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Palazzo Medusa

Rome · Italy

Vicolo Sugarelli 23View location

9.4/10Excellent364 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.2/109.2
Condition9.2/109.2
Neighborhood9.8/109.8
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Palazzo Medusa

With a stay at Palazzo Medusa, you'll be centrally located in Rome, a 8-minute walk from Piazza Navona and 13 minutes by foot from Pantheon. This guesthouse is 1 mi (1. 7 km) from Roman Forum and 1. 7 mi (2. 8 km) from Trevi Fountain.

Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services. Featured amenities include express check-out, dry cleaning/laundry services, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Local cuisine breakfasts are available daily from 7:00 AM to noon for a fee. Make yourself at home in one of the 6 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment.

Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Read more about this hotelShow less

With a stay at Palazzo Medusa, you'll be centrally located in Rome, a short 8-minute walk from Piazza Navona and 14 minutes by foot from Pantheon. This guesthouse is 1.5 mi (2.4 km) from Roman Forum and 1.7 mi (2.8 km) from Trevi Fountain.

Make yourself at home in one of the 6 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.

Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include express check-out, dry cleaning/laundry services, and multilingual staff. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Concierge
Laundry
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Minimum guest age is 10 Caters to adults only Guests will receive an email with special check-in instructions Guest will receive an email before arrival 48 hours Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 5.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • All guests must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:30 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. \nIf you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and key retrieval information. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • Property Registration Number IT058091B4J8R5PCSH
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: EUR 80 per vehicle (maximum occupancy 3)
    • Nearby parking fee: EUR 38 per day (984 ft away)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Slovak

    English

    Italian

    Spanish

Nearby attractions

Via Giulia 0.1 km / 0.1 mi
Corso Vittorio Emanuele II 0.1 km / 0.1 mi
Castel Sant'Angelo 0.5 km / 0.3 mi
Tiber River 0.5 km / 0.3 mi
Campo de' Fiori 0.6 km / 0.4 mi
Cloister of Bramante 0.6 km / 0.4 mi
Piazza Navona 0.6 km / 0.4 mi
Bambino Gesu Hospital 0.8 km / 0.5 mi
Janiculum Hill 0.9 km / 0.6 mi
St. Peter's Square 0.9 km / 0.6 mi
Ponte Sisto 1 km / 0.6 mi
Piazza della Rotonda 1.1 km / 0.7 mi
Tiber Island 1.1 km / 0.7 mi
Pantheon 1.1 km / 0.7 mi
Largo di Torre Argentina 1.2 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 6
  • guest house
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Laundry service
  • Multilingual staff
  • Hotel safe
  • Lift access
  • Terrace
  • Concierge
Show 4 more facilities & services
  • Luggage room
  • Clothes dryer
  • Non-smoking establishment
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Palazzo Medusa

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Palazzo Medusa

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Palazzo Medusa

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLASSICSINGLE • CLASSICSGL.AS

    Photos are not available for this room type.

    Palazzo Medusa

    SINGLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Palazzo Medusa

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Palazzo Medusa

9.4
Excellent
364 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.2 /10
Neighborhood
9.8 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
28 Jul 2026
Marianna
Great location, helpful host, air conditioning
Family
8/10
Excellent
28 Jul 2026
Dominic
Nice,well situated
10/10
Exceptional
27 Jul 2026
Sara
thank you
10/10
Exceptional
21 Jul 2026
Alan
Great hotel and location.
Partner
10/10
Exceptional
10 Jul 2026
William
The hotel was clean and had excellent air conditioning. It was located in a wonderful neighborhood.
Friends_and_family Family
6/10
Pleasant
04 Jul 2026
Mike
The location is great and the staff were helpful . There were a few things with the room that needed sorted when we arrived (no light in bathroom, a bedside light was hanging off the wall, potentially dangerous and not working). The main negative point was the WiFi - it was poor, and didn’t work more often than it worked.
Partner
10/10
Exceptional
23 Jun 2026
Michael
It was a nice clean place and a good location.
Self
10/10
Exceptional
09 Jun 2026
John
It was very much centrally located and pristine.
Family
10/10
Exceptional
05 Jun 2026
Josephine
Very handy location, clean and comfortable room in a charming old building. Very helpful and pleasant staff. Matteo was wonderful!
Partner
10/10
Exceptional
05 Jun 2026
Tara
Upon arrival we were greeted by an excellent concierge who helped us plan our entire stay. He offered a map as well as places that we needed to stop, and they also offered a battery chargers which are highly important. I appreciated everything they had to offer, the room was impeccable, I have zero complaints.
Partner
10/10
Exceptional
25 May 2026
Julie
Walkable to excellent cafes
, restraunts and restraunts, great location, rooms large and clean, would stay again highly recommend
Family
8/10
Excellent
23 May 2026
Sheila
Great location, helpful staff, dated property but clean and just what we needed for a reasonable price.
Partner
8/10
Excellent
21 May 2026
Joselito
Everything is good except no slippers provided
Partner
8/10
Excellent
18 May 2026
Sandra
Very good place to stay.
Family
4/10
Poor
13 May 2026
Harold
Good location, decent size room, clean, nightly rate somewhat expensive, did provide good recommendations for local eating establishments. Main reason for less than ideal rating is after leaving, hotel charged our credit card extra fee of $10 Euros for not leaving room card for them to reuse. Rental contract did NOT state this was required nor did it state this fee would be charged if card was not left. In Canada we are encouraged to keep the room card for disposable as it contains our personal information. Contract did state $10 fee for room card replacement if lost during stay as they would need to issue a second card. No such directive was provided to return card after stay. This includes time prior to check in, during check in or throughout the stay. The day before checkout, hotel messaged us for our time of checkout which was 7:30am. No mention was made at that time by hotel to leave card or about an extra fee being charged if we didn't and that there would be a fee. Limited hotel onsite staff hours (8:30 am to 5:00pm). Reached out to hotel afterwards to question how they can charge fee without advising of such and gave them the opportunity to reverse charge and make it right but they would not unless we returned room card to Rome by mail from our home in Canada. Weak response as additional costs and time for us when it was not our problem to fix and still no guaranteed they would refund upon receipt. Be careful about room contract conditions with this hotel.
Partner
6/10
Pleasant
13 May 2026
Gary
Clean and proximity to major sites.
Friends
10/10
Exceptional
10 May 2026
Jessica
We loved the communication, before and during our stay. The location is perfect, if you’re a walker everything is reachable from here. The room was clean, comfortable and perfect for sleeping. Will stay again when I’m back in Rome.
Friends
10/10
Exceptional
08 May 2026
Nancy
Great location! Close to the Vatican and Campo di Fiori.
Family
10/10
Exceptional
01 May 2026
Leah
Great location, clean, great staff
Friends_and_family Friends
10/10
Exceptional
24 Apr 2026
Maria
Our stay was perfect. Matthew was very helpful. Easy check-in and checkout.
Area was centrally located to all the sites. We walked to restaurants. Bar Cafe right outside our door. Perfect for a quick snack. Rooms are clean with all the amenities. Thank you Palazzo Madusa
Partner
10/10
Exceptional
22 Apr 2026
Maureen
Easy location, clean property, and helpful staff. Would have loved a coffee maker but took advantage of the cafe down on the corner.
Friends
10/10
Exceptional
18 Apr 2026
Mike
Great location.
6/10
Pleasant
08 Apr 2026
Nilesh
Great location for local attractions. Unpleasant smell during the whole stay. I had to keep the windows open and the bathroom exhaust on the whole time to be bearable. Rest was great
Self
10/10
Exceptional
06 Apr 2026
Michelle
Great location for walking to all of the major landmarks in the area. Room had everything we needed, staff was friendly and accomodating.
Partner
10/10
Exceptional
24 Mar 2026
Bruce
Stayed for one night and enjoyed being in the heart of Rome. We walked the Vatican in about 15 minutes. Room was typically small, but very clean. Gal who checked us in was helpful and suggested a good area to go for supper.
Friends
10/10
Exceptional
19 Mar 2026
Nicolas
Great room in a really good location.
10/10
Exceptional
16 Mar 2026
Aleksandr
The staff was so helpful and made us feel at home!
10/10
Exceptional
15 Mar 2026
Mimi
I loved this place. As a single female traveller I felt safe and welcome. The staff were wonderful, it was easy to find, comfortable, and in a great neighborhood.
Self
8/10
Excellent
08 Mar 2026
Gayle
Amazing location and staff was nice enough to store luggage to allow for exploring.
Friends
10/10
Exceptional
22 Feb 2026
Ariana
Staff was courteous. Lovely room. Great location.
10/10
Exceptional
18 Feb 2026
Kevin
Such a cute place! Loved our stay there, only problem was that we didn't spend enough time there! Kind and responsive staff, fantastic location, and charming rooms.
Partner
10/10
Exceptional
18 Feb 2026
James
The staff were very curtious and helpful, including finging our way around town!
Partner
10/10
Exceptional
03 Feb 2026
Max
Friendly and helpful staff and a great room for exactly what I needed in a great location
Self
10/10
Exceptional
30 Jan 2026
veronica miramontes
Fenomenal
Leisure Pet
8/10
Excellent
13 Jan 2026
Robert Louis
The location was great the room was clean but had a bit of a sewer gas smell. Staff was very helpful.
Leisure Partner
10/10
Exceptional
07 Dec 2025
Luigi
Palazzo Medusa is a fantastic place to stay.The room was very spacious, clean and safe. The neighborhood is awesome, very close to every major attraction and restaurants. We walked everywhere within 15-30 minutes and there are plenty of places to eat withing five minutes. The building is on a little side alley, so it's quiet and easy to get to. There is a parking garage just 4 blocks away, a 3 minute walk. The hotel is i a restricted driving area, but the garage is not, so you cannot drive to the front door with a rental car, but that didn't matter. A must stay, I will definitely stay there again.
Leisure Partner
10/10
Exceptional
06 Dec 2025
Simrat
Central location, clean rooms and fast, friendly service from the concierge.
Leisure Self
2/10
Poor
05 Dec 2025
Sadia-Himalaya
The location was difficult to find, and the reception desk was not easily accessible. I rang the doorbell repeatedly with no response and eventually sent a message through Expedia to cancel the room. Only a minute after sending the message did someone finally open the door. I was then told that reception is only available for a few hours in the morning. Additionally, there is no reliable phone or internet reception inside the hotel, you would have to rely on WiFi to make the phone calls.
Leisure Family
10/10
Exceptional
17 Nov 2025
Steven
We enjoyed our stay here. Staff was very helpful and room was comfortable and clean. Location was wonderful with coffee shops, restaurants and grocery store within a short walk. We would definitely book here again.
Partner
10/10
Exceptional
11 Nov 2025
James
Great location, friendly and helpful staff, spotless room - I highly recommend!!!
Leisure Family
10/10
Exceptional
07 Nov 2025
Wendy
Spotless room, 20 for high ceiling, spectacularly located
Self
10/10
Exceptional
03 Nov 2025
Bella
Super stay, excellent host! Many thanks!
Friends_and_family Family
10/10
Exceptional
29 Oct 2025
Nubia
Everything in this hotel was perfect. The staff was always nice and they have really good communication.
Leisure Partner
10/10
Exceptional
28 Oct 2025
Nathaniel
Very clean, great location, terrific staff.
8/10
Excellent
26 Oct 2025
Robert
The location was excellent for seeing all the sights around the center of Rome. It was a 10 minute walk to the Vatican and 20 minutes to the Forum area. There are numerous restaurants within 5 to 10 minutes.

The rooms and bathrooms are a bit basic but of good size. The bed was comfortable. The facility is not staffed all day, so you are pretty much on your own. The streets are very noisy all night, but if you close the windows and turn on the AC you won’t hear much.

I didn’t give the hotel 5 stars because for me that is reserved for exceptional facilities, but I would stay here again if I returned.
Leisure Family
10/10
Exceptional
24 Sep 2025
Beth-Ann
Perfect location to see Roma. The staff were very friendly and helpful when needed. Clean room, nice view, quiet area that is adjacent to everything you want to see. Easily get around Roma from here.
Self
10/10
Exceptional
12 Sep 2025
Neil

Highly recommended

Great location on a quiet street within easy walking distance of great bars, restaurants and places to visit. Clean rooms with great decor.
Partner
10/10
Exceptional
07 Sep 2025
Ianina Z
Wonderful property and location. Attentive personnel. Spacious and super clean. Thank you!
Friends_and_family Family
10/10
Exceptional
06 Sep 2025
Mary
We had a very nice week at Palazzo Medusa. The room was very clean, and staff especially Valentina, were very helpful with prompt responses to our needs. The hotel is centrally located to many local attractions, and we were able to walk to most places easily.
Leisure Partner
10/10
Exceptional
06 Sep 2025
Carol
The staff at Palazzo Medusa is very nice and accommodating. Our solo night stay was very comfortable.
Leisure Family
10/10
Exceptional
01 Sep 2025
Robert
Awesome place to stay!
Self
10/10
Exceptional
21 Aug 2025
Matthew

Nice hotel

Had a 1 night stay. Room was nice and comfortable. The lady that seems to be in charge was nice and welcoming. She text my friend who also had a room and kept in contact about an arrival time and helped us with directions on getting to the hotel. Very nice place and nice lady to help out
Friends_and_family Friends
8/10
Excellent
17 Jul 2025
Verified traveler

Great location

This was a great place centrally located - we were able to walk everywhere. The room was nice. Our only complaint was the lack of a coffee maker. Only instant coffee with a kettle was provided.
Partner
8/10
Excellent
17 Jul 2025
Angela
The front desk was so incredibly helpful. Before the trip she answered all my questions and helped to arrange transport from the airport and then to the port for our cruise. I was very thankful for the help leading up to our trip particularly.
Leisure Family
10/10
Exceptional
17 Jul 2025
Kathleen
Very quaint. Comfortable rooms, friendly staff.
Leisure Family
10/10
Exceptional
15 Jul 2025
Monika
Very clean property, quiet, great ac, newly renovated in a secure building and walking distance everywhere. The property manager is available 8:30 until noon and is able to answer all questions in English. Wonderful stay. Thank you
Leisure Family
10/10
Exceptional
14 Jul 2025
Elizabeth
Great place to stay. I’m a solo traveler and it was a great room for 1 person and it was in walking distance to a lot of places. I would totally recommend.
Self
10/10
Exceptional
14 Jul 2025
Katherine
This hotel was great - nice and close to everything. The staff communication was friendly and helpful, making check in and check out simple and easy.
Leisure Self
10/10
Exceptional
10 Jul 2025
MAGALI
First and most important was the care and help from Matteo. He was most courteous in waiting for our late arrival. So helpful with providing a map and suggestions of what to see. And so kind in keeping our luggage safe while we did some more sightseeing after our check out. Bus is nearby which is a plus...We got to our cruiseport from the hotel for less than $15 US dollars for 2 people.
The hotel itself displays culture and has charm which is what I look for when visiting another country. I would return and stay at this hotel in a heartbeat.
Leisure Partner
10/10
Exceptional
10 Jul 2025
Avalokitesvara
The location of this hotel is perfect. It’s close to everything, but tucked back on a little alley. Matteo was very hospitable and went out of his way to accommodate us.
Leisure Partner
10/10
Exceptional
10 Jul 2025
Joseph
Great location and stay for a few days in Rome!
Leisure Partner
10/10
Exceptional
09 Jul 2025
ROGELIO
Valentina is very nice to us. Wxc
10/10
Exceptional
06 Jul 2025
Elizabeth Marie
Great location! Clean, comfortable and great staff. We used the online concierge service to ask about check out & a taxi to the airport. It made everything super easy!
Leisure Partner
8/10
Excellent
04 Jul 2025
Sabrina
We only stayed one night there. Close to the Vatican
Partner
10/10
Exceptional
29 Jun 2025
Toni
We stayed at 3 similar places during our time in Italy. This was by far the nicest.
Leisure Partner
10/10
Exceptional
27 Jun 2025
Patricia
Very good experience. Very communicative and helpfull staff. Close to many attractions.
Leisure Friends
10/10
Exceptional
24 Jun 2025
Jonathan
Great location. Modest but clean and comfortable.
10/10
Exceptional
08 Jun 2025
Michael
Ver
Partner
10/10
Exceptional
01 Jun 2025
Drew
The staff and hotel were bother wonderful. Thank you to them.
10/10
Exceptional
31 May 2025
Joseph
Pretty good central location. Very polite workers and comfortable accommodation for a good price
8/10
Excellent
28 May 2025
Miriam
I would suggest to cover the mattress with a protector.
Leisure Partner
8/10
Excellent
26 May 2025
Rowena
Good location, steps to Vatican and restaurants.
Leisure Partner
10/10
Exceptional
24 May 2025
Jason
Beautiful building and room. Great location as everthing was no more than 30mins away.
Leisure Partner
6/10
Pleasant
22 May 2025
Philip
Good central city location. Comfortable bed. Helpful polite staff. Let down by some basic stuff, like not being able to use shower due to blocked drain and poorly lit room with dirty floor rugs. Dissapointing.
Leisure Partner
10/10
Exceptional
14 May 2025
kenneth
Friendly and caring staff. Comfortable room. Location to attractions especially the Vatican and Tiber River makes this a great choice. Entrance a little tricky. Cafe at the corner has American breakfast, great lunch and “go figure” tasty pastries.
Leisure Friends
10/10
Exceptional
10 May 2025
Samantha

Quiet street close to everything!

Our stay at Palazzo Medusa was perfect! It was so close to everything, but somehow the street was still very quiet. Their restaurant and bar recommendations were excellent we tried almost all of them! Room was a great size with good AC. We’d happily stay again.
Partner
10/10
Exceptional
04 May 2025
Randy
This little hotel is quiet. Well appointed, big comfy beds and modern amenities. The staff always beyond accommodating and very professional. I give a high recommendation you stay here. Pastries and coffee within 30 ft haha
Leisure Family
10/10
Exceptional
01 May 2025
Lynn
I very much enjoyed my stay at Palazzo Medusa and would definitely stay there again. I loved the location as it was less touristy and centrally located for easy walking to all areas of interest. Great cafés near by as well. The staff were very accommodating and very helpful.
Leisure Self
10/10
Exceptional
24 Apr 2025
Linda
I was welcomed at a different time to my agreed time because if a delayed flight. I messaged changes and was no problem.
Easy walking to something for dinner and in the morning to transport.
Looking forward to returning
Leisure
10/10
Exceptional
19 Apr 2025
Brian
Awesome place to stay! Walkable
to everything, lots of dining options near by. All the history of Rome is just down the street. As for the hotel, it was clean and perfect. The staff was awesome and friendly, room was clean and had all the amenities needed. The area was quiet (for Rome standards), I didn’t have a car so can’t comment on parking. Otherwise near the main streets, easy to call a cab or walkable to the train. I’d recommend this hotel and I’d stay here again. Cheers
Leisure Self
10/10
Exceptional
18 Apr 2025
Imad
Amazing and friendly staff , I'll return back in my next visit for sure.
Leisure Self
8/10
Excellent
15 Apr 2025
Cynthia
I absolutely love this place the stay was amazing. The only thing was the water in the shower wouldn’t go away fast I had to pause in between so I can let the water go away before turning it on. You can hear between walls sometimes specially at night and in the morning when people would come in and out.i will be back I’ll bring my white noise next time. Very safe neighborhood more quiet than other which is a plus.
8/10
Excellent
12 Apr 2025
Pam
Nice place. Shower drain was very slow. Said the trevi fountain was an 8 minute walk but was about twenty minutes and we walk fast.
Leisure Partner
10/10
Exceptional
11 Mar 2025
Melanie
Beautiful building. Wonderful staff. Location was perfect for walking to most tourist attractions. Near two great coffees shops for early morning cappuccinos.
Leisure Friends
8/10
Excellent
22 Feb 2025
Matthew
Overall a good choice.
Pros: Air Conditioning, a lot of hotels don't have it and even in February was nice to have.
Staff: Very friendly, when using Concierge through Whatsapp they responded right away. Was afraid without staff on premise how quickly they would assits, but never an issue with the Concierge service they have with Whatsapp.
Quiet area right off an Alley.
Very good location, walkable to Vatican, food, and Hop on Hop off bus stop a few blocks away.

Cons:
Shower was small and didn't drain right.
Front steps went right into Alley and cars/scooters come down alley so had to be careful when stepping out of hotel.

Overall a good choice as comfort and location were the most important to us and that A/C was a blessing.
Leisure Partner
10/10
Exceptional
19 Feb 2025
Charles
Very responsive hosts. Great location.
Leisure Friends
10/10
Exceptional
19 Feb 2025
Ricardo
Everything was great in this hotel plus they give you a great breakfast.
Leisure Partner
10/10
Exceptional
17 Feb 2025
James
The staff was very accommodating to our late check-in and provided some great recommendations! Lovely and historic hotel.
Leisure Partner
2/10
Poor
11 Feb 2025
Jan
We had an appointment to check in at 4:30pm. At 4:30pm, the door was locked. I rang the bell three times and no one answered. I stood in the cold rain outside the door and no one was there at the agreed upon appointed time.
10/10
Exceptional
07 Feb 2025
Denise
We enjoyed our stay at Palazzo Medusa. The staff were very attentive. We were locked out of our room one evening and someone came quickly to assist us. We were able to walk easily to all of the places we wanted to see. Lots of restaurants and shops close by.
10/10
Exceptional
17 Jan 2025
Bonnie
The hotel has a very nice design. The staff was very kind and more than willing to help us out. They offered transportation to and from the hotel, but with a fee. We did not use that service instead we used the bus transportation system by getting a 48-hour bus ticket which allowed us to use the buses wherever we want in those 48 hours. Overall, we very much enjoyed our stay at Palazzo Medusa.
Leisure Partner
10/10
Exceptional
16 Jan 2025
Manuel
Great place to stay in Rome, everything is walking distance or bike ride. You feel like you are entering your own room in your apartment. Would stay here again.
Leisure Self
10/10
Exceptional
13 Jan 2025
William
Very kind and welcoming staff. Great communication through WhatsApp giving us all the information as needed. Great location in the city, everything is within a walkable distance. Would highly recommend!
Leisure Partner
6/10
Pleasant
06 Jan 2025
Tom
For the price , not at all worth it.
Highest price paid and yet not even a capacino machine!
No staff on site after about 11:30 am.
Thought this was a hotel, not a hostel
Even silly things like multiple TV remotes and two of three would operate certain things.
Hotel even unable to get a taxi
I think the mgmt lost their passion of operating a hotel - more like accountants , not professional hoteliers.
Partner
10/10
Exceptional
06 Jan 2025
margaret
We love the old building and it’s history
Partner
8/10
Excellent
23 Dec 2024
Zachery

Small Building

Palazzo Medusa is a nice little building located near a lot of the touristy areas of Rome. The location is great. The hotel itself is very small and cramped. The room that we stayed in was quite small and had one small window. The curtains over the window got stuck whenever they tried to be open. The room was very cramp and I am very happy we only stayed for one night. With two suit cases the space became even smaller.

With all this being said, it was a clean and well decorated room. I would recommend it for those traveling lightly and by themselves.
Partner
8/10
Excellent
23 Dec 2024
Zena
Lovely stay!

I used to live in the area, and coming back to see friends, this was a great base.

The building is tastefully decorated and it’s clear the proprietor pays attention to detail. It is a classic historical central Rome building with wood panelling ceilings and original tiled floors - my favourite kind.

Features including a kettle, tea, coffee, water and fully stocked mini-bar are not overlooked. Good quality sheets and towels and complimentary toiletries are not always expected in 3* establishments.

The concierge service is efficient and prompt. The hotel also offers additional services including transfers and tours.

If you want an authentic Roman experience, at a reasonable price, I highly recommend a stay here.

Thanks to all at Palazzo Medusa!
Business_and_leisure Self
10/10
Exceptional
02 Dec 2024
Verified traveler

budget Rome

Great location from which to walk or cab to all of the top spots in Rome. Average 15 Euro to most anywhere, or you can walk there in 20 minutes or less. Room soundproofing isn't great, but okay unless you are a very light sleeper. Lots of places to eat and shop within a block or two. Make sure you have cell phone that works in Europe or you may have trouble checking in. Building front door is always locked and door intercom doesn't work well. You have to call the staff to get in. Be sure you have the number.
Partner
10/10
Exceptional
20 Nov 2024
Michael Troy
We really enjoyed the convenience of this property to the main attractions in Rome. The staff were great and kept our room very clean all throughout our visit. Would highly recommend.
Leisure Family
10/10
Exceptional
05 Nov 2024
Stephen
The property was convenient to where I was visiting and was a great value. The manager, Valentina was very helpful and gracious. I had a great stay.
Leisure

Location & surroundings

Palazzo Medusa
Vicolo Sugarelli 23, Rome, Italy

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Palazzo Medusa

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