Name: Valley Inn
Address: 10621 Sepulveda Blvd, Mission Hills, 91345, US

8/10

Excellent

19 Jul 2026

Zamara

Estuvo bien ty

Self

6/10

Pleasant

18 Jul 2026

esmeralda

Property requires significant upgrades and improvements

Family

2/10

Poor

17 Jul 2026

VICTOR JOHN

Don’t waste your money, it’s run down ,old TV didn’t work right, A/c old, staff not friendly at all

Self

2/10

Poor

17 Jul 2026

Silvestre

My family and I were unhappy with the cleanliness and maintenance of the property. On the first day, upon entering room 134, there were many cockroaches and crickets scurrying across the floor. The condition of the room is very poor.

Family_with_children

2/10

Poor

16 Jul 2026

William

Horrible area, people in parking lot talking loudly, ordering door dash at 2 am. I got no sleep. Run down facility

Self

2/10

Poor

15 Jul 2026

Brayden

Horrible hotel. Everything in our room seemed to be under maintenance.

Partner

10/10

Exceptional

13 Jul 2026

Roman

Very clean room.. soft beds... clean bathrooms.. enough parking.. staff friendly.. easy to find.

Friends_and_family Family

6/10

Pleasant

13 Jul 2026

Nancy

The property was probably very nice in the past, but it has been allowed to deteriorate. The bullet proof glass around the check in desk should have been a clue. The room was spartan at best. Just overhead lighting in the room. No lamps on the bedside tables. Heavy drapes over the large windows that had to be kept closed because there were no sheers or anything to give privacy. It was clean, which is very important. Note to self, that's what you get at this price point.

Partner

10/10

Exceptional

12 Jul 2026

Bertha

.

10/10

Exceptional

11 Jul 2026

Salvador

Love this place great job with the cleaning crew

Partner

10/10

Exceptional

11 Jul 2026

Isiah

Clean good staff my stay was very short

Partner

10/10

Exceptional

09 Jul 2026

fernando

👍

10/10

Exceptional

08 Jul 2026

Garen

Very nice hotel people were friendly nice and clean. I had a great experience. Would love to come back! Swimming pool was awesome.

Self

6/10

Pleasant

06 Jul 2026

Gerardo

Ok

Self

10/10

Exceptional

01 Jul 2026

Artur

Nice

6/10

Pleasant

30 Jun 2026

Nancy

The inn was located in a convenient part of town. It was roomy but much of the paint was patched and the carpet taped together. Furniture was old and worn.
The pool was lovely, the palm tree gave it a friendly tropical feel.
The staff was always helpful, especially when I needed help carrying my bag up or down the stairs, as there was no elevator.

8/10

Excellent

29 Jun 2026

Sean

I have stayed here multiple times and every time has been great. GOOD: *Staff is friendly and helpful. *Right next to Dollar Tree and a gas station. *Short walk/drive from other stores and restaurants such as Del Taco, 7-11, and Vons. *Rooms are clean and very spacious, especially for the price. *Plenty of parking both in front and in the gated back area. *Bed is comfortable. BAD: *Internet can be spotty at times, forcing me to use my phone as a hotspot when I wanted to use my PC. *Although the rooms are clean, they defintely could use a touch up, as I have seen holes and small cracks, as well as stains on the walls. * Although rare, the fridges can be inconsistent even after adjusting the temps, so I end up with either a melted ice cream sandwich or my water bottle turned into an ice brick. *Room design is inconsistent, as some will have a newer television, large shower head or a wall mounted a/c unit controller while others have a basic showerhead or a regular a/c unit with worn out button pads. Overall, if you are on a budget and need a good place to stay in the San Fernando Valley, I highly would recommend this inn. For the price, you get great friendly staff, a spacious room with comfortable bed, a pool, and plenty of restaurants and shops nearby. Despite its flaws, I would definitely stay here again.

Self

10/10

Exceptional

29 Jun 2026

MARIANA

Quiet stay!

Family

10/10

Exceptional

28 Jun 2026

Alberto

Todo de lujo

Partner

2/10

Poor

28 Jun 2026

Aleksiy

I would not recommend…

10/10

Exceptional

27 Jun 2026

Esmeralda

Very peaceful, safe and nice place to stay

Friends_and_family Family

2/10

Poor

26 Jun 2026

Shaniece

I’ve never seen so many spiders and bugs in one hotel room until I stayed here. The staff were extremely rude! Extremely! I wouldn’t recommend anyone ever staying here!

Self

2/10

Poor

24 Jun 2026

Cesar

Staff really friendly, but rooms were not clean, found a dead roach behind dresser, wife woke up with bites on her legs, looked like bed bug bites. Inspected the room for bed bugs did not find any. I do not recommend staying here at all.

Partner

10/10

Exceptional

22 Jun 2026

Cecilia

The stay was good and love to come back soon !!!

6/10

Pleasant

21 Jun 2026

Kevin

Todo bien todo tranquilo

8/10

Excellent

21 Jun 2026

Yaniv

Good value for the money

8/10

Excellent

20 Jun 2026

Anderly

Bueno y comodo!

Partner

10/10

Exceptional

20 Jun 2026

Rosaliano

Perfect

8/10

Excellent

20 Jun 2026

Emerita

Muy amable pero la habitación estaba vieja con muebles rotos paredes sucias muy descuidado

Partner

8/10

Excellent

19 Jun 2026

michael

Old property, but clean and safe. I certainly would return

Self

10/10

Exceptional

18 Jun 2026

Jorge

Thank you everything was great

2/10

Poor

17 Jun 2026

Mario

Need to more touch up. Staff were nice. The place is old and needs to fix

Self

10/10

Exceptional

14 Jun 2026

Anderson

Good care

Family_with_children

4/10

Poor

13 Jun 2026

Phuoc

Carpet was torn, room is dated. Parking needs more light.

Partner

4/10

Poor

12 Jun 2026

James

When I found roaches in a clean room I was pissed off when I reported it the man said he would repot it for me I was so angry at first glance I would of never expected this poor treatment

Self

8/10

Excellent

11 Jun 2026

Alexandra

Maybe a little bit of improvement of the atmosphere especially the inclusions of the room such as newly refilled shampoo, conditioner, and soap; soap for hand washing; the curtains somehow blocks the the A/C from where its blowing out air; and checking the security of balcony locks.

Partner

2/10

Poor

10 Jun 2026

Faith

checking in and out was okay but as soon as we got into the room and put our stuff in family, member went to use the restroom came out then I went to use the restroom and there was a gigantic roach on the toilet. There was also a roach in the hotel lobby on the wall. Definitely not what it u this used to be

Family

10/10

Exceptional

10 Jun 2026

Otilia

Clean room

8/10

Excellent

10 Jun 2026

Turkessa

The staff in the office was great however housekeeping was rude and disrespectful. Rge rooms are cleaned every other day so double check when they come to your room. The room has a refrigerator but no microwave, so you have to go to the main lobby to warm your food. I saw some roaches in my room which made me uncomfortable.

Self

2/10

Poor

08 Jun 2026

Isaac

Not well maintained

Partner

10/10

Exceptional

05 Jun 2026

Jonathan

Valley Inn is a great hotel. It's clean affordable and has safe secure parking.

8/10

Excellent

01 Jun 2026

Kristen

Good place to stay limited. It was quiet and the room was clean

Family

10/10

Exceptional

31 May 2026

Carol

Super good for late check in

4/10

Poor

31 May 2026

Rosio

had a very disappointing experience. When I arrived, I wasn’t even greeted with a simple “hello” or “how are you?” Despite booking and paying for two days in advance, the front desk informed me that my room had been canceled.

I explained that I had intentionally booked and prepaid for the room because I planned to arrive the following morning. Instead of trying to help, the front desk employee told me that I should have called to let them know and compared the situation to buying a ticket at the airport and showing up a day later. That comparison made no sense, as I had already paid for the room and expected it to be available when I arrived.

After canceling my original reservation, I was told that the only room available was on the second floor and that there was no elevator access. I had to carry my suitcase up and down the stairs myself, which was extremely difficult because I have several health issues. No accommodation or assistance was offered.

The lack of customer service, poor communication, and dismissive attitude made for a very frustrating experience. I expected much better treatment, especially after paying for my stay in advance. Unfortunately, this experience left me feeling undervalued as a customer, and I would not recommend staying here based on how my situation was handled.

Partner

10/10

Exceptional

31 May 2026

Ryan

Parking near your room, rooms were clean with working air conditioning. Staff was really helpful when we checked in near midnight.

Family_with_children

6/10

Pleasant

31 May 2026

Erica

The parking in front to check in can get really packed at times. The staff is nothing to write home about. Our room was clean. There were just some huge water spots on the ceiling that looked gross. I love that they have a fridge in the room but ours was unplugged. So it took awhile for it to get cold. It would be nice if the rooms came with a microwave so we could reheat leftovers. I respect that they don’t want us smoking in the room but they should allow us to smoke on the balcony since technically we are outside. They don’t empty your trash often enough. The cans in the room are super small and fill up fast. We left our can outside signaling it needed to be emptied early Saturday. It was still there when we checked out Sunday. Not once did housekeeping come around asking if we needed anything. They are skimpy on the pillows. There are two of us sleeping in the bed. Why are we only given three small pillows? They honestly looked like throw pillows. They could also use a thicker comforter on the bed. The bed itself was hard. Some people like that so I’m not saying it’s a bad thing. All in all I would stay here again.

Partner

4/10

Poor

30 May 2026

Goran

Rundown, not maintained at all. Literally duct tape is holding the place together. They did replace the bed but the place is in desperate need of serious remodeling. Kind of shame Hotels.com affiliates with this motel.

Partner

2/10

Poor

30 May 2026

Robert

Place needs to be bombed for roaches. We left it was infested.

Family

2/10

Poor

26 May 2026

aracely

This place had us checking to make sure there were no bedbugs cause we were worried. Spiders in the room and huge spider webs. There was blood on one of the walls. Shower was warm never hot hot water. The pool needed some cleaning. We had a downstairs room and omg the noise from upstairs people walking normally sounded like they were going to fall through. Smh. They offered to move us, but we had so much stuff unloaded for a carshow we were there for. Furniture was nasty!!

Friends_and_family Family

6/10

Pleasant

26 May 2026

Karen

The pool was nice. There was big cockroaches in the hallway. The sheets were stained . The rooms need paint jobs. There was a smoke detector mounted on top of another older smoke detector. And the rooms had a weird smell. No

Partner

2/10

Poor

24 May 2026

Mousa

The worst experience

Friends

2/10

Poor

23 May 2026

Carlos

Terrible service never again

Self

2/10

Poor

22 May 2026

Turqoise

A pond arrival the owner‘s wife was rude and gave dirty. Looks as she walked into the motel shortly after I z witnessed the owner and his wife arguing as he told me to hold on and addressed the situation with her. The room was very dirty. There was urine around the toilet, the tub had several cracks, stains and leftover hair from the previous person. I was not notified about housekeeping until I came back the next day and noticed someone had entered the room and cleaned the room. The sheets were dirty with multiple stains. There were crackheads across the hall for me playing music at five in the morning. The property did have security.

6/10

Pleasant

17 May 2026

mike

Place needs a major renovation, duct tape holding flooring down, torn carpeting on stairs. Walls in need of repair and paint

Friends_and_family Family

6/10

Pleasant

16 May 2026

Alexandra

theres so little to no parking, very tight spaces too

Family_with_children

10/10

Exceptional

16 May 2026

Rafael

normal

10/10

Exceptional

16 May 2026

Rafael

normal

8/10

Excellent

13 May 2026

Victoria

I think the rooms can be cleaner, the pool you cant even use it because the water is freezing cold.

Family_with_children

10/10

Exceptional

13 May 2026

Givisia

Place was decent for what i paid for.

10/10

Exceptional

10 May 2026

Oscar

loved it

Family

10/10

Exceptional

09 May 2026

Ali

Second time staying here for my husband birthday I wish it wasn’t cloudy and windy because I wanted to enjoy the pool but felt comfortable staying the night here

Partner

10/10

Exceptional

08 May 2026

Alondra

Very nice stay ,clean room, close parking, friendly staff 10/10

Friends_and_family Family

8/10

Excellent

08 May 2026

Jose

Parking was really easy to get in to

Partner

8/10

Excellent

06 May 2026

Sean

I stayed here for three nights and found it to be great for the price, as long as you can overlook its small flaws.

The good
*Parking spots were plentiful and well lit
*The room was clean and modern looking, especially for the price.
*Conveniently located next to a Dollar Tree store and just across the street from 7-11, Del Taco, Popeyes and several other restaurants. It's also a short drive or about a 10 minute walk from a couple of larger shopping centers
*Staff was friendly in the few instances that I had to deal with them.

The bad
*While the room looked nice, it was hard to miss the flaws, such as damaged vinyl flooring, stains on the wall and worn grout around the shower.
*As I had a ground floor room, I could hear the people above me stomping the floor at 12am. Though it only happened once.
*The curtains were oddly cut to accommodate the ac unit which meant light from outside kept bleeding through, especially since my room faced the main road. I eventually moved a chair over which helped a little.
*I had to ask for a ”Do Not Disturb” sign, as they did not include it in my room.

Self

10/10

Exceptional

05 May 2026

ofelia

No me gustó q la tv muy chica pocas pulgadas

Partner

8/10

Excellent

02 May 2026

Alan

Nothing to add.

Partner

8/10

Excellent

02 May 2026

Maggie

Clean rooms and laundry room available

10/10

Exceptional

27 Apr 2026

Juana

The room we stayed in was clean and it had a straight path to the pool. Parking was also good since I was able to park in front of my room. The bathtub you can tell was run down and it took a while to get hot water running, but I like to take hot steaming showers. Also just so anyone is made aware that they ask for a $100 security deposit which to me caught me off guard because I was only expecting to pay for the room. Hopefully I do get a return on that deposit. Overall had a great stay here.

Partner

6/10

Pleasant

27 Apr 2026

Raymond

Clean place but not 4 stars plus.
Beds, towels, etc were ok only.

Friends_and_family Friends

2/10

Poor

26 Apr 2026

claudia

The property looks extremely sketchy, the lobby has a smell. They have a gate for safety but once you go inside they had trailers and people working on them like I junk yard. The room was very dirty and smell really bad. The beds had hair on them
Don’t go there you’ll be sorry

10/10

Exceptional

25 Apr 2026

Arron

I’ll keep this short and pain free, which is actually how my stay was. Checkin was quick, room was very clean, bed comfy and slept well, highlight was the patio access from the room. Pool and courtyard area was maintained very nice. Parking ample. 5 solid stars. What a good cheaper hotel should be.

Self

4/10

Poor

25 Apr 2026

Linda

Property is in very poor condition. Not clean. Staff was not helpful. We did not feel safe.

Friends

6/10

Pleasant

25 Apr 2026

Yvonne

Spent 7hrs there, ni opportunity to experience anything more than what i already rated

4/10

Poor

24 Apr 2026

steve

Bare room with badly beaten furnishings. Free Wi-Fi consisted of only sites they allow you to access! Couldn’t check email, watch movies, terrible Wi-Fi policy!

Self

8/10

Excellent

22 Apr 2026

Gabriella

good parking, clean rooms, cute lobby. friendly staff.

Partner

10/10

Exceptional

22 Apr 2026

Fe

I don’t have a car to park.
Room is clean.

Self

6/10

Pleasant

21 Apr 2026

Connie

The room was clean and tidy it was quiet I was facing the pool and no problem there it was a lovely spot for a three star hotel I must admit I’ll be going back when I go up north

Self

8/10

Excellent

20 Apr 2026

Jose

Parking was easy and reasonable prices for the stay we needed.

Partner

2/10

Poor

18 Apr 2026

Derrick Wright

Staff are rude and gives no explanation. They will take your money and cancel your reservation with no explanation

Family_with_children

10/10

Exceptional

17 Apr 2026

Juan

This place is way better than I expected of the money. Definitely will continue to book here for when in travel to the area. Staff is great did not give me a hard time for checking out a little later past 11am. Other places stay banging on the door till you get out. But here everyone is cool and understanding.

Partner

10/10

Exceptional

16 Apr 2026

sandra

Stayed here twice we enjoy it

Partner

10/10

Exceptional

12 Apr 2026

Jorge

Good

Self

10/10

Exceptional

11 Apr 2026

Mara

super clean and nice staff

10/10

Exceptional

10 Apr 2026

MICHELLE P

Yes

Friends

8/10

Excellent

09 Apr 2026

Sonia

I like it it’s comfortable

10/10

Exceptional

09 Apr 2026

ANA BEL

Thank you for the security checking the parking lot.

Friends_and_family Family

2/10

Poor

08 Apr 2026

aroldo

Good

Family

2/10

Poor

06 Apr 2026

Maria

Honestly, I don't recommend this place; it's very dirty. The receptionist was very friendly, but everything else was awful. They should invest in cleaning and remodel the place. People from the street also come in knocking on the doors asking for things.

Friends_and_family Family

4/10

Poor

06 Apr 2026

Jose

Front desk not friendly at all. Hotel needs major structural remodeling as they semi remodeled rooms but not doors. All the breeze and small animals come in from both sides of the doors. There was a caterpillar in my room. The beds are hard and the room needs new paint and All doors have to be replaced. I don’t think I will stay here ever. It is economical but you pay the price with all the discomforts.

Friends_and_family Family

4/10

Poor

31 Mar 2026

Oscar

No A/C and beds really uncomfortable

2/10

Poor

30 Mar 2026

Jessica

The room was disgusting. There were stains on the bedsheets and we woke up with bed bug bites. While watching TV we saw a cockroach crawling on the wall. Not to mention the tub was clogged so the water would pool up. The worst hotel I have ever stayed at.

Partner

8/10

Excellent

30 Mar 2026

Maria

Estacionamiento seguro , los empleados muy amables sólo necesitan mantener las ventanas un poco abiertas para evitar el olor a encierro y poner almohadas más grandes y cómodas 🙏

10/10

Exceptional

29 Mar 2026

Juan

Yes excellent stay

8/10

Excellent

27 Mar 2026

Alena

Good for the bare minimum place to sleep. I felt safe enough traveling alone I like that they had a security guard on staff in the lobby. Older place but updated enough to feel clean and modern enough to say when all really need to do there is sleep. Friendly nice staff made me feel comfortable.

Self

8/10

Excellent

26 Mar 2026

Teng

Parking is easy, they give you a parking permit to park on property. AC cooled the room, nest controlled, at one point it seemed to have glitched but not a big deal. Noisy outside near street.

Friends_and_family Friends

6/10

Pleasant

26 Mar 2026

anthony

Locally there is a lot of shops near by, the staff were rude and the fact that you have to show 2 IDs is a joke. There was a bit of mold in the restroom tub and the laundry facility said out of order which I had seen out of order on a lot of doors in that hotel. Even to exit out the hotel gate didn't open it's good pricing and I used to love this hotel I just think they need to fix some stuff and it will be a lot better.

Partner

2/10

Poor

25 Mar 2026

Carlos

The property needs a lots of upgrades, it's an old building.

Self

10/10

Exceptional

24 Mar 2026

Paulette

It was clean

Partner

6/10

Pleasant

23 Mar 2026

Carlo

There is a Dollar Tree next door so that's cool. But the area is a little sketch.

Partner

10/10

Exceptional

23 Mar 2026

Happy

The room is very very clean, and fairly quiet given the location is along a busy main streets and not far from the 118 freeway. Very large and functional room, comfortable to stay. Staff are very friendly.

Self