Blue Palm Hotel

2/10

Poor

31 Jan 2026

Joshua

Horrible, the place let me book a room & they are completely closed & remodeling.. no one was there .. no one would answer the phone.. thankfully Expedia helped me out Becauae it was late at night & I had been traveling all day & was exhausted.. So there was no stay , I’m waiting for Expedia to help me get the money back that they charged me fpr staying at there hotel when you can’t even conact them.. Horrible experience with blue palms ,I will never even look to stay there in the foreseeable future

Business Self

4/10

Poor

31 May 2023

Brent

It was very very noisy with traffic and loud music

Leisure Self

6/10

Pleasant

10 Mar 2022

viet

Good for a night or two stay.

Leisure Self

10/10

Exceptional

29 Dec 2021

Richard

The staff was awesome made my experience so perfect thank you I’ll back

Leisure Self

6/10

Pleasant

30 Nov 2021

Verified traveler

This place had decent reviews but upon arriving in the room it was sub par to all the other places ive stayed. Uncomfortable beds, can hear everything going on, kids screaming people talking. Pay the extra little bit and upgrade to a nicer place! I spent $75 and regret not getting the $100 place next door that looked amazing.

Partner

10/10

Exceptional

02 Oct 2021

Nick

Clean room good price

Leisure

6/10

Pleasant

16 Sep 2021

keith

So I liked that they didn't bother me daily with people knocking on the door asking about cleaning, it was by request. Seriously who needs clean towels and sheets daily.
However, my only negative was the 1 cockroach that came from the hole of the a/c drain. Plugging it with foam do no creepy crawler can enter, is all it takes.

Leisure Partner

8/10

Excellent

01 Sep 2021

Joseph

First time coming to Costa Rica even though it was raining most of the time here I enjoyed my time out here and staying at the Blue Palm Hotel I'll definitely come back and stay here while in Jacó

Friends_and_family Friends

10/10

Exceptional

24 Aug 2021

Renee

Good, quiet and clean.

Wonderful stay!

Partner

6/10

Pleasant

03 Mar 2021

Verified traveler

Most uncomfortable bed ever out of hundreds of hotel stays. Honestly think that it was just a box spring.

Leisure

10/10

Exceptional

15 Jul 2019

Verified traveler

Safe friendly and clean . Would stay here againfor sure

Leisure Self

10/10

Exceptional

11 Mar 2019

Verified traveler

Nice hotel and pool. Good location being close to restaurants and downtown.

Leisure

10/10

Exceptional

09 Mar 2019

Patricia

Great little place to stay ... Good Location

This hotel went out of their way to accommodate our requests and were very friendly and most helpful. Their attention to cleanliness especially their pool and common walkways were above and beyond.

Partner

10/10

Exceptional

23 Feb 2019

Sharon

Surprise

Better than expected.

Partner

10/10

Exceptional

20 Feb 2019

Verified traveler

Room was nice and clean. My only concern that the door to outside was a glass sliding door with a small latch so I’m not sure how secure it is.

Leisure Friends

8/10

Excellent

15 Feb 2019

Verified traveler

Their concern for us and willingness to check out a person wanting us to go with him, claiming to be a guide. He wasn’t one.

Leisure

6/10

Pleasant

28 Jan 2019

Dan

Not very secure

Lots of noise from the hotel next door.

Room door was just a sliding glass door with a crappy lock...not very secure

If you just need a crash pad ok...don't spend your vacation here

10/10

Exceptional

25 Nov 2018

Verified traveler

The value to cost ratio is awesome! Lovely place and lovely staff!

10/10

Exceptional

19 Aug 2018

Sean

Best value Hotel in Jaco

Pool is great for kids and perfect temperature. Rooms are clean and very big. We had plenty of space for four of us. Staff are very attentive and accommodating.

Family

10/10

Exceptional

15 Aug 2018

Sean

clean great hotel , best value in Jaco

Great place and great staff. From check in to departure, they give first class service.

Family

4/10

Poor

17 Jul 2018

zue53

The pictures and the description of the hotel are deceiving. I was very disappointed with the location. It is far from the main street and very far from the beach. The area where it was located was spooky. No way we were going out for a walk after 6pm. Our room was tiny. Beds were uncomfortable and blankets were given only by request. We got some noisy neighbors (kids) who kept us up until 3am! No one made them be quiet. They stopped just because my husband went outside and gave them the look. Two of the desk people were helpful and nice but the 3rd one we got was acting strange and not nice at all. Very deceiving. Very disappointing.

8/10

Excellent

17 Jun 2018

Verified traveler

Staff were very friendly and helpful. Hotel is convenient and has a nice pool.

8/10

Excellent

16 May 2018

Devin

Okay

The hotel is nice. Pool is a big attraction.

Friends

6/10

Pleasant

07 Apr 2018

Verified traveler

Meh

Clean, inexpensive, basic hotel. Saved me money so I could spend it on doing all of the fun things in Jaco. Nice.

8/10

Excellent

27 Mar 2018

Joshua

An affordable stay close to the beach

Blue Palm Hotel offers an affordable option for visitors to Jaco. It's only a 10 minute walk to the beach. The room was very clean, although the beds were not very comfortable. The receptionists were really helpful in arranging travel reservations.

Partner

8/10

Excellent

19 Mar 2018

Dee

Jaco hotel 3 night stay

The friendly hotel owners are onsite, speak English, and were very helpful during my stay. Not fancy, but clean and comfortable.

8/10

Excellent

09 Feb 2018

Verified traveler

Good and affordable motel for a stay in Jaco. The upstairs rooms have a kitchenette too. The room was clean and the desk staff were nice. The hotel was quiet at night and had plenty of parking.

The location was OK. It was about a five minute walk to the main strip and the beach. You could get a hotel on the beach, but expect to pay more.

2/10

Poor

04 Jan 2018

Verified traveler

Awful and misleading

This was embarrassing. From the moment we pulled up to the hotel, the picture on Expedias website did not match what was present in front of me. False advertising at its finest. When we went to check in, the lobby smelled like cat pee and sure enough when we were directed to store our bags for the afternoon the room had multiple cats running around. We couldn't handle the situation and had to check into a new hotel as we had been traveling for 2 weeks and this was by far our worst experience. I tried to call to cancel and explain the situation but was out of the country. Also that day I saw the hotel for $44
If Expedia is not willing to reimburse me for this I would at least only be expected to pay the $44. As you can tell I have booked multiple rooms and rentals with Expedia and this is the first time something like this has occurred. Thanks for your time and consideration and I appreciate you resolving this issue

8/10

Excellent

16 Oct 2017

Samantha

The beds were very uncomfortable.

Family

8/10

Excellent

18 Aug 2017

Jose D

\nHotel basi

Hotel basic, to rest, without restaurant, only a small but comfortable pool.

2/10

Poor

29 May 2017

Fadio

Filthy rooms, no privacy, no sofa, not comfortable

Filthy rooms, no privacy, no sofa, not comfortable.

Don't worth none of the 40 euros they ask.

4/10

Poor

01 May 2017

Eddie

Best deal in Jaco???

No hot water. AC in first room wouldn't cool. The young woman at the desk was super helpful and friendly, she move us next door to a better room with a very good AC. Was a bit pricey , we had stayed on the beach in a much nicer hotel for $30 a night less.

Partner

10/10

Exceptional

22 Mar 2017

Cesar A

Nice stay

The room was nice, clean and comfortable. It had a large TV with cable and a mini fridge. The staff was very friendly and helpful. Just a short walk from busy loud strip. It has a nice pool and I would stay again.

8/10

Excellent

20 Mar 2017

Larry

Basic hotel, nothing fancy.

My stay at the Blue Palm was good. The staff was very accommodating and I had no issues except the power had gone out briefly. The room is very basic accommodations, a room with a bed and bathroom. Hot water is a little scarce, I believe this is something with that area as I had the same issue with the hotel next door. Bed is a little hard but I slept like a baby anyway. Location is close to the beach and the main strip in Jaco. A lot of restaurants, grocery store and all the usual shops available in a tourist town within walking distance. I would recommend it and most likely will stay there again as they allow guests for a small fee, which is rare as is my understanding.

10/10

Exceptional

17 Mar 2017

Verified traveler

Beautiful hotel close to everything

Beautiful hotel close to the beach, lovely welcoming receptionist. I will definitely recommend it.

Family

8/10

Excellent

25 Feb 2017

Verified traveler

This gem is walking distance from the beach

We loved this hotel. The staff were so welcoming, friendly and efficient. The hotel is located close enough we could walk to the beach and downtown Jaco, yet was a quiet, peaceful location. The property is clean and had all the amenities we required. We loved it so much we came back for another stay. Well done!

Partner

10/10

Exceptional

18 Feb 2017

Verified traveler

Very helpful and friendly staff, close to beach

A/C works great, large fridge, close walk to the beach (500m) and staff went out of their way to help us. Great price

10/10

Exceptional

10 Feb 2017

A traveler

Nice hotel and very nice staff

I stayed several days at Blue Palm. Staff were extra supportive to make my life more pleasant.

10/10

Exceptional

22 Jan 2017

chris a

four thumbs up :)

a great place to stay in jaco .
location very good as it is walking distance to beach and to the costanera hwy .
area of very good security which is important in costa rica . great soda (local diner) three houses down .
great and friendly service . a real gem !!

Family

6/10

Pleasant

16 Jan 2017

Verified traveler

Worth the price

Good value. It's average room with newer bathroom. Worth it.

6/10

Pleasant

09 Jan 2017

Daniel

Nice hotel close to Jaco downtown

We have a good stay in there, we have a room with a little fridge and two beds, air conditioning and a ceiling fan. It has a pool but we don´t use it cause it always was full of people. I like the place and the hostess was so kind. Nice trip.

Family

8/10

Excellent

17 Dec 2016

Verified traveler

Spacious and Clean

Room was spacious and has good AC, TV and refrigerator inside and close to the pool. The restroom is clean, and the room has a safe.

Partner

8/10

Excellent

12 Nov 2016

victor armando

If you are going to be out and about and only need a room to sleep, then this is the place. Angela, the hotel manager, is super nice and will treat you like royalty.

8/10

Excellent

31 Oct 2016

Arturo

Cheap and good hotel

It was great, small friendly hotel, value price however WIFI(free) was slow and beds were not too much comfortable.

Family

10/10

Exceptional

18 Aug 2016

Verified traveler

Great hospitality

Family

10/10

Exceptional

01 May 2016

Verified traveler

Amazing hotel

Amazing hotel near a lot of restaurants, bar, night life, beach and shops. Staff was amazing!!!!

4/10

Poor

09 Mar 2016

Verified traveler

Staff needs improvement

From the hotel lobby, I set up a $145 excursion, which I later canceled with them. I just received my credit card bill, and they charged me the full $145 even though I canceled the excursion well ahead of time. I am not going back to the Blue Palm.

8/10

Excellent

17 Feb 2016

phillip cukras

Close to everything

Great Location

8/10

Excellent

07 Feb 2016

James

Blue Palms

I was in Jaco for business. I only was at the hotel intermittently. I wanted a no-frills economical accomodation. I got it. It was clean, had hot water, and the AC worked. My only problem was the distance to downtown as this time I had no car. It gets hotter than an oven walking downtown. The staff was very efficient and pleasant. I got more than my money's worth.

2/10

Poor

01 Feb 2016

Moliere

Smelly Room and Dirty Sheets

The room where I stayed had an unpleasant smell, and the bathroom was stuffy. The bed sheets were stained and had holes in them. When I complained about that, the attendant informed me that it was because previous guests must have used sun blocks and did not wash up before going to bed. Really? Does that mean that the sheets do not get washed or changed when there are holes in them?

10/10

Exceptional

31 Jan 2016

Mike

Nice comfortable hotel with good pool

I really enjoyed my stay at this nice comfortable hotel. I stayed in room F and found it very comfortable with good
bed,nice A/C and good fans. The pool was very nice and I was able to swim laps in it with no issues. The location
is a 10 minute walk to the ocean but it is centrally located in Jaco near several good restaurants,a fruit store and
grocery store nearby. I enjoyed running on Jaco beach in the morn as well.

6/10

Pleasant

25 Jan 2016

Tim

Good Experience

The staff was very nice and really helpful. We are from the US and needed to use a phone. One of the staff members let us use his own personal cell phone make a long call. They are very knowledgable about the area too. We are surfers and bird watchers. They told us where to go to get both. The rooms are cleaned daily. The house keepers are very nice as well. They were also very accommodating. The pool is also very clean and refreshing.

6/10

Pleasant

05 Nov 2015

Steven

good

Its centrally located,comfortable room!airconditioning alittle loud .But it worked great and it is hot in jaco! I got the room for around $50. bucks and you can have a guest!

4/10

Poor

22 Apr 2015

debbie

Limited\n

Limited electricity, on a timer so your power would go off if not careful no amenities , nice to go and sleep but there was no hot water and very poor lighting.

4/10

Poor

24 Mar 2015

Verified traveler

Bring your own soap & towel!

Friendly staff, greeted us with a smile. Good location, we were able to walk to the beach. The room was below average, the A/C was very loud and broke several times during our 2 night stay. The white towels they provide were stained. The \"soap\" they provide in the bottle is questionable... dark red, no suds, and very hard to wash off. Bring your own soap & towel. We are not fancy people but even for the price, this was not a bargain.

Family

2/10

Poor

01 Feb 2015

Verified traveler

This place is a dump. Not a hotel but a MOTEL. No bolt or chain on the door, no hot water, beds felt like rocks, musty smell. Do not stay here.

4/10

Poor

25 Jan 2015

Sergio

Outdated room with hard beds and no hot water

It started with terrible customer service.
The 2 people at the reception were very emphatic that if you lost something in the room or if we were causing any damage would be charged ... What kind of guests do they usually get?
Like the TV, the air conditioner was very big and old - reckon from the 1980s. It was noisy and I woke up with a headache so had to chose between cold and noise or heat and silence.
The extremely hard mattress and pillows with cheap old sheets and broken pillow covers.
There was no hot water.
Too expensive for what was delivered ..
I feel cheated.
Never staying there.

8/10

Excellent

09 Nov 2014

Erick

Find another hotel if you need couples time

This hotel needs improvement and their facilities are in need of repair

Partner

2/10

Poor

26 Sep 2014

Rachel

Worst Hotel I've Ever Stayed At

This was the worst hotel experience of my life. Do not stay here. The painters splattered paint all over our rental car and the shower water had electricity running through it. The handle broke off of the door and we were told we had to pay for it or else leave the hotel. We were also told that if we didn't leave immediately, the police would be called to arrest us.

2/10

Poor

21 Jul 2014

Verified traveler

The place was very outdated. Pleasant workers.

Family

8/10

Excellent

15 Jul 2014

Daniel

The room was clean, the pool was very nice and Raul, the owner, as well of the crew are excellent people and also very helpful

Family

2/10

Poor

06 Jul 2014

Boux

Hotel adds charges not in the add

stayed there one other time w/o incident. Went in Mar/2014 and brought the same girl back two nights. I get two charges on my cc. One for $20 and one for $40. I called up and spoke with the owner and he said there is a $20/night charge to bring a woman back. I argued that it was advertised and I had no problem last time. Then I mentioned I was brought the same woman back two nights so where'd he get $60 at? One thing after another. Shady joint!

Family

4/10

Poor

18 May 2014

Christal

Cold water!!

Construction next door.
No hot water.
Hard beds
Rooms very out dated
I didn't want to walk around in my room without shoes on.
Refrigerator didn't work.

Family

4/10

Poor

12 May 2014

juan

2 expensive for what I received

Expecting more for my money, they should reduce the rate in this hotel $35 to $45 is fair rate, when you pay $70 or more, you are expecting to receive a better room, better installations.

4/10

Poor

20 Apr 2014

Verified traveler

Hotel nearby

We first stayed in first level, small, door hard to open and close, no windows, bugs.
we were then given a new room, much larger with windows no bugs
we were happy with the 2nd room and the owners were wonderful to us.
front desk guy he spoke English and he was excellent to our needs.
The above rating was based on our first room with this hotel.

6/10

Pleasant

21 Mar 2014

Verified traveler

good pool, good shower, loud air conditioner

up to expectations

4/10

Poor

26 Feb 2014

Verified traveler

Just not don't stay there...

I'd rather sleep on the beach than in this place...

8/10

Excellent

19 Jan 2014

Mike

Comfortable and Conveniant

The AC was a huge + in both rooms i stayed in. The second room didn't have a TV but i was informed of this before it was booked since i originally had 2 nights booked in the first room and decided to stay an extra 2 in the second. Front desk was very helpful and made me feel at home. As well as a security guard who was on duty in front of the hotel that certainly added to the comfortability of my stay. If you are looking for a hotel thats not in the thick of the craziness of downtown this is perfect and quiet spot just up the street with about a 10 minute walk for any type of food/desert/beverage etc.. Construction is still going on next door between 7am-5pm but who wants to stay coop'ed up in your hotel room on vacation wether its business or leisure

2/10

Poor

07 Jan 2014

Sue14187654

Worse expérience in my trips

Dirty sheet and mattress
Alarm System on all the time

Partner

4/10

Poor

06 Jan 2014

Verified traveler

High Price For Low Budget Feel

Basic Everything at $96 a night 3 persons, not happy at all.
Dirty plastic patio table and chairs in room to dine at...Yuk
Their energy saving system shuts off power when you leave room so air conditioner is off also and room is a hot box when you return. Old bed linens that were pilled and felt awful. One of the few rooms available that week (Dec End) and I know why.

Family

4/10

Poor

25 Nov 2013

Verified traveler

Mediocre Hotel

Our stay at Blue Palm was all in all quite mediocre. The beds were ok, the kitchen wasn't fully stocked and the wi-fi did not work in our room. There was construction going on right beside the hotel (new condos) so sleeping in or afternoon naps were not really an option. The hotel is about four blocks from the main shopping area and five blocks from the beach.

4/10

Poor

18 Nov 2013

Verified traveler

The room not as advertised

The sheets were dingy and the bottom sheet had no elastic. We slept on the bare mattress. The air conditioner was broken and we had to leave room for repairs. I had to almost beg for an extra towel to use at the pool. This was not worth the money I paid. I got ripped off!

4/10

Poor

01 Oct 2013

Jackie

An OK hotel for budget travellers

The blue palms is located around 10mins walk from the Main Street in Jaco. The facilities are basic but are what you would expect for a budget hotel. The pool is nice and secluded at the back of the hotel and is great for catching the morning sun!

4/10

Poor

22 Jul 2013

Verified traveler

Not close to beach

Was over charged, gringo pricing was involved. The bathrooms were gross and the water was dirty. Far walk from bars and beach.

2/10

Poor

21 May 2013

AZ49

Dump

This was the poorest excuse for a hotel. No hot water, beds like bricks didn't even stay the night