Name: Safrano Palace
Address: Strada Piata Sfatului, Brasov, 00000, RO

10/10

Exceptional

30 May 2026

Mariana

The balcony overlooking the plaza was amazing. The room is elegantly decorated, upscale and stylish. The location is unbeatable.

Partner

10/10

Exceptional

27 May 2026

Ethan

Very clean and convenient to everything

Family

8/10

Excellent

24 Apr 2026

Haylee

Perfect location for pretty much everything in Brașov. Check in process was easy and the staff member was lovely. Our room was ridiculously hot when we got there, every radiator was on, so had to sit with the door open to get rid of the heat. There was no safe in the room which is my only real negative thing. Breakfast was good, lots of choice, no english breakfast tea though which was a shame, and strange choice of juices (grapefruit and peach) no orange or apple. We would stay there again if we ever returned to Brașov.

Partner

10/10

Exceptional

27 Mar 2026

Chris

room was spotless with an incredible view across the square & mountain, extremely friendly and helpful staff. the breakfast was fresh with a great choice. would definitely recommend and return

Partner

8/10

Excellent

04 Jan 2026

Michael

Lovely view of the square and black church. Overall very nice but dated in some areas that need attention. Great base to explore from within the local area

Friends_and_family Family

10/10

Exceptional

03 Dec 2025

Kristopher

Great rooms and location

Leisure Friends

8/10

Excellent

03 Nov 2025

Jigna

There were pros and cons to this hotel and our stay.

Pros
The biggest is the location across the Square. We were there for Halloween night and they had a huge Halloween Fair and it was so convenient to have the hotel across the street. Even on a non event there are tons of shops and restaurants in this square.
The breakfast was good, with decent traditional continental breakfast offerings.
The staff is friendly enough.

The cons
The rooms are clean but older looking than what the photos show. I understand it’s a look they are going for. But it could be bit more upgraded.

Overall this is a good hotel.

Leisure Family

10/10

Exceptional

01 Nov 2025

Juan

Nice place

10/10

Exceptional

31 Oct 2025

Larry

Warm, friendly, courteous, service, very nice rooms, excellent continental breakfast

10/10

Exceptional

29 Oct 2025

ABRAHAM

The room was cxelent and the staff helped a lot.

6/10

Pleasant

04 Oct 2025

Craig

Staff were very uninterested in the residents, one never looked up from her phone when you entered or left the building. Our room wasn’t cleaned on our 2nd day. Breakfast was good and the man stocking the breakfast was very friendly.
We had a lovely room with a balcony overlooking the square. I would be happy to stay again but staff really need to up their welcome.

Leisure Family

10/10

Exceptional

27 Sep 2025

Paul

Room was large and comfortable. They had no ac, but provided a air cooler: nice place for a quick stopover

Leisure

10/10

Exceptional

13 Sep 2025

Lisa

Centrally located right off the main square so we could see the market and beautiful view of the mountain. The room was very spacious with a large bed. We loved the historical feel of the place but had all modern amenities. There were a couple steep flights of steps which didn’t bother us but if you have knee problems/heavy suitcase be mindful of. I wouldn’t say that’s a deal breaker as it was easy for me but flagging for others who may. Definitely would go back due to the beautiful rooms, friendly staff, and perfect location.

Leisure Family

10/10

Exceptional

06 Sep 2025

Anca

We had an amazing time in Brasov; the hotel is right in the main plaza and is very convenient. In 1 min you are in old town with multiple food options and shopping. Breakfast was very good and the ladies prepped early breakfast for us- thank you all, we had a great time!

Leisure Partner

10/10

Exceptional

11 Jul 2025

Melania

Beautiful property , safe. across from Black Church and Piata Mare.
This was our second time staying in this hotel and we will return .

Leisure Family

6/10

Pleasant

27 Jun 2025

Kelly

The property was in a great location, but it was more run down than I expected

Leisure Self

8/10

Excellent

25 Jun 2025

roland

The two main advantages of this property is it’s on the main square and there is a very good free breakfast.
Surprisingly, my room did not have air-conditioning, but this was not required even though the temperature was 32°C. These old buildings have thick walls and there is a narrow courtyard.
The only major complaint is that it’s very noisy in the morning after 8 am with the rooms around this narrow courtyard. I was awaken by an extremely loud and an enthusiastic rendition of happy birthday by some Germans which was not appreciated.
My stay was also very good value for money.

Leisure Self

10/10

Exceptional

11 Jun 2025

Mary

Great location in main square.
Staff welcoming and helpful.

Partner

10/10

Exceptional

27 May 2025

Elaine

Perfect location , lovely breakfast , room lovely and clean

Leisure Partner

10/10

Exceptional

15 May 2025

Laura

Super central and convenient hotel. Very clean, reasonably priced and comfortable.

Leisure Family

8/10

Excellent

08 May 2025

Adrian

Great stay at this property. Parking could be challenging during busier times as there is no on-site parking. Public/private paid parking is available nearby.

Leisure Family

10/10

Exceptional

07 May 2025

Robert

Excellent room, except there was way too much street noise at night.

Partner

8/10

Excellent

08 Feb 2025

Alan

Great Location for The Main Sights

Perfectly located in the centre of the old town, with a great breakfast. Lacked a bar on site, but plenty of options nearby. Only negative was that the room was so hot, and there didn't seem to be any way of controlling it. My room looked out on to an inner courtyard so not a lot of natural light coming in. The front facing options perhaps better in this regard. Overall i would recommend.

Self

10/10

Exceptional

15 Jan 2025

Verified traveler

It was great and in the best location!

Self

10/10

Exceptional

04 Jan 2025

Diana

Great stay , helpful staff

Friends_and_family Family

4/10

Poor

09 Dec 2024

Jorge

The lady at the front desk was very rude and not helpful. The room needs repairs, the wall paper was peeling off and in general needs better cleaning. Strong snell to cigarretes in no smoking room. Good location.

Partner

8/10

Excellent

26 Oct 2024

Ovais

This place is absolutely beautiful and is in a very lively part of town, which is part of its charm. The only real \"issue\" we had was that the water would go from freezing cold to scolding hot while you're in the shower and it got my back pretty good!

Parking is about a 10 minute walk away in a place called the Prinz Gregor hotel and if you get the mountain view room (which faces the front of the hotel with a balcony) there can be a bit of noise since we were directly in front of the main town square but nothing too crazy if you keep the door closed.

I recommend getting the breakfast as it's quite good and if you go down around 7:30 you'll be one of the, if not THE first people there.

Overall, this place is great and the view from our place was beautiful!!

Leisure Partner

8/10

Excellent

21 Oct 2024

Kevin

This hotel is ideally situated for the centre of Braşov old town and all its attractions. The hotel was clean and our room was huge and very comfortable. The breakfast was good and varied but the hot food was only lukewarm and limited, an English breakfast tea would have been nice along with decaf options. The Wi-Fi did not work in the room which was disappointing, apparently a router was down and awaiting repair. All in all we enjoyed our stay here and wouldn’t want to put anyone off.

Leisure Partner

8/10

Excellent

23 Sep 2024

Sheila

Comfortable, good location.

Leisure Friends

10/10

Exceptional

20 Sep 2024

Hena

SOOOO AMAZINGGGG, beautiful location and tons to see.

Friends_and_family Friends

10/10

Exceptional

06 Aug 2024

Khaled

Very pleasant hotel and garden and very friendly and helpful staff, it is not directly in the old city but very close and easy walk. I would stay there anytime I return to the area.

Leisure Self

6/10

Pleasant

16 Jul 2024

Pernille

This hotel is perfectly located, however, it is very unsafe for seniors or people with any special needs as there are uneven stairs, and the rooms are not well appointed. The breakfast was OK and stuff were friendly enough, yet the property only really deserves a three star due to these concerns. Regarding the location of the hotel is absolutely perfect.

Leisure Family

10/10

Exceptional

25 Jun 2024

Marek

I am satisfied

Leisure Self

10/10

Exceptional

02 Jun 2024

Silviu

Best place to stay in Brasov - Old City.

8/10

Excellent

14 Apr 2024

James

Great location overlooking the old town square. Very helpful staff allowed early arrival and an early weekend breakfast before our tour. Room 3 was a little noisy, less from the street than from the window to the courtyard with other rooms close by. We never had hot water for the shower, it only became warm after several minutes.

10/10

Exceptional

01 Jul 2023

Melania

Great place to stay while in Brasov.

Leisure Family

2/10

Poor

01 Dec 2022

Jonathan

Don't believe online confirmation

About a day after the confirmation the hotel let me know that the room i reserved is not available. I tried to contact the hotel with no success. I didn't stay at the hotel eventually and had to find another place. Would not recommend.

Partner

10/10

Exceptional

10 Jul 2022

Gayle

Across from the square with a great view!

Leisure Self

10/10

Exceptional

10 Jun 2022

Tiberiu

Great place to spend the night

Leisure Family_with_children

10/10

Exceptional

08 Jun 2022

Andrei

Great location and friendly staff. Would highly recommend!

Leisure Self

8/10

Excellent

05 Jun 2022

Richard

Nice location, and friendly service. First night there suffered for lack of air conditioning.

Friends_and_family Friends

10/10

Exceptional

17 Mar 2022

Rambart

Perfect hotel in the city center

Amazing hotel just in the middle of the city center. Walking distance to amazing restaurants and shopping. Beautiful room and the staff was more than amazing. The breakfast was a delicious buffet. Loved it!

Friends_and_family Friends

10/10

Exceptional

27 Feb 2022

Allen

Family trip to Poiana Braşov

Safrano palace.
The staff were really helpful and relaxed.
The rooms were huge and very clean and good condition.
The breakfast was good too.
Overall we would recommend this hotel.

Friends_and_family Family

8/10

Excellent

04 Jan 2022

Teodora

WE had a nice stay here, the room is very big and the breakfast delicious - with a lot of choices.

Partner

10/10

Exceptional

25 Dec 2021

Katherine

All of the staff was lovely every time I talked to them. The room was very nice, and the location was unbeatable. I would recommend it to anyone stopping in Brasov.

Self

2/10

Poor

21 Oct 2021

Adrian

WORST HOTEL We Have Ever Stayed In

This hotel was simply terrible. Among the many problems were a smelly & mouldy washroom, ZERO Covid-19 precautions, no room cleaning, bedbugs, no toiletries and a huge old-fashioned key that we had to carry around town with us. When we complained to hotel staff, the response was .... nothing. Brasov is a beautiful town and absolutely worth visiting, as long as you don't stay at the Safrano Palace.

Partner

10/10

Exceptional

10 Oct 2021

nicola

Fabulous location opposite the main square, friendly staff. Very old fashioned but lovely with it. Bar area closed but not needed as so many bars outside. Breakfast was good with with plenty to choose from

Friends_and_family Friends

10/10

Exceptional

09 Apr 2021

vital

Parking problem

The only problem was the lack of parking place. We needed to park couple of blocks away.

Partner

8/10

Excellent

13 Oct 2020

Carl

OK but not great.

The front desk staff were excellent ... friendly and very helpful in choosing sites to visit. The place itself is a little outdated. The \"hallway\" apartment building feeling was not pleasant with people talking outside. No air conditioners or safes in the room. Breakfast was OK and staff helpful. The location across from Old Town was exceptional.

Partner

10/10

Exceptional

29 Sep 2020

Steven

Great hotel, wish it had parking.

The management team was very nice. The room was excellent. They had a very nice breakfast. My only complaint was parking, it is a long way away and hard to find.

Partner

10/10

Exceptional

12 Jan 2020

Verified traveler

In a great central location for sightseeing. Room was very clean and a lot bigger than expected. Beautiful interior. Delicious breakfast. We could see the NYE celebrations in the main square from our room!

Leisure Partner

10/10

Exceptional

10 Dec 2019

Kareen

Perfect location

Absolutely perfect location right in the main square with Christmas markets. No view from room as it is at the back but this meant a very quiet room.

Partner

10/10

Exceptional

15 Oct 2019

Adrian

Super cozy hotel with friendly staff. Perfect location and breakfast. If you think on spending some days in Brasov, this is the place to stay.

Leisure Self

6/10

Pleasant

15 Aug 2019

Verified traveler

I enjoyed the old world feel. It was very nostalgic. The staff was very accommodating.

Leisure Friends

8/10

Excellent

17 Jul 2019

Verified traveler

In the heart of Brasov! Breakfast was great and bed was comfy. Wifi was strong in the lobby, but not so much in the room.

Leisure Self

10/10

Exceptional

20 Jun 2019

Verified traveler

The staff were very helpful, especially because our flight was cancelled and instead of arriving at 7pm, we arrived at 3am. It was very special staying in such a nice place right by the main square. Very convenient for anything while visiting the area.

Leisure Partner

8/10

Excellent

14 May 2019

Kaushik

Location

Excellent location with a clean and comfortable room.

8/10

Excellent

29 Apr 2019

Cynthia

Antique house in heart of Brasov old center.

Antique house and furniture. Quite well kept, including original parquet floor. Just in the heart of Old City, overviewing the Park. Amazing location. Very kind service.

Partner

8/10

Excellent

26 Mar 2019

Verified traveler

Simple hotel in a Great Location with extremely helpful and friendly staff

10/10

Exceptional

21 Feb 2019

Verified traveler

Fantastic location, lovely room and helpful and friendly staff. Would definitely return to this hotel

Leisure Family

8/10

Excellent

10 Feb 2019

Verified traveler

This hotel is in the center of the Old Town facing the square. The beds are comfortable and rooms roomy. Lovely quirky hotel.

Leisure Family

10/10

Exceptional

12 Oct 2018

Shahar

מיקום מעולה ממש מול הכיכר המרכזית

מלון שנמצא על הרחוב הראשי מול הכיכר המרכזית. יחסית עולה מעט כסף ולכן שווה לשדרג לחדר המפואר ביותר שזה חדר ענק (בגודל של דירה) בסגנון ויקטוריאני.
החיסון היחידי הוא שאין חנייה וצריך להסתדר בחנייה ציבורית בתשלום או חניון פרטי שהוא מאוד יקר.

Partner

10/10

Exceptional

10 Oct 2018

Verified traveler

The hotel is a beautiful historic building, the home of a former prime minister and the rooms are tasteful and comfortable, decorated in period style. The bathrooms are immaculately clean and with all modern conveniences. The ambience is romantic and I loved staying here. The staff were charming and very helpful. They don't do breakfast in the hotel but refer you to a pleasant cafe in the square just outside. We had a lovely breakfast sitting in the sun surrounded by the medieval buildings and mountains beyond.. Superb! I would recommend this to anyone looking for somewhere with character and individuality yet maintaining a high standard of comfort.

10/10

Exceptional

02 Oct 2018

jonnyp

The reception staff here really do go above and beyond to help guests, and were so friendly to me the whole time, they even helped to organise a driver to take me to Cluj Napoca on the final day. I enjoyed the hotel too - good services, a comfortable night sleep, and the perfect location right on the main plaza in Brasov close to the sites and great food! Highly recommended

10/10

Exceptional

27 Sep 2018

Verified traveler

The staff were very helpful and kind. The location is very good, right in downtown and easy bus access to the train station.

10/10

Exceptional

23 Sep 2018

Shai

Great location, no elevator

The room is nice and clean. We asked to change the room to a room with view to the street. They kindly change our room

Family

10/10

Exceptional

22 Sep 2018

Deb

Great experience! Thank you! Very friendly and helpful staff!

8/10

Excellent

12 Sep 2018

Verified traveler

Great location, and a large, clean and nicely decorated room.
The hotel has no air conditioning or parking though.

Partner

10/10

Exceptional

12 Sep 2018

Verified traveler

Amazing stay in safrano!!!

Good location
Friendly stuff
No parking in the hotel but the guy from the reception helped and operate the parking meter from his phone.

3 nights to stay is not enoght!!!

Family

10/10

Exceptional

28 Aug 2018

Ilan

Unforgettable stay

Amazing stay last May at very comfortable and charming apartment for our family of five, Very quiet. Location is perfect in the heart of old city. The front desk and manager were exceptionally helpful. We stayed for three nights and fell in love with Brasov.

Family

8/10

Excellent

21 Aug 2018

Stan

Location couldn’t be better.
Quiet
Clean
Mattress is just ok
Pillows could be better

6/10

Pleasant

04 Aug 2018

Cesar

CL

No air conditioning. No breakfast room. Pleasant helpful staff

Friends

10/10

Exceptional

22 Jul 2018

Verified traveler

This cute hotel is right across from the city center. It is the perfect location for walking to all the Churches and monuments. It is very close to the Black Church. There is also a grocery store right next door Also a coffee shop within a 1 minute walk with 4 LEI Coffee or $1.00 US. Beware of the private parking up the street in the left or you pay $5.Euro per HR. Stick to the public parking.

10/10

Exceptional

12 Jun 2018

hongfen

Great hotel with warm heart staff

This is the probably the best hotel I have ever stayed through Hotels.com booking site. The staff is very nice, very helpful, and i really enjoy my stay in this great hotel. The hotel is very clean with spacious separate family room. We were offered a room that is facing the main square by the general manager Mr. Ionut Macovei and reception clerk Mr. Adrian Albu. The general manager even help me to take my luggage to the third floor as there is no elevator in this 14/15 century building(the building itself is very nice too). The next day, car car is out of battery, the reception clerk Mr. Adrian Albu even go to extra mile and help us to re-charge our car with his friend help which really filled our hearts with tears, myself and my girl friend couldn't say more than just how thankful we feel with their great help. I will rate this hotel the best 5 star hotel i have ever stayed.

Friends

10/10

Exceptional

28 May 2018

Silviu

Great place to stay in the core of medieval Brasov.
Tastefully renovated building with a lot of character.
The staff - Andrei, Alexandru and Adrian - is very courteous and attentive, ready to make your stay confortable and give you directions to explore this beautiful, authentic city.
Very good value for money, Safrano isthe ideal place to stay in Brasov.
We will return for sure.