Paulo Cesar Miranda
Quarto impecável e equipe gentil e prestativa.
Friends_and_family Family
10/10
Exceptional
24 Feb 2026
Amanda
A equipe da recepção é maravilhosa. O quarto é muito limpo e confortável. Com uma tv grande com vários canais. Café da manhã muito bom!
Self
10/10
Exceptional
23 Feb 2026
Richard
O melhor hotel da região de Itajai próximo ao porto!
Friends_and_family Family
10/10
Exceptional
22 Feb 2026
Nara
Tudo impecável! Muito bom o quarto, áreas comum, café da manhã, enfim, tudo! Super recomendo!
Friends_and_family Family
10/10
Exceptional
20 Feb 2026
Luiza
O hotel é maravilhoso, café da manhã excelente, o melhor café da manhã que já estivemos, com muita variedade, fiquei impressionada. Estrutura do hotel excelente, atendentes muito educados e atenciosos. Amamos, super recomendo
Friends_and_family Family
10/10
Exceptional
17 Feb 2026
antonio
O hotel é muito bom
Friends_and_family Family
10/10
Exceptional
17 Feb 2026
MARA Rubia
O hotel em uma estrutura excelente, bem localizado, limpeza impecável, café da manhã de hotel de luxo, gostamos muito da experiência e voltaremos outras vezes
Friends_and_family Family
10/10
Exceptional
13 Feb 2026
Angela R
Cama excelente e chuveiro também
Partner
10/10
Exceptional
07 Feb 2026
Vinicius
Instalações boas
Business
10/10
Exceptional
05 Feb 2026
Neide
A equipe é sensacional.
A estrutura e serviços são muito bons !
Friends_and_family Family
6/10
Pleasant
03 Feb 2026
Everton Luiz
As instalações são muito boas, mas o atendimento deixa a desejar. Não pude usar o cofre, pois as orientações estão em inglês, pedi ajuda na recepção,disseram que mandariam alguém para ajudar, mas não apareceu ninguém.Acho muito mais fácil colocar uma tradução no local, é o que todos os hotéis fazem.E junto ao telefone deveria haver o número da recepção, pois precisei ligar e acabei precisando descer por não encontrar o número. Além disso, senti falta de touca de banho no banheiro.
Friends_and_family Friends
8/10
Excellent
03 Feb 2026
Tainara
Ótima estrutura!!!
10/10
Exceptional
28 Jan 2026
Silvana
Area da piscina, cafe da manhã e quarto muito bom!
Friends_and_family Family
10/10
Exceptional
26 Jan 2026
ANDRE
Quarto com bom espaço, vista para o Porto, café da manhã excelente.
Friends_and_family Family
10/10
Exceptional
25 Jan 2026
Marcelo
Perfeito educados !
Quartos amplos e cheirosos
Recomendo, melhor que uma boa parte dos hotéis em Balneário Camboriú
Business
10/10
Exceptional
24 Jan 2026
Ibrahim
Sempre muito bom ficar nesse hotel, já fiquei várias vezes.
O atendimento e estrutura são excelentes.
De pessoas que me lembro o nome e marcaram, teve o Lucas e o Demien.
Obrigado!
10/10
Exceptional
21 Jan 2026
ELIANDRO
HOTEL ESPETACULAR, TUDO PERFEITO
Business
10/10
Exceptional
21 Jan 2026
Rogerio
Excelente hotel. Excelente quarto e atendimento. O destaque foi o café da manhã principalmente o atendimento do Felipe, Lucas e da Milene. Bastante prestativos e atenciosos.
10/10
Exceptional
11 Jan 2026
Franciele
Nossa estadia foi ótima. Café excelente. Limpeza também. Atendimento impecável. Jantar do restaurante maravilhoso e atendimento do garçom também. Adoramos.
Friends_and_family Family
10/10
Exceptional
11 Jan 2026
Felipe S
Pela alta demanda do café da manhã, alguns itens ficaram em falta e notava-se a agitação da equipe qto a isso.
Friends_and_family Family
10/10
Exceptional
11 Jan 2026
Felipe Antonio
Ótimo café da manhã
Friends_and_family Friends
10/10
Exceptional
05 Jan 2026
Vitor
Quarto e comodidades. Cafe da manha excelente.

Location & surroundings

Mercure Itajaí Navegantes
Rua Dr. Pedro Ferreira, 363, Itajai, Brazil

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