Hometown Inns North Hills

6/10

Pleasant

06 Mar 2026

Efrain

Difficult to get shower hot water, no shower towels, bad wall electrical outlets, too noisy (street).

2/10

Poor

06 Mar 2026

Nancy

Place was ok to sleep but they don’t clean the room right I left so they do room service and they only fixed the beds and not throw out any of the trash

Family_with_children

10/10

Exceptional

22 Feb 2026

Christopher

The bathroom looks like it had just been remodeled. It was nice.

Self

2/10

Poor

21 Feb 2026

Brett

They wouldn’t let me in. They said. I was to late. Plus it wasn’t in Santa Clarita like I asked for.

10/10

Exceptional

20 Feb 2026

Brionne

Easy check in very quiet area

Partner

2/10

Poor

16 Feb 2026

Lydia

10
Mm 5

2/10

Poor

15 Feb 2026

ANTONIO

No blanket, no electricity (only light only in the bathroom), the curtains would not cover the bright light from the outside, The towels were face towels and not bath towels, the shower curtain was broken and the shower flooded the bathroom floor.
If I was a city inspector I would close the place down, it’s a dump!!!!! They did not apologize or gave me any credit or spoke or understood English!

Friends_and_family Family

2/10

Poor

15 Feb 2026

Brandon

The room smelled like cigarettes even though on the door it said “no smoking allowed in the room”
The bed felt itchy and during the first night we heard a lot of fighting going on in the next room so loud we could barley sleep

Friends_and_family Family

8/10

Excellent

15 Feb 2026

Alma

Friendly Housekeeper

Leisure Pet

2/10

Poor

12 Feb 2026

Cameron

Police action everywhere , room was dirty with mold and messed up interior . Coffee in the morning wasn’t working said they would be working at 9 . Not worth 100 a night

Business

10/10

Exceptional

11 Feb 2026

mark

My stay was wonderful.

2/10

Poor

08 Feb 2026

Ahmed

This place
Is Gatho, bed moved farward as I sit on it and room is not what u see in the pic ,people smoking weed ,You can smell weed all the time not recommended for the families at all bad place must not be on hotels.com
Refrigerator did not work coffe maker was not clean

Friends_and_family Family

10/10

Exceptional

06 Feb 2026

mark

I love this place, it's very quiet.

8/10

Excellent

04 Feb 2026

Eric

Check in was quick and the staff member was polite and professional. I stay here once or twice a month due to work and while the building and grounds are older, they are clean. My room was clean too.

The FBI pounded on the door to the room next door in the middle of the night, but after they entered the room it was quiet enough for me to fall back asleep. I can't blame the hotel for the FBI knocking. That could've happened anywhere I may have stayed

Business Self

10/10

Exceptional

31 Jan 2026

mark

Very nice staff.

6/10

Pleasant

27 Jan 2026

Jessica

Ceiling had a small leak, heater didn't work, and food left in refrigerator. Considering I was only there long enough to rest and Considering it was New Year's Eve. It wasn't that bad but a long stay would've been horrible.

Leisure Partner

10/10

Exceptional

25 Jan 2026

mark

Excellent staff and excellent service

Leisure Family

2/10

Poor

23 Jan 2026

Robin

Not so much a hotel as an immersive experience in survival.

Hallways carry a strong blend of mildew, black mold, and crystal meth. Drug deals appeared to be happening openly, accompanied by crying kids and bass-heavy music all hours.

The room itself featured visible signs of long-term neglect: collapsing ceiling sections, rusted fixtures, sticky floors, and multiple live bugs that required immediate execution. This was not a “one rogue bug” situation.

Amenities were… conceptual. There was a coffee maker and coffee provided, but no cups, which felt philosophically on-brand. The kitchenette existed in theory only. The fridge didnt close due to frost. Towels arrived pre-soiled and damp, beds had the structural integrity of marshmallows, and there was ZERO hot water.

The window AC unit looked medically inadvisable to operate, the room lacked a phone, and noise traveled freely through walls and hallways at all hours. The exterior and parking lot did not feel safe w obvious drug deals going on.

I told the front desk about much of this and the man behind the counter did not care.

This property may be suitable for public health students, entomologists, or anyone building immunity to new diseases. It is not appropriate for travelers expecting cleanliness, safety, or basic functioning utilities.

Business

8/10

Excellent

23 Jan 2026

Gerald

ok
yes

8/10

Excellent

14 Jan 2026

Elicenia

The room was clean and service was good

Family

6/10

Pleasant

08 Jan 2026

Eric

This is a very run down and \"weird\" hotel. Check in was fine, but the hotel looks more like a low income housing project. The have a gated parking but gate was stuck open every time I drove in or out. The room was small, run down, noting to speak good about. Bed was old, saggy, creaky. There are better \"discount \" hotels in the area.

Business

8/10

Excellent

03 Jan 2026

Karina

Overall it was a decent motel. No negatives

Leisure Partner

2/10

Poor

03 Jan 2026

Emilio

Horrible Horrible - the room smelled so bad is almost vomitted.

10/10

Exceptional

01 Jan 2026

Carlos

It was good

Partner

6/10

Pleasant

01 Jan 2026

Michael

Not easy to park. I have heard multiple gun shot during my stay. It should be noted it’s new years.

Self

10/10

Exceptional

29 Dec 2025

Mr

Nice

Leisure Partner

10/10

Exceptional

27 Dec 2025

Daniel

Very pleasant employees room was clean. A little noisy, but not too bad. Could use a little bit of updating, but the price was good.

Partner

10/10

Exceptional

24 Dec 2025

Theresa

Pretty secure, felt safe.

Leisure Family

10/10

Exceptional

17 Dec 2025

Karen

Wat very peacefull

Partner

8/10

Excellent

11 Dec 2025

Taylor

staff was helpful and the hotel is very safe

2/10

Poor

10 Dec 2025

Sal

Room was badly deteriorated, floor tiles cracked, bedding with stains in them, shower tub like someone mixed paint, curtains falling off, dirty floor, no hooks to hang clothes, just as bad as it can get. And to ask for extra shampoo, you get the stinky eye, like if we're already not paying TOO MUCH. I failed to look at reviews and detailed pictures of the hotel...probably worst than a motel. Too expensive for what you get. The only nice thing to say is they have this nice lady who does the rooms. She was very nice, cordial and helpful.
The owners should learn from her.

Business Self

10/10

Exceptional

10 Dec 2025

Henry

You get for what you pay for

Self

8/10

Excellent

08 Dec 2025

Theresa

Affordable and decent…no issues during our stay.

Leisure Family_with_children

2/10

Poor

07 Dec 2025

Cristopher

Everything.. i have pictures of the disgusting room

Leisure Family_with_children

8/10

Excellent

07 Dec 2025

Michael

Old but clean

Self

4/10

Poor

01 Dec 2025

Thomas

They were in the process of renovating rooms. This is definitely nweded because rooms like mine were broken and falling apart with sink that wouldnt drain, bad bed, broken floor, roaches, etc. The constructiin noise starts at 8am and continues until 5pm
. The parking lot all around was filthy with trash, human waste, vomit, and used condoms. People were sleeping in cars in the parking lot. I found a throwing axe leaning up on the wall near my doorway on the first morning. The last night the manager called the police after i tokd him an old woman was banging and screming for help to open hed door...i tried to help but the key card didnt work. The police had the manager assist in opening the door with a different key card. Cheap prixe, but i got what i paid for

Business_and_leisure

10/10

Exceptional

29 Nov 2025

Victor

Nice experience clean room

Leisure Partner

6/10

Pleasant

25 Nov 2025

Carlos

The room was ok, bed was comfy. The bathroom could use an upgrade for sure.
They did a great job as far as cleanliness goes.

4/10

Poor

23 Nov 2025

Gregoria

My recent stay at this hotel was satisfactory in some areas but concerning in others. The staff members were courteous and accommodating, which I genuinely appreciated. However, the surrounding area felt unsafe, particularly during the evening hours, which affected my comfort throughout the stay. Additionally, one of the rooms assigned to us had a noticeable smell of cigarette smoke, which diminished the overall experience.

While I understand that the price reflects certain expectations, the issues I encountered would prevent me from choosing to stay here again.

Partner

10/10

Exceptional

22 Nov 2025

Natalia

Clean!

Self

8/10

Excellent

21 Nov 2025

Katernia

I was not overly excited about the outside when checking in but to my surprise rooms very clean and guy checking in was exceptionally nice and helpful. Rooms updated beds very soft. I would definitely stay again

Business Self

10/10

Exceptional

21 Nov 2025

Sorie

Front desk has great customer service very friendly

Business_and_leisure

2/10

Poor

20 Nov 2025

Javier

Room was horrible AC kept leaking inside the room floor .Also was unable to close window due to screws hold the window in place . It was a 4 night stay only once my room was clean headboard to bed was super dirty

Friends_and_family Family

2/10

Poor

20 Nov 2025

Michael

It’s a scam!! It’s nothing like the pictures. The service is the worse ever.

Business Family

10/10

Exceptional

20 Nov 2025

Ernesto

The Hotel is close to a big market and other stores. The customer service front desk are very friendly and courteous.

Business_and_leisure Self

4/10

Poor

18 Nov 2025

Esau

Place looks run down. Does not reflect images of what it looks like on the website. Definitely did not look safe at all.

Leisure Family_with_children

10/10

Exceptional

17 Nov 2025

Maria

Thanks

4/10

Poor

16 Nov 2025

Alex

Burn holes in the bedsheets. Bags over smoke detectors, not able to fill requests for a towel, parking lot flooded on the rain and sort of falling apart everywhere. Nice people behind the desk though

Business_and_leisure Friends

10/10

Exceptional

16 Nov 2025

adriana

Nice

Leisure Partner

10/10

Exceptional

12 Nov 2025

Sabrina

Atmosphere was great , front desk staff was very helpful with my reservation. Exceeded my expectations. the room & bathroom was very nice & clean .

Partner

4/10

Poor

03 Nov 2025

Kathleen

There was not a lot of space to park and the out gate was broken. The place was clean but the property was old and run down. It didn’t look good. I don’t think I will be staying there again. I didn’t have a kitchen so I can’t rate that.

Leisure Self

6/10

Pleasant

03 Nov 2025

Jose

Room was ok but I reserved a standard room w king bed and got queen instead. For some people that wouldn’t be a big deal but for me that means rest or restless night.

Partner

2/10

Poor

02 Nov 2025

Shadroo

This place is the epitome of “motel by the hour”. It is an absolute disaster to all senses! I booked for 2 people but only get 1 room key. There are barbed wires on top of the gates surrounding the grounds. The grounds are unkempt with trash and cigarette butts everywhere. The water in the pool has a greenish brown film on top from not having been cleaned for months. There are no disabled accessible areas or amenities. As two disabled individuals, we were given a room on the second floor with no elevator, steep stairs to climb, and no staff to help us. The room was an absolute dumpster fire! It had no hot water, the sheets and towels were stained, the bathroom door was literally crumbling from the inside, the windows had not been cleaned in months with fingerprints on them, there was no phone in the room to call the front desk or anywhere else for that matter, so every time you needed something, you had to go down then back up those steep stairs to get to the front desk and back to the room, there was yellow cigarette burn marks on the countertop by the bathroom sink. There were two bath towels (one was which was heavily stained ) only 1 hand towel in the bathroom. We went to the front office and asked not only for clean towels but extra ones. We were told each room only gets 2 bath towels, no more! Then the guy at the front desk brought us one non stained bath towels and two washcloths, one of which was stained!!! The walls were so thin we heard everything!!!!

Leisure Partner

10/10

Exceptional

28 Oct 2025

Michelle

Very clean, with Expedia I checked in quickly no question asked.

4/10

Poor

26 Oct 2025

Timothy

Bed sheets looked and felt clean. Staff are friendly. Place is rundown, no closet to hang clothes, place felt dirty and questionable people staying there.

Business

10/10

Exceptional

21 Oct 2025

Steven

Parking area is secure

2/10

Poor

20 Oct 2025

Jesus

Clean room and parking

Leisure Family

4/10

Poor

19 Oct 2025

ROSIE

Advertise free TV just adverting of movies not the whole movie you would need to pay.

Partner

2/10

Poor

14 Oct 2025

Neil

Noise and construction at 8am no towels available

Business Self

2/10

Poor

13 Oct 2025

Douglas

It was a non smoking room but, the room smells like mildew and cigarettes. We had to open the window all night long to let fresh air in. The walls have smudges and need repainting, the room is dimly lit with only one knight stand lamp, and my wife got up at night to use the bathroom and saw cockroaches scatter when she turned on the light.

Leisure Family

2/10

Poor

12 Oct 2025

Taha

The room was opposite of what is on the website. It's so run down and dirty, and sketchy. Noisy and ugly. Our room was disgusting and there was a cockroach above our bed. We could not sleep due to the bugs and noise above out room amd outside our room. We tried speaking to the manager and they were nowhere to be found. We were so disappointed entirely in this place. I have never booked a room like this. It was full of hookers and druggies as well and the rooms were terrifying. Overall, a horrific stay! Never again!!! A real dump!! Please close it down!

Friends_and_family Family

2/10

Poor

12 Oct 2025

Johana

The room smells so disgusting, and we didn’t have hot water

8/10

Excellent

12 Oct 2025

Micaella

When my family and I first arrived, we were skeptical as the place looked ran down. However, the gentleman by the front desk helped us efficiently and our room was clean. Yes, the place is old and needs repairs but for the price we paid, it was a decent stay. This is not the Hilton, but it does the job.

Leisure Family

10/10

Exceptional

11 Oct 2025

Edrianino

Staff is good but the place is a little old. Some fixtures/lighting didnt work.

Friends_and_family Friends

4/10

Poor

04 Oct 2025

Andrei

A completely run-down and shabby motel. The furniture in the room is completely tattered and looks like it's been there since the 1960s. There's a big hole in the bedspread, stains on the sheets, no screen on the window, no remote for the TV. Basically, if there's nothing else within a 20-mile radius, it's okay to spend one night there, but no more.

Partner

6/10

Pleasant

04 Oct 2025

Ernesto

Needs major upgrades for what they are charging

6/10

Pleasant

04 Oct 2025

Ernesto

Needs upgrade for the price they are asking.

Business_and_leisure Self

2/10

Poor

29 Sep 2025

Lamberto

Not what u paid for

Leisure Family

8/10

Excellent

28 Sep 2025

Sonia

The room was clean and the bed was comfy, the bathroom was the star of the room, it was spacious and had a big shower. 4 stars due to the parking being narrow and only in one direction so it’s complicated to get out when it’s full and theres cars on both sides.

Self

10/10

Exceptional

28 Sep 2025

Deon

Looked put together

2/10

Poor

28 Sep 2025

Eunice

the cleaning workers were really nice, but the main office man was awful. and the pictures online look nothing like what we were given. floors were falling apart. windows did not close

Friends_and_family Family

10/10

Exceptional

27 Sep 2025

Juancarlos

All Great

Partner

2/10

Poor

27 Sep 2025

Ramon

I had to clean the air conditioning filter because they were making weird noise. I don’t think they never clean. Those filters floors were full of women’s hair. It was just disgusting that I couldn’t even sleep in those beds so we just left.

Partner

10/10

Exceptional

20 Sep 2025

Nina

Very nice staff/owners and the place is better then the photos show.

4/10

Poor

19 Sep 2025

Rinat

Old and filthy

8/10

Excellent

17 Sep 2025

Daniel

Quiet place

6/10

Pleasant

09 Sep 2025

Sabrina

Hard to find parking, if any of the guests do not parking properly you will

4/10

Poor

09 Sep 2025

Lony

Management was good the help sucks, TV issues, place needs a interior paint job and repairs, badly

Business_and_leisure

2/10

Poor

07 Sep 2025

Juan

Worst place to stay. Place smelled bad, dirty beds, lights did not work. Had to leave and look for another place to stay. They offer to switch my room but are looked unsafe.

10/10

Exceptional

07 Sep 2025

Kris

Very nice people. Lovely courtyard around a pool.

10/10

Exceptional

03 Sep 2025

Kris

I LOVE this place. I used to go to the nearby Motel 6 which had a lot of problems. The staff here are wonderful and the rooms are very nice and clean. Lovely little well kept courtyard around the pool.

10/10

Exceptional

03 Sep 2025

Varenya Oshadhee Ashubodha

Simply amazing

Leisure Family_with_children

2/10

Poor

01 Sep 2025

Rosa

This hotel was very dirty and did not feel safe. The overall condition was poor, and I did not feel comfortable staying here. I would not recommend this place to others.

Family

2/10

Poor

28 Aug 2025

JAMIE

Rooms smell like cigarettes currents had cigarettes burns on them . The lady’s were kind enough to move us rooms but nope we had to leave & got no refund . But that doesn’t matter our safety & health is worth more than staying in a filthy room.

4/10

Poor

25 Aug 2025

Martin

Rate prices unique good.

Leisure

2/10

Poor

25 Aug 2025

Rebeca

Unsafe and unclean

Our first room had condoms behind the night stand and trash under the bed. Bathroom door would not close and stay shut. I complained so they switched us room into an “upgrade” room. Yes it was nicer but still dirty and wall outlets still didn’t work in the room or bathroom. Making it very difficult to charge a phone or use a curling iron in the bathroom. All the mattresses had plastic wrap and very uncomfortable and loud to sleep on. Almost impossible for my toddler to sleep.

Friends_and_family Family

2/10

Poor

25 Aug 2025

Leslie

This hotel was old and run down. There was only a sheer curtain over the big window so you had to do all your changing in the bathroom. There was a loud altercation on my last morning there between 3 people. They were screaming and cussing, and making threatening comments beginning around 4 am so I got very little sleep. There was no phone to call the front desk in the room.

Self

2/10

Poor

24 Aug 2025

Alex

This place need need a real bad remodeling is old and smell bad. The bed are very old not comfortable I will never stay here again

Family

2/10

Poor

24 Aug 2025

Tyler

Disgusting

Business

10/10

Exceptional

22 Aug 2025

Lydia

Was very happy.xnd safe

Family

2/10

Poor

22 Aug 2025

Verified traveler

Even with paid reservtion,I had tosleep in the car

My car broke down in the middle of the night on the highway. I made a reservation on hotel.com around 12:15 am. When I arrived at the hotel, the girl was very rude and told me that my reservation was not valid, that if I wanted to spend the night there I should have booked on the 15th, so they charged me for the room, but I couldn't sleep in it. And because I made the reservation in the middle of the night, the app didn't give me options for the 15th and it didn't let me cancel, so I was only charged and couldn't sleep in the room

Self

8/10

Excellent

15 Aug 2025

Ernesto

Nice people

6/10

Pleasant

13 Aug 2025

Alfred

Hot water did not work. Need to be a few more renovations done before renting rooms I think.

Leisure Family

2/10

Poor

12 Aug 2025

LaShaun

It looks like an hourly hotel or where people bring prostitutes. Its filthy and the little grass there is unkept. The pool has a greenish hue to it. The wifi barely works. When i arrived they didn't have any rooms ready, heck im patient although i got there after check in time.me and my children had to wait an hour which i saw others as well for a room to be ready. When they finally showed me one which was stull being cleaned it reeked. I declined and the next one was just as bad, they blamed it on people smoking in the \"nonsmoking room\". I ended up settling for a queen bed room for me and my two children. Key would stop working several times a day during my 3 night visit each day. Apparently they're under \"new management \" which was there answer for everything. Parking is horrendous.It's soo small i made sure to smoke beyond 20 feet from an entrance way, and the \"new management \" that said he was \"visiting \" advised me even that space was not good enough because his AC unit draws smoke into his room, imagine that lol. Ac systems arent up to par mind you. The cleaning ladies were pleasant if i could say anything nice.

Leisure Family_with_children

10/10

Exceptional

11 Aug 2025

Andrey

The young lady - receptionist was very polite and provided excellent customer service with a young man as well and cleaning lady was very smiley
Thank you very much

Business Self

10/10

Exceptional

06 Aug 2025

Jennifer

Very nice I like It affordable

2/10

Poor

01 Aug 2025

erick

Homeless people on the back of the hotel

Business Partner