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Residence Inn By Marriott Chatsworth

Los Angeles - CA · United States

20524 West Lassen StreetView location

9.2/10Excellent359 Reviews
Cleanliness9.6/109.6
Service9.2/109.2
Comfort9.4/109.4
Condition9.4/109.4
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Inn By Marriott Chatsworth

Enjoy amenities such as an outdoor pool and garden views. This hotel offers complimentary Wi-Fi, a picnic area, and barbecue grills. Unwind with a drink at the bar/lounge after a busy day. A complimentary buffet breakfast is served daily.

Featured amenities include express check-out, a 24-hour front desk, and a safe deposit box. Free self-parking is available onsite. The hotel's 124 guestrooms feature heated floors and flat-screen televisions. Kitchens are equipped with full-sized refrigerators/freezers, stovetops, and microwaves. Complimentary Wi-Fi and cable programming are provided for your entertainment.

Conveniences include phones, desks, and separate sitting areas. Nearby attractions include Santa Susana Pass State Historic Park (2. 5 mi), California State University-Northridge (3 mi), and Westfield Topanga (5. 4 mi). The nearest airports are Van Nuys (VNY, 7. 5 mi), Hollywood Burbank (BUR, 19.

2 mi), and Los Angeles International (LAX, 38 mi).

Read more about this hotelShow less

With a stay at Residence Inn by Marriott Chatsworth in Chatsworth, you'll be within a 10-minute drive of Candy Cane Lane and Santa Susana Pass State Historic Park. This hotel is 19.4 mi (31.2 km) from Six Flags Magic Mountain and 3.1 mi (4.9 km) from California State University-Northridge.

Treat yourself to a stay in one of the 124 guestrooms, featuring heated floors and flat-screen televisions. Kitchens are outfitted with full-sized refrigerators/freezers, stovetops, and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Conveniences include phones, as well as desks and separate sitting areas. Featured amenities include express check-out, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Service fee: USD 13.92 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 100.00 per accommodation (varies based on length of stay) plus USD 100.00 one-time cleaning fee
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Santa Susana Pass State Historic Park 4 km / 2.5 mi
California State University-Northridge 4.9 km / 3.1 mi
Child and Family Guidance Center 5.8 km / 3.6 mi
Valley Performing Arts Center 6.4 km / 4 mi
Historic Orange Grove 6.7 km / 4.1 mi
Pierce College 7 km / 4.4 mi
West Valley Museum 7.2 km / 4.5 mi
Canoga-Owensmouth Historical Museum 7.3 km / 4.5 mi
Northridge Hospital Medical Center 7.8 km / 4.8 mi
Westfield Topanga 8.7 km / 5.4 mi
Candy Cane Lane 9 km / 5.6 mi
Topanga Village 9.2 km / 5.7 mi
Corriganville Park 9.3 km / 5.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 124
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Lift access
  • Garden
  • Banquet hall
  • Breakfast
Show 3 more facilities & services
  • Breakfast buffet
  • Picnic
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q-1

    Photos are not available for this room type.

    Residence Inn By Marriott Chatsworth

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 46 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable11 photos

    Residence Inn By Marriott Chatsworth

    SUITE KING BED ONE BEDROOM

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Soundproof room
    • Toaster
    • Oven
    • Direct dial telephone
    • Hairdryer
    • Bathroom
    • Bathtub or Shower allocation on arrival
    • Fridge
    • Kitchen
    • Tea and coffee making facilities
    • Microwave
    • TV
    • Ironing set
    • Centrally regulated air conditioning
    • Desk
    • Cable TV
    • Dishwasher
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 46 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable14 photos

    Residence Inn By Marriott Chatsworth

    STUDIO KING SIZE BED

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Soundproof room
    • Cable TV
    • Dishwasher
    • Housekeeping
    • Hairdryer
    • Toaster
    • Desk
    • Bathtub or Shower allocation on arrival
    • Bathroom
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • TV
    • Direct dial telephone

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Residence Inn By Marriott Chatsworth

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BED • 1 Bedroom • 46 m²STU.H6-KG
    STUDIO Accessible KING SIZE BEDPhoto unavailable5 photos

    Residence Inn By Marriott Chatsworth

    STUDIO Accessible KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-KG

    Room amenities

    • Housekeeping
    • Soundproof room
    • Toaster
    • Bathroom
    • Bathtub or Shower allocation on arrival
    • TV
    • Direct dial telephone
    • Hairdryer
    • Microwave
    • Fridge
    • Kitchen
    • Desk
    • Wheelchair-accessible
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Cable TV
    • Dishwasher

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-2

    Photos are not available for this room type.

    Residence Inn By Marriott Chatsworth

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Residence Inn By Marriott Chatsworth

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Residence Inn By Marriott Chatsworth

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BED • 1 Bedroom • 57 m²SUI.H6-KG
    SUITE Accessible KING SIZE BEDPhoto unavailable5 photos

    Residence Inn By Marriott Chatsworth

    SUITE Accessible KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    57 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Room amenities

    • Bathtub or Shower allocation on arrival
    • Bathroom
    • Kitchen
    • Fridge
    • Microwave
    • Desk
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Wheelchair-accessible
    • Hairdryer
    • Direct dial telephone
    • TV
    • Oven
    • Toaster
    • Soundproof room
    • Housekeeping
    • Dishwasher
    • Cable TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence Inn By Marriott Chatsworth

9.2
Excellent
359 Reviews
Cleanliness
9.6 /10
Service
9.2 /10
Comfort
9.4 /10
Condition
9.4 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
27 Jul 2026
Julie
would give 5 stars on amenities if there were more hooks or places to hang towels/suits.
10/10
Exceptional
26 Jul 2026
Claudia
Upon our arrival we were greeted with a smile. The staff was amazing after driving 7 hours and reached the hotel they were kind enough to check to see if a room was ready. To our surprise we were granted a room and was able to rest. Throughout our stay everyone was extremely friendly.
10/10
Exceptional
25 Jul 2026
Jennifer
My room was beautiful
10/10
Exceptional
25 Jul 2026
Tanya
Clean room, friendly staff, and great location.
10/10
Exceptional
18 Jul 2026
Lea
Great find. Lovely staff and the property is fresh & clean. Spacious rooms, nice common area with drinks on draft. It was nice to see a lively lobby. And as a solo traveler I felt safe. The only drawback was the parking, while it’s awesome that it’s included it is a little bit difficult to find if you arrive late at night.
Self
10/10
Exceptional
18 Jul 2026
Gladys
Super friendly and helpful staff!
Self
10/10
Exceptional
14 Jul 2026
Elliott
I have come to this form for the last 4 years. The facility is nice, the rooms are clean and the staff are excellent. Every time I visit the staff are friendlierthan the last time. I'll definitely visit the property again.
Self
10/10
Exceptional
14 Jul 2026
Karen
Clean, modern, it felt like a single apartment full of everything we needed. Big fridge, stove top, dish washer, 2 fireplaces in back yard& a grill! Beautiful, we will stay there again.
Partner
10/10
Exceptional
12 Jul 2026
Faith
The staff were very efficient and attentative
Self
8/10
Excellent
11 Jul 2026
PRADEEP
The location is great, out of the city hustle and traffic. Hotel did not have any bar or restaurant options of its own but there are other food outlets around it, in walking distance.
Partner
10/10
Exceptional
04 Jul 2026
Angelica
We stayed the night for a family trip and chose this hotel bc it was near places we needed to stop at. So happy we did! This hotel was clean, the staff were friendly and helpful, the breakfast was delicious. Only improvement I would suggest is the parking situation and a jacuzzi amenity. Parking was a struggle when we arrived at night and I was looking forward yo soaking in a jacuzzi and there wasn’t one. Other than that, the pool was clean, the outdoor patio was peaceful, and I would definitely go back because the mattress was marvelous.
Family_with_children
10/10
Exceptional
02 Jul 2026
Jackie
Clean room
Friends
10/10
Exceptional
01 Jul 2026
Alice and Joseph
Very very clean the breakfast was great. The staff was friendly
Partner
10/10
Exceptional
30 Jun 2026
Sian
I don't usually write reviews, but our stay at the Residence Inn by Marriott Chatsworth was so great that I had to!

The staff was incredibly friendly, and the breakfast cooks each morning were the sweetest. They made us feel welcome and even gave us recommendations for fun things to do in the area.

The rooms were spacious, clean, and well maintained. Seeing the TV welcome my family by name was such a nice touch. Traveling with kids, having a full kitchen and refrigerator was a huge bonus for storing snacks and making quick meals. Breakfast was also great, with different hot items each morning plus they always had pastries, bagels, English muffins, hard-boiled eggs, and cereals.

The only downside was that our sofa bed was broken, so one of my kids had to sleep on the couch since changing rooms wasn't an option. Thankfully, the manager is following up to make things right, which I really appreciate.

The location was perfect, about 30–40 minutes from Hollywood, Santa Monica, and Universal Studios. Walmart was nearby, and in the same shopping center/parking lot as the hotel were Starbucks, Jack in the Box, and a great Mexican restaurant. Parking could be a little tight, but free parking definitely made up for it.

I've already told my family that whenever they visit the area, this is the hotel to book. Thank you again to the amazing breakfast team and other staff for making our stay so memorable!
Family_with_children
10/10
Exceptional
22 Jun 2026
Tomik
Great stay
10/10
Exceptional
17 Jun 2026
Helen
Our room was clean and always smelled fresh and deodorized. Excellent customer service at the front desk and breakfast staff, very personable. The kitchen in the room was a plus. This hotel did not disappoint!
Partner
10/10
Exceptional
20 May 2026
Edson
Clean and new
10/10
Exceptional
05 May 2026
Olha
Was great
Family
8/10
Excellent
21 Apr 2026
Patricia
I hate that they give me a handicap room almost everytime.
the closet is hideous. Had no place to store my bags. Plus they interrogated me upon check in. Why are you here? What company do you work for? Not important. Never have had that experience prior.
Self
8/10
Excellent
02 Apr 2026
Tracy
The check in was not pleasant at all, with the staff laughing at me as the saw my struggle with my 2 young children, then bags and my grocery bag broke spilling my groceries all over the lobby floor. They laughed and not 1 of the 3 men at the front desk offered to help at all. Very disappointing. the rest of the stay and amenities were great.
Business Family_with_children
8/10
Excellent
29 Mar 2026
Brenda
Breakfast staff was present and very attentive!

room was clean, however the HVAC was really loud as was the refrigerator.

Kitchen in the room had ample supplies!

People upstairs from us had little kids and they were running and jumping more than what would be expected. Told the front desk and they were helpful in notifying that guest about it.

Staff was extremely pleasant, helpful and top notch!
Partner
10/10
Exceptional
07 Mar 2026
Brian
Relaxing
Friends_and_family Family
10/10
Exceptional
26 Feb 2026
Christina
Good customer service
Partner
8/10
Excellent
09 Feb 2026
David
Amenities, room spaciousness, and breakfast.
Leisure Partner
10/10
Exceptional
04 Feb 2026
Lindsey
clean room and excellent service
Leisure Self
10/10
Exceptional
20 Jan 2026
Corazon
Very clean and large room. We extended our stay by one more night and the staff was accommodating and let us keep our same room.
10/10
Exceptional
11 Jan 2026
Patricia
Always a nice stay
Leisure Self
10/10
Exceptional
06 Jan 2026
Michael
Excellent room. Excellent Marriott services. Would 10/10 stay again
Leisure Family
8/10
Excellent
03 Jan 2026
CHARLOTTE
Clean room, nice and friendly staff
Friends_and_family Family
8/10
Excellent
02 Jan 2026
Ravikiran
Ants in the room, promptly addressed by the staff. Probably killed them with a spray, but didn't vacuum them up. So a few dead ants in the walls, floor and bed.

New construction and fairly clean. Breakfast was average - the usual fare of toast, bagels, muffins, cereal, fruit, eggs, sausage, etc. No different from breakfast at basic hotels.

Pool not heavily used in winter. Staff seemed to not heat it unless asked.

Parking wasn't bad when we stayed. Can get crowded. Several restaurants, coffee shops, and grocery stores close by. Upscale mall 15 minutes away. Area can get windy.
Leisure Family_with_children
10/10
Exceptional
01 Jan 2026
Ie Wei
Friendly staff.
Leisure Family
10/10
Exceptional
27 Dec 2025
Caroline
Kitchen was nice andncozy
Partner
10/10
Exceptional
26 Dec 2025
Mario
Everything was perfect
Partner
8/10
Excellent
13 Dec 2025
Khalid
Newer facility
Friends_and_family Family
10/10
Exceptional
08 Dec 2025
Norman
Great accommodations
Leisure
10/10
Exceptional
07 Dec 2025
julian
Great staff, room was great, breakfast was perfect.
10/10
Exceptional
05 Dec 2025
Shaghayegh
The staff was friendly and everything was so clean and fresh looking.
Leisure Family
10/10
Exceptional
30 Nov 2025
HEATHER
Room super clean and spacious. Staff was phenomenal! Man that helped at breakfast (didn’t catch his name) super friendly and helped me find dining places. Matthew at the front desk went the extra mile to help us in a pinch and Janis at the front desk was very friendly remembering my name and greeting me by my first name each time she helped. Never had that kind of service. Really all the staff were great.
4/10
Poor
29 Nov 2025
Kastantin
Very expensive for no reason
10/10
Exceptional
17 Nov 2025
Eusebia
I like the place, very convenient.
10/10
Exceptional
16 Nov 2025
Bryan
The staff was friendly, efficient and informative. The lobby had plenty of seating and there was plenty of food and dessert options right outside the hotel. The nearest Starbucks felt like it was 20 feet away from the hotel. The room was in excellent condition with every major amenities in functioning condition
Self
10/10
Exceptional
08 Nov 2025
Patricia
Don't have one
Business Self
2/10
Poor
31 Oct 2025
Ivan
Tv system is terrible, bar is unattended
Business_and_leisure Self
6/10
Pleasant
19 Oct 2025
Tito
Front desk wasn’t the best
10/10
Exceptional
15 Oct 2025
Teddi
The staff was amazing
Friends_and_family Family
10/10
Exceptional
14 Oct 2025
Caitlyn
Very Clean Rooms are beautiful, Breakfast was excellent.
Leisure Partner
10/10
Exceptional
12 Oct 2025
Robert
Eric at check in was great. Luis at breakfast was so nice and had us laughing.
Friends_and_family Family
10/10
Exceptional
12 Oct 2025
Stephanie
As a frequent traveler, and hotel guest, this is easily one of the best places I have stayed for the price point and amenities!! It was brand new, quite rooms, and the staff was beyond accommodating and friendly! The room it self was better equipped then some air bnbs I have stayed at! I will 100% be a repeat guest here!
Business Self
10/10
Exceptional
05 Oct 2025
Clarence
Perfect
10/10
Exceptional
05 Oct 2025
Rose
The staff was amazing
Partner
10/10
Exceptional
22 Sep 2025
Reed Joy
Clean and Beds are super comfortable!
2/10
Poor
21 Sep 2025
Amber
The property had no maintenance staff on a Saturday night. The toilet in our room broke. After calling, they dropped off a plunger and left. I was unable to clear the toilet until morning. When I told the staff at check out, they said thank you. Like no apology, no rebate for literally not having a toilet. Was told I paid third party so nothing was done.
Leisure Family
10/10
Exceptional
16 Sep 2025
Shawna

I would absolutely return

The hotel, staff and grounds were excellent. The only issue I had was with the pull out couch mattress, super thin and not comfy. Otherwise, everything was spectacular. I will return again, but this time i will get a room with 2 beds rather than the sleeper couch. The grounds and room were clean and beautiful. The room was excellent, full size fridge and plenty of space for my son and I. The free breakfast was very good and the breakfast attendee Luis was the perfect host, very attentive and very kind and helpful.
Friends_and_family Family
10/10
Exceptional
14 Sep 2025
matthew
Nice property. Well managed, surprisingly good breakfast served in the lobby area!
Leisure Partner
10/10
Exceptional
14 Sep 2025
Fabiola
Execellent hotel vey clean love the area
10/10
Exceptional
13 Sep 2025
Louie
Friendly staff. Great Breakfast, just missing bacon. Air conditioner very loud .
Leisure Partner
6/10
Pleasant
08 Sep 2025
Patricia

For the price, I expected more

The staff was very friendly and the suite was a good size. But the room itself was not what I expected. The bathrooms have a very small/short toilet, and the toilet seat was too small for the toilet. In our room the toilet paper holder was broken, probably from someone using it to get up from the toilet. There was a chunk of the shower missing. On more than 1 occasion, the ac would not work properly and it would get really warm in the room. We had it set on 69 and it said the room temp was at 73. Housekeeping “refreshes” your room every other day. They said we could call and request more towels, which we did. And they said housekeeping would bring them up to us but they never did. We frequently had to go down to the front desk and get more towels. The toilet paper is very thin. And we ended up running out of body wash in the shower, and housekeeping did not replace it. So we had to go get more from the front desk. We could hear people on the stairs all hours of the night.
Friends_and_family Family
10/10
Exceptional
01 Sep 2025
Lawlun
The hotel offered a free breakfast with variety. Parking is also free. The rooms included a kitchenette with a refrigerator and freezer. Staff was friendly and helpful

Area outside of the hotel can be sketchy. We saw someone living in their car with a big barking dog.
Leisure Family
10/10
Exceptional
31 Aug 2025
Miguel
Nice Hotel to relax
Friends_and_family Family
2/10
Poor
31 Aug 2025
vaheh
😡
2/10
Poor
31 Aug 2025
vaheh
😡
10/10
Exceptional
19 Aug 2025
Vicky
The stay was great! from front desk to the room and breakfast was good and the cook was so helpful and nice . Thank you
Friends_and_family Family
10/10
Exceptional
18 Aug 2025
Karina
New facility was very clean. Staff was Friendly room was very comfortable and clean. I will definitely stay here again when I’m in the area.
Leisure Family
10/10
Exceptional
11 Aug 2025
Ziad
No comment
Leisure Family
10/10
Exceptional
06 Aug 2025
Jamie
Staff was friendly. Many places to eat that were very close. Very quiet.
Leisure Family
10/10
Exceptional
03 Aug 2025
Renee

Wonderful hotel

What a wonderful hotel and location. Telling so many people about this place. The location is perfect and all kinds of food places around. Janice my hostess was absolutely wonderful and super friendly. I’d give this place a 20 rating star.
Friends_and_family Family
8/10
Excellent
30 Jul 2025
Veneeta
Clean and convenient to other stores and restaurants
Leisure Family
10/10
Exceptional
29 Jul 2025
Samantha
.
10/10
Exceptional
24 Jul 2025
Emad Dirar
Everything about my stay was great and felt like a high end hotel when it comes staff, service and the room
10/10
Exceptional
18 Jul 2025
Tracy
Very clean
10/10
Exceptional
16 Jul 2025
Elliott
The property was good for the time needed to stay. It was quiet and spacious.
Business Self
10/10
Exceptional
06 Jul 2025
Newell
Clean, quiet, location is conveniently close to grocery stores, shopping and dining places.
Leisure
6/10
Pleasant
30 Jun 2025
patricia
Arrived and staff did not go over amenities with me. I had no idea there was a free breakfast the next day
Also, I walked out to the pool area and was locked out. Neither door accepted my key. Someone had to let me in and then I had to wait 25 mins at the front desk to get a new key
Business Self
10/10
Exceptional
29 Jun 2025
Jessica
Amazing
Business_and_leisure Partner
8/10
Excellent
28 Jun 2025
Steve
Convenient, quiet, pleasant.
10/10
Exceptional
26 Jun 2025
Shannon
Clean, large rooms, good breakfast
Leisure Family_with_children
8/10
Excellent
22 Jun 2025
Michael
The staff was super friendly and welcoming. The staff running the breakfast area were awesome!

I gave a few lower stars only because the AC smelled really bad every time we turned it on. Might be worth looking into for the service team.
Friends_and_family Family
10/10
Exceptional
15 Jun 2025
Chief
Amazing always awesome
Partner
10/10
Exceptional
10 Jun 2025
Kathryn
Perfect accommodation!
Business_and_leisure Self
2/10
Poor
08 Jun 2025
William
The hotel itself was great and in a great location. Within 1 hour of checking in, I went back down to my vehicle to place the parking permit that had been placed inside my room key envelope only to find that my behicle had been towed.
It was 12:45 am and I was clearly in a parking spot that belonged to the hotel. The rest of the parking lot for the adjacent businesses was empty. It was painfully obvious that I would have been a hotel guest but my truck was towed. It cost me $550 dollars to get my truck from the impound on a Saturday morning. When I finally did get my truck, there was a “warning” card on the windshield that had been written and dated 10 MINUTES prior to the time that the towing company was called.
The next morning I went out and found warning cards on other vehicles that were timed at midnight that same day but were never towed.
When I spoke with the hotel they did NOTHING and were not even remorseful about the event. I WILL NOT be staying at this hotel again which is a shame because it is a nice facility centralized by my daughter whom I visit quite often.
Partner
8/10
Excellent
01 Jun 2025
Braeanne
Hands down Janice and Luis are fantastic employees . They under stand the true meaning of hospitality.
The rest of employees can take notes from them on customer service
Friends_and_family Family
10/10
Exceptional
30 May 2025
Carmina
Julian who takes care of the breakfast was always friendly and professional. We’ve been coming here in this hotel. Everyone is great and accommodating specially to my Mom( wheelchair). Keep up the good work!😊👍
Friends_and_family Family
10/10
Exceptional
29 May 2025
Paulette
The room was a well equipped studio apartment with a kitchen and everything you needed.
10/10
Exceptional
19 May 2025
PETRA

hotel stay for a graduation

A very nice hotel close to restaurants and little shops.
The staff was friendly and the room was clean and comfortable.
Friends_and_family Family
10/10
Exceptional
19 May 2025
Florence
Very nice, large, comfortable room.
Leisure Family
4/10
Poor
19 May 2025
Desiree
Awful customer service and non-working appliances for $300 a night. Will never be returning to this property and will be actively urging everyone I know never to stay here. The bathroom sink in our hotel room was broken and did not drain. When we brought the concern to hotel staff and supervisor we were offered a soda from the in house convenience store or rewards points for the inconvenience. The front desk kept refusing to let us talk to the manager on duty and we’re trying to shift blame on us for checking in later in the evening because they couldn’t get a technician to fix the problem. I believe if I’m paying $300 a night for a room the quality control and assurance should be met and completed before my stay.
Leisure Partner
10/10
Exceptional
18 May 2025
Janeth
Loved customer service and clean rooms
10/10
Exceptional
28 Apr 2025
Lisa
It was clean, quiet and comfortable, had nice amenities, friendly and helpful staff, a great breakfast buffet daily.
Business Family
10/10
Exceptional
22 Apr 2025
Kelly
Good
Leisure
10/10
Exceptional
19 Apr 2025
Sharine

Great location & services, excellent staff

This hotel is a gem in the western San Fernando Valley. Everything was just right. Most importantly, the staff are all genuinely friendly and helpful, and they make for a great home-away-from-home experience.
Business Friends
2/10
Poor
13 Apr 2025
Melissa

Terrible front desk and Hidden charges

Front desk was very rude. Website did not inform about a $50 deposit fee only a $12 resort fee. Accepted cards was not visually available to see what they do accept
Partner
10/10
Exceptional
09 Feb 2025
Freddie
Everything was perfect I will definitely coming back
10/10
Exceptional
03 Feb 2025
Sergey
Great place! Beautiful clean room, quiet and comfortable. No complaints from us.
Leisure Partner
10/10
Exceptional
30 Jan 2025
Maria
Everything is good
10/10
Exceptional
21 Jan 2025
MARKER

It was just one night, but definitely considering

Everything was very well. The receptionist was very nice. We were satisfied.
Friends_and_family Family
10/10
Exceptional
03 Jan 2025
Kelvin
Yeah
2/10
Poor
08 Dec 2024
MICHAEL

Why do you need extra toilet paper ?

My trip was ruined by rude staff and trying to do this trip through the affirm app.

Staff were inconsiderate, abrupt, and frankly rude. I certainly did not feel like a guest. My favorite was when my girlfriend called down and asked for some more toilet paper and a few more towels. They asked why? She had to explain to them about her period.
I never write bad reviews, and always give people the benefit of the doubt but this was beyond the pale
Marriot in Chatsworth

Partner
10/10
Exceptional
08 Dec 2024
Catherine
Easy check in. Welcoming staff..decent breakfast.
10/10
Exceptional
18 Nov 2024
Kenneth

Lights in the room

Everything was excellent, except that we needed the help from the front office. The front area was understaffed, and the attendant couldn't go and check the lights that were not turning on in our room. We finally figured out and solved the issue with the lights.
Friends_and_family Family
8/10
Excellent
04 Nov 2024
Fei
Very neat and clean.
Business

Location & surroundings

Residence Inn By Marriott Chatsworth
20524 West Lassen Street, Canoga Park Area, United States

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Residence Inn By Marriott Chatsworth

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