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Royal Hainaut Spa & Resort Hotel
Valenciennes · France
6 Place De L'Hôpital GénéralView location
9.2/10Excellent195 Reviews
Cleanliness9.6/10 9.6
Service9.0/10 9.0
Comfort9.6/10 9.6
Condition9.6/10 9.6
Neighborhood8.2/10 8.2
Amenities9.4/10 9.4
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Royal Hainaut Spa & Resort Hotel
Indulge in a relaxing experience at our full-service spa, offering a variety of massages. For recreation, enjoy our indoor pool, sauna, and 24-hour fitness center. We also provide complimentary Wi-Fi and a banquet hall.
Savor delicious Italian cuisine at La Storia, one of our two restaurants, or enjoy convenient room service (during limited hours). Unwind with a refreshing beverage at one of our two bars/lounges.
A buffet breakfast is available weekdays from 7:00 AM to 10:00 AM and weekends from 7:00 AM to 10:30 AM (for a fee). Our hotel also features a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. With 11 meeting rooms, we can accommodate a variety of events.
Our 79 guestrooms offer comfort and convenience, each equipped with a minibar, flat-screen television with satellite programming, and complimentary Wi-Fi. Bathrooms include showers, complimentary toiletries, and slippers. Additional conveniences include phones, safes, and desks.
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We are located near Valenciennes Town Hall, Jardin des Floralies, the Fine Arts Museum, and Parc de la Rhônelle. The nearest major airport is Lille (LIL-Lesquin).
In the heart of Valenciennes, Royal Hainaut Spa & Resort Hotel is within a 5-minute drive of Musée des Beaux-Arts and Valenciennes Golf. This luxury hotel is 1.6 mi (2.5 km) from Stade Nungesser and 3.9 mi (6.2 km) from Pure Aventure.
Make yourself at home in one of the 79 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and slippers. Conveniences include phones, as well as safes and desks.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 11 meeting rooms available for events.
Popular amenities
Free WiFi
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No elevators
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- An effective city/local tax rate of 3.30 percent will be charged
We have included all charges provided to us by the property.
-
You need to know
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Pool access available from 9:00 AM to 8:00 PM.
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately EUR 23 for adults and EUR 10 for children
- Nearby parking fee: EUR 24 per day (164 ft away)
- Pet fee: EUR 30 per pet, per night
- Service animals are exempt from fees
- Crib (infant bed) fee: EUR 18.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Italian
French
Spanish
Nearby attractions
Jardin des Floralies
0.7 km / 0.4 mi
Valenciennes Town Hall
0.7 km / 0.4 mi
Catholic Church of Saint Michael in Valenciennes
0.7 km / 0.5 mi
Musée des Beaux-Arts
1 km / 0.6 mi
Parc de la Rhônelle
1.2 km / 0.8 mi
Valenciennes Golf
1.8 km / 1.1 mi
Stade Nungesser
2 km / 1.2 mi
Scarpe-Escaut Regional Natural Park
2.5 km / 1.6 mi
Pure Aventure
6.2 km / 3.9 mi
Nord-Pas de Calais Mining Basin
6.5 km / 4 mi
DKS-Motors
9.8 km / 6.1 mi
Avesnois Regional Nature Park
10.1 km / 6.3 mi
Labyrinthe de Beauregard
10.4 km / 6.5 mi
Espace Muséal Verhaeren
17.4 km / 10.8 mi
Centre Culturel Lucien Vennin
17.5 km / 10.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 79
- hotel
- American Express
- MasterCard
- Visa
- Wheelchair-accessible
- Car park
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
Show 23 more facilities & services
- Secure parkingExtra charge
- Laundry service
- Multilingual staff
- Hotel safe
- Lift access
- Terrace
- Luggage room
- Bar
- Restaurant: 2
- Banquet hall
- Meeting room: 11
- Business centre
- Indoor freshwater pool: 1
- Sauna
- Steam bath
- Turkish bath (hamam)
- MassageExtra charge
- Spa treatments
- Breakfast
- Snacks
- Non-smoking establishment
- Minimum check-in age: 18
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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Room DELUXERoom • DELUXE • 1 Bedroom • 29 m²ROO.DX
Room overview
Non-smoking room- Room size
- 29 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Safe
- Wi-fi
- TV
- Bathroom: 1
- Electric Kettle: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRoyal Hainaut Spa & Resort Hotel
Room DELUXE
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 29 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Room amenities
- Safe
- Wi-fi
- TV
- Bathroom: 1
- Electric Kettle: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE DUPLEXSUITE • DUPLEX • 1 Bedroom • 60 m²SUI.DP
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- DUPLEX
Adult and child limits apply within the room's total guest limit.
Room amenities
- Desk
- Wi-fi
- Safe
- Individually adjustable air conditioning
- Tea and coffee making facilities
- Minibar
- Internet access
- TV
Show all 11 amenities
- Shower: 1
- Bathroom: 1
- Electric Kettle: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRoyal Hainaut Spa & Resort Hotel
SUITE DUPLEX
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- DUPLEX
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DP
Room amenities
- Desk
- Wi-fi
- Safe
- Individually adjustable air conditioning
- Tea and coffee making facilities
- Minibar
- Internet access
- TV
- Shower: 1
- Bathroom: 1
- Electric Kettle: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRoyal Hainaut Spa & Resort Hotel
DOUBLE SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE PresidentialSUITE • PresidentialSUI.6S-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRoyal Hainaut Spa & Resort Hotel
SUITE Presidential
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Room code: SUI.6S-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE SUPERIORSUITE • SUPERIOR • 2 Bedrooms • 120 m²SUI.SU
Room overview
Non-smoking room- Room size
- 120 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 0
- Bed setup
- King-size bed 150-183 width, 2 × Single bed 80-130 width, Rollaways on demand
- Bedrooms
- 2
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Living room: 1
- Safe
- Individually adjustable air conditioning
- Tea and coffee making facilities
- Minibar
- Internet access
- TV
Show all 13 amenities
- Bathtub: 1
- Bathroom: 1
- Wi-fi
- Extra beds on demand
- Electric Kettle: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRoyal Hainaut Spa & Resort Hotel
SUITE SUPERIOR
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 120 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 0
- Bed setup
- King-size bed 150-183 width, 2 × Single bed 80-130 width, Rollaways on demand
- Bedrooms
- 2
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SUI.SU
Room amenities
- Wheelchair-accessible
- Living room: 1
- Safe
- Individually adjustable air conditioning
- Tea and coffee making facilities
- Minibar
- Internet access
- TV
- Bathtub: 1
- Bathroom: 1
- Wi-fi
- Extra beds on demand
- Electric Kettle: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRoyal Hainaut Spa & Resort Hotel
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room PRESTIGERoom • PRESTIGE • 1 Bedroom • 32 m²ROO.PT
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- PRESTIGE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Electric Kettle: 1
- Shower: 1
- TV
- Internet access
- Minibar
- Individually adjustable air conditioning
- Safe
- Wheelchair-accessible
Show all 10 amenities
- Wi-fi
- Bathrobes
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRoyal Hainaut Spa & Resort Hotel
Room PRESTIGE
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- PRESTIGE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.PT
Room amenities
- Electric Kettle: 1
- Shower: 1
- TV
- Internet access
- Minibar
- Individually adjustable air conditioning
- Safe
- Wheelchair-accessible
- Wi-fi
- Bathrobes
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DUPLEXSUITE • DUPLEXSUI.DP-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DUPLEX
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRoyal Hainaut Spa & Resort Hotel
SUITE DUPLEX
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DUPLEX
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DP-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PresidentialSUITE • Presidential • 2 Bedrooms • 100 m²SUI.6S
Room overview
Non-smoking room- Room size
- 100 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width, King-size bed 150-183 width, 2 × Single bed 80-130 width
- Bedrooms
- 2
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Room amenities
- Internet access
- Desk
- Extra beds on demand
- Wi-fi
- Wheelchair-accessible
- Safe
- Individually adjustable air conditioning
- Tea and coffee making facilities
Show all 13 amenities
- Minibar
- TV
- Bathtub: 1
- Shower: 1
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRoyal Hainaut Spa & Resort Hotel
SUITE Presidential
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 100 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width, King-size bed 150-183 width, 2 × Single bed 80-130 width
- Bedrooms
- 2
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Room code: SUI.6S
Room amenities
- Internet access
- Desk
- Extra beds on demand
- Wi-fi
- Wheelchair-accessible
- Safe
- Individually adjustable air conditioning
- Tea and coffee making facilities
- Minibar
- TV
- Bathtub: 1
- Shower: 1
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO KING BEDSSUITE • TWO KING BEDSSUI.2K
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO KING BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRoyal Hainaut Spa & Resort Hotel
SUITE TWO KING BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO KING BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2K
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DUPLEX SUPERIORSUITE • DUPLEX SUPERIOR • 1 Bedroom • 80 m²SUI.DP-SU
Room overview
Non-smoking room- Room size
- 80 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- DUPLEX SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Minibar
- TV
- Internet access
- Desk
- Bathtub: 1
- Shower: 1
- Bathroom: 1
- Wi-fi
Show all 12 amenities
- Electric Kettle: 1
- Safe
- Individually adjustable air conditioning
- Tea and coffee making facilities
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRoyal Hainaut Spa & Resort Hotel
SUITE DUPLEX SUPERIOR
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 80 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- DUPLEX SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DP-SU
Room amenities
- Minibar
- TV
- Internet access
- Desk
- Bathtub: 1
- Shower: 1
- Bathroom: 1
- Wi-fi
- Electric Kettle: 1
- Safe
- Individually adjustable air conditioning
- Tea and coffee making facilities
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Royal Hainaut Spa & Resort Hotel
50
reviews shown
Abah
Very helpful staff who made me feel comfortable
Paul
The guy on reception was a Nob
Peter
I could not have been happier with my stay and highly recommend this hotel!
The hotel is centrally located with a short walk to the main square. The hotel itself is visually gorgeous, the room was a good size (in my case) spread over 2 stories, the atrium bar and lounge was huge and bright, the spa was easy to access and the pool quite large. Lastly the dinner and breakfast buffet were both superb.
The hotel is centrally located with a short walk to the main square. The hotel itself is visually gorgeous, the room was a good size (in my case) spread over 2 stories, the atrium bar and lounge was huge and bright, the spa was easy to access and the pool quite large. Lastly the dinner and breakfast buffet were both superb.
Carine
Breakfast is great & staff available and helpfull! Very nice stay & the swimming pool is gorgeous!
Deborah
Hotel is lovely ! Checking in staff where great the lobby bar where nice people but they need more training not their fault
We dined in the restaurant the food was poor I didn’t eat my main the steak was not good staff where efficient but they didn’t seemed at all bothered that our table of four didn’t eat all the food
This is the 2 nd time we’ve stayed here but will not be back because of the good
We dined in the restaurant the food was poor I didn’t eat my main the steak was not good staff where efficient but they didn’t seemed at all bothered that our table of four didn’t eat all the food
This is the 2 nd time we’ve stayed here but will not be back because of the good
Geoff
The hotel & its facilities are very good, but could be excellent. One gets the feeling that only French speaking guests are welcome, most staff don’t have even a basic understanding of English and don’t want to assist.
The hotel boasts 51 TV channels, but none cater for international sport.
The hotel boasts 51 TV channels, but none cater for international sport.
Aunjelique
The hotel was okay, however I feel it was not up to the expectations of such a nice hotel and not really worth the price per room.
Michael
Luxury Hotel in the historic Hopital building.
Liina
the hotel is absolutely gorgeous, beautifully renovated old military hospital, high ceilings, sympathetic materials, amazing glazed lobby, most beautiful spa i have seen for a long time.
The town is quite nice but nothing very special, had few drinks in the lovely square which was nice. Art museum was closed till 2024? and townhall under renovation.
The town is quite nice but nothing very special, had few drinks in the lovely square which was nice. Art museum was closed till 2024? and townhall under renovation.
Peter
Great property!
Chris
Stunning Hotel
Wow. Amazing hotel.
Harvey
Nothing to fault Absolutely lovley
pascal
amazing place!
Wonderful location and service
Verified traveler
Beautiful and relaxing stay
Beautiful hotel and spa. Super pool. Very stylish interior throughout hotel. Very nice room (we stayed in a suite). Lovely food and good service. Would highly recommend and will definitely return.
Chris
Amazing Room
It was by far the best room I have ever stayed in.
AMAZING!!!!
AMAZING!!!!
Verified traveler
The bedoom was beautiful but draughty from the large windows. Lovely furnishings and design.
The pool and spa are fabulous.
Overall a fantastic hotel with super facilities and a great destination.
The pool and spa are fabulous.
Overall a fantastic hotel with super facilities and a great destination.
Linda
3rd time not a charm
Third time at Royal Hainault and things have gone a bit off. 2 days with no towels available at the pool. The last night at the hotel our room wasn’t cleaned even after assurances they would clean it. Argumentative bar staff who despite a dry martini on the menu bring you a sea breeze and on the second attempt tell you they’re making the drink their way not the way you asked (light vermouth not 2/3rds). The food is divine and the physical hotel and rooms divine. The service just needs work.
Beata
Amazing hotel, the only problem - all restaurants close at 10.30. It would be also nice to have a bathrobe in the room.
Bianka
Great ambiance!
Amazing hotel with ac, pool, and sauna. Great bar and good restaurant on site. Comfortable beds, very quiet, generous bathroom. Making a business trip much more enjoyable!
Vevilin
We booked this hotel for our wedding anniversary weekend and so glad we did. Absolutely stunning and beautifully designed hotel. Everything about this hotel is beautiful just like all the photos we saw in their website. The staffs are very friendly and helpful. Great location, a short walking distance to the center of town. We had a lovely stay and would highly recommend!
Connie
This is a beautiful place, but not honorable. Even after you make a reservation and have fully paid weeks in advance. At a moments notice (the day before), they suddenly displace you to a cheaper hotel by the train tracks and offer you a drink as compensation when the other place is half the price and without any of the amenities. Finally negotiated a dinner as compensation for the headache.
Gudbrand
Treningsapparatene var litt i ustand. Vektapparatet var tydeligvis ubrukt, siden det ikke var utstyrt med karabinkroker til å feste de forskjellige håndtakene med.
ludovic
RAS. Pour une soirée étape, parfait.
Jérôme
Personnel très accueillant.
Chambres très bien décorées, une hauteur de plafond qui rend ce lieu totalement atypique et magique.
Je regrette beaucoup que le massage et le soin du visage que j’avais réservé n’aient pu être honorés car l’établissement devait me recontacter pour fixer le rendez-vous et ça n’a pas été le cas.
Chambres très bien décorées, une hauteur de plafond qui rend ce lieu totalement atypique et magique.
Je regrette beaucoup que le massage et le soin du visage que j’avais réservé n’aient pu être honorés car l’établissement devait me recontacter pour fixer le rendez-vous et ça n’a pas été le cas.
Christine
Un petit séjour magnifique tout était parfait le repas,la chambre impeccable,la piscine pour finir en beauté
Peut être un petit be mol pour le petit déjeuner
A refaire avec grand plaisir
Peut être un petit be mol pour le petit déjeuner
A refaire avec grand plaisir
DAVID
Personnel au bar pas très rapide
Emmanuelle
Superbe hôtel, avec un p
Victor
C'etait parfait.
Martin
Bel établissement
Personnel, attentionné et serviable
Personnel, attentionné et serviable
CEDRIC
Hôtel fantastique!
Richard
très bel endroit avec une âme à la fois historique et design assumé
un hôtel qui donne une envie irrésistible de rester à Valenciennes .
y-retournerai-je ? OUI
un hôtel qui donne une envie irrésistible de rester à Valenciennes .
y-retournerai-je ? OUI
David
Parfait!
Jonathan
Piscine agréable / chambre convenable . Souci de conception douche car inondation garantie .
Jerome
L’hôtel est superbe.
Ludovic
chambre agréable climatisation chauffage satisfaisant
Julien
Tout dans cet hôtel est top.
Boris
Bonjour nous avons séjourner dans l’une de vos magnifique suite. Avec 2 extras en fleur. Incroyable la communication et le lieux spectaculaire. Néanmoins très très déçu sur le point restauration après notre passage au spa où nous avons succomber à l’achat d’une bougie nous avons pris un petit verre avec gourmandise sucré dans le salon bar avant de nous rendre au restaurant rouge. Quel désastre. Nos 2 plats étaient froid. On me demander à la commande la cuisson de ma côte de veau où j’ai préciser la vouloir très très cuite celle ci servis froide et rose voir cru à cœur. La mousseline d’accompagnement vraiment froide Les dessert pour ma part le baba au rhum très bon mais la crème brûler de mon conjoint. Je n’ai pas su justifier son tarif. Car en terme de quantité de crème 3 cuillères à peine et une énorme couche de caramel. Nous avons dû réclamer le pain le sel le poivre. Malheureusement je conseillerai à 10000/100 l’hébergement et les extras Mais nous déconseiller vivement. De se restaurer sur place. . Cordialement. Mr Vasseur
Jessica
Personnel désagréable au bar ,j'ai loué une suite ,je demande un verre au bar à mettre sur la note de la chambre,on me répond que cela ne se fait plus ...soit....mais sur un ton plus que familier,avec une serveuse qui parle mal des clients qu'elle sert juste a côté de moi...le personnel est passif agressif (réception/bar) un grand merci a l'accueil du SPA qui nous a mieux aidé et bien plus polie que ses collègues a la réception
3eme séjour chez et le dernier, l'accueil n'est pas digne de votre établissement
3eme séjour chez et le dernier, l'accueil n'est pas digne de votre établissement
reynald
Superbe endroit
Emmanuelle
L’hôtel est magnifique, le personnel est accueillant et attentif à nos demandes.
La chambre est très belle et très propre
La chambre est très belle et très propre
Frédérique
Tout était superbe !!! Un lieu magique !
Tristan
Parfait pour une nuit en couple.
Anna
Une royale déception au royal Hainaut
Ayant pris une
Suite présidentielle je dois dire que j ai été globalement déçu. D’abord la chambre était certe grande mais avec un couloir d entrée immense qui me sert à rien. Les plafonds sont très bas et la chambre peu lumineuse. Les salles de bain sont grande mais aucune pression dans les douches et la baignoire. En plus nous étions 3 et juste deux peignoirs. Enfin trop de chose qui ne vont pas pour une suite à 800 euros. L’endroit est pourtant incroyable
Suite présidentielle je dois dire que j ai été globalement déçu. D’abord la chambre était certe grande mais avec un couloir d entrée immense qui me sert à rien. Les plafonds sont très bas et la chambre peu lumineuse. Les salles de bain sont grande mais aucune pression dans les douches et la baignoire. En plus nous étions 3 et juste deux peignoirs. Enfin trop de chose qui ne vont pas pour une suite à 800 euros. L’endroit est pourtant incroyable
Patrick
Architektonisch beeindruckend
Valérie
Très bel hôtel ms attente à la réception une seule personne… qui était au téléphone avec une cliente et attente pour une coupe de champagne le soir alors qu’il y avait peu de clients parking cher ms je recommande car c une belle expérience
Henri
+ Great location, impressive building, comfortable bed.
- Overpriced and lousy breakfast. Swimming pool much too hot. Sauna broke down weeks ago and no signs of reparation. One fitness machine equally broken down for over a week. Unbelievable a spa hotel does not offer a richer supply of shampoo, douche geld etcetera. Restaurant quality rather poor, staff confused and somewhat rude. Footsteps from rooms above audible in the room, impinging on your sleep.
- Overpriced and lousy breakfast. Swimming pool much too hot. Sauna broke down weeks ago and no signs of reparation. One fitness machine equally broken down for over a week. Unbelievable a spa hotel does not offer a richer supply of shampoo, douche geld etcetera. Restaurant quality rather poor, staff confused and somewhat rude. Footsteps from rooms above audible in the room, impinging on your sleep.
Jean-Pierre
Incroyable
Trés bel établissement avec le clou du spectacle, sa piscine chauffée en RDC.
Nathalie
Séjour extra
Séjour très agréable dans ce magnifique hotel.
Piscine et spa reposants dans un très beau décor.
Ne pas hésiter à y sejourner
Piscine et spa reposants dans un très beau décor.
Ne pas hésiter à y sejourner
Nathalie
Evasion
Un accueil simple et de qualité, un lieu toujours aussi enchanteur. Une bulle de serenité entre piscine, cadre et chambre.
Matthieu
Très bon sejour
Nous avons passé un très bon séjour. L'hôtel est juste très beau.
Le bar est un plus.
Le bar est un plus.
Location & surroundings
Royal Hainaut Spa & Resort Hotel
6 Place De L'Hôpital Général, Valenciennes, France
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Royal Hainaut Spa & Resort Hotel
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