Name: Relais Palazzo Taverna
Address: Via Dei Gabrielli 92, Rome, 00186, IT

8/10

Excellent

17 Jul 2026

Lila

Nice ubication

Self

8/10

Excellent

10 Jul 2026

Caroline

Overall, we had a good stay and felt this hotel offered good value, especially because of its excellent location. It was within easy walking distance of many of Rome's main attractions, and we always felt safe exploring the area. The after-hours check-in process was simple and well organized, and the staff were friendly and welcoming throughout our stay. The room was very spacious, and the air conditioning worked exceptionally well, which was greatly appreciated during the hot weather.

There are a few areas that could use improvement. The room could have been cleaner overall, and the shower showed noticeable yellow staining that made it feel a bit dingy. The mattresses seemed quite old and were very firm, and there were a few stains on the bedding. While these issues didn't ruin our stay, addressing them would make the experience better.

Overall, we enjoyed our visit and would recommend this hotel to travelers looking for a well-located place to stay.

Friends

10/10

Exceptional

29 Jun 2026

Matthew

A nice, clean place to stay, and quite convenient to visit some of the major sites.

Partner

8/10

Excellent

21 May 2026

David

Very good location. We had an apartment with 2 bedrooms, one upstairs. Very adequate for our needs. Front desk was helpful.

Partner

10/10

Exceptional

21 May 2026

Ruben

Hotel staff was very friendly and helpful. Hotel is in great location to many restaurants and shops. Hotel was clean and quiet

Friends_and_family Family

8/10

Excellent

12 May 2026

Kelly

Close to absolutely everything, allowing you to find hidden gems in the area.

Family_with_children

2/10

Poor

02 May 2026

Trinity Marie

Perfect location, terrible place. Ac didn’t work (blew room temp air). Windows were broken. Even the mattress was rock hard/broken. Very humid in room (late April) but it wasn’t humid outside the entire trip. We stayed only one night even though we booked a week because it was so bad. No refund. It’s only great if you want something quick and centered. Don’t expect anything else. The room we were put in was next to the front door/reception so we heard anyone and everyone coming and going at all hours from all directions (inside and outside). I’ll go back to the area, just not this place.

Partner

10/10

Exceptional

21 Apr 2026

Jahongir

Super Place

8/10

Excellent

01 Apr 2026

Janis

The hotel was very old but renovated. We had a two night stay and all went well. The desk clerk was very helpful. The hotel is well located near many shops, dining, bars, etc. Also near the Vatican and Hop on Hop off bus pick up point. My friend and I are older travellers, and found the hotel to be perhaps more suitable for the younger crowd. We found the steps to be a bit difficult but it did fit our needs for the two nights we were there. The hotel arranged a transfer to the airport for us and that worked very well.

Friends

10/10

Exceptional

10 Mar 2026

Robert

I really had no interaction with the staff because I came in late at night even check-in was after 10 so there was no one at the desk but it was easy to check in on my own with their instructions. The place is so convenient. It’s very typical places to stay in Rome in the city of Rome it’s old and that’s when you go there for to see the history.!!

8/10

Excellent

07 Mar 2026

Robert

Clean, comfortable and perfect location!!!

Self

4/10

Poor

31 Dec 2025

Denise

The room was dirty and looks like it hasnt been swept. The wall paper is stained and has a hole on the wall covered by a photo.
The kitchen utensils were plastic and they look murky to use.
The toilet flush doesn’t work on one of the buttons.

Leisure Family

8/10

Excellent

21 Nov 2025

lena

Clean room nice staff

10/10

Exceptional

07 Nov 2025

Morgan

Great access to the city clean room great staff

Partner

6/10

Pleasant

06 Nov 2025

Ester

The good? Amazing location!! 10/10 for walkable to Vatican. We also walked to the Coliseum but it's a long walk. Great side alley location with lots of food options and shopping. The bad? Toilet ran had to giggle the flusher, shower head broken and would fall, ac was loud, and the bed was so hard sleeping on the floor would have been more comfortable. Otherwise very safe area

Partner

10/10

Exceptional

13 Oct 2025

Caroline

Wonderful hotel in the heart of Rome! Very close to all major attractions. The staff was very friendly and would definitely stay here again.

Friends_and_family Family

10/10

Exceptional

29 Sep 2025

Erwin

Great location. Very clean. Friendly staff.

Partner

8/10

Excellent

08 Sep 2025

Sevban

staff reception was good assist us good

building was too old ac isn’t worked properly
room was ok not fine so so
generaly as per the price and service okay

Business_and_leisure Family

10/10

Exceptional

21 Jul 2025

pietro

Great location and large AC'd room

6/10

Pleasant

05 Jun 2025

Susie

The location was great. The apartment needs some work and we did not get cleaning service each day as it stated. Fairly run down and needs some TLC

Friends_and_family Family

8/10

Excellent

02 Apr 2025

Jenny

The check in was easy (I arrived midday), the two staff members were very nice and everything downtown was within walking distance. The room does stay loud until about 3 am, though, so bring ear plugs.

Leisure Self

8/10

Excellent

08 Mar 2025

Himanshu

Good location

Leisure Partner

8/10

Excellent

20 Nov 2024

Kyler

Great location!

Leisure Partner

6/10

Pleasant

18 Nov 2024

Gerry

The location is wonderful. The staff are fine.
The room needs some basic maintenance. The most important thing would be to replace some worn out electrical plugs. A bit of carpentry and a touch of paint would also make a big difference.

Leisure Partner

10/10

Exceptional

13 Nov 2024

Brandon

Great place to stay near a lot of food options and very walkable.

Leisure Self

2/10

Poor

09 Oct 2024

Galindo

The place was hard to find

Leisure Self

10/10

Exceptional

06 Oct 2024

Julia

Fantastic location with a comfortable room. No feels for sure but has everything a traveler could need to launch into Rome.

8/10

Excellent

30 Sep 2024

Bruce

Small hotel in a great location in historic Rome. Our 3rd floor room was noisy until early morning hours, from the restaurants on the street below. We wore earplugs to sleep. Easy walk to restaurants, coffee shops and transit to historic sites.

Partner

6/10

Pleasant

10 Sep 2024

Karen

This hotel is in a great location! Walkable to all major sightseeing in Rome. The hotel had a broken shower head holder so you had to hold it in one hand. There was chewed gum stuck to the top of one of the bedside tables. There is construction outside right in front of the hotel which is noisy in the morning.

Leisure

8/10

Excellent

08 Sep 2024

Julie

We enjoyed our stay here very much. Location was perfect for our needs and felt very safe, without the crowding of city center.

Friends_and_family Friends

2/10

Poor

01 Sep 2024

Olivia

When we arrived there were no pillowcases on any of the pillows, no towels for showering, and the room appeared to be in the middle of cleaning, so we did not know what was clean and what was not. There were lots of ants everywhere as well and when we addressed our complaints with the front desk there was not even an apology.

Leisure Partner

10/10

Exceptional

15 Aug 2024

Manuel

It was very convenient and affordable

Leisure Family_with_children

8/10

Excellent

05 Aug 2024

Shannon

a few days in Rome

Great location. Quiet room, good amount of space and the air conditioner worked well.

Partner

6/10

Pleasant

20 Jul 2024

Steven

Location excellent, customer service excellent but needs to me remodel, walls paper falling and smells moldy.

Friends_and_family Family

4/10

Poor

08 Jul 2024

sze

I picked a great location-Piazza Navona, Patheon, Trevi fountain, Vatican and others are all within walking distance. Lots of sidewalk cafe, Gelato places around as well.
The hotel has no elevator, which we already know and it’s not a problem for us. We also know about the staff time at the desk is from 9-5. My only complaint would be, getting multiple messages about our arrival time and such. We’ll reply with an approximate time frame, but still receive messages asking about arrival time. Also had to email our passport over, we try to accommodate as much as possible, but when you’re traveling, these can become annoyances. They do have an after-hour procedure. I feel if they just make that clear and easy, then everything should be fine.

Leisure Family

8/10

Excellent

02 Jul 2024

Stacey

We had a great stay! Very friendly and accommodating staff!

10/10

Exceptional

28 Jun 2024

Anna

Cute place with helpful staff, small but close to all the main attractions and the bus lines. I would stay there again!

Leisure Self

8/10

Excellent

27 Jun 2024

Jon

Nice place, no issues.
Great central location.

Partner

8/10

Excellent

27 Jun 2024

Andrew

Close to attractions

Close to everything, walking distance of 15-30 min to main attractions.

Partner

10/10

Exceptional

25 Jun 2024

Alana

Convenient location and friendly service

Comfy room, friendly staff with great service, and a terrific location for going pretty much anywhere in Rome. Be aware that there's no elevator and the streets around it are cobbled - I lost a wheel on my suitcase since I couldn't get a taxi out of there. Of course, neither of those things are the hotel's fault, but it's a heads-up for anyone who's bringing a big suitcase/heavy luggage.

Self

10/10

Exceptional

24 Jun 2024

Cecilia

Great location! Loved the room!

Leisure Partner

10/10

Exceptional

06 Jun 2024

Elegio

It is walkable to different attractions.

Leisure

6/10

Pleasant

03 Jun 2024

Felicia

It really wasn't staffed fully with someone regularly at reception. Also the shampoo/cleaning provisions in the bathrooms were terrible and many of the plug outlets were worn out and not working.

Business_and_leisure Family

6/10

Pleasant

17 May 2024

Nicholas

Close to the attractions we were looking far. Restaurants in the area were great.

The room and furniture was very worn and should be replaced. Tiles in bathroom all cracked, bed being held up by a stack of magazines.

Leisure Partner

10/10

Exceptional

13 May 2024

Michael

This property is so perfectly situated in the center of Rome that literally all the major attractions are within reasonable walking distance. The area is safe and has just about anything one might need near by. Shopping, dining, and of course gelato… The property itself is aged but very well maintained. Everything inside my room worked properly, and the staff was beyond helpful. I stayed alone for 6 nights in a single room and was completely comfortable the entire time I was there. My only complaint is that the shower stall was very small. Even for a relatively small person like myself.

Leisure Self

6/10

Pleasant

26 Apr 2024

Peter

Room in converted house. Bathroom facilities adequate but there was a pervading damp/musty smell. Delightful area walking distance of the Vatican.

Leisure Partner

8/10

Excellent

21 Apr 2024

Joshua

Very nice trip

Partner

10/10

Exceptional

01 Apr 2024

Melissa

This was a wonderful place and area. Very touristy but also quiet. The only thing that might be an issue for some people is that the shower was tiny. The room was quite large and spacious and the linens were lovely. Overall, very happy with this choice!

Leisure Family

8/10

Excellent

18 Mar 2024

Hongbin

The location is excellent, easy to attractions and also easy to hop on hop off buses. Located in central and safe for night out.

Leisure Self

10/10

Exceptional

03 Mar 2024

SHARON

We arrived after check out and we missed the email to contact the hotel, so we emailed the late check in address posted at the property and even though we were initially given the wrong instructions and had to wander around the property for a bit, we eventually got the correct information to access the room. Excellent location, walkable to any of the landmarks around Rome like the Colosseum, Trevi, Venezia Palazzo etc. The lack of a 24 hour front desk also meant that we checked out before they arrived, so we had to eave the key where we got it. All in all a very clean, safe, beautifully located hotel.

Leisure Partner

10/10

Exceptional

28 Feb 2024

Roberto

Loved the location because it was minimum 5 minutes to the nearest main street and 15 minute walk to the Trevi Fountain.

Leisure Self

10/10

Exceptional

04 Feb 2024

Michael

Great hotel

Very nice hotel in an amazing location. Staff was helpful, friendly and spoke English. Our room was comfortable, clean, and an amazing value especially when you consider the location, which is within easy walking distance of major attractions and plenty of restaurants and grocery stores.

Partner

10/10

Exceptional

01 Dec 2023

Benedicto

Easy check-in, good communication.

Easy check-in, good communication.

Friends_and_family Family

10/10

Exceptional

14 Nov 2023

Jonathan

Very helpful staff! The location was amazing!

Leisure Partner

8/10

Excellent

03 Nov 2023

PATRICIA

Quaint little place just off the beaten path. Very noisy at night, but that is to be expected in a big city. A lot of old world type charm without insanely high prices. Clean and comfortable

Leisure Friends

8/10

Excellent

22 Oct 2023

iris

Room was super dark window overlooked an enclosed courtyard. No lobby or anything but staff was helpful and location was superb. Room was spacious.

Leisure Family

8/10

Excellent

15 Oct 2023

tung wei david

The location is excellent as it is within walking distance from all the attractions places.
The staff and the cleaner (Ruthfort ) were so helpful and friendly.

Leisure Partner

8/10

Excellent

10 Oct 2023

Denise

This is a well located hotel in the historical part of Rome. Close to churches, shops, food, grocery stores and walkable to most tourist sites. The staff is friendly and it has a washer/dryer on-site. It is not close to the metro though and being in an older building, the ceiling dripped onto our toilet during our stay.

Leisure Family

8/10

Excellent

06 Oct 2023

Gary

Great location.

Leisure Family

6/10

Pleasant

25 Sep 2023

Pamela

Property needs to be revamped desperately. Location was good as far as restaurants and attractions. But everything was older. Pictures online have to have been years old. Sewer smell in bathroom. Told front desk and they did nothing. No breakfast was provided as it had said online. Instant coffee in room but no way to get hot water.

Leisure Partner

10/10

Exceptional

23 Sep 2023

Brent

A small, quiet hotel in a charming neighborhood with great walking access to many sites.

Leisure Friends

2/10

Poor

20 Sep 2023

Jorge

Quite possibly the worst hotel experience. Please ignore the positive reviews, do yourself an honest favor and walk away from this place. Really, don’t look back. You will thank me. Noisy, dirty, ugly, moldy, rude staff, money making operation for mass tourism. My room had more stains than a crime scene. I seriously think anyone deserves a better place to stay in Rome.

Leisure Family

10/10

Exceptional

17 Sep 2023

Yessi

Frank was great! Room were clean and very accommodating.

Business_and_leisure Self

10/10

Exceptional

16 Sep 2023

Antonio

Great area, close to the centre of Rome, walkable, easy check in

Leisure Family

8/10

Excellent

15 Sep 2023

Alda

The staff were friendly and helpful. The location was just perfect for seeing all the major sites in Rome. We enjoyed our stay.

Leisure Family

10/10

Exceptional

02 Sep 2023

Tony

good

Leisure Self

8/10

Excellent

20 Aug 2023

jeff

Nice place in great location

Nice enough place; great location in a really good central Rome location. Staff very helpful.
Great air con!!

Partner

10/10

Exceptional

18 Aug 2023

Richard

Pros: Family room was an independent apartment next to hotel. Clean and well maintained. It's a good location for walking to various famous sites within 15 min. With 9 to 5 office hours barely saw staff. Late check in with easy to use key drop box. Lots of local options for food.

Cons: the family room has quite a steep staircase, and beware there is no Metro close, so some walking or Uber / taxis needed.

Leisure Family_with_children

10/10

Exceptional

22 Jul 2023

Stuart

Great location, friendly staff.

Leisure Self

4/10

Poor

20 May 2023

Ruben

The location is good. There isn’t staff 24 hours a day. There is no elevator even though it states that there is an elevator. We stayed in a room near the courtyard. Many people smoked cigarettes and marijuana in the courtyard. The window did not close properly, so the smoke came into our room. Our stuff smelled like smoke. The bathroom wasn’t properly cleaned everyday

Leisure Partner

10/10

Exceptional

14 May 2023

Martin

Really great place

Leisure Partner

4/10

Poor

07 May 2023

Shelley

First, the good: The bedding was clean and the location is excellent. Then the rest: We stood outside for 15-20 minutes until someone showed up to unlock the door, although we had said we would be there at 2 pm. The actual hotel is very rundown and it smelled strongly of sewer gas in our room and in the hall and courtyard. The windows didn't close properly and it's on the ground floor, so it didn't feel safe to leave anything of value in the room. The air conditioner didn't work either. I would not stay there again or recommend it to anyone.

Leisure Partner

4/10

Poor

04 May 2023

Trevor

Simply not a 3-star hotel; definitely a 2-star. Double room was only a bed (no couch etc) and terrible lighting. Most disappointing was the Juliette balcony opened onto an interior draft chute that provided little ventilation but lots of smoke from smokers on other floors. Tiny bathroom.

We are seasoned travellers and this property description was quite misleading.

Leisure Partner

8/10

Excellent

03 Feb 2023

Andrew

Overall, the property was quite nice. The room was a little dated and in need of repair, however.

Leisure Family

10/10

Exceptional

30 Jan 2023

Kevin

Really enjoyed our time here. Great space, great location. Big room/bed

Leisure Partner

8/10

Excellent

29 Dec 2022

Karla

Great location right in the center of Rome. So many monuments and places nearby such as Piazza Navona, Castel San Angelo, San Peter’s square and Basilica, Pantheon, etc. Gelateria al Teatro, next door is
delicious. Good size apartment but beds were uncomfortable.

Leisure Family

2/10

Poor

01 Dec 2022

pamela

Terrible! Multiple reasons I would highly not recommend. Pro: the location is good
Cons:
Our room had clearly had someone smoking in it right before we checked in. There was an ashtray in the room! The staff “solution” was huge vats of overwhelming air fresheners.
Cheesy cheap decor and room shabby, needs updating.
Shower walls moldy (a lot of mildew up walls)
Red stains on pillow cases, sheets
Bed old and uncomfortable - was like sleeping on a piece of plywood with springs covered with a sheet.
Room hadn’t been properly cleaned in a long time - grime dirt built up in all corners.
If we hadn’t made the mistake of prepaying would have ran. It was dreadful.
Hard to not let it ruin our days in Rome.

Leisure Family_with_children

10/10

Exceptional

28 Nov 2022

Jamie

Hidden gem

Lovely little hotel! Staff were really friendly amd accommodating... hotel was clean. And our room had plenty of space!
Will definitely stay here again!

Friends_and_family Friends

8/10

Excellent

11 Nov 2022

Andy

Unless you have to be staying by the Termini, Relais Palazzo is a reasonable priced property for you. Centrally located and about 15-20min walks to popular tourist locations. Fountain Trevi to the east; Colosseum to the south; Spanish steps to the north; and, Vatican cross the bridge to the west. Just make sure you work out the off hour check in process prior to the arrival.

Leisure Partner

10/10

Exceptional

08 Oct 2022

William

Excellent location

Leisure Partner

4/10

Poor

08 Oct 2022

Neil

Our stay in Relais Palazzo Taverna left a sour taste in our mouth after what was otherwise a fun time in Rome.

This place was in a good location. We had restaurants almost immediately outside, and we had an easy walk to Trastevere, Vatican City, and the Colosseum.

First, we were surprised by the lack of staff presence. There’s only staff present from 8:30am to 5pm.

Upon checking into Room 101, we noticed our sheet had a bloodstain on it. This sheet wasn’t changed until we explicitly requested it. We also noticed a persistent issue with ants during our stay.

Finally, we put our passports into the safe based on the manager’s recommendation. I went to open the safe the night before we were supposed to check out, and the key I was given snapped right in half.

We waited until a staffer showed up the next morning since nobody was at the desk at night to ask for a spare. She didn’t have one and seemed hesitant to call her manager. An hour later, we were told there was no spare and they would need to call a locksmith to break the safe open and I would be charged a 300 euro replacement fee.

I stressed about potentially paying this fee until the manager showed up with a spare key and popped the safe open. By this point, we had already missed our train out of Rome.

I had a great time in my two-week visit to Italy, but I won’t forget the stress that came with staying here with the limited staff availability and fragile safe key.

Leisure Partner

10/10

Exceptional

12 Jan 2022

Verified traveler

Relais Palazzo Taverna in Rome

We enjoyed our 20 day stay at Relais Palazzo Taverna. The location was great off of a lovely street in the historic center of Rome convenient to many sights. The room was large and had a mini refrigerator and a kettle with coffee and tea. The shower was large with great water pressure. The bathroom had a towel warmer. Housekeeping came daily with a daily change of towels and room cleaning. The room had a long desk/table with 2 chairs. There was a large wardrobe for hanging clothes . The wardrobe also had drawers and a safe. The room had WiFi and a TV. The room was quiet and had a window that opened. We were able to sleep well. The heating worked very well and we didn’t need to use the heat. The office staff was always helpful. The office was open from 8-5. Our room was upstairs, which was not a problem for us. We arrived early and they allowed us into our room early. He helped us carry our bags to our room. They arranged a car service to take us to the airport which we were pleased with. We enjoyed our stay and would stay here again.

Partner

10/10

Exceptional

15 Feb 2020

Tyler

Great location

Awesome location for a quick weekend getaway to Rome. Safe area, walkable to many sights, and comfortable accommodation.

Partner

8/10

Excellent

16 Jan 2020

Verified traveler

Our 3 nights stay it was pleasant, the room it was big and warm , hot shower , no issues with anything. The street where the location is placed it is beautiful and quiet with plenty small shops and restaurants. Anyway we didn’t spent too much time at the hotel as we was visiting as much we could in 3 days but for what we needed (location) it was great . 30 minutes walk to all the important attractions. Piazza Navona 3 minutes walk . Vatican 20 min walk . Plenty restaurants with good food near . I would recommend this place for non-picky people and definitely for the best location in Rome .

Leisure Partner

10/10

Exceptional

14 Nov 2019

Verified traveler

Muy amables, la habitación muy cómoda, súper céntrico.

8/10

Excellent

28 Oct 2019

Verified traveler

As Expected

An “as-expected” European hotel: nice enough, a bit run down and not sparkling clean. Location was perfect!

Friends

10/10

Exceptional

26 Oct 2019

Verified traveler

Best location ever

Amazingly situated. This place is surrounded by adorable restaurants with excellent food. Our room was large and roomy along with comfortable beds and a very nice shower. It was extremely quiet outside and in, I’d love to stay here again.

Partner

10/10

Exceptional

19 Oct 2019

Verified traveler

Great location!!!! We loved the view, the charm of the rooms and felt very at home.

Leisure Family

8/10

Excellent

11 Sep 2019

Verified traveler

Good location, walking distance of many important places and very good price for the location

Leisure Partner

8/10

Excellent

09 Aug 2019

Verified traveler

Nice apartment! Conveniently located near Fontana di Trevi, Pantheon, Plaza Narvona, Saint Angelo and Vatican. Coloseo and other places will take 30 minute walk or bus/Metro.

Leisure Family

10/10

Exceptional

08 Jul 2019

Vlad

I really enjoyed my stay there. Great location, A/C, clean and cozy rooms, friendly staff.

Leisure Family

10/10

Exceptional

05 Jul 2019

Verified traveler

Awesome hotel!

We loved hotel. Great location, clean, cute rooms. Will definitely stay again next time in Rome!

Family

8/10

Excellent

29 May 2019

Verified traveler

Great location. Little noisy. Very clean. No breakfast but nice having coffee and kettle plus fridge.

10/10

Exceptional

24 May 2019

Leanne

Great place to stay. Clean and easy access to city.

Leisure Family

10/10

Exceptional

20 Apr 2019

Verified traveler

Basic no frills clean room. Bring your own toiletries. The relias is in an alley with many restaurants and upscale shops steps away on the main street. Minutes walking to the Vatican, The Tiber River, bridge of angels. A good night life neighborhood but our room was quiet at night. Good value for a brief stay but for longer you might want something with a roof garden and breakfast or other amenities. Staff was helpful and friendly . Front desk open 8:30Am- 5:00-Pm. Self check in afterwards is easy.

Leisure Partner

10/10

Exceptional

08 Apr 2019

Taylor

The location and cleanliness of the property was awesome. The whole process was easy throughout our stay. Thank you!

Leisure Partner

6/10

Pleasant

24 Mar 2019

Verified traveler

Helpful staff but maybe one bad room?

After booking 3 nights, we were placed in room 101 and it was terrible. It smelled musty and was dirty, old, with mold apparent on the shower ceiling. The smell was so bad we left and booked another hotel for the first night. We emailed the staff to request a different room and they were very accommodating. Room 301 was shockingly better -- clean, crisp, and normal-smelling. From then on our stay was wonderful. The location is a huge plus and the staff saved our stay.

Partner

10/10

Exceptional

05 Mar 2019

Verified traveler

It was very small and the bed was hard as a stone. But it was very nice for a Rome stay.

Leisure Partner

10/10

Exceptional

02 Mar 2019

Beverley

Fantastic Hotel 😍