Name: Hometown Inns North Hills
Address: 9401 Sepulveda Blvd, North Hills, 91343, US

10/10

Exceptional

19 Jul 2026

Albert

I like it
Going back again soon

Family_with_children

8/10

Excellent

18 Jul 2026

Michael

This was an overnight stay after a surgical procedure. It was okay. It’s an older mid-century modern facility that is no longer modern. It was very clean and the bed was very comfortable for which we were thankful, but the room is in of some serious care. The bathroom door had a small hole in it that appeared to be the result of a fist punch. The door to the room was out of alignment so we had to kick the door to open it because it stuck so bad. The round walled building architecture created awkward interior walls leading to a very small bathroom and sink area. One light switch in particular had to be wiggoled to operate the wall light. Some serious attention needs to be paid to wall and trim finishes. The table beneath the TV was oversized so it partially blocked access to the sink area. The air conditioning worked well, so that was nice. Parking was in a coded locked gate parking lot which makes you question the security of the neighborhood. The landscaping looked decent and the pool area looked to be well maintained, though I was curious about the non-functioning vending machines. There was once a restaurant on the premises, but it is now closed off. It was probably a hip place to stay in the 1950s, but not anymore.

10/10

Exceptional

17 Jul 2026

Harman

Good

Partner

2/10

Poor

15 Jul 2026

Reyna

The property looked nothing like the images. It was run down, the tub had a hole where the stopper should be at. There was a lot of rifraf.

Friends_and_family Family

8/10

Excellent

13 Jul 2026

vitalina

Th hotel looks terrible and very dusty and none clean ...everything was broken ..no safety the place im not recommended ..

Self

2/10

Poor

10 Jul 2026

love

None

Partner

10/10

Exceptional

07 Jul 2026

Maria

Clean room/ parking available
Air conditioning good 👍

Friends

2/10

Poor

06 Jul 2026

mario

The worst thing ever.it smells so bad not clean at all literally falling apart there was roaches do not recommend i give this a -0 start.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Karen

Nice and peaceful will come again

2/10

Poor

05 Jul 2026

Daniel

This place is horrible. I highly recommend you find someplace else to stay.

Self

2/10

Poor

03 Jul 2026

Adrian

Looks can be deceiving let’s just say that … on top of” Jose give me back my phone at 3am “ dammit jose. Just give her the Dawm phone back.. I’m trying sleep

Family_with_children

4/10

Poor

02 Jul 2026

Setsuko

There was not hot water.

Friends_and_family Family

4/10

Poor

30 Jun 2026

Joshua

During one night of my stay, I saw approximately 7–10 cockroaches in the room. Then they would run and hide into small areas were you couldn’t get them. I wanted to share this so future guests are aware and so management can address the issue. This needs to be addressed.

Partner

2/10

Poor

30 Jun 2026

Keyla

Sadly not the a good experience, the hotel was not clean. Parking was super tight and not all spots were available for parking. We had to park in a charging area, were out car could get towed. This place had thinnnnn walls, we could hear the rooms around us. The carpet entering the hotel was extremely dirty. The room smelled like smoke as we arrived . There were bugs on the bed. We had to check out early. I do not recommend this place at all.

Family_with_children

2/10

Poor

29 Jun 2026

Ivan

The room that we had the window did not close, The room also stank.

Partner

4/10

Poor

29 Jun 2026

Patrick

The place is a very cool older hotel. Unfortunately the place is in poor shape and the staff are not very helpful or concerned. The bed was comfortable but room was poor. Garfitti in the bathroom, furnature was in poor shape, holes in ceiling. internet did not work. It is sad because as a person who has flipped several houses, like 600-750 bucks really could have turned this room around. could have removed popcorn ceiling and updated paint, new curtains and fixtures and just a simple couple of pieces of furnature and new hallow core bathroom door moved have really made a difference. The court yard super old school and could be cool good have a boost. grass cut etc but know thought just maintainance. For someone like me who likes the old school independent hotel experience so much potential for a boutique offer but they are chasing the dollar vs investing in customer services and holding out for a less who ever has a dollar client.

Self

2/10

Poor

26 Jun 2026

Rose

Room was dirty. Shower was cold. Sketchy people all around. And the bed had a lot of yellow and brown and black stains on it. Hallways smelled like mold and the parking area was horrific. At least the ac worked. The room also smelled weird.

Self

2/10

Poor

25 Jun 2026

Luis

Para enpesar las fotos que tienen publicadas no son porque cuando llegas aser chequin la realidad es completamente otra cosa alo que viste en las foto porfabor no permitan que engañen a las personas de esa manera

Family

2/10

Poor

20 Jun 2026

Saad

The room has no power on some of the outlets. The next early morning there was only hot water NO cold water. My wife couldn't use the shower. The guy at the receptions came to help restore the power on the night we checked in. Also, there was insect came out of the room once i opened the door.

Partner

2/10

Poor

14 Jun 2026

Ludivina

To give a one star review is me being nice. This Inn/hotel/motel/residence should be condemned by the state of California. The owners of this facility should not be allowed to operate any business. This Inn is advertising new rooms, free Wi-Fi and morning coffee. I would love to know what the new rooms look like because as you walk in to these residential rooms, the smell of mold and mildew is overpowering. The bathroom is covered in mold. Every inch of tile has mold. The shower curtain has holes on it. The curtains have holes in them. The sun rays come in through the curtains.The windows do not lock anybody could push the window open at any given time. The floor felt like it was gonna give away and I was on the first floor. The beds were cockeyed, not aligned or flush to the wall. They were offset and you couldn’t fix them. I unfortunately had three families book with me at that Inn and the problems were just unhinged. One room did not have power ,no power whatsoever. My other family member their room. The shower had no water pressure and the toilet had no water in it so it was unusable. The pictures online are very deceiving. I’m pretty sure they have family members and friends go and give them good reviews because I do not see how in the hell this place is still in operations. I did ask the lady at the front desk of this was a residential building and she said “No”. I would’ve given zero stars, but it wouldn’t let me I had to at least give it one.

Friends_and_family Family

6/10

Pleasant

14 Jun 2026

guillermo

I do believe that it wouldn't take a lot of work or money to make it happen, it needs a better way to make it feel clean and attractive.

Partner

10/10

Exceptional

10 Jun 2026

Amber

They are so sweet and treat you like family here. They plant flowers in the courtyard and keep the area n pool area so clean and well managed. At first I was like it’s cheap it’s going to be rundown with people running all around. BOY was I wrong don’t judge a book by its cover. It’s a little quiet serene hotel. I will definitely choose this hotel when I needing long stays and cheap rates.

Partner

6/10

Pleasant

10 Jun 2026

Raquel

Property is outdated and run down but for the price, it was ok for one night stay. Hallway carpets were dirty and stained, and parking was very limited. AC and tv worked well. The room was clean and I didn’t encounter any bugs, and the bed was comfortable enough. However, the toilet didn’t flush properly and the area outside felt somewhat sketchy. Overall, not a place I would choose to stay again.

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Ofelia

Good stay definitely will come again.

Partner

6/10

Pleasant

31 May 2026

Mary

Older , smelled like smoke.

Friends_and_family Family

10/10

Exceptional

29 May 2026

Judith

M muy buen servicio

Partner

10/10

Exceptional

24 May 2026

Tawnee

My momma needed a spot to stay while visiting a me here in California and out of all the different hotels we kind of popped in and out of this one was by far the best. I would hands down recommend this place to everyone.

Self

6/10

Pleasant

22 May 2026

Willie Mae

This property was okay, the outside wasn't clean.

Partner

6/10

Pleasant

20 May 2026

Adam

Air conditioning was alright, had a cigarette smell throughout the room, bed was falling apart and headboard wasn’t properly secured to the wall. Sheets were clean, towels and soaps provided. Overall not bad for a few nights at this price.

10/10

Exceptional

20 May 2026

Jenelle

I had a wonderful experience very peaceful and quiet

Partner

10/10

Exceptional

20 May 2026

Maria

Not so bad a good place close to lots of things to do

6/10

Pleasant

19 May 2026

Raquel

VERY BUDGET!! Air conditioning worked great. Parking was efficient. Water stains on the ceiling, a roach on the wall, no screen on the window. People can live there. Barbed wire on at the entrance. Nothing to sign. No receipt given. Although it is run down, nothing scary happened with any other guests and we stayed safe and our car was safe.

Friends_and_family Family

2/10

Poor

18 May 2026

Maggie

This place is so completely run down I can't imagine how to describe it. Luckily they replaced carpet with vinyl plank flooring but every other thing was in awful condition. Holes in the sheets and dried wax or glue also. Broken tile in the bathroom, light fixtures rusted out. Graffiti on the bathroom wall. Toilet seat was worn down and shabby. The bathroom door trim was broken, dented, and missing pieces. The refrigerator was spray painted on the side? The sidewalks and staircases were so dirty. I was embarassed to have booked this room for my traveling companion.

Friends_and_family Friends

6/10

Pleasant

16 May 2026

Ione

Well... it's definitely a no frills place. There is no place to hang clothes. There were stains on what I think was supposed to be a comforter (more like a top sheet?). Based on the dirty footprints in the bathtub, the last guest in that room didn't wear shoes. At first I didn't think the AC worked, but then I noticed it wasn't plugged in. It was wired through some control box mounted on the wall that didn't control it. So there we as full on freezing cold or nothin. There are more negatives, but I'll throw in some positives. Parking has full video surveillance and seemed safe. It was Friday night and based on the guests I saw, I was truly surprised how quiet it was through the night. And location is very convenient. For the price, it's OK.

4/10

Poor

15 May 2026

Victoria

The person at the counter was pleasant. The room could have been more clean. The towels were black not white. The pool was dirty and i highlu doubt that anyone uses that pool. I have toddler that wanted to get it. So disappointed. The environment was not as shown on the website and pictures. I would not stay there again.

Family_with_children

4/10

Poor

12 May 2026

Edna Marie

Bare basics, this hotel offered a minimal standard of hospitality. When we arrived there was a paw print on our bedsheet along with multiple other unknown stains. The sink had leftover blue toothpaste residue on the upper right corner that housekeeping had obviously overlooked. Then at a most time critical moment, when I picked up to use the hair dryer only warm air blew out at the lowest speed possible: When I went down to get a replacement from the front desk I was told there was no other dryer I could use in the entire premise and that I would have to wait 30 minutes until house keeping or maintenance could come to help. When I complained that that was unacceptable and poor treatment of their guests, another employee emerged and produced another hairdryer. I repeated my complaint about the bedding and toothpaste in the sink and was told that they would inform housekeeping. Later that night upon return from our busy day, we found our room had not been upkept, the bed was unmade and the toothpaste residue was still there. Originally I felt compassion for this hotel and its owner and decided to keep my opinions in perspective. But upon further reflection, I believe this hotel is more interested in its monetary interests over their guests comfort. Many of my requests would not incur a greater cost to the business but rather it would convey an interest in their guests comfort and sense of value. Instead, as a guest I felt very uncared for and all in the business’ desire for $$.

Family

10/10

Exceptional

11 May 2026

Nayli

Everything was perfect 👌

Partner

10/10

Exceptional

07 May 2026

Judith

Muy bien servicio

Partner

6/10

Pleasant

06 May 2026

David

Towels were very small and not enough. When asked for more towels were told to wait till the morning.
Curtains were to small and didn't cover the entire window we haff to cover it with blanket.

Friends_and_family Family

10/10

Exceptional

03 May 2026

Ulugbek

Excellent

10/10

Exceptional

03 May 2026

Ulugbek

Good

10/10

Exceptional

28 Apr 2026

Asly

Parking was good , the guy at the lobby is really cool and very helpful

Friends_and_family Friends

10/10

Exceptional

28 Apr 2026

Asly

Clean room an great staff , very convenient

Friends_and_family Friends

6/10

Pleasant

26 Apr 2026

MARIA MERCEDITAS

The parking is easy. The check in was quick. The staff is courteous. But the hair dryer doesn’t work and it’s supposed to be a non smoking room but the room smells cigarette smoke.

10/10

Exceptional

24 Apr 2026

Gary

Clean nice room. Plenty of parking.

Self

10/10

Exceptional

23 Apr 2026

Guadalupe

It's okay I guess

Partner

4/10

Poor

22 Apr 2026

george

.

6/10

Pleasant

22 Apr 2026

Lay Lay

TV no signal in my room hotel needs some upgrades bed is comfy

10/10

Exceptional

21 Apr 2026

Pedro Javier

Very clean , excellent service, very affordable to staying!!!

Family

4/10

Poor

16 Apr 2026

aireen

Place is old, dirty and needs a lot of improvements. Bed was hard, towels stained. If we weren’t so tired from driving we would have not stayed. Tried to get new towels but no staff available when we went down a couple of times.
Smells like cigarettes too.

Partner

6/10

Pleasant

16 Apr 2026

Leslie

Not too good

Self

10/10

Exceptional

15 Apr 2026

Diana

The shower head was broken so it was hard to shower. I taped it up as best I could. The sink was also b both of them. I couldn’t fix that even if I tried it needs tools. No bugs in the room though which is great.

Friends_and_family Family

4/10

Poor

15 Apr 2026

Isela

The rooms are okay there way only hot water and very hot water for my shower. Area is kinda sketchy multiple hookers come in and out and wierd activity on the outside. Don’t recommend.

Partner

10/10

Exceptional

13 Apr 2026

Diana

U love the rooms there very spacious and clean. There are know bugs and the central air is great.

Friends_and_family Family

4/10

Poor

12 Apr 2026

Ana

The place was not very clean. The sheets had makeup on them, and it seemed like they had not been changed from the previous guests. The shower was not working. I’m giving it 3 stars because they eventually came to fix it, but that’s not something you should have to ask for. If you ask me if I recommend it, no. My family and I did not like it. All the bedding and towels were heavily stained and looked dirty.

Friends_and_family Family

2/10

Poor

06 Apr 2026

martha

Rooms were roach infested, bed sheets had stains. Property was dirty and there were some who were using drugs and smoking in the parking area. We did not stay, got a refund and left. It is nothing like the photos. Very disappointed.

Friends_and_family Family

2/10

Poor

06 Apr 2026

Olivia

Graffiti in rooms, No drain coverings, green pool, gross environment. Stains on matress covers.

Friends_and_family Friends

10/10

Exceptional

04 Apr 2026

Sirenna

I love this hotel. I’ve been coming here for at least a year now. The service is amazing! I never had a problem. Showers work! Fits my height lol. AC blows soo good! The only thing I never got to do was to go in the pool😢!!! Everything was good! This place actually has potential! Maybe 🤔 new headboards would be nice with no writing on it, repaint the doors and walls bc it did look a bit rough and replace the lights in the hallway bc I could barely see at night… and the carpet in hallways needs a deep deep clean too! Other that everything inside looks well cleaned and well taken care of! It’s exactly like the picture!! I love this place it’s so quiet… until a lady at 7pm was yelling… but yeah!!! Otherwise it’s nice!!! Staff was very polite and very easy too!

Self

10/10

Exceptional

04 Apr 2026

Gabriella Azaila

Room is very roomy and the bathroom is upgraded. I love the plants all over the place! 10/10

Self

2/10

Poor

30 Mar 2026

Pablo

NEVER stay here. Worst hotel, I was better off in my car. Cigarette burns in sheets, stains in every towel and pillow, a hole punched through the bathroom door, and the homeless community in the parking lot.

Partner

8/10

Excellent

26 Mar 2026

Eugenia

Found dead roach outside room. Pool looks algae.

10/10

Exceptional

25 Mar 2026

Gabriella

easy parking! clean environment! friendly staff!

Self

10/10

Exceptional

25 Mar 2026

Gabriella Azaila

love it here, super home like!

Self

10/10

Exceptional

25 Mar 2026

Gabriella

Love the room, so spacious and clean! Front desk people are amazing and super helpful and friendly. definitely recommend

Self

2/10

Poor

23 Mar 2026

Umoja

gaps in the flooring, did not appear clean - stains... ended up not staying and the hotel did refund. I ended up finding another hotel.

Self

4/10

Poor

21 Mar 2026

Wendy

Ghetto

2/10

Poor

21 Mar 2026

Kim

Air conditioner banged all night. When I asked if I could talk to a manager, I was told he would call me. Never happened.

10/10

Exceptional

19 Mar 2026

Shaun

It was wonderful

Pet

4/10

Poor

19 Mar 2026

Simon

Amazing cleaning staff, but otherwise sub-par experience. My room had paper thin curtains that didn't even cover the whole window, and a super bright light right above it to light up the parking lot 24/7. So all night, my room was lit up like noon. On top of that, the wifi was completely unusable, except at like 3AM. Again, cleaning staff was amazing, friendly, and thorough, but other than that, not a good experience.

Self

2/10

Poor

14 Mar 2026

Trinity

The rooms refrigerator was leaking and the whole floor was wet as soon as we got there. Had to place a towel in front of it and dry the floor. Toilet would not properly flush and TV wasn’t working until multiple tries and adjusting settings.

Partner

2/10

Poor

12 Mar 2026

Shawty

Gave me a old busted up room shower floor nasty whole room dusty bugs no light barley. Broken air conditioner

6/10

Pleasant

06 Mar 2026

Efrain

Difficult to get shower hot water, no shower towels, bad wall electrical outlets, too noisy (street).

2/10

Poor

06 Mar 2026

Nancy

Place was ok to sleep but they don’t clean the room right I left so they do room service and they only fixed the beds and not throw out any of the trash

Family_with_children

10/10

Exceptional

22 Feb 2026

Christopher

The bathroom looks like it had just been remodeled. It was nice.

Self

2/10

Poor

21 Feb 2026

Brett

They wouldn’t let me in. They said. I was to late. Plus it wasn’t in Santa Clarita like I asked for.

10/10

Exceptional

20 Feb 2026

Brionne

Easy check in very quiet area

Partner

2/10

Poor

16 Feb 2026

Lydia

10
Mm 5

2/10

Poor

15 Feb 2026

ANTONIO

No blanket, no electricity (only light only in the bathroom), the curtains would not cover the bright light from the outside, The towels were face towels and not bath towels, the shower curtain was broken and the shower flooded the bathroom floor.
If I was a city inspector I would close the place down, it’s a dump!!!!! They did not apologize or gave me any credit or spoke or understood English!

Friends_and_family Family

2/10

Poor

15 Feb 2026

Brandon

The room smelled like cigarettes even though on the door it said “no smoking allowed in the room”
The bed felt itchy and during the first night we heard a lot of fighting going on in the next room so loud we could barley sleep

Friends_and_family Family

8/10

Excellent

15 Feb 2026

Alma

Friendly Housekeeper

Leisure Pet

2/10

Poor

12 Feb 2026

Cameron

Police action everywhere , room was dirty with mold and messed up interior . Coffee in the morning wasn’t working said they would be working at 9 . Not worth 100 a night

Business

10/10

Exceptional

11 Feb 2026

mark

My stay was wonderful.

2/10

Poor

08 Feb 2026

Ahmed

This place
Is Gatho, bed moved farward as I sit on it and room is not what u see in the pic ,people smoking weed ,You can smell weed all the time not recommended for the families at all bad place must not be on hotels.com
Refrigerator did not work coffe maker was not clean

Friends_and_family Family

10/10

Exceptional

06 Feb 2026

mark

I love this place, it's very quiet.

8/10

Excellent

04 Feb 2026

Eric

Check in was quick and the staff member was polite and professional. I stay here once or twice a month due to work and while the building and grounds are older, they are clean. My room was clean too.

The FBI pounded on the door to the room next door in the middle of the night, but after they entered the room it was quiet enough for me to fall back asleep. I can't blame the hotel for the FBI knocking. That could've happened anywhere I may have stayed

Business Self

10/10

Exceptional

31 Jan 2026

mark

Very nice staff.

6/10

Pleasant

27 Jan 2026

Jessica

Ceiling had a small leak, heater didn't work, and food left in refrigerator. Considering I was only there long enough to rest and Considering it was New Year's Eve. It wasn't that bad but a long stay would've been horrible.

Leisure Partner

10/10

Exceptional

25 Jan 2026

mark

Excellent staff and excellent service

Leisure Family

2/10

Poor

23 Jan 2026

Robin

Not so much a hotel as an immersive experience in survival.

Hallways carry a strong blend of mildew, black mold, and crystal meth. Drug deals appeared to be happening openly, accompanied by crying kids and bass-heavy music all hours.

The room itself featured visible signs of long-term neglect: collapsing ceiling sections, rusted fixtures, sticky floors, and multiple live bugs that required immediate execution. This was not a “one rogue bug” situation.

Amenities were… conceptual. There was a coffee maker and coffee provided, but no cups, which felt philosophically on-brand. The kitchenette existed in theory only. The fridge didnt close due to frost. Towels arrived pre-soiled and damp, beds had the structural integrity of marshmallows, and there was ZERO hot water.

The window AC unit looked medically inadvisable to operate, the room lacked a phone, and noise traveled freely through walls and hallways at all hours. The exterior and parking lot did not feel safe w obvious drug deals going on.

I told the front desk about much of this and the man behind the counter did not care.

This property may be suitable for public health students, entomologists, or anyone building immunity to new diseases. It is not appropriate for travelers expecting cleanliness, safety, or basic functioning utilities.

Business

8/10

Excellent

23 Jan 2026

Gerald

ok
yes

8/10

Excellent

14 Jan 2026

Elicenia

The room was clean and service was good

Family

6/10

Pleasant

08 Jan 2026

Eric

This is a very run down and \"weird\" hotel. Check in was fine, but the hotel looks more like a low income housing project. The have a gated parking but gate was stuck open every time I drove in or out. The room was small, run down, noting to speak good about. Bed was old, saggy, creaky. There are better \"discount \" hotels in the area.

Business

8/10

Excellent

03 Jan 2026

Karina

Overall it was a decent motel. No negatives

Leisure Partner

2/10

Poor

03 Jan 2026

Emilio

Horrible Horrible - the room smelled so bad is almost vomitted.