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Breakfast is included with your stay.
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Hotel Servigroup Castilla
Benidorm - Costa Blanca · Spain
Calle Jaén 3, 3View location
9.0/10Excellent152 Reviews
Cleanliness9.6/10 9.6
Service9.4/10 9.4
Comfort8.8/10 8.8
Condition9.0/10 9.0
Location8.4/10 8.4
Neighborhood8.2/10 8.2
Amenities9.2/10 9.2
See all ratings- Family hotels
- Beach hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Servigroup Castilla
Hotel Servigroup Castilla is located 500 m from Levante Beach in Benidorm and offers free access to the gym. It features free Wi-Fi, and outdoor pools for adults. Each of the rooms at Hotel Castilla has a private terrace and flat-screen TV with satellite channels.
The brightly coloured rooms also include a private bathroom. Rooms are air conditioned during the summer months. The pools at Servigroup Castilla are surrounded by gardens and a large sun terrace with loungers and umbrellas. During summer, the hotel provides entertainment for guests.
A sauna can be used for an additional cost. The buffet restaurant offers show cooking and a range of international cuisine. Celiac menus are available upon request.
Show less
With a stay at Hotel Servigroup Castilla in Benidorm (Levante Beach), you'll be within a 5-minute drive of Llevant Beach and Benidorm Palace. This hotel is 1.4 mi (2.3 km) from Poniente Beach and 4.3 mi (6.9 km) from Albir Beach.
Make yourself at home in one of the 132 air-conditioned rooms featuring LCD televisions. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
12:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Beach nearby
No rollaway/extra beds available
No cribs (infant beds) available
Events/parties not allowed
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Important information
-
You need to know
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
- Contactless check-out is available.
-
Special Instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Self parking fee: EUR 15 per day
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Plaça del Castell
0.6 km / 0.4 mi
Llevant Beach
0.7 km / 0.4 mi
Festilandia
0.7 km / 0.5 mi
Benidorm Airsoft
0.8 km / 0.5 mi
Plaça Triangular
0.9 km / 0.6 mi
L'Aiguera Park
1.1 km / 0.7 mi
Benidorm City Hall
1.2 km / 0.7 mi
Avenida Martinez Alejos
1.2 km / 0.7 mi
Casino Mediterraneo Benidorm
1.4 km / 0.8 mi
Church of San Jaime and Santa Ana
1.4 km / 0.9 mi
Placa del Castell
1.4 km / 0.9 mi
Malpas Beach
1.5 km / 0.9 mi
Mercat Municipal de Benidorm
1.5 km / 0.9 mi
Poniente Beach
1.5 km / 0.9 mi
Parc d'Elx
1.5 km / 0.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2022
- Number of floors (main building): 11
- Twin rooms: 132
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Beach
Show 39 more facilities & services
- Golf course
- Entertainment Area
- Car parkExtra charge
- Electric vehicle charging stationExtra charge
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Room serviceExtra charge
- Laundry serviceExtra charge
- Air conditioning in public areas
- Currency exchange facilities
- Cloakroom
- Lift access
- Garden
- Gym
- Luggage room
- Café
- Bar
- Restaurant
- Highchairs
- Show cooking
- Air conditioning in Restaurant
- Outdoor saltwater pool: 1
- Sun loungers
- Parasols
- Children playground
- Entertainment programme for adults
- TV lounge
- SaunaExtra charge
- Breakfast buffet
- Buffet lunch
- Buffet dinner
- Only Adults
- Identification card at arrival
- No hen/stag or any other parties allowed
- Non-smoking establishment
- BilliardsExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
TWIN STANDARDTWIN • STANDARD • 21 m²TWN.ST-3
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 0
- Bed setup
- Single bed 80-130 width, 3 × Single bed 80-130 width, Double bed 131-150 width
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Shower
- Smoke detector
- Desk
- Wi-fi
- Balcony
- Safe
- Central heating
- Centrally regulated air conditioning
Show all 13 amenities
- Mini fridge
- TV
- Direct dial telephone
- Hairdryer
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Servigroup Castilla
TWIN STANDARD
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 0
- Bed setup
- Single bed 80-130 width, 3 × Single bed 80-130 width, Double bed 131-150 width
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST-3
Room amenities
- Shower
- Smoke detector
- Desk
- Wi-fi
- Balcony
- Safe
- Central heating
- Centrally regulated air conditioning
- Mini fridge
- TV
- Direct dial telephone
- Hairdryer
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARD • 21 m²TWN.ST-1
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- Single bed 80-130 width, 3 × Single bed 80-130 width, Double bed 131-150 width
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Mini fridge
- Smoke detector
- Desk
- Wi-fi
- Balcony
- Safe
- Central heating
- Centrally regulated air conditioning
Show all 13 amenities
- TV
- Direct dial telephone
- Hairdryer
- Shower
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Servigroup Castilla
TWIN STANDARD
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- Single bed 80-130 width, 3 × Single bed 80-130 width, Double bed 131-150 width
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST-1
Room amenities
- Mini fridge
- Smoke detector
- Desk
- Wi-fi
- Balcony
- Safe
- Central heating
- Centrally regulated air conditioning
- TV
- Direct dial telephone
- Hairdryer
- Shower
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE TWO BEDSDOUBLE • TWO BEDSDBL.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Servigroup Castilla
DOUBLE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Servigroup Castilla
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Servigroup Castilla
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SINGLE USE WITH DOUBLE BEDDOUBLE SINGLE USE • WITH DOUBLE BEDDUS.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Servigroup Castilla
DOUBLE SINGLE USE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DUS.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Servigroup Castilla
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE WITH TERRACEDOUBLE • WITH TERRACEDBL.TR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Servigroup Castilla
DOUBLE WITH TERRACE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.TR
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARD • 21 m²TWN.ST
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Single bed 80-130 width, Double bed 131-150 width
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Shower
- Smoke detector
- Hairdryer
- Direct dial telephone
- TV
- Mini fridge
- Centrally regulated air conditioning
- Central heating
Show all 13 amenities
- Safe
- Balcony
- Bathroom
- Wi-fi
- Desk
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Servigroup Castilla
TWIN STANDARD
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Single bed 80-130 width, Double bed 131-150 width
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Room amenities
- Shower
- Smoke detector
- Hairdryer
- Direct dial telephone
- TV
- Mini fridge
- Centrally regulated air conditioning
- Central heating
- Safe
- Balcony
- Bathroom
- Wi-fi
- Desk
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Servigroup Castilla
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Servigroup Castilla
TWIN WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Servigroup Castilla
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE WITH DOUBLE BEDTRIPLE • WITH DOUBLE BEDTPL.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Servigroup Castilla
TRIPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: TPL.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Servigroup Castilla
Double or Twin TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARD • 21 m²DUS.ST
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- 2 × Single bed 80-130 width, Double bed 131-150 width
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Central heating
- Bathroom
- Shower
- Hairdryer
- Direct dial telephone
- Smoke detector
- Desk
- Wi-fi
Show all 13 amenities
- Balcony
- Safe
- Centrally regulated air conditioning
- Mini fridge
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Servigroup Castilla
DOUBLE SINGLE USE STANDARD
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- 2 × Single bed 80-130 width, Double bed 131-150 width
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DUS.ST
Room amenities
- Central heating
- Bathroom
- Shower
- Hairdryer
- Direct dial telephone
- Smoke detector
- Desk
- Wi-fi
- Balcony
- Safe
- Centrally regulated air conditioning
- Mini fridge
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Servigroup Castilla
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Servigroup Castilla
75
reviews shown
Jennifer
Very clean,close to everything, friendly staff.
Jamie
Nice hotel
Stephen
Overall a great hotel. Convenient location to the beach and bars. Highly recommend
Christopher
Great staff! So friendly and welcoming and always happy to help.
David
Rooms were functional and clean with good air conditioning, the beds were pretty comfortable as well.
Pool area was clean with plenty of beds.
The hotel is a 10 minute walk to the beach and bars, the Strip is 5.
The staff were friendly. No complaints really.
Pool area was clean with plenty of beds.
The hotel is a 10 minute walk to the beach and bars, the Strip is 5.
The staff were friendly. No complaints really.
Karen
Great location and friendly staff
Miguel
The hotel is located in a very convenient street which makes it really easy to load and unload luggage.
Michael
Excellent location
Paul
Yes
Karen
Great hotel. Clean. Friendly staff.
Amanda
We had a group of 11 saying while on a hen do. The receptionist Jackie was so helpful and welcoming! The rooms were as described and advertised, cleaned well every morning. The pool was great as there was lots of choice of sunbeds throughout the day there was no rush in the morning. The bar was great for drinks however the food service was mixed- on some occasions it was made and brought out quickly however on multiple times there was a mix up of the orders and who the food was given to when made. The breakfast was reasonable and the staff friendly.
Only let downs were we requested rooms together but wasn’t able to arrange this and the rooms walls were very thin so throughout the night when people were coming past or talking in the corridor then it would all be heard in the room.
Would recommend for groups of hens or birthdays.
Only let downs were we requested rooms together but wasn’t able to arrange this and the rooms walls were very thin so throughout the night when people were coming past or talking in the corridor then it would all be heard in the room.
Would recommend for groups of hens or birthdays.
David
Overall this was a great value hotel situated between old town and new town (both within walking distance). The rooms were cleaned everyday with fresh towels and breakfast choices were varied.
There is a supermarket approx. 2min walk down the street.
There is a supermarket approx. 2min walk down the street.
Anthony
There was nothing too far away. Shops, bars and places to eat. All within a 5 min walk.
Caroline
The reception lady was so lovely & Helpful & the breakfast was nice 👍
Carl
We love staying at the hotel staff are very friendly and the food is great. Local to clubs and pubs but not in the middle of it all a really good stay. Till the next time.
Anthony
This hotel is a short walk to virtually anywhere you want to be. Bars are not too close which is great for a good night's sleep. Plenty of options for bars nearby. And the old town is approximately a 20 minute none strenuous walk away.
Plenty of sun loungers to top up your tan top.
Plenty of sun loungers to top up your tan top.
Kadie
Perfect couple of days getaway!
Breakfast was ok what you expect at a buffet breakfast! Pool was beautiful and no rush for sunbeds which I loved! Staff were all lovely and helpful! Perfect location for the beach, shops and the strip! However far enough away where no noise disturbs you! We will be back next year!
Robert
Very nice adult only hotel!
Very clean hotel, good size rooms, comfy beds and all staff were friendly, would stay again 100%!
David
Clean quiet and in a good location
Clive
Nice hotel and staff better air on needed in rooms would make it bettrt
keith
A bit disappointing
Classed as a four star but did not have coffee making facilities, no iron and no bottled water. The breakfast and dinner was as good but it felt like you were in a canteen and not a hotel diner.
Jeffrey
This property is fantastic 5 star food, service was excellent, Jackie and all the staff were very helpful and friendly. Would definitely recommend this hotel.
Dale
Excellent value. As part of a stag group we wanted to be near the strip but didn't want to be involved in the mayhem at the hotel and this suited perfectly
Betsy
Wonderful Stay at Castilla!!! Can’t stress enough how helpful, kind, and attentive all the staff is. Thank you Castilla crew for making my mother and I have a great stay in Benidorm.
John
Average
Good points was location, Hotel was clean, no charge for room safe.bad points were €7 charge for sauna, freezing cold pool that nobody went into,and at weekend noisy stag party in my level making a lot of noise at 4 am, otherwise a quiet hotel, staff were friendly.
Derek James
Good value for money, staff were excellent. Breakfast was good. Location was good but still noisy in the evenings/, early hours of the morning.
Janette
Hotel in perfect location for both quiet and busy area and within walking distance of beach
Staff are chatty and very helpful
Room cleaned every day
Breakfast is the best I have had in Benidorm and breakfast chef is amazing and will make fresh eggs and pancakes without being asked, definitely would return
Staff are chatty and very helpful
Room cleaned every day
Breakfast is the best I have had in Benidorm and breakfast chef is amazing and will make fresh eggs and pancakes without being asked, definitely would return
lee
The property was perfect for my stay. Great location, hotel was really good, the rooms were very comfortable with great air conditioning and facilities..
Amanda
Castilla
Location great staff great.
Food awful pool area poor
Food awful pool area poor
Michael
Group holiday
Great location, close to bars, restaurants and old town but away from actual noisy parts of the resort
Robert
Overall excellent accomodation.
Well run hotel.
Well run hotel.
Ian
Hotel calypso
Wasnt in castilla was closed u put me in calypso was brilliant loved the place
Verified traveler
Me and my partner was well looked after by friendly staff in all areas of the hotel. Made us feel like old friends to them. Food was amazing rooms were spotless. Defo coming back
Paul
Another enjoyable stay.
This was our second stay at the Castilla and we will definitely be coming back for third stay... the room was immaculate and cleaned to a high standard every day. the food is very nice and fresh and hot with plenty of choice, and all the staff throughout the hotel are very friendly and helpful.
Verified traveler
watch out for frount deask manger she not very
everything was good but because i book with u and not them i missed out on the welcome pack so dont know why thay treat gusts not the same bad bad bad we all pay the same price also one girl on frount deask very rude a lot of bulding going on next door no lie in
Mrs. Jean
Excellent Hotel would love to return. So friendly/ excellent food & room& good balcony..
Paul
Great hotel, would definitely reccomend.
Couldn't fault this hotel. Most of the staff were very friendly and helpful, the room was immaculately clean and the food was pleasant and mostly hot and fresh.
Verified traveler
great hotel short walk to beach, near all the hot spots. [not to close] for it to be a problem with noise , clean clean clean. and food is fab
Alan
We're regular visitors to the Hotel Castilla which offers everything we look for in a holiday e.g. good food, friendly and helpful staff, and a very clean and comfortable room.
We plan to return to the Castilla for further holidays next year.
We plan to return to the Castilla for further holidays next year.
Alan
Value for money
This was our second holiday at the Hotel Castilla and we enjoyed it even more than the first time earlier this year. The Castilla is a splendid hotel offering really good value for money. So much so that we've already booked to return for four weeks in October/November.
Jane
Fabulous stay
Great hotel & location, 10 min walk to main entertainment on the Benidorm strip. Hotel was quiet which is just want we wanted, plenty of R & R and away from the noise of the usual Benidorm. Hotel more for the middle aged/mature people.The hotel staff were really helpful, maids kept our room spotless. Definitely will return.
Tracy
Great hotel
Excellent hotel, service at reception was exceptional and the restaurant food was very fresh and superb, never too busy at meal times either. Pool quiet and although smallish there were plenty of sunbeds. Had an issue with air con but this was rectified quickly. I will re visit this hotel again
Timothy
Clean and good service
Wasn't best location for beach and main bar area as required bit of a walk. But for quietness was good
MARVIN CORNWALL
Good central location, close to bus stops etc.
Clean, comfortable room, spacious balcony, really good food plus pleasant and efficient staff.
Lee
Relaxing Stay
A very relaxing week was spent at the Castilla in Benidorm visiting my father. The hotel is in an ideal position and has a great pool area. My room was a good size and was very clean with a good sized balcony. Hotel staff were friendly, helpful and professional from maintenance to dining room, cleaning to reception. Guest services are very visible and nothing is too much trouble. Food is excellent and offers a wide variety of choice. The gym is well equipped and under used which was ideal. Only minor issues is no tea and coffee making facilities in the rooms. My second stay at Castilla and one I thoroughly enjoyed
Pat
Excellent
Stayed at this Hotel many times before and the service is exceptional. Every member of staff makes you feel welcome. Would definitely recommend it.
Verified traveler
5 day get away
staff are excellent and really helpful
Anthony
Would I go again? Yes!
Aimed at the slightly older crowd and has a very laid back quiet pool and sun terrace area. Sun bed use never really went over 50% full and there is plenty of space so your not squashed in. If you after a party hotel this is not the hotel for you and loud drunken behaviuor is not welcomed. I seen this first hand with a load of drunken but well behaved lads asked to keep the noise down. Staff are very friendly and happy to help with anything, a nice change from hotels I've stayed in.
marc
Excellent hotel in Benidorm
Had a good four night stay at this hotel. Reception and arrival was very organised, Jackie in particular was very helpful and knowledgeable to the local area and hotel. The rooms are of a good standard, all with Balcony and are clean and well presented.
WIFI is free and available throughout the hotel.
The pool area has a lot of space and you can access the bar from the terrace.
The bar inside the hotel is ok, serves snacks, drinks and ice creams and is not too over-priced.
The restaurant is on the lower ground floor, and served a very good selection of food three times a day, covering cold salads and meats, hot food, show-cooking and a range of fruit and desserts.
Service throughout the hotel was excellent.
The location of the hotel is an approx. 10min walk to Levante Beach, down a gentle hill.
The hotel itself is in a fairly quiet area of Benidorm, a few roads away from the main 'strip' area with all the bars / restaurants, therefore noise is minimal. There are two small bars next to the hotel which seemed to be busy and fairly cheap.
We didn't use it, but there is also car parking at the hotel
WIFI is free and available throughout the hotel.
The pool area has a lot of space and you can access the bar from the terrace.
The bar inside the hotel is ok, serves snacks, drinks and ice creams and is not too over-priced.
The restaurant is on the lower ground floor, and served a very good selection of food three times a day, covering cold salads and meats, hot food, show-cooking and a range of fruit and desserts.
Service throughout the hotel was excellent.
The location of the hotel is an approx. 10min walk to Levante Beach, down a gentle hill.
The hotel itself is in a fairly quiet area of Benidorm, a few roads away from the main 'strip' area with all the bars / restaurants, therefore noise is minimal. There are two small bars next to the hotel which seemed to be busy and fairly cheap.
We didn't use it, but there is also car parking at the hotel
Johnboy
Nice hotel with good level of service
Well situated within short walk of beach and entertainment centre
Marina
excellent value
close to beach shops bars etc. Very clean maid service daily (clean towels) most staff friendly apart from some of the dining room staff. Good food for the price . would use hotel again.
Brian
Highly recommended
First class hotel and staff professional throughout our stay
Martin
Great weekend break
Stayed at the Castilla for a long weekend break after reading positive reviews and weren't disappointed. Clean comfortable hotel in a good location, with friendly staf, nice pool area and good food. What more could you ask for?!
jim
My Best Spanish Hotel Stay
Just back from a really enjoyable stay at the Castilla. The hotel in General was very clean and well maintained, the rooms equally so but what makes this hotel exceptional is the staff. They were a cheery bunch, always smiling and ever helpful. No problem was left unattended; a true measure of a good hotel is how and when guests complaints or problems are dealt with. It's easy to be good when all is well and I can testify that the staff at the Castilla will go the extra mile to see their guests are comfortable and their needs attended to. The food was good, choice to suit all tastes and again the staff were very attentive.
Ray
Helpful staff
The breakfast was very good, dinner a bit hit and miss, one very good two average. Beds on the hard side so not very comfortable. Staff very good as was the service. A lot of the food was over cooked.
Verified traveler
Central hotel accessible to beach, food and shops
Breakfast good quality and lots of choice. Room very clean and comfortable. Staff all fantastic and very friendly and helpful. Benidorm was a lot more friendly that I thought it would be and we had a really nice trip.
Linda
no frills but a great hotel to stay
It was a great hotel, staff friendly and very clean.Food was good for Half board.
Sue
Great hotel clean and good food
I travelled as a group of six girls. This is our second visit to the castilla and we love it . The hotel is kept spotless . The check in was easy. The reception staff are very helpful. The restaurant staff work really hard keeping the plates cleared and serving drinks. We all love the food there was always something nice to choose from. Just the right distance from the nightlife and beach. Overall love this hotel and already looking to book next year.
Verified traveler
close to most amenities
We really enjoyed our stay at the Castilla, the staff were very friendly and helpful and the food was good.
Charlie
Quiet, clean, well maintained Hotel, good food, would recommend.
Verified traveler
excellent hotel
The hotel Castilla part of the servi group cannot be faulted, for food , cleanliness or staff .... rooms are adequated abet on small side the staff are fine ambassadors for the group from jackie and mariano in reception to Pilar and all the other staff in the restaurent ... Food was to a high standard and they even cater for gluten intolerance/ceoliac
Mike
Great hotel for Adults only, and families alike.
Very welcoming reception staff, helpful with local knowledge and providing maps etc. food was very good every day, and our room was spotlessly cleaned quickly. The bar staff were always friendly and would make every effort to give you what you wanted. The hotel is in an excellent spot for the beach and old town, good walks along the prom.
val
hotel good could not fault it staff very pleasant hotel was spotlessly clean free trip to benidorm palace and drinks in the bar two for the price of one
Jackie
Excellent Hotel
This hotel is in an excellent location only ten mins from the center of the resort, the only negitive is the incomplete building works opposite the hotel. The hotel is spotless and staff very friendly, it is a quiet hotel .The food was excellent every night was different, all food was freshly cooked and so much to choose from , always piping hot.I would return to this hotel again and reccomend it to anyone.
roger
booked single in double room got twin room, building site outside window, food very average. after reading reviews i was a bit dissapointed
Verified traveler
Lovely Hotel friendly staff
Very friendly staff, always smiling and happy to please. Plenty of sunbeds and food was good with plenty of choice for even fussy eaters to find. Good walking distance to the beaches shops, and quiet at night so you could sleep away from the Benidorm noisy bars. Good entertainment in the local bars, singers, Comedy acts etc.
David W
\"Excellent Hotel\"
You will receive a warm welcome from courteous and friendly staff.Spotlessly clean and well appointed accomodation with good food choices.Most popular with guests 50+ years.Clientle now 50-50 UK/Spanish.
Keith
Not a 4-star by US standards
They didn't have air conditioning--too early in the season for them (May 2-4), although it was very warm in our room. Beds not comfortable. Dinner was not good at all, breakfast barely passable. A couple of the staff people were not helpful at all. For example, had trouble exiting garage, and asked twice for instructions. Even when I came back five minutes later, explaining that I still hadn't been able to open the garage door, only answer was \"just drive out\" (even though garage door would not open unless room key was inserted in a little slot that was on the side of a post. They still never explained that to me, but I finally saw the slot when I went back looking for instructions on all the walls and posts in the garage).
Andrew
Good hotel.
Good hotel. Decent location. Good food. Clean rooms.
Definitely a favourite with older clients - retirement age and above. No young people here (nice and quiet at night) so look elsewhere if that's a problem.
Definitely a favourite with older clients - retirement age and above. No young people here (nice and quiet at night) so look elsewhere if that's a problem.
Verified traveler
Very good value for money
Overall the hotel was very good value for money. The public areas were well presented and very clean. Staff were friendly and helpful. Bedroom looked a little dated but was clean and comfortable. There is a building site opposite the hotel, but there was no work going on during our stay. The food was fine - breakfast very good. Overall would definately stay there again.
Verified traveler
Hotel was superb, staff were extremely friendly and helpful. We didn't arrive in until 12am and they had kept the kitchen open to give us food when we arrived. Not many places are that accomodating. The food itself was the best we had all holiday.
R
recommanded for family
Room was acceptable as space but clean and quiet in evening and night. During the day it was noise from outside (they are building a new hotel ... ).
The service was excellent and the food (breakfast and dinner) exceed expectations!
Beach is at 5 minutes walking, and old town at 15 minutes.
The service was excellent and the food (breakfast and dinner) exceed expectations!
Beach is at 5 minutes walking, and old town at 15 minutes.
Matthias
Benidorm - spanisch/britisch
sehr spanischer Benidorm-Bunker. Für mich eine top Lage und sehr netter Service, Frühstück ist OK - aber halt alles nicht sehr gemütlich.
Diamantino
Do melhor
Correu tudo muito bem! Hotel é muito bom, sossegado, refeições muito boas e variadas. Pessoal sempre disponível e com \"boa cara\". Certamente uma excelente opção para umas férias em Benidorm.
Andres
El personal muy amable y atentos
Location & surroundings
Hotel Servigroup Castilla
Calle Jaén 3, 3, Benidorm, Spain
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Hotel Servigroup Castilla
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