Häckers Grand Hotel Bad Ems

10/10

Exceptional

19 Apr 2026

Martinus

Very friendly staff

Self

8/10

Excellent

18 Feb 2026

Mary Lou

Gorgeous grand hotel

Partner

10/10

Exceptional

28 Jul 2025

Vladimir

Beautiful hotel with great bath house

Leisure

10/10

Exceptional

05 Nov 2024

Alexander

We spent five nights in this unique hotel with a fascinating history. It is set by the River Lahn in the beautiful spa town of Bad Ems. The facilities such as the thermal pool were superb and we made full use of them. The staff could not have been more helpful, the room was really clean and comfortable and the food excellent. It is unashamedly old-fashioned but is full of character and we had a superb holiday there. Highly recommended!

Leisure Partner

10/10

Exceptional

22 Jun 2024

Mary Lou

Restorative

Beautiful reminder of grand spa style with wonderful thermal springs pool.

Self

8/10

Excellent

29 Jan 2024

FRANK

Great property with nice, tastefully detailed interior. Some rooms can be on the small side but are sufficient. Everything is nicely detailed. The sauna spa is good and you have choices. Not every choice was up to my preference but overall it was very good. The saunas are beautifully detailed and that adds to a special experience.
The breakfast is very good with great panoramic seating. The coffee stood out as very drinkable. One thing I noticed, and it may just be that morning, there was a lingering cigarette smell in the breakfast area. As if smoking was allowed in a nearby room. The lobby had also an intense smell of some sort of incense which reminded me of these supermarket plug-ins. If you work there every day you will suppress the smell / intensity but as a guest it was a bit overpowering. The balconies on the Lahn side have an enjoyable view

Business Self

6/10

Pleasant

29 Jul 2022

Suzanne

This hotel felt like a ghost town. Big and probably stately in its day, it’s now a vestige of the past clinging on for survival. We enjoyed our stay in BadEms due to a lovely cafe in front of our hotel (unrelated) that was along the river, a great thermal bath complex run by the city (six blocks down the road, and a fun restaurant up the waldbahn funicular down the street called Bismarck. The breakfast at the hotel was very nice but the spa area is small for the size of the hotel and not very inviting.

Leisure Partner

2/10

Poor

19 Oct 2021

Irit

Grand Hotel with Wirtshof service

Once upon a time there were Kaisers who liked to stay in huge, overly decorated, dark rooms with a retinue of servants at their beck and call, fulfilling any of wish a grand hotel like this was able to supply. Today these are mainly nostalgic rheumatic pensioners.
We were looking forward to a three night stay with the amenities a \"Grand\" hotel would be expected to provide. The place was far from full, but is greatly understaffed. My husband has a back problem and the reception clerk was the only one available to help with our bags. One of the room's chairs was broken and husband almost broke his neck leaning backwards and hitting the floor. Room was humming with all kinds of machinery noises, TV was not working, no Do Not Disturb sign - made one on the back of a laundry list (no stationery in the room), but the maid did not understand and woke us up to inquire what the sign meant. Reception (only there until 10PM) promised to fix chair and TV the following morning (no maintenance or housekeeping after 6PM) but did not until further complaints in the evening. Shower was out of soap (no toiletries supplied) but for some bathroom cleaning spray left lying on the shelf. Average age of hotel guests is around 70, but showers are slippery and have no safety handholds.
We did not use the spa and have no comments.
Breakfast is ample and diverse, but again, understaffed.
In light of Climate Change and Global Warming it is worth noting that the Hacker Grand Hotel is not airconditioned.

Partner

4/10

Poor

26 Feb 2020

Roger

Nein Danke aber es richtig schön mit niveau ambian

HORRIBLE (SCHLECHT) experience.
PROS: Friendly and courteous staff
CONS: #1Cockroach (Kakerlaken im schlaffzimmer)
#2 Loud (laut)
Dripping noise from radiator (Heizung tropfen laut) around 3 a.m. and other mechanical noises emanating from elsewhere in building.
#3 Dried dog food on bedroom floor (getrocken Hund lebensmittel im schlaffzimmer

Partner

10/10

Exceptional

17 Sep 2019

Krista

Area Work Trip

I was in the area for a work trip. I surprisingly enjoyed my time at this hotel and would return. The decor in the rooms is dated but clean and the shower leaks all over the floor (the cleaning crew was good at cleaning this up). The wifi only works well in some parts of the hotel. The hotel is older but it has that old style charm that you just have to understand walking in the door. The breakfast is delicious with multiple options (eggs- scrambled and boiled, made to order omelets, cheese and meats, fresh breads and pastries, yogurts and fresh fruits fresh squeezed juice, nuts and oatmeal, sparkling wine for mimosas, etc.) and included in the rates. The Spa/ Sauna area was a great plus and helped to relax after a long day although it closes at 8pm. The restaurant was okay food but overpriced. There are several restaurants in the area that are much better/ reasonably priced.

Business

6/10

Pleasant

19 Jul 2019

Verified traveler

The whole area felt like a pensioners retreat-many hospitals in area that seem to be for treatmrnt of age related osteopath problems. Hotel restaurant boring-dinner over by 8.30pm on the whole and expensive for what it is. Very little to do in bad ems itself bar hiking but neither the hotel nor tourist info centre could provide hiking maps. Generally too sleepy a place for anyone under about 70 years of age.

Leisure Partner

10/10

Exceptional

25 Mar 2019

Peter

Hoping to return

We wholly enjoyed our stay at this historic, classic hotel. It was especially nice that the spa facilities were in-house, extensive. and spacious.

Partner

10/10

Exceptional

07 Nov 2018

Verified traveler

Great property. Very elegant. Spacious. The heating system, while functional, is rather antiquated.

10/10

Exceptional

21 Oct 2018

John

This facility is historic, although completely up to date, and the spa and thermal spring were both amazing. The finishes in the spa and hotel in marble and granite are fit for a king, and in fact Kaiser Wilhelm I made the Hacker his summer residence for many years in the latter part of the 19th century. The current owner has obviously made large capital improvements in this facility and the staff here was very helpful and accommodating. I don’t think current descriptions of this hotel really describe how wonderful it is, or the quality of its spa. We couldn’t have enjoyed it more!

8/10

Excellent

13 Sep 2018

Hareth

Very good

Partner

10/10

Exceptional

01 Apr 2018

Mark

Top quality facility with service to match.

The overall facility was spectacular, with a very nice wellness area that included saunas, pool and hot tubs. The breakfast buffet was also great, with a large selection of items including an omelette bar.

Partner

8/10

Excellent

24 Oct 2017

Martin

The Grand Budapest Hotel in Bad Elms Germany.

The Grand Budapest Hotel. But in Bad Elms. It's like out of the movies, with all the elegance and trappings of a 1930's hotel. Even the manager is Hungarian, who helps the old ladies all covered in makeup and furs to their cars.
The food is not great, but it's typical of the area, the resteraunt is in the same style as the rest of the hotel and worth going to just for trappings and the view.
The bar, I have never in my life seen such large drinks, gin and tonic is 90% gin and 10% tonic. A rum in a brandy glass and they have a good selection of Latin American rums was a good measure. The bar has a novel horse race track that keeps you fascinated for while. The bar man a generous host. I would go back to the Grand Budapest hotel of Bad Elms, dress in character, and look for the bell boy, he must be there somewhere.

8/10

Excellent

19 May 2017

Verified traveler

Spa Hotel

The hotel was very nice. The only issue we had was with the bed. It was very hard and not comfortable at all. I loved the spa amminties and the old world feel of the place.

6/10

Pleasant

04 Oct 2016

Theresa

Poor value for money.

Disappointing stay. Reservations had no record of our booking. Room was noisy and smelly due to proximity to kitchen and ventilation systems. Poor value for money.

Partner

10/10

Exceptional

01 Aug 2016

Verified traveler

Overall a fantastic hotel with luxury spa facilities (non-German speakers should however be aware that those mixed-gender and textile-free). Charging extra for credit card payments in a way contributes to the out-of-this time atmosphere.

Partner

6/10

Pleasant

02 Oct 2015

Steve

Luxury hotel misses the mark

The hotel and its fittings and furniture have been restored to the glory it had in the days of European royalty and aristocracy. Everything is gold and tapestry, and attracts an older clientele. But the operation of the hotel fall far short of satisfactory, despite the high rates charged.
The restaurant performance left much to be desired, with fancily presented food, but not not at all appetizing.
It is hard to believe that smoking is still permitted in the only bar in the hotel, and that area simply stank of smoke, even when empty early in the morning.

6/10

Pleasant

23 Sep 2015

SK

Clean, well maintained but dated.

Pros: beautiful location, friendly staff, good amenities, it was the only hotel at short notice near Koblenz where I had to go.

Cons: terrible wifi signal in room 350 (found a free hotspot so used this), shower drainage didn't work so flooded the room (cleaners were excellent), room looked very dated (lots of beige and gold, not my thing!), safe didn't work (I had a car so took valuables with me), don't accept Amex and there was a 5 Euro charge to use a UK Visa debit.

6/10

Pleasant

02 Jun 2015

andre

Disappointing experience in Bad Ems

This hotel should be a 5 stars.....but it is not even close....The building is superb and the clean and somewhat overly decorated lobby gives the impression of a 19th century palace. Unfortunately the service is just not up to par....there is no concierge service, so you have to carry your luggage yourself, No turn down service in the room, and our experience in the restaurant was just awful....We asked if it was possible to have just dessert and coffee, and immediately were treated like second class citizens. We were taken to a table at the very end of the restaurant with no chairs (!)....( chairs were brought up eventually....). The full length candle on our table was even replaced with a 2cm dying one.....all this with no smile and in a quite unfriendly manner. The bed in the room was the most uncomfortable we've had in a long time. The mattress was completely caved in.....and finally at the time of check out we were advised that if we wanted to pay with a credit card, we would be charged a supplement of €10.... When we expressed our surprise at this, we were shown a notice in German only...outlying their policy......I can't imagine that too many people these days would carry large sums of cash to pay hotels while traveling......so this looks like another way to to grab a few more bucks from unsuspecting guests....it' s unfortunate because the potential is there to be a world class property.

10/10

Exceptional

15 Apr 2015

Verified traveler

Imperial Opulence in an Idyllic Setting

The Haacker Grand Hotel is a beautiful building in the grand continental imperial style. Very opulent but well maintained and seemed to have been recently renovated but in keeping with the original style so it felt like you imagine it would have when first built.

Everything was sumptuous and the staff were very friendly and attentive. We were there out of season and there were very few guests which was nice as it felt like we had the place to ourselves. The town was also very quiet and most places seemed like they were closed until summer. It is a beautiful town however with the gentle Lahn running through it and you can easily explore the surrounding idyllic countryside in an hour or so of hiking. There is also a brand new, very modern looking Spa building by the river called the Emser Therme that we didn't have a chance to go to but looked very inviting.

There is plenty to keep you occupied in the hotel though if you don't feel like venturing out, the spa is very clean and very luxurious with a variety of different saunas, steam rooms, calendariums, jacuzzis and an excellent ice room.

You might plan to travel to Koblenz if you are looking for a night out on the town.

Partner

8/10

Excellent

09 Nov 2014

sarah

Lovely short getaway

We stayed in room 273 which had 2 balconies, a soaringly high ceiling and fantastic views up & down the river. Only slightly negative thing was the quality of the linen. Restaurant was good, excellent service from Herr Lenz. Massage one of the best 10/10, great spa facilities, water could be warmer in the outdoor spa.

8/10

Excellent

25 Oct 2014

stewart

Strange experience

Hotel was very nice, but strange. Very few people there, very old people, repairs going on all over hotel. Desk clerk wouldn't give us a different room with view, even though obvious many rooms were available. Also, town is very strange, only one real restaurant, no night life, no pubs, nothing to do -would not go back to town or hotel

Partner

10/10

Exceptional

29 Sep 2014

david

unexpected gem

absolutely beautiful little spa town on the river lahm. large traditional spa type hotel, spectacular lobby and bar, good restaurant, comfortable room, and a great location for exploring the Rhine valley

10/10

Exceptional

24 Sep 2014

Peripatetic pensioners

Complete comfort

We stayed here last year briefly and have no regrets about returning for longer. We drove here easily; as it's mainly motorway from the UK. Some spoken German would be helpful but not essential. The cheerful staff looked after us very well, our room was spacious and comfortable, the food in the restaurant was excellent, and we made full use of the spa facilities after long walks in the surrounding woods and hills. We left feeling fit and refreshed.

Partner

10/10

Exceptional

13 Sep 2014

carlos

I would gladly stay here again

The perfect place away from everything and everybody. My only regret is that I didn't get to stay longer

8/10

Excellent

28 Jul 2014

Luis Rivera

Good hotel

Huge and beatifull hotel near a river with a cozy small town. Hot springs inside. No A/C in rooms.

10/10

Exceptional

24 Apr 2014

John

A great old hotel, but a bit remote

This was a beautiful, relaxing spot, but a bit hard to get to. Taxi to Frankfurt Airport was 150 Euros. Bad Ems is a charming resort town. The meals at the hotel were very good, and the formal dining room was a delight. Excellent service and friendly staff!

10/10

Exceptional

04 Sep 2013

Dieter

A wonderful weekend retreat.

Located on the Lahn River, this spa hotel was beautifully appointed and comfortable. The spa was OK. The swimming pool catered to the families and less inclined to go in the nude. The second floor was for the more adventurous. Towels were abundant and it really wasn't all that awkward.

Partner

10/10

Exceptional

17 Aug 2013

Tavia

Great spa hotel

Lovely hotel, like stepping back to a bygone age. Great spa and therma pool, but just be aware that being a German spa it Is nude.

Partner

10/10

Exceptional

04 Jun 2013

steven

Relaxing weekend getaway! Just what we wanted.

Partner

10/10

Exceptional

06 Nov 2012

JR

Last time we stayed here there was some refurb work underway which is thankfully now finished. The dining room area is now back to its former old-world magnificence. Great breakfast. Rooms are well appointed and in good condition, the best ones are on the first floor riverside, in the main building above the waterfront bar/pub/cafe. The Spa is great and well worth a visit, even for those not normally inclined to do so, but beware local's kindly-meant \"advice\" if (like a Brit) you insist on wearing some sort of clothing!

10/10

Exceptional

02 Jul 2012

Jeff

Very Nice Retreat

Very wonderful hotel! The only compliant is that the local stores have very little hours in which they are actually open - it is sort of funny. But...if you are looking for a quiet retreat, to spend with someone special, this should be high on your list of options to consider.

10/10

Exceptional

16 Jun 2012

Susan

Old world luxury

Stayed 1 night, wish we could have stayed longer

10/10

Exceptional

19 Jul 2026

Ulrika

Fantastiskt hotell med fint spa och trevlig restaurang.

Friends_and_family Family

10/10

Exceptional

02 May 2026

Anne-Cathrine

God och riklig frukost

Partner

6/10

Pleasant

31 Jul 2025

Lars Bo

OK men dyrt

Pris og kvalitet hænger ikke helt sammen, næsten ingen gæster og to ud af 4 dage var baren lukket
Dog super morgenmad

Partner

6/10

Pleasant

12 Apr 2025

Uwe

Gutes Personal, Ausstattung leider sehr renovierun

Von außen traumhaft, innen veraltet, Personal aber unglaublich bemüht. Ein gutes Beispiel, wie man mit motiviertem Personal ausstattungsmässige Defitizite ausgleichen kann

Business

10/10

Exceptional

03 Jul 2024

Christoph

Wer einmal in die große Zeit der Bäderkultur abtauchen möchte, sollte in dieses Hotel in Bad Ems fahren. Sehr entspannend.

Leisure Friends

8/10

Excellent

02 Jul 2024

Detlev

Ein schönes Traditionshaus!

Business Self

8/10

Excellent

06 Nov 2023

Dr. Uwe

Kulturerbe

Was soll man sagen? Der Wellnessbereich ist wirklich aussergewöhnlich. Allerlei Spielgerät liegt im Schwimmbad herum und hinterläßt einen unaufgeräumten Eindruck. Im ersten Stock sind die Küchendünste dominierend. Im Foyer parken die Fahrräder. Das Personal ist freundlich und bemüht, aber das Hotel scheint etwas zu groß zu sein. Vielleicht ist es auch gar nicht (mehr) möglich, ein feudales Hotel in einem postdemokratischen Land bestimmungsgemäß zu führen

Self

4/10

Poor

26 Sep 2023

Tobias

Zimmer altmodisch

Leisure Friends

8/10

Excellent

16 Aug 2023

Angelika

Die Zimmer zur Bergseite sind sehr dunkel, die Aussicht auf den Hinterhof nicht schön.

10/10

Exceptional

22 May 2023

Volker

Nobelschuppen

Superhotel das ich mit der Bahn leicht zu erreichen ist.
Hatte nun den Vergleich zum Schwesterhotel in Bad bertrich und kann nur sagen spitzenmässig.
Das einzige was mich etwa enttäuscht hat war die bar. Ich saß mindestens 20 min. Und kein Barkeeper zu sehen. Und das um 18 Uhr.
Ansonsten fahr ich da gerne wieder hi

Self

6/10

Pleasant

22 Oct 2022

Peter B.

Hotellet og byen var gået i stand-by

Meget gå muligheder for at spise i byen, der virkede som om at den var lukket ned for sæsonen.

Partner

8/10

Excellent

10 Jul 2022

joannes

Prima hotel in zijn soort. Wel 2 aandachtspunten waar mi niet goed mee omgegaan werd. Tv deed het niet. Aan uit knop schijnt erg verstopt te zijn, zonder enige handleiding. Ik schijn ongeveer 1 van de 4/5 personen per dag te zijn. Ben geen beurs, maar om eea weg te lachen zonder een stickertje pieltje…. Na 2/3 min douchen stond badkamer onder water…. O ja met deze douchegootjes, raken zo snel verstopt. Sorry kon er niet vanaf, werd ook weggelachen. Ik was ook hier niet de eerste met klachten. Maak die gootjes dan wat vaker schoon!

Leisure Self

10/10

Exceptional

05 Jul 2022

Harald

Ein Aufenthalt in Häcker's Grand Hotel war sehr angenehm. Das gilt nicht nur für das Ambiente sondern auch für das Personal, welches ebenso freundlich wie hilfsbereit ist.

Leisure Self

8/10

Excellent

13 May 2022

Bettina

Parken ist immer schwierig, leider war ein Teil der Saunen aus, mondänes Haus, Flurbeleuchtung gewöhnungsbedürftig, tolles Frühstück, schönes Saunaaußengelände und schön umgestaltete Saunen

Leisure Partner

8/10

Excellent

31 Jan 2022

Verified traveler

Alles gut, leider war am ersten Tag die Heizung ausgefallen, so dass es etwas frisch war.

Leisure Partner

8/10

Excellent

14 Jan 2022

Leo

Voel je een beetje een koning👍

Fantastisch mooi hotel. Zowel diner als ontbijt waren “Duits” dus heel goed.
Enige minpuntje waren de slappe kussens en 2 te korte eenpersoonse dekbedden op een twee persoonsbed. Dit zie je vaak in Duitsland maar het slaapt niet fijn. Mooie welness.

Partner

10/10

Exceptional

23 Dec 2021

Hansjürgen

Uns hat besonders die Freundlichkeit der Mitarbeiter gefallen

Leisure Family

8/10

Excellent

23 Nov 2021

Martin

Alles soweit ok

8/10

Excellent

18 Oct 2021

Ursula

Beleuchtung zu dunkel besonders im Bad
Schminkspiegel zu hoch und in der dunkelsten Ecke

Leisure Partner

8/10

Excellent

17 Oct 2021

marijke

het diner zeer teleurstellend, als in een cafetaria. smakeloos en zonder enige fantasie.

Leisure Partner

10/10

Exceptional

11 Oct 2021

Markus

Sehr schönes Ambiente(Geschmackssache),freundlich, sehr gutes Essen, sauber und gute Ausstattung!
Kommen gerne wieder.

Leisure Partner

8/10

Excellent

10 Oct 2021

Thomas

Als geschichtsbewusster Mensch atmet dieses Hotel immernoch einen Hauch der vergangenen Kaiserzeit aus, phantastisch ! Das kann man mögen, wer es nicht mag, kann sich auf die schöne mondäne Umgebung, das freundliche Personal, schöne Wellnesseinrichtung und das leckere Essen konzentrieren.
Sehr empfehlenswert.

Leisure Family

10/10

Exceptional

09 Sep 2021

Sebastian

Bis auf den Check-in ist alles gut gelaufen. Hatte Zimmer zur Lahn gebucht und zunächst ein Zimmer mit einem relativ schäbigen Ausblick direkt auf eine Felswand zum Berg hin erhalten. Das konnte dann aber geklärt werden.

Leisure Self

10/10

Exceptional

02 Sep 2021

Irina

Sehr schöne Hotel.

Leisure Family

6/10

Pleasant

02 Aug 2021

Rita

Wilhelm I lebt

Für Plüschliebhaber ein Paradies. Tetro pur.

Friends_and_family Friends

10/10

Exceptional

26 Jul 2021

Thomas Dr.

Alles sehr gut - am Ende

zu Anfang gab es Probleme:
zB Doppelbetten mit Ritze obwohl französ. Bett zugesagt war,, falsche Frühstückszeit genannt , so dass wir zu spät kamen, nur noch Notfrühstück , durch das nette Personal.. und ...a.m.
wurde alles bereinigt und ein Essen \"spendiert\" bzw dazu eingeladen

Partner

10/10

Exceptional

22 Jul 2021

Verified traveler

Goed

Leisure Partner

10/10

Exceptional

25 Jun 2021

Verified traveler

Alles war super

10/10

Exceptional

24 Oct 2020

Dirk

Einfach super 👍

Partner

10/10

Exceptional

04 Oct 2019

Matthias

Sehr schöner Aufenthalt

Sehr schönes, gepflegtes Hotel. Super Sicht auf die Umgebung und Lahn. Einzig Teile vom Frühstück könnte man ein wenig verbessern. Wir kommen sehr gern wieder.

Partner

10/10

Exceptional

18 Aug 2019

Verified traveler

Luxury for a good price

8/10

Excellent

19 Jul 2019

Verified traveler

Die Dusche ist etwas ungünstig angelegt.
Das Wasser löuft teilwise ins Badezimmer.

Leisure

10/10

Exceptional

24 May 2019

Verified traveler

Höflich, schnell, unkompliziert.
Alles OK
Das muß genügen.

Friends_and_family Self

10/10

Exceptional

17 May 2019

Verified traveler

Super Frühstück und Wellnessbereich
Flair der vergangenen Zarenzeit aber sehr schöne Zimmer,

Leisure Partner

10/10

Exceptional

11 May 2019

Verified traveler

Thermabad ist klasse, flair von\" belle epoque \"
Einziges manko ,das parken ist nur in parhaus möglich mit 10 euro am tage

Friends_and_family Partner

6/10

Pleasant

18 Apr 2019

Eva

Es war einmal ...

Ein Hotel mit dem Charme vergangener Zeiten, riesengroß aber wenig besucht. Der Ort Bad Ems hat leider nichts zu bieten.

Partner

10/10

Exceptional

26 Mar 2019

Verified traveler

Das ein so altes Ambiente in so einem top Zustand ist.

Leisure Family

10/10

Exceptional

17 Mar 2019

Angela

Toller Spa-Bereich, tolles Frühstück, tolles Hotel

Wellnessbereich und Frühstück waren super. Sehr schönes großzügiges Zimmer. Sehr bequemes Bett. Ich hatte 2 kleine Probleme auf dem Zimmer, kurzer Anruf bei der Rezeption und es wurde sich sofort gekümmert. Hochherschaftlicher Scharm. Man fühltsich in Kaiser's Zeiten zurückversetzt mit dem Komfort von heute. Sowohl geschäftlich als auch privat einen Besuch wert.