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Best Western Plus Carriage Inn

Los Angeles - CA · United States

5525 Sepulveda BoulevardView location

8.8/10Excellent2,187 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.8/108.8
Condition8.6/108.6
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus Carriage Inn

Experience casual elegance at this Sherman Oaks, California hotel featuring easy freeway access and close proximity to area attractions including the sandy beaches of southern California.

The Best Western Plus Carriage Inn is located in the heart of the entertainment capital of the world and is conveniently located near Universal Studios, Hollywood, The Getty Center, Six Flags® Magic Mountain, and many more of southern California's most popular attractions.

This Best Western hotel features a cocktail lounge, exercise facility, outdoor heated swimming pool, and meeting space to accommodate up to 30 people. Guests of this pet-friendly hotel in Sherman Oaks also enjoy a complimentary morning newspaper and high-speed Internet access.

There's also a Denny's® restaurant on the premises, serving American dishes 24 hours a day. This Los Angeles area hotel offers discount tickets to nearby Universal Studios®.

Read more about this hotelShow less

We are pleased to offer shuttle service to Universal Studios® from 10 a. m. to 6 p. m. A reservation must be secured 24 hours in advance due to limited seating. Reservations are not guaranteed and are subject to availability.

Hotel guests are eight miles from the Bob Hope Burbank Airport (BUR) and 27 miles from the Los Angeles International Airport (LAX). The Best Western Plus Carriage Inn can assist with 24-hour airport shuttle service at a reasonable rate.

Make a reservation today and save at the Best Western Plus Carriage Inn! Enjoy your stay.

When you stay at Best Western Plus Carriage Inn in Van Nuys, you'll be near the airport, within a 5-minute drive of Sherman Oaks Castle Park and Sherman Oaks Galleria.

This hotel is 1.5 mi (2.5 km) from Van Nuys Sherman Oaks War Memorial Park and 1.9 mi (3.1 km) from Iceland Ice Skating Rink. Make yourself at home in one of the 178 air-conditioned rooms featuring refrigerators and LCD televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Parking height restrictions apply Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Pool access available from 9:00 AM to 10:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Parking height restrictions apply.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately USD 5.00 to 15.00 per person
    • Uncovered self parking fee: USD 20.92 per night (in/out privileges)
    • Pet deposit: USD 250.00 per stay
    • Pet fee: USD 40.00 per pet, per day
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    Arabic

    Filipino

    English

    Spanish

Nearby attractions

Sherman Oaks Castle Park 1.2 km / 0.8 mi
Sherman Oaks Galleria 1.9 km / 1.2 mi
Van Nuys Sherman Oaks War Memorial Park 2.4 km / 1.5 mi
Iceland Ice Skating Rink 3.1 km / 1.9 mi
Ultrazone Laser Tag 3.3 km / 2 mi
The Japanese Garden 3.3 km / 2 mi
Woodley Lakes Golf Course 3.4 km / 2.1 mi
Van Nuys Golf Course 3.9 km / 2.4 mi
Santa Monica Mountains National Recreation Area 7.5 km / 4.6 mi
Skirball Cultural Center 7.6 km / 4.7 mi
Radford Studio Center 10.1 km / 6.3 mi
Getty Center 10.5 km / 6.5 mi
Candy Cane Lane 11.4 km / 7.1 mi
California State University-Northridge 12.1 km / 7.5 mi
Universal Studios Hollywood 13.6 km / 8.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 178
  • Number of floors (main building): 3
  • Double rooms: 145
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Nearest Bus / Metro Stop
  • Airport
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
Show 45 more facilities & services
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Car hireExtra charge
  • Transfer serviceExtra charge
  • Room serviceExtra charge
  • Laundry service
  • Launderette
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift access
  • Terrace
  • Concierge
  • GymExtra charge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • BarExtra charge
  • Restaurant
  • Non-smoking area
  • Highchairs
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • PhotocopierExtra charge
  • Business centre
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool
  • Sun loungers
  • Parasols
  • Hot tub
  • Spa centreExtra charge
  • Breakfast
  • Continental breakfast
  • Set menu lunch
  • Set menu dinner
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 21
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Best Western Plus Carriage Inn

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 27 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable14 photos

    Best Western Plus Carriage Inn

    Room KING SIZE BED

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Room amenities

    • Ironing set
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV
    • Microwave
    • Mini fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom

    Facilities with extra charge

    • Tea and coffee making facilities
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Best Western Plus Carriage Inn

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Best Western Plus Carriage Inn

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 27 m²ROO.NM-1
    Room NON SMOKINGPhoto unavailable16 photos

    Best Western Plus Carriage Inn

    Room NON SMOKING

    Room photos

    16 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-1

    Room amenities

    • TV
    • Alarm clock
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Microwave
    • Mini fridge
    • Fridge
    • Cable TV
    • Desk

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Plus Carriage Inn

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING BED NON SMOKINGRoom • KING BED NON SMOKING • 1 Bedroom • 27 m²ROO.KG-NM
    Room KING BED NON SMOKINGPhoto unavailable14 photos

    Best Western Plus Carriage Inn

    Room KING BED NON SMOKING

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-NM

    Room amenities

    • Carpeted floors
    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Ironing set
    • Microwave
    • Mini fridge
    • Fridge
    • TV
    • Direct dial telephone
    • Bathtub
    • Shower
    • Bathroom

    Facilities with extra charge

    • Tea and coffee making facilities
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Best Western Plus Carriage Inn

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Best Western Plus Carriage Inn

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Plus Carriage Inn

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Best Western Plus Carriage Inn

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Best Western Plus Carriage Inn

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Best Western Plus Carriage Inn

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG

    Photos are not available for this room type.

    Best Western Plus Carriage Inn

    Double or Twin Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Best Western Plus Carriage Inn

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 27 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable14 photos

    Best Western Plus Carriage Inn

    SUITE KING BED NON SMOKING

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • Cable TV
    • Bathroom
    • Shower
    • Mini fridge
    • Fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Microwave
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Best Western Plus Carriage Inn

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Best Western Plus Carriage Inn

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best Western Plus Carriage Inn

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Best Western Plus Carriage Inn

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Plus Carriage Inn

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    Best Western Plus Carriage Inn

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 27 m²SUI.NM
    SUITE NON SMOKINGPhoto unavailable14 photos

    Best Western Plus Carriage Inn

    SUITE NON SMOKING

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, Sofa bed, King-size bed 150-183 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Room amenities

    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Microwave
    • Mini fridge
    • Fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Best Western Plus Carriage Inn

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING BED NON SMOKINGDouble or Twin • KING BED NON SMOKINGDBT.KG-NM

    Photos are not available for this room type.

    Best Western Plus Carriage Inn

    Double or Twin KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Best Western Plus Carriage Inn

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 27 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable19 photos

    Best Western Plus Carriage Inn

    Room TWO QUEEN BEDS

    Room photos

    19 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Individually adjustable air conditioning
    • Bathroom
    • Shower
    • Bathtub
    • Direct dial telephone
    • TV
    • Fridge
    • Mini fridge
    • Microwave
    • Ironing set
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable heating
    • Safe
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Hairdryer
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Best Western Plus Carriage Inn

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOMQUADRUPLE • GUEST ROOMQUA.GR

    Photos are not available for this room type.

    Best Western Plus Carriage Inn

    QUADRUPLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDS NON SMOKINGRoom • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 27 m²ROO.2Q-NM
    Room TWO QUEEN BEDS NON SMOKINGPhoto unavailable17 photos

    Best Western Plus Carriage Inn

    Room TWO QUEEN BEDS NON SMOKING

    Room photos

    17 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-NM

    Room amenities

    • Individually adjustable air conditioning
    • Cable TV
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Safe
    • Individually adjustable heating
    • Bathroom
    • Shower
    • Bathtub
    • Direct dial telephone
    • TV
    • Mini fridge
    • Microwave
    • Carpeted floors
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Hairdryer
    • Fridge
    • Tea and coffee making facilities
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Best Western Plus Carriage Inn

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Best Western Plus Carriage Inn

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Best Western Plus Carriage Inn

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Best Western Plus Carriage Inn

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Best Western Plus Carriage Inn

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 27 m²ROO.NM
    Room NON SMOKINGPhoto unavailable15 photos

    Best Western Plus Carriage Inn

    Room NON SMOKING

    Room photos

    15 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Room amenities

    • Bathroom
    • Shower
    • Bathtub
    • Direct dial telephone
    • TV
    • Mini fridge
    • Microwave
    • Ironing set
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Hairdryer
    • Fridge
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 27 m²ROO.NM-2
    Room NON SMOKINGPhoto unavailable13 photos

    Best Western Plus Carriage Inn

    Room NON SMOKING

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-2

    Room amenities

    • Desk
    • Cable TV
    • Bathroom
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Microwave
    • Mini fridge
    • Fridge
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • TV
    • Alarm clock

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Best Western Plus Carriage Inn

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Best Western Plus Carriage Inn

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Best Western Plus Carriage Inn

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Best Western Plus Carriage Inn

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Best Western Plus Carriage Inn

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Plus Carriage Inn

8.8
Excellent
2,187 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.6 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
21 Jul 2026
Andrés
Muy bueno
10/10
Exceptional
19 Jul 2026
Marilyn
Close to all tourist spots and close to the freeway.
Family_with_children
10/10
Exceptional
16 Jul 2026
Diane
Had a nice time here.
Partner
10/10
Exceptional
16 Jul 2026
mike
..,………………………….::::::::::::
10/10
Exceptional
16 Jul 2026
Felix
Clean room
10/10
Exceptional
15 Jul 2026
Gautschi
I was surprised that there is now a parking charge. It's been a few years since I was there.
Self
10/10
Exceptional
12 Jul 2026
Dyala
Everything was good clean and nice stuff ❤️
Family
10/10
Exceptional
12 Jul 2026
Patricia
Todo me gustó.
10/10
Exceptional
12 Jul 2026
Jonathan
Great
Family_with_children
10/10
Exceptional
09 Jul 2026
Sevag
The rooms are clean the staff were friendly
Friends_and_family Family
6/10
Pleasant
09 Jul 2026
Mina
I
10/10
Exceptional
09 Jul 2026
Olesia
Friendly and helpful staff. Clean room.
10/10
Exceptional
09 Jul 2026
Carlos
Nice hotel.
Family_with_children
8/10
Excellent
08 Jul 2026
Jesus
Great Place to stay. Clean. Hot tub and pool are amazing. Only thing is i thought breakfest was included and there was no breakfest.
10/10
Exceptional
08 Jul 2026
Karen
No issues with the stay. Very clean for the neighborhood and the parking is plentiful. There's a Dennys also on the property!! Would stay again
Partner
10/10
Exceptional
08 Jul 2026
Diego
Todo bien
10/10
Exceptional
07 Jul 2026
Cecilia
Outstanding customer service. We were only there one night, but we have nothing to complain about.
Family
10/10
Exceptional
07 Jul 2026
veronica
Location was great.
Family_with_children
8/10
Excellent
05 Jul 2026
Andrew
Great place to stay, gave it 4 stars for right next to the freeway & the area (mostly good)
Partner
10/10
Exceptional
04 Jul 2026
Ruth
Excellent staff
Family_with_children
2/10
Poor
03 Jul 2026
Joseph
Just avoid this place. They charge hotel prices, but it is a motel. You can get a better experience at a stay which costs 1/3rd the price.

One of the reviews on Google Maps has a picture of a roach in the guy’s room. I felt the same energy as soon as I pulled up.

Avoid at all costs.
Self
10/10
Exceptional
02 Jul 2026
Daniel
Clean room, staff was great, Denny's on-site. Nice area.
Self
8/10
Excellent
02 Jul 2026
Jo Ann
The smell in the lobby was VERY off-putting; smelled like feces. Other than that, everything about the place was wonderful, clean and up to date. Even down to the wallpaper in the bedroom, so cute.
Family
10/10
Exceptional
01 Jul 2026
JULIA
Felt very safe
Friends
8/10
Excellent
30 Jun 2026
Teodoro Rio
A complimentary breakfast would have been perfect!
8/10
Excellent
30 Jun 2026
Claudia
Friendly staff. Clean room. A bit noisy at night and too much light from outside lamps.
10/10
Exceptional
30 Jun 2026
Rebecca Tuesday

Living locally, we have always used The Best Western Plus Carriage Inn in Sherman Oaks for out-of-town guests and for ourselves when we have extensive work done on our home.

My last stay was extended, and it was a great experience. It's hard to believe that the series of smaller motels along Sepulveda blvd., to the north, are priced the same as the Carriage Inn because there is no comparison.

The Carriage Inn is clean, well-manicured, expertly run and managed, and its housekeeping and maintenance personnel are the best.

The rooms are spotless and have all of the amenities that any/all extended-stay otravelor needs: Keurig coffee brewer, mini-fridge, 60\" Smart TV, spacious desk (with free WiFi, several charging and hardwire connection ports).

The rooms have an AC unit, a clock radio, a white noise machine, a hotel landline phone, and all lamps have charging ports on the base.

The decor is modern and neutral-toned, has a comfortable chair and ottoman, textured wallcoverings, all-cotton bedding and linens, modern framed mirrors and artwork, and a chest of drawers.

The bathrooms are contemporary, with luxury coordinated bath, lavatory, and washroom hardware, and dual upscale, modern sinks in both the vanity/closet area and the main en-suite bathroom.

The reach-in closet has louvered doors for ventilation, wooden hangers, a shelf, and is equipped with a full-size ironing board, a modern iron, a clothing steamer, a hair dryer, and a programmable digital safe box.

6/10
Pleasant
30 Jun 2026
Claudia
Room was clean everything looked great. Except the bathroom. Water was leaking out of the toilet and it smelled really bad and backed up water got in the toilet
Partner
10/10
Exceptional
29 Jun 2026
Luis
Everything was great, but they forgot to hand me over my driver license and made me walk back over to the desk instead of coming to my door to return it in my had. I'm just saying
Partner
10/10
Exceptional
29 Jun 2026
Sharon
We’ve stayed here before and have enjoyed it every time!
Partner
10/10
Exceptional
29 Jun 2026
Heather
The staff were very helpful and nice. The room was very clean and came with a refrigerator and a coffee machine. Also it was very convenient because there is a Denny’s Restaurant on the property. I would definitely stay there again.
Self
10/10
Exceptional
29 Jun 2026
Fernando
Very comfortable
2/10
Poor
28 Jun 2026
Ricardo
When I arrived at the hotel, we didn't like the area. The area is bad, with a lot of homeless people walking around the parking lot. I didn't feel
safe on staying, knowing that someone can break into my car. As I'm coming in to check in, I noticed that the hotel is not as they describe in the web page, it definitely needs a lot of work and maintenance. After talking to the person at the front desk, I asked about the breakfast, and she says that they don't provide breakfast. This is not what they say in the web site, the breakfast was one of the reasons why I reserved this hotel. They didn’t have breakfast as promised when I made the reservation. The area and the description need to be updated on your website. The smell in the lobby was horrible, so we chose not to stay and cancel the reservation, we didn't stay in the hotel after all. They didn’t wanted to cancel the reservation, so I didn't feel like I was treated the way I should be, so this trip for me was horrible due to the hotel area, customer service and hotel
Cleanses.
Family_with_children
10/10
Exceptional
26 Jun 2026
Frederick
The property was quite and clean!
Partner
10/10
Exceptional
26 Jun 2026
Checkie
Is very clean very helpful. Had a show to take us to university studio with no charge Danny’s right next-door so it’s nice to be able to just walk over to have dinner or breakfast so I was very happy with this day.
Family
10/10
Exceptional
25 Jun 2026
mike
I’ve stayed here probably 15 times, always good
10/10
Exceptional
24 Jun 2026
Genesis
Nice hotel and like
2/10
Poor
24 Jun 2026
Amanda
I missed where this hotel could not modify the reservation or cancel. Call immediately after booking staff wasn’t helpful. Wasn’t able to stay, lost that money and couldn’t change reservation. Never seen a hotel that did that. It was a big inconvenience.
Self
8/10
Excellent
24 Jun 2026
RICHARD
A less fluffy pillow would have been ideal. I just used the bath towel.
Partner
8/10
Excellent
23 Jun 2026
Ruben G
TO MUCH NOISE FROM CARS, GOOD ALL
Friends_and_family Family
10/10
Exceptional
22 Jun 2026
Andrew
Clean room
Partner
10/10
Exceptional
22 Jun 2026
Karen
Parking is a bit tight. Staff was fantastic! Checking in and out was SUPER easy. Room was clean. There was a fridge in the room! Yay!
It was a bit noisy, but we slept like a log. We will be back!
Partner
10/10
Exceptional
21 Jun 2026
David
Great place to stay for the money.
Self
6/10
Pleasant
21 Jun 2026
Lona Y
Plenty of parking, but it fills up very fast. If you come late and you have bigger car, you will have a hard time to find a parking spot.
Family
10/10
Exceptional
20 Jun 2026
Emily
Great affordable hotel in a convenient location right off the highway. Easy drive-able access to gas station, restaurants, Trader Joes, etc. Very safe as a mom with two kids.

I was here for college tours at UCLA and USC, as well as going to Santa Monica pier and Hollywood for fun. This was a convenient location at a great price. *Note: convenient still means you are in LA, so plan 30-40min any time you get in the car.
Family_with_children
6/10
Pleasant
19 Jun 2026
Simon Alejandro
Clean room
Self
10/10
Exceptional
18 Jun 2026
Karen
Very Clean bathroom, complete amenities
Family_with_children
2/10
Poor
18 Jun 2026
Verenice
Hacen fiesta en los cuartos en la madrugada, llegan y van carros desconocido!
Family_with_children
10/10
Exceptional
16 Jun 2026
Suzanne
Friendly staff, quick to address need for body wash, lots of parking. Easy to get to and easy starting point for getting places.
Partner
10/10
Exceptional
15 Jun 2026
Merlene
A great place to stay during UClA’s graduation time! Clean and comfortable
8/10
Excellent
15 Jun 2026
Mukesh
no breakfast
Family
6/10
Pleasant
15 Jun 2026
VIKAS
SPA did not work .Asked to get that fixed but did not get fixed during my stay. Earlier they said that it is closed on weekend and later they said not working. No board that it is not working, i was keep on trying the key. Later they put the board of not working,
Family_with_children
10/10
Exceptional
14 Jun 2026
Jessica
The room was clean and comfortable. The staff was friendly and helpful.
Self
2/10
Poor
13 Jun 2026
nastaran
As soon as I checked in, I knew I had made a mistake. The moment I walked into my room, I had to turn around and head straight back to the front desk. The room smelled strongly of marijuana, and unfortunately, so did the elevator and other common areas.
I only stayed one night and ended up checking out early because I simply could not tolerate the conditions. Throughout the night, there were people arguing and fighting outside my room, making it nearly impossible to get any rest.
The cleanliness was also unacceptable. I have photos of both the chair and the bed to document the condition of the room. The chair was so dirty that I refused to sit on it, and I barely felt comfortable sleeping in the bed.
What made the experience even more frustrating was the lack of support from the staff, especially the manager. When I brought these concerns to his attention, he told me there was nothing he could do. He explained that they do not enforce their no-smoking policy because they simply charge guests after checkout if the room smells like cigarettes or marijuana. That response was shocking and completely unacceptable.
I would not recommend this hotel to anyone. Between the strong odors, poor cleanliness, constant noise, and unhelpful management, this was one of the worst hotel experiences I have had.
Self
10/10
Exceptional
13 Jun 2026
Andrewlee
Okay place & surrounding area for a 1 night stay.
10/10
Exceptional
12 Jun 2026
Emily
The rooms and area were clean. Our beds were very comfortable but the staff is what made our stay the best. The best customer service I’ve ever had at a hotel.
Family_with_children
8/10
Excellent
09 Jun 2026
Yusoff
Housekeeping staff was annoying. They tried to clean the room twice before I had to check out.
Partner
10/10
Exceptional
08 Jun 2026
Ernesto
Todo muy vien el poroso al muy amable
Family_with_children
10/10
Exceptional
07 Jun 2026
Mayra
Everything was clean…
Family_with_children
8/10
Excellent
07 Jun 2026
Stuart
My wife and I stayed here as our base to explore LA. The location made it cheaper than staying more central, but also allowed us to explore places in the valley while being easy to access the highways. The hotel itself was well maintained and the staff were helpful and friendly. The room was comfortable with our only complaint being that the carpet wasn’t particularly clean and we’d get dirty feet if we walked around barefoot. The onsite Denny’s was also useful for a quick breakfast or meal at any time of day.
Partner
2/10
Poor
05 Jun 2026
Aaliyah
BED BUGS!!! This is the first hotel I’ve ever stayed at that had bed bugs!!! Wow! I can not believe this experience! I definitely would not recommend this place. Stay somewhere else!
10/10
Exceptional
05 Jun 2026
Gayane
Very clean room and friendly staff
Friends_and_family Family
10/10
Exceptional
02 Jun 2026
Yanira
Personally, I enjoy the brand of toiletries in the bathroom. Great brand, great scent, not strong, just enough. The rooms are very clean, great night's sleep. Highly recommend! A+++
Partner
8/10
Excellent
31 May 2026
Irene
Very loud next door people after 10 pm
Family_with_children
10/10
Exceptional
29 May 2026
Alma
Rooms were clean, my family felt comfortable. We would stay here again. Location was great as well
Friends_and_family Family
10/10
Exceptional
27 May 2026
Song
Good
Family
8/10
Excellent
26 May 2026
Celeste
Very nice clean and great area
Family_with_children
10/10
Exceptional
25 May 2026
Hsu Hnin
The location is very close to Universal Studio. Room is clean and the bathtub is really nice. We booked for pet friendly room. Will come back!
Pet
8/10
Excellent
25 May 2026
Christine
Staff was great! The room was clean and hD no problems
Family
10/10
Exceptional
24 May 2026
Beatrice
I stay at the property quite often and I enjoy it very much. The only thing that I would add to the property are microwaves because it’s a good convenience to have as there are not many eateries close by and when you tend to travel there for business, especially you have leftovers and things and it’s nice to have a microwave to warm things up. They have refrigerators, which is great but you have no microwave. Other than that. The facility is great.
Partner
8/10
Excellent
24 May 2026
Verified traveler
Stayed one night, I was a clean room
8/10
Excellent
24 May 2026
Pete
Staff were really nice.
Business
6/10
Pleasant
24 May 2026
Arnold
Pros: Check-in was pretty easy. It is right next to a Denny's and a block away from a Target which was convenient. The beds were comfortable and plenty of parking.

Cons: The rooms were okay. It was quite stuffy and since we had a pet with us, I'm sure we were given a room designated to guests with pets because the room smelled so just be ready for that. Some things needs updating and the layout of the room wasn't the best: Bathroom wasn't draining and there's no microwave (or maybe it's extra to have a room with a microwave)
Friends_and_family Family
6/10
Pleasant
23 May 2026
Patricia
As a woman traveling alone, I did not appreciate being assigned a room in the far back of the Property. Requested a wake up call and never received one.
Self
10/10
Exceptional
21 May 2026
Raymond
Very clean rooms. Comfy bed. Nice staff. Furnishings nice and in great shape. Liked that there was two sinks. 1 in bathroom and one outside of bathroom. I could’ve done without the full length mirror on the bathroom door facing the toilet 😂
Friends_and_family Friends
10/10
Exceptional
21 May 2026
Nasir
Great stuff and great room
10/10
Exceptional
20 May 2026
Tyler
Grea place to stop for a few nights and nice and close to universal. It was clean and tidy and had good amenities
Friends
10/10
Exceptional
20 May 2026
Janine
Clean room | great Staff
Family
8/10
Excellent
18 May 2026
jesusa
Clean room, good staff and parking is easy. Maybe add water bottle inside the room :)
Friends
6/10
Pleasant
16 May 2026
Prakash
Hotel rooms are clean and spacious. No microwave which was negative. Overall not bad.
Family_with_children
10/10
Exceptional
12 May 2026
Katherine
My only complaint is that there weren't enough disabled parking spots.
10/10
Exceptional
11 May 2026
Viktoria
Very clean, affordable, great service.
Family
6/10
Pleasant
11 May 2026
Brenda
I’ve stayed here several times. For the most part, I like it. However, some rooms need . Specifically with the carpets, which are not very clean.

Staff is always very helpful and accommodating.
6/10
Pleasant
11 May 2026
Katelyn
Room was clean and Linda at the front desk was accommodating and friendly but the blonde man at the front desk was unfortunately not. Some people should not work customer service. He was very unprofessional talking phone calls as I was talking and trying to check in and when I ran into an issue trying to check in he was very cold and offered no solutions only problems. Linda had to fix his mistakes. Also it smelled like weed all night and morning, people were smoking in their rooms
Family_with_children
10/10
Exceptional
09 May 2026
Deok
staff was great. comfortable stay
Self
6/10
Pleasant
09 May 2026
Randy J
It's just a low budget place, but clean and comfortable. Outdoor motel style.
10/10
Exceptional
09 May 2026
Christian
Seamless experience, great staff, clean room.
Partner
2/10
Poor
06 May 2026
Kasey
Room was small , smelled like sewage, overall gross feeling. Listened to sirens all night and no sleep. The pool looked dirty and had stuff floating in it. Light switches were broke. But honestly it was the smell of the place that was the worst even the lobby smelled like feces
Family_with_children
10/10
Exceptional
05 May 2026
Jose Gerardo
Rooms clean a neat same bathroom. Great hotel.
Family
10/10
Exceptional
03 May 2026
steve
Great visit! Would gladly come back, and will recommend to friends!
Self
8/10
Excellent
03 May 2026
James
Noise level due to I-405 was terrible but we bought a roll of painter's tape to seal the door. It quieted the noise so we were able to get a great night's sleep.
Partner
10/10
Exceptional
03 May 2026
Bonnie
We always stay here when we come into the San Fernando Valley, and we always have a great experience. Pleasant stays and good value, plus a convenient location.
Friends_and_family Family
10/10
Exceptional
03 May 2026
Jalen
Good for weekend stay
10/10
Exceptional
01 May 2026
Kimberly
Excellent staff, super clean and safe. Great area accessible to everything!
Self
10/10
Exceptional
01 May 2026
Konstantina
Pleasant staff, quick check-in process, quiet rooms, beds are very comfortable and close to food options close by.
Rooms are clean bed wise, showers, carpet. Furniture does need to be updated/cleaned in the rooms lounge chairs specifically.
Pet
10/10
Exceptional
28 Apr 2026
Adwar
Great spot if you have a car to get around LA. Quiet place with quick access, clean and fairly priced for the city.
Friends_and_family Family
8/10
Excellent
28 Apr 2026
Denise
The bathroom’s fan not working, got very steamy, wallpaper starting to peel away from wall
Friends_and_family Family
8/10
Excellent
27 Apr 2026
Guadalupe
Friendly staff, great location for Universal Studios visit. Very convenient Dennys in the same complex.
Family_with_children
8/10
Excellent
27 Apr 2026
Laurie A.
Clean room. Adequate for one night.
4/10
Poor
27 Apr 2026
John Paolo
Found a few cockroaches in my room which I find unsanitary. As a result, I wasn’t able to sleep. I informed front desk hoping they will take care of the unsanitary conditions.
Self

Location & surroundings

Best Western Plus Carriage Inn
5525 Sepulveda Boulevard, Sherman Oaks, United States

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Best Western Plus Carriage Inn

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