Name: Four Points Flex by Sheraton Koblenz
Address: Neversstrasse, 15, Koblenz, 56068, DE

10/10

Exceptional

24 Jun 2026

John

Just across the plaza from the train station. Very clean hotel. Breakfast was incredible. Lots to see in Koblenz. Loved the old narrow cobblestone streets that went everywhere. So cool

Partner

6/10

Pleasant

01 Jun 2026

ian

It is ok as a newish property but seriously no fridge? Also aircon in room was not effective at all, quite poor really.

Partner

10/10

Exceptional

23 May 2026

Peter

Staff was helpful giving directions to offsite parking. Hotel can be accessed via elevator from the underground parking. Rooms were clean. Beds comfortable. Air conditioning worked fine. Breakfast had a lot of options and was very good.

Partner

4/10

Poor

04 May 2026

Brenda

Ac was not cooling

8/10

Excellent

28 Apr 2026

Nan

My higher category roomtype was not available at check in. That could have been resolved early in the day when I dropped off luggage, but it was not addressed until late afternoon upon my return.
Compensation was not offered until I asked. Dissapointing.

Friends

8/10

Excellent

02 Feb 2026

Esther

Kind staff

Leisure Partner

10/10

Exceptional

15 Jan 2026

Jennifer

The room was fine. Clean etc. Hotel and staff were all good too. Good location. Ideal parking. Was quiet despite being at the main bus station area of the train station. The windows opened for fresh air which was useful as I suppose the guest before us had turned to thermostat to 30° and it was boiling. Unfortunately the heat woke me from a really nice mattress and comfortable linens. Overall, the hotel was not at fault for anything, so 5 stars, absolutely earned.

Leisure Partner

8/10

Excellent

03 Jan 2026

Peter

Parking garage entrance and exit not working properly causing delays. Poor signage in and at the garage made it confusing to navigate. Very cramped entrance roadway area causes traffic issues too. Openable window in room wouldn't seal fully, on a noisy night. Room was relatively dark, even by hotel standards (which tend not to have a central bright light). Otherwise it was a nice modern hotel...

6/10

Pleasant

01 Oct 2025

Audrey LL

No air con for the first night. Staff not friendly.

Self

10/10

Exceptional

01 Oct 2025

Cary

Great location for our 3day stay in Koblenz. Very convenient to the rail station for our day trips in the area. The breakfast buffet was wonderful and there were some great restaurants just a block away for dinners. The rooms were spacious and very comfortable.

Partner

10/10

Exceptional

24 Sep 2025

Gloria

close to train station

10/10

Exceptional

19 Sep 2025

Catherine

It was 1/2 a block away from the train station. Great area for shopping and all services!!

Leisure Partner

4/10

Poor

15 Sep 2025

Thomas

Tried to charge me $20 for a coffee in the morning, claiming that I was going to go to their buffet. All I wanted was coffee.

Leisure Family

10/10

Exceptional

07 Sep 2025

Sean

Wonderful place

10/10

Exceptional

22 Aug 2025

Georgina

Very close to train station. Staff very friendly. Clean & comfortable

2/10

Poor

26 Jun 2025

Gerald

The worst experience. Room was on full air conditioning and staff had no idea what to do. Had to wear a hat and coat in the room. Restaurant was terrible and over priced. Waiter literally tossed my plate down and food was almost inedible. Airport shuttle was half hour late. Do not stay jere!

Leisure Self

8/10

Excellent

04 May 2025

Regina

Expected more

Great location to trainstation. Noisy when facing the busstation. No fridge

Partner

8/10

Excellent

05 Jan 2025

Christiane

Nice modern hotel. Dining room and breakfast buffet were excellent. Rooms were functional and clean. Bathroom was very small and could benefit from a shower door and fan. The underground public parking garage smelled of urine.

Family

8/10

Excellent

22 Dec 2024

Siew Yen

Recommended!

Great stay at HotelG. Was initially concerned that the room might be too small but it was clean, bright and spacious enough for us (2 adults and 1 child sharing the bed). Fantastic location just next to the Koblenz Hbf and walkable to most places in town. Also very close to the river side where there is a very long walking path to enjoy along River Rhine. Excellent stay all in.

Friends_and_family Family

10/10

Exceptional

18 Oct 2024

Manish

No dining options in the hotel

Business Self

10/10

Exceptional

24 Sep 2024

Cynthia

Great location for access to transportation. About a 15 minute walk to Altstadt area of Koblenz. Comfortable beds, small but nice bathrooms. Helpful staff, all spoke English.

10/10

Exceptional

19 Sep 2024

Marie-Louise

I enjoyed my stay at Ghotel! It is walking distance from the train station. There are a few dining options nearby but most of them are closer to the center which is about 18 minutes walk. There are buses right on front that connect the city. Strongly recommend!

Business Self

6/10

Pleasant

10 May 2024

Cynthia

Hotel was inexpensive in a decent area of town - parking available in garage underneath. Fine for a short stay.

Friends_and_family Family

8/10

Excellent

12 Nov 2023

Karen

Great hotel very close to train station.
Car parking right under the hotel which is part of the parking area for the rail station. Elevator direct to the hotel.
Carpark can be hard to find, but once you know where it is, it is very easy.
Breakfast was good with plenty of options.

Leisure Partner

10/10

Exceptional

08 Oct 2023

george

I found it unique, that it is surrounded by transport, yet it is still quiet

Leisure Partner

6/10

Pleasant

24 Sep 2023

Marceline

Clean modern.

Leisure Partner

8/10

Excellent

02 Sep 2023

Gideon

the hotel is very centrally located. rooms rather smalt but well equipped. breakfast is fabulous.

Business

10/10

Exceptional

31 Aug 2023

Tom

Great staff

6/10

Pleasant

04 Aug 2023

Gerald

The hotel services a guest room (towels, sheets, trash) only on request the night before. Fully disclosed, eco friendly. Fine. But they failed to actually do it upon request twice, and did only half of it - skipped the sheets -- the third time. Finally did it right the fourth time.

Leisure Self

10/10

Exceptional

24 Jul 2023

Bryan

This was a great hotel to stay at that was centrally located near shopping, restaurants, and the main train station. We plan on staying here again on our next visit. The staff was super nice and the breakfast was outstanding. We highly recommend you try them out for a stay.

Leisure Partner

10/10

Exceptional

19 Jun 2023

Lisa

The front desk attendant was so helpful and friendly. Check in was prompt and efficient. Room was clean, bed was too firm and pillow nonexistent. Bathroom was clean and not too small. Air in room didn't work so great, a little hot and uncomfortable at night. Great location, decent breakfast and late night driks were good.

Leisure Family

10/10

Exceptional

12 Jun 2023

Frank

Nice hotel at good value

We stayed two nights at the GHotel in Koblenz, and although it wasn’t anything fancy, it was comfortable and in good condition. Rooms are a bit small, by American standards, but not bad for a European city. Bathroom was also small, not tiny, though. There is AC in the room, and because we were on the top floor and the weather was pretty hot, it was a life saver. Although I wish we could’ve cooled the room down a bit more at night, it was a huge improvement from outside. The AC was nice and quiet too, which we appreciated.
Bed was comfortable, but there was only one pillow per guest, and when we asked for another pillow, the man at the counter was very nice and was happy to get me one personally.
We got the breakfast there, for an extra charge. They had a lot of options and the food was good. They also have a bar in the evening, but we never went there.
Location was good, right across from the trains station. If you are driving there is a garage under the hotel where you can park for an extra fee. There are several nice restaurants to go to for dinner within walking distance. In our room we didn’t hear traffic at all. We enjoyed peaceful nights sleeping there.

Koblenz is near to Burg Eltz and Cochem and we were able to visit them both on different days. For a comfortable stay, not overly expensive, it’s definitely a good place. All the staff we met were very nice and friendly. Don’t expect luxury but it’s a clean, comfortable place for good value

Partner

10/10

Exceptional

02 Jun 2023

ann

Great hotel immediately adjacent to fumicula and train station. Thoughtful and attentive staff. Great breakfast buffet.

Business Family

10/10

Exceptional

23 May 2023

Christa

Very enjoyable stay!

Spent a very pleasant few days in this hotel. The staff were extremely friendly and helpful; the room was clean and comfortable and the hotel was quiet despite being centrally located.

Self

10/10

Exceptional

03 May 2023

Barbara

It is situated very close to the railway and bus stations.

Leisure Self

10/10

Exceptional

21 Apr 2023

danny

nice

good stay, clean, parking avaliable, the bed was too hard for me

Business

10/10

Exceptional

09 Dec 2022

Peter

It was quiet, clean and very comfortable room.

10/10

Exceptional

17 Nov 2022

Stephen

Very impressed with the quality and service at this hotel. Noticed the wifi seemed a bit slow, but that could just be because i was watching high density films?

Kind Regardfs

sTEVE

Self

10/10

Exceptional

27 Oct 2022

Carla

Clean, quiet and convenient. We would stay here again.

Leisure Partner

8/10

Excellent

31 Aug 2022

Shirley

Pros: It has been renovated recently so the room and bathroom are clean and new. The bathroom is a shower stall which we like. We chose this hotel because it is very close to the train station and it looks clean. It is also very quiet even thought bus station is just outside.
Cons: The ventilation unit is very noisy (you don't hear the noise from the street, but you hear the AC unit running all night long) and AC isn't very cool. No refrigerator nor coffee pot in the room

Leisure Friends

10/10

Exceptional

13 Jun 2022

william

Very convenient to the train station and enjoyed my stay

Leisure Self

10/10

Exceptional

27 Dec 2021

Eleanor

Christmas in Koblenz.

Great stay and friendly service. So convenient right across from the main train station. Beautiful walk along the river to main attractions. During Covid, free rapid testing at train station. Great place to stay if you are going to the Christmas Garden. Staff was very responsive to messsges at the before we arrived. Nice buffet breakfast.

Partner

10/10

Exceptional

18 Oct 2021

Eduardo

Ok

Leisure

6/10

Pleasant

04 Nov 2020

Natasha

ok

Clean and convenient, reception were not the friendliest

Friends_and_family Family

8/10

Excellent

01 Oct 2020

Mathias

No surprise

A solid downtown hotel with no surprises - good service - clean room - walking distance from train station and downtown Koblenz

Friends_and_family Family

10/10

Exceptional

31 Jul 2020

Verified traveler

Very clean place and friendly staff!

Friends_and_family Family

10/10

Exceptional

27 Dec 2019

Jean

Excellent location

Hotel is located next to train and coach stations, so it is convenient. Room is clean and comfortable.

Self

8/10

Excellent

19 Dec 2019

Eli

I have stayed before and still like the location very close to railway station and 10 min walk to city center Room booked was business room which was not large but i thought it could have had a clock and tea and coffee in the room I found most of the staff good apart from morning girl on the front desk who was quite rude The hotel is very clean

Friends_and_family Family

10/10

Exceptional

27 Oct 2019

Verified traveler

Close to train station. Very clean very comfortable

6/10

Pleasant

16 Oct 2019

Emmie

This property was \"ok\". Not bad but nothing special. There's no coffee maker in the room which was a bit disappointing, but there is coffee with breakfast.

Leisure Partner

10/10

Exceptional

15 Oct 2019

Verified traveler

Hotel was clean and tidy. Staff were friendly and spoke English . Situated near bus and train station though no problem with noise

4/10

Poor

14 Oct 2019

Jemredd

This is a very pretty, new, neat and clean, well-situated near the train and bus station, and well-priced property... BUT... there were a few big drawbacks. First, in October, they have already shut off the air conditioning, so if it is a warm October, which it was, then we are told that we should open the window. But doing this lets in all the noise, which means all the people talking and yelling outside, the constant buses and trains, and the garbage truck right outside our window at 6:48AM! AND to have cool air come in, we also have to open the drapes, which means that the light comes in, which for some people, means that it is that much harder to sleep. Another thing, their internet is a major hassle. I had to go through a somewhat arduous connection process (I won’t go into the details, but it was more than typical) for all three of my devices each and every day for 5 days. And their pillows are extremely soft and mushy and had no support. And their shower is open such that the rest of the bathroom can become very wet if you are not very careful. And the rooms are very small if you are a couple and traveling for an extended period of time with a large bag each. Otherwise, it was a very friendly and nice hotel. But given that every Fall and Spring, there would be no control of the temperature of the room, I would not return.

Leisure Partner

10/10

Exceptional

13 Oct 2019

Terry

Great location next to train station

Very convenient for train users. Clean and hospitable staff. Enjoyed breakfast

Friends_and_family Friends

8/10

Excellent

30 Sep 2019

Verified traveler

Nice hotel right next to the train station, which is what we were looking for to use as our base for exploring the area. A little bit of a walk to the old town, easy bus/cab ride if you prefer.

Leisure Family

10/10

Exceptional

24 Sep 2019

T.M.

GHotel is located just a few minutes walk from the Koblenz Main Train Station. Their buffet breakfast was very good. I would stay again if I was to visit Koblenz again.

Leisure Self

6/10

Pleasant

23 Sep 2019

Verified traveler

Their WiFi was so poorly secured that my IPhone wouldn’t even let me use it, especially disappointing since their local internet signal was almost unusable.

Leisure Partner

10/10

Exceptional

30 Aug 2019

Verified traveler

Good hotel close to buses & trains.

This is a good hotel which is conveniently placed near the main bus & train station. It has air conditioning which was necessary during our stay. The staff are pleasant and efficient and the hotel was spotless. The restaurant didn't do evening meals but there are a number of restaurants nearby. The wifi could have been better and although the bed was comfortable, the pillows were awful, lumpy and thin. I did ask for additional pillows on the second night and this made a difference. I reauested a quiet room away from the street and it was very quiet. I would stay here again if in the area.

Partner

10/10

Exceptional

24 Aug 2019

Eve

Located right next to the train station, with banks, post office right at hand. Excellent breakfast and nicely appointed new rooms, very quiet. Would stay again.

Business Self

10/10

Exceptional

22 Aug 2019

damien

Great place.

The room was exceptionally clean, very comfy matress. The staff were very friendly and helpful. Gave good advice on what to do and see.

Partner

4/10

Poor

15 Aug 2019

Verified traveler

This hotel is conveniently located near the train station. Unfortunately the air conditioning didn't really cool the room and leaving the window open was impossible due to noise. Also the TV didn't work for 2 of 3 days and staff didn't seem to care.

Leisure Self

10/10

Exceptional

26 Jun 2019

Lih

Beautiful property right next to the central train station, frontdesk also offers free green apples. The room is big and very clean. There is a very nice dinning area inside the hotel and bus station is just outside the hotel, bus #1 will take you to old town and boat ferry or German corner.

Leisure Self

8/10

Excellent

21 Jun 2019

Verified traveler

Comfortable, friendly and ideally situated for public transport

Leisure Friends

8/10

Excellent

10 Jun 2019

Michaela

Comfortable but fairly small room.

Partner

10/10

Exceptional

31 May 2019

Verified traveler

Great location for travel (next to bus and rail terminals) very modern and clean. Only a five minute walk from centre of town.

Leisure Friends

10/10

Exceptional

25 May 2019

Verified traveler

Great hotel.excelent AC. Safe location. Near sites & train.

Leisure Family

8/10

Excellent

16 May 2019

Verified traveler

Good value for money, and decent location. about a mile walk if you want some variety in food choices

Business Friends

8/10

Excellent

10 May 2019

Verified traveler

We had booked an extra night because of our early check-in. One of colleagues made a special request, and yet they cancelled the room. Don't know why

Business Friends

10/10

Exceptional

11 Mar 2019

James T

Good hotel

Business/pleasure - great service - clean. Restaurants in area are awful. Breakfast buffet was excellent.

Partner

10/10

Exceptional

27 Feb 2019

Verified traveler

Good location for transportation. Clean and quiet with a very good breakfast in a very pleasant breakfast area.
The staff were all friendly and helpful.

Leisure Self

10/10

Exceptional

23 Feb 2019

Verified traveler

Nice hotel, great location

Nice hotel, very clean and modern close to the central station. Highly recommended.

8/10

Excellent

21 Feb 2019

Verified traveler

Very close to Central Train S.tation. A bit far from city centre

10/10

Exceptional

06 Dec 2018

Moira

Delighted

Excellent hotel. Very good breakfast and it was within walking distance to the town centre.

Partner

10/10

Exceptional

19 Sep 2018

John

Very clean modern rooms, friendly helpful staff, and a well done breakfast in a nice restaurant like setting.

10/10

Exceptional

12 Sep 2018

Verified traveler

We would definitely stay again

The hotel was very conveniently located near the train station and comfortable walking distance to the river. Good restaurants and breakfast cafes were also very close. Our rooms were very comfortable and clean. The room was small but efficient. We had rooms on the back side of the building away from the street,, so it was quiet all night. The hotel was very quiet in general with no sounds from the adjoining rooms. We did not eat in the hotel so I can't comment on the food.

Family

8/10

Excellent

11 Sep 2018

TomL

Location is very good. Staff was very good and friendly. The room is very small.

8/10

Excellent

28 Aug 2018

Verified traveler

Practical, clean and friendly.

Very clean and quite new hotel next to the train and bus station. The hotel has basement entrance to the train station parking garage and you can park for 9.5 per 24h. Rooms are quite large and for a 3* hotel this is a good choice. Isolation towards the street is great so no noise enters the room. However, they have thick doors towards the hallway but somehow all noise comes through anyway. Luckily, most guests aren't loud, but it's a very strange design flaw.
Missing: kettle and cups should be provided and comforters are really small.

Partner

8/10

Excellent

16 Aug 2018

Verified traveler

Helpful staff, nice lobby but rooms not great

Very helpful front staff that helped us store some freezer packs (though they are not super-friendly and are a bit aloof - maybe it is a German thing). A clean enough hotel though the front of the building smelled like urine, and the rooms themselves had some carpet stains. We rented 2 rooms since 1 could not accommodate 4 people. The room A/Cs were particularly weak during the recent hot and humid summer days. The lobby area and bar area were modern and nice. The surrounding area was near the train station and bus depot, so it was not particularly appealing, though very convenient for train/bus travelers.

Family

8/10

Excellent

11 Aug 2018

Amanda

Conveniently located close to the train station. The bed was quite comfortable and the bathroom was nice, but the a/c did not work very well in my room.

10/10

Exceptional

23 Jun 2018

Harry

Functional but very comfortable hotel

Situated across from the main rail station square and next to the bus station, from both of which there was no noise at all, this hotel far exceeded our expectations. We chose it because we had to catch an early train to Dusseldorf airport next day. Staff were friendly and helpful and the hot breakfast options (available from 6.30am) were fresh and tasty.

10/10

Exceptional

29 May 2018

Verified traveler

Great location. Easy to get in. Good bar. Close to yrsin station

10/10

Exceptional

29 May 2018

Denise

Pictures don't do this hotel justice. Fantastic location for the railway station and the bus station. Brilliant staff - cannot do enough for you and very friendly. Rooms are clean, bathroom is immaculate with a powerful shower and large cubicle. Breakfast is good value and again the staff were efficient and made sure everything was available.
A couple of negatives. It was very hot when we stayed and the air conditioning didn't really work properly in both rooms. No USB socket available and we forgot our adaptor - this would have been useful. We would definitely stay here again.

6/10

Pleasant

26 May 2018

ng

Close to train station.

Not too bad. Overall was ok. Just that it was holiday that day and most or in fact all shop was closed

10/10

Exceptional

17 May 2018

Steve

Easy one nighter in Koblenz

Very comfortable hotel near the Main Station but some distance from the old towm.
Good service on check in and out

8/10

Excellent

07 May 2018

Serg

Nice hotel walking distance from the train station. This is not a luxury hotel, however, everything you need is there and room is clean and tidy. Breakfast was pretty good an inexpensive.

10/10

Exceptional

16 Apr 2018

Harry K Jr.

Great location to the train station and morning bakeries/coffee shops. Very clean rooms and bathrooms.

Partner

10/10

Exceptional

14 Apr 2018

Harry K Jr.

Great location to the train station, morning coffee and Konigsbacher Treff (wonderful German restaurant with no English menus, just go and have fun).

Partner

10/10

Exceptional

09 Apr 2018

Verified traveler

excellent location walking distance from the train station. helpful front desk staff and nice bar

Partner

6/10

Pleasant

05 Apr 2018

Verified traveler

Good hotel close to rail/bus system

1. Unreliable wake-up calls;
2. Poor quality of pillows;
3. Wifi slow and/or unreliable in rooms at the end of the hallway.

Positive feedback - rooms were clean, lovely breakfasts, helpful and accommodating service and front desk staff.

10/10

Exceptional

19 Jan 2018

Caro

Clean, friendly hotel, next to trainstation

I was very pleasantly surprised by this hotel, ideally located next to the Koblenz Hbf.

Very reasonable rates. Everything seemed new and/or well maintained, the room and general facilities were clean, and the staff helped with my questions.

Although this is a “no frills” hotel (I.e. no room service, no gym, etc.) there is a small bar and dinning area downstairs serving delicious beers and snack-type foods. The breakfast and morning coffee are also surprisingly really good!

This is a great hotel for passing through Koblenz. However if you are being a tourist for a few days, then they are missing the views of the mosel/rhien... you may want to look at one of the more “full-scale” hotels with picturesque views.

10/10

Exceptional

25 Oct 2017

Geoff & Sue

Great hotel close to train station

One of the most conveniently located hotels in Koblenz. It is also clean and modern with nice rooms. We were in transit between Cologne and Trier and this was a great place to stay. Within walking distance of the Rhine and central shopping district.

6/10

Pleasant

30 Sep 2017

Lynn

Short stay basic hotel

The hotel was located near the south train station which was one thing we required, It was compact, clean and tidy.

Family

10/10

Exceptional

21 Sep 2017

Verified traveler

We spent two nights in Koblenz, doing a one day Rhine tour and seeing the area. The G Hotel was perfect accommodation for this portion of our trip. It's about 200 yards from the train station, and a 20 minute walk from the ferry docks at Deutches Eck. The staff were able to charge my phone after I left my charger st a previous hotel. The 12 euro breakfast had lots of variety and got us off to a good start.

8/10

Excellent

10 Sep 2017

NICOLE D

We arrived quite late however the night service was great and everyone was very kind and efficient . Thank you!

Partner

10/10

Exceptional

27 Jun 2017

David

Convenient to the rail station and a GREAT cafe

We didn't spend a lot of time here, but enjoyed our stay. The rail station is literally two minutes away, and there are plenty of cafes and restaurants (plus a post office) close by.

Partner

10/10

Exceptional

12 Jun 2017

Susan

Great hotel near transportation

We arrived from a river cruise on the Rhine. The $10 taxi brought us right to the hotel. The check in was easy. The room was clean, comfortable, and the bathroom was new and spacious. The breakfast was outstanding. We walked to the train station, just across the street, for our day's adventure at Burg Eltz. We returned to Koblenz for a good dinner at one of the restaurants near the hotel. The location was perfect, the accommodations were first rate, and the price was reasonable.

8/10

Excellent

07 Jun 2017

Harvey

Koblenz Visit.

Good location next to the main train station - convenient. There are several bakeries and cafes next door if you need it. Bus station is also next to hotel. Very nice modern hotel that has everything. Located near the river and old town. Hotel did not have a fitness center. Wifi was okay, but slightly slow.

Partner

2/10

Poor

06 Jun 2017

mecheri

Nice Location but poor AC.

Location is excellent-opposite the train station and bus station. Decent sized, clean room. However, AC was ineffective and room was too hot(centrally controlled, we were told).
Front desk staff were indifferent and unhelpful in spite of our complaints. We stayed in room 603 for 5 nights.Central area on that floor was like furnace-looks like they turned off the AC altogether there(Lobby area in the ground floor was cool and fine).If you need a cool room in summer, do not stay here.

Partner

10/10

Exceptional

26 May 2017

Sally

Great hotel with excellent service and breakfast.

This hotel was very nice. It was about a block from the train station and all bus transportation. The hotel is new looking and the rooms are very nice. The breakfast is fantastic and hotel service from any and all of the staff was excellent. The beds were a bit hard for my taste, while the pillow was too soft, but otherwise, the hotel was excellent.

Family

10/10

Exceptional

25 May 2017

Dollie

Great Location in Koblenz

We loved our stay at the G. The staff was wonderful. Always friendly and anxious to assist in any way. The breakfast had a wide variety of food items. All very tasty. We booked the G because it was close to the train station and we were traveling by train. Highly recommend it to our fellow train travelers.

Partner

10/10

Exceptional

12 Apr 2017

Maryann

Modern & Comfortable

Convenient, clean, modern and comfortable hotel.

Partner